Join us as a Portfolio Analyst You ll be accountable for the provision of investment planning and transformation portfolio design services by supporting all aspects of our portfolio management approach Working closely with the Portfolio Manager, you ll ensure that we continue to complete accurate monthly reporting and assurance activities required by our senior leaders You ll enjoy considerable variety as well as stakeholder engagement Were offering this role at associate vice president level What youll doWe ll look to you to lead activities in the development of the strategic investment portfolio, working closely with the Portfolio Manager and taking ownership of a calendar of events and ceremonies. Partnering with stakeholders, you ll review and help manage the approval process of financial business cases and you ll support all aspects of programme and project governance. You ll also: Develop components of the investment plan, ensuring it incorporates the budget, cost, and benefits forecast requirements for both current and future years and aligns to our strategic priorities Provide MI and analysis to identify recommendations that support the decision making around the resourcing and cost management of programmes Provide support in the provision of the rolling wave resourcing and financial plans Drive continuous improvement The skills youll need We re looking for someone with knowledge and experience of portfolio management theories, models, and practices including scaled Agile frameworks and Prince 2 methodologies. You ll also have experience of delivering portfolio analysis in a technology or IT environment. Along with a background in an Agile and DevOps environment, you ll have experience working with portfolio managers, release train managers, and product owners to conduct regular reviews of the investment portfolio and backlog, challenging the status quo, driving informed decision making about portfolio priorities, and ensuring risks are considered. In addition to this, you ll demonstrate: Proficiency in Excel and PowerPoint Highly analytical - able to analyse complex and voluminous data to reach robust conclusions Strong communication skills with the ability to challenge The ability to work with the delivery team and product owners at all levels Hours 45 Job Posting Closing Date: 26/05/2025

Join us as aConfiguration ManagementInfrastructure Analyst Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You'll be supporting the platforms operational stability and technology performance, including maintaining any system s utilities and tools provided by the platform This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development We're offering this role at associate level What you'll do As an Infrastructure Analyst, you ll be providing input to and supporting the team s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You ll be supporting the delivery of a robust production management service for relevant infrastructure platforms. In addition, you'll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes. Your role will involve: Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity Building relationships with platform, domain and relevant cross-domain stakeholders Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations The skills you'll need To succeed in this role, you ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration. An ITIL V3 Foundation or higher certificate is required We ll also look to you to demonstrate: Experience working within a Configuration Management (CfM) or Service Asset & Configuration Management (SACM) team Extensive experience working on the ServiceNow platform Experience driving solutions from inception to implementation Experience working within a large enterprise organisation Good collaboration and stakeholder management skills

Join us as aConfiguration ManagementInfrastructure Analyst Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You'll be supporting the platforms operational stability and technology performance, including maintaining any system s utilities and tools provided by the platform This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development We're offering this role at associate level What you'll do As an Infrastructure Analyst, you ll be providing input to and supporting the team s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You ll be supporting the delivery of a robust production management service for relevant infrastructure platforms. In addition, you'll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes. Your role will involve: Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity Building relationships with platform, domain and relevant cross-domain stakeholders Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations The skills you'll need To succeed in this role, you ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration. An ITIL V3 Foundation or higher certificate is required We ll also look to you to demonstrate: Experience working within a Configuration Management (CfM) or Service Asset & Configuration Management (SACM) team Extensive experience working on the ServiceNow platform Experience driving solutions from inception to implementation Experience working within a large enterprise organisation Good collaboration and stakeholder management skills

Join us as a Python Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll be engineering and maintaining innovative, customer centric, high performance, secure and robust solutions It's a chance to hone your existing technical skills and advance your career while building a wide network of stakeholders What you'll do in your new role, you'll be working within a feature team to engineer software, scripts and tools, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working software solutions Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll needTo take on this role, you ll need a background in software engineering, software design, and architecture, and an understanding of how your area of expertise supports our customers. Youll need at least 5 years of experience inPython or PySpark development preferably with Data and Machine Learning background. Youll also need experience inAgile, Test Driven Development approach and software delivery best practices.Knowledge of AWS environment will be highly desired. You ll also need: Experience of working withUnix or Linux scripting Experience of writingAdvance Spark SQL or ANSI SQL withquery optimization and performance tuning Experience ofContinuous Integration, DevOps, GIT, Artifactory with Airflow A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Hours 45 Job Posting Closing Date: 26/05/2025

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll be engineering and maintaining innovative, customer centric, high performance, secure and robust solutions It's a chance to hone your existing technical skills and advance your career while building a wide network of stakeholders We're offering this role at associate level What you'll doing your new role, you ll be working within a feature team to engineer software, scripts and tools, as well as liaising with other engineers, architects and business analysts across the platform. You'll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimize our software engineering capability Designing, producing, testing and implementing our working software solutions Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need to take on this role, you'll need a background in software engineering, software design, and architecture, and an understanding of how your area of expertise supports our customers. You'll also need: Experience of 3+ years asunix developer with AML experience Experience of working with development and testing tools, bug tracking tools and wikis Experience in multiple programming languages or low code toolsets Experience of DevOps and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualization, optimization, availability and performance

Join us as a Data Engineer We're looking for someone to build effortless, digital first customer experiences to help simplify our organisation and keep our data safe and secure Day-to-day, you'll develop innovative, data-driven solutions through data pipelines, modelling and ETL design while inspiring to be commercially successful through insights If you re ready for a new challenge, and want to bring a competitive edge to your career profile by delivering streaming data ingestions, this could be the role for you We're offering this role at associate vice president level What you'll do Your daily responsibilities will include you developing a comprehensive knowledge of our data structures and metrics, advocating for change when needed for product development. You ll also provide transformation solutions and carry out complex data extractions. We ll expect you to develop a clear understanding of data platform cost levels to build cost-effective and strategic solutions. You ll also source new data by using the most appropriate tooling before integrating it into the overall solution to deliver it to our customers. You ll also be responsible for: Driving customer value by understanding complex business problems and requirements to correctly apply the most appropriate and reusable tools to build data solutions Participating in the data engineering community to deliver opportunities to support our strategic direction Carrying out complex data engineering tasks to build a scalable data architecture and the transformation of data to make it usable to analysts and data scientists Building advanced automation of data engineering pipelines through the removal of manual stages Leading on the planning and design of complex products and providing guidance to colleagues and the wider team when required The skills you ll needTo be successful in this role, you ll have an understanding of data usage and dependencies with wider teams and the end customer. You ll also have experience of extracting value and features from large scale data. We ll expect you to have experience of ETL technical design, data quality testing, cleansing and monitoring, data sourcing, exploration and analysis, and data warehousing and data modelling capabilities. You ll also need: Experience inDevOps practice andcloud technologies specifically AWS Good knowledge of snowflake and capable of creating practical and scalable data solutions using the snowflake platform to meet business needs Experience in business intelligence and data engineering, including data warehousing, delivery, and operations. Hours 45 Job Posting Closing Date: 23/05/2025

Join us as a Data Engineer We're looking for someone to build effortless, digital first customer experiences to help simplify our organisation and keep our data safe and secure Day-to-day, you'll develop innovative, data-driven solutions through data pipelines, modelling and ETL design while inspiring to be commercially successful through insights If you re ready for a new challenge, and want to bring a competitive edge to your career profile by delivering streaming data ingestions, this could be the role for you We're offering this role at associate vice president level What you'll do Your daily responsibilities will include you developing a comprehensive knowledge of our data structures and metrics, advocating for change when needed for product development. You ll also provide transformation solutions and carry out complex data extractions. We ll expect you to develop a clear understanding of data platform cost levels to build cost-effective and strategic solutions. You ll also source new data by using the most appropriate tooling before integrating it into the overall solution to deliver it to our customers. You ll also be responsible for: Driving customer value by understanding complex business problems and requirements to correctly apply the most appropriate and reusable tools to build data solutions Participating in the data engineering community to deliver opportunities to support our strategic direction Carrying out complex data engineering tasks to build a scalable data architecture and the transformation of data to make it usable to analysts and data scientists Building advanced automation of data engineering pipelines through the removal of manual stages Leading on the planning and design of complex products and providing guidance to colleagues and the wider team when required The skills you ll needTo be successful in this role, you ll have an understanding of data usage and dependencies with wider teams and the end customer. You ll also have experience of extracting value and features from large scale data. We ll expect you to have experience of ETL technical design, data quality testing, cleansing and monitoring, data sourcing, exploration and analysis, and data warehousing and data modelling capabilities. You ll also need: Experience inDevOps practice andcloud technologies specifically AWS Good knowledge of snowflake and capable of creating practical and scalable data solutions using the snowflake platform to meet business needs Experience in business intelligence and data engineering, including data warehousing, delivery, and operations. Hours 45 Job Posting Closing Date: 23/05/2025

Join us as a Function Leader With your expertise in anti-money laundering (AML), you ll be leading your function to protect our customers and the bank We ll look to you to deliver successful customer and business outcomes by optimising capacity, managing risk and developing an environment of continuous improvement This is a high-profile role that offers you significant exposure to key stakeholders across the bank Were offering this role at director level What youll doWith a focus on AML related matters, including customer due diligence, you ll be driving the function s strategy and creating a culture of risk management and continuous improvement. You ll deliver efficiency and productivity through great people leadership, coaching and engagement, and by developing skills and knowledge across your function. We ll also look to you to manage and maintain effective relationships with internal and external stakeholders, working to make sure correct risk decisions are made and risk solutions are implemented. You ll continually seek to improve how we operate, drive quality enhancements across our processes and support stakeholders to deliver improvements through insight generated through the quality assurance process. Key aspects of your role will also include: Ensuring your teams consider risk decisions through assurance reviews and those decisions are compliant to relevant policies and standards, and applying expert risk-based judgement Optimising the use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Executing a plan for effective training and accreditation Supporting broader team performance through coaching, training and knowledge sharing and acting as a visible and influential leadership team member of the wider Quality Assurance function Leading the definition of and overseeing key performance indicators, taking remedial actions to make sure the function maintains strong matrices Providing and submitting MI and incident reports along with action plans to address identified risk areas Enhancing your function s risk culture, with a focus on proactive end-to-end risk management, leading to an improved control environment The skills youll needTo be successful in this role, you ll need experience of working in a financial crime or AML environment and have strong knowledge of related policies and procedures. Ideally, you ll have an understanding of reputational risk, consumer duty risk and ESE, but this isn t essential. Crucially, you ll also need to have a strong background in people management, with an understanding of people processes and policies to lead a successful function. We ll also expect: An awareness of financial services with previous management experience in a leadership role Strong influencing and stakeholder management skills and the ability to respond to ambiguity and challenge positively The ability to lead through change, simplify our processes and deliver strategic value A thorough understanding of banking products, processes and systems Knowledge and experience of financial crime, risk management, compliance and legal issues in different jurisdictions An understanding of the industry and our customers Hours 45 Job Posting Closing Date: 22/05/2025

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority It's a chance to hone your existing technical skills and advance your career We're offering this is role at associate vice president level What you'll do In your new role, you'll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You'll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You'll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need You'll need at least eight years of experience in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You'll also need: Experience of working with development & testing tools, bug tracking tools and wikis Experience in Kotlin and Jetpack Knowledge ofsetting up DevOps and code quality processes in Android Knowledge in setting up Micro Frontend modules in Android Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Hours 45 Job Posting Closing Date: 21/05/2025

Join us as a Function Leader With your expertise in anti-money laundering (AML), you ll be leading your function to protect our customers and the bank We ll look to you to deliver successful customer and business outcomes by optimising capacity, managing risk and developing an environment of continuous improvement This is a high-profile role that offers you significant exposure to key stakeholders across the bank Were offering this role at director level What youll doWith a focus on AML related matters, including customer due diligence, you ll be driving the function s strategy and creating a culture of risk management and continuous improvement. You ll deliver efficiency and productivity through great people leadership, coaching and engagement, and by developing skills and knowledge across your function. We ll also look to you to manage and maintain effective relationships with internal and external stakeholders, working to make sure correct risk decisions are made and risk solutions are implemented. You ll continually seek to improve how we operate, drive quality enhancements across our processes and support stakeholders to deliver improvements through insight generated through the quality assurance process. Key aspects of your role will also include: Ensuring your teams consider risk decisions through assurance reviews and those decisions are compliant to relevant policies and standards, and applying expert risk-based judgement Optimising the use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Executing a plan for effective training and accreditation Supporting broader team performance through coaching, training and knowledge sharing and acting as a visible and influential leadership team member of the wider Quality Assurance function Leading the definition of and overseeing key performance indicators, taking remedial actions to make sure the function maintains strong matrices Providing and submitting MI and incident reports along with action plans to address identified risk areas Enhancing your function s risk culture, with a focus on proactive end-to-end risk management, leading to an improved control environment The skills youll needTo be successful in this role, you ll need experience of working in a financial crime or AML environment and have strong knowledge of related policies and procedures. Ideally, you ll have an understanding of reputational risk, consumer duty risk and ESE, but this isn t essential. Crucially, you ll also need to have a strong background in people management, with an understanding of people processes and policies to lead a successful function. We ll also expect: An awareness of financial services with previous management experience in a leadership role Strong influencing and stakeholder management skills and the ability to respond to ambiguity and challenge positively The ability to lead through change, simplify our processes and deliver strategic value A thorough understanding of banking products, processes and systems Knowledge and experience of financial crime, risk management, compliance and legal issues in different jurisdictions An understanding of the industry and our customers Hours 45 Job Posting Closing Date: 22/05/2025

Join us as a Function Leader With your expertise in anti-money laundering (AML), you ll be leading your function to protect our customers and the bank We ll look to you to deliver successful customer and business outcomes by optimising capacity, managing risk and developing an environment of continuous improvement This is a high-profile role that offers you significant exposure to key stakeholders across the bank Were offering this role at director level What youll doWith a focus on AML related matters, including customer due diligence, you ll be driving the function s strategy and creating a culture of risk management and continuous improvement. You ll deliver efficiency and productivity through great people leadership, coaching and engagement, and by developing skills and knowledge across your function. We ll also look to you to manage and maintain effective relationships with internal and external stakeholders, working to make sure correct risk decisions are made and risk solutions are implemented. You ll continually seek to improve how we operate, drive quality enhancements across our processes and support stakeholders to deliver improvements through insight generated through the quality assurance process. Key aspects of your role will also include: Ensuring your teams consider risk decisions through assurance reviews and those decisions are compliant to relevant policies and standards, and applying expert risk-based judgement Optimising the use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Executing a plan for effective training and accreditation Supporting broader team performance through coaching, training and knowledge sharing and acting as a visible and influential leadership team member of the wider Quality Assurance function Leading the definition of and overseeing key performance indicators, taking remedial actions to make sure the function maintains strong matrices Providing and submitting MI and incident reports along with action plans to address identified risk areas Enhancing your function s risk culture, with a focus on proactive end-to-end risk management, leading to an improved control environment The skills youll needTo be successful in this role, you ll need experience of working in a financial crime or AML environment and have strong knowledge of related policies and procedures. Ideally, you ll have an understanding of reputational risk, consumer duty risk and ESE, but this isn t essential. Crucially, you ll also need to have a strong background in people management, with an understanding of people processes and policies to lead a successful function. We ll also expect: An awareness of financial services with previous management experience in a leadership role Strong influencing and stakeholder management skills and the ability to respond to ambiguity and challenge positively The ability to lead through change, simplify our processes and deliver strategic value A thorough understanding of banking products, processes and systems Knowledge and experience of financial crime, risk management, compliance and legal issues in different jurisdictions An understanding of the industry and our customers Hours 45 Job Posting Closing Date: 22/05/2025

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority It's a chance to hone your existing technical skills and advance your career We're offering this is role at associate vice president level What you'll do In your new role, you'll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You'll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You'll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need You'll need at least eight years of experience in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You'll also need: Experience of working with development & testing tools, bug tracking tools and wikis Experience in Kotlin and Jetpack Knowledge ofsetting up DevOps and code quality processes in Android Knowledge in setting up Micro Frontend modules in Android Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Hours 45 Job Posting Closing Date: 21/05/2025

Join us as a Performance & Business Management Manager Take on a role with great career development potential and hone your business management expertise as you work with business leaders You'll be supporting the leadership team to deliver our business strategy and make sure that the operating rhythm is defined and managed effectively Join a team with a collaborative ethos and a commitment to innovation and professional development We're offering this role at associate vice president level What you'll doing this role you'll be supporting the leadership team to plan ahead and deliver our business strategy in line with our long-term goals. Youll also be supporting and implementing bank-wide, divisional and business activities, and engagement agendas such as pay, leadership team operating rhythms and the creation of papers and executive reporting. Your responsibilities will include: Making sure performance and business management activities are aligned to the broader bank-wide strategic agenda Supporting areas across the bank in the planning and management of business support activities, projects and processes People planning, including capability, engagement and communications Reviewing relevant MI and providing analysis of data Financial and headcount reporting, including the overview of monthly cost report checking, monthly forecasting, budget setting, and cost control initiatives The skills you'll need Were looking for someone with experience of working in a leadership support or business management role. You'll additionally need reasonable knowledge of the customer business, key services and how it interacts with the rest of our business. Well also look to you to demonstrate: Experience of working on multiple business initiatives Strong analytical skills and the ability to use information to develop creative solutions that bring tangible value Strong problem-solving skills We're looking for candidates with 5+ years of experience Candidate must have experience in data analysis, managing/coordinating events, Tableau, knowledge about banking Hours 45 Job Posting Closing Date: 27/05/2025

Join us as a Data Analyst Take on a new challenge in a cutting-edge data team, in which you'll contribute to the analysis of complex bank, franchise or function data to identify business issues and opportunities We'll look to you to assist with providing high quality analytical input to help develop and implement innovative processes and resolve problems across the bank This is a hands-on role in which you'll utilize your business and technical analysis skills to help stakeholders make better data driven decisions for the benefit of our customers This opportunity is part of the Pride Pathways 6-month career development program; an event designed for individuals from the LGBTQ+ community-it aims to foster inclusive hiring and create equitable career pathways within the organization We're offering this senior analyst level role for six months What youll doAs a Data Analyst, youll play a key role in supporting the delivery of high quality business solutions. You ll capture, validate and document business and data requirements, making sure they are in line with our strategic principles, while working closely with stakeholders to interrogate and interpret large volumes of data to identify, support and challenge business opportunities and identify solutions. Day-to-day, you ll also be: Performing data extraction, storage, manipulation, processing and analysis Developing and performing standard queries to ensure data quality and identify data inconsistencies and missing data Developing high level operating and business models, as well as detailed process documentation and associated training materials Conducting and supporting options analysis identifying the most appropriate solutions Articulating and quantifying business impacts in a tangible manner The skills you'll need We're looking for someone with good data knowledge and a background in business analysis tools and techniques. We'll also look for: An in-depth understanding of the interrelationships of data and multiple data domains Excellent communication and interpersonal capabilities Good technical skills

Join us as a Function Leader With your expertise in anti-money laundering (AML), you ll be leading your function to protect our customers and the bank We ll look to you to deliver successful customer and business outcomes by optimising capacity, managing risk and developing an environment of continuous improvement This is a high-profile role that offers you significant exposure to key stakeholders across the bank Were offering this role at director level What youll doWith a focus on AML related matters, including customer due diligence, you ll be driving the function s strategy and creating a culture of risk management and continuous improvement. You ll deliver efficiency and productivity through great people leadership, coaching and engagement, and by developing skills and knowledge across your function. We ll also look to you to manage and maintain effective relationships with internal and external stakeholders, working to make sure correct risk decisions are made and risk solutions are implemented. You ll continually seek to improve how we operate, drive quality enhancements across our processes and support stakeholders to deliver improvements through insight generated through the quality assurance process. Key aspects of your role will also include: Ensuring your teams consider risk decisions through assurance reviews and those decisions are compliant to relevant policies and standards, and applying expert risk-based judgement Optimising the use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Executing a plan for effective training and accreditation Supporting broader team performance through coaching, training and knowledge sharing and acting as a visible and influential leadership team member of the wider Quality Assurance function Leading the definition of and overseeing key performance indicators, taking remedial actions to make sure the function maintains strong matrices Providing and submitting MI and incident reports along with action plans to address identified risk areas Enhancing your function s risk culture, with a focus on proactive end-to-end risk management, leading to an improved control environment The skills youll needTo be successful in this role, you ll need experience of working in a financial crime or AML environment and have strong knowledge of related policies and procedures. Ideally, you ll have an understanding of reputational risk, consumer duty risk and ESE, but this isn t essential. Crucially, you ll also need to have a strong background in people management, with an understanding of people processes and policies to lead a successful function. We ll also expect: An awareness of financial services with previous management experience in a leadership role Strong influencing and stakeholder management skills and the ability to respond to ambiguity and challenge positively The ability to lead through change, simplify our processes and deliver strategic value A thorough understanding of banking products, processes and systems Knowledge and experience of financial crime, risk management, compliance and legal issues in different jurisdictions An understanding of the industry and our customers

Join us as a Function Leader With your expertise in anti-money laundering (AML), you ll be leading your function to protect our customers and the bank We ll look to you to deliver successful customer and business outcomes by optimising capacity, managing risk and developing an environment of continuous improvement This is a high-profile role that offers you significant exposure to key stakeholders across the bank Were offering this role at director level What youll doWith a focus on AML related matters, including customer due diligence, you ll be driving the function s strategy and creating a culture of risk management and continuous improvement. You ll deliver efficiency and productivity through great people leadership, coaching and engagement, and by developing skills and knowledge across your function. We ll also look to you to manage and maintain effective relationships with internal and external stakeholders, working to make sure correct risk decisions are made and risk solutions are implemented. You ll continually seek to improve how we operate, drive quality enhancements across our processes and support stakeholders to deliver improvements through insight generated through the quality assurance process. Key aspects of your role will also include: Ensuring your teams consider risk decisions through assurance reviews and those decisions are compliant to relevant policies and standards, and applying expert risk-based judgement Optimising the use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Executing a plan for effective training and accreditation Supporting broader team performance through coaching, training and knowledge sharing and acting as a visible and influential leadership team member of the wider Quality Assurance function Leading the definition of and overseeing key performance indicators, taking remedial actions to make sure the function maintains strong matrices Providing and submitting MI and incident reports along with action plans to address identified risk areas Enhancing your function s risk culture, with a focus on proactive end-to-end risk management, leading to an improved control environment The skills youll needTo be successful in this role, you ll need experience of working in a financial crime or AML environment and have strong knowledge of related policies and procedures. Ideally, you ll have an understanding of reputational risk, consumer duty risk and ESE, but this isn t essential. Crucially, you ll also need to have a strong background in people management, with an understanding of people processes and policies to lead a successful function. We ll also expect: An awareness of financial services with previous management experience in a leadership role Strong influencing and stakeholder management skills and the ability to respond to ambiguity and challenge positively The ability to lead through change, simplify our processes and deliver strategic value A thorough understanding of banking products, processes and systems Knowledge and experience of financial crime, risk management, compliance and legal issues in different jurisdictions An understanding of the industry and our customers

Join us as a Function Leader With your expertise in anti-money laundering (AML), you ll be leading your function to protect our customers and the bank We ll look to you to deliver successful customer and business outcomes by optimising capacity, managing risk and developing an environment of continuous improvement This is a high-profile role that offers you significant exposure to key stakeholders across the bank Were offering this role at director level What youll doWith a focus on AML related matters, including customer due diligence, you ll be driving the function s strategy and creating a culture of risk management and continuous improvement. You ll deliver efficiency and productivity through great people leadership, coaching and engagement, and by developing skills and knowledge across your function. We ll also look to you to manage and maintain effective relationships with internal and external stakeholders, working to make sure correct risk decisions are made and risk solutions are implemented. You ll continually seek to improve how we operate, drive quality enhancements across our processes and support stakeholders to deliver improvements through insight generated through the quality assurance process. Key aspects of your role will also include: Ensuring your teams consider risk decisions through assurance reviews and those decisions are compliant to relevant policies and standards, and applying expert risk-based judgement Optimising the use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Executing a plan for effective training and accreditation Supporting broader team performance through coaching, training and knowledge sharing and acting as a visible and influential leadership team member of the wider Quality Assurance function Leading the definition of and overseeing key performance indicators, taking remedial actions to make sure the function maintains strong matrices Providing and submitting MI and incident reports along with action plans to address identified risk areas Enhancing your function s risk culture, with a focus on proactive end-to-end risk management, leading to an improved control environment The skills youll needTo be successful in this role, you ll need experience of working in a financial crime or AML environment and have strong knowledge of related policies and procedures. Ideally, you ll have an understanding of reputational risk, consumer duty risk and ESE, but this isn t essential. Crucially, you ll also need to have a strong background in people management, with an understanding of people processes and policies to lead a successful function. We ll also expect: An awareness of financial services with previous management experience in a leadership role Strong influencing and stakeholder management skills and the ability to respond to ambiguity and challenge positively The ability to lead through change, simplify our processes and deliver strategic value A thorough understanding of banking products, processes and systems Knowledge and experience of financial crime, risk management, compliance and legal issues in different jurisdictions An understanding of the industry and our customers

Join us as a Quality Analyst This is an opportunity for a driven individual to take on an exciting new career challenge You ll be able to build and maintain a wide network of stakeholders of varying degrees of seniority It s a chance to have a tangible effect on our function, put your existing skills to the test and advance your career This opportunity is part of the Pride Pathways 6-month career development program, an event designed for individuals from the LGBTQ+ community-it aims to foster inclusive hiring and create equitable career pathways within the organisation Were offering this senior analyst level role for six months What youll doAs a Quality Analyst, youll make sure that only well designed and built work packages get through quality testing, and that the test plans are adequately covered by test scenarios. Youll automate repetitive tests where appropriate to eliminate wasted effort, cost and risk of manual error. You ll train and knowledge share, and be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working. You ll also: Choose the right set of tools to help the testing and reuse existing tooling, adopting Quality centre of excellence tools where appropriate Work in conjunction with quality automation specialists in writing automated tests and analyse the results of the automated tests Execute tests on a continuous basis triggered automatically by change events Minimise the execution time for the automated tests in order to obtain quick feedback Provide metrics to the business and the team that focus on quality and quality improvement The skills youll needYoull need an understanding of our current organisation change framework, and proven application of testing methodologies, including a range of Agile testing methods such as test driven development and behaviour driven development. You should also have proven application of a wide range of testing automation tooling, and practical experience of testing ideas, products, designs, planning and execution. You ll also need: Experience of systems development life cycle Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out Experience of delivering testing activities in a technology or IT function Demonstrable knowledge of Agile methodologies with experience of working in an Agile team Hours 45 Job Posting Closing Date: 06/06/2025

Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer You'll be designing, producing, testing and implementing working software, working across the lifecycle of the system Hone your existing software engineering skills and advance your career in this critical role We're offering this role at vice president level What you'll do Working in a permanent feature team, you ll be developing knowledge of aspects of the associated platform across the disciplines of business, applications, data and infrastructure. You ll also be liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives. You'll also be: Responsible for core ServiceNow software development, configuring, develop solution to meet business needs and lead the team of ServiceNow Developers. Producing resilient and long-lived software and acting flexibly to cope with future needs Delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping Designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns The skills you'll need We re looking for someone with strong full stack experience in software design and implementation, including being able to exploit programming languages to solve complex problems. You'll also need to be capable of complex requirements analysis capture and validation against and with business and systems requirements.At least 15 years experience ofdeveloping on SaaS based tools such as ServiceNow, with focus on implementing ITIL processes Additionally, you ll demonstrate: Experience of at least twelve yearsdeveloping on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes Exposure oncore ServiceNow software development, configuring, develop solution to meet business needs Should haveServiceNow Certified System Administrator, Developer or Implementation Certification Implementation & Customization Experience in Service Now on All the Modules especially HR Service Delivery, Legal Service Delivery, Real Estate & Property Management, Incident Management, Problem Management, Change Management, Knowledge Orchestration, ISBIA, Resilience & Continuity and Service Request Catalogue. Ability to Glide Record, accessing user Information, System Security, Client Scripting & UI policies, Graphical Workflow, Service Catalogue & Catalogue Scripting, Reference Qualifiers & Dependent Fields, Table & Field Manipulation, Import Set, Email Notifications, Transform Maps, Managing MID Tier, Integration of ServiceNow with various third-party tools and developing and configuring web services in service-now. Experience with Web Technologies like JAVA Script, XML, HTML, AJAX, CSS, HTTP Expertisein setting up and managing the HR service catalog,Configuring HR dashboards and reports to track key HR metrics Should haveServiceNow Certified System Administrator, Developer or Implementation Certification

Join us as a Software Engineer - Power Platform This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You lldesign, develop, and maintain business solutions using Microsoft Power Platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Designing and developing Canvas and Model-driven apps using Power Apps. Building, test, and maintain Power Automate flows to automate business processes. Developing Power BI dashboards and reports for actionable insights. Customizing and extending Microsoft Dataverse with business rules, calculated fields, and relationships. Integrating Power Platform solutions with SharePoint, Teams, Dynamics 365, SQL, REST APIs, and other systems. Implementing security roles and data access policies within the Power Platform The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. Youll need at least eight years of experience with Power Platforms likeincluding Power Apps, Power Automate, Power BI, and Dataverse. You ll also need: Experience of working with development & testing tools, bug tracking tools and wikis Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Hours 45 Job Posting Closing Date: 26/05/2025