Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank Were offering this role at senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems Hours 45 Job Posting Closing Date: 14/05/2025

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of at least 8 years in software development (with any BPM tool preferably Camunda Experience in multiple programming languages such as Java, SpringBoot (Data, Integration, Web), JPA, Camunda, JBPM, Activiti Experience of Single Page Application, Microservice Development, Cloud Development - Cloud Foundry, AWS. A background in Git command line and Bitbucket or Stash UI, Artifactory, JIRA, Confluence Experience of Domain Driven Design & Proficiency in JavaScript React Hours 45 Job Posting Closing Date: 26/05/2025

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role Were offering this role at associate level What youll do As a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your role will also involve: Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills youll need We re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. We re also looking for: Knowledge and experience of Windows and UNIX Knowledge and experience of ServiceNow, Confluence tools A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Basic Database knowledge and ITIL processes Good collaboration and stakeholder management skills

Join us as a Performance & Business Management Manager Take on a role with great career development potential and hone your business management expertise as you work with business leaders Youll be supporting the leadership team to deliver our business strategy and make sure that the operating rhythm is defined and managed effectively Join a team with a collaborative ethos and a commitment to innovation and professional development Were offering this role at associate vice president level What youll do In this role youll be supporting the leadership team to plan ahead and deliver our business strategy in line with our long-term goals. Youll also be supporting and implementing bank-wide, divisional and business activities, and engagement agendas such as pay, leadership team operating rhythms and the creation of papers and executive reporting. Your responsibilities will include: Making sure performance and business management activities are aligned to the broader bank-wide strategic agenda Supporting areas across the bank in the planning and management of business support activities, projects and processes People planning, including capability, engagement and communications Reviewing relevant MI and providing analysis of data Financial and headcount reporting, including the overview of monthly cost report checking, monthly forecasting, budget setting, and cost control initiatives The skills youll need Were looking for someone with experience of working in a leadership support or business management role. Youll additionally need reasonable knowledge of the customer business, key services and how it interacts with the rest of our business. Well also look to you to demonstrate: Experience of working on multiple business initiatives Strong analytical skills and the ability to use information to develop creative solutions that bring tangible value Strong problem-solving skills Were looking for candidates with 5+ years of experience Candidate must have experience in data analysis, managing/coordinating events, Tableau, knowledge about banking Hours 45 Job Posting Closing Date: 27/05/2025

This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes you'll be actively participating in initiatives to improve customer service, processes and procedures you'll hone your existing analytical skills and be we'll positioned to advance your career in this fast-paced role What you'll do In this key role, you'll be providing crucial support to customers and colleagues in our contact centres. you'll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. you'll also be: Identifying barriers to performance and coordinating improvements to enhance our efficiency Working closely with operational centres, providing coaching and support to increase efficiency and knowledge Keeping accurate records of day to day operations, logging incidents and identifying trends Reviewing manual or ineffective processes which could be automated or enhanced Maintaining a focus on improving our customer service and experiences The skills you'll need To be successful in this role, you'll need to have excellent planning and organisational skills, along with good attention to detail. you'll perform we'll under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. you'll also need: Experience of analysing and using performance data Freshers, 2023 or 2024 pass outs only with graduation in B.com, BA, BBA, B.Sc Non IT, Mass Comm or Journalism The ability to convey information in a simple and understandable way An understanding of contact centre operations and performance metrics Microsoft Office skills, including PowerPoint, Excel and Word

Take on a critical role defining and realising fantastic solutions, processes, benefits and new opportunities to deliver to our stakeholders you'll be working in a vibrant, forward looking team and helping us to shape the future of our business It s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career we're offering this role at associate level What you'll do In your new role, you'll be supporting the analysis of complex cross franchise and pan group requirements, while capturing, validating and documenting business and system requirements and making sure that they are in line with key strategic principles. In the course of your work, we'll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions. you'll also: Create and maintain documentation, as we'll as support controls and quality assurance for key stakeholders and suppliers Identify and support cut-over and implementation tasks Trace and link business requirements to future state design Create and execute test scenarios and test scripts at various stages of the project in order to validate the solution design Facilitate user acceptance testing and support business users in executing the user acceptance testing The skills you'll need you'll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, you'll have a highly analytical mindset, with strong organisational skills and the ability to prioritise your work. you'll also need: Experience of applying business analysis tools and techniques A background of delivering business analysis in a technology or IT function Strong stakeholder management skills

Join us as an Infrastructure Manager Were looking for an Infrastructure Manager to join us in shaping our bank of the future through innovation and technological advancement Youll ensure the operational health of the platform, covering all aspects of service, risk, cost and people With a broad spectrum of technology at your fingertips, youll help to put the bank at the forefront of innovation by simplifying our services and creating the best experience possible Were offering this role at vice president level What youll do As an Infrastructure Manager, you ll be assisting with delivering a robust production management service for relevant infrastructure platforms. You ll be maintaining the platforms operational stability and performance of technology, including maintaining any systems utilities and tools provided by the platform that are consistent with the service management and risks and controls framework and processes. Day-to-day, you ll be: Driving the team s activities to make sure that the platform integrity is maintained in line with technical roadmaps Encouraging innovation to develop a continual improving implementation approach at a deliverable pace, making sure that the priorities of stakeholders are delivered and support customer outcomes Planning and executing work within the platform and making sure that feature development requests from cross platform initiatives are responded to on time Articulating, championing and planning the frequent delivery of business value and customer enhanced experience, providing clear leadership to the teams to understand and focus on customer outcomes Seeking out opportunities to simplify the platform architecture, services and customer solutions, and guarding against introducing new complexities The skills youll need Innovation and customer experience sit at the heart of this role, so we re looking for someone with knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment. Youll also bring: Technical knowledge, including platform, technology, products and domains Exposure of Desktop Mobility , Asset Management , Stakeholder Management ,DaaS, Mobile leasing, Technology Migration and Cloud Migration Excellent communication skills, with the ability to communicate complex technical concepts clearly to colleagues, including management level Good collaboration and stakeholder management skills A solid background working in an Agile or DevOps environment with continuous delivery and continuous integration Hours 45 Job Posting Closing Date: 28/05/2025

This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career we're offering this role at associate level What you'll do In your new role, you'll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. you'll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as we'll as liaising with other engineers, architects and business analysts across the platform. you'll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need you'll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. you'll have an experience of 4+ years. you'll also need: Experience of working with development & testing tools, bug tracking tools and wikis Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role 24/7 On call cover is required on a rotational basis Were offering this role at associate level What youll do As a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your role will also involve: Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery Providing application support, manging incidents on a On call basis Perform Production deployments making sure all deployments into production environments meet the appropriate quality standards. The skills youll need We re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. We re also looking for: Experience providing application support, manage incidents, be on On-Call ROTA Experience in Perform Production deployments making sure all deployments into production environments meet the appropriate quality standards A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Exposure in identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Experience in production/application support process along with experience in Java, Springboot, Microservices, Rest API, Oracle / Cosmos DB / PostgreSQL Cloud (AWS/MS Azure) experience would be an advantage Hours 45 Job Posting Closing Date: 04/06/2025

Join us as a Software Engineer - Python This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. Youll need at least two years of experience working with Spark, Python and Scala. Youll also need good knowledge of Algorithms and Data structures. You ll also need: Experience of working with development & testing tools, bug tracking tools and wikis Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Hours 45 Job Posting Closing Date: 31/05/2025

Join us as a Data Engineer We ll look to you to drive the build of effortless, digital-first customer experiences as you simplify our bank while keeping our data safe and secure Day-to-day, you ll develop innovative, data-driven solutions through data pipeline modelling and ETL design, inspiring to be commercially successful through insights This is your opportunity to explore your leadership potential while bringing a competitive edge to your career profile by solving problems and creating smarter solutions Were offering this role at director level What you ll do In this role, you ll develop and share knowledge of business data structures and metrics, advocating for changes when needed for product development. You ll also educate and embed new data techniques into the business through role modelling, training, and experiment design oversight. We ll look to you to drive DevOps adoption into the delivery of data engineering, proactively performing root cause analysis while resolving issues. You ll also deliver a clear understanding of data platform cost levers to meet department cost savings and income targets. You ll also be responsible for: Driving customer value by understanding complex business problems and requirements to correctly apply the most appropriate and reusable tools to gather and build data solutions Actively participating in the data engineering community to deliver opportunities to support our bank s strategic direction Driving data engineering strategies to build complex, scalable data architecture and a customer feature rich dataset Driving the advanced automation of data engineering pipelines through the removal of manual stages Working alongside colleagues, scrums and project teams while liaising with technology and engineering teams to build business stakeholder engagement and to develop data solutions The skills you ll need We re looking for someone with strong communication skills and the ability to proactively engage and manage a wide range of stakeholders. You ll have extensive experience working in a governed, and regulatory environment. You ll also need: Experience of extracting value and features from large scale data Advanced experience of designing efficient data models that meet organisational needs. Familiarity with various modelling techniques like star and snowflake schemas can significantly enhance data retrieval and reporting performance Proven proficiency in relational databases (e.g., MySQL, PostgreSQL) as well as NoSQL databases (e.g., MongoDB, Cassandra) is critical for storing and managing various types of data. An understanding of modern code development practices Hours 45 Job Posting Closing Date: 03/06/2025

Join us as a Model Risk Validation Officer This is an opportunity for a passionate and driven risk specialist to join our business We ll look to you to help review and validate credit and finance models relating to wholesale, commercial and retail portfolios across all business units and legal entities Its an ideal role to gain detailed exposure to the developing world of model risk, as well as to a range of stakeholders and senior executives Were offering this role at associate level What youll do As a Model Risk Validation Officer, you ll be running SAS codes to match the modelling results and undertaking data analysis to make sure that the data risks are adequately highlighted. We ll look to you to review the models MI packs to identify model performance or data related issues, and support your team members by maintaining issue logs and MI on the review pipeline. You ll also be: Assisting in running Pillar 3 reviews by verifying the analysis and understanding the code logic Developing SAS libraries on validation tests and undertaking regression testing Performing sensitivity analysis to assess the adequacy of modelling or data assumptions, documenting all the analysis in a succinct and clear manner Preparing checklists for various validation activity to make sure that appropriate controls are established and consistently followed Providing expert advice on aspects of risk management, including providing senior executives with relevant MI and reports The skills youll need We re looking for someone with a quantitative degree and experience of models within a credit risk environment. You should have an understanding of Basel requirements and good working knowledge of SAS. You ll also need: Excellent attention to detail The ability to communicate, both verbally and in writing, to senior colleagues Strong Excel, PowerPoint and Word skills Hours 45 Job Posting Closing Date: 03/06/2025

Join us as a Risk & Controls Analyst If you re looking for a new challenge, where you can play a key role in preventing potential risks to our customers, this could be the ideal role for you You ll work in partnership with the first line of defence (FLOD) and businesses in applying effective risk management, and anticipating and assessing the potential impacts of risk across the bank By liaising closely with a range of stakeholders, you ll have an opportunity to raise your profile across the bank as well as a strong focus on personal development We re offering this role at associate level What youll do You ll play a key role in delivering risk management initiatives that support the effective application of the operational risk framework and conduct risk obligations, with an opportunity to improve the understanding and effective management of risk across the bank. You ll also manage the roles and responsibilities framework for Conduct and Compliance for the first line of defence and support regulatory compliance operation policy attestation. We ll look to you to support the business in managing the risks which exist, making sure mechanisms are in place to identify, report, manage and mitigate risk within a defined risk appetite, working in conjunction with the second line of defence. Day-to-day, you ll be: Supporting management in facilitating regular stakeholder meetings and key forums through preparing and issuing of supporting paperwork and assessing regulatory impacts Developing and supporting the interrogation and analysis of relevant management information, supporting effective risk management Building and maintaining trusted working partnerships across the bank and our franchises, to inform and gather intelligence on emerging and future risks and controls Responsible for pro-actively implementing regulatory compliance and control procedures updates Demonstrating advocacy, supporting a culture of proactive and pre-emptive risk management and continuous improvement Responsible for the analysis of reporting and metrics used to inform decision making in relation to policy framework and the roles and responsibility matrix Responsible for the management of the appropriate governance to oversee the entire policy framework for FLOD The skills youll need To be successful in this role, you ll demonstrate knowledge of how a large financial services organisation operates and bring experience of working in a first or second line of defence risk role. You ll also bring: A clear track record of achievement and delivery Knowledge of risk assessment and scenario analysis methodologies Knowledge of operational risk management Excellent communication skills both written and verbal and the ability to influence at all levels Strong knowledge of the EWRMF with experience of policy framework, data, MI and reporting Knowledge of SharePoint and the ability to carry out updates to the Policy Hub

Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer You ll be designing, producing, testing and implementing working software, working across the lifecycle of the system Hone your existing software engineering skills and advance your career in this critical role Were offering this role at vice president level What youll do Working in a permanent feature team, you ll be developing knowledge of aspects of the associated platform across the disciplines of business, applications, data and infrastructure. You ll also be liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives. You ll also be: Applying Agile methods to the development of software on the backlog Producing resilient and long-lived software and acting flexibly to cope with future needs Delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping Designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns The skills youll need Youll need at least 12 years of experience in software design and implementation, including being able to exploit programming languages to solve complex problems. You ll also need to be capable of complex requirements analysis capture and validation against and with business and systems requirements. Additionally, you ll demonstrate: Experience of leading the implementation of programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Sound collaboration skills with the ability to work with business teams to produce pragmatic solutions that work for the business Experience in Python and Artificial Intelligence Strong stakeholder management skills and communication skills with the ability to communicate complex technical concepts in a simple way Hours 45 Job Posting Closing Date: 28/05/2025

Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer You ll be designing, producing, testing and implementing working software, working across the lifecycle of the system Hone your existing software engineering skills and advance your career in this critical role Were offering this role at vice president level What youll do Working in a permanent feature team, you ll be developing knowledge of aspects of the associated platform across the disciplines of business, applications, data and infrastructure. You ll also be liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives. You ll also be: Applying Agile methods to the development of software on the backlog Producing resilient and long-lived software and acting flexibly to cope with future needs Delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping Designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns The skills youll need We re looking for someone with strong full stack experience in software design and implementation, including being able to exploit programming languages to solve complex problems. You ll also need to be capable of complex requirements analysis capture and validation against and with business and systems requirements. Additionally, you ll demonstrate: Technical knowledge of Jira and Confluence product and the AI solution, proving advanced technical support and guidance Gitlab Knowledge with understanding of containerized environments and declarative state of running pipelines SaaS to SaaS secure integrations with multi layered security and control points Experience of d esigning, configuration and customizing Atlassian products on Cloud (AWS preferably) to be performant Experience of at least one programming language (Java/Python) Hours 45 Job Posting Closing Date: 04/06/2025

Join us as a Scrum Master We re looking for an experienced Scrum Master to drive a culture of continuous improvement You ll make sure that your team lives by the values of Scrum, empowering them to become high performing to increase the productivity, transparency, frequency and quality of delivery Hone your project skills as you work with talented people in collaborative and innovative environment, with access to the banks Agile community, experts and events Were offering this role at vice president level What youll do This role will see you coaching and guiding your team to perform at their highest level and at a sustainable pace. You ll remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure that the product backlog is in good shape and ready for the next sprint. Your responsibilities will include: Acting as process owner for the team, and maintaining the relationship with the projects key stakeholders Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged Facilitating discussion, decision making, and conflict resolution Encouraging the team to build relationships to promote internal and external communication, improving transparency, and sharing information with all interested parties The skills youll need Were looking for someone with experience of successful Scrum adoption along with a Scrum Master certification. Youll need to act as Scrum process owner for the team and maintain the relationship with the platform s key stakeholders, facilitate and manage PI/Sprint planning, retrospective and other agile ceremonies for the feature teams . You ll also need knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, as well as experience of building a culture of transparency within feature teams by empowering individuals and inspiring a collaborative team performance. Well look to you to demonstrate: A background in coaching and helping the team to become high performing teams, increasing productivity, ensure quality of delivery through clear definition of done and drive continuous improvement through lesson learnt in the Scrum retrospective calls Experience of changing organizational, team or department mindsets and structure An understanding and r emove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure the product backlog is in good shape and ready for the next sprint Certified in relevant certifications for Agile Scrum Master role Experience of automated testing frameworks Hours 45 Job Posting Closing Date: 27/05/2025

Join us as an Enterprise Architect For someone with a background in defining business and application architectures and roadmaps for complex enterprises, this is an excellent opportunity to join our business Youll be defining the intentional architecture for your assigned scope in order to ensure that the current architecture being delivered by engineers best supports the enterprise and its long term strategy With valuable exposure, you ll be building and leveraging relationships with colleagues across the bank to ensure commercially focused decisions and to create long term value for the bank Were offering this role at director level What youll do As an Enterprise Architect, you ll be defining and communicating the current, resultant and target state architecture for your assigned scope. You ll be making sure that the architecture links to, and is informed by, our overall strategy and architecture, and produces the architecture outcomes. We ll look to you to influence the development of business strategies at an organisational level, identifying transformational opportunities for our businesses and technology areas associated with both new and existing technologies. As well as this, you ll be: Translating architecture roadmaps into packages of work that allow frequent incremental delivery of value to be included in product backlog Defining, creating and maintaining architecture models, roadmaps, standards and outcomes, using architecture strategies to ensure alignment to adjacent and higher level model Working closely with business owners, portfolio managers, product managers and release managers to define the target intentional architecture Leading complex and technically challenging architectural transformations, coordinating design and platform teams across domains Seeking out and utilising continuous feedback, fostering adaptive design and engineering practices to drive the collaboration of programmes and teams around a common technical vision The skills youll need To succeed in this role, you ll need expert knowledge of application architecture, and at least one business, data or infrastructure architecture with working knowledge of the remaining disciplines. You ll have excellent communication skills with the ability to clearly communicate complex technical concepts to colleagues, up to senior leadership level, along with a good understanding of Agile methodologies with experience of working in an Agile team. You ll also demonstrate: Experience of risk management and compliance applications as well as architectural design principles. Proven proficiency in architectural designs that integrate risk management and compliance requirements into existing technology frameworks and systems An understanding of industry architecture frameworks, such as TOGAF and ArchiMate Experience of working with business solution vendors, technology vendors and products within the market Hours 45 Job Posting Closing Date: 03/06/2025

Join us as a Business Analyst Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs Youll be working in a vibrant, forward looking team and helping us to shape the future of our business It s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career Were offering this role at vice president level What youll do In your new role, you ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions. In addition, you ll be utilising your specialist knowledge and experience of business areas, products and systems to ensure effective and innovative solution design. You ll be identifying the wider business impact and inter-dependencies across key outputs and processes. You ll also be: Capturing, validating and documenting business and system requirements and making sure that they re in line with key strategic principles Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team The skills youll need You ll need at least 12 years of experience and hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, you ll have an analytical mindset, with strong organisational skills and the ability to prioritise your work. You ll also need: Experience of applying business analysis tools and techniques A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Good collaboration and stakeholder management skills Hours 45 Job Posting Closing Date: 22/05/2025

Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer You ll be working with new and innovative technology to deliver high impact solutions Hone your existing software engineering skills and advance your career in this critical role We're offering this role at vice president level What you'll do You'll apply widely agreed software engineering principles and methodologies to design, develop, test and maintain applications and services to achieve the stated business and technology goals within required budgets and timelines. We ll also look to you to oversee the quality of work, making sure that it meets the technical standards for all services output. You ll also: Design and develop reusable libraries and APIs for use across the bank Design and develop software that is amenable for a greater automation of build, release testing and deployment process on all environments Drive the reuse and sharing of platform components and technologies within the software engineering teams Deliver software components to enable the delivery of platforms, applications and services Write unit and integration tests, in automated test environments to ensure code quality The skills youll needYou ll need a strong background in software engineering, software design or database design and architecture, as well as extensive experience of developing software in a SOA or micro-services paradigm. You should also have development experience in a programming language, experience of using industry recognised frameworks and development tooling, and a background of implementing programming best practice, especially around scalability, availability and performance. You ll also need: Experience of at least twelve years in development with Python, Java or Node/React - CI/CD and Code quality, coverage Exposure with Developer Journeys, Reduction of Toil, Developer focussed enablement (Adoption, Migration, Troubleshooting and Creation of Simplified tech-solutions for respective Tech-Stacks Significant and demonstrable experience of test-driven development and using automated test frameworks, mocking and stubbing and unit testing tools An understanding of how to translate product and business requirements into technical solutions Knowledge of the key phases of software delivery lifecycle and established software development methodologies An understanding of how to translate product and business requirements into technical solutions Good understanding of infrastructure and setting up CICD pipelines Hours 45 Job Posting Closing Date: 02/06/2025

Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer You ll be supporting the Digital X Engineering population to develop software in a consistent and common way Hone your existing software engineering skills and advance your career in this critical role What youll doWorking in a permanent feature team, you ll be developing knowledge of aspects of the associated platform across the disciplines of business, applications, data and infrastructure. You ll also be liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives. Working as part of the Engineering Practice team along with liaising with other teams across Enterprise Engineering and CTO, you ll be focused on defining how the testing lifecycle and governance is integrated into the software development lifecycle. This will be part of defining how our engineers can use a fully automated pipeline to drive their software lifecycle. We ll look to you to provide guidance to Engineering Practice resources on how they can integrate with the Gitlab pipeline and be part of the team ensuring that engineers across Digital X can take full advantage of the pipeline. You ll also be: Applying Agile methods to the development of software on the backlog Designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns Supporting the production of best practices and standards using your experience Showcasing the standards and practices to engineers in a variety of formats including webinars, presentations and blogs Supporting the rest of Engineering Practice in driving the agenda for how governance and automation can simplify the engineering cycle Producing resilient and long-lived software and acting flexibly to cope with future needs Delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping The skills youll needWe re looking for someone with strong full stack experience in software design and implementation, including being able to exploit programming languages to solve complex problems. You ll also need to be capable of complex requirements analysis capture and validation against and with business and systems requirements. You ll need to be comfortable presenting technical solutions in a variety of different formats. Additionally, you ll demonstrate: Experience of leading the implementation of programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Sound collaboration skills with the ability to work with business teams to produce pragmatic solutions that work for the business Experience of information security policies and practices within the financial sector Strong stakeholder management skills and communication skills with the ability to communicate complex technical concepts in a simple way Experience of software delivery Hours 45 Job Posting Closing Date: 01/06/2025