Executive: Outreach & BD: Number of Positions: 4 Locations: Pune (MH), Jaipur (Rajasthan), Kolkata (WB), Chennai (TN) Working: Remote, with weekly travel to reporting office. Reporting to: Regional Head : Outreach & Business Development Job Purpose and Objective: The Executive: Outreach & BD will be responsible for executing key outreach and marketing initiatives to increase NICMAR’s visibility and student registrations across multiple campuses. This role is focused on directly engaging with prospective students, industry partners, and stakeholders, with the objective of supporting NICMAR’s growth in the education sector. The Outreach Manager will work independently, driving specific projects and campaigns to achieve targeted outcomes. Key Result Areas (KRAs): Strategic Execution of Outreach Initiatives: Implement targeted outreach and marketing strategies in alignment with NICMAR’s goals. Focus on direct engagement with prospective students to drive applications and enrolments. Execute outreach plans efficiently to meet or exceed individual targets. Brand Representation: Represent the NICMAR brand consistently across all engagements and platforms. Ensure that all messaging aligns with NICMAR’s values and objectives. Maintain a strong personal connection with prospective students and partners to enhance brand perception. Market Research and Opportunity Identification: Conduct market research to identify new opportunities for outreach and growth from K12 to UG market. Monitor competitor activities and market trends to inform outreach strategies. Provide insights and feedback on market conditions and student preferences to inform future campaigns. Student Engagement and Conversion: Develop and implement strategies to engage prospective students across various touchpoints. Focus on increasing conversion rates from leads to applications to final enrolments. Track and report on engagement metrics, adjusting strategies to improve outcomes. Partnership Building: Establish and nurture relationships with industry partners, alumni, and other key stakeholders. Collaborate with partners to create opportunities for student engagements and placements. Leverage partnerships to enhance NICMAR’s reach and reputation. Independent Event Management: Plan and execute events, webinars, and outreach programs independently. Ensure successful delivery of events that align with NICMAR’s outreach objectives. Engage directly with the community and prospective students to promote NICMAR’s programs. Experience Requirements: Experience: 1 to 3 years of relevant experience in Outreach, Marketing, Business Development, or Student Engagement within the education domain. Travel: This role involves 80% travel to target campuses, external meetings, and events. Job Types: Full-time, Permanent Pay: ₹41,600.00 - ₹58,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Work Location: In person
Job Title: Sales Executive / Program Advisor- NICMAR Digital Education Function: Sales & Business Development Location: Mumbai Reports to position: Head B2C Sales Team Management Role: No Job Purpose: The Sales Executive / Program Advisor at NICMAR Digital Education will be responsible for executing the B2C sales strategy, managing customer interactions, and driving enrollments. This role requires a proactive approach in reaching out to potential students, engaging them effectively, and converting inquiries into enrollments. Job Outline: · Engage prospective students through inbound and outbound calls, providing detailed program information and resolving queries. · Conduct follow-ups proactively to ensure maximum lead conversion and enrollment. · Work closely with the sales leadership to meet and exceed individual sales targets and KPIs. · Record and update customer interactions systematically using CRM tools. · Support marketing initiatives by actively participating in promotional campaigns, webinars, and events. · Provide feedback based on customer interactions to enhance sales strategies and program offerings. · Ensure a customer-centric approach to deliver an outstanding enrolment experience. · Continuously improve sales skills and product knowledge through ongoing training and development sessions. Job Specification: Knowledge/Education: · Bachelor’s degree in Business, Marketing, or a related discipline. · Familiarity with sales techniques and CRM software is advantageous. Specific Skills: · Strong interpersonal and communication skills, with the ability to persuade and influence. · Effective problem-solving capabilities and customer service orientation. · Ability to manage time efficiently and handle multiple tasks. · Comfortable with sales targets and working in a results-driven environment. · Basic proficiency in sales data reporting and analytics. Desirable Experience: · 1-3 years of relevant experience in B2C sales, preferably within the EdTech, digital education, or related sectors. · Proven track record in achieving sales targets and managing customer relationships. Job Interface/Relationships: Internal: · Marketing & Branding teams · Product Development teams · Academic and Operations teams External: · Prospective and enrolled students · Digital marketing agencies (as required) Key Responsibilities (% Time Spent): · Customer Interaction and Sales Calls: 50% · Lead Follow-ups and Conversion: 20% · CRM and Sales Data Management: 15% · Participation in Marketing and Promotional Activities: 10% · Continuous Learning and Skill Development: 5% Key Result Area - KPI Measures: · Enrollment Conversion Rate: 30% · Achievement of Individual Sales Targets: 30% · Customer Satisfaction and Feedback Scores: 20% · CRM Accuracy and Timeliness: 10% · Contribution to Team and Organizational Initiatives: 10% Additional Input: · High adaptability and willingness to learn. · Commitment to maintaining professional integrity and NICMAR’s standards. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Work Location: In person
Job Title: Sales Executive / Program Advisor- NICMAR Digital Education Function: Sales & Business Development Location: Mumbai Reports to position: Head B2C Sales Team Management Role: No Job Purpose: The Sales Executive / Program Advisor at NICMAR Digital Education will be responsible for executing the B2C sales strategy, managing customer interactions, and driving enrollments. This role requires a proactive approach in reaching out to potential students, engaging them effectively, and converting inquiries into enrollments. Job Outline: · Engage prospective students through inbound and outbound calls, providing detailed program information and resolving queries. · Conduct follow-ups proactively to ensure maximum lead conversion and enrollment. · Work closely with the sales leadership to meet and exceed individual sales targets and KPIs. · Record and update customer interactions systematically using CRM tools. · Support marketing initiatives by actively participating in promotional campaigns, webinars, and events. · Provide feedback based on customer interactions to enhance sales strategies and program offerings. · Ensure a customer-centric approach to deliver an outstanding enrolment experience. · Continuously improve sales skills and product knowledge through ongoing training and development sessions. Job Specification: Knowledge/Education: · Bachelor’s degree in Business, Marketing, or a related discipline. · Familiarity with sales techniques and CRM software is advantageous. Specific Skills: · Strong interpersonal and communication skills, with the ability to persuade and influence. · Effective problem-solving capabilities and customer service orientation. · Ability to manage time efficiently and handle multiple tasks. · Comfortable with sales targets and working in a results-driven environment. · Basic proficiency in sales data reporting and analytics. Desirable Experience: · 1-3 years of relevant experience in B2C sales, preferably within the EdTech, digital education, or related sectors. · Proven track record in achieving sales targets and managing customer relationships. Job Interface/Relationships: Internal: · Marketing & Branding teams · Product Development teams · Academic and Operations teams External: · Prospective and enrolled students · Digital marketing agencies (as required) Key Responsibilities (% Time Spent): · Customer Interaction and Sales Calls: 50% · Lead Follow-ups and Conversion: 20% · CRM and Sales Data Management: 15% · Participation in Marketing and Promotional Activities: 10% · Continuous Learning and Skill Development: 5% Key Result Area - KPI Measures: · Enrollment Conversion Rate: 30% · Achievement of Individual Sales Targets: 30% · Customer Satisfaction and Feedback Scores: 20% · CRM Accuracy and Timeliness: 10% · Contribution to Team and Organizational Initiatives: 10% Additional Input: · High adaptability and willingness to learn. · Commitment to maintaining professional integrity and NICMAR’s standards. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Work Location: In person
Job Title: Operations Manager: NICMAR Online Function: Operations Location: Mumbai Reports to position: New Initiatives – Growth - Head Team Management Role: Yes Job Purpose Own the end-to-end delivery of online programs: onboarding, scheduling, faculty coordination & learner support journey. Ensure high-quality, seamless experiences for every learner. Job Outline Design and optimize SOPs across delivery, engagement, feedback, and career support. Automate and scale systems using tech-driven workflows. Design and optimize SOPs across delivery, engagement, feedback, and career support. Lead cross-functional teams: program managers, academic coordinators, and career advisors as we grow. Build a high-performance, learner-centric culture. Collaborate with placement teams to align learning outcomes with real hiring needs. Enable internships, capstones, and direct hiring pipelines. Work cross-functionally to ensure alignment between analytics insights, business objectives, and marketing execution. Job Specification Knowledge/Education: Bachelor’s degree in marketing, business analytics, statistics, or related field. A Master’s degree or certification in analytics is preferred. Specific Skills: Track learner progress, satisfaction, and placement metrics. Drive continuous improvements with actionable insights. Desirable Experience: 3–8 years in ops or program management (preferably in edtech or University). Comfort with tools & automation. Team leadership experience and a sharp eye for execution. A passion for learner success and industry relevance. Job Interface/Relationships Internal: · Program Managers – Daily coordination on schedules, cohort tracking, and learner issues. · Academic Coordinators – For session delivery, faculty calendars, and academic content alignment. · Career Services Team – To sync program outcomes with placement drives, internships, and employer requirements. · Technology Team – For LMS, CRM, automation tools, and tech support resolution. · Admissions & Marketing – For learner onboarding readiness and cohort communication timelines. External: · Industry Partners & Employers – Coordinating projects, placements, hiring opportunities, and guest sessions. · EdTech Vendors/Tool Providers – For operational tools, integration support, and system improvements. Key Result Area Key Performance Indicator (KPI) Measure Weightage: · Program delivery timelines adherence: ≥ 95% · Placement rate within 3 months of program end: ≥ 75% · Onboarding satisfaction score (learner/faculty): ≥ 4.5/5 · Average response/resolution time for learner queries: ≤ 24 hours · Team performance review scores: ≥ 4/5 · Internal stakeholder satisfaction score: ≥ 90% · Capstone projects/internships activated per quarter: ≥ 3 · Employer satisfaction score with program alignment: ≥ 4.5/5 · New hiring partnerships created: ≥ 2 per quarter · Operational error/issue rate: ≤ 3% per cohort Any Other Significant Input · Faculty Performance Feedback Loop – Implement structured evaluations for faculty. · Scalability Planning – SOPs and workflows for multi-cohort expansion. · Cohort Health Monitoring – Track engagement, drop-off risks, and intervention needs. · Risk Management Playbook – Anticipate and mitigate delivery or staffing issues. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Paid time off Provident Fund Work Location: In person