Project Role : Infrastructure Architect Project Role Description : Lead the definition, design and documentation of technical environments. Deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solutions cost of ownership, and promote a clear and consistent business vision through technical architectures. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education:Rubrik Backup AdministratorRole Overview:We are seeking a skilled and experienced Rubrik Backup Administrator to manage and operate daily backup activities, ensure data protection and recovery, and collaborate with the Rubrik vendor. The ideal candidate will have extensive knowledge of Rubrik backup solutions, cloud subscriptions, and backup configurations across various environments.Key Responsibilities:Daily Backup Management & Operations:Monitor and manage daily backup jobs, ensuring successful completion and addressing any issues promptly.Restoration & Recovery:Execute data restoration processes, ensuring timely and accurate recovery of data as needed.Cloud Subscription Management:Manage cloud subscriptions related to Rubrik, ensuring proper integration and cost optimization.Backup Configuration:oConfigure and manage backups for Windows virtual machines.oConfigure Rubrik backup solutions for Azure virtual machines.oConfigure and manage Rubrik backups for NAS shares.oSet up Rubrik backups for Active Directory (AD) domain controllers.Hardware Installation:Install and configure Rubrik hardware appliances.Vendor Collaboration:Coordinate with the Rubrik vendor for support, troubleshooting, and escalations.Backup Failure Management:Identify, troubleshoot, and resolve backup failures, ensuring minimal impact on business operations.Reporting:Generate and review daily backup reports from the Rubrik platform.Secure Cloud Management:Manage Rubrik Secure Cloud (RSC) and ensure compliance with data security policies.Rubrik Cloud Vault Management:Oversee and maintain Rubrik Cloud Vault, ensuring data integrity and availability. Qualifications:Proven experience with Rubrik backup solutions and technologies.Strong understanding of backup and recovery processes, including cloud and on-premises environments.Hands-on experience configuring backups for Windows and Azure virtual machines, NAS shares, and AD domain controllers.Knowledge of Rubrik hardware installation and maintenance.Familiarity with Rubrik Secure Cloud and Cloud Vault management.Excellent troubleshooting and problem-solving skills.Strong collaboration and communication abilities for vendor and stakeholder interaction.Preferred Skills: Certifications related to Rubrik or data backup technologies.Experience working in enterprise-level IT environments.Knowledge of cloud platforms like Azure and AWS.Work Environment:Hybrid work model.Collaboration with cross-functional teams and external vendors. Additional Information:- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP S/4HANA for Product Compliance Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance business operations and efficiency. Roles & Responsibilities:- WWI template coding- Handle Product safety configurations and change requests ERC implementation-In depth knowledge on SVT (Substance Volume Tracking)-Dangerous goods management - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement software solutions to meet business requirements.- Collaborate with cross-functional teams to analyze and address technical issues.- Conduct testing and debugging to ensure software functionality.- Provide technical support and guidance to end-users.- Stay updated on industry trends and advancements to enhance application development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP S/4HANA for Product Compliance.- Strong understanding of software development lifecycle.- Experience in developing and configuring applications.- Knowledge of database management and integration.- Hands-on experience with SAP S/4HANA modules.- Familiarity with agile methodologies for software development. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP S/4HANA for Product Compliance.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

In the role of Storage protocol developer, you would be responsible for Designing, development and support of individual product features for IBM family of storage products, IBM Software Defined Storage portfolio & IBM cloud storage services. You will be owning and driving product functionality as SME and represent in global product teams. You will work with the senior technical leaders and manager in effectively managing the deliverables through your technical skills and prior experience. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Strong development experience with NFS Ganesha. Experience with protocols in enterprise-grade NAS / SDS solutions is an added advantage. 3 - 7 years of industry experience in Virtualization/containerization, Filesystems, Storage systems Software. Strong experience of software product development, debug and test using C, C++, Go language. Knowing Python, scripting languages is an added advantage. Good debugging skills for complex issues with interdependencies across multiple modules. Product development experience on Linux/Windows operating systems and user level programming and test. Basic User level Linux and administration is desired. Ability to take ownership of feature development and meticulously evaluate product requirements, identify dependencies, execute development tasks and testing. Ability to crisply communicate with QA and other teams to define test requirements and support integration. Experience in Systems/Storage domains, Storage controllers and features like High availability, DR, Replication, Snapshot technologies. Ability to crisply communicate across geographies and all stake holders (clients and level 3 support teams) for resolving field issues. Good expertise of working with Global teams Knowledge and hand-on usage of code and defect management tools. Good written/verbal communication skills to report status crisply and accurately. Experience working in a collaborative environment that uses Agile methodologies Preferred technical and professional experience Basic understanding of Container technologies (OpenShift Platform), Kubernetes, Kubernetes operators etc. Understanding on working model of Hybrid cloud environment (AWS/Azure/other cloud environment) is an added advantage.

- - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable Requirements

- Grade Specific - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable Requirements

Sales Professional for IBM Storage Portfolio Sales to Customers in 4 named accounts. Your Role and Responsibilities : Primary responsibility is to handle a select set of accounts for IBM Storage Sales. Have clear understanding of current infrastructure and application landscape at client's datacenter Identify new opportunities for IBM storage solutions and improve IBM's wallet share in the account Be the primary Sales relationship owner for IBM Storage, build CXO connects & deep engagements with client IT teams Put in place account plans & build close networking & collaboration amongst clients, IBM SME’s & Business Partners Drive briefings, proposals & techno – commercial dialogue Identify & build new opportunities for IBM Storage Products Strong business planning & consistent sales execution Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Knowledge of Key Storage Concepts including Primary Flash Storage, SAN, NAS, Backup, File STorage, Object Storage, HCI, Tape Libraries. At least 7-10 years experience in storage sales. Knowledge of application landscape including Core banking, ERP, HPC, AI/ML/DL, Digital Banking, databases, Data Lakes, etc. Knowledge of cloud concepts, Red hat Openshift, containerization Excellent Communication and Presentation Skills Preferred technical and professional experience Sales Certifications from any IBM/NON-IBM Storage OEM. Hands on sales of storage solutions. Experience in analyzing storage requirement & developing a sales pitch.

Overview End to End Test support for production operations and key project through automated testing Responsibilities Create and enhance automated test frameworks to support change projects as well for production quality checks Create automated tests Executed automated tests Be the quality gatekeeper Qualifications 10 Yrs of Software development in Test experience Expertise in Python, Data Base, high volume data handling. Manual and Automated testing tool Cloud Computing What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Overview End to End Test support for production operations and key project through automated testing Responsibilities Create and enhance automated test frameworks to support change projects as well for production quality checks Create automated tests Executed automated tests Be the quality gatekeeper Qualifications 10 Yrs of Software development in Test experience Expertise in Python, Data Base, high volume data handling . Manual and Automated testing tool Cloud Computing What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Experience: 7+ years in IT, specializing in Backup and Storage Administration Key Responsibilities: Expertise in backup technologies , including design, administration, and implementation of Hitachi, NetApp, Veritas NetBackup, orEMC Networker . Manage disk-based backup storage devices , such as Hitachi, NetApp, EMC Data Domain, and Symantec NetBackup appliances . Configure and manage duplication/replication using Storage Lifecycle Policies . Administer, migrate, monitor, and troubleshoot EMC Storage Arrays (VMAX, VNX 7500/5700/5500/5300, Isilon, Clariion CX-4/CX-3 CX 700/600/500). Administer Fabric Switches using CLI and Connectrix Manager . Hands-on experience with NetApp SAN and NAS technologies . Manage NetApp 7-mode and Cluster-mode systems, including troubleshooting performance issues by collecting Core Dumps and PerfStats . Ensure SAN infrastructure services and operations comply with SLAs. Coordinate storage and backup maintenance with vendors and customers, following best practices. Oversee SAN implementations and daily operations with a focus on productivity, cost control, data availability, and integrity . Develop and maintain backup and storage troubleshooting guides . Conduct regular audits of backup and storage configurations to ensure optimal performance and compliance. Troubleshoot SAN/Storage and Backup issues efficiently and effectively. Stay up to date with emerging technologies , demonstrating a self-motivated and adaptive learning approach. Strong team player with excellent troubleshooting, problem-solving, interpersonal, and communication skills. Expertise in Cloud Platforms (GCP/AWS) . Required Skills Hitachi Storage administration,Hitachi,NetApp

Role AI Architect Client Trianz D&AI Practice Employment Type Employee Work location India ? Hyderabad or Bangalore Work mode Trianz Office - Hybrid Trianz Grade 6 / 10 ? 15 years / Solutions Architect About Trianz Standard Job Summary The Advanced Analytics and AI Offering Lead is responsible for the definition, development, and go-to-market strategy of cutting-edge analytics and AI solutions for our D&AI practice. You will be an industry expert and develop market-leading, disruptive AI solutions that provide real value and transformation to our customers. You will develop and maintain key partnerships with relevant vendors and technologies that ensure best-in-class solution offerings. You will collaborate with other cross-functional teams to ensure their offerings meet the high demands of your solutions. Job Responsibilities Offering Definition & Delivery: Own the D&AI Practice Language Model & Gen AI + Composite AI & ML Ops offerings, ensuring that they are fully defined and meet industry best standards. Meet Practice revenue objectives. Innovation & Demonstration: Proactively identify disruptive, value-driven use cases and apply them throughout the customer?s journey with Trianz. Lead our AI & Innovation team?s activities to develop PoVs and PoCs that demonstrate value and drive revenue. Solution Design & Delivery: Design and deliver industry-best, responsible AI solutions. Organization-wide collaboration to ensure AI is at the forefront of thinking. Enablement and mentorship of AI-related project delivery. Salesforce Enablement: Ensure that our salesforce competently partners with clients to help advance their AI analytic strategy. Vision & Strategy: Ensure the D&AI Practice?s AI vision, strategy and point-of-view aligns with industry-leading AI best practice technologies, patterns and philosophies. Client Engagement: Regular collaboration and partnership with clients to understand their challenges and needs and respond with responsible AI solutions that transform and drive value. Lead and support proposal development. Leadership: Serve as company-wide AI and Advanced Analytics expert and advise on AI-related initiatives as needed. Manage and mentor Practice AI resources, ensuring quality delivery. Creativity: Be an out-of-the-box thinker and passionate about applying your skills to new and existing solutions alike while always demonstrating a customer-first mentality. Mandatory Qualifications At least 10+ years of experience in advanced analytics, AI, or data science roles, with a proven track record of leading and delivering large-scale AI/ML solutions. 5+ years of leadership experience, managing cross-functional teams, mentoring data scientists, and overseeing project delivery. 5+ years of Experience with driving strategy and executing data-driven solutions within large organizations. Strong understanding and hands-on experience with AI/ML algorithms, deep learning, MLOps and data analytic technology and techniques. Proficiency in programming languages like Python, R, or Scala, and experience with ML frameworks such as TensorFlow, PyTorch, Keras. Competency in delivering AI-solutions to cloud platforms like AWS, Azure, or GCP using native and 3rd party services and technologies. Knowledge of Big Data technologies (e.g., Hadoop, Spark, Kafka) and data processing tools. Familiarity with various industry domains such as retail, healthcare, financial services, manufacturing, or other sectors where AI and analytics solutions are prevalent. Demonstrated AI marketplace knowledge and applicability. Collaboration and management experience with technology partners (e.g., AWS, Azure, Google Cloud) to develop joint solutions. Practical understanding and experience related to data governance, privacy laws (e.g., GDPR, CCPA), and ethical AI practices. Experience ensuring regulatory compliance and implementing governance frameworks in AI & analytic solutions. Demonstrated, adept communication skills, matching with needs from C-level and technical stakeholders alike. Excellent people and self-management skills demonstrating ability to multitask goals and activities. Additional / Nice-to-have Qualifications Cloud platform (AWS preferred) and relevant AI-related certifications. Required Education Master?s/Bachelor?s degree (or higher) in a relevant field such as Data Science, Computer Science, Artificial Intelligence, Mathematics, Statistics, or a related discipline. Why Join Us? please share and review with Ben K before publishing Travel Requirement (%) Periodic / infrequent travel as required for In-person client meetings Company culture / focus events Training and/or alliance needs Initial Screening Questions Initial Rejection Screening Questions Does candidate does meet mandatory AI and ML experience requirements? If no, reject Does candidate communicate clearly in English? If no, reject Prioritization Questions (Candidates with highest points should receive highest ranking in progressing)

- - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable Requirements

Education Any graduate but preferably B.E./B.Tech/MCA in Computer Science Experience Must have 7-9 Years of Experience in IBM/EMC or Other Storage products Mandatory Skills/Knowledge 1. Prepare SOPs, Gather Asset information and create architecture diagram. 2. Prepare operational Manuals. System Admin L3 will provide Subject Matter Expertise for system administrators, resolve complex issues and guide and coach L2 Engineers. 3. Provide recommendation for service improvement. 4. Aptitude towards problem solving and troubleshooting skills on Storage, SAN/NAS connectivity. 5. Excellent product knowledge and troubleshooting skills on any two products IBM/EMC/HPE and Unified/NAS/S3 products 6. Excellent Implementation and Operational knowledge on Replication technology/DR. 7. Intermediate understanding of Operating systems and Networking 8. Excellent understanding and basic troubleshooting knowledge on SAN and NAS. 9. Experience in atleast two models IBM ESS 5k/Flash 91XX//PMAX/VMAX/Isilon/DS8k/HP Primera, XP8, storeonce, Scality, NetApp Cluster mode, Hitachi products. 10. Experience in Cisco MDS or Brocade switches 11. Excellent verbal and written communication skills 12. Leadership skills in working with cross technology platforms. Extensive client interaction will be required. 13. Experience in troubleshooting in a technical environment. 14. Excellent analytical and problem-solving skills. 15. Must have software, hardware and architectural knowledge of storage 16. Must be able to support rotational shifts. 17. Should be comfortable with learning new technologies and travelling PAN India to support new projects 18. Change process (CR) is a must Preferred Skills/Knowledge 1. Knowledge of Remote Support and Remote monitoring processes and concepts 2. Tools Knowledge on HP SM 3. Experience in Unix/Linux, Windows and Vmware 4. Exposure on Virtualization. Desired Certifications Certifications that are directly related to administration or implementation or designing of storage arrays is mandatory (Not specific to any vendor) Good to have any certifications from following list NetApp Certified Technology Solutions Professional NetApp Certified Data Administrator, ONTAP HPE ASE Storage solutions HPE XP8 Data Replication and High Availability H61R3S HPE XP8 Storage Array Administration and Configuration H61R2S Managing HPE Primera HM9Q4S Soft Skills 1. Must have good troubleshooting skills. 2. Must be ready to learn new technologies and acquire new skills. 3. Must be a Team Player 4. Should be good in Spoken and Written English.

Role & responsibilities Netapp Storage Admin SAN NAS good to have EMC Powermax / PMAX should be ready for rotational shifts Preferred candidate profile Male candidates

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

4+Years in storage domain Automation experience is must : Experience in Perl, Python, Core Experience in SAN,RAID & protocols (FC, ISCSI,Nvme) Experience In Manual ,Unit, Automation, Regression Testing Experience in Disaster Recovery solutions like MetroCluster Configuration, SMBC,SMAS, Async Cg, Svm DR Linux, Testcase design & Testcase execution.

Responsible for the complete Implementation process, from planning through installation, go-live, and handover to the support department. Develop and maintain implementation best practices, document procedures, standards, and configuration settings. Required Candidate profile 2+ years’ experience in a technical role on server-side - implementation of software solutions, 2nd/ 3rd line support, etc Knowledge & experience in Virtualization technologies like VMware & Hyper-V

Storage Admin1 * Must be well aware of NetApp technology concept.* OCUM or OCI anyone of the tool configurating the alerts and monitoring.* Volume, aggregation, vserver creation .* NFS, CIFS export-policy , NFS auditing, CIFS audting.* Netapp LIF configration and subnetting.* SAN LUN, zoning, switch configuration.* Knowledge of migration.* Must have knowledge on FAS, AFF architecture.* Coordinate with vendor for various hardware issues and software issues *Knowledge of Linux will be a plus * Good communication skill

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Netapp Storage. Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Hitachi Storage. Experience5-8 Years.

A. Performing daily Health check of Mail & File archival Infra, SMTP journaling check, Replication check, Index backlog. B. Monitoring tasks like pending Archival, Mailbox in archival queue, pending Storage queue, Archival task status. C. Daily routine tasks like Archival task run, Zero archival, PST import, Assigning archive access to others. D. Long term tasks like adding LUNs as required for indexing/archival/Vault store. E. Maintaining and Backing up Vault store F. Compliance tasks like DA search issue, DA search access & export G. Working on issues like Placeholder disconnect fix, Indexing issues, Archival link not working, Mail not retrieving from Outlook H. Disk capacity utilization on all servers application health check I. DR drill EV environment to be run from DR Site B J. Installation of Mail & file archival servers in existing EV Infra wherever applicable. New Projects that will be included in the current scope of engagement: Version upgrades of the current version of Enterprise Vault as and when required once in a year. 2. Installation of Service Pack (SP) on Enterprise Vault server as and when required (E.g. SP1, SP2,etc) Sustenance The Veritas onsite Operations consultants will support the operations of the new technology with the following assumptions:

Shift: Candidate should be open to a 24/7 rotation shift. Communication: Should be excellent. Preferred Skills: Skilled in two of following technologies Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking Responsibilities and Duties: You will provide in-depth technical support to customers, and field support staff, focused on diagnosing, troubleshooting, repairing, and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. Provide Remote technical support to enterprise customer on NetApp Storage platform through Zoom/Call/Email/ChaT Resolve ONTAP OS, NFS, CIFS, FC, iSCSI, Snapmirror, OnCommand and Networking issues Reproduce issues by re-creating scenarios in a lab environment Collaborate with or escalate cases to other Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise to quickly facilitate solutions for customers Create new knowledge base articles to share information and best practices for reuse Carefully cultivate your expertise by attending technical trainings, collaborating with other TSEs, completing lab tasks Additional Requirements: 2+ years of technical support experience in Storage and/or Virtualization, Backup, Linux server, Windows server, Networking. Creative problem solving. Strong aptitude for learning new technologies. Good verbal and written communication and interpersonal skills. ***Excellent Communication is required***

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : NetApp NAS Architecture and Design Good to have skills : Storage Area Networks (SAN) Architecture and Design Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: Should have sound experience in providing L3 support for Storage Management and support on NetApp Cluster mode and NetApp CVO Design and implement Cluster mode and systems including installation, configuration, software upgrades, and storage provisioning. Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches. Design and Configure Replication for Disaster Recovery using Recovery point and SnapMirror. Plan and implement best practices for NAS and SAN solutions. Create and update documentation for storage procedures. Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Troubleshoot and resolve technical issues related to applications. Collaborate with cross-functional teams to identify and solve issues within critical business systems. Provide support to end-users and address their queries and concerns. Contribute to the improvement of application performance and stability. Stay updated with the latest technologies and industry trends to enhance application support services. Professional & Technical Skills: Should have sound experience in Cluster mode and Pure Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone. Good knowledge on CIFS, NFS, ISCSI and FCP protocols. Experience with installation, configuration and management of storage arrays and switches expected. Experience with Brocade and Cisco SAN Switches. Experience on Storage Pools, Tiering, LUN masking and zoning. Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications. Should have knowledge about the ITIL framework. Relevant certifications will be an added advantage. Must To Have Skills:Proficiency in NetApp NAS Architecture and Design. Good To Have Skills:Experience with Storage Area Networks (SAN) Architecture and Design. Strong understanding of storage technologies and concepts. Experience in designing and implementing NetApp NAS solutions. Knowledge of storage protocols such as NFS, CIFS, and iSCSI. Familiarity with storage management tools and techniques. Ability to troubleshoot and resolve storage-related issues. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 2 years of experience in NetApp NAS Architecture and Design. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

Preferred Locations: Pan India, Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune Experience Required: 6+ Years Job Description: We are looking for an experienced Storage Administrator with hands-on expertise in SAN/NAS technologies and data center storage operations. The ideal candidate will have deep understanding and practical knowledge of enterprise-level storage systems, replication setup, and system health management. Key Responsibilities: Allocate and deallocate storage on SAN/NAS (Hitachi, NetApp, IBM FlashSystem, HP3PAR, etc.). Perform routine SAN/NAS health checks. Administer Director Class SAN and perform system diagnostics. Design and implement FC SAN fabrics with a strong understanding of FC and NAS protocols. Monitor storage pool utilization and performance KPIs. Monitor and respond to storage alerts (hardware and volume-related). Conduct impact assessments for storage array maintenance including upgrades and hardware replacements. Collaborate with VMware and UNIX teams for multipathing validation and remediation. Coordinate with Datacenter & Vendors for hardware installations and replacements. Resolve SAN port alerts with corrective actions. Manage SAN zoning (create, modify, add/delete zones as required). Setup and maintain storage replication. Liaise with Clients/OEMs/Vendors for critical issue resolutions. Share Resume With Below Details: Current CTC: Expected CTC: Preferred Location: Contact: 9032956160

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Netapp Storage Implement & Maintenance. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role About The Role LocationMumbai/Bangalore Primary Skill VMWare Secondary Skill Excellent Oral and Written Communication Proactive approach Self-starter with excellent planning. Disciplined approach / Go getter Assertive to drive different stake holders (internal and external) to achieve the desired results Good knowledge /Certification on ITIL Design; deploy; and manage VMware vSphere environments; including ESXi hosts and vCenter. Update/upgrade Hypervisor/vCenter to latest build Troubleshoot critical issues related with VMs/Esxi/vCenter/Cluster/HA/DRA Content Library management; VM Deployment; Templates Administer HP Synergy composable infrastructure (compute; storage; and networking).Monitor system performance and optimize for efficiency and scalability. Manage server hardware (HP ProLiant & BladeSystem servers) with a focus on uptime and redundancy. Manage HPE Synergy Service Profile/templates/networking/storage Manage and configure boot from SAN for Esxi hosts and other physical servers Update/Upgrade firmware of HPE Synergy Shared infra/Interconnects/Chassis/Blade Server Implement security best practices; vulnerability management Configure/Manage volumes/Hosts/Host Group on Pure Storage Manage VMWare Tanzu Cluster including Kubernet VMWare and HPE Synergy Admin Key Responsibilities Design; deploy; and manage VMware vSphere environments; including ESXi hosts and vCenter. Update/upgrade Hypervisor/vCenter to latest build. Troubleshoot critical issues related with VMs/Esxi/vCenter/Cluster/HA/DRA. Content Library management; VM Deployment; Templates. Administer HP Synergy composable infrastructure (compute; storage; and networking). Monitor system performance and optimize for efficiency and scalability. Manage server hardware (HP ProLiant & BladeSystem servers) with a focus on uptime and redundancy. Manage HPE Synergy Service Profile/templates/networking/storage Manage and configure boot from SAN for Esxi hosts and other physical servers. Update/Upgrade firmware of HPE Synergy Shared infra/Interconnects/Chassis/Blade Server Implement security best practices; vulnerability management. Configure/Manage volumes/Hosts/Host Group on Pure Storage. Manage VMWare Tanzu Cluster including Kubernet Required Skills: Proven experience with VMware vSphere; including vCenter and ESXi. Strong knowledge of HP Synergy infrastructure and HPE OneView. Familiarity with SAN/NAS; vSAN; vSwitch; and virtualization clustering. Excellent troubleshooting and problem-solving skills in enterprise environments. Primary Skill VMware Cluster Vcenter Hypervisor VSan Secondary Skill VSphere ESXI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.