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5.0 - 9.0 years
0 Lacs
delhi, all india
On-site
You are VAST Data's Customer Support Engineer, a key member of the team responsible for post-sales activities, handling customer issues and working closely with a small team of Support Engineers and Success Managers. As a technical expert, your role involves responding to customer issues promptly, evaluating problems, and providing hands-on solutions while maintaining open communication. You will also collaborate with various teams, such as pre-sales, Professional Services, and engineering, to address technical challenges effectively. Key Responsibilities: - Respond to customer issues promptly, utilizing hands-on-keyboard skills to resolve or escalate problems efficiently - Perform daily tec...
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
Role Overview: As a Customer Support Engineer at VAST Data, you will be a key part of the technical operations and escalations team. You will work closely with customers to address and resolve technical issues, provide hands-on support, and collaborate with internal teams to ensure customer satisfaction. Key Responsibilities: - Respond promptly to customer support issues, utilizing hands-on-keyboard skills to troubleshoot and resolve problems effectively - Collaborate with a small team of Support Engineers and Success Managers to handle post-sales activities for customers - Perform field services such as installations, upgrades, break-fix, and expansions as needed - Manage and escalate Featu...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a CommVault Backup Engineer at NTT DATA Services, you will be responsible for providing support to a data center and its "back-up/hot center" that hosts over 300 applications. With a minimum of 5-7 years of solid CommVault experience, you will play a crucial role in ensuring the efficiency and reliability of data backup processes for both Windows and Linux platforms. Your primary responsibilities will include implementing CommVault Deduplication, designing and configuring IP Network, WAN, and LAN free (SAN) based data backups, and ensuring familiarity with data protection and backup recovery solutions such as virtual tape, disk to disk to tape, and data replication. Additionally, you will...
Posted 4 months ago
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