What You'll Do:Come and join us!Analyze functional and operational issues reported by the customer with their Oracle EPM/Hyperion environment and provide the solution or workaround on time. Perform root cause analyses and recommend meaningful updates to the following functional and operational items: dimensionality and hierarchies, business rules code, metadata properties, data forms and reports, data management processes and others as needed. Provide input to help guide the development of customer solutions (pre-implementation), as well as address customer questions and concerns regarding the functionality of their Oracle EPM/Hyperion environments (post-implementation, ongoing maintenance) Collaborate with offshore team members and business customers globally. Customer Management Ability to understand customer urgency and sensitivity of the problem. Strong Verbal and Written communication skills Ability to speak confidently and communicate clearly with the customer. Strong Adherence to Process and be process champion. Ability to work well in a demanding customer environment and delight customers. Career Level - IC3 Skills Required Experience with the functional and operational aspects of Oracle EPM Cloud (SaaS) suite products: application design, development of various application artifacts such as forms and rules, testing, troubleshooting (working in conjunction with Oracle Support as needed), pre- and post-implementation activities across EPM product suite (Cloud) Experience integrating EPM with other systems using Data Management, adaptors, etc. Experience in interacting with business users to analyze the business process and discovering requirements Extensive hands-on experience in at least two (and preferably more) of the following modules: EPBCS PCMCS FCCS TRCS ARCS EDMCS Narrative Reporting Data Management Ability to maintain Optimum availability of EPM Environments Ability to create, monitor, and migrate product-related application artifacts proactively Deep functional knowledge around financial systems and processes Strong problem-solving skills (from an Applications/Functional/Operational perspective)with the ability to exercise mature judgment Knowledge of EPM Automate scripting a plus (Batch, VBScript, Python, and/or PowerShell) Ability to work in a fast-paced environment and master unfamiliar concepts quickly with little supervision. Diversity & Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. . Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before. Career Level - IC3
