Nao Medical

As a Call Automation Developer at Nao Medical, you will play a crucial role in designing, developing, and maintaining automated call systems to elevate customer interaction and streamline communication processes. Your expertise in telephony systems, voice recognition, and software development will be key in creating efficient automation solutions. You will also have the opportunity to leverage Robotic Process Automation (RPA) and Artificial Intelligence (AI) technologies to build intelligent bots that automate repetitive tasks and enhance customer service workflows. Your innovative automation solutions may be recognized through an incentive program that rewards impactful contributions. Your responsibilities will include designing, developing, and deploying RPA bots integrated with AI capabilities like natural language processing (NLP) and machine learning algorithms. You will automate various call center processes, collaborate with stakeholders to identify automation opportunities, and drive continuous improvement by implementing emerging AI technologies. Ensuring scalability, security, and compliance in your solution designs will be essential. Moreover, you will be involved in developing and maintaining automated call systems that utilize voice recognition and telephony integration to enhance customer interaction. Rigorous testing, monitoring, and maintenance of RPA bots, AI models, and call automation solutions will be part of your routine. Continuously optimizing processes, updating existing solutions, and participating in the company's incentive program for automation innovation will be critical aspects of your role. To qualify for this position, you should hold a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, along with at least 2 years of experience in RPA development. Proficiency in programming languages like Python, Java, or C#, familiarity with RPA tools and AI frameworks, and prior experience in a call center environment are preferred. Strong problem-solving skills, attention to detail, and the ability to work independently or as part of a team in a fast-paced environment are essential. Excellent communication skills and the capability to convey technical concepts to non-technical stakeholders are also required. Your schedule must accommodate night shifts during Eastern Time, from 8:00 AM to 5:00 PM, Monday to Friday. Additionally, you must have the necessary equipment and technology, including an up-to-date desktop or laptop computer, high-speed internet connection, functional headset with microphone, webcam, quiet workspace, and other specified requirements. Join Nao Medical in revolutionizing healthcare through innovative automation solutions and contribute to creating a more diverse and productive workforce. Experience the Nao Medical difference and be a part of our mission to transform healthcare!,

As a seasoned and strategic finance professional at Nao Medical, you will play a crucial role in leading and overseeing financial activities within our innovative healthcare organization. Your responsibilities will involve detailed financial modeling, planning, analysis, and reporting to ensure the financial well-being of the company. Your expertise and dedication to integrity will be essential in driving the financial success of Nao Medical. You will be responsible for building and maintaining an operating financial model that encompasses Budget vs Actuals, forecasting, and FP&A functions. Ensuring timely and accurate month-end and year-end close processes will be a key part of your role, along with surfacing insights from financial data to propose revenue-enhancing or cost-cutting measures. Managing cash flow and treasury functions to optimize working capital will also be a critical aspect of your responsibilities. Additionally, you will coordinate audits, ensure compliance with regulatory requirements, and oversee tax filings to uphold the financial integrity of the organization. Your role will also involve supervising and mentoring finance team members to foster a high-performance culture within the department. Your leadership skills, exceptional analytical abilities, and effective communication will be instrumental in managing multiple priorities and delivering results in a fast-paced environment. You will be expected to demonstrate a high level of attention to detail and a commitment to accuracy and integrity in all financial matters. To excel in this role, you should hold a Bachelor's degree in Finance, Accounting, Economics, or a related field (a Master's degree or CPA is preferred). With at least 3 years of proven experience in corporate finance roles, FP&A, or senior-level finance positions, you should have a strong understanding of GAAP, financial reporting standards, and compliance requirements. Proficiency in financial software, spreadsheets, and ERP systems is essential, along with exceptional skills in financial analysis, forecasting, and leadership. Your ability to align financial operations with organizational goals, drive cost-efficiency, and support long-term growth will be key to your success in this role. Strong problem-solving skills, decision-making abilities, and a proactive approach to identifying risks and developing solutions are also crucial. Your communication and presentation skills will be vital in translating complex financial data into clear, actionable insights for non-financial stakeholders. In this fully remote position, you must be able to work shifts during Eastern Time, from 9:00 AM to 5:00 PM, Monday to Friday. Technical requirements include a reliable wired internet connection, a computer or laptop with specified processor and memory requirements, a dual-screen setup for enhanced productivity, and necessary backup systems for electricity and internet outages. Join Nao Medical in revolutionizing healthcare and making a difference in the lives of patients. Embrace the opportunity to earn 4080 hours of paid time off while contributing to our mission of providing accessible, quality care tailored to each patient's needs. Be a part of our team and experience the Nao Medical difference!,