· Day-to-day monitoring, troubleshooting, and maintenance of Trend Micro products (Vision One, CREM, E-mail security etc.) · Threat detection and remediation with complete ownership · Regular Policy review, re-configuration and fine tuning as per industry best practices along with OEM and Japan insights · Regular Patch and signature updates · Coordination with Trend Micro TAM and support team for critical & escalated issues then apply the suggested fix · Log review and daily/weekly/monthly report generation then share with respective operating companies. Do setup meetings for further explanation/action until remediation & final issue closure. · Maintain Weekly status reports, Incident and request resolution logs & Configuration change documentation. Required Skills & Qualifications: · Certified and experienced in Trend Micro endpoint and server security solutions · Minimum 6–8 years of relevant experience · Should have exposure to handling mid-to-large enterprise environments
Network Automation Engineer : Design, configure, and maintain network infrastructure across multi-vendor platforms (e.g., #Cisco, #Juniper, #Aruba, etc.). Troubleshoot and resolve complex network issues in enterprise environments. Develop and maintain automation scripts using Python and/or Ansible for network configuration, monitoring, and reporting. Work closely with cross-functional teams to implement scalable and secure network solutions. Perform regular network maintenance, upgrades, and performance tuning. Document network configurations, processes, and procedures. Network Automation Manager: Monitor network performance and troubleshoot issues across hybrid cloud and on-prem environments. Develop and maintain scripts and tools for network automation (e.g., #Python, #Ansible, Terraform). Collaborate with DevOps, Security, and IT teams to ensure seamless integration of network services into CI/CD pipelines. Design, implement, and manage automated network infrastructure using Infrastructure as Code (IaC) tools. Manage and configure network devices (routers, switches, firewalls, load balancers) using automation frameworks(Ansible Automation Platform, Itential, Azure DevOPs Pipeline). Ensure network security best practices are followed, including access controls, encryption, and compliance. Participate in on-call rotations and incident response for network-related issues. Document network architecture, processes, and procedures. Ready to lead the team from front end wrt people management, performance discussions and handle conflict management Required Qualifications for both the profiles: Bachelor’s degree in Computer Science, Information Technology, or related field. 3+ years of experience in network engineering and/or #DevOps roles. Proficiency in scripting languages (Python, Bash, etc.). Proficiency in network automation tools (Ansible, Terraform, Netmiko, Nornir). Familiarity with cloud platforms (#AWS, #Azure, #GCP) and their networking components. Strong understanding of TCP/IP, DNS, VPNs, VLANs, firewalls, and routing protocols. Experience with CI/CD tools (Azure DevOps). Preferred Qualifications: Certifications such as #CCNA / #CCNP, #AWS Certified Advanced Networking, or DevNet. Experience with container networking (Docker, Kubernetes). Knowledge of monitoring tools (#SolarWinds ). Soft Skills: Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Ability to work independently and in a team-oriented environment. Hybrid mode is required at Gurgaon Office Experience band of Engineer: 5 to 8 Yrs Ready to work in 24*7 model
· Manage and monitor the JAMF Pro server and its components, such as smart groups, policies, profiles, scripts, and reports. · Deploy, configure, and update MAC devices, applications, and settings using JAMF Pro. · Troubleshoot and resolve MAC and JAMF related issues, such as enrolment, authentication, connectivity, performance, and security. · Provide technical support and training to end users and other IT staff on MAC and JAMF related topics. · Document and maintain the MAC and JAMF policies, procedures, and best practices. · Collaborate with other IT teams and vendors to ensure the compatibility and integration of MAC and JAMF solutions with other systems and platforms. · Research and evaluate new MAC and JAMF technologies and trends to improve the MAC and JAMF environment and user experience. · At least 3-5 years of experience in MAC and JAMF administration and support. · Strong knowledge of MAC OS, JAMF Pro, and related technologies, such as Azure Active Directory, SSO, conditional access, Device Compliance, Octory and encryption. · Proficient in scripting languages, such as Bash, Python, or AppleScript. · Knowledge on other MDMs such as Intune or Workspace One and others are preferred. · Build automated solutions and initiative to improve end user experience. · Excellent troubleshooting and problem-solving skills. · Good communication and interpersonal skills. · Ability to work independently and as part of a team. · Certification in JAMF 200 or higher is preferred.