Key Responsibilities: Supervise outlet operations (service, kitchen, billing, hygiene). Handle customer feedback and maintain high satisfaction. Monitor sales, inventory, and daily reports. Control wastage, manage stock, and ensure timely replenishment. Drive local marketing and promotions.
Key Responsibilities: Supervise outlet operations (service, kitchen, billing, hygiene). Lead and train staff for quality service. Handle customer feedback and maintain high satisfaction. Monitor sales, inventory, and daily reports. Control wastage, manage stock, and ensure timely replenishment. Drive local marketing and promotions.
Responsibilities Store operations: Manage daily store operations, including opening and closing procedures. Customer service: Ensure a high level of customer satisfaction by providing excellent service, addressing complaints, and creating a positive experience. Inventory and stock management: Monitor and manage inventory levels, place orders, and handle stock rotation to minimize waste. Sales and reporting: Track sales, generate reports, and manage cash and card transactions accurately. Quality control: Maintain store cleanliness and ensure all products, including beverages and food items, meet quality standards.