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6.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. The role This role is pivotal in the development of the VSP 360 platform's on-premises solution, ensuring strict adherence to delivery objectives. The VSP 360 platform stands as the cornerstone of our organization's management solution strategy. What You’ll Bring Bachelor’s degree in computer science or a related field. 6+ years of experience in DevOps or a related field. Strong experience with cloud-based services Strong experience running Kubernetes as a service (GKE, EKS, AKS). Strong experience with managing Kubernetes clusters. Strong experience with infrastructure automation and deployment tools such as Terraform, Ansible, Docker, Jenkins, GitHub, GitHub Actions or similar tools. Strong experience with monitoring tools such as Grafana, Nagios, ELK, OpenTelemetry, Prometheus or similar tools. Desirable experience with Anthos/Istio Service Mesh or similar tools. Desirable experience with Cloud Native Computing Foundation (CNCF) projects, Kubernetes Operators and KeyCloak. Strong knowledge of Linux systems administration. Good To Have Python, Django AWS solution design and deployment skills Experience with cloud-based storage (S3, Blob, Google Storage) Experience with storage area networks (SANs) About Us We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. -S7 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com . Main Job Tasks And Responsibilities A Production Support team plays a crucial role in maintaining the stability and efficiency of business operations. Job Responsibilities Monitoring and Maintenance: Proactively monitor system performance and ensure the availability and reliability of production systems. Hands on experience in Nagios, ELK, Dynatrace, OP5, Grafana or acquaintance to other monitoring tools. Perform routine maintenance tasks to prevent system issues. Issue Resolution: Troubleshoot and resolve system and application issues promptly. Coordinate with various teams to analyze root causes and implement efficient solutions Incident Management: Manage and resolve incident tickets related to production issues, and file transmission issues. Handling of bridge calls for Sev1 and Sev2 issues Ensure compliance with predefined Service Level Agreements (SLAs). Understanding for SLA’s. Working experience on ticketing system like Jira, salesforce or other ticketing systems Collaboration: Work closely with cross-functional teams to resolve infrastructure-related problems. Maintain good relationships with other technology teams and external vendors Documentation and Reporting: Document all issues and their resolutions for future reference. Generate reports on system performance and incidents. Prepare Incident reports for customer Requirements Technical Proficiency: Basic skills of Unix/Linux Understanding of SQL queries File transfers Problem-Solving Strong analytical skills to diagnose and resolve issues effectively. Ability to bring reported problems to successful resolution Multi-tasking as per operations requirement Communication Excellent communication skills to interact with team members and stakeholders. Ability to explain technical issues to non-technical users. Adaptability Willing to work 24x7 in shifts Ready to work on holidays as we support 24X7 365 days Ability to adapt to changing technologies and processes Qualification Bachelor’s degree or equivalent experience (Btech Preferred) You will have proficient use of MS office Expert level of English language is crucial to this position Knowledge of customer service principles and practices Education Bachelor’s degree or equivalent (Btech Preferred) Keys to Success Excellent verbal and written communication skills Listening skills Problem analysis and problem solving Customer Service Orientation Organizational skills Attention to detail Judgment Adaptability Teamwork Stress tolerance Resilience IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All IGT employees have a role in information security. Annual training will be assigned and required as appropriate. IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com . Show more Show less

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4.0 - 6.0 years

8 - 10 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Work from Office

Strong expertise in MySQL database Development. Experience with database performance tuning and query optimization. Knowledge of MySQL features, such as its event scheduler. Proficient in writing complex SQL queries, triggers, and stored procedures Required Candidate profile Exp in monitoring tools (e.g., Percona, Nagios, or MySQL Workbench) xperience with cloud-based database services (e.g., AWS RDS, Google Cloud SQL)

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4.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Hello, Greetings from ZettaMine! We are currently hiring for the position of Server Management Administration (Linux) for our team. Please find the job details below. 📍 Location: Bangalore / Hyderabad 💼 Experience: 4 to 8 Years looking for immediate joiners only Job Description: Overall 4 – 8 years’ Experience in Server Management Administration (Linux). Experience in Server (physical/VM) installation, maintenance & decommissioning. Profound Linux OS operations experience. Knowledge in hypervisor operations (XEN and VMware). To have good knowledge in LVM, DNS, LDAP and IPTables. To have good troubleshooting skills in server down situation. Knowledge in physical server management. Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP). Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl) Additionally, knowledge/experience in using GitHub and Jira would be beneficial. Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (not mandatory) Any knowledge for central infrastructure services is recommended and highly beneficial (Security Groups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring) Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks Storage Operations based on netapp-nfs Package/repository management and OS image maintenance Patch Management using BladeLogic Automation Server related Monitoring/Alert configuration and rollouts Performance tests and analysis Root Cause Analysis for customer incidents Service/Task documentation, testing, quality management and knowledge transfer assist 2nd level technical support in complex tasks willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project Interested candidates may send their updated CVs to md.afreen@zettamine.com Best Regards, Afreen ZettaMine Show more Show less

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4.0 - 6.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Description As a member of our Technology team, your day will be all about problem-solving and building. You'll design, develop, and maintain systems that power Meritto, working with cutting-edge tools to create solutions that scale and innovate. Each line of code you write makes a tangible difference in how we deliver value to our users. A DevOps Engineer, or Development Operations Engineer, manages and improves the communication between the operational and developmental sides of the software development process. Their main duties include launching product updates, locating production errors and issues and building integrations that improve users' experience Responsibilities Infrastructure Management : Automate and manage AWS infrastructure, ensuring scalability, availability, and performance across multi-tier architectures. AWS Expertise : Utilize AWS services like ECS, EC2, ECR, EKS, S3, RDS, CloudFormation CodeCommit, CodeBuild, CodeDeploy, Pipeline, and more. System Security : Implement cloud security best practices to protect critical systems. CI/CD Automation : Manage the release lifecycle with tools like CodeCommit, CodeBuild, CodeDeploy, and CodePipeline, including Blue/Green deployments. Linux Administration : Administer and troubleshoot Linux systems in AWS environments. Collaboration : Work with engineering teams to integrate AWS-based automation and infrastructure. Containerization : Use Docker, Kubernetes, ECS, and EKS for container management and orchestration. Monitoring & Optimization : Monitor performance with CloudWatch and optimize system operations. Process Improvement : Recommend architecture and process improvements for scalability and efficiency. Scalability & Automation : Design scalable, automated solutions for growing business needs. What We're Looking For Must have 4 - 6 years of experience as DevOps Engineer. Graduation required : B.E/B. tech or MCA or diploma in IT/Computer Science. Very Good Skills In Expertise in AWS Cloud services. System Administration Linux Administration CI/CD tools(Git, Jenkins, Ansible, CodeCommit, CodeBuild, CodeDeploy, Docker, kubernetes and tools like ECR, ECS, EKS, CloudFormation. EC2, ELB. S3, Coudfront, Autoscaling etc. Shell Scripting Web Firewall Apache Postfix Nginx LAMP/LEMP Nagios DNS (ref:hirist.tech) Show more Show less

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15.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Job Summary We are seeking an experienced and highly skilled Service Delivery Manager (SDM) with a strong background in IT infrastructure services and a proven track record in the Banking, Financial Services, and Insurance (BFSI) sector. The successful candidate will play a pivotal role in managing the delivery of end-to-end IT services across Data Center operations, Operating Systems (Windows/Linux), and Database environments (Oracle, SQL Server, position requires a strategic thinker and hands-on leader capable of ensuring operational excellence, service level compliance, and continuous improvement across mission-critical infrastructure platforms that support BFSI systems. Key Responsibilities Service Delivery & Operations Management : Lead the planning, execution, and governance of IT infrastructure services related to Data Centers, OS platforms, and databases. Ensure uninterrupted service delivery, meeting or exceeding SLAs and KPIs as defined with business stakeholders. Act as the primary escalation point for infrastructure-related incidents and service & Customer Management : Collaborate with internal business units, technology teams, and external vendors to ensure aligned service objectives. Serve as a trusted advisor to senior BFSI clients and stakeholders, ensuring their operational and compliance needs are met. Infrastructure Oversight Oversee and ensure the health, availability, security, and performance of data centers and hosted infrastructure. Govern OS-level administration for Windows Server and Linux/Red Hat environments. Monitor and manage enterprise database systems (Oracle, SQL Server, MySQL, PostgreSQL) with a focus on performance, security, and uptime. Team Leadership & Development Lead and mentor cross-functional teams including system administrators, DBAs, and infrastructure specialists. Foster a culture of accountability, continuous learning, and Compliance & Risk Management : Ensure infrastructure services comply with BFSI regulatory standards, internal controls, and audit requirements. Conduct regular reviews, capacity planning, and disaster recovery drills. Continuous Improvement & Automation Identify opportunities for automation, efficiency improvements, and innovation within the infrastructure services domain. Drive process standardization and tool adoption to enhance service delivery quality. Experience Required Qualifications & Skills : Minimum 15+ years of IT experience, with at least 5+ years in a Service Delivery Manager or IT leadership role, specifically in the BFSI domain. Hands-on knowledge of Data Center operations, OS administration (Windows/Linux), and Database platforms (Oracle, SQL, etc.). Technical Expertise In Data Center management and facilities (HVAC, power, DR/BCP readiness). Enterprise OS platforms : Windows Server, Red Hat Enterprise Linux, CentOS, etc. Enterprise Database systems : Oracle DB, Microsoft SQL Server, MySQL, PostgreSQL. ITSM tools (ServiceNow, BMC Remedy, etc.) and monitoring tools (SolarWinds, Nagios, etc.). Domain Knowledge Strong understanding of regulatory frameworks, cybersecurity practices, and uptime requirements in the BFSI sector. Soft Skills Excellent leadership, communication, and stakeholder management skills. Strong problem-solving abilities and decision-making under (Preferred) : ITIL Foundation or higher PMP or equivalent project management certification Vendor certifications (Red Hat, Microsoft, Oracle) are a plus Reporting To Head of Infrastructure Services / CIO Compensation As per industry standards and based on experience. (ref:hirist.tech) Show more Show less

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

About The Role We are looking for a highly skilled and experienced Network Architect to join our team in Mumbai. In this full-time, on-site role, you will be responsible for architecting and overseeing the implementation of complex network infrastructures for enterprise environments. This includes designing secure and scalable networks, ensuring high availability, and aligning network strategy with organizational goals. The ideal candidate will bring a strong background in network engineering, architecture, security, and experience with data center and campus network design. Key Responsibilities Design and implement robust and scalable network architectures to support enterprise applications, cloud infrastructure, and hybrid IT environments. Lead end-to-end planning and deployment of data center or campus network infrastructure. Oversee the configuration and installation of routing, switching, wireless, and security equipment. Define and document High-Level Design (HLD) and Low-Level Design (LLD) for all network projects. Analyze and resolve network issues, ensuring high availability, performance, and security. Collaborate with cross-functional teams (IT, security, IoT, application teams) to support digital transformation initiatives. Conduct capacity planning, risk assessment, and network optimization activities. Lead or contribute to RFP/RFI preparation, technical proposals, and vendor evaluation. Review network architecture standards and make recommendations for improvements. Evaluate emerging technologies and tools to enhance network performance and resiliency. Maintain accurate documentation and provide training/support to network operations teams. Technical Skills And Requirements Must-Have Technical Skills : Network Design & Architecture for enterprise, data center, and campus environments. Deep understanding of network protocols : TCP/IP, BGP, OSPF, EIGRP, MPLS, STP, VLANs, VPNs. Hands-on experience in routing, switching, and wireless technologies (Cisco, Aruba, Juniper, etc.). Network Security: Firewalls, NAC, IPS/IDS, segmentation, and Zero Trust principles. Experience with wireless infrastructure planning and deployment (including security configurations). HLD/LLD documentation and technical presentation preparation. Exposure to IT and IoT network integration projects. Experience with RFP/RFI processes and responding to large enterprise tenders. Good To Have Knowledge of firewalls (e.g., Palo Alto, Cisco ASA), load balancers (e.g., F5, Citrix), WAFs, and network monitoring tools (e.g., SolarWinds, Nagios, PRTG). Familiarity with SD-WAN, VPN solutions, and cloud network architecture (AWS, Azure, GCP). Experience in network automation using Ansible, Python, or similar tools. Awareness of compliance standards (ISO, NIST, PCI-DSS, (Preferred) : Cisco Certifications : CCNA, CCNP, or ideally CCIE. Other industry-recognized certifications : CompTIA Network+, Juniper, Aruba, or Fortinet NSE. Soft Skills Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. Ability to work independently and collaboratively with cross-functional teams. Detail-oriented with strong documentation and presentation skills. Proven leadership in managing network architecture projects and vendor coordination. (ref:hirist.tech) Show more Show less

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3.0 - 31.0 years

0 - 0 Lacs

Nehru Place, New Delhi

Remote

# IT System Administrator Overview As an IT System Administrator, you're responsible for maintaining the reliable operation of an organization's computer systems and servers. Here's a comprehensive look at your role: ## Core Responsibilities ### Infrastructure Management - Install, configure, and maintain servers (Windows/Linux) and network equipment - Manage virtualization platforms (VMware, Hyper-V) - Oversee storage systems (SAN/NAS) and backup solutions - Maintain directory services (Active Directory, LDAP) ### User Support & Access Control - Create and manage user accounts, groups, and permissions - Provide technical support and troubleshoot system issues - Implement and enforce security policies - Manage email systems and collaboration tools ### System Maintenance - Perform regular system updates and patches - Monitor system performance and optimize resources - Plan and execute disaster recovery procedures - Maintain system documentation and inventory ## Technical Skills Required ### Operating Systems - Windows Server (2016/2019/2022) - Linux distributions (RHEL, Ubuntu, CentOS) - macOS enterprise management ### Networking - TCP/IP, DNS, DHCP, VPN, VLANs - Firewall and switch configuration - Network monitoring tools (Wireshark, Nagios) ### Cloud & Virtualization - Azure/AWS/Google Cloud administration - VMware vSphere or Microsoft Hyper-V - Containerization (Docker, Kubernetes) ### Security - Antivirus/endpoint protection - SIEM tools - Security hardening and compliance ## Common Daily Tasks 1. Monitoring system alerts and responding to incidents 2. Performing routine maintenance during off-hours 3. Reviewing security logs and investigating anomalies 4. Assisting help desk with escalated tickets 5. Testing and implementing system upgrades 6. Documenting configurations and procedures ## Emerging Trends - Hybrid cloud infrastructure management - Infrastructure as Code (IaC) using tools like Terraform - Increased focus on cybersecurity measures - Automation of routine tasks via scripting - Zero Trust security model implementation - AI-powered monitoring and troubleshooting tools Would you like more detailed information about any specific aspect of system administration? I can provide deeper insights into particular technologies, certifications, or best practices.

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6.0 years

0 Lacs

Surat, Gujarat, India

On-site

Openings : 01 Experience : 6+ years Location : Surat - Adajan , Surat - Varachha 5-Days Working Paid Leaves Complimentary Health Insurance Overtime Pay Fun Activities Personal Loan Employee Training Positive Work Environment Professional Developments Job Description As a DevOps team leader for an IT company developing multiplayer games, mobile applications, web applications, and websites, your role and responsibilities would encompass a wide range of tasks to ensure the efficient development, deployment, and operation of these various software products. Job Responsibility Team Leadership: Lead and manage a team of DevOps engineers, ensuring clear communication, setting goals, and providing mentorship and guidance. DevOps Strategy: Develop and implement a comprehensive DevOps strategy tailored to the specific needs of the company’s projects, considering factors such as technology stack, scalability requirements, and deployment environments. Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines for automating the build, testing, and deployment processes across multiple platforms (mobile, web, and desktop). Ensure smooth integration between development and operations teams, fostering collaboration and streamlining the release cycle. Infrastructure Management: Oversee the design, deployment, and management of cloud infrastructure (e.g., AWS, Azure, Google Cloud) to support the company’s applications. Optimize infrastructure resources for performance, scalability, and cost-effectiveness, leveraging tools like Kubernetes, Docker, and Terraform. Monitoring and Incident Response: Implement monitoring and logging solutions to track the health and performance of applications and infrastructure components.Establish incident response protocols and lead the team in addressing and resolving production issues on time. Security and Compliance: Able to help Implement security best practices throughout the development and deployment lifecycle, including code reviews, vulnerability scanning, and access control mechanisms. Also able to provide solutions to solve security issues listed in vulnerability scanning reports. Performance Optimization: Collaborate with development teams to identify performance bottlenecks and implement optimizations to improve the responsiveness and scalability of applications. Documentation and Knowledge Sharing: Maintain comprehensive documentation for infrastructure configurations, deployment processes, and operational procedures. Facilitate knowledge sharing sessions and training programs to empower team members with relevant skills and expertise. Continuous Improvement: Regularly assess the effectiveness of DevOps processes and tools, soliciting feedback from team members and stakeholders. Identify areas for improvement and drive initiatives to enhance the efficiency, reliability, and security of the company’s software delivery pipeline. Stakeholder Communication: Serve as a liaison between the DevOps team and other departments, providing updates on project statuses, addressing concerns, and soliciting input on infrastructure requirements. Dedication: DevOps Team Leader requires a high level of dedication and commitment to the company’s technology vision, strategy, and goals. This means being available to work long hours when necessary. Key Performance Areas Deployment Efficiency: Measure the frequency and speed of deployments across various platforms. Aim to reduce deployment times and increase automation to streamline the release process. System Reliability: Monitor system uptime and availability to ensure a high level of reliability.Set targets for minimizing downtime and responding swiftly to incidents. Scalability and Performance: Evaluate the scalability of infrastructure and applications to handle increasing user loads. Security Compliance: Understanding and Identification of issues to applying solutions to resolve them. Cost Optimization: Monitor and control infrastructure costs, aiming to maximize cost-effectiveness while meeting performance requirements. Implement strategies to optimize resource utilization and minimize unnecessary expenses. Team Productivity: Measure the efficiency of the DevOps team in delivering on projects and resolving issues. Continuous Improvement: Track the implementation of improvements in the development and deployment processes.Measure the impact of changes on system performance, reliability, and team productivity. Customer Satisfaction: Gather feedback from internal and external stakeholders regarding the usability, performance, and reliability of software products. Knowledge Sharing and Collaboration: Assess the effectiveness of knowledge-sharing initiatives within the DevOps team and with other departments. Encourage collaboration between development, operations, and other teams to improve overall productivity and efficiency. Adoption of Best Practices: Monitor adherence to industry best practices in areas such as CI/CD, infrastructure as code, and security. Key Performance Indicators (KPIs) Team Leadership : Number of team goals achieved within set timelines.Employee satisfaction and retention rates within the DevOps team. Frequency and quality of communication within the team. DevOps Strategy: Percentage reduction in deployment failures or rollbacks. Time to deploy new features or updates. Alignment of DevOps strategy with overall business objectives. Continuous Integration/Continuous Deployment (CI/CD): Percentage of automated tests in the CI/CD pipeline. Average duration of build, test, and deployment cycles. Infrastructure Management: Server uptime and availability. Cost savings achieved through optimized infrastructure usage.Scalability of infrastructure to handle increasing workloads. Monitoring and Incident Response: Percentage reduction in critical incidents over time. Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) incidents. Effectiveness of incident response processes based on post-incident reviews. Security and Compliance: Number of security vulnerabilities identified and remediated. Performance Optimization: Response time and throughput improvements in applications. Scalability of applications under load. User satisfaction ratings related to application performance. Documentation and Knowledge Sharing: Participation rates in knowledge sharing sessions. Completion and maintenance of documentation for infrastructure and processes. Continuous Improvement: Number of process improvements implemented per quarter. Percentage increase in efficiency or reliability of the software delivery pipeline. Stakeholder Communication: Timeliness of responses to stakeholder inquiries or concerns. Feedback from other departments on the usefulness of communication and updates provided. Required Skills & Qualification At least 6 year of experience building sophisticated and highly automated infrastructure. Good understanding of cloud platforms like AWS, Azure, or Google Cloud Platform (GCP). Configuration management tools such as Ansible, Puppet, or Chef. Containerization and orchestration tools like Docker, Kubernetes, or OpenShift. Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI. Good understanding of monitoring systems (Nagios etc), Logging solutions (Elastisearch etc) Knowledge of Linux, Windows and MacOSScripting languages like Python, Bash, or Ruby. Must experience in Lamp, MEAN/MERN server configuration. Knowledge of networking, security, and database management. Experience with microservices architecture and serverless computing. Team management and mentorship abilities. Ability to lead cross-functional teams and foster collaboration between development, operations, and QA teams. Strong decision-making skills and the ability to prioritize tasks effectively. Conflict resolution and problem-solving abilities. Excellent communication skills, both written and verbal. Ability to effectively communicate technical concepts to non-technical stakeholders. Interview Process HR Round Technical Round Practical Round Salary Negotiation Offer Release Apply Job Show more Show less

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2.0 - 7.0 years

4 - 7 Lacs

Hyderabad, Bengaluru

Work from Office

Installation, configuration, and maintenance of Linux servers RedHat, CentOS, Ubuntu Monitor system performance, troubleshoot issues, and perform regular system tuning Manage user accounts, permissions, and security policies Automate routine tasks Required Candidate profile Manage patching, updates, and software installations Work closely with DevOps and development teams to support deployment pipelines Ensure system security, firewall configurations Document processes Perks and benefits Perks and Benefits

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0 years

0 Lacs

India

On-site

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

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3.0 - 8.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Site Reliability Engineering, Database Architecture Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas, and performing basic and intermediate level troubleshooting tasks. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to address system and software problems.- Maintain documentation of system configurations and troubleshooting procedures.- Implement best practices for system reliability and performance optimization.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Site Reliability Engineering, Database Architecture.- Strong understanding of system architecture and infrastructure.- Experience with cloud platforms such as AWS or Azure.- Knowledge of scripting languages like Python or Shell scripting.- Hands-on experience with monitoring tools like Nagios or Prometheus. Additional Information:- The candidate should have a minimum of 3 years of experience in Site Reliability Engineering.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Backup and Recovery Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting tasks. Roles & Responsibilities:- Provide advanced knowledge and technical expertise in Rubrik backup solutions, including configuration and troubleshooting.- Lead the deployment and integration of Rubrik systems within the organization's IT infrastructure.- Design and manage backup strategies to ensure data integrity and availability.- Analyze system performance and recommend improvements for efficiency and reliability.- Create detailed documentation and conduct training sessions for IT teams on Rubrik systems.- Work with cross-functional teams to align backup strategies with organizational goals and compliance requirements.- Keep abreast of Rubrik technology advancements and industry best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Rubrik systems, cloud platforms, and virtualization technologies.- Proven experience in Rubrik backup solutions and data protection technologies.- Experience in troubleshooting hardware and software issues.- Knowledge of server and network configurations.- Familiarity with operating system-level technology implementation. Additional Information:- The candidate should have a minimum of 3 years of experience in Backup and Recovery Systems.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Site Reliability Engineering, Linux Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas, and troubleshooting at basic and intermediate levels. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to address system and software problems.- Implement and maintain hardware and software solutions.- Provide technical support for configured services running on various platforms.- Develop and maintain documentation for troubleshooting and resolution processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Site Reliability Engineering, Linux.- Strong understanding of system administration and troubleshooting.- Experience with network configuration and maintenance.- Knowledge of cloud computing platforms like AWS or Azure.- Familiarity with monitoring tools such as Nagios or Zabbix. Additional Information:- The candidate should have a minimum of 3 years of experience in Site Reliability Engineering.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

10 - 14 Lacs

Pune

Work from Office

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Monitoring & Tools Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of the organization. Your role will require you to stay updated on industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Monitoring & Tools.- Strong understanding of application design and architecture.- Experience with application configuration and deployment processes.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with performance monitoring tools and techniques. Additional Information:- The candidate should have minimum 5 years of experience in SAP Monitoring & Tools.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

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6.0 - 10.0 years

27 - 42 Lacs

Chennai

Work from Office

Primary & Mandatory Skill: Azure DevOps & Terraform Level: SA or M – 5 to 12 yrs Location Constraint if any : PAN India Shift timing: No JD: DevOps Lead This position leads the planning, design, and engineering of enterprise-level infrastructure and platforms related to cloud computing. This position's work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Because of the close interaction with business customers and supporting IT teams, this position will require a deep understanding of requirements analysis, DevOps practices, and testing. Primary & Mandatory Skill: Azure DevOps & Terraform Level: SA or M – 5 to 12 yrs Location Constraint if any : PAN India Shift timing: No JD: DevOps Lead This position leads the planning, design, and engineering of enterprise-level infrastructure and platforms related to cloud computing. This position's work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Because of the close interaction with business customers and supporting IT teams, this position will require a deep understanding of requirements analysis, DevOps practices, and testing.

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Back Key Responsibilities Technical support Incident management, change management, problem management Monitoring Zabbix, Prometheus, ELK, Grafana Troubleshooting Customer issues, Application issues Linux file manipulation Perform system health checks Investigate Customer issues Investigate system alarms Lead/participate in Incident management Perform Change Reviews Problem management lead/participate in Postmortems Problem management drive resolution of customer impacting issues Improve detection of issues (alarm tuning) Fulfill daily requests Oncall Duties Required Qualifications To Be Successful In This Role Monitoring Zabbix, Prometheus, ELK, Grafana, Dynatrace, Nagios Incident Management Linux Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience3-7 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Back JDDev ops Engineer: As a DevOps Specialistshould be able to take ownership of the entire DevOps process, including Automated CI/CD pipelines and deployment to production They should also be comfortable with risk analysis and prioritization Leadership in managing a team and providing guidance on best practices is crucial Strong communication skills are required to deal with clients, stakeholders, and cross-functional teams Automation expertise is a key requirement, as automation is a growing focus in many organizations Telecom Domain Experience, especially in Retail (One View) is a huge plus Skill Required CI/CD Pipeline Automation Expertise in tools like Jenkins, Azure DevOps, or GitHub Actions to automate build, test, and deployment processes IIS and NET Deployment KnowledgeStrong understanding of IIS configuration, NET application deployment, and tools like MSDeploy or PowerShell scripts for automating IIS setups Scripting and ProgrammingProficiency in scripting languages like PowerShell or Python for automating deployment tasks and managing configurations Infrastructure as Code (IaC) Familiarity with tools like Terraform or Ansible to automate infrastructure provisioning and configuration Monitoring and TroubleshootingSkills in monitoring tools (e g , Nagios, Prometheus) and log analysis to ensure smooth deployments and quick issue resolution What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Back JDDev ops Engineer: As a DevOps Specialistshould be able to take ownership of the entire DevOps process, including Automated CI/CD pipelines and deployment to production They should also be comfortable with risk analysis and prioritization Leadership in managing a team and providing guidance on best practices is crucial Strong communication skills are required to deal with clients, stakeholders, and cross-functional teams Automation expertise is a key requirement, as automation is a growing focus in many organizations Telecom Domain Experience, especially in Retail (One view) is a huge plus Skill Required CI/CD Pipeline Automation Expertise in tools like Jenkins, Azure DevOps, or GitHub Actions to automate build, test, and deployment processes IIS and NET Deployment KnowledgeStrong understanding of IIS configuration, NET application deployment, and tools like MSDeploy or PowerShell scripts for automating IIS setups Scripting and ProgrammingProficiency in scripting languages like PowerShell or Python for automating deployment tasks and managing configurations Infrastructure as Code (IaC) Familiarity with tools like Terraform or Ansible to automate infrastructure provisioning and configuration Monitoring and TroubleshootingSkills in monitoring tools (e g , Nagios, Prometheus) and log analysis to ensure smooth deployments and quick issue resolution What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

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4.0 - 9.0 years

6 - 10 Lacs

Hyderabad

Work from Office

We are seeking a skilled and enthusiastic DevOps Engineer with over 4 years of experience to join our dynamic team. The ideal candidate will have strong expertise in either AWS or Azure, be proficient in CI/CD pipelines, and possess a moderate understanding of Kubernetes. An automation-first mindset and eagerness to learn are essential for this role. About the Role: Design, implement, and maintain CI/CD pipelines to ensure efficient and reliable deployments. Manage Business as Usual (BAU) deployments, including software updates and system monitoring. Oversee certificate renewals and ensure compliance with security protocols. Collaborate with cross-functional teams to enhance system performance and reliability. Develop and implement automation solutions to streamline operations and improve productivity. Support and maintain infrastructure on AWS or Azure platforms. Continuously learn and adapt to new technologies and industry best practices. About you: 4+ years of experience in a DevOps role. Strong expertise in either AWS or Azure. Proficiency in building and managing CI/CD pipelines. Moderate experience with Kubernetes. Automation-first mindset with a keen interest in learning and applying new technologies. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a fast-paced environment. #LI-AM1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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5.0 - 10.0 years

7 - 11 Lacs

Chennai

Work from Office

As a Deployment and Environment Support Engineerat Nokia, your core mission is to manage on large scale Software upgrades. working with Firewalls, Switches, virtualized servers. You have: B.E/B.Tec/M.E/M.Tech with 5+ years of proven experience in deployment. Experience in support, upgrade and maintenance of infrastructure on Telecom organizations or similar. Expertise in Virtualization, Firewall, Switches, Servers, Nagios, Cacti, Fault diagnosis and resolution Proficiency in Security Infrastructure Management, HW, policy MAC, SW updates. Flexible to work as per Oceania Time Zone (Australia, New Zealand and Japan) It would be nice if you also had: Accept challenges to develop and deploy business-based technology requirements. Fluent communication skills and ability to manage complex relationships. Install, configure, and maintain software and hardware components in various environments, including physical, virtual, and cloud-based platforms. Monitor and maintain the health and performance of the IT infrastructure. Collaborate with other teams to ensure seamless integration and operation. Develop and implement automation scripts to streamline deployment and support processes. Utilize scripting languages like Python, PowerShell, or Bash to automate repetitive tasks. Maintain accurate and up-to-date documentation of deployment procedures, configuration settings, and troubleshooting steps. Identify opportunities for process improvement and implement best practices. Participate in 24x7 on-call rotation for level 2 technical support.

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1.0 - 3.0 years

1 - 2 Lacs

Jewar

Work from Office

Responsibilities: Provide technical support for GreenPay's products, services, and infrastructure. Diagnose and resolve customer and internal technical issues efficiently. Assist in onboarding and training users on new systems and applications.

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Description SPM Key Responsibilities: Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices. Show more Show less

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15.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

About the Company This role is for a prestigious Data Center client of The Stimulators, a leading Pan Asian hybrid, hyperscale, and edge solutions provider with assets located across APAC in SEA regions. They provide colocation, Enterprise Services, private cloud services, disaster recovery services, and interconnect solutions across cloud service providers, telcos, internet exchanges, and major data centers. They power digital transformations and sustainability as part of our core values to provide mission-critical infrastructure for Enterprise IT workloads. About the Role Within the Global IT Operations Team, this hands-on role will focus on the day-to-day operations of the Corporate IT Operations Centre. The IT operations support lead will lead a team of technical support team members who will help proactively discover and resolve problems before users are impacted. The successful candidate will help troubleshoot and fix problems as needed and will provide a stable and reliable environment by reducing user-impacting events and recurring problems. The combination of monitoring, analyzing problems, and keeping the landscape current with third-party providers will be key. Hands-on experience on communications technologies i.e., LAN, WAN, UC, Firewall, Messaging, and Collaboration is a must. ITSM knowledge and experience are a plus. Major Responsibilities: Responsible for the 24/7/365 maintenance and support of corporate systems infrastructure, including networking, telephony, security, and physical security. Responsible for the conformance with and continuance of Corporate ISO 20000 and 27001 certifications, including extracting and reporting from ITSM & SMS systems Ensure ISO compliance and associate documentation for all IT assets, as well as oversight of team members charged with all IT configuration items and assets, including servers, desktops, laptops, desk and mobile phones, local and network printers, software, licenses, and peripherals Project Planning & Estimation: > Lead comprehensive requirements analysis and provide accurate project estimations. > Develop and implement effective project planning strategies. Team Management & Leadership: > Mentor and lead a diverse team, fostering a collaborative and inclusive team culture. > Assign daily/weekly tasks to the team based on skills and project needs. Code Review & Quality Assurance: > Ensure adherence to coding standards through regular code reviews. > Implement robust quality assurance processes. Project Delivery & stakeholder Interaction: > Manage project timelines, identifying and mitigating potential delays. > Communicate effectively in English with stakeholders to share related project updates. Team Collaboration & Communication: > Collaborate cross-functionally to ensure seamless project execution. > Establish effective communication channels and conduct regular team meetings. > Proactively addressing concerns for development concerns using communication channels. Operational Efficiency & Process Improvement: > Oversee day-to-day project operations, implementing streamlined processes. > Identify opportunities for process improvement. Stakeholder Relationship Management & Satisfaction: > Build strong stakeholder relationships, proactively addressing concerns. > Implement stakeholder/user satisfaction surveys to ensure exceptional service. Communication Skills: > Communicate effectively in English, maintaining a peaceful and non-aggressive tone. > Facilitate clear communication channels within the team and with clients. Resource Management: > Assign tasks according to team expertise and optimize resource allocation. > Discuss new resource requirements with HOD. Qualifications 15+ years of experience leading the design, integration, and management of enterprise infrastructure solutions. Experience in design, optimization, implementation, and operational support activities for Networking equipment such as Routers, Switches, ASAs, WiFi AP/Controllers, WAN Accelerators, Firewalls, IPS/IDS, Sniffers, and Circuit Management Experience conducting architecture reviews to assess the impact of proposed systems and preparing mitigation plans. Certification in Cisco networking and communication technologies. Layer 2/3 Ethernet Fabric. (such as Brocade, Cisco, Arista) Firewalls (such as Palo Alto and Cisco ASA) WAN (such as Cisco & Juniper; MPLS, DWDM, VPN, etc.) Certification preferred: CCNP, MCSE, CISP, ITIL, 6SIGMA Experience in managing/leading customer and support escalations directly Demonstrable IT Service Management leadership experience and results in Trend Analysis, Problem Management, RCA, Continuous Service Improvement, Management Information Reporting, Change Management, etc Experience with monitoring solutions such as Zabbix, Nagios, Cacti, SolarWinds, etc Experience in performing vendor management Experience with transformation to public cloud infrastructure, software-defined networking, and Infrastructure as a Service models Pay range and compensation package: INR 30 LPA, including 10-15% variables Essentials: Candidates with immediate availability or shorter notice periods are preferred. Job stability is a must in the profile. Working from the Office for 5 days a week is mandatory. Effectively communicate with customers of all levels (technical and non-technical) Ability to effectively prioritize workload in a fast-paced, frequently changing environment while remaining detailed and organized Strong interpersonal, written, verbal communication, and presentation skills, with the ability to interface effectively with individuals at various levels, both internally and externally Ability to work well under pressure while consistently meeting time-sensitive deadlines Analytical with strong problem-solving abilities and creative resolution skills Ability to work well independently, as well as effectively contribute to a team environment Ability to analyze data to create KPI Good Analytical skills, Problem-solving skills Equal Opportunity Statement Our client is committed to diversity and inclusivity in its hiring practices. Show more Show less

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5.0 - 7.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

We are seeking a highly skilled and experienced L3 AWS Network Engineer to join our dynamic team in Hyderabad. As a key member of our technology organization, you will be responsible for the design, implementation, and management of our critical network infrastructure within the Amazon Web Services (AWS) cloud environment. You will leverage your deep understanding of AWS networking services and cloud networking principles to ensure the reliability, security, and performance of our applications and services. This role requires strong technical expertise, excellent problem-solving abilities, and the capacity to collaborate effectively with cross-functional teams to drive business outcomes. Familiarity with AI/ML AWS services and best practices is a significant plus. Responsibilities Design, implement, and manage secure and scalable network architectures on AWS, including VPCs, subnets, security groups, NACLs, route tables, Transit Gateway, Direct Connect, and VPNs. Troubleshoot complex network issues across the AWS environment, identifying root causes and implementing effective solutions. Implement and maintain network monitoring and alerting systems to proactively identify and resolve potential issues. Automate network provisioning and configuration tasks using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation. Ensure compliance with security policies and best practices for network configurations in AWS. Collaborate with Security teams to implement and manage network security controls, including firewalls, intrusion detection/prevention systems, and network segmentation. Optimize network performance and cost efficiency within the AWS environment. Participate in the planning and execution of cloud migration projects, ensuring seamless network connectivity and minimal disruption. Document network designs, configurations, and operational procedures. Provide technical guidance and mentorship to junior network engineers. Stay up-to-date with the latest AWS networking services, features, and best practices. Collaborate effectively with Engineering, Operations, and Business Units to understand their requirements and translate them into robust network solutions. Contribute to the development and implementation of network standards and policies. Apply familiarity with AI/ML AWS services (e. g., SageMaker, Comprehend, Rekognition) and best practices to support related infrastructure needs. Communicate technical concepts and solutions clearly and effectively, both verbally and in writing, to both technical and non-technical audiences. Participate in on-call rotation as needed to support critical network infrastructure. Requirements Bachelor's degree in Computer Science, Engineering, or a related field. Minimum of 5-7 years of experience in network engineering, with a significant focus on AWS cloud environments. Strong understanding of AWS products and services, with in-depth knowledge of core networking services (VPC, EC2 S3 ELB/ALB, Route 53 etc. ). Solid knowledge of cloud networking fundamentals and technologies, including TCP/IP, DNS, DHCP, routing protocols (BGP, OSPF), VPN, and firewall concepts. Experience with Infrastructure as Code (IaC) tools such as Terraform or AWS CloudFormation. Proficiency in scripting languages such as Python1 or Bash for network automation. Experience with network monitoring and management tools (e. g., CloudWatch, SolarWinds, Nagios). Solid understanding of network security principles and best practices in a cloud environment. Experience with implementing and managing network security controls (Security Groups, NACLs, WAF, etc. ). Excellent analytical and problem-solving skills with the ability to troubleshoot complex network issues. Ability to collaborate effectively with cross-functional teams, including Engineering, Operations, and Business Units, to achieve business objectives. Familiarity with AI/ML AWS services and best practices. Proven written and verbal communication skills, with the ability to articulate technical information clearly and concisely. AWS Certified Advanced Networking - Specialty certification. Experience with container networking (e. g., ECS, EKS, Kubernetes network policies). Knowledge of hybrid cloud networking architectures and technologies (e. g., AWS Direct Connect, VPN). Experience with network performance optimization and cost management in AWS. Familiarity with DevOps principles and practices. Experience with security compliance frameworks (e. g., SOC 2 PCI DSS, HIPAA). Exposure to serverless networking concepts (e. g., Lambda networking). This job was posted by Jayanthi C from Aequalis Software Solutions. Show more Show less

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