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5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Security Managed Services Engineer (L4) at NTT DATA, you will play a crucial role in ensuring the operational efficiency of Security infrastructure and systems for our clients. Your responsibilities include proactively managing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the seamless delivery of managed services while adhering to service level agreements (SLAs). Your primary focus will be on providing forth line support for incidents and requests of high complexity, ensuring that the contracted Managed Services outcomes are met. You will also work on enhancing existing infrastructure with next-gen Firewall and Zero Trust Security architecture, as well as provide guidance on architecture and project-related activities. Key Responsibilities: - Demonstrate a good understanding of Next Gen Firewalls (Palo Alto, Cisco ASA/ FTD, Checkpoint), Proxy solutions (Zscaler, Forcepoint, Symantec WPS), and NAC solutions (Cisco ISE, Forescout). - Independently perform operational tasks to resolve escalated incidents/requests within agreed SLAs. - Update tickets with resolution tasks in a timely and consistent manner. - Identify, investigate, and analyze issues, log incidents, and provide immediate resolution. - Provide forth line support for escalated incidents, identify root causes, and assist in resolving problems. - Collaborate with other teams and clients to extend support and act as an emergency contact for critical issues. - Support change implementation, escalate tickets to management, and contribute to automation efforts. - Apply technical knowledge to analyze and troubleshoot complex client environments. - Coach and offer technical expertise to junior engineering teams. - Conduct quality audits and may manage and implement projects within the technology domain. - Work on Disaster Recovery functions and tests as required. Knowledge and Attributes: - Effective communication across different cultures and social groups. - Strong planning skills considering changing circumstances. - Positive outlook and ability to work well under pressure. - Client-centric approach and commitment to exceeding expectations. - Proficiency in change management and excellent client service orientation. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent work experience. - Relevant certifications such as CCNP in Security, PCNSE, CCIE, CISSP, or Firewall Vendor related certifications. Required Experience: - Extensive experience in Managed Services for complex Security Infrastructure. - Proficiency in ticketing tools, preferably Service Now. - Experience in large Global Enterprise client outsourcing projects. - Vendor management experience and effective shift-left work management skills. - In-depth knowledge of IT industry standards and emerging technologies impacting IT operations. Workplace Type: Hybrid Working NTT DATA is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. Join us in pushing the boundaries of what is possible and making a real difference for our clients and society.,
Posted 3 weeks ago
5.0 - 10.0 years
15 - 20 Lacs
Hyderabad
Work from Office
We're Hiring: Subject Matter Expert Security (Checkpoint & Fortinet) Location: Hyderabad, India Designation: Subject Matter Expert Security (L3) Experience: 5+ Years (Implementation & Support) Join SHILOCUZ as a Security SME and be at the forefront of next-generation firewall deployments and enterprise security architecture. Were looking for professionals with deep hands-on expertise in Checkpoint and Fortinet (FortiGate) to secure, optimize, and scale mission-critical environments. Key Responsibilities & Technical Skills: Design, deploy, and manage Checkpoint and Fortinet firewalls and security appliances (e.g., FortiManager , FortiAnalyzer ). Extensive hands-on experience in NGFW deployments (FW, IPS, IDS, Remote Access VPN). Strong architecture-level understanding of various deployment modes and real-world use cases. Integrate firewalls with Active Directory, DUO, Azure AD, Okta for MFA and identity-based policies. Deep knowledge of Fortinet hardware components: NP6 , CP9 , Security Processing Units (SPUs) . Configure and manage: Firewall Policies NAT IPSec/SSL VPNs Web Filtering, Application Control Explicit Proxy, Captive Portal, Antivirus, IPS Multicast, Routing (OSPF, BGP) Proficient in CLI-based troubleshooting, including debug commands and packet capture . Experience in implementing Fortinet SD-WAN . Working knowledge of Network Access Control (NAC) FortiNAC or Cisco ISE. Strong understanding of firewall high availability, failover , and multi-context environments . Familiarity with Site-to-Site VPN (IKEv1/v2), SSL VPN, DMVPN, GRE tunneling . Ability to analyze and respond to real-time security incidents and alerts . Collaborate with infrastructure and app teams to ensure policy compliance. Basic understanding of other security vendors: Palo Alto, Cisco ASA . Working knowledge of Port Security, STP, VTP, SNMP, Syslog . Soft Skills & Daily Tasks: Must be flexible for field support and travelling Strong analytical and troubleshooting skills Good written and verbal communication Daily firewall health checks, offense analysis, escalation handling Correlate suspicious events with broader application/network activity Educational & Certification Requirements: Education: Diploma / Bachelor's / Engineering in Computer Science, Electronics, or related field Experience: Minimum 5 years of experience in firewall implementation and designing roles Certifications (Must-Have): Fortinet FCP (Fortinet Certified Professional) or Checkpoint CCSM (Check Point Certified Security Master) Interested can reach us on gayathri.ramaraj@locuz.com along with the below mentioned details. Current CTC: Expected CTC: Notice Period:
Posted 1 month ago
3.0 - 7.0 years
10 - 15 Lacs
Pune, Mumbai (All Areas)
Work from Office
Job Opportunity: Network Security (L2) Pune / Mumbai Location: Pune / Mumbai Experience: 3+ Years (Cisco Security) Education: Diploma / Bachelors / Engineering in Computer Science or Electronics Certifications: Mandatory: CCNA Preferred: CCNP Security or equivalent hands-on experience Role Summary: We are looking for a skilled L2 Network Security Engineer with strong hands-on experience in Cisco security technologies. The ideal candidate will possess in-depth technical expertise, sound troubleshooting abilities, and the drive to work in a dynamic, security-focused environment. Technical Skills: Proficient in Cisco ASA , FTD , FMC Must have clear understanding on ASA packet flow Good understanding of Cisco NGFW licensing architecture Hands-on experience with Cisco Routers (ISR, ASR) Strong understanding of OSPF, iBGP, eBGP Deep knowledge of firewall configurations , failover scenarios , multi-context mode Expertise in VPN technologies: Site-to-Site VPN (IKEv1 & v2) , DMVPN , SSL VPN , GRE tunnels Exposure to Cisco ISE (NAC solutions) Working knowledge of Cisco WSA, ESA Hands-on experience on wireshark tool Familiar with Port Security , STP , VTP , SNMP , and Syslog Soft Skills: Strong analytical and logical reasoning abilities Effective communication skills for interaction with cross-functional teams Good documentation habits and attention to detail Other Responsibilities: Must be flexible for field support and travelling Perform daily operational tasks and checklists Analyze security events and escalate incidents as needed Correlate suspicious logs with other data center or application events If youre passionate about network security and meet the criteria, we’d love to hear from you on gayathri.ramaraj@locuz.com . Apply Now or tag someone who’d be a great fit!
Posted 1 month ago
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