521 Nabh Jobs - Page 3

Hanuman Care is looking for Patient Care Coordinator to join our dynamic team and embark on a rewarding career journey Communicating with patients and their families to provide information about their care plan, treatment options, and other related topicsCoordinating appointments and procedures with other members of the care team, such as physicians, nurses, and therapists Maintaining detailed records of patient interactions and care plans, including medication schedules, test results, and other important information Ensuring that patients are informed and involved in their care decisions, and that their preferences and values are respected Collaborating with other members of the care team to develop and implement care plans that meet the unique needs of each patientMonitoring patient progress and adjusting care plans as needed

The selected candidate will play a key role in steering the Institute through national and international accreditation processes, ensuring compliance with quality standards, and strengthening EDIIs position in national rankings. Key Responsibilities Lead and coordinate accreditation ranking processes (AACSB, NBA, NIRF or similar). Crafting SER for AACSB accreditation Develop, collate, and maintain institutional data, reports, and documentation for accreditation and ranking purposes. Work with faculty, leadership, and staff to implement quality assurance and continuous improvement initiatives. Track global developments in accreditation and rankings and align institutional practices accordingly. Ensure timely preparation of reports, self-assessment documents, and submissions to accrediting and ranking agencies. Facilitate visits by accreditation and ranking bodies, and coordinate with external stakeholders. Support Assurance of Learning (AOL) activities and related quality benchmarks. Qualifications Experience Postgraduate degree, preferably MBA /Equivalent. Essential: Prior experience of contributing to accreditation activities in an AACSB accredited institute, with familiarity in end-to-end processes. Minimum 5 years of relevant post-qualification experience in accreditation, quality assurance, or academic audits. Strong analytical, organizational, and project management skills. Excellent communication (written and verbal) and interpersonal skills. Proficiency in MS Office, Google Workspace, and data management tools. Understanding of Assurance of Learning frameworks and quality enhancement practices in higher education.

Patient Care: Assist in providing direct patient care under the supervision of registered nurses or other healthcare professionals. Help patients with activities of daily living, including bathing, grooming, dressing, and feeding. Monitor patients' vital signs and report any significant changes to the supervising nurse. Assist in administering medications and treatments as directed by healthcare professionals. Ensure patient safety and comfort by maintaining a clean and organized patient environment. Documentation and Record-Keeping: Accurately document and maintain patient records, including medical histories, vital signs, and treatment plans. Record any observed changes in patients' conditions and report them to the supervising nurse. Ensure that all documentation complies with legal and regulatory requirements. Collaboration and Communication: Collaborate with other healthcare professionals, such as doctors, nurses, and therapists, to provide comprehensive patient care. Communicate effectively with patients, their families, and colleagues to ensure proper understanding and coordination of care. Equipment and Supplies: Assist in managing and maintaining medical equipment and supplies in a safe and functional condition. Monitor inventory levels of medical supplies and report shortages to the appropriate personnel. Follow infection control protocols and maintain cleanliness and hygiene standards in patient care areas. Emergency Response: Assist in emergency situations by following established protocols and providing immediate support as needed. Participate in drills and training sessions to enhance emergency preparedness. Professional Development: Stay updated with nursing practices, procedures, and guidelines through continuing education and professional development activities. Maintain licensure and certifications required for the position. Seek opportunities to enhance skills and knowledge related to nursing care.

Minimum 2 to 5 years of work experience as a Nursing Superintendent or Deputy Nursing Superintendent in Multi-Speciality hospital. Strong leadership, communication, and organizational skills. Willing to relocate to Tiruppur. Core Role is continual improvement of patient satisfaction index, via systematic nursing care with proper standards like NABH / JCI Why join us? Work with leading multi-speciality hospital Opportunity to lead and inspire a dedicated nursing team. Competitive compensation & growth opportunities. Contact: 9965511118 / 9345091304 hr@revathimedicalcenter.com

To oversee, coordinate, and optimize the day-to-day operations related to patient care services across key functional areas such as OT, Eye OT, CSSD, Cath Lab, Dressing Room, Radiology, OPS, and Pathology. The role also entails supervision and performance monitoring of Patient Care Coordinators, ensuring seamless workflow, service efficiency, and a high standard of patient experience. Key Responsibilities: Ensure efficient functioning and coordination of daily operations in: OT & Eye OT CSSD Cath Lab Dressing Rooms Radiology and Imaging OPD Pathology and Laboratory Units Act as the operational point of contact between clinical departments and administration to resolve process-related issues affecting patient care delivery. Monitor workflow efficiency and address any bottlenecks that affect turnaround time, patient movement, or resource utilization. Ensure patient experience standards are maintained through timely services, courteous communication, and clean, safe environments. Coordinate with nursing, biomedical, housekeeping, and facility teams to ensure readiness and availability of resources and equipment. Ensure compliance with infection control, NABH standards, and other applicable healthcare regulations across managed departments. Generate and present regular reports on department performance, patient flow, issue logs, and service improvement plans. Identify and implement process improvements to enhance efficiency and service quality.

Role & responsibilities 1. Patient Registration & Admission Process 1. Ensure timely and accurate patient registration. 2. Supervise admission formalities and documentation. 3. Minimize patient wait time during registration. 4. Ensure all google sheets related to CGHS/BTC admission / discharge are maintained timely 2. Patient Experience & Service Quality 1. Provide high-quality service to patients and visitors. 2. Handle patient feedback, queries, and grievances effectively. 3. Train front desk staff in patient communication and service etiquette. 4. Google reviews and Patient Testimonials 3. Front Desk Operations Management 1. Oversee reception staff scheduling and performance. 2. Ensure round-the-clock coverage and efficiency at the front desk. 3. Maintain cleanliness, order, and professionalism in the front area. 4. Organizing evening meeting everyday with other departments. 5. Submission of all reports on time. 6. Pharmacy Management. 7. Adherence to all Office Memorandums of Front Office 4. Billing & Cash Handling Supervision 1. Oversee OPD/IPD billing procedures and coordination with accounts. 2. Ensure proper collection and accounting of payments at the desk. 3. Audit billing practices for compliance and accuracy. 5. Coordination with Internal Departments 1. Ensure seamless communication with medical, nursing, diagnostics, and support departments. 2. Facilitate timely patient movement and service delivery. 6. Compliance & Documentation 1. Ensure adherence to hospital policies, statutory norms, and accreditation standards (NABH, CGHS). 2. Maintain up-to-date patient records and front office documentation. 3. CGHS / AirIndia / Cashless Insurance / Other Cashless intimations on time 4. Insurance intimation and reimbursement process 7. Team Management & Development 1. Train, and evaluate front office staff. 2. Conduct regular team meetings and performance reviews. 8. Technology & System Use 1. Ensure effective use of Hospital Information System (Dhanvantari) at the front desk. 2. Identify and troubleshoot issues related to system use. 3. Timing update of all reports 9. Revenue Focus 1. Maximizing Room / bed Revenue 2. Upselling and Cross-selling 3. Patient Retention and Repeat Business 4. Minimizing Revenue Leakages 5. Front Desk Efficiency Impacting Revenue

Job Summary Diagnosing and treating patients illnesses and injuries. Creating and maintaining patient medical records. Prescribing medication and therapies. Ordering and interpreting diagnostic tests. Referring patients to specialists as needed. Developing and implementing treatment plans. Educating patients about their health conditions and treatment options. Working closely with patients and their families, as well as other healthcare professionals.

Key Responsibilities: Ensures safety and security of neonates by following safety measures. Neonate condition updates to be shared twice a day with parents; change in condition to be informed immediately; provide comfort and emotional strength to parents. Review the doctors notes and the drug chart on admission and implement action as required. Prepares nursing care plans and render professional bedside nursing care. Ensure all investigations are carried out as advised by the doctor, reports available on time for doctors perusal and further advice. Raise pharmacy indents, check on receipt, and stock in the bedside locker and medication trolley. Monitor neonates on incubator and ventilator and inform abnormal findings. Assists the doctors in the management of the asphyxiated neonate, including resuscitation and stabilization. Coordinate procurement of blood and blood products for transfusion. Any reactions must be reported to treating consultant, IC & NS immediately. Completes the preoperative checklist before sending the neonate to operation theatre. Knowledge on gestational age assessment, special problems of the premature, post-mature, small for gestational age, large for gestational age neonate. Aware of the APGAR scoring performed. Trained in NALS & NRP. Have thorough knowledge on I.V. fluid and drug calculation. Observe the neonate to ensure safe medication, no adverse reactions. Implement protocols of Infection control, hand washing, medications, narcotic policy, ICU, personal valuables, etc. To be aware of NABH & NE standards and implement the same. Ensure visitors follow Aseptic protocol when visiting NICU.

Job Title: Medical Superintendent (MS) Department: Hospital Operations Location: SPS Hospitals, Ludhiana Position Summary: The Medical Superintendent will be responsible for overseeing and managing all medical and clinical operations at SPS Hospitals. This includes ensuring high standards of patient care, compliance with healthcare regulations, coordination among medical departments, and implementation of clinical governance protocols. The MS acts as a vital link between hospital management and the medical staff, ensuring smooth operations and excellence in patient services. Key Responsibilities: 1. Clinical Governance & Quality Assurance: • Oversee all clinical operations to ensure patient safety and adherence to quality standards. • Implement evidence-based medical practices and ensure compliance with NABH/NABL or other accreditation standards. • Monitor infection control protocols and clinical outcomes. 2. Administrative Leadership: • Coordinate with Heads of Departments (HoDs) for efficient functioning of clinical departments. • Manage medical rosters, staffing levels, duty schedules, and leave planning. • Monitor the implementation of hospital policies related to clinical practice and ethics. 3. Regulatory Compliance: • Ensure all statutory and legal compliances are met, including licensing and documentation. • Liaise with government authorities during inspections and audits. 4. Staff Development & Training: • Facilitate CME (Continuing Medical Education) and training programs for doctors and nursing staff. • Mentor junior clinicians and support ongoing professional development. 5. Patient Services Oversight: • Supervise patient grievance redressal and clinical incident reporting. • Ensure a patient-centered approach in all medical processes and services. 6. Strategic Input: • Support hospital management in strategic planning for clinical services expansion. • Provide inputs on medical technology procurement, department upgrades, and service line development. Qualifications: • MBBS with MD/MS/MHA/MBA or equivalent postgraduate degree in Hospital Administration or Clinical Specialty. • Minimum 10-15 years of clinical experience with at least 5 years in a leadership or administrative role in a tertiary care hospital. • In-depth knowledge of hospital operations, accreditation processes, and healthcare laws. Key Skills: • Leadership & Team Management • Strategic Planning • Clinical Governance • Crisis & Conflict Management • Strong Communication & Interpersonal Skills • Patient-Centric Mindset • Knowledge of Hospital Information Systems (HIS)

Key Responsibilities: Assist the Nursing Superintendent in supervising all nursing services. Coordinate and manage daily nursing activities across departments. Monitor patient care delivery to ensure quality, safety, and compassion. Supervise ward in-charges and staff nurses. Prepare and manage duty rosters and staff deployment. Conduct regular rounds to assess nursing care and discipline. Ensure compliance with clinical and safety protocols. Handle patient complaints related to nursing services and resolve issues promptly. Participate in recruitment, training, and evaluation of nursing personnel. Support in policy implementation and quality improvement programs. Maintain accurate documentation and reports related to nursing services. Liaise with other departments for coordinated healthcare delivery. Contact Person- Silpa Das Contact No- 9386254613 Email- hr@fordhospital.org

Key Responsibilities: Supervise and coordinate the nursing department. Plan, organize, and manage nursing operations and patient care programs. Ensure compliance with healthcare regulations and hospital policies. Implement nursing protocols and best practices. Train, mentor, and evaluate nursing staff. Maintain high standards of hygiene, patient safety, and infection control. Collaborate with medical teams for seamless patient care. Prepare duty rosters and manage staff schedules. Conduct regular audits and quality checks. Handle grievances and disciplinary actions among the nursing staff. Manage resources and ensure adequate supply of medical materials and equipment. Participate in hospital administration meetings and contribute to strategic planning. Contact Person- Silpa Das Contact No- 9386254613 Email- hr@fordhospital.org

HVAC System Design & Drafting (commercial buildings: offices, hospitals, hotels) AutoCAD, MS Office, Duct Sizer, Pipe Sizer HVAC ducting/piping schematic drawings Chilled water system design Site Survey & Shop Drawing Preparation BOQ & Tender Study Required Candidate profile Must be Diploma/BTech in Mechanical SAP & Heat Load Calculation (added adv.) MEP service coordination in Revit MEP Industry Standards (ASHRAE/ISHRAE, SMACNA, NABH, NBC) Interested call @ 9315051452 Perks and benefits PF

Job Responsibilities: 1. Develop and implement infection control policies: Create and enforce policies to prevent and control infections. 2. Surveillance and monitoring: Conduct surveillance and monitoring of hospital-acquired infections. 3. Outbreak investigation and management: Investigate and manage outbreaks of infectious diseases. 4. Education and training: Provide education and training to healthcare staff on infection control practices. 5. Data analysis and reporting: Analyze data and prepare reports on infection control activities. 6. Policy development and review: Develop and review policies related to infection control. 7. Education and training: Provide education and training to healthcare staff on infection control practices, policies, and procedures. 8. Collaboration with teams: Work with multidisciplinary teams, including healthcare staff, administrators, and laboratory personnel, to ensure infection control practices are integrated into patient care. 9. Data analysis and reporting: Analyze data on infections, track trends, and prepare reports on infection control activities. 10. Policy compliance: Ensure compliance with infection control policies, procedures, and regulatory requirements. 11. Patient safety: Promote patient safety by preventing and controlling infections. Infection Control Nurses play a critical role in preventing and controlling infections in hospitals, ensuring patient safety, and promoting quality care. *The incumbent should have ICN certificate and GNM, B.sc Nursing, P.BSC, M.SC Nursing is mandatory. Contact Person- Silpa Das Phone No- 9386254613 Email- hr@fordhospital.org

We are looking for a highly skilled and dedicated Nurse to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate will have a strong background in nursing care and be able to provide high-quality patient care. Roles and Responsibility Provide comprehensive nursing care to patients, including assessing, planning, implementing, and evaluating individualized care plans. Administer medications, perform medical procedures, and maintain accurate records of patient information and treatment plans. Collaborate with interdisciplinary teams to develop and implement effective care strategies that meet patient needs. Monitor patient vital signs, administer medications, and report any changes or concerns to the healthcare team. Maintain a clean and safe environment, adhering to infection control policies and promoting patient safety. Educate patients and their families on healthy habits, disease prevention, and management of chronic conditions. Job Requirements Minimum 2 years of experience in nursing care, preferably in a hospital or clinical setting. Strong knowledge of nursing principles, practices, and protocols. Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Strong attention to detail, with accuracy and precision in maintaining patient records and reports. Commitment to ongoing learning and professional development, staying current with best practices in nursing care.

About 2070 Health - W Health has set up India s first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now , Nivaan Care , Reveal Healthtech and BabyMD . About the Company - Everhope Oncology Everhope Oncology is on a mission to transform cancer care by making high-quality treatment more accessible, patient-friendly, and closer to home . Backed by Narayana Health , one of Indias leading hospital systems, W Health Ventures , a healthcare venture capital firm, and 2070 Health , a healthcare-focused venture studio, Everhope has secured $10 million in seed funding to establish a nationwide network of medical and surgical oncology facilities . Starting in Delhi and Mumbai , Everhope plans to expand to 10 cities over the next three years , bringing expert-led early diagnosis, daycare chemotherapy, and surgical oncology to locations where patients need them most. India faces a growing cancer burden, with over 150 million people expected to be diagnosed in their lifetime . Everhope is tackling this challenge head-on by creating smaller, strategically located centers that eliminate the logistical and emotional barriers to care . If youre passionate about shaping the future of oncology and want to be part of a high-impact, patient-first organization , join us in building a new era of cancer treatment one that prioritizes convenience, empathy, and innovation . Read more: ET | Business Standard | The Hindu We are hiring for a Pharmacist with a strong background in chemotherapy drug procurement, checking, and mixing. The ideal candidate will play a vital role in ensuring safe and effective medication use for oncology patients, contributing to personalized treatment plans, and enhancing overall patient care in a collaborative clinical setting Responsibilities - 1. Chemotherapy, Targeted Therapy, and Immunotherapy Preparation and Compounding: Responsible for accurately mixing and compounding chemotherapy, targeted therapy, and immunotherapy drugs, ensuring precise dosing and adherence to safety protocols. Follow strict sterility and handling guidelines for hazardous drugs, ensuring optimal patient safety and regulatory compliance. 2. Pharmacokinetics Analysis & Drug-Interaction Assessment: Review patient medical histories to adjust drug dosages, ensuring efficacy while minimizing side effects. Assess potential drug interactions, especially with complex cancer regimens, to ensure safe and effective treatment. 3. Patient Counselling and Education: Provide comprehensive counselling on chemotherapy and other oncology drugs, educating patients on proper use, managing side effects, and fostering adherence to treatment regimens. Offer emotional support to patients and families coping with cancer treatment challenges. 4. Medication Safety and Clinical Protocols: Ensure the accuracy of chemotherapy administration by closely monitoring treatment and minimizing errors. Collaborate in the development and implementation of clinical protocols, ensuring they align with best practices and regulatory standards for optimal oncology care. Report medication errors and adverse drug reactions, conducting Root Cause Analysis (RCA) and implementing Corrective and Preventive Actions (CAPA) to prevent recurrence. 5. Pain Management and Palliative Care: Collaborate with oncologists to manage pain and other symptoms in cancer patients, optimizing therapy to improve quality of life. Support palliative care initiatives, addressing patient comfort through appropriate pharmacological interventions. 6. Immunotherapy and Targeted Therapy Management & EHR: Stay up-to-date with advancements in targeted therapies and immunotherapies, integrating these treatments into patient care plans. Utilize Electronic Health Records (EHR) to track treatments and ensure accurate documentation, coordinating care effectively with the healthcare team. 7. Clinical Trial Support: Provide key support for oncology clinical trials, ensuring the correct preparation and administration of investigational drugs. Adhere to trial protocols, monitor patient responses, and maintain accurate records for regulatory compliance. 8. Research and Evidence-Based Practices: Engage in research activities to evaluate new therapies and treatment regimens. Integrate the latest evidence into clinical practice, ensuring that patient care is continually improved and aligned with current research. 9. Collaboration and Team Training: Work closely with oncologists, nurses, and other healthcare professionals to ensure patients receive appropriate and safe treatments. Collaborate on treatment plans, patient monitoring, and adjustments to therapy as needed, ensuring a comprehensive and coordinated approach to patient care. Provide monthly training to nursing staff and Resident Medical Officers (RMOs) on drug safety, medication management, and adherence to NABH guidelines to ensure consistent and high-quality care across the team. 10. Escalation Management: Actively manage and resolve any medication-related issues or adverse events that arise, ensuring that appropriate steps are taken to resolve the issue promptly. Collaborate with the clinical team to escalate issues appropriately, ensuring the safety and well-being of patients. 1. Bachelor of Pharmacy (B.Pharm) or Master of Pharmacy (M.Pharm) or Doctor of Pharmacy (Pharm.D) from a recognized institution. 2. Active pharmacy license. 3. Minimum of 5 years of experience as a pharmacist.

Key Responsibilities 1 Strategic HR Management Directing HR activities to meet business goals. Guide and mentor Unit HR team to enhance performance. Suggest strategies for smooth functioning of HRD across units Implementing HR Policies, Processes, Guidelines, Systems etc for the group. Initiating HR Best practices which are suitable for organization Creating a Culture of Performance, Accountability and Ownership. Tracking of HR Budget and optimizing Cost of Manpower 2 Talent Acquisition and Management Monitoring Human Resource requirement at unit and ensuring timely closure of positions. Assessment of suitability of candidates Drive Campus recruitment programs if required. Talent retention strategies. 3 HR Operations Discipline Management with transparent systems within unit. Intervene and resolve Unit level HR Issues. Grievance handling. NABH Compliances pertaining to HRD HR Audits of units and resolution of NCs Controlling overtime payments at the unit Controlling attrition in unit. 4 Training & Development Monitoring various Training Activities at units as per plan Giving strategic input to improve quality of training conducted 5 PMS & Payroll Processing and rolling out of annual PMS for all staff members Identifying and grooming potential candidates for higher responsibilities. Providing payroll supervision guidance 6 Legal & Compliances Compliance management under Labour Laws Ensure Maintenance of records and forms as per laws Liaisoning with Govt authorities/departments on need basis Drive Effective Employee Engagement and Connect Plans. Rolling out plans and strategies to engage various categories of staff.

Responsibilities: * Ensure NABH accreditation through quality audits * Implement SOPs for medical operations * Oversee hospital ops, healthcare compliance * Manage quality & operational excellence

We are urgently looking Quality Manager /Head for 00 badded hospital in Bilaspur Chattisgarh Required Candidate profile Must have NABH knowledge

Ensuring smooth functioning of the IPD areas with maintaining all the TATs as mentioned in the processes. Ensuring that patients and attendants are aware of the medical status as well as the bill status of the patients. Responsible for the correctness of the patient medical records and discharge summaries. Ensuring smooth functioning of the ICUs with maintaining all the TATs as mentioned in the processes. Following up with nursing in charges of any problems regarding Pharmacy / Diagnostics / other services. Resolve any issues of patients regarding their bills. Ensuring that patients and attendants are aware of the medical status as well as the bill status of the patients. To ensure regular departmental training To create customer centric approach in the organization through various practices, awareness and training programs. To ensure smooth operations of records department. To comply with all the rules and regulations of the state with respect to the medical records-PNDT reports/MTP reports/infectious diseases reports/birth & death intimation etc.

Develop,implement,periodically review the hospital’s Infection Control Policy Monitor compliance with infection prevention protocols Lead the Infection Control Committee (ICC)meetings Investigate,manage infection outbreaks;coordinate with departments

You will be responsible for working as a hospital quality coordinator/manager, ensuring compliance with NABH and NABL standards. Your role will involve coordinating with various managerial and clinical departments to maintain quality accreditation. Additionally, you will be required to present periodic Key Performance Indicators (KPI) to top management. This is a full-time position with day shift hours and weekend availability. To be considered for this role, you should possess a Master's degree in Healthcare Administration or equivalent (MHA preferred). You should have at least 2 years of experience in healthcare management and 1 year of experience as a Hospital Quality Coordinator. An MBA in Healthcare Administration is preferred. The work location for this position is in person. Benefits include Provident Fund. If you meet the qualifications and are interested in this opportunity, we invite you to apply.,

Oversee the nursing department, ensuring efficient operations and high-quality patient care. Implement hospital policies & rules Staff Management Quality Assurance Patient Care Coordination Policy and Procedure Development Quality Improvement

Job Title: Corporate Trainer Location: Chennai Salary: 60,000 _ 1,00,000 per month Experience: 8 _20 years Industry : Hotels& Restaurants Should possess a natural ease in dealing with people, an ability to present themselves with confidence, speak before a large audience with conviction, spontaneity to respond to difficult situations with ease. Should have good communication and presentation skills Develop programs and curriculum for the employee of the organization for orientation and in-job training Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed Collaborate with the companys management to identify training needs and schedule appropriate training sessions for employees Develop systems to monitor and ensure employees are performing their responsibilities according to the training Ensure the compliance of the companys employees to cooperate with standards and procedures during training sessions Provide support and mentoring for new employees while conducting an evaluation and identifying sections where improvements are needed

1. Develop and implement organizational policies and procedures for the medical unit. 2. Government policies (PNDT, Transplant Act, Narcotics and Drugs compliance, Radiology license, medical certificates, etc) to be strictly adhered to & to keep the hospital ready at all the time for government and internal audits and inspections. 3. To coordinate (with respective group heads) and supervise Quality, Hospital infection control, nurses, clinical pharmacist, and strictly follow and implement NABH standards/policies. 4. Maintain communication between governing bodies, medical staff and department heads by attending departmental meetings, and coordinating interdepartmental functioning. 5. Monitor the functioning of radiology services, diagnostic services, facilities and staff to ensure the effective use of resources and assess the need for additional staff, equipment and services. 6. Responsible for conducting clinical audits as per NABH/internal committee recommendation. 7. Overseeing and monitoring RCA & CAPA on all the audit findings and reporting the findings to the CMO & and the respective cluster head promptly. 8. Attend to Medical staff feedback and grievances. Counseling of nursing staff, para medical staff with the help of NS and HR. 9. To ensure all the clinical operations adhere to relevant health laws with regards to medical compliances and to assure the prevention of Medico legal issues. 10. Ensure the radiation safety compliance in all the applicable areas in coordination with the Radiation safety officer. 11. To scrutinize all the documents including donor and recipient identification and all the relevant legal documentation required for transplant cases. 12. To make daily rounds and to see the completeness of clinical records including patient consent forms, assessment forms, Drug charts, Doctors & Nurses progress notes. 13. Ensure that consent forms are taken for all the clinical procedures. 14. To supervise the lab in coordination with Lab Director/Head and to assure that the lab reports are error free, Critical values are being reported to Wards/ICUs and the defined TATs are being strictly followed. 15. Ensure seamless functioning of Operation theatre (OT) including utilization of OT, Scheduling of OT ( in coordination with OT manager) & identification of patient in OT ( Right patient , Right site and Right procedure ) 16. Meetings with Nursing Staff and other para-medical staff to discuss measures for improvement of patient care and other related matters. 17. Ensure the culture of patient safety in all patient care areas which includes deliverance of safe clinical practices, identification of patient & avoidance of medication errors. 18. Supervise the attendance of consultants/visiting consultants, DMOs, Lab Staff, Dieticians, ER, lab and OT technicians, Ambulance, nursing staff etc. 19. Heading the medical records department and make sure that all the records are properly archived as per hospital policy, closed audits of case sheets are being done by MRD team, ICD coding is being followed and any record should not be given to patient/attendant/consultant/legal authorities without the permission of Medical Head. 20. Attending to medico-legal cases as pertaining to your unit, in coordination with the Group Legal advisor, CMO and Cluster Head. 21. To supervise DMOs Appointment, postings, compliance to their JDs, trainings, Doctors Handover notes etc. 22. Ensuring the safe practices of blood transfusion in all patient care areas, that blood products given are safe to the right patient, right blood group and the right blood product. 23. To oversee the quality department and ensure that all the statutory licenses of the unit are valid. 24. Ensure that the patient counseling is happening in all the areas & also ensure that all the Audio Video recordings are being archived and can be accessible whenever they are required with the support of IT team. 25. Ensure that the academic calendar is in place and academics are happening on regular basis. 26. Ensure that the consultant rosters are in place and make sure that the consultants are being interacted on daily basis. 27. To make daily rounds to patient care areas and make sure that all the required emergency support like Crash carts , Defibrillator are in place. 28. To keep a track of complex/rare cases happening in the unit and inform to CMO & Public relations team. 29. If any clinical trials are being performed at the unit, ensure the record compliance with the Ethics committee. 30. Ensure regular clinical updates to referral doctors and also to any concerned authorities.

Role & responsibilities Job Responsibilities: Promoting quality achievement and performance improvement throughout the organization. Coordinates, through organizational leaders, educational activities regarding standards, systems and other quality improvement methodologies. Develop, implement, communicate and maintain a quality plan to bring the organization Quality Systems and Policies into compliance with quality system requirements. Provides facilitation on process improvement, quality improvement, kaizen and other statistical techniques, and focused training to the management and employees of all network hospitals. Provides focused surveys, process monitoring, etc, to assess the state of readiness for surveys, and to focus upon continual improvement. Manage the customer satisfaction survey, consultant survey, internal audits and track recommendations for corrections of identified deficiencies. Work in collaboration with Hospital GMs, Managers responsible for quality system and accreditation at individual hospitals on Quality and Accreditation activities, focus efforts and provide consistency. Setting up and maintaining controls and documentation procedures. Provides on-site consultation to individual entities to assure that data is being used in quality improvement and risk management initiatives. Provides comparative data for the company, and a resource for benchmarks and best practices. Monitoring performance by gathering relevant data and producing statistical reports. Organize and manage quality assurance function in close co-operation with the Departmental Coordinators. Identifying relevant quality-related training needs and delivering training. Collating and analyzing performance data and charts against defined parameters. Manage and maintain the organizations quality inspection Reports Preferred candidate profile MHA or MBA (Hospital Management) with 5 + years of experiece