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Assistant Manager - International Transmission, Voice n Mobile Tata Communications

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: You will be responsible for resolving customer issues related to all services and solutions delivered in the IT & IoT domain. Acting as a conduit between customers and other teams, such as engineering and architecture, will be a key aspect of your role for issue resolution. Your operational duties will directly impact day-to-day operations. Key Responsibilities: - Provide technical administration and troubleshooting to ensure efficient functionality of the solutions. - Perform incident validation, incident analysis, and make solution recommendations. - Maintain Standard Operating Procedures and Working Instructions. - Offer managed service support (3rd line support) for all MV...

Posted 1 month ago

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