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Sr. Manager - Entr. Customer Success Adobe

5.0 - 15.0 years

0 Lacs

karnataka

On-site

As a People Manager at Adobe, you will be leading the Enterprise customer success team to ensure the success of Global Enterprise SaaS customers. You will work closely with clients to understand their business and technical needs, connecting them with the right resources to drive adoption of Adobe solutions and services. Reporting to the Global Head of Customer Success, you will be responsible for activities such as on-boarding, services, adoption, and retention. - Define and optimize the customer lifecycle, map the customer journey, and develop standardized interventions for each point in the journey. - Increase customer lifetime value through advocacy and reference-ability, serving as a cu...

Posted 2 months ago

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