1.0 - 2.0 years

2 - 3 Lacs

chennai, bengaluru, mumbai (all areas)

Work from Office

Role & responsibilities We are looking to hire a team player at Doto Health. You will get to be a part of a fast-growing start-up, and have the opportunity to play a critical role both in-house & the field. The associate will work closely with the operations manager and make the sure smooth working of all the products/Devices. The responsibilities will include, but not be limited to: Attend all the customer support calls from customers & in a timely response to them to resolve the issues Provide training to customers. Cross-selling for Annual Maintenance (AMC) & components to existing customers Interact with current key customers to understand product performance & provide observations, and suggestions to the team. Gather product requirements & submit them to software development. Travel at client site for deployment & support whenever required. Identify product gaps independently and document the same Preferred candidate profile Team Work: Work with Intra teams (ie. Operations, Sales & Software) in the organization Flexible with managing time for calls and interactions with reporting managers and timely submission of deliverables. Proficiency in hardware electronics understanding, MS Excel, Word, and PowerPoint 2010, Self-motivated, and able to balance responsibilities on multiple tasks. The candidate should have an eye for detail, identify gaps, and give feedback Driven individuals who possess the ability to learn new skills and be patient while learning. Willingness and ability to work in a fast-changing environment and adapt to challenges in day-to-day work life.

Posted 11 hours ago

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