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0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Title: OCC (Oracle Cloud Commerce) Grade: P2/P3 Location: Pan India Notice Period: 0 - 30 days/Serving notice Period Experience Relevant years of relevant experience working inOracle Cloud Commerce Should have worked in at least 1 full life cycle OCC implementations with both B2B and B2C commerce knowledge Should have worked in multisite and multilingual OCC implementations Experience of having a client facing role Good exposure in handling integrations and data conversion activities Experience in solution design and drafting functional specs and driving the solution Application configuration test case preparation and execution Primary Responsibilities And Accountabilities Solutions to support our Oracle Commerce Cloud OCC analysis and design methodologies to perform full life cycle development for Client applications ranging in Responsibilities Provides technical support to Oracle Commerce Cloud OCC platform and its integrations Performs design development testing code review and postproduction support activities for applications based upon the specific needs of theprojects Supports technical design development and implementation of enhancements and integrations of Oracle Commerce Cloud platform Designs and develops storefront mapping catalogs and widgets for OCC Creates integrations using module related APIs web services tofrom OCC Collaborates with team to provide technical solutions to support longterm technology strategy Performstechnical analysis for the requirements and understand the technical documentation of the desired system changes Reviews and develops application customizations extensions and modifications of existing systems to maintain interdependency of the functionality Tracks troubleshoots and repairs the OCC and integration issues Provides production support enhancements and ongoing maintenance for custom programs Coordinates work efforts with Client s data base application team for changes and system issues Proactively work through service requests with Oracle support as needed Required Skills Oracle Commerce Cloud experience in development system system configuration testing and documentation of Commerce solutions for both web and mobile Experience in React Angular jQuery nodejs HTML CSS AJAX HTML5 CSS3 is must Experience in Both Classic and OSF implementations Experience with system to system integrations and interfacing with Oracle EBS and Integration Platforms BOOMI oracle OIC Experiencewith Web services such as SOAPRESTXMLJSON Experience inOracle database 12c or higher with SQL Assist business user during CRPsSITsUATs Prepare test scripts and test cases Conduct trainings Prepare quality deliverables Competencies Skills Strong communication skills and ability to translate requirements into design documents Strong customer handling skills and ability to lead mentor teammembers Able to work under pressure and meet deadlines Excellent organizational and time management skills strong analytical and problemsolving skill Ability to acquire absorb and apply complex business knowledge to problems quickly Ability to work as part of a team Ability to follow well defined release management processes Ability to multitask and still stay focused on release priorities Must have valid passport Skills Mandatory Skills: CX - Oracle Commerce Cloud, OSF Good to Have Skills: CX - Oracle CRM Business Analysis, CX - Oracle Subscription Cloud, Oracle CPQ cloud This job is provided by Shine.com
Posted 1 month ago
15.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description The Presales and Solution Architect is responsible for shaping the overall technical solution for all new opportunities. owns the end-to-end presales across industry verticals in the Application Development & Maintenance (ADM), Managed Service Desk for Technology Service pursuits as a part of global dealsYou will be the technical and solution lead during presales from Technology Services team, working closely with clients to understand their IT applications service requirements, identify pain points, and design solutions. This includes facets from architecture, approach, sizing, integration of platforms and related deployment. Responsibilities As an Individual contributor (IC) should Architect custom Application Development Maintenance (ADM), Managed Service Desk (MSD) solutions aligned to client IT landscapes. Lead RFP/RFI responses, including estimations, costs inputs for pricing, SOWs, and transition plans for large-scale outsourcing deals. Design technical solutions in application development, modernization, maintenance, and support Deliver compelling technical presentations and demos to C-level executives, with details of the solution, value propositions and delivery aspects. Develop Managed Service Desk solutions (ITIL processes, tools like ServiceNow, Remedy , JIRA tickets for applicable multilingual L1, L2 support). Knowledge of frameworks/methodologies such as Agile, DevOps, ITSM is required Define governance models, KPIs, SLA’s for ADM/Service Desk operations. Build differentiated service offerings based on prospect relevant or evolving tech stacks (e.g., cloud-native apps, SaaS platforms, cybersecurity integration) based on evolving technology Collaborate with partners (AWS/Azure, third party SaaS vendors) to create co-engineered solutions. Hands on in estimation, preparation of pricing models, draft contractual clauses (SLA/OLA), and development of business case/ROI Qualifications Bachelor’s/master’s in computer science, IT, or Engineering.o 15+ years in presales/solution architecture, with ADM, Managed Services, and Service Desk expertise.o Strong understanding of cloud environment (AWS/Azure), DevOps tools, and ITSM frameworks.o Certifications: AWS/Azure Architect, ITIL, TOGAF, PMP will be preferred.o Knowledge of frameworks/methodologies such as Agile, DevOps, ITSM is requiredo Proficiency in microservices, CI/CD, and AIOps for Managed Services will be a value addo Good communication (verbal and written) and analytical skills are a must, enabling effective interactions with both technical and business stakeholders up to the C-suite levelo Should be capable to deliver in a global multi cultural matrix environment
Posted 1 month ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job description 💼 We're Hiring: Senior Sitecore Developer Ready to architect digital experiences that leave a mark? Join our team as a Senior Sitecore Developer and help us build cutting-edge solutions with the latest Sitecore technology. 🌟 What You'll Do: Design and architect Sitecore solutions using headless architecture Develop scalable Sitecore-based web solutions in agile teams Integrate third-party services with Sitecore/.NET applications Shape robust .NET web application architectures Build RESTful services and optimize integrations with platforms like Dynamics CRM, social media, and identity providers Work on Sitecore 10.x implementations with multilingual capabilities Optimize search using Sitecore or third-party tools Leverage analytics platforms for deep insights beyond native Sitecore analytics Stay ahead of the curve with the latest Sitecore features and migration strategies Apply strong MVC 5 and modular framework skills (Helix, SXA) Craft responsive, user-friendly interfaces with HTML, CSS, JavaScript, and Bootstrap 🧠 You Bring: Sitecore 10 Developer Certification (mandatory) Hands-on experience in DevOps tools (Jenkins, Octopus, TDS, Unicorn) Knowledge of Azure PaaS and Sitecore cloud deployments Clear communication and the ability to collaborate across teams Sitecore personalization expertise Bonus: Experience developing and integrating React applications 🚀 Why Join Us? You'll be part of a vibrant team that thrives on innovation, collaboration, and delivering high-impact digital solutions. If you’re passionate about Sitecore and eager to build something exceptional, we’d love to hear from you. 📬 Apply today or tag someone who’d be a great fit!
Posted 1 month ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description: We are seeking a results-driven AI with Python Team Lead on immediate basis who can guide a team of AI engineers and independently manage AI/ML projects particularly in adverse media analysis, risk intelligence, and data-driven compliance solutions . The ideal candidate will have a solid foundation in Python-based AI/ML development and hands-on experience working with unstructured data sources for screening, classification, and risk identification. Candidates who can join immediately will be preferred. Responsibilities Lead a team of AI/ML engineers focused on building intelligent systems, particularly for Adverse Media detection and analysis . Develop and deploy scalable AI/ML models using Python to analyze structured and unstructured media sources. Build and optimize NLP pipelines for entity extraction, sentiment analysis, and news classification. Architect and implement solutions that classify and score entities (individuals or companies) based on risk. Translate compliance and regulatory requirements into AI-powered systems. Independently handle project lifecycles from scoping and design to delivery and optimization. Mentor junior team members and enforce best practices in AI development. Conduct regular performance reviews, knowledge sharing, and skill development sessions within the team. Collaborate with cross-functional teams including Data Associates, and QA. Document AI systems, model decisions, and ensure auditability of outputs. Qualifications and Required Skills Bachelor’s or Master’s in Computer Science with AI Specialization. 4 years of hands-on experience in Python-based AI/ML development. Strong experience in Adverse Media , KYC, AML, or regulatory intelligence. Proficiency in NLP, text classification, named entity recognition (NER), topic modeling, and sentiment analysis. Strong command of Python libraries like SpaCy, Transformers (Hugging Face), Scikit-learn, Pandas, NumPy , etc. Experience handling multilingual media sources and identifying fake, biased, or non-reputable sources. Familiarity with risk scoring methodologies, sanctions screening, or negative news processing. Preferred Skills: Experience working with third-party adverse media feeds or OSINT platforms. Exposure to ML pipelines (MLflow, Airflow) and MLOps practices. Familiarity with graph databases and link analysis for network detection (e.g., Neo4j, NetworkX). Experience in working with Tor network data, onion sources, or dark web crawlers.
Posted 1 month ago
5.0 years
0 Lacs
India
On-site
Job description We are seeking an experienced Backend Drupal Developer to build and maintain a scalable and secure headless Drupal backend. The ideal candidate will be responsible for exposing content via APIs to integrate with a modern frontend framework and work collaboratively with the frontend team in an agile environment. Mandatory Requirements: 5+ years of backend development experience with modern frameworks. Proven expertise in Drupal 9/10 with a focus on headless/decoupled architectures. Strong experience in exposing content via GraphQL, REST, or JSON:API. Ability to create and manage content types, view modes, fields, paragraphs, and taxonomies. Experience developing custom Drupal modules and plugins. Skilled in integrating and configuring Elasticsearch for content search. Experience supporting component-driven development with frontend teams. Familiarity with implementing multilingual, SEO-friendly, and accessibility-compliant content structures. Proficiency in applying caching, performance tuning, and security best practices on API endpoints and backend systems. Comfortable participating in agile ceremonies including sprint planning, demos, and retrospectives. Experience conducting peer code reviews and adhering to coding/documentation standards. Excellent verbal and written communication skills. Self-starter with a high level of motivation and organization. ROLES AND RESPONSIBILITIES: Develop and maintain a headless Drupal 9/10 backend for frontend integration. Expose content structures via GraphQL, REST, or JSON:API for frontend consumption. Design and manage content types, fields, taxonomies, paragraphs, and view modes. Create custom modules and extend core Drupal functionalities as per project needs. Configure and optimize Elasticsearch for fast, scalable content search experiences. Collaborate with frontend developers to support seamless data flow and component-driven development. Implement SEO-friendly, accessible, and multilingual content configurations. Apply backend performance tuning, API caching, and security best practices. Participate in agile ceremonies and contribute to sprint deliverables. Perform peer code reviews and ensure high-quality documentation and code standards.
Posted 1 month ago
0.0 - 2.0 years
0 - 0 Lacs
B B D Bagh, Kolkata, West Bengal
On-site
Job Location : Kolkata Position : Facility manager Experience : min 1.5 years Qualifications : Graduate Industry : Coworking Space Joining : As soon as possible Note : 2nd and 4th saturdays are off Role Summary: We are seeking a Facility Manager to oversee our full commercial building and three coworking hubs in Kolkata. This role involves ensuring seamless daily operations, overseeing maintenance and vendor management, managing budgets, optimizing space, and upholding a high standard of safety and hospitality across our facilities. Key Responsibilities: Facility Operations & Maintenance Oversee day-to-day operations of the entire building and coworking facilities Coordinate preventive and corrective maintenance schedules Implement and maintain safety and compliance protocols across sites Manage contracts and relationships with vendors including housekeeping, security, and maintenance Space Planning & Asset Management Optimize space utilization based on occupancy trends and member requirements Oversee upkeep of appliances, office furniture, and building infrastructure Maintain inventory of critical assets and supplies Budgeting & Resource Planning Prepare and manage annual facilities budget Track operational costs and identify opportunities for cost reduction● Evaluate vendor quotations and negotiate rates Member & Guest Experience Address and resolve all facility-related member issues promptly Oversee front desk and mailroom operations Ensure spaces are consistently welcoming, clean, and member-ready Team Management & SOP Implementation Supervise facility management support staff and outsourced personnel Conduct regular training on safety, emergency response, and operational SOPs ✅ Must-Have Qualifications: 1–2 years of experience in facility management, preferably in coworking , hospitality , or commercial real estate Decent communication skills in English (verbal and written) Proven experience in vendor sourcing , budgeting , and maintenance oversight Working knowledge of compliance, fire safety, and building regulations Tech-savvy with familiarity in facility management tools or systems Ability to independently manage multiple locations and priorities ✨ Preferred Skills & Experience: ● Experience managing interior civil work and BOQ (Bill of Quantities) Working knowledge of electricals, plumbing, HVAC, and surveillance systems A vetted network of vendors and contractors in Kolkata Multilingual communication skills (especially Hindi and Bengali ) Prior experience working in Grade-A buildings , boutique offices, or premium coworking hubs Job Type: Full-time Pay: ₹19,000.00 - ₹24,000.00 per month Benefits: Health insurance Schedule: Morning shift Ability to commute/relocate: B B D Bagh, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Notice Period Current Salary Do you have facility management experience preferably in coworking, hospitality, or commercial real estate ? Education: Bachelor's (Preferred) Experience: Space Planning & Asset Management: 2 years (Preferred) managing interior civil work and BOQ (Bill of Quantities): 2 years (Preferred) electricals, plumbing, HVAC, and surveillance systems: 2 years (Preferred) Facility Manager: 2 years (Preferred) Coworking space industry: 2 years (Preferred) Hospitality management: 2 years (Preferred) commercial real estate Management: 2 years (Preferred) Language: English (Preferred) Location: B B D Bagh, Kolkata, West Bengal (Preferred) Work Location: In person
Posted 1 month ago
10.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Head of Languages Location : Bengaluru (Full-time, with travel across school locations) Organization : One of India’s largest CBSE school networks with 100+ campuses nationwide ✨ If you believe language is the heart of learning — and mastering it opens up the world — this is your moment. We are seeking a multilingual academic leader to head the Languages vertical across 100+ CBSE schools , overseeing how languages are taught, experienced, and loved by thousands of students. This is a central leadership role that will give you the rare opportunity to lead language learning across 8 languages taught across our schools. Your work will directly shape how students build fluency, expression, and cultural depth in a rapidly changing world. You’ll bring depth in English, a local language, and at least one additional language — enough to mentor teachers, strengthen curriculum, and build immersive language journeys across regions. 💼 What You’ll Do Lead curriculum design and academic excellence across 8 languages taught in Grades 1–10 Standardize teaching practices, assessment formats, and classroom strategies across regions Mentor and upskill language teachers and academic coordinators across all supported languages Build systems to track language proficiency, learning outcomes, and teaching quality Partner with school heads and training teams to ensure high engagement and consistent delivery Conduct academic audits, observe classes, and create intervention plans when needed 🧩 What We’re Looking For Strong academic grounding in English and at least two other languages Prior experience as a Language Coordinator / HOD / Academic Head / Principal Minimum 10+ years in K–12 education , including 3–5 years in a leadership or multi-school role Ability to work across geographies, cultures, and language contexts Outstanding communication, leadership, and mentoring skills A mindset that balances linguistic precision with innovative pedagogy 🌱 Why This Role? Lead language learning across 8 languages and shape the academic experience of over 50,000 students Influence how language is taught across a network of over 100 CBSE schools Be part of a professional, growth-driven leadership team Enjoy a well-compensated, high-responsibility role with travel and nationwide impact
Posted 1 month ago
10.0 years
0 Lacs
Kottarakara, Kerala, India
On-site
Company Description Nila Nuts , established in 1995 as part of Kailas Cashew Exports , is one of India’s largest and most respected cashew processing and manufacturing companies. Known for our commitment to quality, we produce premium-grade, handpicked nuts that are rich in nutrition and flavor. With a legacy of excellence spanning over two decades, we are a trusted name in the industry and are now actively expanding our footprint in the USA and UK markets. Role Description: General Manager (On-Site, Full-Time – Kottarakara, Kerala) We are seeking a dynamic and experienced General Manager to lead our operations in Kottarakara. This is a full-time, on-site leadership role responsible for overseeing daily operations, managing cross-functional teams, and implementing strategic plans to achieve production and performance targets. Key responsibilities include: Managing plant operations and workflow efficiency Leading staff recruitment, training, and performance management Developing and optimizing operational systems and best practices Ensuring compliance with all industry, safety, and regulatory standards Overseeing budget management, cost control, and resource allocation Maintaining quality assurance across all production processes Collaborating with the executive leadership team and reporting on KPIs Supporting international expansion efforts in the USA and UK Note : Company-provided accommodation is available for qualified managerial hires if required. Qualifications 10+ years of proven leadership and operational management experience Strong understanding of manufacturing systems and business operations Prior experience in the food manufacturing or FMCG industry is highly preferred Excellent communication, organizational, and interpersonal skills Strong budgeting, cost control, and financial planning capabilities Strategic thinker with solid problem-solving and decision-making abilities Master’s degree in Business Administration, Operations, or a related field Proficiency in Microsoft Office Suite and operational management software Multilingual capabilities (especially Malayalam, English , and Hindi ) are a plus
Posted 1 month ago
5.0 years
0 Lacs
Surat, Gujarat, India
On-site
🧵 HR Generalist – Textile Tools Manufacturing & Automotive Services 📍 Location: Sachin, Surat | 💼 Experience: 5+ Years | 💰 Salary: Up to ₹70,000/month We’re hiring an experienced HR Generalist to join our dynamic team in the textile tools manufacturing and automotive services sector. If you’re passionate about people, compliance, and creating a thriving workplace culture, we’d love to hear from you. 🔧 What You’ll Do: Lead end-to-end recruitment, onboarding, and induction processes Manage employee relations, grievance handling, and engagement initiatives Drive performance management cycles and support employee development Ensure compliance with labor laws, factory regulations, and HR policies Coordinate payroll inputs, attendance, and statutory benefits (PF, ESIC, etc.) Organize training programs and track effectiveness Maintain HR documentation and generate reports for leadership ✅ What We’re Looking For: 5+ years of HR Generalist experience in manufacturing or automotive sectors Strong knowledge of labor laws and HR operations Excellent communication, problem-solving, and interpersonal skills Proficiency in HRMS tools and MS Office Bachelor’s or Master’s degree in HR or related field 🌟 Bonus Points: Experience managing blue-collar workforce Exposure to ISO audits or compliance inspections Multilingual: English, Hindi, Gujarati preferred Ready to shape the future of our workforce? 👉 Apply now and be part of a growing, people-first organization. eMail your Resume on : contact@hrdians.com or gunjanpatelhr@gmail.com Call on: 76230 21199 or 76240 21199
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Executive Assistant - Contract Candidates for this position are preferred to be based in Bangalore, India and will be expected to comply with their team's hybrid work schedule requirements. Who We Are: Wayfair, the largest online-only retailer of home furnishings and housewares in the United States, has an immediate need for an Executive Assistant to manage the day-to-day activities for our Talent Leadership members. This is a fantastic opportunity for the right individual to support the senior leaders of one of the fastest-growing companies in Boston. The ideal candidate will bring strong organizational and planning skills, detail orientation, a high sense of urgency, a sense of humor, and problem-solving abilities to the role. This person should be smart, engaging, fun, curious, and unflappable. Wayfair’s team of Executive Assistants supports and manages the day-to-day activities for senior leaders across the organization. These activities include scheduling and coordinating meetings, handling travel arrangements, performing personal tasks (such as errands, setting up appointments), and act as point person for visiting executives and large corporate investors. This is a unique opportunity for someone with Administrative experience to take their career to the next level. What You’ll Do: Day-to-day administration and coordination of all areas of executive support Proactively manage calendars with the ability to schedule and prioritize meetings, resolve schedule conflicts, collaborate with other team members, and stay several steps ahead to maintain efficiency Provide EA Support of 1 - 3 Leaders Handle travel arrangements (int’l and domestic) and make frequent revisions as needed Schedule and coordinate numerous weekly and ad hoc meetings for executives Interact with key internal and external contacts, investors, and other C-level individuals in a professional manner Manage executives business expenses Collaborative partner on executive communications Support key executive’s India visits - calendar and event planning activities Coordinate company wide Townhalls AV Support - helping troubleshoot conference room technology [speakers, monitors, etc.] and partnership with IT Site Lead TDC Engagement Activities - building a calendar, driving execution (in partnership with the Site Leader), managing the budget and social/volunteer committees Community Engagement - local volunteer opportunities General Administration - offsite support when execs are in town, ensure seamless site-specific processes and site-leadership support (visitor process, badging, events & engagement, seating etc.) Must be able to represent the team in a positive way to people outside the company Various other ad hoc cross-functional projects We Are a Match Because You Have: Bachelor’s Degree At least 2-6 years of experience as AA/EA for senior-level executives Ability to be assertive and give push-back as needed Meticulous attention to detail and strong planning and forward-thinking capabilities Demonstrated ability to anticipate needs and situations before they are fully developed Advanced proficiency in Google Enterprise Suite tools (calendar, mail drive, docs, sheets, slides, meet) Excellent written, verbal (multilingual, English is a must and local language and hindi preferable), and presentation skills Extremely high level of discretion pertaining to confidential information Flexible and able to handle ad hoc issues that may arise outside of core business hours About Wayfair Inc. Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice ( https://www.wayfair.com/careers/privacy ). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com .
Posted 1 month ago
2.0 - 31.0 years
3 - 3 Lacs
Peenya, Bengaluru/Bangalore Region
On-site
We are looking for a highly organized, proactive, and detail-oriented Executive Assistant to provide comprehensive support to our senior management team. The successful candidate will be responsible for managing executive schedules, coordinating meetings, handling sensitive information, and optimizing daily operations. Strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment are key to this role. Prepare summary reports and presentations Coordinate and collaborate with internal teams Handle phone calls and liaise with staff as needed Manage executive calendars, appointments, and daily schedules Organize meetings, events, and travel arrangements Handle confidential documents and ensure proper communication flow Assist with project management and general administrative tasks Manage and respond to emails professionally and promptly Qualifications: Proven experience as an Executive Assistant or in a similar role Exceptional organizational and time-management skills Strong verbal and written communication skills Proficiency in Excel, Word, and email writing Multilingual fluency in English, Kannada, and Hindi If you are a motivated individual eager to contribute to a dynamic team, we encourage you to apply!
Posted 1 month ago
3.0 - 31.0 years
2 - 3 Lacs
Mylapore, Chennai
On-site
We are seeking a proactive and customer-focused Customer Relationship Supervisor to oversee and enhance the performance of our customer relationship team. In this role, you will be responsible for supervising daily operations, handling escalated customer issues, maintaining high service standards, and developing strategies to foster strong and lasting relationships with clients. Key Responsibilities:Supervise and support a team of customer relationship executives/representatives. Monitor team performance, set KPIs, and conduct regular reviews and coaching sessions. Ensure all customer inquiries, complaints, and requests are handled promptly and effectively. Manage and resolve escalated customer issues with professionalism and empathy. Identify areas for improvement in the customer journey and propose solutions. Collaborate with sales, marketing, and operations teams to align customer service efforts with company goals. Maintain detailed records of customer interactions and feedback for reporting and quality assurance. Conduct training sessions to ensure the team is up to date with company products, services, and customer service best practices. Prepare and submit performance reports to management. Qualifications:Bachelor's degree in Business Administration, Marketing, or a related field. 3+ years of experience in customer service, with at least 1 year in a supervisory role. Excellent communication, interpersonal, and conflict-resolution skills. Strong leadership and team management capabilities. Ability to analyze data and prepare meaningful reports. Proficiency in CRM software and customer service tools. A customer-first mindset with the ability to stay calm under pressure. Preferred Skills:Experience in [insert industry, e.g., retail, hospitality, tech, banking, etc.]. Multilingual capabilities are a plus. Familiarity with customer feedback tools and survey systems.
Posted 1 month ago
1.0 - 31.0 years
2 - 9 Lacs
Sector 63, Noida
On-site
Job Summary: We are seeking a results-driven Sales Manager to lead our sales team and drive revenue growth. The ideal candidate will have a strong background in sales, proven leadership abilities, and excellent interpersonal skills. Key Responsibilities: Develop and execute strategic sales plans to achieve business targets and expand the customer base. Manage, train, and motivate a team of sales representatives to achieve individual and team sales goals. Identify new business opportunities and establish relationships with key clients. Analyze market trends and competitors to identify opportunities for growth. Monitor sales performance metrics and prepare regular reports for senior management. Collaborate with marketing and product teams to align strategies and messaging. Handle high-value negotiations and close major deals. Maintain CRM systems and ensure data accuracy. Proven experience as a Sales Manager or similar leadership role. Strong knowledge of sales techniques, CRM systems, and performance metrics. Excellent communication, leadership, and organizational skills. Ability to analyze data and make informed decisions. Willingness to travel as needed. Preferred Qualifications:Industry-specific experience (e.g., FMCG, tech, B2B, real estate, etc.). Experience with sales automation Multilingual abilities, depending on market.
Posted 1 month ago
0.0 - 31.0 years
1 - 2 Lacs
Bais Godam, Jaipur
On-site
Position Title: Customer Support Executive Department: Customer Service / Support Location: Hariom ID Card Solutions, Kartarpura Rd, Hawa Sadak, Sharma Colony, Bais Godam, Jaipur, Rajasthan, India Employment Type: Full-time Job Summary: We are seeking a motivated and empathetic Customer Support Executive to join our team. The ideal candidate will be responsible for resolving customer queries, providing product/service information, and ensuring customer satisfaction through professional communication and timely follow-ups. Key Responsibilities: Handle customer inquiries via phone, email, chat, or social media. Provide accurate, valid, and complete information using the right tools and processes. Resolve product or service problems by clarifying the customer’s complaint, determining the cause, and offering the best solution. Follow up with customers to ensure resolution and satisfaction. Maintain records of customer interactions, transactions, comments, and complaints. Identify and escalate priority issues to the appropriate department. Continuously improve through feedback and training. Stay updated with product knowledge and changes in services/policies. Required Skills & Qualifications: Proven customer support experience or experience in a similar role. Excellent communication skills – verbal and written. Ability to remain calm and empathetic under pressure. Good problem-solving skills and attention to detail. Proficient in using CRM systems, MS Office, or other support software. High school diploma or equivalent; a degree is a plus. Multilingual skills are a bonus. Preferred Attributes:Positive attitude with a team player mindset. Quick learner with adaptability to fast-paced environments. Strong organizational and multitasking abilities.
Posted 1 month ago
0.0 - 31.0 years
2 - 2 Lacs
Mysore/Mysuru
On-site
Job Title: Inbound Customer Service Agent Location: Mysore Shifts: Rotational Shift, including night shifts Employment Type: Full-Time About Us: unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centres, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity. Job Summary: We are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer experience team. This role is essential in providing world-class support by addressing customer inquiries, resolving issues, and enhancing the customer journey across various programs. The ideal candidate is fluent in English both written and spoken and has a passion for problem-solving and service excellence. Key Responsibilities: Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons. Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols. Demonstrate active listening and adapt communication style based on the customer’s tone, cultural context, and emotional state. Manage complex customer issues efficiently, ensuring timely and satisfactory resolution. Maintain effective call control, ensuring smooth transitions and proper call direction. Utilize multiple tools and systems while speaking with customers (multi-tasking), including navigation across multiple screens and accurate data entry. Display verbal clarity, proper grammar, and natural pacing during calls in all three supported languages. Accurately set up or act on cases as needed, following company guidelines and compliance rules. Complete assigned training, demonstrate self-directed learning, and adapt quickly to process or policy changes. Skills Needed: Bachelor’s Degrees/Diploma in a relevant field or equivalent experience. Proficient in English (verbal and written) – must meet proficiency scale requirements. Strong customer service skills, demonstrated through interviews and role play evaluations. Ability to learn and comprehend training material in English. Excellent active listening and communication skills. Experience in handling culturally diverse customers and understanding regional expressions, idioms, and expectations. Good PC and internet navigation skills, including browser and system operations. Typing-by-touch proficiency with high accuracy. Prior experience in self-directed training and PC-based learning (preferred). Ability to handle sensitive information and follow background check compliance standards. Problem-solving orientation, with the ability to handle and resolve customer concerns efficiently. Prior experience in a multilingual contact center or customer support environment. Familiarity with financial services, payment systems, or card member services is a plus.
Posted 1 month ago
5.0 - 31.0 years
2 - 3 Lacs
Yeshwanthpur Industrial Suburb, Bengaluru/Bangalore
On-site
Job Description: We are seeking a Stock In-Charge / Inventory Controller / Store Manager with 5–7 years of hands-on experience in inventory and store management. The ideal candidate should be a graduate, proficient in MS Excel and computer operations, and capable of independently managing stock records, inventory systems, and warehouse operations. Multilingual candidates with strong organizational and reporting skills are preferred. Key Responsibilities: · Oversee complete stock and inventory management operations · Maintain accurate records of inward, outward, and closing stock · Conduct regular physical stock audits and reconcile discrepancies · Coordinate with purchase, sales, and accounts departments · Maintain detailed stock registers and reports using Excel or inventory software · Ensure proper storage, identification, labeling, and safe handling of materials · Prepare daily, weekly, and monthly stock reports for management · Track stock levels and generate alerts for reordering · Handle dispatch planning, gate pass documentation, and stock issuance · Follow FIFO / FEFO / batch-wise tracking as applicable Candidate Requirements: · Graduate in any stream (Commerce background preferred) · 5–7 years of experience in inventory, storekeeping, or warehouse management · Strong command of MS Excel (formulas, tables, VLOOKUP, etc.) · Proficient in basic computer operations and familiar with inventory software · Ability to manage both physical and system-based stock tracking · Excellent organizational, time-management, and reporting skills · Strong communication skills and ability to coordinate with multiple departments Preferred Skills: · Knowledge of Tally, ERP systems, or stock management software (preferred, not mandatory) · Work experience in trading, manufacturing, or logistics sectors · Ability to speak and understand Kannada, Tamil, Hindi, and English is an added advantage
Posted 1 month ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Description This job is provided by apna.co Job Description: We are looking for a motivated and persuasive Sales Executive who is fluent in Tamil, Kannada, and Hindi to join our growing team. The ideal candidate will be responsible for driving sales, engaging with customers, and promoting our products/services in a multilingual environment. Key Responsibilities:Conduct outbound and inbound calls to promote and sell products/services Engage with potential customers in Tamil, Kannada, and Hindi Understand customer needs and offer appropriate solutions Meet or exceed daily/weekly/monthly sales targets Accurately update customer records and interactions in the system Follow up with leads and close sales effectively Required Skills & Qualifications:Fluency in Tamil, Kannada, and Hindi (spoken) Strong communication and interpersonal skills Goal-oriented with a passion for sales Basic computer and CRM knowledge Ability to handle rejections and maintain a positive attitude Preferred Qualifications:Previous experience in telesales, inside sales, or field sales is an advantage Good command of English is a plus Flexibility to work in shifts or weekends (if required) Benefits:Attractive incentives and commission structure Career growth and training opportunities Dynamic and supportive work environment
Posted 1 month ago
6.0 years
0 Lacs
West Delhi, Delhi, India
On-site
Touchstone Infotech is seeking a Senior SEO Manager to lead and execute advanced SEO strategies that drive organic growth and strengthen client success. This role is ideal for someone passionate about SEO, team leadership, and delivering impactful results for B2B brands. Key Responsibilities Develop and implement advanced SEO strategies to improve organic rankings and drive targeted traffic Conduct in-depth keyword research aligned with B2B buyer intent and market trends Lead comprehensive technical SEO audits, optimising site architecture, crawlability, indexing, and Core Web Vitals Optimise on-page elements including meta tags, headings, and internal linking Collaborate with content teams to align SEO strategy with business goals across the marketing funnel Plan and execute effective link-building and digital PR campaigns Monitor, analyse, and report on SEO performance using GA4, Search Console, SEMrush, Ahrefs, and Screaming Frog Stay up-to-date with algorithm changes, industry best practices, and SEO trends Lead, mentor, and develop the SEO team to drive performance and growth Work collaboratively with web developers and marketers to implement SEO recommendations Develop client training programs for ongoing SEO success Qualifications Minimum 6 years of SEO experience , including 2 years focused on B2B products or services Proven track record in developing and executing successful SEO campaigns for lead generation Expertise in Google Search Console, GA4, SEMrush, Ahrefs, Screaming Frog Strong technical SEO knowledge (site architecture, structured data, robots.txt, sitemap.xml, Core Web Vitals) Strong analytical, communication, and leadership skills Experience in project management, client reporting , and KPI tracking Preferred Certifications in SEO or Google Analytics Experience with international and multilingual SEO Deep understanding of B2B marketing funnels and buyer behaviour
Posted 1 month ago
0.0 - 1.0 years
0 - 0 Lacs
Jaipur, Rajasthan
On-site
Job Title: Customer Care Executive Location: Jaipur, Rajasthan Experience: 0–1 years (Freshers with strong communication skills are welcome) Job Type: Full-time Job Summary: We are hiring enthusiastic and customer-focused individuals for the role of Customer Care Executive . The ideal candidate should have good spoken English skills and a positive attitude towards solving customer queries. Freshers with excellent communication are encouraged to apply. Key Responsibilities: Handle customer inquiries via phone, email, or chat in a professional and courteous manner Resolve product or service-related queries and provide accurate information Maintain records of customer interactions Follow up with customers to ensure complete satisfaction Escalate unresolved issues to senior support or relevant departments Ensure a positive customer experience by delivering prompt and efficient service Eligibility Criteria: Minimum Qualification: 12th pass or graduate in any stream Strong communication skills, especially in English (spoken and written) Basic computer knowledge and typing speed Ability to stay calm and positive under pressure Freshers with excellent communication skills are welcome to apply Preferred Skills: Experience in customer support or call center (preferred but not mandatory) Knowledge of CRM systems or customer service software (a plus) Multilingual ability (Hindi and English mandatory and regional language – a plus) What We Offer: Fixed salary Full training and onboarding support Supportive team environment and growth opportunities Career progression in customer service or related roles Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Paid time off Schedule: Day shift Work Location: In person
Posted 1 month ago
0.0 years
0 - 0 Lacs
Delhi, Delhi
On-site
Proofreader for Infographic-Based Documents Focus on detail, visual context, and editorial accuracy Job Title: Proofreader – Infographic & Visual Content About the Role: We’re looking for a meticulous and detail-oriented Proofreader to review high-impact, infographic-heavy documents tailored for the aspirants preparing for the UPSC civil services exam. These materials are designed to communicate complex ideas in a concise and visually engaging format. Your job is to catch errors in grammar, punctuation, syntax, and data labeling, while ensuring that text and visuals are in perfect alignment. Key Responsibilities: Review infographic documents (PDFs, slides, digital reports) for: Spelling, grammar, punctuation, and consistency Accuracy of data labels, captions, legends, and headings Text-visual alignment and logical flow of content Collaborate with designers and content creators to suggest clear and concise language improvements Ensure tone, style, and terminology are appropriate for the target audience Flag inconsistencies in formatting, fonts, spacing, and layout as needed Conduct final quality checks before materials are published or sent to stakeholders Requirements: Proven experience in proofreading or copy editing, preferably for design-heavy or visual content (infographics, reports, presentations) Strong grasp of grammar, syntax, and editorial style Excellent attention to detail and ability to work with complex visual formats Familiarity with tools like Adobe Acrobat, Canva, or PowerPoint is a plus Ability to meet deadlines and work collaboratively with a multidisciplinary team (content, design, marketing) Preferred Skills (not mandatory): Background in journalism, publishing, or communications Basic understanding of data visualization or design principles Experience with proofreading multilingual content (optional) Experience with the UPSC civil services exam oriented content Work Type: Full Time Location: Karol Bagh, Delhi To Apply: Please submit: A short cover letter explaining why you are interested in this position Your resume 2–3 samples of previous proofreading work (ideally involving visual or infographic-based content) share your cv to emmi.sharma@visionias.in Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Morning shift Work Location: In person
Posted 1 month ago
1.0 - 3.0 years
3 - 7 Lacs
Jaipur
Work from Office
Job Description: We are looking for an enthusiastic and detail-oriented Italian Language Expert with B2 level proficiency or above to join our team. The ideal candidate should have hands-on experience in catalogue services and a passion for working in a dynamic and fast-paced environment. Key Responsibilities: Translate and review product catalogues in Italian. Ensure linguistic and contextual accuracy of content. Coordinate with cross-functional teams for timely updates. Maintain high standards of quality and compliance. Requirements: Proficiency in Italian language minimum B2 level or higher (certified). 6 months to 3 years of relevant experience in catalogue/content services . Strong attention to detail and time management skills. Immediate availability will be preferred.
Posted 1 month ago
6.0 years
4 - 6 Lacs
India
On-site
Touchstone Infotech is a leading digital marketing agency, helping businesses grow through SEO, paid ads, branding, and automation. We seek an experienced Senior SEO Manager to lead our SEO team, drive organic growth for B2B clients, and build long-term success. Key Responsibilities Develop and implement advanced SEO strategies to improve rankings and drive targeted traffic. Conduct keyword research aligned with B2B buyer intent and industry trends. Lead technical SEO audits to optimise site architecture, crawlability, indexing, and Core Web Vitals. Optimise on-page elements such as meta tags, headings, and internal linking. Collaborate with content teams for SEO-focused content strategy across the B2B funnel. Plan and execute effective link building and digital PR campaigns. Monitor, analyse, and report SEO performance using GA4, Search Console, SEMrush, Ahrefs, and Screaming Frog. Stay updated on algorithm changes and best practices to refine strategies. Mentor and lead the SEO team, fostering growth and high performance. Work collaboratively with developers and marketers to implement SEO best practices. Develop SEO training programs and consult clients for ongoing success. Qualifications Minimum 6 years of SEO experience , including 2 years in B2B products or services . Proven track record of successful SEO campaigns for B2B lead generation. Expertise in Google Search Console, GA4, SEMrush, Ahrefs, Screaming Frog. Strong technical SEO knowledge (site architecture, structured data, robots.txt, sitemap.xml, Core Web Vitals). Strong analytical, communication, and leadership skills. Experience in client reporting, analytics, and KPI tracking. Project management and team leadership experience required. Preferred Certifications in SEO or Google Analytics. Experience with international and multilingual SEO. Deep understanding of B2B marketing funnels and buyer behavior. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Supplemental Pay: Overtime pay Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: SEO: 5 years (Required) Team management: 2 years (Required) Location: Dwarka Sec-6, Delhi, Delhi (Preferred) Work Location: In person Expected Start Date: 22/07/2025
Posted 1 month ago
0 years
2 Lacs
Cochin
On-site
Job Overview We are seeking a motivated and enthusiastic Sales Associate to join our dynamic team. The ideal candidate will play a crucial role in driving sales and providing exceptional customer service. As a Sales Associate, you will be responsible for engaging with customers, understanding their needs, and offering tailored solutions to enhance their shopping experience. Your ability to communicate effectively and build relationships will be key to success in this role. Duties Engage with customers to understand their needs and provide personalized assistance. Sell products by demonstrating features and benefits, ensuring a positive shopping experience. Upsell additional products or services that align with customer interests. Handle cash transactions accurately and efficiently while maintaining a balanced cash drawer. Manage accounts by keeping track of customer interactions and follow-ups. Maintain an organized sales floor, ensuring that products are well-displayed and stocked. Collaborate with team members to achieve sales targets and enhance overall store performance. Participate in training sessions to stay updated on product knowledge and sales techniques. Skills Strong communication skills to effectively interact with customers and team members. Ability to sell products through persuasive techniques and relationship-building. Organizational skills to manage inventory, sales records, and customer accounts efficiently. Experience in upselling and cross-selling products to maximize sales opportunities. Proficiency in inside sales techniques for engaging customers over the phone or in-person. Multilingual abilities are a plus, enhancing communication with diverse customer bases. Cash handling experience to ensure accurate financial transactions during sales. Join our team as a Sales Associate where your skills can shine, and you can contribute to creating memorable experiences for our customers! Job Type: Full-time Pay: Up to ₹20,000.00 per month Language: English (Preferred) Work Location: In person
Posted 1 month ago
0 years
2 Lacs
Cochin
On-site
Overview We are seeking a dedicated and enthusiastic Customer Relations Representative to join our team. This role is essential in providing exceptional client services and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills, a strong ability to analyze customer needs, and a commitment to fostering positive relationships with our clients. As a Customer Relations Representative, you will be the first point of contact for customers, handling inquiries and resolving issues efficiently. Responsibilities Provide outstanding customer service by addressing inquiries via phone, email, and chat. Utilize phone etiquette to communicate effectively with clients and ensure a positive experience. Analyze customer feedback and data to identify areas for improvement in service delivery. Maintain accurate records through data entry of customer interactions and transactions. Collaborate with team members to enhance the overall customer experience. Assist in resolving complaints or concerns promptly and professionally. Support multilingual customers by providing assistance in their preferred language when applicable. Engage in ongoing training to stay updated on products, services, and best practices in client relations. Experience Previous experience in a call center or customer service environment is preferred. Strong client services background with proven ability to communicate effectively. Bilingual or multilingual skills are highly desirable to cater to diverse clientele. Proficiency in data entry with attention to detail is essential. Ability to analyze information and provide solutions based on customer needs. Excellent interpersonal skills with a focus on building rapport with clients. Join our team as a Customer Relations Representative and contribute to creating memorable experiences for our customers! Job Type: Full-time Pay: Up to ₹20,000.00 per month Schedule: Morning shift Language: English (Preferred) Work Location: In person
Posted 1 month ago
2.0 years
3 - 4 Lacs
India
Remote
About the Role: Position: Video Editor – AI-First Salary: Up to ₹40,000/month Location: Remote / Onsite Joining: Immediate Industry: Real Estate Language: English proficiency required We are looking for a creative, AI-first Video Editor with experience in the real estate domain , who can deliver high-impact video content using advanced AI tools. You’ll be responsible for creating compelling content that engages viewers and helps convert real estate leads through storytelling, motion editing, and modern design. Key Responsibilities: Edit promotional and educational videos for real estate projects (ads, site walkthroughs, testimonials, reels, etc.) Use AI-powered tools to create visually appealing, high-conversion content Apply hooks, motion graphics, subtitles, effects, and transitions for engagement Collaborate with the marketing, sales, and content teams to meet deadlines Ensure all content aligns with modern social media trends and platform best practices Mandatory Skills: Editing Software: Adobe Premiere Pro, CapCut Pro, DaVinci Resolve AI Tools (Mandatory): Runway ML – AI-based motion editing, cleanup, effects Pika / Kaiber / Sora – generative or stylized scene creation ElevenLabs / Descript – AI voiceovers, podcast cleanup, dubbing HeyGen – avatar-based videos, multilingual sales content, AI spokesperson Preferred Qualifications: Prior experience in real estate marketing or content creation Fluent in English – for editing scripts, subtitles, voiceovers, and overall clarity Familiarity with social video formats : YouTube Shorts, Instagram Reels, LinkedIn Videos Ability to handle fast-paced content production and meet weekly output goals What You’ll Get: Monthly salary up to ₹40,000 Chance to work with an AI-first, fast-growing company in the real estate sector Creative freedom + high-performance culture Opportunity for rapid growth , portfolio building, and future ESOP eligibility To Apply: Send your Resume + Portfolio (Minimum 3 videos using AI tools) to: dhananjay@digitalmasterminds.online Or WhatsApp Me On : +918602523335 Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Life insurance Provident Fund Work from home Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Video editing: 2 years (Required) Work Location: In person Application Deadline: 15/07/2025 Expected Start Date: 16/07/2025
Posted 1 month ago
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