2823 Multilingual Jobs - Page 18

Position: International Business Development Executive (international sales professionals to drive B2B growth in target regions (US, UK, Middle East, Southeast Asia). Experience: 2 to 3 years Industry: IT Location: Chandkheda, Gandhinagar KPI - Acquire and manage international B2B clients in IT services, digital marketing, web/app development, and CRM/ERP solutions. Key Responsibilities: Lead generation and outreach via LinkedIn, email, and industry databases Conduct sales presentations and demos Build and maintain client relationships across time zones Manage pipeline in sales sheet and close deals Market research and competitor analysis Experience with outbound tools (Apollo, Lemlist, LinkedIn Sales Navigator) Represent Gohil Infotech in international forums/events (virtual/in-person) Must-Have Skills: 2+ years of international B2B sales experience (preferably in IT services/SaaS) Proven track record in lead conversion and revenue generation Fluent in English; bonus for multilingual ability Familiarity with HubSpot, Zoho, or similar CRM tools Online bidding experience – Upwork, Fiverr, Freel Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person Speak with the employer +91 9316648254

Role Purpose To create and sustain a human-centered, spiritually aligned, digitally enabled culture that empowers Ashray to grow with grace. The People & Culture Lead is not simply a manager of systems and people—but a designer of experience. This person will shape hiring, development, rituals, and transitions with intelligence, emotional depth, and operational discipline. Key Responsibilities 1. Culture Stewardship & Human Rituals • Embody and protect the ethos of “Ashray Calm” in all employee experiences—from onboarding to exits. • Design onboarding that orients people to purpose before processes. • Lead conflict resolution, team transitions, and feedback with maturity, neutrality, and wisdom. • Act as a cultural touchstone for leadership during growth or change. 2. People Infrastructure & Policy Systems • Draft and implement SOPs, HR policies, and workflows that reflect both compassion and compliance. • Manage the full employee lifecycle: recruitment, contracts, reviews, development, offboarding. • Ensure 100% statutory and legal compliance in HR documentation and audits. 3. Organizational Intelligence & Performance • Maintain dashboards for team structure, capacity, attrition, and readiness. • Partner with department heads to define KRAs and review them quarterly with clarity and empathy. • Conduct org-wide needs assessments to plan for future roles, transitions, or re-structuring. 4. Holistic Recruitment & Talent Magnetism • Build and manage a talent pipeline across roles—from project engineers to creative minds. • Ensure every hire resonates with Ashray’s values: grounded luxury, clarity, emotional intelligence. • Oversee recruitment agencies and freelancers with clear SLAs and performance reviews. 5. Digital Transformation of HR • Lead the digitization of HR processes in sync with ERP/CRM rollout. • Co-create systems for: ◦ Leave & attendance ◦ Payroll automation ◦ KRA feedback cycles ◦ Employee self-service portals • Maintain data hygiene and system interoperability across departments. Who You Are • Empathic yet Structured: You bring order without control. You hold space for emotion and bring in process where needed. • Digitally Literate: Comfortable working within or implementing HRMS/CRM/ERP systems (e.g., Zoho People, Keka, GreytHR). • Experience-Oriented: 4–6 years of cross-functional HR experience in design-led, hospitality-driven, or high-growth organizations. • Calmly Articulate: You communicate with elegance—written, spoken, and in action. • Multilingual Advantage: English, Hindi, and Konkani preferred. Spanish is a beautiful bonus. Closing Thought At Ashray, HR doesn’t stand for Human Resources. It stands for Human Response—a commitment to presence, to dignity, and to thoughtful growth. This is not a back-office role. It is a front-line calling to build a culture where work becomes sacred, and every process honors the people behind it.

Working on full projects of WordPress website development, from scratch to finish. (Using Elementor). Delivering 100% responsive & perfect cross browser compatibility on projects. Expert knowledge about Elementor in WordPress. Theme Customization. Doing the website maintenance of existing WordPress clients & for new ones. Communicating with client for changes in website, layout, bugs fixing and delivering the project. Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery. Knowledge of WooCommerce & Standard Features with customizations. Website Speed Optimization. Experience in creating multilingual websites. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Schedule: Monday to Friday Work Location: In person

Greetings from Premier Carworld Pvt. Ltd ! Job Title: Car Loan Executive Location: Parkstreet Job Type: Full-time Industry: Banking / Financial Services / Automobile Industry Job Summary: We are seeking a motivated and detail-oriented Car Loan Executive to join our finance team. The ideal candidate will be responsible for promoting and facilitating auto loan products, evaluating loan applications, coordinating with customers and dealers, and ensuring smooth processing of all auto finance documentation. The role requires excellent communication, negotiation, and customer service skills. Key Responsibilities: Assist customers in understanding and selecting suitable car loan products. Process and evaluate car loan applications based on company policies and credit criteria. Work closely with automobile dealers, sales teams, and financial institutions to coordinate loan disbursement. Conduct verification of customer documents and ensure compliance with KYC/AML guidelines. Follow up with clients for required documentation, signatures, and approvals. Maintain accurate records of loan transactions and update internal CRM systems. Provide after-sales support and address customer queries or concerns. Achieve assigned monthly loan disbursement targets. Requirements: Bachelor’s degree in Finance, Business Administration, or a related field (preferred). Minimum 3–4 years of experience in retail loan sales or financial services. Knowledge of car loan products, loan processing systems, and credit underwriting. Strong interpersonal and negotiation skills. Ability to work independently and handle customer relationships. Proficiency in MS Office and CRM tools. Preferred Skills: Experience working with NBFCs, banks, or auto dealerships. Multilingual abilities are an advantage. Familiarity with local market trends and customer demographics. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Provident Fund Work Location: In person Expected Start Date: 01/08/2025

Job Title: Housekeeping Supervisor Location: Siliguri, West Bengal Department: Housekeeping Job Type: Full-Time Salary Range: ₹12,000 – ₹15,000 INR per month Job Summary: We are looking for a reliable and experienced Housekeeping Supervisor to lead and manage our housekeeping team. The ideal candidate will ensure high standards of cleanliness, hygiene, and overall presentation across guest rooms, public areas, and staff zones. This role involves supervising housekeeping staff, conducting regular inspections, and ensuring efficient daily operations. Key Responsibilities: Supervise and coordinate daily housekeeping activities. Allocate tasks to housekeeping staff and monitor performance. Inspect guest rooms, public areas, and facilities to ensure cleanliness standards. Train and guide new staff on cleaning procedures, safety, and service quality. Manage housekeeping inventory and request supplies when needed. Handle guest requests and complaints in a timely and professional manner. Maintain housekeeping records, inspection checklists, and shift logs. Ensure compliance with hygiene, safety, and sanitation regulations. Work closely with maintenance and front office teams to ensure seamless operations. Requirements: Minimum qualification: High school diploma or equivalent. Prior experience as a housekeeping supervisor or senior housekeeping staff. Strong leadership and organizational skills. Ability to prioritize tasks and manage time effectively. Good communication and interpersonal skills. Familiarity with cleaning materials, equipment, and best practices. Physically fit and able to perform inspections and support tasks if needed. Preferred Qualifications: Experience in hotel, resort, hospital, or facility management. Basic computer skills or experience using housekeeping management tools. Multilingual abilities are a plus. Work Conditions: Full-time position; must be available to work weekends and holidays as required. Requires standing, walking, bending, and occasional lifting. Job Type: Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Work Location: In person

Overview We are seeking a creative and detail-oriented Fashion Merchandiser to join our team. The ideal candidate will have a passion for fashion and a keen eye for trends. As a Fashion Merchandiser, you will play a crucial role in presenting our products in an appealing manner to attract customers. Responsibilitie Strategic Planning: Develop and implement merchandising strategies, including seasonal and annual plans, to maximise sales and profitability. Product Development: Collaborate with design, production, and marketing teams to develop product assortments that meet market demands and quality standards. Sourcing and Procurement: Identify and select merchandise from suppliers, negotiate pricing, and manage vendor relationships. Inventory Management: Monitor inventory levels, forecast demand, and manage stock availability to minimize excess inventory and ensure product availability. Market Analysis: Conduct market research and analyze sales data to understand consumer behavior and identify trends. Visual Merchandising: Oversee the presentation of merchandise in retail stores, including displays, signage, and overall store layout. Team Leadership: Mentor and guide junior merchandisers, providing training and support to ensure team effectiveness. Financial Planning: Develop and manage budgets related to merchandise purchasing and inventory management. Relationship Management: Maintain strong relationships with suppliers, vendors, and internal stakeholders. Reporting and Analysis: Analyze sales data, track performance metrics, and prepare reports for management. Qualifications Proficiency in Adobe Creative Suite for creating visual displays Strong customer service skills to engage with shoppers effectively Knowledge of retail math to analyze sales data and pricing strategies Experience in retail sales to understand customer preferences Ability to illustrate concepts and ideas for product presentations Familiarity with market trends and consumer behavior Multilingual abilities are a plus for diverse customer interactions Knowledge of interior design principles for creating visually appealing displays Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Provident Fund Education: Master's (Preferred) Experience: total work: 8 years (Required) total: 8 years (Required) Work Location: In person

Job Title: WordPress Developer Intern Location: Gurgaon – Sector 67 (On-site) Experience Required: 1-2 years Employment Type: Full-time About StatusNeo: StatusNeo is a digital transformation and innovation consulting firm focused on solving business problems through design, data, and technology. We work with some of the most progressive and influential organizations, helping them reimagine the future and drive impactful change. Job Description - WordPress Developer Intern Key Responsibilities: · Assist in the development, maintenance, and enhancement of WordPress websites · Customize and extend WordPress themes and plugins as per project requirements · Convert UI/UX designs into responsive and pixel-perfect WordPress pages · Integrate REST APIs and third-party services within WordPress websites · Work with Custom Post Types (CPTs), taxonomies, ACF (Advanced Custom Fields), and shortcodes · Troubleshoot and debug layout, compatibility, and performance issues · Optimize site speed, performance, and SEO readiness · Perform backups, migrations, and content updates using standard WordPress practices · Deploy websites using cPanel , manage databases using phpMyAdmin , and configure domains, emails, and SSL through WHM for VPS hosting · Maintain technical documentation for development and deployment processes · Stay updated with the latest trends in WordPress, plugins, and security best practices Qualifications: · Strong understanding of WordPress architecture, including themes, plugins, and the template hierarchy · Proficiency in HTML5, CSS3, JavaScript (ES6+), and PHP · Familiarity with popular page builders like Elementor, Gutenberg, or WPBakery · Experience with responsive and cross-browser-compatible front-end development · Basic understanding of MySQL and WordPress database structure · Working knowledge of cPanel, WHM , and managing websites on VPS hosting environments · Comfortable using tools like phpMyAdmin, File Manager, and Email Manager on cPanel · Ability to debug issues using browser developer tools and error logs · Exposure to Git version control is a plus · Strong problem-solving and collaboration skills · Portfolio or GitHub projects demonstrating WordPress skills (preferred) Bonus Points for: · Experience with ACF (Advanced Custom Fields) and custom theme/plugin development · Understanding of WordPress security and backup practices · Familiarity with multilingual websites or translation plugins · Knowledge of image optimization and caching tools

Microstrategy - BI Reporting Engineer Location: India (Pune) Need Immediate Joiners Only Min Exp: 4+ Years Design and Develop intuitive and insightful BI Reports and Dashboards using MicroStrategy/Cognos/Tableau/Looker. Role and Responsibilities: ● 4+ years of experience in Microstrategy architecture and development, with a strong portfolio of successful projects. ● Deep understanding of Business Intelligence concepts, Data Modeling tools and techniques and ETL processes. ● Expertise in Microstrategy Desktop, Web, and Mobile applications. ● Proven ability to design and implement complex Microstrategy Schema, Intelligent Cubes as well hands on experience in building reports - Drill Through Reports, Multilingual Reports, Freeform SQL Reports, transaction service report/write-back functionality reports, dashboards, and Scorecards ● Strong knowledge of Microstrategy Objects and its functionalities - Schema, Application and Configuration Objects ● Optimize existing Microstrategy applications and reports for performance, reliability, and usability, utilizing best practices and advanced optimization techniques. ● Experience on configuring administrative features to enable access, promoting code from one environment to another, scheduling reports and dashboards for email delivery, identifying capacity bottlenecks. ● Exceptional analytical and problem-solving skills, with a keen ability to interpret complex datasets. ● Excellent communication and interpersonal skills, capable of presenting technical concepts to non-technical stakeholders, ● A proactive mindset with a strong sense of ownership and accountability for project outcomes. ● Ability to thrive in a collaborative team environment while also being comfortable working independently. Preferred Skills: ● Experience with cloud-based data solutions (e.g., AWS, Azure, Google Cloud) and integration with Microstrategy. ● Familiarity with SQL, Python, or R for advanced data manipulation and analysis. ● Certifications in Microstrategy or related data analytics tools. Thanks & Regards Prashant Awasthi Vastika Technologies PVT LTD 9711189829

Job Description: B2C Travel Sales Executive Company: NatureWings Location: Mumbai Office Department: Sales & Marketing Employment Type: Full-time About NatureWings NatureWings is a leading travel company specializing in creating unforgettable travel experiences that connect people with the natural world. We curate exceptional journeys ranging from wildlife safaris and eco-adventures to serene nature retreats, helping travellers discover the beauty and wonder of our planet's most spectacular destinations. Position Overview We are seeking a dynamic and results-driven B2C Travel Sales Executive to join our Mumbai team. The ideal candidate will be passionate about travel, possess excellent communication skills, and have a proven track record in consumer sales. You will be responsible for driving direct-to-consumer sales, building lasting customer relationships, and contributing to our mission of making extraordinary travel experiences accessible to all. Key ResponsibilitiesSales & Revenue Generation Achieve and exceed monthly and quarterly sales targets for B2C travel packages Develop and maintain a robust pipeline of potential customers through various channels Convert inquiries into confirmed bookings through effective sales presentations and follow-ups Upsell and cross-sell additional services such as travel insurance, visa assistance, and premium experiences Customer Relationship Management Provide exceptional customer service throughout the entire sales process Understand customer travel preferences, budget constraints, and special requirements Offer personalized travel recommendations based on customer needs and interests Handle customer queries, concerns, and complaints with professionalism and efficiency Maintain detailed customer records and interaction history in CRM systems Product Knowledge & Consultation Develop comprehensive knowledge of NatureWings' travel packages, destinations, and services Stay updated on travel trends, seasonal offerings, and competitive landscape Provide expert travel advice and destination insights to customers Collaborate with product development team to provide customer feedback and market insights Sales Operations Process bookings, payments, and travel documentation accurately and efficiently Coordinate with operations team to ensure smooth trip execution Follow up with customers post-travel to gather feedback and encourage repeat business Prepare regular sales reports and performance analytics Required Qualifications Education & Experience Bachelor's degree in any discipline (Travel & Tourism required) Minimum 2-3 years of experience in B2C sales, preferably in travel, hospitality, or related industries Proven track record of meeting or exceeding sales targets Skills & Competencies Excellent verbal and written communication skills in English and Hindi Strong interpersonal and relationship-building abilities Proficiency in MS Office Basic knowledge of travel industry regulations, visa requirements, and booking systems Strong negotiation and closing skills Customer-centric mindset with problem-solving abilities Personal Attributes Passionate about travel and nature experiences Self-motivated with strong drive for results Ability to work under pressure and handle multiple priorities Professional appearance and demeanour Flexibility to work weekends and holidays as required Preferred Qualifications Knowledge of popular travel destinations and attractions Multilingual capabilities (regional languages advantage) Previous experience in nature/adventure travel segment What We OfferCompensation & Benefits Competitive base salary with attractive incentive structure Performance-based bonuses and commission opportunities Comprehensive health insurance coverage Annual leave and travel benefits Professional development and training opportunities Work Environment Modern office space in prime Mumbai location Collaborative and supportive team culture Opportunities for career advancement within a growing organisation Access to familiarisation trips and travel experiences How to Apply Interested candidates are invited to submit their resume along with a cover letter explaining their passion for travel and sales experience. Please send your application to hr@naturewings.com with the subject line "B2C Travel Sales Executive - Mumbai." Application Deadline: Open until filled Expected Start Date: Immediate NatureWings is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Ability to commute/relocate: Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Required) Experience: Travel Sales: 1 year (Required) Work Location: In person

Company Name - Conexus network solutions Job Type - Full Time (On- site) Location - Nerul, Navi mumbai. Salary - 12,000 to 15000 Inhand Oversee full-cycle recruitment—focusing on high-volume hiring for international BPO processes such as UK/US/Australia voice and non-voice shifts. You’ll source, screen, and onboard candidates at speed while ensuring compliance, delivering a great candidate experience, and meeting global staffing metrics. Key Responsibilities: Design and execute recruitment strategies tailored to international BPO operations, including voice and non‑voice roles across multiple global time zones (e.g. UK or US shifts) Manage end-to-end recruitment: sourcing (job portals, referrals, social), resume screening, conducting interviews (telephonic, virtual or walk‑ins), offer negotiation, and onboarding Execute bulk hiring for international BPO contact‑centre roles, particularly voice processes targeting English‑speaking (UK/US/Australia) populations Collaborate with hiring managers and operations teams to understand role specifics: shift hours, language requirements (accent/natives), service-level KPIs, attrition/forecast planning Maintain a pipeline of pre‑screened candidates for upcoming international hiring drives, ensuring faster turnaround on batch delivery Use ATS/CRM tools to track candidate status, monitor metrics like time‑to‑fill, offer acceptance rate, cost‑per‑hire, and report these to senior management Qualifications & Skills: Education: Bachelor's degree in HR, Business Administration, Psychology, or related field Experience: 1–2 years in recruitment mainly focused on international BPO bulk hiring (voice/non‑voice for global shifts) Technical Proficiency: Expertise in ATS, HRIS, LinkedIn Recruiter, Naukri, Shine, job boards, and candidate sourcing tools Communication Skills: Fluent in English with strong ability to assess accent and communication fit for client requirements (UK/US standards) Metrics-Oriented: Familiar with recruitment analytics, dashboards, MIS reporting, and improving sourcing Compliance Awareness: Knowledge of cross-border hiring regulations, background verification protocols, and shift-related statutory requirements Preferred: Multilingual capabilities, especially English native or near-native fluency; prior experience in visa-sponsored or captive unit hiring.

Company Description Shri Vardhman Technologies Pvt Ltd provides a comprehensive range of services including Technical Support, Email & Chat Support, Infrastructure Outsourcing, Call Center Services, Online Marketing, Application Development, and IT Staff Augmentation. We offer multilingual 24×7 customer service from our international contact center, utilizing the latest web-based customer relationship management technology to ensure timely and effective response to customers. Role Description This is an on-site, full-time role for a Business Development Associate located in Chandigarh. The Business Development Associate will be responsible for lead generation, conducting market research, making presentations, and developing client relationships. The role will also include presenting findings and communicating effectively with team members and clients. Qualifications Fresher/0-1 years of experience at in business/operations at high paced start-ups. Lead Generation and Market Research skills Presentation Skills and experience in making presentations Excellent Communication skills Strong analytical and problem-solving abilities Bachelor's degree in Business, Marketing, or a related field Previous experience in business development or sales is a plus Ability to work independently and as part of a team

The Opportunity We're transforming how businesses connect and communicate across languages. Our AI-powered multilingual translation solutions are helping Banking & Financial Services, E-commerce, D2C Retail, and Government sectors across India and the Middle East break language barriers. We're in a hyper-growth phase, and we're looking for a seasoned B2B Growth Marketing Lead to accelerate our journey. This isn't just another marketing role. It's your chance to build something extraordinary from the ground up. You'll be joining as our marketing leader, reporting directly to our co-founder, with the autonomy to create and execute a comprehensive growth strategy that'll define our market presence. What You'll Own Strategy & Execution Design and execute a comprehensive, full-funnel marketing strategy that maps to our customers' buying journey, from awareness to advocacy. Drive marketing-qualified pipeline generation and build a robust sales pipeline that fuels our growth trajectory. Establish us as the go-to AI translation solution in our target markets and create category-defining brand-building initiatives that drive growth. Growth & Operations Orchestrate integrated multi-channel campaigns across organic and paid digital channels to maximize reach and conversion. Develop and execute account-based marketing (ABM) programs targeting high-value prospects in banking, fintech, and e-commerce. Build and optimize marketing operations, including lead management, pipeline tracking, and marketing attribution systems. Drive website traffic growth and conversion optimization through SEO, content marketing, and user experience improvements. Cross-Functional Leadership Create compelling sales enablement materials, GTM collateral, and enablement programs that empower our sales team. Develop partner enablement marketing support for our partner ecosystem and channel program.s Collaborate with product and engineering teams on product marketing initiatives to bring new features and solutions to market. Lead a high-performing member marketing team as we scale What You Bring Experience & Background 7-8 years of B2B marketing experience, preferably in high-growth startups within AI/ML, SaaS, Fintech, or Enterprise Software Proven track record of driving marketing-qualified pipeline in growth-stage companies ($1-10M+ revenue) Regional market expertise in India and the Middle East markets with a deep understanding of local business dynamics. Full-stack marketing capabilities spanning demand generation, content marketing, digital campaigns, and marketing operations. Technical Expertise Advanced proficiency in marketing automation platforms like HubSpot for lead nurturing, scoring, and campaign management. Strong experience with CRM systems, including HubSpot and Salesforce, for pipeline management and sales alignment. Expert-level skills in analytics and insights tools, including GA4, GTM, and marketing attribution platforms. Hands-on experience with digital marketin,g including paid advertising platforms, SEO/SEM, and social media marketing. Leadership & Mindset An entrepreneurial mindset that thrives in ambiguous, fast-paced startup environments where you define the playbook. Data-driven approach to decision making, using analytics and insights to optimize campaigns and prove marketing ROI. Excellent cross-functional collaboration skills, working seamlessly with sales, product, engineering, and customer success teams. Team building experience in hiring, developing, and managing high-performing marketing teams. Strong written and verbal communication skills with the ability to create compelling content and present to senior stakeholders. DIY mindset with resourcefulness to get things done efficiently without always relying on external resources. Track record of leaning forward with technology adoption and exploring AI use cases for marketing optimization. Strong project management capabilities to coordinate multiple campaigns and initiatives simultaneously. Experience in managing multi-skilled marketing team members across different specializations and expertise areas. Proven ability to work under pressure and deliver results in fast-paced, deadline-driven environments. Why This Role Matters You'll be joining at the perfect inflection point where your contributions will have a massive impact. As our marketing lead, you'll: Shape Our Growth Story: Your strategies will directly influence our path to Series A and beyond Build from the Ground Up: Create marketing processes, systems, and team culture that will scale with us Drive Market Impact: Help businesses break language barriers and expand into new markets Lead Innovation: Work with cutting-edge AI technology that's reshaping how companies communicate globally What Success Looks Like Conduct comprehensive market and competitive analysis Audit current marketing efforts and identify quick wins Develop an integrated marketing strategy and roadmap Establish key metrics, reporting, and attribution frameworks Build and optimize full-funnel marketing programs, driving consistent pipeline growth Establish strong brand presence in target markets and industries Scale the marketing team and operations to support accelerated growth Create repeatable playbooks for demand generation and customer acquisition

Job Overview: We are seeking a passionate and experienced Indonesian Language Trainer to join our growing team at [Your Institution Name, e.g., Inteligenes / IIFL]. The ideal candidate will be responsible for teaching students of various age groups and professional backgrounds, preparing them for international certification exams (if applicable), and ensuring strong linguistic foundations in listening, speaking, reading, and writing. 🔸 Key Responsibilities: Conduct engaging and structured classes in Bahasa Indonesia for beginners to advanced levels (A1 to B2 or higher). Develop and deliver customized lesson plans, assignments, and assessments. Prepare students for international language certifications (e.g., BIPA, UKBI) if required. Evaluate student progress and provide feedback for improvement. Maintain classroom discipline, motivation, and a positive learning environment. Use innovative teaching techniques and multimedia tools to enhance language learning. Provide doubt-clearing sessions and one-on-one mentorship as needed. Coordinate with the academic and administrative team for smooth batch operation. Maintain proper records of attendance and performance. 🔸 Required Skills and Qualifications: Proficiency in Bahasa Indonesia (native or near-native level). Bachelor’s degree in Indonesian Language, Linguistics, Education, or a relevant field. Prior teaching experience in Indonesian (minimum 1 year preferred). Familiarity with CEFR/International Language Level Framework. Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in using online tools like Zoom, Google Meet, and LMS platforms (for online classes). 🔸 Preferred Qualifications (Optional but Advantageous): Certification in teaching Indonesian as a foreign language (e.g., BIPA instructor certificate). Experience teaching international students. Multilingual candidates will be preferred. Experience with exam preparation modules (BIPA/UKBI). 🔸 Benefits: Competitive salary based on experience and qualifications Flexible working hours / Remote teaching opportunities Opportunity to work with international students Growth and promotion opportunities within the organization Supportive and inclusive work environment

Job Description Role: Executive Assistant to Director – International Admissions at Amity University, Noida Location: Amity University, Noida Sector 125 Company Overview Amity University, Noida, is a prestigious institution dedicated to providing high-quality education and fostering a culture of innovation and excellence. We are committed to creating a diverse and inclusive environment where every individual can thrive. Our mission is to empower students and staff alike, encouraging personal and professional growth. Join us in shaping the future of education and making a meaningful impact in the community. Job Responsibilities As the Executive Assistant to the Director, you will play a crucial role in supporting the Director's daily operations and strategic initiatives. Your responsibilities will include: - Managing the Director's calendar, scheduling meetings, and coordinating travel arrangements. - Preparing and organizing documentation for meetings, including agendas, minutes, and reports. - Acting as a liaison between the Director and various stakeholders, including faculty, staff, students, and external partners. - Assisting in the development and implementation of projects and initiatives that align with the university's goals. - Conducting research and compiling data to support decision-making processes. - Maintaining confidentiality and exercising discretion in handling sensitive information. - Supporting the Director in communication efforts, including drafting correspondence and presentations. Required Qualifications - Bachelor’s degree in business administration, Education, or a related field. - 4 – 5 years of experience as an executive assistant or in a similar administrative role, preferably in an educational institution. - Strong organizational skills and the ability to manage multiple tasks and deadlines effectively. - Excellent verbal and written communication skills. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with other office software. Preferred Skills - Experience in project management and familiarity with project management tools. - Ability to work collaboratively in a team-oriented environment while also being self-motivated. - Strong problem-solving skills and attention to detail. - Knowledge of the higher education landscape and university operations is a plus. - Multilingual abilities are advantageous. Salary and Benefits - Salary between 30,000 to 40,000 per month and comprehensive benefits package, including health insurance. - Opportunities for professional development and continuing education. - A dynamic and inclusive work environment that values diversity and fosters innovation. - Access to university resources, including libraries, fitness facilities, and cultural events. - Work-life balance initiatives to support your personal and professional well-being.

Environmental Engineer - Hazmat Documentation & Compliance Location: India (Remote/Hybrid with potential travel) Project Region: Asia Experience Level: 3-5 years Languages: Fluent in English; proficiency in Russian or experience with international/multilingual projects preferred About the Role We are seeking a skilled Environmental Engineer to support a high-priority hazardous materials (HAZMAT) documentation and compliance project in Asia. This India-based role involves technical collaboration with both international teams and local engineering firms in the region to ensure alignment with environmental regulations and documentation standards. The successful candidate will help manage technical data related to nuclear, pharmaceutical, mining, and industrial waste streams, working to ensure accurate classification, reporting, and communication with relevant government authorities and consulting partners. Key Responsibilities - HAZMAT Stream Analysis: Assist in the documentation and categorization of hazardous waste types (e.g., nuclear, mining, pharmaceutical) based on international and the Asian regulatory standards. - Technical Documentation: Prepare, validate, and manage environmental documentation, waste codes, and structured reporting for regulatory compliance. - Liaison with Local Engineering Firm: Collaborate closely with a designated engineering firm based in Asia to coordinate field data, interpret local regulatory frameworks, and co-develop technical deliverables. - Regulatory Compliance: Support gap analyses and ensure alignment with Asian environmental legislation and global best practices. - Stakeholder Communication: Engage with government ministries and regulatory bodies to clarify technical specifications and compliance requirements. - Pilot Stream Planning: Support the selection and design of a waste stream for a Phase II pilot, including technical methodology and system integration planning. - Team Coordination: Work alongside international consultants, data analysts, and environmental engineers to ensure accurate and timely deliverables. Qualifications - Bachelor's or Master's degree in Environmental Engineering, Chemical Engineering, or related field. - 3-5 years of experience in hazardous waste documentation, environmental compliance, or regulatory reporting. - Experience working on international or government-affiliated environmental projects. - Demonstrated ability to collaborate across teams, including foreign and local engineering partners. - Knowledge of waste manifest systems, hazardous waste storage protocols, and environmental labeling practices. - Strong written and verbal communication skills for creating regulatory reports and stakeholder briefs. - Language proficiency: English required; Russian language skills are an asset. Preferred Experience - Direct experience working with government agencies or environmental ministries in documentation or compliance projects. - Familiarity with ISO 14001, Basel Convention, or related frameworks for hazardous waste. - Experience with international multi-stakeholder project coordination, especially involving third-party engineering or consulting firms. Why Join Us? This role offers the opportunity to work at the intersection of environmental engineering, international development, and compliance. You'll help shape modern hazardous materials tracking systems across Asia, collaborating with a global team and a regional engineering firm to deliver transparent and sustainable waste management practices.

Job Overview: We are seeking a highly organized and experienced Logistics Manager to oversee and streamline our logistics operations. The ideal candidate will have a strong background in managing high-value logistics, with specific experience in companies like BVC Logistics or Sequel. You will be responsible for ensuring seamless day-to-day operations, optimizing logistics processes, managing inventory, and ensuring timely and secure delivery of goods. Key Responsibilities: Logistics Operations Management: Plan, direct, and coordinate the transportation, storage, and distribution of goods, ensuring compliance with company policies and service standards. Process Optimization: Continuously evaluate and improve operational workflows to enhance efficiency, reduce costs, and improve delivery timelines. Inventory & Warehouse Oversight: Maintain accurate inventory records, oversee stock control, and ensure proper storage and handling of goods, particularly high-value items. Vendor & Partner Coordination: Liaise with third-party logistics providers, courier partners, and internal departments to ensure timely and secure movement of goods. Team Supervision: Lead and train a team of logistics staff and support personnel to achieve daily operational goals and maintain high service standards. Compliance & Safety: Ensure compliance with industry regulations and internal policies, particularly in handling sensitive or high-value shipments. Reporting & Analysis: Generate regular reports on logistics KPIs, costs, delivery performance, and inventory accuracy; recommend and implement improvement measures. Customer Service Support: Collaborate with the customer service team to resolve delivery-related queries and issues, ensuring client satisfaction. Key Skills & Qualifications: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Minimum 5 years of experience in logistics or supply chain management, preferably with BVC Logistics, Sequel, or similar companies. Strong knowledge of logistics software, route planning, and inventory systems. Proven ability to manage high-value shipments with attention to security and timeliness. Excellent leadership, organizational, and problem-solving skills. Multilingual proficiency in Telugu, Hindi, and English is essential.

Job Title: Inbound Customer Service Agent Location: Mysore Shifts: Rotational Shift, including night shifts Employment Type: Full-Time About Us: unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centres, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity. Job Summary: We are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer experience team. This role is essential in providing world-class support by addressing customer inquiries, resolving issues, and enhancing the customer journey across various programs. The ideal candidate is fluent in English both written and spoken and has a passion for problem-solving and service excellence. Key Responsibilities: Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons. Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols. Demonstrate active listening and adapt communication style based on the customer’s tone, cultural context, and emotional state. Manage complex customer issues efficiently, ensuring timely and satisfactory resolution. Maintain effective call control, ensuring smooth transitions and proper call direction. Utilize multiple tools and systems while speaking with customers (multi-tasking), including navigation across multiple screens and accurate data entry. Display verbal clarity, proper grammar, and natural pacing during calls in all three supported languages. Accurately set up or act on cases as needed, following company guidelines and compliance rules. Complete assigned training, demonstrate self-directed learning, and adapt quickly to process or policy changes. Skills Needed: Bachelor’s Degrees/Diploma in a relevant field or equivalent experience. Proficient in English (verbal and written) – must meet proficiency scale requirements. Strong customer service skills, demonstrated through interviews and role play evaluations. Ability to learn and comprehend training material in English. Excellent active listening and communication skills. Experience in handling culturally diverse customers and understanding regional expressions, idioms, and expectations. Good PC and internet navigation skills, including browser and system operations. Typing-by-touch proficiency with high accuracy. Prior experience in self-directed training and PC-based learning (preferred). Ability to handle sensitive information and follow background check compliance standards. Problem-solving orientation, with the ability to handle and resolve customer concerns efficiently. Prior experience in a multilingual contact center or customer support environment. Familiarity with financial services, payment systems, or card member services is a plus.

Job Title: Admission Counselor Sales Reporting: Business Head Job Summary: We are seeking a dynamic and persuasive Sales Admission Counselor to join our admissions team. This role is responsible for promoting our institution’s programs, guiding prospective students through the admissions process, and ultimately converting leads into enrolled students. The ideal candidate is goal-driven, enthusiastic, and passionate about helping others achieve their educational goals. Key Responsibilities: Engage with prospective students via phone calls, emails, virtual meetings, and in-person consultations. Provide detailed information about programs, courses, admission requirements, and the benefits of enrolling. Conduct follow-ups with leads to nurture interest and assist with the application process. Guide applicants through enrollment, ensuring all necessary documentation is completed accurately and timely. Maintain and update CRM systems with all applicant interactions and statuses. Meet or exceed monthly enrollment targets and KPIs. Collaborate with marketing and outreach teams to optimize lead generation and conversion strategies. Participate in open houses, webinars, school fairs, and other promotional events. Provide insights on applicant feedback to help improve the admissions and marketing process. Requirements: 12th pass or any degree (preferred in Marketing, Communications, Business, Sales or related field). Proven experience in sales, admissions, customer service, or counseling roles. Excellent communication and interpersonal skills. Strong persuasive and negotiation abilities. Ability to work in a target-driven environment. Familiarity with CRM systems and digital communication tools. Passion for education and helping students succeed. Preferred Skills: Multilingual skills are a plus. Previous experience in the education sector or academic counseling.

We are seeking a skilled and proactive Full Stack WordPress Web Developer to lead the design, development, and management of high-performing WordPress websites. The ideal candidate should have hands-on experience in WooCommerce, custom theme/plugin development, and integration of popular tools and APIs. Familiarity with HTML emailers, payment systems, and third-party plugins is highly desirable. Key Responsibilities: Spearhead the complete lifecycle of WordPress site development —including architecture planning, custom themes, plugin development, performance optimization, and security hardening. Own all aspects of hosting and infrastructure management , including server configuration, cPanel/Plesk handling, website migrations, and domain/DNS setup. Develop and manage WooCommerce stores , including product setup, checkout customization, and payment gateway integration. Implement and configure popular WordPress plugins (e.g., ACF, Yoast SEO, WPForms, Contact Form 7, WPML, Slider Revolution, Mailchimp for WP). Build responsive HTML emailers and manage integration with email marketing platforms such as Mailchimp . Integrate event registration systems , forms, and booking/calendar plugins. Connect third-party services and APIs, particularly Zoho CRM and Mailchimp . Maintain website backups, troubleshoot bugs, perform updates, and ensure overall site security. Requirements Required Skills & Qualifications: Strong proficiency in WordPress development (custom themes, plugins). Hands-on experience with WooCommerce setup, customization, and maintenance. Solid understanding of PHP, HTML5, CSS3, JavaScript , and MySQL . Experience with WordPress hosting environments , server management, cPanel/Plesk, and DNS/domain setup. Ability to develop responsive, cross-platform emailers and manage campaigns. Integration experience with payment gateways (Razorpay, Stripe, PayU, etc.) and form/event plugins. Familiarity with performance optimization, SEO practices, and website security. Version control using Git. Preferred / Bonus Skills: Knowledge of Zoho API and CRM workflows. Familiarity with Deluge scripting in Zoho (optional but a plus). Experience with Elementor , WPBakery, Gutenberg, or other page builders. Working knowledge of Zapier , Google Analytics, Tag Manager, and Facebook Pixel. Experience with multilingual sites using WPML or Polylang . Benefits Opportunity to work on high-impact web and digital projects for international shows and partners . Exposure to global digital standards, CRM, ERP integration, e-commerce, and automation workflows. Competitive Salary based on experience and performance. 5-day working week with a collaborative team culture and innovation-driven work environment. Office located in a well-connected area of Dwarka, New Delhi . Continuous learning, creative freedom , and growth opportunities.

Job Title: COM Senior Finance Specialist Location: Hyderabad Our Team: As we continue to transform the practice of medicine, the next chapter of Sanofi’s strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science. To support this transformation and Take the Lead, Sanofi Business Operations brings together global business services under one umbrella, with a strong focus on efficiency and excellence. Within this organization, the Contract Obligations Management & Audit (COMA) team—part of the Contract Excellence function in Global Procurement Services—ensures that vendors fulfil their contractual commitments through proactive monitoring and targeted supplier audits. Reporting to the Contract Obligations Management (COM) Team Lead, the COM Senior Finance Specialist is a detail-oriented and proactive team member who plays a critical role in ensuring that all contractual obligations related to pricing and commercial terms are met and that any potential issues are identified and addressed promptly. The ideal candidate will leverage Obligation Management tools (e.g. Sirion) to monitor vendors financial obligations. Main Responsibilities Suppliers Onboarding & Obligations Setup : Perform vendor onboarding activities, such as contract and price book set-up according to defined workflows and contractual financial conditions. Review contracts to identify commercial terms relevant for invoice validation, including pricing models, payment terms, and milestone conditions. Ensure that contract and PO data required for invoice validation are accurately captured and structured in the Obligation Management/CLM tool. Contract Obligations Monitoring : Review and upload invoice validation documentation (service consumption or invoice backup information) in tools and perform gap analysis leveraging tools capabilities and reporting. Utilize obligations management tools to identify early potential breaches in contractual obligations and general performance issues, escalating to relevant stakeholders as needed. Review recurring mismatches and recommend changes to contract/P2P processes to mitigate risks. Engage with suppliers and internal teams to clarify and resolve mismatches before payment processing. Work closely with S2P, compliance, and operational teams to notify, address, and resolve, any contractual issues and instances of non-compliance. Prepare periodic detailed reports on the status of Invoice Validation, compliance rates and any identified issues, leveraging insights from AI analytics. Maintain comprehensive documentation of invoice validations, exceptions, approvals, and resolutions. Continuous Improvement: Contribute to documentation of invoice validation processes, workflows, and escalation protocols. Suggest and implement improvements to the monitoring process, including the adoption of new AI technologies or ways of working to enhance efficiency and effectiveness. Contribute to (i) identify gaps in current practices and suggest enhancements for control and efficiency, (ii) the re-assessment of best Invoice validation solutions to maintain best-in-class contract oversight and performance monitoring. Contribute to the development of a robust set of Contract Excellence analytics. About You Experience: 4+ years of experience in contract obligations management focused on invoice validation. Technical and Soft skills: Strong analytics skills with the ability to collect, organize, analyse, and disseminate information with attention to detail and accuracy. Results-oriented and autonomous, with strong problem-solving skills; ability to drive operational excellence through data-driven insights. Effective verbal and written communication and interpersonal abilities. Education: A BA/BS degree in Legal, Finance, or other business discipline. Languages: Fluent in English (spoken and written). Preferred Skills Experience in healthcare and/or life-science industry. Experience in accounting / P2P processes. Experience in contract management and/or vendor management. Experience using contract management software (preferably AI-powered Obligation Management/CLM tools), and Microsoft Office Suite. Knowledge of other obligations management modules (e.g. Service Levels ; Collaboration). Global or international experience and ability to work with a diverse team. Experience working in a matrixed international environment. Multilingual, e.g. French, Spanish (verbal and written). null Pursue Progress . Discover Extraordinary . Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

At Intellyze Innovations , we partner with ambitious brands to help them grow with purpose, strategy, and precision. We’re looking for a skilled SEO Analyst with hands-on experience to join our digital growth team. This role is ideal for someone who has a deep understanding of search ecosystems and is eager to explore the future of AIO (AI Optimization) and AEO (Answer Engine Optimization). Job Details Company: Intellyze Innovations Location: Kochi, Kerala (On-site) Experience: 2–3 years Salary: ₹20,000 per month Employment Type: Full-time Joining: Immediate Key Responsibilities Conduct in-depth keyword research and competitor analysis tailored to each client's industry Execute and manage complete on-page SEO audits, including metadata, content structuring, internal linking, and site speed optimization Collaborate with content, design, and development teams to implement SEO strategies Optimize websites for improved visibility on Google, Bing, and answer engines like ChatGPT, Bard, etc. Monitor rankings, crawl errors, and site health using Google Search Console, Ahrefs, SEMrush, Screaming Frog, etc. Develop and deliver monthly SEO performance reports with actionable insights Stay updated on algorithm changes and best practices across traditional and AI-enhanced search Required Skills 2–3 years of proven experience in SEO execution and analysis Strong understanding of on-page, off-page, and technical SEO Proficiency in SEO tools like Google Analytics, Search Console, SEMrush, Ahrefs, and Screaming Frog Basic HTML/CSS knowledge and CMS familiarity (WordPress preferred) Excellent analytical skills and attention to detail Good communication skills and the ability to work cross-functionally Preferred Skills Knowledge or experience in AIO (AI Optimization) and AEO (Answer Engine Optimization) Experience in optimizing for multilingual or international websites Ability to work on schema markup and structured data implementation At Intellyze , we don't just build brands — we build legacies. If you're looking to step into a role where your potential is recognized, your growth is prioritized, and your ideas are valued from day one, this is the place to begin. We’re not hiring to fill a seat — we’re hiring to shape the future of our digital leadership. Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What are your salary expectations for this role? (Please mention a monthly figure in INR, based on your experience and market research.) Education: Bachelor's (Preferred) Experience: SEO: 1 year (Required) Work Location: In person

We’re looking for a freelance consultant with deep expertise in Alfresco Document Management System (DMS) to help us build a custom solution for a large-scale digitisation initiative. · Project: Design and implementation of a custom Document Management System · Engagement: 2–3 months | Remote-first | Immediate start · Type: Freelance / Full-time Consultant / Remote What You’ll Do: Customize and extend Alfresco (preferably CE) for enterprise-grade DMS deployment Develop workflows, access controls, and document classification schemas Enable integration with external systems (HR, ERP, email) via REST APIs Ensure support for bilingual interface Align solution with international archiving standards (ISO 14641, ISO 14721) Collaborate with the in-house product team and support user acceptance rollout Must-Have Skills: 3+ years of experience working with Alfresco DMS (Community or Enterprise) Strong background in Java, Spring, J2EE, REST APIs, Alfresco SDK Experience configuring document metadata, version control, and workflows Familiarity with OCR/ICR, especially for multilingual documents Comfort working independently and driving outcomes in a dynamic project Bonus Points For: Exposure to document compliance standards (ISO 14641 / 14721) Regulated industry experience Familiarity with open-source alternatives (e.g., OpenKM, Nuxeo) Interested? Send your portfolio/resume or a short note to gunjan.kumar@eigenlytics.com with the subject line: “Alfresco Consultant – Freelance DMS Project”

Key Responsibilities Registration of identified substances as per REACH legislation (Registration, Evaluation, Authorization and Restriction of Chemicals). Be apprised on all new requirements & communications of the European Chemical Agency for Registration, Evaluation, Authorization and Restriction of Chemicals and prepare documents as required. Maintain an updated library of multilingual documents such as Material Safety Data sheets, Technical Data Sheets, Labels and make it available to the users. Be knowledgeable of the various key inputs required for creation of the required documents. Updating the database and fulfilling customer requirement for Material Safety Data Sheets in different foreign languages and other Occupational health & safety requirements.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Personalized Attention: To offer exceptional customer service, understanding the individual needs of customers and providing effective solutions. Multilingual Communication: Use your language skills to communicate effectively with clients who speak different languages, ensuring a barrier-free experience. Jira Understanding is added advantage Problem Solving: Proactively identify and address customer problems and concerns, seeking effective and timely solutions. Query Management: Handle inquiries through various channels, such as email, online chat, and phone, ensuring accurate and real-time responses. Internal Collaboration: Working closely with other departments to solve complex problems and ensure a seamless customer experience. Ability to manage all the requests and incident in timely manner. Deep understanding to SLA concept and related information. Maintain regular communication with customers to identify opportunities for system enhancements. Documentation and Logging: Maintain detailed records of customer interactions, as well as provide regular reports on recurring trends and issues. Should be flexible to travel and work in other Geography if needed The functions described above do not limit the performance of other specific activities that contribute to the proper functioning of the company Qualification Previous experience in customer service with working in IT companies experience. Exceptional communication skills in at least two languages: English and one additional language, preferably Arabic. Customer orientation and ability to work under pressure. Excellent problem-solving and decision-making skills. Basic knowledge of customer relationship management (CRM) systems is a plus. Certification : ITIL certificate is a plus Experience : 3 years Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary The Technician in IT Service Delivery is a vital role focused on the operational aspects of IT services within an organization. This position entails the hands-on management of IT service requests, including installation, configuration, and troubleshooting of hardware and software. The technician ensures optimal system performance, provides user support, and maintains accurate service documentation. With a commitment to service excellence, this role is essential for ensuring that IT services are delivered effectively and efficiently, aligning with business needs and enhancing user experience. Responsibilities Years of Experience: 2 years Technical Support Personalized Attention: To offer exceptional customer service, understanding the individual needs of customers and providing effective solutions. Multilingual Communication: Use your language skills to communicate effectively with clients who speak different languages, ensuring a barrier-free experience. Monitor and maintain IT infrastructure to ensure availability and optimal performance. Diagnose and resolve technical issues, including hardware, software, and networks. Implement IT security measures to protect data and infrastructure. Collaborate with other teams to implement new technology solutions and improve existing processes. Document procedures and offer technical support to internal users. Provide technical support to customers via phone, email, or in person Troubleshoot and resolve hardware and software issues Install and configure new equipment and software Maintain and update existing systems Train users on new technology and software Service Delivery Management Manage service requests and ensure timely resolution Monitor service performance and identify areas for improvement Collaborate with other teams to implement service improvements Develop and maintain service level agreements (SLAs) Customer Relationship Management Build and maintain relationships with customers Understand customer needs and provide solutions Gather feedback and address any concerns or issues Communicate service updates and changes to customers Documentation And Reporting Document all service requests and resolutions Maintain accurate inventory of equipment and software Generate reports on service performance and customer satisfaction Identify trends and make recommendations for improvement High Impact Behaviors Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. Qualifications A bachelor’s degree in Computer Science, Information Technology, or a related field with at least 2 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. Proficiency in troubleshooting and resolving issues with computer systems, networking, and various software applications. Strong customer service skills with the ability to communicate effectively with nontechnical users. Industry certifications ITIL Foundation are highly desirable. Excellent problem-solving abilities to diagnose and resolve technical issues promptly. Ability to work well in a team environment and collaborate with other IT professionals. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.