Customer Support Associate Konnect Analytics

1.0 - 5.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Customer Support Executive in Coimbatore, your role involves addressing customer issues and resolving them efficiently. You will interact with customers through various channels such as phone and email, ensuring prompt resolution of all valid concerns. Your responsibilities will include: - Possessing excellent product knowledge to provide enhanced customer support - Ability to meet deadlines and prioritize tasks effectively - Competency in Microsoft applications like Word, Excel, and Outlook - Updating, implementing, and maintaining procedures - Documenting and communicating the outcomes of your efforts - Conducting meetings and presentations to share ideas and findings - Prioritizing i...

Posted 4 weeks ago

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Customer Support Associate Konnect Analytics

1.0 - 5.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Customer Support Executive based in Coimbatore, your main responsibility will be addressing customer issues and resolving them efficiently across various communication channels such as phone and email. You must ensure prompt resolution of all valid customer concerns by utilizing your excellent product knowledge to provide effective support. Your role will involve meeting deadlines, prioritizing tasks, and exhibiting proficiency in Microsoft applications like Word, Excel, and Outlook. You will be responsible for updating, implementing, and maintaining procedures, as well as documenting and communicating the outcomes of your efforts. Additionally, you will conduct meetings and presentatio...

Posted 3 months ago

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