Service Desk Engineer Mobilution It Systems

2.0 - 5.0 years

4 - 6 Lacs

hyderabad

Work from Office

Role Overview Join our IT Service Desk to support end users over voice, email, and chat for an international (UK) client. You will log and resolve tickets in ServiceNow, provide remote troubleshooting, and ensure clear, professional communication across 24x7 rotational shifts from office. Strong English and stakeholder handling are essential. Required Qualifications 2-5 years in IT support/help desk environment Hands-on experience with multi-channel support: calls, emails, and chat Experience handling UK/international customer process Excellent verbal and written English; strong call etiquette compatible with US/UK voice process Practical experience with a ticketing system (ServiceNow mandat...

Posted 1 month ago

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Customer Support Associate Akidha

1.0 - 3.0 years

1 - 2 Lacs

mumbai suburban, mumbai (all areas)

Work from Office

Handle inbound and outbound customer calls (orders, queries, prescription uploads). Explain affordable alternatives to branded medicines using approved scripts. Guide customers through WhatsApp, website, and app order processes. Log interactions in CRM and ensure follow-ups are completed on time. Coordinate with pharmacists/doctors for complex queries. Maintain high standards of empathy, trust, and compliance in every interaction.

Posted 1 month ago

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Senior Product Manager Prema Leathers

5.0 - 9.0 years

0 Lacs

guntur, andhra pradesh

On-site

PremierLeathers.com is a premier destination for high-quality leather bags known for their craftsmanship, durability, and style. Our curated collection showcases meticulous designs crafted by skilled artisans, emphasizing precision and timeless beauty. We prioritize durability by selecting only the finest quality leathers, ensuring longevity and functionality for our customers. With a diverse range of designs, from classic to modern, we cater to various preferences and occasions. This is a full-time on-site role for a Senior Product Manager at PremierLeathers.com in Guntur. The Senior Product Manager will be responsible for overseeing the development and management of leather bag products, f...

Posted 3 months ago

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Sales & Services Associate (v) Marriott

1.0 - 3.0 years

1 - 3 Lacs

Gurgaon, Haryana, India

On-site

Guest Engagement & Communication: Serve international guests by supporting their travel and booking needs Answer inquiries about property facilities, services, and room accommodations Provide a seamless, high-quality customer experience across channels (voice, email, chat) Welcome guests with warmth; anticipate their needs and express genuine appreciation Reservations & Booking Support: Handle reservation requests and modifications for multiple Marriott brands Support basic loyalty program inquiries and customer care cases Identify guest needs and apply sales techniques to drive revenue Ensure bookings comply with rules, loyalty guidelines, and case management standards Customer Care & Issue...

Posted 4 months ago

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