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7.0 - 10.0 years
7 - 10 Lacs
Gurugram
Work from Office
Role Overview: We are seeking experienced and dynamic professionals to drive our business development initiatives in the logistics sector, with a strong focus on Full Truckload (FTL) and Multimodal transportation. The ideal candidate will have an in-depth understanding of FTL operations and should be capable of identifying potential clients, assessing their logistics needs, and offering tailored solutions involving both single and multimodal transport systems. This role demands a strategic approach to customer engagement, solution design, and execution to enhance service value and drive revenue growth. We are seeking experienced and dynamic professionals to drive our business development initiatives in the logistics sector. The ideal candidate will be responsible for identifying potential clients, understanding their transportation and warehousing needs, and providing tailored solutions to enhance customer satisfaction and drive revenue growth. Key Responsibilities: Identify and engage potential customers across various industries. Understand client requirements for transportation of finished goods and raw materials. Provide customized solutions for transport, multimodal, and logistics needs. Build and maintain strong, long-term relationships with clients. Collaborate with internal teams to design logistics solutions that meet client needs. Participate in Request for Quotation (RFQ) and tender processes. Coordinate with tender teams to ensure competitive pricing. Oversee the onboarding process for new clients. Ensure seamless coordination between clients and operations teams for service delivery. Monitor service quality and address any issues promptly. Follow up on billing and payments to ensure timely collections. Manage claims and ensure timely resolution of any disputes. Track key performance indicators (KPIs) to assess client satisfaction and service efficiency. Implement improvements based on feedback and performance data. Qualifications and Skills: Bachelor's degree is mandatory. Strong understanding of FTL transport operations, Multimodal and market vehicle procurement. Excellent communication, negotiation, and interpersonal skills. Proficient in CRM software. Willingness to travel as required.
Posted 1 month ago
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