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Incident Manager Tata Tele Business Services

5.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

As an experienced ITIL Certified Incident Manager specialized in Cloud & SaaS Managed services with over 10 years of overall experience in managing 24x7 IT services support, your role will encompass the following key responsibilities: - Demonstrating a minimum of 10 years of expertise in managing 24x7 IT services operations. - Utilizing a minimum of 5 years of hands-on experience in incident management of Cloud & SaaS Managed services. - Showcasing proven experience in handling Major Incident Response and Resolution management, cross-functional coordination, communication, and stakeholder expectation management. - Utilizing proven experience in ITSM Tool Monitoring and Management for Inciden...

Posted 2 days ago

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