Role & responsibilities As a People Experience Business Partner , you will collaborate with your colleagues and management team to provide expertise in the areas of employee relations and organizational development. You will provide training and development strategies, conduct training, and ensure positive employee morale in alignment with Milestones Values and people policies for your client groups. As a Business Partner, you will act as an advisor to other PX team members in matters relating to a specific client’s requirements in your area of expertise. How You Will Make an Impact Provide advice and coaching to management regarding best practices, including organizational design, leadership, reward & recognition, and performance management. Ensure employee relations concerns are thoroughly investigated and resolved in a timely manner, ensuring compliance with appropriate local disciplinary procedures. Review staffing and attrition trends and makes appropriate recommendations to management based on collected data and observations. Advise on appropriate course of action on employee relations including probation, absence, maternity, paternity & shared parental leave, flexible working requests and leavers and monitoring of same Assist with the L&D across the business including delivering face to face or virtual training. Build strong, collaborative relationships with managers and the broader HR Team Work closely with and support the payroll team with monthly cut-off’s providing benefits information / monthly reports from benefits providers. Provide direction on wage and hour and employment compliance for client group(s) Promote positive employee morale and culture in support of Milestone’s Values. Advise employees and management as required to ensure consistency and fairness in the application of company policies and practices. Act as a coach and adviser to respective business units, a resource to employees, and a role model to all. Work on assigned HR projects. Conduct new hire/benefit orientations, training, and exit interviews. Excellent verbal and written communication skills. What You Will Need to Succeed 5+ years of experience in HR, including 2+ years in an HRBP role or equivalent IT or high-tech industry experience Intermediate to advanced Excel knowledge Proficient IT skills particularly the use of HRIS systems, ADP reporting a plus BA/BS degree, or equivalent HR Certification (aPHR, PHR, SPHR, SHRM-CP or SHRM-SCP)
Role & responsibilities Milestone Technologies is seeking a Lead Technical Business System Analyst with strong network skills to join our partners Digital Technology and Innovation function, working in the Partner Services Team within Cybersecurity Digital Trust office supporting end-user technologies. In this key role, you will be responsible for in depth gathering, developing and maintaining business and technical requirements to assist with migrating our clients partner from VPNs to virtual secure solutions. Responsible for ensuring the business requirements are fully gathered, documented and aligned with functional digital profile builds, identity management, application architecture details, etc. You will be working on high visibility projects and play a key role to delivering on Digital Technology and Innovation initiatives. You will work with global and functional area business/technical teams, system and project owners, and External Business Partners while serving a technical solution SME. CDT B2B Enablement and Partner Services are responsible for the design, development, delivery, governance, and life cycle of clients messaging and collaboration technologies. The team consists of cross-disciplinary IS professionals who understand how to deliver services that span both infrastructure and applications. Key duties for the B2B Technical/Business Analyst include : Knowledge of industry regulations, standards, business principles and information system technology Maintain progress on key initiatives and drive project milestones to completion Facilitating communication between business unit(s) and IT from initial requirements to final implementation Communicate directly with cross-functional team members/leads to confirm requirements and clarify business objectives/task Take ownership of relevant requirements issues and coordinate through to completion Document functional digital profiles based on least privilege principle Interact with multiple cross-functional areas to understand and develop joint roadmaps/strategies Log tickets for required changes and track progress through ServiceNow as also DevOPs and System Development Lifecycles processes Independently identify, document and escalate complex, break-fix issues and track to resolution Provide clear documentation for delivered solutions and processes, integrating documentation with the appropriate repositories and informing corporate stakeholders Implement solutions for external clients based on functional specification and capabilities Identify and flag tech security gaps in system level access Interact with Information Security, Identity and Access Management, teams to ensure solutions are scalable, secure, and optimized to protect client information Perform hands-on technical work and deliver readiness training to external business partners Monitor approval queue in ServiceNow Maintain knowledge of IS quality and compliance policies, SOPs and associated documents Applies analytical skills to evaluate and interpret complex situations/problems using multiple sources of information Preferred candidate profile
Description: The Manager, Talent Acquisition will lead of full-cycle recruiters based in India and hiring for positions in the U.S. team dedicated to hiring top technical talent for Milestones international team, and providing guidance and mentorship. You will be integral in evolving our sourcing and recruiting strategies and hiring processes. You will also help ensure our team delivers an exceptional experience for our candidates, stakeholders, and colleagues. This is a hybrid position, where you will work onsite three days a week in our Hyderabad office. Additionally, the work hours for this role are night shift, where you will work U.S. Central Standard Hours. Key Responsibilities Lead a team of global recruiters; develop, mentor, and coach direct reports in end-to-end recruiting processes to support efficiency and scalability and ensuring delivery of an exceptional experience for candidates and internal and external clients Lead the team, hiring managers, and stakeholders to improve cost-effective strategies for sourcing, recruiting, and retention Demonstrate and provide guidance and training on innovative sourcing approach/methodology, leveraging professional and social networking and other recruitment tools/technologies Manage the end-to-end recruitment life cycle including sourcing, screening, interviewing, evaluating, and offer negotiation process for self and team Cultivating meaningful relationships as a trusted advisor and business partner to hiring managers and stakeholders Maintain assessment and reporting of recruiting productivity and performance Builds Relationships with Agencies and staffing firms & builds partnerships and manages the procurement and vendor performance evaluation Conduct ongoing research to identify job boards, posting sites, educational institutions, non-profit organizations, and other relevant associations to further drive the staffing brand Desired Experience and Requirements • A Bachelors degree is required • A minimum of ten (10) years of experience recruiting technical professionals for U.S. companies leading our MSP team • A minimum of three years leading a full-cycle recruiting or sourcing function • Strong recruiting and business acumen to develop and manage established metrics • Demonstrated success in coaching and developing others • Knowledge of current market trends and competitive data • A blend of agency and in-house experience preferred • Proficient in various applicant tracking systems (Bullhorn preferred) and, MS Office (Excel, Word, PowerPoint, Team, Outlook) • Ability to deliver results while navigating a dynamic, fast-paced environment with evolving goals