89 Mss Jobs - Page 2

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for AEM Fullstack skill set Preferred Skills: Technology-Adobe AEM CQ-AEM 6.0

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for Adobe Target Preferred Skills: Technology-Digital Marketing-Adobe Campaign Technology-Digital Marketing-Adobe Test and Target

Educational Bachelor of Engineering,Bachelor Of Technology (Integrated),Bachelor Of Comp. Applications,Bachelor Of Technology,Bachelor Of Commerce,Master Of Engineering,Master of Science (Technology),Master Of Comp. Applications,Master Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : 2+ years of PeopleSoft HCM Payroll and Benefits Techno functional talent Strong expertise in Payroll and Benefits module. Experience in Core HR, MSS, ESS modules would be appreciated. Hands on Expertise in technical Skills like App Designer, SQL, BI Publisher, App Engines, CI Hands on experience on Advanced technical skills like AWE (Approval Workflow Engines), App Packages and Online customizations. Expertise in Integration broker would be a plus Good communication, analytical skills, presentation skills Primary skillsPeoplesoft -Peoplesoft Human Capital Management (Peoplesoft HCM/ PS HCM) Preferred Skills: Technology-PeopleSoft-HCM Compensation Management Technology-PeopleSoft-HCM Time & Labor Technology-PeopleSoft-HCM Performance Management Technology-PeopleSoft-HCM Core

Educational Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborateLocation of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, Jaipur, Hubli, Mysore.While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional : Minimum 3 years of experience in SAP HR- ABAP Environment Strong hands on Experience with OOPs concepts, BADI, Report and Module Pool Programming, LDB and OOPs Experience in handling data transfer mechanism using IDOCs, Interfaces through PI Fair Technical Knowledge of working with WDA, FPM, Workflows, Smart Forms, ADOBE, ESS/MSS Applications Good understanding of the HCM Functionalities to be able to prepare high quality Technical Specifications as per the requirements Good Communication skills and available to mentor the team Any experience on UI5, S/4 HANA will be added benefit Preferred Skills: SAP ABAP-SAP ABAP HR

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for .net with ReactJs skill Preferred Skills: Technology-Microsoft Technologies-.NET Frameworks Technology-Full stack-.Net Full stack-Frontend(Reactjs)+ Enterprise layer(.NET)+DB

Educational Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skillsLocation of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Coimbatore, Mumbai, Jaipur, Vizag, Mysore, Kolkata, Hubli.While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional : Minimum 5 years of experience in SAP HR- ABAP Environment Strong hands on Experience with OOPs concepts, BADI, Report and Module Pool Programming, LDB and OOPs Experience in handling data transfer mechanism using IDOCs, Interfaces through PI Fair Technical Knowledge of working with WDA, FPM, Workflows, Smart Forms, ADOBE, ESS/MSS Applications Good understanding of the HCM Functionalities to be able to prepare high quality Technical Specifications as per the requirements Good Communication skills and available to mentor the team Any experience on UI5, S/4 HANA will be added benefit Preferred Skills: SAP ABAP-SAP ABAP HR

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for Adobe Analytics Skill Preferred Skills: Technology-Adobe Analytics-Analytics Functional

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for .Net with Angular skill Preferred Skills: Technology-Microsoft Technologies-.NET Frameworks Technology-UI & Markup Language-ANGULARJS2

We are looking for immediate job openings onSAP HCM US PAYROLL_Hyderabad_Contract Skills SAP HCM US PAYROLL Exp 8+ Years Location Hyderabad Notice Period Immediate Employment Type Contract Looking for an expert who has through knowledge on US payroll. Functional resource who can configurecustomize US payroll related request. An ideal candidate must have minimum of 4-6 full life cycle implementations for US Payroll and Time and 8 -10 years of overall experience in design and configuration of Payroll and Time module including but not limited to the following; SAP payroll configuration for Gross payroll and Net Payroll, Tax Reporter configuration, Should have 8-10 years of experience in SAP US Payroll and had strong experience in Gross to Net calculation in US Payroll. Should have done one end to end implementation and support project for SAP US Payroll Have good hands-on experience in Schema, Rules, 3rd party integration and interfaces. Should have done one end to end implementations and support projects for SAP US Payroll. Have good hands-on experience in Schema, Rules, 3rd party integration and interfaces. Must have worked in OM, PA. Time (-ve and +ve) , Payroll- US and ESS Experience in SAP Time Module. Very good experience in CATS Experience in SAP HCM configuration, schema development and writing PCRs. Expertise in developing payroll functions and operations Experience in creating and defining custom operations and rules Experience with Yearend activities and support packs implementation, Extensive experience in compliance reporting for more than 1 country Excellent written and verbal communication skills Ability to propose solutions, addressing business issues and objectives using a combination of standardized and customized services.

We are looking for SAP SuccessFactors consultant having experience in strategic Workforce Planning in SAC. Job Details Skills : SAP SF with SWP lead Duration6 Months to 1 year Job type : Contract Job Discription : SAP SuccessFactors consultant with hands on experience of implementing Workforce Planning module must demonstrate the ability to have functionally lead the SF strategic workforce Planning in SAC or deep knowledge of workforce planning including Personal cost planning Must be able to demonstrate the ability to model user requirement both written and oral into workbooks Must be able to manage stockholders Have good knowledge of how to construct financial workforce planning with costing.

Focus on the implementation, configuration, and support of SAP SuccessFactors Employee Central Payroll and SAP EC Payroll modules. Ensure smooth payroll operations, compliance, and accurate reporting.

Design and implement SAP Fiori applications to provide intuitive, user-friendly interfaces for SAP systems. Develop and customize Fiori apps to improve user experience and optimize business operations.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Information Lifecycle management ILM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while staying updated with the latest technologies and methodologies in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Information Lifecycle management ILM.- Good To Have Skills: Experience with application development frameworks.- Strong understanding of business process modeling.- Familiarity with database management systems and data migration techniques.- Experience in developing user interfaces that enhance user experience. Additional Information:- The candidate should have minimum 5 years of experience in SAP Information Lifecycle management ILM.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Implement and support SAP Human Capital Management modules covering personnel administration, time management, benefits, and recruitment.

Notice Period: Immediate Joiners Employee type : C2H Minimum of 7 years of SAP ABAP experience Minimum 4 years of ABAP HR experience Good knowledge of HCM functional areas Should have worked in support engagements Location: Mumbai from client location Very good communication and flexible to work in shifts Also need good hands on experience in web dynpro , workflow and employee portal (Ess/Mss)

We need 2 Fiori developers. Knowledge of Business Application Studio Built SAP Fiori apps Familiar with OData services Familiar with Cloud Foundry Good to have knowledge of other SAP BTP components Experience: 1 to 2 years of hands on Fiori apps development

SAP SuccessFactors consultant with hands on experience of implementing Workforce Planning module must demonstrate the ability to have functionally lead the SF strategic workforce Planning in SAC or deep knowledge of workforce planning including Personal cost planning Must be able to demonstrate the ability to model user requirement both written and oral into workbooks Must be able to manage stockholders

#Employment Type:Contract Experience: 4+ years (REX) Quick Roles and Responsibility: Candidate must have hands-on working knowledge on Enterprise portal. Must have knowledge on migrating Webdynpro JAVA, Webdynpro ABAP, ESS\MSS standard overview pages, PAR files and KM contents. SAP Fiori/UI5 knowledge will get added advantage. Should be an individual contributor. Good in learning and explore new SAP technology. Must have good attitude. Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim

Requisites Education Qualification : Bachelors or Masters Degree Overall Experience : 1015 Years Relevant SAP HCM Experience : 8+ Years Designation/Role : SAP HCM Consultant Location : Bengaluru Working Hours : Hybrid UK Hours Role Summary Role Overview As an SAP HCM Consultant , you will be responsible for designing, implementing, and optimizing SAP Human Capital Management (HCM) solutions to support the organization’s HR and payroll processes. The role includes configuration, enhancement, and support of SAP HCM modules, while ensuring compliance with global HR standards and integrating with emerging technologies like SAP SuccessFactors and SAP Fiori . You’ll need a blend of technical knowledge, process understanding, and stakeholder management to support core HR functions, payroll, time management, and talent management. Key Responsibilities 1. Solution Design & Implementation Configure and implement SAP HCM modules: Personnel Administration (PA) Organizational Management (OM) Time Management Payroll Employee Self-Service (ESS) / Manager Self-Service (MSS) Develop custom solutions for complex HR and payroll requirements, including statutory compliance. Integrate SAP HCM with third-party systems (payroll, benefits, time tracking). 2. Support & Optimization Provide end-to-end support for SAP HCM modules. Resolve system issues and implement enhancements. Optimize configurations and processes for better performance and user experience. 3. Cross-Module Integration Ensure integration of HCM with: SAP FI/CO SAP SuccessFactors SAP Fiori Work with technical teams to implement interfaces, reports, and workflows. 4. Emerging Technology Adoption Support and configure SAP SuccessFactors Employee Central and integrate with SAP HCM. Utilize SAP Fiori apps to improve HR and payroll user experiences. 5. Stakeholder Collaboration Collaborate with HR business teams to gather and translate requirements into technical specs. Act as a liaison between technical and functional teams to ensure seamless project delivery. 6. Data Governance & Reporting Ensure secure and accurate employee data management in SAP systems. Develop and maintain reports using: SAP Query Ad Hoc Reporting ABAP Reports Skill Set / Responsibilities Essential - Core Must-Have Skills Strong expertise in SAP HCM modules: Personnel Administration (PA) Organizational Management (OM) Time Management Payroll (local & global compliance) ESS/MSS Customization and configuration for payroll and time evaluation. Integration knowledge with SAP FI/CO for payroll posting. Experience with SAP SuccessFactors : Employee Central Recruiting Onboarding Hands-on experience with: HR Renewal functionalities SAP Fiori for HR Desirable - Good-to-Have Skills Familiarity with SAP BTP (Business Technology Platform). Knowledge of Talent Management Suite (Learning, Performance, Succession Planning). Global payroll implementation experience. Proficiency in developing custom reports using: ABAP HR SAP Analytics Cloud (SAC) Market Standard Expectations 1. Certifications SAP HCM or SAP SuccessFactors Certified Payroll certifications (e.g., Nordic region compliance) 2. Project Experience Full lifecycle SAP HCM implementation and upgrades Experience with SAP ECC to S/4HANA migration 3. Emerging Technologies Knowledge of AI/ML-driven HR solutions integrated with SAP Experience using RPA (Robotic Process Automation) for HR workflows Interested candidates send your cv to purva.pattanshetty@onamagroup.com

Role Purpose Executive Assistant Do The ideal candidate will work closely with one or multiple Vice Presidents to assist with managing expense reports, travel arrangements (domestic and international) as well as calendar management. Ideal candidate is one who strives for excellence, has a cooperative spirit, is compassionate and enjoys working in a fast paced environment where getting things done is a high priority. Incumbent will perform a variety of duties and task for Vice Presidents of business unit and may be directed to prepare or handle additional administrative tasks as needed. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description : YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireSAP HR ABAP Professionals in the following areas : Key Responsibilities: Develop, enhance, and maintain ABAP programs, reports, interfaces, conversions, enhancements, and forms (RICEF) in SAP HCM. Work on HR-specific ABAP including Logical Databases (LDBs), Infotypes, Macros, Payroll Schemas, PCRs, and BAdIs . Design and optimize custom workflows, ALV reports, Smart Forms, SAPscripts, and Adobe Forms for HR processes. Develop OData services, CDS views, and Fiori apps for HCM modules. Integrate SAP HCM with SuccessFactors, ESS/MSS, and other third-party systems . Debug and troubleshoot complex HR-PY, PA, TM, and OM issues. Collaborate with functional teams to understand business requirements and provide technical solutions. Perform performance tuning and code optimization for large-scale HR data processing. Follow SAP best practices and ensure compliance with coding standards. Working knowledge or Willing to learn CPI Required Skills & Qualifications: 10+ years of hands-on ABAP development experience , with at least 5+ years in SAP HCM . Strong expertise in HR ABAP , including: Infotype programming, PNP logical database, Payroll & Time Schema modifications HR BAdIs, Enhancement Spots, User Exits Workforce Analytics (HR-SF), ESS/MSS, and Portal integration Proficient in OOPS ABAP, BAPIs, BDCs, RFCs, IDocs, and Web Dynpro . Experience with SAP Fiori, OData . Knowledge of SAP HCM integration with SuccessFactors is a plus. Strong debugging and performance optimization skills. SAP S/4HANA experience is desirable. Excellent communication and client-facing skills. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Job Title - S&C GN - Data Science Manager Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. As a manager , you will play a crucial role in stakeholder engagement, client communication, and business development . You will be responsible for translating complex AI/ML insights into actionable business strategies and presenting them to senior leadership and clients. Your role will involve collaborating with cross-functional teams, understanding client pain points, and driving data-driven solutions . Additionally, you will lead client presentations, proposal development, and business growth initiatives , ensuring seamless execution of AI/ML projects while identifying new opportunities for innovation and expansion. Strong interpersonal and negotiation skills will be key to driving successful partnerships and long-term business impact . About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 6+ years of relevant experience, OR Masters degree with 8+ years of experience, OR Bachelors degree with 11+ years of experience

Job Title - S&C GN - Data Science Manager Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. As a manager , you will play a crucial role in stakeholder engagement, client communication, and business development . You will be responsible for translating complex AI/ML insights into actionable business strategies and presenting them to senior leadership and clients. Your role will involve collaborating with cross-functional teams, understanding client pain points, and driving data-driven solutions . Additionally, you will lead client presentations, proposal development, and business growth initiatives , ensuring seamless execution of AI/ML projects while identifying new opportunities for innovation and expansion. Strong interpersonal and negotiation skills will be key to driving successful partnerships and long-term business impact . About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 6+ years of relevant experience, OR Masters degree with 8+ years of experience, OR Bachelors degree with 11+ years of experience

Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for OTC working experience Demonstrated project skills and transformation in OTC area Data interpretation & Analysis Six Sigma/Lean certified basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Ability to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role CS & VOLTE Operations Job Level/ Designation M2 / AGM Function / Department Central Operations Group-Active Operations Location Mumbai - Corporate Job Purpose To efficiently manage and maintain operations for National VoLTE, VoWiFi & Fix line VOIP Network (SME), so as to uphold a quake free network, and deliver quality customer experience through on-ground deployment of operational practices and guidelines. To Collaborate with SNOC, MS-Partners, Vendors, circle teams & POI partners, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues. Ensure Submission & notification to DOT so as to maintain 100% regulatory compliance. Key Result Areas/Accountabilities VoLTE, CS Core & Signaling Product Operations Responsible for overall Governance of various Network Elements in CS Core, VOLTE, STP & HLR/HSS domain Managing technical activities in forefront as SW upgrades, Technical Audits, Network resilience, Configuration changes for National Network. Supporting Circle team for operation of all Core nodes, evaluating RISK and mitigation plan in planned and unplanned outages Initiate actions to keep bandwidth utilization under threshold. POI partner management & port allocation for POI augmentation across the circles. Ensure successful completion of VoLTE UAT test cases from operations point of view. Sharing & Implementation of Best Practices across Circles. Fulfil various SOX / Security Requests. Arranging new code opening & modification of routing for existing codes in all core nodes across circles. Spare management for resolving hardware faults in core nodes. Roll out of parameter changes/ software upgrades in core nodes. VoLTE Capacity Management Monitor of HW/SW utilization for all VoLTE network elements and optimize same in sync with planning . Publishing of Monthly Report 5th of every month & VoLTE Dashboard to TOP management. RCA Analysis & rectification of call failure and emergency issues reported. Proactive triggering to Project & Planning team to cater the increasing traffic in core Nodes based on current utilization. Maintain congestion free VoLTE network by regular tracking & initiating required actions to ensure capacity utilization within threshold. Regulatory compliance Notification to DOT for any Change in Core Network Architecture & Software for various VoLTE Nodes. Supporting Circle Team for TRAI security Audit. Ensure timely delivery of ADHOC data requirements of TRAI & DoT. Impact analysis & launch of VoLTE ICR in co-ordination with Business, RA, Circle teams, other operators within stringent timelines. Vendor/Cross functional Coordination Co-ordination with MS-Partner & Vendors to ensure completion of Operational tasks & resolution of escalated issues Coordination with SNOC & Circle Teams for various VoLTE Network related issues. Validation for impact of new software in co-ordination with PMS, Mediation, RA and other concerns. Transformations and Rollout Analysing business requirement for rollout of new project in network & sharing impact. Co-ordination with multiple stakeholders for new roll out & transformation projects on live nodes. Support to project team in various projects related to core network. Core Competencies, Knowledge, Experience Minimum 6+ years of experience in Telecommunication Industry in Core/VoLTE Domain. Knowledge of Mobility Call flows, VoLTE Architecture, Telco Cloud, MSS, HSS, TAS, CSCF and SIP protocol will be preferred Good communication and presentation skills Ability to drive the Project/activity independently Prompt Co-ordination with vendors, internal teams & top management Must have technical / professional qualifications BE/B.Tech (E&C). preferably from reputed institution. Cloud Certification (will be a plus), Years of Experience 7+ years of experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership