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3 - 7 years

6 - 10 Lacs

Hyderabad

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Service Assurance - ITSM Queue Lead Do you demand the best from your professional careerAre you inspired by excellenceAt Centrilogic, you will have the power to make a real impact. Come and join us in our mission to help companies become better digital versions of themselves. Purpose and Objectives Over nearly 15 years, we have become a premier global provider of multi-cloud management, cloud-native application development solutions, and strategic end-to-end digital transformation services. Headquartered in Canada and with regional headquarters in the U.S. and the United Kingdom, Centrilogic delivers smart, streamlined solutions to clients worldwide. The Service Assurance organization is committed to the success of our customers through outstanding technical support. We are not merely a Call Centre! We actively investigate customer issues by mastering diverse technologies and working intensively with our products. We measure our success by customer satisfaction. EXPECTATIONS AND TASKS As an ITSM Queue Lead, you will play a critical role in ensuring timely and efficient handling of all service tickets. You will act as the central hub between our customers, service teams, and internal stakeholders, making sure that service requests are resolved in accordance with Service Level Agreements (SLAs). This position offers you the opportunity to work with diverse technologies, troubleshoot real-time customer issues, and drive service excellence. Among other responsibilities, you should expect to do many of the following: Manage Ticket Queues: Monitor and organize service ticket queues, ensuring all tickets are prioritized, assigned, and resolved promptly while meeting SLAs. Ticket Assignment Escalation: Ensure tickets are assigned to the appropriate team members based on expertise and workloads and escalate complex issues to senior engineers or management. SLA Compliance: Proactively track and manage ticket resolution to avoid SLA breaches, providing solutions for tickets approaching their deadlines. Communication Collaboration: Act as a liaison between customers, service engineers, and management, providing regular updates on ticket status, incident escalations, and resolutions. Quality Assurance: Ensure high-quality ticket documentation and resolution, maintaining a detailed log of each ticket and verifying customer satisfaction upon closure. Reporting: Prepare and present regular reports on ticket volumes, SLA performance, bottlenecks, and other key performance indicators (KPIs) to internal stakeholders. Customer Satisfaction Surveys: Investigate and provide analysis of negative customer surveys and if any preventative measures could have been carried out to avoid the dissatisfaction Process Optimization: Identify and implement best practices to improve service delivery efficiency, including automating workflows and reducing resolution times. Team Support: Work closely with service teams to provide guidance, mentorship, and assistance in complex or high-priority incidents. EDUCATION University degree or College diploma program in Computer Science or a related field. SKILLS AND COMPETENCIES Excellent Communication Skills: Strong verbal and written communication in English. Strong Organizational Skills: Ability to manage multiple tasks and prioritize effectively, even under pressure. Technical Expertise: Familiarity with data center operations, public/private cloud platforms, ticketing systems, and network components. Problem-Solving Ability: Strong analytical skills to diagnose and troubleshoot technical issues. Knowledge of ITIL Practices: Understanding of Incident, Problem, and Service Management processes in alignment with ITIL principles. Customer-Centric Mindset: Commitment to delivering a superior customer experience with every interaction. WORK EXPERIENCE Minimum 3 years of experience in technical support, data center operations, or customer service in a Managed Services Provider (MSP) environment. Previous experience managing ticketing systems such as ServiceNow, Jira, or Zendesk is preferred. Experience working with cloud platforms like Azure, AWS, or private cloud environments is a plus. LOCATION Hyderabad, India

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3 - 6 years

8 - 11 Lacs

Mumbai

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Have 2+ years of experience in Pre-sales solutions design, rfp, rfq, rfi , Bid management Should be able to design security portfolios like SOC services, penetration testing, vulnerability scanning Design solutions for cybersecurity offerings and managed services Ability to prioritize and validate the threats, define principles, policies, standards, and governance Ability to design, build, test and implement cybersecurity solutions Strong in cloud architecture and multiple domain experience Experience in creating maintaining technical roadmaps and reviewing new systems services Security or Architecture specific certification is an added advantage (ex: CISSP, SANS GIAC, SABSA, TOGAF etc.) Experience in working with Cloud environment for MSP / IT solutions provider Ensure that key risks and issues are identified and resolved in line with the information risk policies. Technical presales engagements with new customers and existing stakeholders Design security controls and guiding their use for both on-premise technologies and cloud-hosted solutions. Should be able to work in and across large geo-dispersed teams. Role: Cyber Security Industry Type: IT Services Consulting Department: IT Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: Any Graduate PG: Any Postgraduate Key Skills Managed services cyber security

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1 - 3 years

2 - 4 Lacs

Greater Noida

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NR Consulting is hiring US Recruiters (Non IT/Business Professional/Light Industry): Experience - 1 year to 3 years in US recruitments Location - Greater Noida (5 days onsite) Shift - EST (6.30pm to 3.30am IST) Job Role: Qualified candidate should have understanding and experience of US Recruitment. Experience in W2. Must have Sound knowledge and working experience on Non IT/Business Professional/Light Industry etc concepts. Well versed with Visa Status and should have worked with USC, GC. Authorizations, and adequate experience with US Tax terms. Build and maintain an ongoing pipeline of potential candidates by identifying prospects through direct sourcing, web sourcing, networking, social media, user groups, research, referrals, and other creative ways to fill the candidate pipeline. Excellent Verbal and Written communication skills. Salary best in the industry with attractive recurring incentives, CAB (both sides) Meal & Snack facility, Mediclaim and Group Accidental Insurance and lot more benefits. Note: Applicants should have their own laptop with windows10/11, 8GB RAM and SSD Please share your updated cv at hema.s@nrconsulting.com and LinkedIn profile link if interested. Looking for Immediate joiner. References are most welcome.

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0 - 5 years

3 - 8 Lacs

Gurgaon

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1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills Ability to differentiate between different type of IT assets Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 Understanding of desktop applications and how do they work, installation and uninstallation Ability to support users in business applications based on SOP s Troubleshooting Desktop/Application remotely Ability to carry out Disk management, Disk Encryption, Wireless configuration Ability to check utilization and availability, ability to perform start up and shut down services by following SOP Ability to Install and configure email client, troubleshoot connectivity issues Ability to troubleshoot calls for printers and copiers locally and remotely Basic Networking (Protocols/OSI Layers/IP address) Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain - (For MSP and Enterprise)

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9 - 14 years

4 - 9 Lacs

Chennai, Jaipur

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Description We are seeking a highly skilled and experienced Senior Planning Engineer - Civil to join our dynamic team. In this pivotal role, you will be responsible for leading and managing the planning functions of complex civil engineering projects. Your expertise will be crucial in developing, implementing, and monitoring project schedules while ensuring that all milestones and deadlines are met without compromising quality. As a Senior Planning Engineer, you will work closely with project managers, engineers, and external stakeholders to coordinate project activities and align schedules across different teams. Your analytical skills and attention to detail will be vital in assessing risk factors and providing actionable insights to facilitate timely project delivery. The ideal candidate will have a strong knowledge of civil engineering principles, advanced project management techniques, and experience with planning software. This is a fantastic opportunity for a proactive engineer who thrives in a fast-paced environment and is eager to make a significant impact on our projects. If you possess a deep understanding of civil planning processes and a passion for driving projects to success, we invite you to apply and be part of our innovative team. Responsibilities Lead the development and maintenance of project schedules using planning software. Coordinate with project managers and technical teams to gather input for planning activities. Identify project risks and develop mitigation strategies to minimize impacts. Monitor project progress and provide regular updates to stakeholders. Ensure that planning processes comply with company policies and industry standards. Conduct feasibility studies and analyze project requirements to improve planning accuracy. Collaborate with procurement teams to align material and resource planning with project timelines. Requirements Bachelor's degree in Civil Engineering or related field; Master's degree preferred. Minimum of 7 years of experience in civil engineering planning and project management. Proficiency in project planning software such as Primavera P6 or Microsoft Project. Strong understanding of civil engineering principles and practices. Excellent analytical and problem-solving skills with a keen attention to detail. Strong communication and interpersonal skills to collaborate effectively with diverse teams. Ability to work under pressure and manage multiple projects simultaneously.

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4 - 9 years

0 - 1 Lacs

Hyderabad

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BDM Poistion: Role & responsibilities Qualifications: 5+ years in business development or account management, with a focus on MSP or staffing services. Proven experience in managing contingent workforce programs and MSP solutions for large organizations. Strong understanding of MSP processes , including vendor management , workforce optimization , and cost control . Extensive knowledge of VMS platforms (e.g., Fieldglass , Beeline ) and integration with staffing operations. Expertise in driving new business , expanding client portfolios, and securing long-term MSP contracts . Ability to build and maintain client relationships , delivering customized staffing solutions tailored to client needs. Proficient in CRM systems (e.g., Salesforce , HubSpot ) to manage sales activities and client data. Strong presentation and negotiation skills for creating and presenting proposals and service agreements . Experience with staffing tools (e.g., USA Staffing , Bullhorn ) for candidate sourcing, recruitment, and compliance tracking. Deep understanding of staffing compliance regulations , including labor laws and MSP program SLAs (Service Level Agreements). Ability to analyze market trends , workforce data, and performance metrics to drive business growth and optimize staffing solutions. CSP or MSP-related certifications (e.g., VMS Administrator , Certified Staffing Professional ) preferred. Note: Please email resumes to hradmin@Conchtech.com Recruiter Position: Role & responsibilities Collaborate with hiring managers to understand staffing needs and develop effective recruiting strategies. Source potential candidates through online channels (e.g., social platforms, job boards, professional networks) and traditional methods Review resumes and credentials to pre-screen candidates and assess their qualifications and fit for specific roles. Conduct telephonic interviews to evaluate candidates technical skills, experience, and cultural fit. Coordinate and schedule interviews between candidates and hiring managers. Maintain candidate databases and Applicant Tracking Systems (ATS) to track candidate progress and ensure data accuracy. Expertise in W2 hiring as well as C2C hiring and 1099 Tax terms Ensuring that an adequate number of qualified candidates is submitted for all assigned client requirements in a timely manner. Build and maintain relationships with candidates, hiring managers, and external recruiting partners. Must haves Relevant Experience Excellent Communication interpersonal skills and negotiation skills Strong sourcing skills, including experience with LinkedIn Recruiter and other job boards Ability to work independently and as part of a team

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4 - 9 years

3 - 8 Lacs

Bengaluru, Bangalore Rural

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Senior QS & Planning Engineer Location: Bangalore (On-site) Experience: 2 to 12 years Company: Creative Square Consultants Pvt Ltd About Us: Creative Square Consultants is a full-service construction management firm specializing in residential, commercial, and large-scale layout developments . We take pride in delivering high-quality, cost-effective, and innovative solutions by integrating sustainability and best practices in project management . As we continue to grow, we are looking for dynamic and skilled QS & Planning Engineers to join our team and contribute to the successful execution of high-rise and MIVAN construction projects . Position Summary: We are hiring QS & Planning Engineers with experience levels ranging from 2 to 12 years . The role involves cost estimation, project scheduling, vendor coordination, and budget management to ensure smooth project execution. The ideal candidate should possess expertise in quantity surveying, cost optimization, financial tracking, and planning tools like Primavera/MS Project . Responsibilities will be assigned based on the level of experience, with junior professionals focusing on operational execution , while senior professionals will handle strategic planning, leadership, and decision-making . Key Responsibilities (Based on Experience Level) For Candidates with 2-5 Years of Experience (Junior Level) Quantity Surveying & Cost Estimation Assist in preparing Bill of Quantities (BOQs), tender documents, and cost estimates . Support in tracking procurement and material consumption on-site. Verify vendor invoices and subcontractor billing for accuracy. Project Planning & Coordination Assist in creating project schedules and timelines using Primavera/MS Project. Monitor daily project activities , ensuring progress aligns with the planned schedule. Prepare weekly and monthly progress reports . Budgeting & Cost Control Help maintain budget records and cost breakdowns for projects. Identify potential cost-saving measures and support in value engineering exercises. Documentation & Reporting Prepare and maintain project records, including contracts, RFIs, MOMs (Minutes of Meetings), and invoices . Support in conducting site meetings and tracking action items. For Candidates with 6-12 Years of Experience (Mid-Senior Level) Advanced Quantity Surveying & Cost Management Oversee end-to-end vendor billing and invoice certification for large-scale projects. Conduct detailed rate analysis for materials, labor, and overhead costs. Identify and implement cost control measures to ensure financial efficiency. Strategic Project Planning & Execution Develop comprehensive project schedules, timelines, and resource allocation plans . Conduct risk assessment and mitigation strategies for project delays. Ensure that project milestones are met within budget constraints. Billing & Reconciliation (Client & Subcontractor) Manage client invoicing and ensure timely payments based on contract terms. Track subcontractor billing , ensuring alignment with actual work completed. Conduct financial reconciliations and prepare reports on project cash flow. Leadership & Decision Making Lead cross-functional teams , coordinating with project managers, vendors, and contractors. Provide insights on budget forecasts and project feasibility to senior management. Ensure compliance with regulatory and contract requirements . Required Skills & Qualifications Educational Background: Bachelors degree in Civil Engineering or a related field. Experience: 2 to 12 years of experience in QS, planning, budgeting, cost management, and project execution . Experience in MIVAN and high-rise structures is preferred. Technical Skills: Proficiency in AutoCAD, MS Excel, MS Project, and Primavera . Strong knowledge of cost estimation, BOQ preparation, and tendering processes . Expertise in contract negotiation, vendor management, and cash flow tracking . Soft Skills: Excellent analytical, problem-solving, and negotiation skills . Strong communication and teamwork abilities . Ability to handle multiple projects and deadlines efficiently . Why Join Us? Professional Growth Work on large-scale projects with advanced construction methodologies . Challenging Projects Be part of landmark high-rise and MIVAN projects . Innovation & Sustainability We focus on cost-effective and eco-friendly construction solutions . Leadership Opportunities Progress into senior roles with mentorship and career development . How to Apply? Send your CV to: careers@creativesquareind.com Contact us at: 8019555164 Join Creative Square Consultants and be a part of shaping the future of construction!

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5 - 10 years

7 - 17 Lacs

Bengaluru

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Job Title: Marine Quality Assurance Advisor downstream Link to apply: Please find the below link to apply, Copy paste the link in your browser. https://jobs.exxonmobil.com/job-invite/79652/ What role you will play in our team: ExxonMobil is seeking an experienced Marine Professional to join our global team, driving competitive advantage through growing business and fleet of contracted vessels worldwide. To be successful in this role, you must quickly build understanding of our business needs, employee value proposition and be able to translate business strategy and objectives into high impact actions. You will be a strategic, innovative, and a critical thinker who is outcome focused, able to challenge organization paradigms and demonstrated ability to lead transformational change You come with high ambition, high energy, tremendous work-ethic, and a desire to be part of a winning team If this sounds like you, we want you on the team! Work with the managed service provider (MSP) marine quality assurance (MQA) team on various tasks related to the assessment and stewardship of vessels and operators engage in EM related business. Subject matter expertise in the support of Global Marine (GM) innovation and external advocacy initiatives. Serve as subject matter expert on the design, construction, operation, maintenance, and repair of marine assets (hydrocarbon transportation vessels, offshore support vessels, and floating terminals) used in EM business. Expert advisory on ship-handling and seamanship, vessel administration, cargo and ballast operations, mooring & towing operations, terminal interfaces, regulatory compliance, operation and repair of vessel machinery systems, and vessel emergency response. Leverage this knowledge to interface between various EM business units and MSP Project Advisory team to identify, develop, and execute marine technical and operational solutions, in a project management role utilizing MSP personnel on a subcontractor basis. Job location is based out of Bangalore, Karnataka What you will do: Work with the MSPs MQA team on various tasks related to the assessment of candidate third party vessels and vessel operators for EM service, and the stewardship of contracted vessels Monitoring and verification of High Consequence Risk (HCR) prevention and mitigation voyage order subjects; Verify onboard and underway sailing along with operator office visits to verify effectiveness of operators HCR safeguards. Implementing and stewarding Performance Improvement Roadmaps with key operators not meeting expectations; Engaging with vessel operator in higher severity incidents and keeping relevant internal stakeholders informed. Reviewing higher severity incidents involving EM chartered vessels, including any associated gap closure activities; Emergency response support activities, as outlined in the GM “Marine Emergency Support Response Plan”. Processing screenings in “SMARTQA” system where elevated approvals (i.e. beyond the authority of the MSP); Work with the MSP to evaluate / approve STS Service Providers and STS locations; Engaging with EM affiliates to provide solutions related to ongoing or potential voyages, chartered vessels / potential vessels, terminals, STS, risk screenings, voyage order clauses, and preventative / mitigative measures. Determine if task specific Risk Screening is required for evaluation and provide advisory Business continuity plan (BCP) activities, including vessel screenings in “SmartQA” MSP is unavailable. Support of EM Upstream MQA activities, as outlined in the EM “Marine Quality Assurance Production Best Practice.” Preliminary contract review & ad-hoc projects support About You: Skills & Qualifications: Marine operations, technical and/or nautical expertise and experience between 5 -10 years as a marine officer. Thorough knowledge of ExxonMobil MQA processes, procedures, the functionality and use of SMARTQA. Comprehensive understanding of EM OIMS, CIMS, standards and procedures for management reporting. Previous work experience on shore side or ship board operations roles dealing with deep sea tankers or marine terminal operations Knowledge in the compliance to Access Control, Risk Assessment, Change Management & Business DRP/BCP Marine industry knowledge with MQA requirements/expectations and risk management principles; Capabilities to act as an ISM Auditor with experience in Third Party Safety Management System audits; Strong leadership and collaboration, ability to communicate clearly and interface with Senior Management. High integrity, disciplined, discretion and adherence to confidentiality. Effective mentoring & motivating capabilities, ability to work with different cultures and diverse backgrounds. Strong analytical/problem solving skills and effectively plan and prioritize activities. Effective team player possessing abilities to interact effectively with internal personnel, external third parties & ExxonMobil affiliates world-wide. Fluent and proficient in English. Effective in verbal and written communications. Strong commercial judgement and analytical ability. Understanding of related information systems, data analytics and effective dash boarding.

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10 - 15 years

10 - 16 Lacs

Bengaluru

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Job Description: We are seeking an experienced US Recruitment Manager to oversee the recruitment team and operations in India while delivering recruitment services to our US clients. In this role, you will be responsible for managing the recruitment process, optimizing operational efficiency, and ensuring the team meets client expectations while adhering to quality standards. You will work closely with internal stakeholders and recruitment professionals to ensure seamless delivery of high-quality talent. Key Responsibilities: Team Leadership & Development: Lead and manage a high-performing recruitment team based in India, providing mentorship, guidance, and development opportunities to recruiters and recruitment operations staff. Ensure the team delivers high-quality recruitment outcomes while meeting key performance indicators (KPIs), service-level agreements (SLAs), and client expectations. Foster a culture of accountability, collaboration, and continuous improvement within the team. Conduct regular performance reviews and provide constructive feedback to ensure team members are equipped for success. Recruitment Process & Operations Management: Oversee the end-to-end recruitment process for US clients, ensuring smooth coordination between the recruitment team, clients, and internal stakeholders. Develop, implement, and continuously optimize recruitment workflows and processes to ensure efficiency, scalability, and consistency in service delivery. Ensure the recruitment process adheres to compliance and legal requirements, as well as client-specific hiring needs. Identify bottlenecks or challenges in the recruitment process and develop strategies to resolve them, ensuring timely delivery of candidates. Operational Efficiency & Continuous Improvement: Monitor and analyze recruitment metrics, such as time-to-fill, cost-per-hire, quality of hire, and candidate experience, and implement improvements based on data-driven insights. Develop and manage operational dashboards, tracking team performance, recruitment progress, and other key performance indicators (KPIs). Implement new technologies, tools, and platforms to improve the recruitment process, candidate sourcing, and team efficiency. Ensure effective use of the Applicant Tracking System (ATS) and other recruitment tools to track candidates, manage workflows, and maintain accurate records. Reporting & Data Analysis: Provide detailed and timely recruitment reports to clients and leadership teams, including metrics on recruiting activity, candidate quality, and hiring trends. Use data and feedback from clients and the recruitment team to make informed decisions about the recruitment process and identify areas for optimization. Drive strategic insights by analyzing recruitment performance data and offering solutions to improve overall operational efficiency and service delivery. Cross-Cultural Collaboration & Remote Team Coordination: Effectively manage and coordinate the recruitment team based in India, ensuring smooth communication with US clients and teams across multiple time zones. Address challenges related to remote and cross-cultural team management, ensuring seamless collaboration and high engagement levels. Promote best practices for remote work, team collaboration, and productivity while maintaining a focus on client satisfaction and quality delivery. Experience: 10 years, Experience in US Staffing Domain is Must Shift Timing: 6:30PM to 3:30AM IST Notice Period: Immediate to 30 Days

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3 - 9 years

11 - 12 Lacs

Hyderabad

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Work Timings - Monday to Friday; Timings- 12 Noon to 9PM (Day Shift) Background (preferred but not compulsory): Packaging Industry (packaging specialist) Did you know regulations mandate vendors, sellers, retailers to reduce packaging waste across our supply chain by 20% by 2030? Did you know customers cite right sized packaging is a top requirement to perceive Amazon as sustainable? Less Packaging is less waste, better customer experience, better for the planet and saves us millions of dollars in cost to serve! Join us in leading Amazons efforts to make this positive change happen with our vast complex network of 700K Selling Partners as part of the dynamic Mechatronics and Sustainable Packaging (MSP) Team. Sustainable Packaging organization is responsible for packaging programs that reduce waste, improve packaging automation, reduce cost to serve and improve performance to customer promise. The Marketing Specialist will develop bar-raising content; drive the strategy and execution of campaigns; and dive deep into post campaign analysis to ensure all activities are delivering against predefined targets. This role will collaborate with stakeholders from across business units and will be responsible for driving campaign metrics. Key job responsibilities Creating and executing an end-to-end demand generation strategy. This includes outreach to existing sellers. Working closely with senior stakeholders to develop and drive the on-site strategy Building and maintaining stakeholder relationships across regional and global stakeholders Own all key traffic drivers; and own creation of marketing programs, and multiple key traffic drivers, to acquire new customers. Conceptualize, design and execute onsite, online and offline marketing initiatives to extend awareness Develop, test, and execute multi-channel marketing plans to drive customer acquisition Conduct in-depth analyses to determine marketing effectiveness and continuously improve efficiency Understand and use merchandising and customer-facing metrics to guide decision making. Meet business goals while ensuring a top-notch customer experience Own projects with considerable scope and/or complexity with significant impact on customer experience Learn and be curious and stay on top of key trends - 2+ years of professional non-internship marketing experience - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience in a marketing role

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1 - 4 years

6 - 7 Lacs

Chennai

Hybrid

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Who we are: LearningMate ( LearningMate.com ) is a leading technology multinational with domain expertise in teaching and learning solutions; leveraging digital, cloud, process automation, data, and strong learning design principles. It is part of the Straive group ( Straive.com ), that helps clients operationalize the Data Insights Knowledge AI value chain, extending across industries like Financial Services, Insurance, Healthcare & Life Sciences, Scientific Research, Information Providers, EdTech, and Logistics. This position is for our partner MGT ( www.mgt.us ), a $440M US-based national technology and advisory solutions leader serving state, local government, education (SLED) and targeted commercial clients across the U.S. Their specialized solutions solve the most critical issues that live at the top of clients leadership agendas. MGT partners to help clients build resilience, implement systematic change and strengthen their foundations, now and for the future. Shift Time Zone: US Eastern business hours Job Summary: As an IT Technical Recruiter, you will play a critical role in driving the full-cycle recruitment process to meet MGTs talent needs in IT and technology. You will work closely with hiring managers, leadership, and candidates to deliver a seamless recruitment experience, particularly for public sector and SLED (state, local government, and education) roles. You will also partner with stakeholders to craft and execute sourcing strategies, including LinkedIn and other talent platforms, to identify and attract top talent. Key Responsibilities: Manage and execute end-to-end recruiting, including sourcing, interviewing, and onboarding candidates for IT roles Partner with clients and hiring managers to understand role requirements and develop tailored recruiting strategies Source candidates through various channels, with a focus on LinkedIn, job portals, and open source platforms Build and maintain strong relationships with passive and active candidates, ensuring a positive candidate experience Negotiate offers, compensation, and terms of employment with candidates Facilitate background checks, offer letters, and onboarding paperwork Proactively build pipelines of qualified talent for current and future hiring needs, particularly within the state and local government sectors Leverage data and market insights to inform sourcing strategies and improve recruitment outcomes Act as a trusted advisor to hiring managers, providing regular updates and insights on recruitment activities Drive initiatives to promote MGTs brand and enhance visibility within IT and public sector talent markets Minimum Qualifications, Skills, and Experience: Bachelor’s degree in Business, Human Resources, or a related field One (1) or more years of full-cycle recruiting experience in IT, preferably in public sector, consulting, or SLED environments Hands-on experience hiring and placing full-time/W2/1099 & corp-to-corp candidates Proven expertise in sourcing and engaging passive talent on platforms like LinkedIn, Monster, and DICE Deep understanding of RFPs, MSP models, and public sector recruitment processes Exceptional analytical and problem-solving skills, with the ability to use data to drive decision making Strong relationship-building skills with candidates, clients, and internal stakeholders Proficiency in applicant tracking systems (ATS) and vendor management systems (VMS) Ability to multitask, prioritize, and manage competing deadlines in a fast-paced environment Excellent communication skills, both written and verbal, with a strong focus on collaboration and persuasion Self-motivated, detail-oriented, and capable of working independently Prior experience managing a high-performance recruiting team is a plus Advanced Microsoft Office skills (Word, Excel, Outlook, PowerPoint) Why Join Us? You will benefit from a great culture and environment that contributes to your career growth. Benefits include 5-day workweek , and comprehensive insurance coverage, including Mediclaim, healthcare, and term insurance. How to Apply? Send your resume to: [amrita.dostider@learningmate.com] Application Deadline: (7th April 2025) Acknowledgement: We are an equal opportunity employer. We commit to celebrate diversity, equity, and inclusion in the workplace.

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5 - 10 years

6 - 9 Lacs

Bengaluru

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Job Details: Job Title: Senior US IT Recruiter (State Client & MSP hiring experience) Duration: Full-Time Location: Bangalore Shift Hours: 6:30 PM to 3 AM IST (Night Shift) We are seeking a dynamic and experienced US IT Recruiter with proven expertise in hiring for state government clients and Managed Service Provider (MSP) environments. The ideal candidate will excel in sourcing, screening, and onboarding top IT talent while ensuring compliance with client-specific requirements and guidelines. Key Responsibilities: Source, screen, and recruit qualified IT professionals for state government projects (preferably State of NY and State of VA). Manage end-to-end recruitment processes within MSP/VMS (Vendor Management System) platforms, ensuring adherence to Service Level Agreements (SLAs). Work closely with state clients and MSP representatives to understand staffing requirements and deliver high-quality candidates. Ensure candidates meet state-specific compliance, background checks, and onboarding requirements. Leverage job boards (Indeed, Dice, Monster, etc.) and social media platforms (LinkedIn) to source active and passive candidates. Should be experienced in interviewing and screening on the basis of client requisite. Maintain a talent pipeline for high-demand roles and proactively address future staffing needs. Negotiate salary and benefits packages while ensuring compliance with labor laws and client policies. Maintain accurate records in ATS and provide regular status updates to stakeholders. Required Skills & Qualifications: Minimum 5 years of IT recruitment experience focused on state government clients (NY and VA). Demonstrated expertise in MSP/VMS platforms, with hands-on experience in Vector VMS as a key requirement. Should have experience working with Job Diva. Familiarity with IT job roles, skills, and technologies. Understanding of state-specific hiring regulations, including background checks and E-Verify requirements. Excellent verbal and written communication skills to collaborate with stakeholders at all levels. Proficiency in ATS tools, MS Office Suite, and sourcing platforms like LinkedIn Recruiter. Please share your resumes at mallika.n@ilinksolutions.com

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2 - 7 years

3 - 7 Lacs

Bengaluru

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Greetings from Sunrise Biztech Systems!! Job Description: Position: Jr./Sr./Lead IT Recruiter - US Staffing Location: Manyata Tech Park - Bangalore, KA INDIA (Onsite Only) Experience: 2-7yrs of US Staffing Experience Please share your updated CV at careers@sunrisesys.com Roles & Responsibilities Proactively source, screen, identify & qualify the best suitable candidate for client requirements. Should have excellent communication skills, Good interpersonal and team coordination skills. Effectively manage multiple job requisitions and deliver on a high volumes. Require active co-ordination with business accounts and efficiency in feedback management. Should be well versed with Tax terms (Mandatorily working with W2) , Should have worked with direct clients only (VISAs GC holder & US Citizen) Preferred Qualifications & Skills: Working experience in Core IT accounts (State Clients) Working on IT Infrastructure, Application Development & Software Developer requirements Working with MSP/VMS accounts is mandatory. Meeting targets and SLAs on daily/weekly/quarterly basis Perks and Benefits: # Competitive Compensation # Multiple Level Incentives # Rewards & Bonus # Free Transport (Pickup & Drop) # Free Food (Snacks & Dinner) # Health Insurance & Accidental Insurance Sunrise Biztech Systems - A trusted name among Fortune 500 Companies and Government agencies across the United States of America. Be part of an awesome company certified by Great Place to Work (5 consecutive times 2021-2025). Be incredibly successful in your work and continue to learn the latest recruitment skills and technology tools.

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2 - 7 years

3 - 7 Lacs

Bengaluru

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Greetings from Sunrise Biztech Systems!! Position: Jr./Sr. NON IT Recruiter - US Staffing Location: Manyata Tech Park - Bangalore, KA INDIA (Onsite Only) Experience: 2-5yrs of US Staffing recruiting experience Please share your updated CV at careers@sunrisesys.com Job Description: Roles & Responsibilities Proactively source, screen, identify & qualify the best suitable candidate for client requirements. Should have excellent communication skills, Good interpersonal and team coordination skills. Effectively manage multiple job requisitions and deliver on a high volumes. Require active co-ordination with business accounts and efficiency in feedback management. Should be well versed with Tax terms (Mandatorily working with W2) , Should have worked with direct clients only (VISAs GC holder & US Citizen) Preferred Qualifications & Skills: Working experience in Manufacturing Clients & Food or Beverage Industry Working on NON IT & Engineering requirements Working with MSP/VMS accounts is mandatory. Meeting targets and SLAs on daily/weekly/quarterly basis Perks and Benefits: # Competitive Compensation # Multiple Level Incentives # Rewards & Bonus # Free Transport (Pickup & Drop) # Free Food (Snacks & Dinner) # Health Insurance & Accidental Insurance Sunrise Biztech Systems - A trusted name among Fortune 500 Companies and Government agencies across the United States of America. Be part of an awesome company certified by Great Place to Work (5 consecutive times 2021-2025). Be incredibly successful in your work and continue to learn the latest recruitment skills and technology tools.

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2 - 7 years

3 - 7 Lacs

Bengaluru

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Greetings from Sunrise Biztech Systems..!! Job Description: Position: Jr./Sr. Pharma Recruiter - US Staffing Location: Manyata Tech Park - Bangalore, KA INDIA (Onsite Only) Experience: 2-5yrs of US Staffing Experience Please share your updated CV at careers@sunrisesys.com Roles & Responsibilities Proactively source, screen, identify & qualify the best suitable candidate for client requirements. Should have excellent communication skills, Good interpersonal and team coordination skills. Effectively manage multiple job requisitions and deliver on a high volumes. Require active co-ordination with business accounts and efficiency in feedback management. Should be well versed with Tax terms (Mandatorily working with W2) , Should have worked with direct clients only (VISAs GC holder & US Citizen) Preferred Qualifications & Skills: Working experience in US Pharma accounts Working on Core scientific, Clinical & Admin requirements Experience in delivering clinical, professional and engineering placements. Working with MSP/VMS accounts is mandatory. Meeting targets and SLAs on daily/weekly/quarterly basis Perks and Benefits: # Competitive Compensation # Multiple Level Incentives # Rewards & Bonus # Free Transport (Pickup & Drop) # Free Food (Snacks & Dinner) # Health Insurance & Accidental Insurance Sunrise Biztech Systems - A trusted name among Fortune 500 Companies and Government agencies across the United States of America. Be part of an awesome company certified by Great Place to Work (5 consecutive times 2021-2025). Be incredibly successful in your work and continue to learn the latest recruitment skills and technology tools.

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2 - 7 years

3 - 7 Lacs

Bengaluru

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Greetings from Sunrise Biztech Systems!! Job Description: Position: Jr./Sr./Lead IT Recruiter - US Staffing Location: Manyata Tech Park - Bangalore, KA INDIA (Onsite Only) Experience: 2-7yrs of US Staffing Experience Please share your updated CV at careers@sunrisesys.com Roles & Responsibilities Proactively source, screen, identify & qualify the best suitable candidate for client requirements. Should have excellent communication skills, Good interpersonal and team coordination skills. Effectively manage multiple job requisitions and deliver on a high volumes. Require active co-ordination with business accounts and efficiency in feedback management. Should be well versed with Tax terms (Mandatorily working with W2) , Should have worked with direct clients only (VISAs GC holder & US Citizen) Preferred Qualifications & Skills: Working experience in Core IT accounts (State Clients) Working on IT Infrastructure, Application Development & Software Developer requirements Working with MSP/VMS accounts is mandatory. Meeting targets and SLAs on daily/weekly/quarterly basis Perks and Benefits: # Competitive Compensation # Multiple Level Incentives # Rewards & Bonus # Free Transport (Pickup & Drop) # Free Food (Snacks & Dinner) # Health Insurance & Accidental Insurance Sunrise Biztech Systems - A trusted name among Fortune 500 Companies and Government agencies across the United States of America. Be part of an awesome company certified by Great Place to Work (5 consecutive times 2021-2025). Be incredibly successful in your work and continue to learn the latest recruitment skills and technology tools.

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4 - 8 years

9 - 15 Lacs

Bengaluru

Hybrid

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Program Specialist Bangalore, Karnataka India Full-time The Senior Program Specialist, I (Recruitment Advisor) is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake (briefing), shortlisting, sourcing management through empanelled suppliers (agencies), onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist, acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired in a timely manner. The focus will be on contingent candidates (contractors) Relatable job titles: Recruitment Advisor, Talent Acquisition Specialist, Recruitment Partner, Recruiter (Agency or Internal) etc., focusing on contingent/contract hiring! Responsibilities : Assist hiring managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting req intake sessions with hiring managers in order to gather detailed job descriptions to distribute to the supply base. Document req intake conversations in appropriate database (VMS: Beeline, Fieldglass etc.) Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response Discuss with Hiring Manager to set/manage expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfillment process Coach, manage and oversee the performance of participating staffing suppliers Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking Maintain and update monthly activity and performance reports Provide constant interaction via face to face, email and phone with client, staffing vendors and other partners. Qualifications Requirements : Thorough understanding of end-to-end recruitment process methodology, preferably contract recruitment (contingent) with 2-3 years of experience Successful experience managing multiple requisitions and stakeholders, at different stages of the recruitment lifecycle Well organized and capable of keeping track on end to end requisitions with a high degree of follow-through and proof of execution Strong written and verbal presentation skills Ability to interpret data from a variety of internal and external source and predict trends Process-driven, thrives in building/maintaining relationships, facilitates process, great at stakeholder management/engagement and has a passion for recruitment! Additional information As a workplace, we focus on relationships with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful. See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

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5 - 10 years

8 - 13 Lacs

Bhopal, Bengaluru

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Role & responsibilities Developing and maintaining detailed project schedules using project management software. Identifying and analysing project risks and developing risk mitigation strategies. Monitoring project progress and identifying potential delays or issues. To Prepare the look ahead program, maintain DLR, DPR reports on Weekly, Monthly process. Preparation of Project Schedule (Tools used: Primavera, MS Project ) covering the entire scope and within defined timelines Knowledge in Primavera P6 is mantatory. Project Planning and project management skills. Strong multitasking abilities. Preferred candidate profile Having an Experience in Commercial / Industrial / Data Centre / High Rise Building / Metro Projects. Experience: Civil with 5 to 12 years in Project Planning using MS Project for Bangalore Location / Primavera with Metro experience for Bhopal, Madhya Pradesh Location. Location: Bhopal, Madhya Pradesh / Bangalore, Karnataka. Perks and benefits As per industry satandard.

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1 - 3 years

3 - 7 Lacs

Bengaluru

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JOB SUMMARY: The Engagement Coordinator provides front-line customer service to internal team members, clients and vendors. You will be responsible for communicating ongoing issues through the appropriate escalation process and providing timely feedback and responses to the end users. You must work with all parties for problem resolution, providing a professional response and exhibit strong customer service orientation when dealing with all external clients. Your main responsibilities are listed below: ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for the contractor onboarding process. Responds to all inbound telephone calls, ticket requests, and e-mail correspondence in a timely manner/according to SLA s. Uses working knowledge of various supported Vendor Management Software to troubleshoot issues. Uses customized and standardized situational responses and processes to resolve customer issues. Recognizes and gathers relevant information on customer issues/scenarios requiring further solutions. Escalates such issues according to standard escalation process. Makes recommendations to improve efficiencies where applicable. Assists with training of peers in the standards and practices within the Customer Support organization. Receives and reviews new requisition requests daily using the VMS tool. Participates in special projects and performs other duties as assigned. EDUCATION/EXPERIENCE AND OTHER POSITION REQUIREMENTS: Were looking for candidates with Bachelors Degree. Ideally, we would like work experience in recruitment (in-house, RPO, MSP or Core HR) Youll need to be skilled in communicating effectively, both in one-on-one and in group settings You must have the ability to establish and maintain effective working relationships We need someone to work in a fast-paced environment and perform multiple work assignments simultaneously You will possess data entry, analytical, and organizational skills with attention to detail Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook Equal Opportunity Employer M/F/D/V We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Kind attention: Pontoon India does not collect any fee/s from the candidate for recruitment. Pontoon India employees are not allowed or authorized to collect any fee/s from the associates, candidate and client. Selection of candidate/associate is based on defined process, merit and as per the requirement.

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3 - 6 years

9 - 10 Lacs

Bengaluru

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Are you solution focused with excellent communication skillsDo you enjoy providing data to help drive talent acquisition needsIf so, keep reading! Pontoon has a need for an Advisory Consultant. This individual would manage our customer s recruitment needs for their contingent workforce. Pontoon s Advisory Consultants excel at communication as they have direct interaction with our customers and partners. By utilizing a consultative approach, our Advisory Consultants provide market and industry insight to help influence decision making for our customers. While this role would be an individual contributor, Advisory Consultants often grow into exceptional Program Managers. What does a day in the life of a Pontoon Advisory Consultant look like You are the trusted advisor on all workforce solutions for your client, guiding them end to end through the requisition process Your partnership includes reviewing current business challenges and needs, guiding decision making on roles and job descriptions, providing insights gained from market intelligence, and creating custom talent acquisition strategies to address each unique challenge As an Advisory Consultant your focus is the client and you will spend most of your time acting as a liaison with key stakeholders, while receiving support from internal colleagues to complete the full lifecycle of talent acquisition Internal and external partners will look to you to offer subject matter expertise specific to domain knowledge, industry, contingent labor, etc. At Pontoon, we are customer obsessed. We partner with some of the largest companies in the world to transform their talent strategies. We are game changers who don t believe in standing still. If you are looking to make an impact and to learn and develop, then Pontoon is the place for you to thrive.

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2 - 6 years

4 - 8 Lacs

Noida

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Interested candidates can share their resume at mahima@iconma.com and can connect at 9568557700 Hi Folks! Hope everyone is in the pink of health! ICONMA is currently hiring for multiple US Staffing roles. Looking for Direct client/VMS/MSP experience. US_IT_Recruiter (BFSI/ Technology) US_Creative_Recruiter (UI/UX/design/Apparel) US_Pharma_Recruiter (Medical device/Allied) US_Healthcare_Recruiter (Nursing- RNs, LPN,etc.) US_Engineering_Recruiter(Embedded/Hardware/Semiconductor/Aerospace) US_Professional_Recruiter (High- end Non-IT) Work from Office -Noida100% onsite (NO Hydrid/ WFH) Only considering candidates that come for in-person interview. Interested candidates can share their resume at mahima@iconma.com and can connect at 9568557700 . References are highly appreciated.

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8 - 13 years

6 - 15 Lacs

Noida

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Interested candidates can share their resume at mahima@iconma.com and can connect at 9568557700. Hi Folks! Hope everyone is in the pink of health! ICONMA is urgently looking to hire for multiple US Staffing roles. Looking for only Direct client/VMS/MSP experience. US_DELIVERY_MANAGER (Engineering - Aerospace/Defense/Automotive/Autonomous ) US_RECRUITMENT_MANAGER- (Engineering - Aerospace/Defense/Automotive/Autonomous ) Work from Office -Noida100% onsite (NO Hydrid/ WFH) Only considering candidates that come for in-person interview. Interested candidates can share their resume at mahima@iconma.com and can connect at 9568557700. References are highly appreciated.

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2 - 5 years

2 - 6 Lacs

Kochi

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Tech Stack: Microsoft Fabric (primary platform) Azure Logic Apps (for API integrations) Power BI (for report creation within Fabric) Power Automate (for report distribution) OneLake (for data storage) Required Skills: Deep expertise in Microsoft Fabric, including data integration, processing, and report development Strong experience with Power BI, particularly within the Fabric environment Proficiency in Azure Logic Apps for API integrations Familiarity with Power Automate for workflow automation Understanding of data modelling and ETL processes Experience with SQL and data analysis Desired Skills: Knowledge of MSP operations and common tools Experience with Microsoft 365 security features and reporting Familiarity with PDF generation from Power BI reports Understanding of data privacy and security best practices Previous experience in creating reporting solutions for service providers Other Criteria: Excellent communication skills in English (written and verbal) Ability to work independently and take initiative Proactive problem-solving approach Business acumen and cost-awareness Availability to overlap with Irish time zones for at least 4 hours per day Commitment to seeing the project through to successful completion

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2 - 7 years

4 - 9 Lacs

Kolkata

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Role & responsibilities - Education - B.E/ B.Tech in Civil Engineering Experience - Should possess min 2 - 3 years of planning + 1 to 2 years in execution experience in large construction projects (preferably residential multistoried apartment complex / townships) Type of Experience - Experience in planning various activities of the projects, Resource planning , Cost planning & coordinating with all departments, micro planning of preconstruction and construction activities Necessary Skills Sets and Desirable 1. Attention to detail 2. Good communication and interpersonal skills 3. Technical skills 4. The motivation and desire to solve complex engineering issues 5. Hands on in software: MSP, ASTA [preferred] Key Activities Understanding the scope of the project Constructing a network of work appropriate for the specific project Identifying the best series of events in the correct order for the project to finish on time and on budget Presenting the schedule of work to other departments in the company Producing visual aids to help explain the schedule of work, including bar charts and network diagrams Monitoring the progress of the project at different stages of its development Making sure the achieved progress on the project fits the progress anticipated in the schedule Providing advice to people involved in the project Ensuring that all the separate elements of the project fit together and are working towards a common aim Assisting in conducting weekly review meeting Assisting in sending weekly updates of the region to HO

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15 - 24 years

18 - 25 Lacs

Raipur

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PRA INDIA PRIVATE LIMITED (ASSOCIATES OF BARBRIK PROJECT LIMITED) IS HIRING FOR THE DGM / GM PLANNING & MONITORING( NHAI PROJECT ) FOR HEAD OFFICE , RAIPUR (CHHATTISGARH). Roles and Responsibilities Develop project schedules using MSP, Primavera, and other relevant tools. Create detailed project plans, including milestones, timelines, and resource allocation. Conduct regular monitoring of projects to ensure progress against plan and identify deviations. Collaborate with cross-functional teams to resolve issues and optimize project outcomes. Provide expert advice on planning best practices to stakeholders. Design and finalise the operational and governance framework and guidelines for project planning and monitoring and Sub Contracts including work breakdown structure, revenue planning and cash flow planning. Develop a system for a periodic update of schedules based on the analysis of planned vs actual progress and on-ground realities of material, manpower etc., and define the standard timelines for all planning processes in the pre-design and post-design phase. Implement the framework, guidelines and system to ensure standard practices of planning and monitoring and sub contracts across all the projects. Work with the Director and the Project Manager, Chief Project Manager and Head Operations to finalise the schedules for all existing and new projects. Review and approve the work plan for the projects ensuring adherence to all the project specific contractual terms. Review and ensure all sub contracts as per the schedule. Collaborate with other function heads and ensure a platform where cross projects learnings can be captured and shared to make robust project plans. Create standardized reporting mechanisms to capture accurate data at defined intervals across projects. Identify deviations from the scheduled work plan and cash flow plan. Drive analytical insights from the captured data creating a repository of successful strategies in different scenarios. Desired Candidate Profile 15-24 years of experience in civil engineering or construction industry with a focus on planning & scheduling. B.Tech/B.E. (Civil) degree from a recognized university; M.Tech (Civil) preferred but not mandatory, NICMAR (Preferred) Strong understanding of MS Projects (MSP), Primavera P6 software applications for creating detailed project plans. Candidates from the Highway project only can share their CV mentioning their present and expected salary with notice period . E- Mail - naukri@praproject.com Call & whatsapp - 9755250164 DIMPLE SONI TEAM - HR

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