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3.0 - 7.0 years
0 Lacs
vadodara, gujarat
On-site
The opportunity At Hitachi Energy, we offer services throughout the complete transformer life cycle, from commissioning to recycling, including solutions for continuous online asset monitoring and services. Our service portfolio enables utilities and industrials to maximize the return on transformer assets by ensuring high reliability, reducing life cycle costs, and optimizing performance while lowering environmental impact. You will play a crucial role in executing the Service strategy and driving its growth by focusing on delivering timely, high-quality, and cost-effective proposals on our service offerings, solutions, and engineering projects for customers. How youll make an impact - Recording and maintaining the enquiry register regularly. - Reviewing customers" bid documents, technical specifications, and requirements to identify the scope of supply/service, preparing a list of technical deviations and clarifications. - Preparing timely and comprehensive pre-bid documentation. - Determining the most technically appropriate and cost-effective solutions. - Gathering backup data and quotations from internal stakeholders, vendors, contractors, etc. - Coordinating closely and conducting necessary meetings with internal stakeholders (engineering, operations, legal, etc.) as well as other business units. - Identifying potential risks in the bids/estimates/quotations/solutions proposed. - Ensuring that all pre-tender processes and proposals follow relevant Hitachi Energy Procedures and guidelines, rationalizing terms and conditions. - Creating sales orders in SAP with associated activities upon receipt of an order from the customer. - Preparing post-order documentation and following applicable commercial processes before handover. - Maintaining all documentation in appropriate hard and soft formats. - Conducting lost proposal analysis to improve future bidding. - Sharing know-how and collaborating across functions. - Preferred knowledge in Product Services, preferably in Electrical equipment like Transformers. - Upholding Hitachi Energy's core values of safety and integrity by taking responsibility for your actions, caring for your colleagues and the business. - Ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Your background - A bachelor's degree in electrical/mechanical engineering or a related discipline. - 3 to 5 years of professional work experience in Transformer & Service tendering/proposal preparation (technical & commercial). - Mandatory knowledge in transformers operation and maintenance and digital products. - Experience and skill in preparing and supporting Bid Processes. - Individual contributor with in-depth knowledge and ability to execute complex or specialized tenders/challenges. - Fluent in English language both spoken and written. - A team player with a sincere, committed, honest, and positive attitude. - Proficiency in technical tools such as MS-Office and Salesforce. - Knowledge and experience in SAP. Qualified individuals with a disability may request a reasonable accommodation if they are unable or limited in their ability to use or access the Hitachi Energy career site due to a disability. Requests for accommodations can be made by completing a general inquiry form on the website, providing contact information and specific details about the required accommodation for support during the job application process. This assistance is specifically for job seekers with disabilities requiring accessibility assistance or accommodation in the job application process. Other inquiries will not receive a response.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
gujarat
On-site
As an AutoCAD Product Designer, your primary responsibility will be to create detailed product drawings using AutoCAD software. You will be tasked with calculating part weights and estimating costs for projects, as well as designing and overseeing the production of tools. Your role will also involve coordinating with production teams to ensure seamless execution of projects and preparing customer-specific specifications. In addition to the above tasks, you will be involved in assisting with material procurement and managing Bill of Materials (BOM) creation. Proficiency in CAD CAM, Solid Works, and Mastercam software is required for this role, along with advanced mathematical skills. A strong technical understanding and proficiency in MS-Office are also essential for success in this position. This is a full-time, permanent position with benefits including health insurance and provident fund. The work schedule is during day shifts, and the work location is in person.,
Posted 1 month ago
8.0 - 15.0 years
0 Lacs
karnataka
On-site
The role of DGM Customer Centricity Head at Godrej Properties Limited (GPL) in Bangalore, India, entails overseeing the end-to-end customer relationship journey and Net Promoter Score (NPS) management. Your responsibilities include managing all aspects of after-sales relationships post the booking stage, ensuring timely sale-related documentation, collections, and resolution of customer issues. You will devise and distribute collection targets based on Annual Operating Plan (AOP) projections, strategize collection projections for the month, and prepare Customer Centricity Budget for the entire customer life cycle. Your operational duties involve supporting new launches, resolving customer issues, and anticipating scenarios that may impact customers on a larger scale. You will also design and execute proactive customer communications to enhance trust and overall NPS scores. In terms of processes, you will focus on adherence, customer life cycle management, complaint resolution, and handling escalations. People development is crucial, and you will ensure team engagement, growth, and self-development through various initiatives and training opportunities. The ideal candidate holds an MBA with 8-10 years of relevant experience and a minimum of 14-15 years in Real Estate Customer Service, with proficiency in stakeholder management, customer interactions, and MS-Office. Key critical skills include expertise in collections management, customer experience management, and establishing processes for smooth handover. Desired behavioral skills encompass strategic thinking, multitasking, people management, strong listening, and analytical abilities. The reporting structure involves reporting to the CC Head for Bangalore. Godrej offers a comprehensive benefits package, including childcare benefits, parental leave, coverage for childbirth and fertility treatment, anti-discrimination policies, mental wellness support, recognition platforms, and flexible work options. The company values diversity and inclusivity as integral parts of its culture, fostering innovation and growth through a diverse workforce. If you are a dynamic professional with a passion for customer-centricity, stakeholder management, and team development, Godrej Properties Limited welcomes your application for the role of DGM Customer Centricity Head. Join us in our mission to deliver excellence, sustainability, and innovation in the real estate industry. Apply now and become a part of the Godrej family.,
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Customer Care Executive at our business consulting and product innovation company, you will play a crucial role in enhancing customer satisfaction and loyalty. Your primary responsibility will be to address customer inquiries, provide product information, and offer solutions to ensure a positive customer experience. You will need to maintain a strong understanding of our products and services to effectively assist customers with their concerns. Processing orders, returns, and exchanges will also be part of your daily tasks, following company policies and procedures diligently. Collaboration with other departments is essential to provide seamless customer experiences and resolve any issues efficiently. Keeping detailed records of customer interactions, transactions, comments, and complaints will help us improve our customer service continuously. In this role, multitasking, prioritizing tasks, and effective time management in a fast-paced environment are key skills required. Proficiency in basic MS-Office and a typing speed of 15 words per minute with an accuracy of 85% are necessary. You should also be flexible to work in day shifts. If you are a dedicated and empathetic individual passionate about delivering exceptional customer service, we invite you to apply for this Customer Care Executive/Trainee position in Jaipur. We have multiple openings available, and the ideal candidate would be able to join us as soon as possible. To apply, please submit your resume along with a cover letter detailing your qualifications and interest in the role. We are an equal opportunity employer that values diversity and is dedicated to creating an inclusive environment for all employees.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As an Area Business Manager (ABM), your primary responsibility will be sales management, ensuring total market coverage, target achievement, and effective information flow from the team to the Head Office. It is crucial to implement Company strategies across all team members under your supervision. Motivating and developing your team, managing vacancies, controlling attrition, and overseeing team management are key aspects of this role. Additionally, you will be tasked with compiling stock and sales statements, as well as succession planning. To excel in this position, you must possess a solution-oriented mindset, strong implementation skills, and the ability to gather and analyze information critical to staying connected to the business. Coverage planning, inventory management, profitability analysis, and financial operations are areas where your expertise will be crucial. You should be adept at fostering a shared passion among team members, handling diverse personalities, and maintaining a positive and enthusiastic outlook with a high Emotional Quotient. Empathy, active listening, and a constructive approach will be essential for effective customer development and satisfaction, as well as resolving conflicts in a positive manner. Effective communication is paramount in this role, both internally with your team and superiors, and externally with customers, dealers, and clients. You will assist Area Business Executives (ABEs) or Key Account Managers (KAMs) in customer persuasion and objection handling. Proficiency in MS-Office, particularly MS-Excel and MS-PowerPoint, is a must. Analyzing business numbers, understanding sales targets, and interpreting sales data will be part of your regular tasks. You should be able to identify underperforming areas and take corrective actions based on various reports like Tour Plans, Daily Call Reports (DCRs), Doctor Lists, Prescribed Journey Plans (PJPs), and Sales and Stock Statements. Your educational background should include a Bachelor's degree, preferably in science or B.Pharma. A minimum of 5 years of experience as a Medical Representative in a reputable healthcare company, or 1-2 years of experience as an ABM in a healthcare company, is required. Candidates up to 35 years of age who are physically and mentally fit without any communicable diseases are preferred. Basic knowledge of computer applications such as Microsoft Excel, Word, and Internet usage is necessary. Fluent communication in English and a deep understanding of your current working domain are mandatory for success in this role. This is a full-time position with a day shift schedule, requiring in-person work at the designated location.,
Posted 1 month ago
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