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Sr. Technical Support Consultant Adobe

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Sr. Technical Support Consultant at Adobe, you will play a crucial role in providing exceptional customer experiences and driving revenue growth through upselling and customer retention. You will handle real-time chats, calls, and emails from Adobe business users, offering consultative support throughout the customer journey. Your focus will be on understanding customer needs, resolving complex issues, and ensuring high levels of customer satisfaction. Key Responsibilities: - Handle real-time chats, calls, and emails from Adobe business users. - Provide consultative support across the customer journey, from onboarding to troubleshooting and post-sales care. - Upsell and cross-sell Adobe...

Posted 1 month ago

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