146 Ms Visio Jobs - Page 5

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology- Strong understanding of Regulatory policies and procedures, including data protection regulations, GDPR, industry specific compliance requirements- High level of analytical thinking, enabled to assess risks, identify gaps in compliance, and develop effective policies and procedures- Ability to exercise sound ethical judgement crucial in identifying and reporting legal and ethical considerations- Intermediate project management skills- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"MS Excel, Salesforce, servicenow, SAP Roles and Responsibilities: "The Business Process Compliance Specialist will ensure that business processes adhere to internal policies, industry standards, and regulatory requirements, by developing risk management systems, maintaining compliance manuals, and training employees. Key Responsibilities:Compliance Assurance:Monitor and audit business processes to ensure compliance with relevant laws, regulations, and internal policies as communicated by the client. Identify potential compliance risks and vulnerabilities. Develop and implement corrective action plans to address identified issues. Process Improvement:Analyze existing business processes to identify areas for improvement and optimization. Propose and implement solutions to enhance efficiency and reduce risks. Develop and maintain process documentation and procedures. Risk Management:Develop and maintain risk management systems and procedures. Conduct risk assessments and identify potential areas of concern. Communicate compliance risks to management and stakeholders. Training and Communication:Develop and deliver training programs to educate employees on compliance requirements and procedures. Stay informed about changes in regulations and industry standards. Communicate compliance information to relevant stakeholders. Auditing and Reporting:Conduct internal compliance audits and prepare reports on findings. Coordinate with external auditors and regulatory agencies as defined by the client. Maintain detailed records of compliance activities and audits. " Qualification Any Graduation

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Signavio Process Intelligence Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will engage in a dynamic environment where collaboration is key. Your typical day will involve working closely with various teams to ensure the successful development and configuration of software systems. You will be responsible for overseeing project stages, applying your expertise to enhance processes, and contributing to the overall success of the project 'ITR:Wave 1 Pre-CIS/CX' for PPL Corporation, a leader in energy services and utilities. Your role will require you to navigate challenges, provide innovative solutions, and foster a collaborative atmosphere among team members. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentorship within the team to enhance skill development.- Monitor project progress and ensure alignment with client expectations and project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Signavio Process Intelligence.- Strong understanding of process mapping and analysis techniques.- Experience with software development methodologies such as Agile and Waterfall.- Ability to lead cross-functional teams and manage project timelines effectively.- Familiarity with data analysis and reporting tools to support decision-making. Additional Information:- The candidate should have minimum 5 years of experience in Signavio Process Intelligence.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : General Ledger Reconciliations, Core Banking Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery lead , you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Your role involves researching, gathering, and synthesizing information to drive business decisions. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Perform level 3 Support of applications in production:- Analyze, troubleshoot and resolve issues as they arise- Support in the recovery management in case of production incidents with great level of agility due to the criticality of payment systems and business- Prepare SOPs and provide user trainings, whenever required- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead process improvement initiatives to enhance operational efficiency.- Conduct data analysis to identify trends and insights for decision-making.- Develop and maintain project documentation to ensure clarity and alignment.- Knowledge on writing feature files for cucumber testing is good to have.- Ability to understand technology (Java, Oracle, API etc.) and working knowledge on tools like SQL developer, Postman, Notepad++, MS Visio, JIRA etc.- Knowledge in one of the domains related to payments, financing and core banking or basic banking experience is an advantage.- Good understanding of SDLC Professional & Technical Skills: - Must Have Skills: Proficiency in Financing accounting knowledge with CFA / IFRS certification, General Ledger Reconciliations, General Ledger management, Financial and Regulatory reporting- Core Banking.- BDD (Cucumber etc.)- Strong understanding of financial systems and processes.- Experience in conducting business process analysis and optimization.- Ability to communicate effectively with stakeholders at all levels.- Knowledge of regulatory requirements in the banking industry. Additional Information:- The candidate should have a minimum of 12 years of experience in General Ledger Reconciliations.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education

Role & responsibilities Precisely capture business problems, value drivers, functional and non-functional requirements, including health, safety, security, usability, data, and supportability considerations. Translate business requirements into functionality and assess risks, feasibility, opportunities, and business impact of various solution options. Create clear documentation to communicate requirements and related information. Keep updated to align the solution over project lifecycle. Traceability of business requirements into solution design to confirm linkage of business functionality/expectations in any new proposed solution. Interact with software suppliers, designers, and developers to understand software limitations, deliver elements of system and database design and ensure that business requirements and use cases are handled. Create acceptance criteria and validate the solutions through coordinating testing. Create and present compelling business cases to justify solution value and establish approval, funding, and prioritization. Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time, and quality. Understand and stay abreast with relevant architectures and technologies related to the business area. Research potential solutions and innovate ideas. Guide and manage interactions with technology vendors. Lead stakeholder management activities including facilitation of large design sessions. Support long term business strategic goals through proposing improvements in costs, value, process, data, technology, and functionality. Guide business stakeholders to gain acceptance/ sign off despite competing objectives. Preferred candidate profile Must have experience and understanding of process flows and process design. Should have knowledge in Design Thinking methodology. Good understanding and experience of working in Waterfall and Agile frameworks. Understanding of system engineering concepts and data/ process analysis and modeling. Ability to take systematic and analytical approach to problem solving and pay close attention to detail. Experience developing cost/benefit analysis and building business cases. Strong interpersonal and influencing skills. Ability to communicate concisely and clearly. Willingness to travel and work flexibly (EU hours) is needed. Experience in BA tools like MS Visio, Figma, Azure DevOps. Domain experience needed Oil and Gas Sector: Extensive experience in the Oil and Gas industry, focusing on Trading and Supply (T&S) domain, including Supply Chain, ETRMs (Energy Trading and Risk Management Systems), and commodity trading.

etermine the design and workout strategy for new projects. Lead the Project lifecycle closely following Governance models. • Identify and resolve issues reported within defines SLAs part of routine maintenance of existing applications built in SharePoint online. • Report extraction and automations to support different metrics, that are maintained in the applications. • Work with Stakeholders on the enhancements in the existing applications. Project Planning, Tracking, & Reporting • Workout budgetary estimates during kick off, after understanding the high-level requirements. • Support the team in project planning activities, identify risks proactively, escalating thru appropriate channels as required and responsible for closely tracking the actual efforts • Communicate regularly the status of Projects, risks that creeps, impediments if any. Design • Familiar with Microsoft Visio, Word to create HLD, LLD, DLD in various stages of SharePoint site development and maintenance. Provide tier two operational support, leading team efforts in resolution of incidents and outages for information security technology and its dependencies on Public and Private Cloud computing environments, shared platforms, and operating systems for more than three of the following technologies: Ensuring team's adherence to SOPs, training and performance monitoring for team members, and continuous process improvement for efficiency, including automation, wherever applicable and conduct recurring assessments of all the key SOC workflows to highlight process deficiencies as well as improvement opportunities for staff. o Malware Analysis o SIEM (Splunk) o Software-defined (Cloud) Network Security o Endpoint Security Protection o Data Loss Prevention Partner with other technology teams in handling and responding to internal customer issues, conducting problem analysis and providing solutions for service level improvements, and ensuring timely remediation of security issues in accordance with corporate policies and standards Execute daily security technology administration functions Perform Root Cause Analysis (RCA) on applicable technology Validate quality of dashboards and alerts and suggest updates to reflect new threats and changes in the monitored environment Support the Security Operations team in its efforts on various technology projects and operational initiatives Work as a part of a team to ensure that Guardian customers' data, technology platforms, and infrastructure are available and safeguarded from cyber threats Follow ITIL practices regarding incident, problem, and change management Stay up to date with emerging cyber threats, industry best practices, and applicable regulatory requirements Required Qualifications Being curious and desire to analyze anomalies Desire and passion to learn and grow in Cybersecurity Customer-focused demeanor Minimum 4-6 years of proven experience in building and operating security controls in at least two of the following domains: o Network/Perimeter Security, including Next-Gen firewalls, intrusion prevention systems, proxies, and Web Application firewalls (WAFs) o Enterprise Endpoint (host-based) Security o DLP and Secure Data Transmission, Storage, and Access o Identity and Access Management / User Behavior Analytics Understanding of security architecture, operating and troubleshooting principles of Microsoft Windows and Linux operating systems SIEM management: Senior SOC Engineers must have extensive experience in managing SIEM systems, including configuring, tuning, and optimizing them for maximum efficiency. Endpoint security: They must have a deep understanding of endpoint security solutions, including antivirus, anti-malware, and intrusion prevention systems. Security incident handling: Senior SOC Engineers must have experience in handling security incidents, including identifying the source of the threat, containing it, and preventing further damage. Data Loss Prevention (DLP): They must have experience in implementing and managing DLP solutions to prevent data breaches. Threat intelligence: They must stay up-to-date with the latest security threats and trends, and use this information to improve the organization's security posture. Team management: Senior SOC Engineers must lead and manage the security operations center team, including hiring, training, and mentoring team members. Documentation: They must ensure that all security events, incidents, and responses are properly documented for future reference and analysis. Collaboration: Senior SOC Engineers must work closely with other IT teams, including network engineers, system administrators, and application developers, to ensure that all systems are secure. Continuous improvement: They must continuously evaluate and improve the organization's security posture by implementing new technologies, processes, and procedures. Requirements for a Senior SOC Engineer typically include a bachelor's degree in computer science or a related field, along with relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Ethical Hacker (CEH). Strong leadership skills, analytical skills, attention to detail, and the ability to work well under pressure are also essential. Ability to effectively work in a team, as well as to be an independent contributor on select projects Preferred Qualifications Recognized Security Industry and Public Cloud IaaS certifications Familiarity with security industry standards and best practices (NIST 800-53, ISO27001, NIST CSF, HITRUST, NYDFS-Cybersecurity, HIPAA, FedRAMP, OWASP, etc.) Familiarity with ITIL; experience with incident, problem, change, and risk management Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106800

We are looking for an experienced and highly skilled Data Architect with 5-7 years of expertise in Data Architecture, Data Governance, and Data Modeling to join our growing team This role involves designing and implementing comprehensive data solutions, ensuring data quality, consistency, and governance across the organization You will collaborate with various stakeholders to create robust data architectures, enforce data governance policies, and develop high-quality data models that support business intelligence and analytics. Responsibilities Design and implement enterprise-level data architectures to support business operations, analytics, and reporting needs. Ensure scalability, reliability, and security in data architecture solutions, optimizing for performance and efficiency. Work with data engineering teams to select the right data platforms, technologies, and methodologies for system design and development. Oversee the integration of various data sources into a centralized data repository, ensuring efficient data flow across systems. Develop and implement data governance frameworks and policies to ensure high-quality data management across the organization. Define and enforce standards for data security, privacy, and compliance (eg., GDPR, CCPA). Ensure data ownership, stewardship, and accountability are clearly defined. Monitor data usage and quality, identifying areas for improvement and ensuring data consistency across systems. Collaborate with business and IT teams to ensure data is trustworthy, accessible, and compliant with organizational policies. Create and maintain logical, physical, and conceptual data models for transactional and analytical databases. Develop complex data models that reflect business processes, ensuring alignment between technical and business needs. Use industry-standard methodologies to ensure data models are scalable, flexible, and efficient. Collaborate with cross-functional teams to validate data models and ensure alignment with business requirements and data strategy. Document and maintain metadata, schema definitions, and data dictionaries to ensure consistency and clarity. Design, implement, and optimize data architectures to support data integration, data analytics, and business intelligence. Lead efforts to establish data governance processes, policies, and practices across the organization. Implement data quality and consistency frameworks to ensure the integrity of the data across all platforms and systems. Work with stakeholders to gather and analyze business requirements and translate them into effective data architecture and modeling solutions. Provide expertise in selecting the appropriate tools and technologies for data storage, retrieval, and integration. Collaborate with data engineers, data analysts, and other teams to ensure effective data architecture implementation and governance. Document data models, architecture designs, and governance frameworks to maintain clarity and alignment with organizational objectives. Keep up to date with emerging data management trends and technologies, recommending innovative solutions to improve data quality and management. Requirements Bachelor's degree in Computer Science, Information Technology, Data Science, or related field (Master's degree preferred). 5-6 years of proven experience in Data Architecture, Data Governance, and Data Modeling. Strong hands-on experience with data modeling tools such as Erwin, IBM InfoSphere, Microsoft Visio, or similar tools. In-depth knowledge of data governance frameworks, including best practices and standards (e g., DAMA DMBOK). Proficient in data architecture principles, including designing scalable and high-performance data storage systems. Experience with SQL and NoSQL databases, data warehousing, ETL processes, and cloud-based platforms (AWS, Azure, or Google Cloud). Strong understanding of data privacy, security, and compliance standards (eg., GDPR, HIPAA, CCPA). Familiarity with big data technologies like Hadoop, Spark, or Kafka is a plus. Excellent communication skills to present complex data architecture concepts to both technical and non-technical stakeholders.

Job Title - Analyst - Business Transformation Shift Day shift (5 days a week) Shift Time - 12pm - 9pm Key Responsibilities Identify opportunities for process improvement, automation, and optimization based on data analysis and business insights. Proactively monitor industry trends, best practices, and emerging technologies to recommend innovative solutions. Collaborate with other departments to analyze information needs and functional requirements and deliver the following artefacts as needed: To be Solution design, Business Requirements Document, Use Cases, User Journeys, Acceptance Criteria. To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working Able to conduct VSM and identify waste from the process and suggest solutions using lean approach. To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls To ensure the business impact and project objectives/dependencies are identified, reported on, and managed at all times. To elicit requirements and drive process change using user request assessment, document analysis, requirements workshops, surveys, business process descriptions, business analysis and workflow analysis To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects. To identify and deliver service improvement activity across the business through employing process improvement/Business Transformation methodologies and the application of innovative thinking. To work with key business stakeholders, and multiple business processes, to build a continuous improvement environment to support an ongoing initiative of change. Job Specification Skills Required Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Expertise in requirement gathering techniques, business process modeling and documentation. Data Analysis & Data Analytics Proficient in JIRA, MS-Visio, PowerBI, MS-Project, SharePoint Knowledge of Six Sigma & Lean methodologies preferable Education Degree (required) Required Any professional certification related to job profile through self-upskilling platforms Preferred Professional certifications such as Certified Business Analysis Professional (CBAP), Agile Analysis Certification (IIBA-AAC), or Project Management Professional (PMP) OR PRINCE2 are desirable but not mandatory. Work Experience Total Experience (No. of Years) - Minimum 3 years proven continuous improvement analytical experience from a similar role, including Process Improvement & Project Management

Technical Writer Successful candidates should have experience with some or all of the following: Strong communication skills required, including the ability to clearly express technical concepts in verbal and written forms. Ability to set up a time with key engineering team members and have a technical conversation with them to understand requirements. Experience writing wikis on ADO and creating specs/customer-facing documents. Technical knowledge/background will be a plus Ability to consolidate documents into one cohesive document. Desired Candidate Profile Exp in technical writing, content creation, information development, and resource coordination. Exp in gathering requisite information for IT / Managerial Services Exp of Adobe, SnagIt & MS Visio Skilled at prioritization and multi-tasking. handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively Adapt to changing requirements Curious about everything, with a knack for getting your hands dirty Detail-oriented without losing sight of the big picture Experience in using Madcap Flare and Camtasia (Preferred) Excellent verbal, written communication, and presentation skills. Able to manage multiple global projects within various constraints, leading cross-functional efforts to achieve desired results. Experience in QMS (quality management system) and CRM (customer relations management) tools

Hello Everyone, Optum is hiring Business System Analyst at Noida/Gurgaon. Primary Skills: Requirement gathering, SQL, Visio, Excel, MS Project, Rally, Jira, Stakeholder Management. Job Description: Primary Responsibilities: Work with business partners to define and document business and technical requirements, this includes the documentation of app flows and data mapping from source systems into our platform Work with PO and SM to create user stories and acceptance criteria Facilitate the meetings with project stakeholders Own issue and risk management for your projects, solving problems and working to remove impediments to both the team and the overall release Deliver regular updates to stakeholders Participate and contribute to Governance meetings with team leads and project stakeholders Assist with QA of features once implemented Required Qualifications: Any Graduate Graduate degree or equivalent qualification 3+ years of experience SQL querying experience Experience with Agile methodology including Agile tools (e.g. Rally, Jira) Experience with requirements analysis and documenting requirements Good understanding of relational database concepts Proven excellent communication skills Stakeholder management experience Ability to analyze data, drive to root cause issue, identify trends, problem solve and provide key recommendations based on analysis Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint Interested can share their updated CV at mohammad_ayub@optum.com . Thanks and Regards, Arshad Ayub - Talent Scout mohammad_ayub@optum.com Optum

Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 2years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. Were the worlds trusted global infrastructure firm, and were in this together your growth and success are ours too. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours. #LI-FS1 About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.

Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 2years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification. Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks. Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. Were the worlds trusted global infrastructure firm, and were in this together your growth and success are ours too. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours. #LI-FS1 About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.

Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 5 years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Experience in working in Common Data Environment (ProjectWise and BIM 360) Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. Were the worlds trusted global infrastructure firm, and were in this together your growth and success are ours too. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours. #LI-FS1 About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together Primary Responsibilities The role includesAnalyze User Stories / Bugs, Design / Design Review, Document, Code / Code Review, Test (Unit, Assembly, System & Regression), Deployment, & Post-deployment Support Delivery requires automated test (manual testing as needed) mindfulness Engineering focus on enriching the Customer Experience through high quality functional delivery, efficiency, testability, reliability, scalability, availability, and security of applications Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery Design, develop, and support frameworks for our test infrastructure and providing automation expertise to our development teams Contribute toward predictable delivery of quality release Research, recommend and implement tools as needed with the goal of increasing automation Mentor team members on Automation frameworks Proactively bringing issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them Be meticulous about documentation and maintaining a robust log of all test cases and test results Ensure that all tests are executed and give regular feedback to the team lead on the status of quality Use appropriate measures and KPIs to validate and report on software quality Works with less structured, more complex issues Serves as a resource to others Analyzes and investigates Provides explanations and interpretations within area of expertise Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications B. Tech. / MCA / M. Tech / Equivalent Education Total experience of 4+ years with solid manual testing background and 4+ years of experience working on automation Selenium/Cypress/Playwright with Java/JavaScript 4+ years as quality engineer following QA processes, methodologies, and testing 2+ years of experience in Mobile Automation using Appium or any kind of tools Hands-on coding experience in programming language Core Java/Advanced Java Proficient with developer tools and IDEs, such as IntelliJ, Eclipse and Git/GitHub for developing automation scripts Solid working knowledge of ATDD/BDD Knowledge on Sauce labs, Visual Tools like Applitool, Maven, Jenkins, CI/CD Thorough understanding of SDLC, specifically automated QA processes in Agile development environments Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access, MS Visio) Solid organizational skills and focus on accuracy and attention to detail At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

- Manage large amounts of incoming phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling quotas. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers. Requirements and skills : - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Roles and Responsibilities of a Telecaller : Here are some typical responsibilities you can incorporate into a comprehensive job description for a telecaller. - Initiate outbound calls to potential customers to introduce and promote products/services. - Conduct follow-up calls to nurture leads. - Build rapport with potential customers. - Identify potential leads through effective questioning and conversation. - Meet and exceed daily, weekly, and monthly sales targets. - Efficiently manage call time to maximize productivity and achieve sales goals. - Stay updated on industry trends, product knowledge, and sales techniques. - Follow predefined scripts while adapting to customer responses to maintain consistency. - Collaborate with team members. Qualifications and Skills of a Telecaller : - Here are some skills and qualifications that you can incorporate into your job description for hiring a telecaller. - Bachelor's degree or higher in any field. - Effective verbal communication skills. - Active listening and attention to detail abilities. - Flexibility to adapt to changing scripts and strategies. - Good understanding of the product or service they are selling. - Effective time management skills. - Basic proficiency in using computer applications and CRM systems. - An optimistic and result-driven mindset. - Spontaneous thinking abilities to resolve customer issues. - Ability to multitask. - Ability to work independently and take the initiative when necessary. - Capable of representing the company professionally. Salary : When hiring a telecaller, it is important to consider the financial aspect. As per industry standards, the average salary of a fresher telecaller is - 3.5 LPA - 6 LPA. However, the salary range for an experienced telecaller can vary from - 5 LPA to - 11 LPA, based on factors, such as location, company, experience, and skills. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Job Description: Value Preposition As part of the Identity and Access Management (IAM) team at First Citizens Bank, the IAM analyst will be responsible for foundational IAM tasks such as user account management, access provisioning and deprovisioning and assisting with IAM system administration. This person should possess strong analytical skills as well as experience in the different phases of the IAM JML events. Also to support and development of SOPs and day-to-day functional administration and support. Job Details Position Title : Senior Analyst - Information Security Career Level : P2 Job Category : Senior Associate Role Type : Hybrid Job Location : Bangalore About the Team: The IAM Operations team is a community of dedicated professionals committed to safeguarding our organization s information security. Our values - inclusivity, transparency, and excellence - drive everything we do. We strive to ensure our users have the appropriate levels of access. Join us and make a meaningful impact on our security posture. Impact (Job Summary/Why this Role Matters) The IAM Operations team is a community of dedicated professionals committed to safeguarding our organization s information security. We strive to ensure our users have the appropriate levels of access. Join us and make a meaningful impact on our security posture. Key Deliverables (Duties and Responsibilities) The IAM Operations analyst focus on foundational IAM tasks, such as user account management, access provisioning and deprovisioning, and assisting with IAM system administration. Skills and Qualification (Functional and Technical Skills) Functional Skills: Some of the key responsibilities are: User Account Management: Creating, modifying, and deleting user accounts within the IAM system. Access provisioning and deprovisioning: Granting and revoking access to systems, applications, and data based on the request. IAM system Administration: Assisting with the day-to-day administration of the IAM system, including tasks like user provisioning, deprovisioning, and password resets. Documentation and Reporting: Maintaining accurate documentation of IAM processes and procedures, and generating reports as needed. Collaboration and Communication: Working with other team members, IT staff, and end-users to address IAM-related issues and ensure compliance with security policies. Technical/Business Skills: A foundational knowledge of IAM concepts, such as role-based access control (RBAC), multi-factor authentication (MFA), and identity federation. Familiarity with common IAM platforms like SailPoint, RSA, Okta, Azure AD, or other similar systems. Ability to effectively communicate with technical and non-technical audiences, and work effectively within a team environment. Ability to follow procedures precisely and ensure the accuracy of data and documentation. Understanding of fundamental security concepts, such as authentication, authorization, and data security. Proficiency with MS Visio, PowerPoint, Word, and Excel Background in information security systems with specific knowledge around access control Skilled in developing IAM metrics and Key Performance Indicators (KPIs) for tracking progress and measuring success. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Your tasks Define, Design and Execute process modelling & simulation, as-is business process analysis, process governance & supply chain management and BPR. Manage and execute various kind of E2E consulting engagements, large scale transformation and system implementation projects as process consultant Lead the business / client requirements analysis, project and program management during enterprise wide transformation, includes doing as-is study, define to-be for processes, competitive analysis, market research, data Benchmarking and KPIs. Manage and mentor team members Drive additional business opportunities for Adamas to grow the consulting practice Help in the consulting offering development activities Preferred skills and qualifications All consultants must have Engineering and MBA/PGDM degree. Experience in Supply chain areas Procurement, Sales & Operations planning, SC Strategy, Production efficiency improvement, Logistics (Distribution & Transportation), Inventory optimization, MRO. At least one MBA project is required in any of the above SC areas. Certification from APICS (CPIM, CSCP), American Society Transportation and Logistics and other related institutes is preferable. Knowledge of process modeling tools like WebSphere Modeler, MS Visio etc from Channel and Supply Chain will be an added advantage. Analytics professionals who have experience in the Data exploratory analysis and data modeling, data transformation and statistical analysis, descriptive, predictive and prescriptive modeling, Optimization techniques, and visualization techniques, with expertise in tools like SPSS, SAS, R, Cognos, along with conducting client workshops. Ability to multi-task and possess strong team/collaboration skills Support the GoTo-Market, Sales and Consulting Opportunities. Manage Customer relationship and Consulting engagements across locations & geographies. Experience in BPM area - includes metrics and process definition, process designing, process modeling and simulation, as-is process analysis, process & program management and BPR. Experience in relevant industry and/or consulting experience in Operations strategy, Supply Chain strategy, defining and improving Target Operational Models. Relevant experience and salary: 1. Junior Consultant: Experience 3 to 5 years 2. Mid-Level Consultant: Experience 5 to 9 years 3. Senior Consultant: Experience 10 years and above Send your resume to: For Bangalore location: hr@adamastech.in For Kolkata and Delhi locations: kumarsaurabh.sen@riceindia.org

Job_Description":" Data Modeler JD: Proven experience as a Data Modeler or in a similar role (8 years depending on seniority level). Proficiency in data modeling tools (e.g., ER/Studio, Erwin, SAP PowerDesigner, or similar). Strong understanding of database technologies (e.g., SQL Server, Oracle, PostgreSQL, Snowflake). Experience with cloud data platforms (e.g., AWS, Azure, GCP). Familiarity with ETL processes and tools. Excellent knowledge of normalization and denormalization techniques. Strong analytical and problem-solving skills.

Lead PMO -9+ Years - Bangalore Summary: Are you a detail-oriented professional with a strong knack for building process flows, documentation, and governance frameworks? Heres your chance to contribute to transformative projects in a dynamic, growth-driven environment. If you thrive in cross-functional collaboration, can navigate SLAs and SOPs effortlessly, and love structuring workflows from Level 1 to Level 5 – this role is for you! Location: Bangalore / Pune / Mumbai Your Future Employer: A leading organization known for delivering strategic excellence in project execution and business transformation across functions. Join a culture that values precision, documentation discipline, and proactive stakeholder management. Responsibilities: Build process flows (L1 to L5) using MS Visio or equivalent tools to map operations and decision points. Prepare and maintain SOPs, SOWs, governance frameworks, and SLAs to support seamless project execution. Design and manage trackers for work performance, time management, and project progress. Create project progress decks for diverse stakeholder audiences with visual storytelling. Lead initiatives in change management, risk identification, and stakeholder communication. Coordinate with cross-functional teams and ensure strategic alignment with project goals. Requirements: 9 years of relevant experience in business process mapping, documentation, or project governance. Proficiency in MS Visio, Excel, PowerPoint, or equivalent documentation/flowchart tools. Strong understanding of SOWs, SOPs, SLAs, and performance monitoring techniques. Excellent communication skills with an eye for detail and process optimization. Demonstrated experience in reporting, coordination, time management, and supporting strategic initiatives. What’s in it for you? A collaborative work environment with high visibility across strategic projects. Opportunity to work with dynamic leadership and contribute to key business transformations. Fast-paced professional growth with exposure to top-tier process frameworks. Flexibility in location – Mumbai, Pune, or Bangalore. Reach Us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at Piyush.mittra@crescendogroup.in Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Profile Keywords: Process Mapping, MS Visio, SOP, SOW, SLA, Project Governance, Risk Management, Change Management, Project Decks, Trackers, Strategic Initiatives, Stakeholder Communication, Documentation, Project Coordination, Crescendo Global

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. We provide support in Project Services and Transformation, Digital Solutions and Delivery Management. We offer joint operations and digitalization services for Global Business Services and work closely alongside the entire Shared Services organization. We make optimal use of the possibilities of new technologies such as Business Process Management (BPM) and Robotics as enablers for efficient and effective implementations. You'll make a difference by: Work closely with project managers and other team members to develop and maintain project schedules. Monitor project progress against plan and recommend adjustments as necessary. Identify critical path activities and potential schedule risks. Develop and analyze resource-loaded schedules (for critical project only), incorporating resource constraints and availability. Ensure project schedules are properly integrated and aligned with overall program schedules. Develop and maintain project baseline schedules and performance measurement baselines. Analyze scheduling data and produce reports for management/Project teams. Participate in project status meetings and provide input on schedule-related issues. Coordinate with project teams to ensure schedule adherence and identify and resolve conflicts. Provide schedule-related inputs for contract deliverables. Ability to handle multiple project at the same time. Your success is grounded in: You should be PMI Certified. You will be a project manager delivering Project Transitions, IT tool implementations and providing project management support on small (simple,moderate and complex) projects for Siemens Internal partners. You should have exposure to end-to-end coordination and management of projects, change management, process management and stakeholder management. You should be accurate in project reporting, managing project timeline and budgets of medium complexity. You should have a good understanding of all the project management knowledge areas and should have demonstrated these in your previous projects. You should have the ability to deal and communicate effectively with complex organizational environments that may at times be ambivalent or political. Excellent team player; able to work with virtual and global cross functional organizations, but ability to work independently on their topic and be proactive. Proficiency in MS Office, MS Visio, MS Project Application. Excellent Verbal and written Communication skills. 2-3 years of relevant experience. Project management ( IT or ITES ). PMI Training and certification Mandatory/Preferable. Agile SCRUM Master certification preferrable. Join us and be yourself! This role is based in Bangalore. But you'll also get to visit other locations in India and globe, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.

Roles and Responsibilities of a Telecaller :Here are some typical responsibilities you can incorporate into a comprehensive job description for a telecaller.- Initiate outbound calls to potential customers to introduce and promote products/services.- Conduct follow-up calls to nurture leads.- Build rapport with potential customers. - Identify potential leads through effective questioning and conversation.- Meet and exceed daily, weekly, and monthly sales targets.- Efficiently manage call time to maximize productivity and achieve sales goals.- Stay updated on industry trends, product knowledge, and sales techniques.- Follow predefined scripts while adapting to customer responses to maintain consistency.- Collaborate with team members.Qualifications and Skills of a Telecaller :- Here are some skills and qualifications that you can incorporate into your job description for hiring a telecaller. - Bachelor's degree or higher in any field.- Effective verbal communication skills.- Active listening and attention to detail abilities.- Flexibility to adapt to changing scripts and strategies.- Good understanding of the product or service they are selling. - Effective time management skills.- Basic proficiency in using computer applications and CRM systems.- An optimistic and result-driven mindset.- Spontaneous thinking abilities to resolve customer issues.- Ability to multitask.- Ability to work independently and take the initiative when necessary.- Capable of representing the company professionally.Salary :When hiring a telecaller, it is important to consider the financial aspect. As per industry standards, the average salary of a fresher telecaller is - 3.5 LPA - 6 LPA. However, the salary range for an experienced telecaller can vary from - 5 LPA to - 11 LPA, based on factors, such as location, company, experience, and skills. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.