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4.0 - 8.0 years

11 - 16 Lacs

Bengaluru

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Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 5 years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification. Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks. Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the “bigger picture” and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. #LI-FS1

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5.0 - 10.0 years

15 - 20 Lacs

Bengaluru

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Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 5 years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Experience in working in Common Data Environment (ProjectWise and BIM 360) Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the “bigger picture” and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. #LI-FS1

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5.0 - 10.0 years

14 - 18 Lacs

Bengaluru

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Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 5 years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Wet Utilities - Potable Water, Storm Water Drainage, Treated Sewage Effluent & Sewerage network (pressure plus gravity design experience with the help of AutoCAD 2D, AutoCAD Civil3D) Provide technical support to designers for relocation/shifting of assets, asset tagging, connection drawings, standard drawings etc. Clash Analysis experience using Navisworks Experience in working in Common Data Environment (ProjectWise and BIM 360) Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. d planning on various projects. Utilizing AutoCAD Civil 3D knowledge in projects from concept to completion. Participate in the development of concept, preliminary and detailed engineering drawing, and plans, including general and drainage plan drawings, plan/profile drawings, section drawings, and detail drawings. Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Assist in establishing processes for working with US/Canada offices; Other duties as assigned Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the “bigger picture” and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. #LI-FS1

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5.0 - 8.0 years

12 - 17 Lacs

Bengaluru

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Job Area: Engineering Services Group, Engineering Services Group > Technical Communications - Writing General Summary: Minimum qualifications: Bachelor’s degree in engineering, Computer Science, Communications, English, or related field 5 to 8 years of experience writing and editing hardware or software content for developer audiences Experience in document development, with demonstrated writing, editing, formatting, design, and proofreading skills Knowledge of DITA, XML, or markup languages (e.g. HTML), Web content development and document delivery Familiarity with graphics packages -- Adobe Illustrator and Microsoft Visio Skilled in Microsoft suite of applications Excellent attention to detail, with the ability to work in a fast-paced, dynamic environment Experience in integrating AI into work processes including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the writing function. Desirable: Experience with Developer Documentation Knowledge of Content Management Systems - Working knowledge of Perforce/GitHub Web content development and document delivery, JIRA and Confluence, Sphinx and RST, Markdown Ability to understand chipset layout/circuit design, connected systems, CPU architectures, digital interfaces Video creation and editing Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, Communications, English, or related field and 4+ years of experience writing and editing software and/or hardware documentation and content, or related work experience. OR Associate's degree and 6+ years of writing and editing software and/or hardware documentation and content, or related work experience. OR High School diploma or equivalent and 8+ years of writing and editing software and/or hardware documentation and content, or related work experience.

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6.0 - 10.0 years

12 - 17 Lacs

Hyderabad

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Job Area: Engineering Services Group, Engineering Services Group > Technical Communications - Writing General Summary: This position will be a part of the Global Technical Communications team that produces quality technical product information for all of Qualcomm’s products and customers. As a Writer, you will support engineers in planning, organizing, writing, formatting, editing, and releasing highly technical information deliverables such as Developer documentation, SDKs, Quick starts, User guides, Debug guides, APIs, Data sheets, Specifications, Programmer reference, tutorials, presentations, etc.-- both hard and soft copy. Skills/Experience Good English communication (writing) skills – 6 -10 years of experience creating end-user documents in a high-tech technical publication’s environment Ability to design and develop technical information in a well-structured mannerconcise and easy-to-use Proficient in DITA-based authoring, XML editing with Oxygen Familiar with graphics packages -- Adobe Illustrator and Microsoft Visio skills Skilled in Microsoft suite of applications Basic understanding of computer architecture and semiconductor fundamentals Quick to learn Handle changes and ambiguity Team player Desirable Experience with Developer documentation Knowledge of structured markup language like Markdown or reStructuredText (rST) Knowledge of the Docs-as-Code methodology Knowledge of Content Management Systems Working knowledge of Perforce/GitHub Web content development and document delivery JIRA, Confluence, API documentation Additional Skills/Interest Video creation and editing Ability to understand chipset layout/circuit design Knowledge of mobile systems, CPU architectures, digital interfaces Additional Creates clear, accurate, and concise technical content by leveraging knowledge of technical writing principles, resources, and tools as well as various types of Qualcomm products and technologies Edits, updates, and reviews content based on an understanding of project requirements to meet business goals and customer needs, in collaboration with other teams (e.g., Engineering, Business) Ensures technical content is standardized for ease of use by stakeholders and innovates on technical documentation creation process to align with industry standards and best practices Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, Communications, English, or related field and 4+ years of experience writing and editing software and/or hardware documentation and content, or related work experience. OR Associate's degree and 6+ years of writing and editing software and/or hardware documentation and content, or related work experience. OR High School diploma or equivalent and 8+ years of writing and editing software and/or hardware documentation and content, or related work experience.

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7.0 - 12.0 years

14 - 18 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: We are looking for a highly skilled and experienced Thermal and Peak Current Limits Performance Engineer to join our engineering team. In this role, you will be responsible for ensuring the thermal performance and peak current limits of our products. You will collaborate with cross-functional teams like architecture, power and design to analyze, and optimize thermal systems, peak current contraints and components, ensuring they meet performance and reliability standards. Key Responsibilities: Thermal Analysis and Design: Conduct detailed thermal analysis and design for various components and systems to ensure optimal performance and reliability. Must requirement: Understanding of general Power HW/SW and Limits Management HW/SW architecture and framework Desirable to understand CPU, graphics and AI HW engine and architecture Understanding of Powe grid and chipset architecture Ability to analyze and deep dive into Limits throttling mechanisms effectives, efficiencies, latencies and Performance Ability to debug and analyze Power Thermal Performance issues Hands ON for characterization and profiling of Power, thermal and electrical spec Handling measuring equipment for Power and thermal Peak Current Limits Analysis: Evaluate and optimize peak current limits to ensure safe and efficient operation of electrical systems. Simulation and Modeling: Knowledge on Utilize advanced simulation and modeling tools to predict thermal behavior and peak current limits, identifying potential issues is desirable Testing and Validation: Develop and execute test plans to validate thermal performance and peak current limits, ensuring compliance with design specifications. Performance Optimization: Identify and implement strategies to optimize thermal performance and peak current limits. Collaboration: Work closely with design, chipset/platform architecture, and product test teams to integrate thermal and peak current solutions into product development. Documentation: Prepare comprehensive technical reports and documentation to support design decisions and project milestones. Problem Solving: Troubleshoot and resolve thermal and electrical-related issues in existing products and during the development phase. Providing HW and SW Limits Mechanism solutions to manage thermal and electrical risks Proficiency in system level debug analysis, efficient usage of Power performance tools for debug and providing detailed analysis Innovation: Stay updated with the latest advancements in thermal engineering and peak current limits, applying innovative solutions to improve product performance. Qualifications: Education: Bachelor's or Master's degree in Electrical/Electronics & communications Engineering, Mechanical Engineering, Thermal Engineering, or a related field. Experience: Minimum of 7+ years of relevant experience in area of Power, Thermal and limits management analysis, design, and optimization Technical Skills: Knowledge and good understanding of thermal simulation software (e.g., ANSYS, COMSOL), CAD tools, and data analysis, is added advantage. Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data. Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams. Attention to Detail: High level of attention to detail and accuracy in work. Team Player: Ability to work effectively in a team environment and contribute to team success. Preferred Qualifications: Experience with thermal management and peak current limits in electronics or semiconductor industries. Knowledge of industry standards and regulations related to thermal performance and peak current limits. Familiarity with thermal testing equipment and methodologies. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

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Person at this position takes ownership of a module and associated quality and delivery. Person at this position provides instructions, guidance and advice to team members to ensure quality and on time delivery. Person at this position is expected to be able to instruct and review the quality of work done by technical staff. Person at this position should be able to identify key issues and challenges by themselves, prioritize the tasks and deliver results with minimal direction and supervision. Person at this position has the ability to investigate the root cause of the problem and come up alternatives/ solutions based on sound technical foundation gained through in-depth knowledge of technology, standards, tools and processes. Person has the ability to organize and draw connections among ideas and distinguish between those which are implementable. Person demonstrates a degree of flexibility in resolving problems/ issues that atleast to in-depth command of all techniques, processes, tools and standards within the relevant field of specialisation. Roles & Responsibilities 1. Responsible for a. Understanding new/existing product/feature/concept doc requirement b. Authors by aligning with customer documentation process/stylesheets/styleguides c. Grasps the domain knowledge quickly d. Implements DDLC/Doc. process for authoring docs 2. Who has excellent command over English/grammar 3. Who is familiar with: a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ... b. Content Management System or Version Control system: SVN, Confluence... c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw d. Publishing tools: Robohelp, Webworks Education and Experience Required Engineering graduate, MCA, etc Experience: 5-8 years Competencies Description Technical Writing - Documentation or Cross Functional - Documentation personnel is one 1. who: a. Understands new/existing product/feature/concept doc requirement b. Authors by aligning with customer documentation process/stylesheets/styleguides c. Grasps the domain knowledge quickly d. Implements DDLC/Doc. process for authoring docs 2. Who has excellent command over English/grammar 3. Who is familiar with: a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ... b. Content Management System or Version Control system: SVN, Confluence... c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw d. Publishing tools: Robohelp, Webworks Platforms- Mandatory to have one of the following: Windows, Solaris, Linux Technology Standard- Mandatory to know Document Development Life Cycle MSTP/Style guides Tools- Mandatory to have one of the following tools: Framemaker, Webworks, MS word, Paint, Photoshop, MS Visio, MS Excel, MS Power Point along with graphics tools such as MS Paint/Snag. Languages- Mandatory to have one of the following: HTML, XML Specialization- NA

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8.0 - 13.0 years

2 - 3 Lacs

Mumbai

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Role Summary The Team Leader Grievance Escalations will lead a team of 7–8 officers responsible for resolving complex customer complaints that are escalated beyond Level 1. This role is pivotal in ensuring effective and timely resolution of grievances, improving overall customer experience, and enhancing trust in the bank’s service delivery. The role also focuses on driving Turnaround Time (TAT), resolution quality, Net Promoter Score (NPS), and continuous process improvement to reduce repeat complaints. Key Responsibilities Complaint Resolution Oversight Ensure timely and complete resolution of all Level 2 complaints in line with internal policies, regulatory requirements (e.g., RBI guidelines), and service standards. Review case details, perform root cause analysis, and validate proposed resolutions before closure. Maintain high-quality communication with customers, ensuring clarity, empathy, and accountability. Team Leadership Lead, mentor, and manage a team of 7–8 grievance officers. Allocate cases efficiently and monitor daily workload to ensure timely actions. Conduct regular reviews, performance assessments, and on-the-job coaching. Customer Centricity & NPS Management Ensure that complaint resolutions are customer-friendly and contribute to improved Net Promoter Scores (NPS). Analyze customer feedback post-closure and drive initiatives to enhance customer delight. Foster a culture of empathy, ownership, and first-time-right resolution within the team. TAT & Quality Governance Drive strict adherence to Turnaround Time (TAT) SLAs while maintaining response quality. Conduct regular audits on closed cases to ensure compliance and completeness. Highlight any systemic gaps that hinder TAT or quality. Process Improvement Identify trends and recurring issues from escalated complaints and share insights with relevant business units. Recommend and lead process improvement initiatives to reduce repeat grievances and enhance the end-to-end customer journey. Support automation and digitization efforts in the grievance handling process. Stakeholder Management & Reporting Coordinate with internal departments (branches, operations, product, legal, etc.) to gather inputs and resolve complaints effectively. Prepare and share regular MIS and dashboards on team performance, complaint trends, and root cause analytics. Key Skills & Competencies In-depth knowledge of banking operations, products, and customer service protocols. Strong communication (written and verbal) and interpersonal skills. Analytical mindset with ability to identify root causes and improvement opportunities. Ability to manage high-pressure situations with maturity and sound judgment. Experience in handling regulatory and high-priority escalations. Proficiency in MS Office (Excel, PowerPoint), CRM systems, and complaint tracking tools. Qualifications & Experience Graduate/Postgraduate in any discipline. Specialization in banking or customer experience is an advantage. 5–8 years of experience in banking, with at least 2 years in grievance handling or escalation management or servicing (preferred) . Prior team management experience is preferred.

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10.0 - 15.0 years

35 - 37 Lacs

Hyderabad, Chennai, Bengaluru

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Dear Candidate, We are seeking a skilled Data Analyst to join our team. The ideal candidate will be responsible for gathering, processing, and analyzing data to help our organization make informed business decisions. You will work closely with various teams to uncover insights, build reports, and provide data-driven recommendations that support business strategies. Role & Responsibilities: Data Collection & Cleaning : Collect and clean data from various internal and external sources to ensure accuracy and consistency. Data Analysis : Analyze complex datasets to identify trends, patterns, and insights that inform business decisions. Reporting & Visualization : Create reports, dashboards, and visualizations to communicate findings to stakeholders in a clear and actionable way. Collaboration : Work closely with cross-functional teams (marketing, finance, operations) to understand business needs and provide relevant data insights. Data Interpretation : Provide actionable recommendations based on data analysis to guide business strategy and decision-making. Data Management : Maintain and update databases, ensuring data integrity and accessibility. Automation & Optimization : Develop automated systems for data processing and reporting to increase efficiency. Required Skills & Qualifications: Data Analysis & Statistical Techniques : Strong analytical skills with experience in data analysis, statistical methods, and modeling. Data Visualization : Proficiency in tools like Tableau , Power BI , or Excel to present data insights in a user-friendly manner. Programming Languages : Experience with SQL for database querying, and familiarity with Python or R for data analysis and automation. Data Management : Strong understanding of data cleaning, transformation, and database management practices. Reporting & Documentation : Ability to write clear reports and document processes, methods, and findings. Communication Skills : Strong written and verbal communication skills to present data findings to both technical and non-technical stakeholders. Problem-Solving : Excellent problem-solving skills and the ability to think critically when analyzing data. Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

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8.0 - 13.0 years

15 - 17 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

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Mail Resume for Venugopal_Jeevan@ajg.com experience in these areas. Experience in building process flows (using MS VISIO or another equivalent tool); L1 to L5 levels. Level 1: High-Level Process Flowchart - This is the most conceptual level, providing a broad overview of the entire process. It shows the start and end points, main steps & the sequence of activities. This level is helpful for communicating the overall process to stakeholders who don't need to get into the details. Level 2: Process Group Map - This level categorizes processes within specific departments or areas. It focuses on groups of related processes that contribute to a common goal. Level 3: Detailed Process Map - This level outlines the sequence of activities within a specific process. It provides a more granular view of the steps involved. Level 4: Activity-Level Map - This level defines individual tasks within each activity. It includes decision points and details on who is responsible for each task. Level 5: Work Instructions/SOPs - This is the most detailed level, providing step-by-step instructions for executing each task. It ensures consistency and accuracy in task execution. 2.Experience in documentation : SOW: Statement of Work, a crucial document that outlines the scope, objectives, deliverables, and timeline of a project. It's a roadmap for the project, ensuring all stakeholders understand the work involved and their roles and responsibilities. The SOW is often part of a contract and serves as a reference point for project execution, helping to prevent misunderstandings and scope creep. SOP: Standard Operating Procedure is a document outlining the step-by-step instructions for performing a routine activity or task. It's a guide that ensures consistency, efficiency & accountability in project execution. In the context of admissions or applications, SOP also refers to a Statement of Purpose, a document detailing the applicant's background, goals & reasons for pursuing a particular program. Governance Framework: A governance framework in project management provides the rules, processes & structures needed to manage projects effectively & ensure they align with organizational goals. It establishes accountability, defines decision-making authority & monitors project progress to achieve successful outcomes. Defining SLAs: Service Level Agreements, clearly define the service, establish service levels, determine performance metrics, prepare a document & review it with stakeholders. This process ensures everyone understands expectations, responsibilities & how performance will be measured. Building Trackers: Building trackers to manage work & performance involves using software or tools to track work progress, employee time & overall productivity. Project progress update decks for various audience: Project Progress deck clearly define the goals, the topic & prioritize key information. Craft a narrative, create visuals & select a template for a polished presentation. Keep the deck concise, focusing on one primary idea per slide and minimizing bullet points. Finally, ensure the deck stands alone, even without your narration, to communicate core ideas effectively.

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4.0 - 6.0 years

5 - 14 Lacs

Chennai

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etermine the design and workout strategy for new projects. Lead the Project lifecycle closely following Governance models. • Identify and resolve issues reported within defines SLAs part of routine maintenance of existing applications built in SharePoint online. • Report extraction and automations to support different metrics, that are maintained in the applications. • Work with Stakeholders on the enhancements in the existing applications. Project Planning, Tracking, & Reporting • Workout budgetary estimates during kick off, after understanding the high-level requirements. • Support the team in project planning activities, identify risks proactively, escalating thru appropriate channels as required and responsible for closely tracking the actual efforts • Communicate regularly the status of Projects, risks that creeps, impediments if any. Design • Familiar with Microsoft Visio, Word to create HLD, LLD, DLD in various stages of SharePoint site development and maintenance. Responsibilities as Tableau Administrator Configure and maintain Tableau Server Software Layer. System Administration (includes site creation, server maintenance/Upgrades/patches). Change management including software, hardware upgrades, patches Monitor server activity/usage statistics to identify possible performance issues/enhancements Partner with business to design tableau KPI scorecards dashboards. Performance tuning / Server management of tableau server environment (clustering, Load balancing). Create/Manage Groups, Workbooks and Projects, Database Views, Data Sources and Data Connections. Proactively communicate with the Customer/Stakeholders to resolve issues and get work done. Set up a governance process around Tableau dashboard processes Create and host tableau extension API Location: This position can be based in any of the following locations: Chennai For internal use only: R000107005

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0.0 - 2.0 years

0 - 0 Lacs

Gurugram

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Knowledge of ERP - PP, MM Module, Production, PPC, Warehouse processes, Configuration & Change Management, MS Office, Microsoft Visio and Microsoft Project preferred Responsible for creating Item Code, BOM and amendment in master data in SAP

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3.0 - 7.0 years

6 - 9 Lacs

Bengaluru

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Date 18 Jun 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Test Engineer (Test Technician) in Bangalore were looking for Your future role Take on a new challenge and apply your technical and problem-solving expertise in a cutting-edge field. Youll work alongside collaborative and innovative teammates. You'll play a key role in ensuring the seamless preparation and maintenance of test benches and harnesses, contributing to the success of our projects. Day-to-day, youll work closely with teams across the business (such as Train Lab Engineers and Technical Leaders), liaise with suppliers and vendors for quotations, and support the lab's operational needs, and much more. Youll specifically take care of assembling and documenting test benches, but also assist with the day-to-day maintenance of the lab. Well look to you for: Rack construction activities Harness preparation, troubleshooting, and crimping tasks Agile support for both existing and new projects Laboratory maintenance Monitoring stock accountability and material availability Management of material intake and outgoing activities Assistance with PR/PO activities All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Proficient in interpreting wiring schematics, architecture, and diagrams Strong expertise in handling equipment and harnesses Capable of identifying harness preparations and crimping various types of connectors Skilled in troubleshooting wiring issues and tracing problems effectively Knowledgeable in mounting equipment and constructing test racks Experienced in negotiating and communicating requirements to vendors A proactive mindset with a focus on continuous improvement Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our inclusive and flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards roles such as Senior Test Engineer or Lab Manager Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

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3.0 - 7.0 years

10 - 14 Lacs

Noida

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Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role Business analyst focuses on data, statistical analysis and reporting to help investigate and analyze business performance, provide insights, and drive recommendations to improve performance. Expectations/ : Process ImprovementIdentify, design, and implement operational processes and systems across departments to enhance efficiency and effectiveness.Ensure that these processes are scalable, efficient, and align with business goals. Cross-functional CollaborationCollaborate with department heads (e.g., sales, marketing, finance, product, etc.) to ensure various business requirements. Data Analysis & ReportingAnalyze business performance data to identify trends, challenges, and opportunities. Prepare regular reports and provide actionable insights to senior leadership. Device Planning & AllocationEnsure the effective planning & optimal allocation to meet business demands and company objectives. EfficiencyMonitor day-to-day business operations to identify bottlenecks, inefficiencies, and risks, and implement solutions to improve workflow and productivity. Budget ManagementManage the device budget, ensuring that spending aligns with organizational goals and strategic priorities. Risk ManagementIdentify and mitigate operational risks by developing and implementing appropriate contingency plans. Vendor & Supplier ManagementManage relationships with key vendors and service providers, ensuring that service levels are met, and contracts are negotiated effectively. Continuous ImprovementFoster a culture of continuous improvement by identifying new tools, technologies, and methodologies to improve operations. Key Skills Required: Experience with SQL or other data analysis tools. Proficiency in business analysis tools (e.g., Microsoft Visio, Lucidchart) and Microsoft Office Suite (Word, Excel, PowerPoint). Strong documentation skills, with the ability to create clear and detailed business requirements, process flows, and reports. Experience with data visualization and reporting tools (e.g., Tableau, Google Data Studio). Education Applicants must have an engineering academic background with specialization in data science . Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story!

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7.0 - 12.0 years

8 - 13 Lacs

Mumbai

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About Business line/Function: Corporate and Institutional Banking (CIB) Third Party Risk Management (TPRM) team is part of CIB ITO function. TPRM Shared service center (SSC) based out of ISPL is focused on implementation of standardized and synergized global Target Operating Model (TOM) for Third Party Risk Management across CIB. The Target Operating Model is a consistent framework to meet stringent regulatory requirements leveraging a risk-based approach, unified processes and standardized tools. Position Purpose Business PMO role within Project management team in TPRM SSC is a critical role with primary responsibility of supporting all change management with respect to Global TPRM tools from Shared Service centre in India. Further the role is also required to build and support senior management governance and reporting in form of Data churning, Management Presentation construction articulating key messages for senior stakeholder consumption. Responsibilities Direct Responsibilities Co-ordinate with different Global teams for timely TPRM Data centralization. Ensuring data accuracy and securing data validation. Constructing presentations summarizing key messages for senior stakeholder consumption in different Global Governances. BAU support management of TPRM systems for Global users. UAT and Sanity Testing management for TPRM Tool releases. Support end to end Change management for TPRM release (CTB + RTB). Design, develop and deploy Dashboards to monitor and report KRIs / KPIs for TPRM globally. Design, Develop and Support Sharepoint. Technical Behavioral Competencies Technical :- Hands on experience with project management tools (MS Projects/MS Powerpoint/MS VISIO/JIRA/GANTT etc). Hands on experience of Sharepoint preferred. Exposure to dashboarding tools like Tableau/Alteryx preferred. General Risk management and Controls management awareness. Behavioral :- Good communications skills. Good interpersonal Skills. Self motivated. Ability to work in a multi-cultural, team-oriented environment Ability to work independently Demonstrate fine attention to details Excellent Service quality orientation Excellent ability to honour tight deadlines Ability to facilitate buy-in of stakeholders Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Organizational skills Attention to detail / rigor Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Ability to develop and adapt a process Ability to understand, explain and support change Ability to set up relevant performance indicators Ability to develop and leverage networks Analytical Ability Education Level: Bachelor Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if required) Lean Six Sigma or equivalent preferred. MBA Preferred.

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5.0 - 10.0 years

10 - 15 Lacs

Ahmedabad

Hybrid

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Job Description We are seeking a detail-oriented and strategic Business Analyst to join our dynamic team. The ideal candidate will be responsible for bridging the gap between IT and business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to stakeholders. Skill / Qualifications Bachelors degree in Business Administration, Information Technology, or a related field. 5+ years of proven experience as a Business Analyst or similar role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in business analysis tools and techniques. Experience with Agile/Scrum methodologies is a plus. Knowledge of data visualization tools and databases is an advantage. Preferred Skills: Experience in project management and business process improvement. Working knowledge of SQL and data analytics. Familiarity with tools like JIRA, Confluence, and Microsoft Visio. Job Responsibilities Gather, analyze, and document business requirements from stakeholders. Translate business needs into functional and non-functional requirements. Work closely with IT teams, developers, and business stakeholders to ensure alignment on project objectives. Conduct market analysis and benchmarking studies to support strategic initiatives. Facilitate meetings and presentations to share ideas and findings. Create and maintain comprehensive documentation of business processes, requirements, and workflows. Support UAT (User Acceptance Testing) and help with change management and training. Benefits Competitive Market Rate (Depending on Experience)

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8.0 - 13.0 years

20 - 35 Lacs

Pune

Hybrid

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At Ecolab, you can help take on some of the worlds most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy and healthy environments. With our worldwide reach and ambitious growth plans, you will have the opportunity to own your future and impact what matters. Are you ready to make an impact? The AI Operations Manager is responsible for managing and optimizing the adoption and performance of AI systems within GBS+. This role involves providing designing and executing model training processes, monitoring daily AI operational performance, and ensuring the accuracy, reliability, and functioning of AI models and applications. The AI Optimization Analyst will work with cross-functional teams to ensure AI models are optimized for performance and scalability. What’s in it For You: You will join a growth company offering a competitive salary and benefits. The ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best. Feel proud each day to work for a company that provides clean water, safe food, abundant energy and healthy environments. What You Will Do: Perform AI model training activities such as generating/loading large datasets, document samples, process documentation, and prompts to support rapid and complete development of high impact models. Execute daily monitoring of AI and process performance. Identify, troubleshoot, and resolve issues with AI-based process performance in collaboration with users and various stakeholders Identify and drive implementation of improvements in process, AI prompts, and model accuracy and completeness in conjunction with Ecolab Digital AI team. Support objectives to ensure AI performance meets business value objectives. Ensure compliance with established responsible AI policies Maintain documentation on AI processes Minimum Qualifications: Bachelor's degree in Computer Science, Data Science, or a related field. Master’s degree preferred Process domain expertise Experience with AI/ML operations and monitoring tools. Strong problem-solving and analytical skills. Knowledge of AI governance and ethical guidelines. Excellent communication and collaboration skills. Knowledge of machine learning frameworks and libraries

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3.0 - 6.0 years

5 - 8 Lacs

Hyderabad

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Key Responsibilities and Accountabilities Layout the project plan and maintain project tracker on the initiatives to improve Employee Experience by evaluating the feedbacks in partnership with Transport operation team. Support & collate data and analyze & summarize findings for thematic presentations for Transport leadership w.r.t feedbacks received. Support the transport operations team with periodic review & justifications about the Employee feedbacks. Define and implement KPIs to monitor and manage the Leadership Travel experience. Define and implement KPIs to monitor the overall car rental transport function. Set up process and control mechanisms for bulk visitors travel, take the stakeholder feedback and have a corresponding action plan across all locations to provide a standardized experience keeping all stake-holders updated on city-wise nuances. Develop and upgrade the process documents covering all activities of Car rental/ Leadership travel and bulk visitor travel. Collaborate & support the key stakeholder of the operations team during crisis events. Qualifications and skills Graduate Degree with a Hospitality background is preferred. Sufficient post qualification domain experience in customer facing role management reporting function. Strong interpersonal skills, goodcommunication skills with the ability to interact with all levels of staff and Senior Management. Ability to adapt, follow tight deadlines, organize, and prioritize work and deliver results quickly. Ability to work as part of a team in a multi-discipline environment and in a matrix organization. Self-starter able to prioritize key tasks effectively. Experience in cross-functional teams e.g. across change management, business and 3rd party vendors. Strong analytical skills with the ability to understand business functions and processes swiftly. Intermediate or advanced level in all MS office applications including MS Visio, PowerPoint, and Excel

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0.0 - 3.0 years

5 - 9 Lacs

Pune

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Join us as a "Business Analyst" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences, You may be assessed on the key critical skills relevant for success in role, such as risk and control, change and transformations, business acumen, strategic thinking, and digital technology and as well as job-specific skillsets, To be successful as a "Business Analyst", you should have experience with: Basic/ Essential Qualifications/Skillset Educated to b-e degree level or equivalent, Strong knowledge of development practices and lifecycle, Academic background in software engineering or Computer science, ANSI SQL knowledge Able to interrogate SQL, MariaDB, PostgresDB Possesses excellent oral and written communication skills, Proficient in Business Process, Process Flow Analysis, Product Architecture, Design Best Practices 8+ yearsexperience in Business Analyst role Desirable Skillsets/ Good To Have Experience with TypeScript, Java, Jenkins, React, Cypress Experience with/Knowledge of Angluar and NodeJS, Knowledge of testing frameworks and orchestration Knowledge of Data Modelling techniques Knowledge of Data visualization techniques Knowledge of ETL & Tableau Experience in technical documentation including system requirements, project specifications, and process manuals, Able to conceptualize and design UI/UX application interfaces, Ability to build and maintain productive relationships with a wide range of stakeholders, Ability to work with a range of stakeholders and IT teams and track current issues and required changes, Ability to maintain requirements and other project artefacts such as risks/issues logs, tasks, milestones, Ability to draft comprehensive test scripts and use cases in order to prove successful change, Fluent user of MS PowerPoint, MS Visio, MS Excel A good understanding of the agile methodology and product-cycle development is a preferable, CBAP or equivalent certification This role will be based out of Pune, Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities, Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation, Development of business requirements that will address business problems and opportunities, Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations, Support the creation of business cases that justify investment in proposed solutions, Conduct feasibility studies to determine the viability of proposed solutions, Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget, Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope, Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation, Analyst Expectations Will have an impact on the work of related teams within the area, Partner with other functions and business areas, Takes responsibility for end results of a teams operational processing and activities, Escalate breaches of policies / procedure appropriately, Take responsibility for embedding new policies/ procedures adopted due to risk mitigation, Advise and influence decision making within own area of expertise, Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct, Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function, Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function, Make evaluative judgements based on the analysis of factual information, paying attention to detail, Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents, Guide and persuade team members and communicate complex / sensitive information, Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation, All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave,

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1.0 - 4.0 years

6 - 10 Lacs

Bengaluru

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Techwave, we are always in an exercise to foster a culture of growth, and inclusivity We ensure whoever is associated with the brand is being challenged at every step and is provided with all the necessary opportunities to excel in life People are at the core of everything we do, Join us! https://techwaveDot net/join-us/ Who are we Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations We believe in enabling clients to maximize the potential and achieve a greater market with a wide array of technology services, including, but not limited to, Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of things (IoT), Founded in 2004, headquartered in Houston, TX, USA, Techwave leverages its expertise in Digital Transformation, Enterprise Applications, and Engineering Services to enable businesses accelerate their growth, Plus, we're a team of dreamers and doers who are pushing the boundaries of what's possible, And we want YOU to be a part of it, Role : AI Business Process Analyst Location : Bangalore Experience : 4-7 Years Job Type: Permanent AI Business Analyst Key Responsibilities: Lead efforts to proactively improve/streamline project portfolio management & business analytics processes by developing business process models (e-g , current state vs future state) and performing business process analysis and reengineering using Microsoft Visio, Lead cross-functional teams to recommend and implement process improvements that meet stakeholder's needs, Communicate business implications and solutions to issues/challenges from implementing process changes, Develop metrics to establish process improvement success, Support change management activities related to process improvements including training, communication, and obtaining buy in from stakeholders, Assess current portfolio funding & planning process to simplify & streamline and look for was to simplify and streamline, Understand the performance measures and metrics across Technology to help facilitate change both tactically and globally, Collaborate with HR, IT, and other departments to ensure seamless integration and alignment of HR systems and processes, Qualifications: Bachelors degree in computer science, Information Technology, or a related field, Proven expertise in process modelling techniques and knowledge of process improvement methodologies, Advanced to expert skills in Microsoft Visio, Excel, and PowerPoint, Ability to work effectively with a diverse team and produce time sensitive concurrent deliverables, Strong verbal and written communication, analytical, process and interpersonal skills, Strong presentational skills, capable of summarizing and communicating complex processes, Bachelor's degree in business, economics, engineering or related field, Experience with Workday, ServiceNow, Benefits Systems, Payroll Systems, and other corporate applications, At least 4 to 7 years of business experience with a management consulting focus, Experience working in complex initiatives/projects through the full lifecycle, Lean/Six Sigma experience preferred,

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2.0 - 5.0 years

7 - 11 Lacs

Noida

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Calling all innovators find your future at Fiserv, Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved If you want to make an impact on a global scale, come make a difference at Fiserv, Job Title Technical Writer, Professional Summary Writes documents that describe an application programming interface (API) The primary audience includes programmers, developers, system architects, and system designers, Job Description You should have excellent written and communication skills You should also be self-motivated problem solver with the ability to work with subject matter experts to define content You should also be able to effectively multi-task, and have a strong analysis and also be able to: Work closely with delivery, product and engineering team to prepare deliverable Develop developer documentation, such as SDK guides (ioS and Android), API documentation Work on products that need knowing the following languages: JSON, Java, Python, JavaScript, and C++ More than two years of experience with RESTful APIs, code review tools, and simply code repositories Have knowledge of MS Visio, Github Have basic knowledge of HTML Code Have knowledge understanding of Banking is beneficial Strong Writing and Proofreading skills Soft Skill Set Cutting edge ? isnt limited by what is today but looks for what is next Technical ? quick to grasp how Fiserv software supports Financial Institutions Network ? builds relationships easily throughout the organization Detailed ? realizes the importance of details in leading to impactful outcomes Collaborative ? works with others to get the job done Professional ? personal ethics, quality work and a quality attitude Eager to learn ? enjoys life-long learning Thank You For Considering Employment With Fiserv Please Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable), Our Commitment To Diversity And Inclusion Fiserv is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law, Note To Agencies Fiserv does not accept resume submissions from agencies outside of existing agreements Please do not send resumes to Fiserv associates Fiserv is not responsible for any fees associated with unsolicited resume submissions, Warning About Fake Job Posts Please be aware of fraudulent job postings that are not affiliated with Fiserv Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information Any communications from a Fiserv representative will come from a legitimate Fiserv email address,

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6.0 - 10.0 years

11 - 21 Lacs

Bengaluru

Hybrid

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Drive business analysis for Oil and Gas trading platforms using Agile and process modeling methodologies. Required Candidate profile Experienced BA with domain in trading & supply, Agile practices, and stakeholder collaboration for Oil and Gas IT projects.

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2.0 - 7.0 years

4 - 8 Lacs

Gurugram

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Primary Responsibilities: Partner with WFM and IT, putting customer experience at the forefront when managing through challenges. Know your tools. Build a Trusted Advisor Relationship Work independently and have a strong business ownership, while serving as a resource to others Work intakes, chats, and emails as prescribed with expected turnaround times Take specific actions to collaborate and build trusting relationships with business partners and those we serve Be a Trusted Advisor to WFM, team members and management as needed, as well as being a resource to all Business Partners A trusted advisor is someone who has exceptional, targeted knowledge in a particular industry; one you can expect to provide unbiased advice Enable data-driven decisions that establish the WFM Tool team as a trusted advisor Plan and facilitate effective meetings, providing clear communication of tasks at hand and appropriate follow up to keep channels of communication open across stake holders Adjust meetings as necessary to fit within the business schedule Provide an agenda, as well as notes with appropriate action items after each meeting Collaborate with all WFM functions to support WFM Tool unification efforts and streamlining services provided Work with business partners to understand their general processes and workflow, using shadowing as an opportunity to strengthen our products and services Perform ad hoc analysis to identify trends, patterns, and opportunities to improve overall tool performance Support business areas during reported system outage and latency Educate WFM supervisors, managers, and directors on the WFM tools to help them gain an understanding and appreciation of the tools and how they can be used to more effectively help their team members become as successful and efficient as possible Assist WFM in preparing talking points for remediation plans on misses and action plans for remediation of issues Take the initiative on projects, committees, and special requests Deliver Quality the first time, every time Eliminate mistakes, increase credibility, reduce rework, maintain our Brand, Live our Cultural values Rigor, Discipline and Consistency in our daily to weekly support of our operational teams, ensuring deadlines are met and commitments are honored, while supporting an overall accuracy of work Escalate issues when impacting WFM teams Engage in productive discussions with WFM regarding the analysis of data for their respective teams Drive best practices using WFM tools Mentoring within WFM tips and tricks, knowledge share, best practices Demonstrate innovation and improve process Offer creative solutions to improve processes Develop solutions to improve the execution of WFM Tool team support to WFM Operations and drive departmental initiatives Demonstrate an innovative mindset Seek innovative ways to streamline and increase efficiencies in our overall processes Identify ways to simplify processes/reporting/communication/tools/products so it is most effective Seek automation opportunities Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 2+ years of workforce management, planning, forecasting or related application teams 2+ years of experience using advanced level of proficiency in MS Excel working with large data sets, including ability to utilize VLOOKUPs, create pivot tables and graphs, and incorporate standard formulas and functions 2+ years of experience analyzing information from multiple data sources to identify trends and outliers for issue detection and problem resolution 1+ years of experience working with scheduling applications, specifically IEX (NICE WFM) Experience communicating with, and presenting to, VPs and Directors to provide performance status and recommendations as well as collaborate for solutions Excellent verbal and written communication skills, including proven ability to effectively present data and trend analysis, work direction, concerns regarding performance, action plans, solutions, and opportunities Intermediate level proficiency in MS Word and MS PowerPoint Adaptable and able to quickly move with change while maintaining a positive attitude Ability to work a flexible schedule as needed for infrequent occasions, including early hours, weekends, and holidays but with core hours falling between 7am-5pm CST Preferred Qualification: Experience in six sigma/process improvement, or project management. Experience leading medium-sized projects. Experience working with Intradiem Experience working with SharePoint Experience in Tableau or SQL Experience using MS Visio for process flows/mapping. Experience in the healthcare industry with products and services At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

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12.0 - 17.0 years

15 - 20 Lacs

Gurugram, Bengaluru

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Join us as a Solution Architect This is an opportunity for an experienced Solution Architect to help us define the high level technical architecture and design for your assigned scope that provides solutions to deliver great business outcomes and meets our longer term strategy You ll define and communicate a shared technical and architectural vision of end-to-end designs that may span multiple platforms and domains Take on this exciting new challenge and hone your technical capabilities while advancing your career and building your network across the bank Were offering this role at vice president level What youll do We ll look to you to influence and promote the collaboration across platform and domain teams on the solution delivery. Partnering with platform and domain teams, you ll elaborate the solution and its interfaces, validating technology assumptions, evaluating implementation alternatives, and creating the continuous delivery pipeline. You ll also provide analysis of options and deliver end-to-end solution designs using the relevant building blocks, as well as producing designs for features that allow frequent incremental delivery of customer value. On top of this, you ll be: Owning the technical design issues and driving resolution through the iteration of the technical solution design Participating in activities to shape requirements, validating designs and prototypes to deliver change that aligns with the target architecture Promoting adaptive design practices to drive collaboration of feature teams around a common technical vision using continuous feedback Making recommendations of potential impacts to existing and prospective customers of the latest technology and customer trends The skills youll need As a Solution Architect, you ll bring expert knowledge of application architecture, and in business data or infrastructure architecture with working knowledge of industry architecture frameworks such as TOGAF or ArchiMate. You ll also need an understanding of Agile and contemporary methodologies with experience of at least 12 years of working in Agile teams. On top of this, you ll bring: Experience of data engineering and designing solutions that involve complex data supply chains and platforms A background in delivering solutions that securely span a complex infrastructure domain Experience in AWS and diagramming using tools such as Draw.io and MS Visio Knowledge and understanding of the key concepts in data management and data architecture The ability to communicate complex technical concepts clearly to peers and leadership level colleagues Hours 45 Job Posting Closing Date: 01/07/2025

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4.0 - 8.0 years

15 - 20 Lacs

Bengaluru

Hybrid

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- Strong analytical and problem-solving skills with process mapping experience (e.g., BPMN, flowcharts) - Proficiency in data analysis tools (e.g., Excel, SQL, or BI tools) - Solid understanding of business process improvement methodologies (e.g., Lean, Six Sigma) - Excellent communication and stakeholder engagement abilities We are seeking an intermediate-level Business/Process Analyst to support operational efficiency and continuous improvement across the organization. This role involves analyzing existing business processes, identifying inefficiencies or gaps, and working with stakeholders to design and implement effective solutions. The analyst will also play a key role in documenting processes, gathering requirements for system or workflow changes, and ensuring that improvements align with business goals. The ideal candidate has a strong analytical mindset, understands core business functions, and is comfortable collaborating across departments to drive process enhancements. Experience with process modeling, data interpretation, and change management is essential.

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