Roles and Responsibilities Handle inbound calls from customers to resolve their queries and concerns. Provide accurate information about products/services offered by the company. Meet daily/weekly targets set for call handling and sales performance metrics. Maintain a professional demeanor during phone conversations with customers.
Roles and Responsibilities * Coordinate with internal teams to ensure timely export documentation and shipment processing. * Prepare and review export documents, including commercial invoices, bills of lading, and certificates of origin. * Collaborate with international customers to resolve any issues or concerns related to exports. * Maintain accurate records of exports in CRM system.
Roles and Responsibilities Manage warehouse operations, including inventory management, logistics operations, and data entry. Ensure accurate tracking of stock levels, orders, and deliveries using SAP systems. Coordinate with suppliers to receive goods and manage returns process efficiently. Maintain a clean and organized warehouse environment to ensure smooth storage and retrieval of products. Perform regular audits to identify areas for improvement in inventory control processes.