Power Applications Support (Level 2) Accelleron

3.0 - 7.0 years

0 Lacs

vadodara, gujarat

On-site

As a member of the team at Accelleron, you will be part of a group of experts in an international setting focused on providing innovative technology and smart solutions to support the transition towards sustainable industries. Emphasizing diversity and inclusion, we value individual differences and strive for excellence in all dimensions. Your role will involve supporting business applications at level 2 within the Central Operations Team, working alongside a global team. Responsibilities include coordinating support requests and incidents, clarifying level 2 incidents that the first-level support in India could not address, and collaborating with the development team in Poland, which serves as the level 3 support team. Key Responsibilities: - Providing support for business application at level 2 - Coordinating support requests and incidents with level 1 and level 3 teams - Offering end-user support in English - Analyzing level 2 incidents and triaging for level 3 support - Handling standard service requests - Maintaining master data, analyzing missing data, and liaising with data owners - Coordinating and implementing small change requests within business applications - Utilizing Microsoft Power Platform, particularly Dataverse and Power Automate Your Background: - Proficiency in creating and customizing model-driven Power Apps using the Power Platform or MS Dynamics 365 CE/CRM - Experience in building data models, forms, and views within the Power Apps framework - Familiarity with Power Automate (Flow) and Power BI - Knowledge of other Power Technologies like Canvas Apps, MS Forms, and Power pages - Ability to integrate Power Apps with Microsoft services and third-party systems - Understanding of security best practices within the Power Platform - Analytical thinking and a solution-oriented approach - Strong communication skills and a people-oriented mindset - Fluency in English, both written and spoken Benefits: - Competitive compensation and benefits - Employee Assistance Program - Global parental leave program - Flexible working models We are excited to review your application and welcome you to explore more about Accelleron on our website at accelleron-industries.com. Accelleron Data Privacy Statement: accelleron-industries.com/privacy-notice/candidate,

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