Role : Ecommerce Executive Ratna Sagar, a leading Gems and Jewelry house in Ranchi, Jharkhand, is seeking a detail-oriented and proactive E-Commerce Executive to manage and grow their online sales channels. The role involves handling product listings, inventory management, order processing, digital marketing coordination, and ensuring smooth day-to-day operations of the e-commerce platforms. The ideal candidate should have strong organizational skills, knowledge of online marketplaces, and the ability to drive sales through effective execution of e-commerce strategies. Key Responsibilities Ø Create, update, and maintain product listings across e-commerce platforms (Amazon, Flipkart, company website, etc.). Ø Monitor inventory levels and coordinate with the warehouse/operations team. Ø Process orders, track shipments, and ensure timely delivery. Ø Manage returns, replacements, and customer complaints effectively. Ø Monitor sales reports, analyze performance metrics, and prepare MIS reports. Ø Track competitors’ pricing, promotions, and product strategies. Ø Identify opportunities to improve visibility and conversion rates. Ø Execute marketing strategies, plan and execute online campaigns. Ø Manage product promotions, discounts, and festive sales on marketplaces. Ø Optimize ads (sponsored products, PPC campaigns) for better ROI. Ø Respond to customer inquiries on e-commerce platforms promptly. Ø Maintain positive ratings and reviews through quality service. Key Skills & Competencies Ø Strong understanding of e-commerce platforms (Amazon, Flipkart, Shopify, etc.). Ø Knowledge of digital marketing tools, SEO, and online promotions. Ø Proficiency in MS Excel and reporting dashboards. Job Location : Ranchi, Jharkhand Qualifications : Graduate Experience : 1–3 years in e-commerce operations Employment Type : Full-time Salary : Rs.15,000/- to Rs.35,000/-
