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4.0 - 8.0 years

8 - 11 Lacs

bengaluru

Work from Office

Role & responsibilities : Oversee incident management and service requests, ensuring timely and efficient support delivery for Dynamics 365 systems. Collaborate with business stakeholders to understand support requirements and ensure alignment with SLAs and organizational objectives. Lead technical teams to troubleshoot, optimize, and enhance D365 platform performance. Manage Level 2 technical support, analyse and resolve incidents, and ensure excellent service desk operations. Monitor system performance and oversee improvements, upgrades, and customizations. • Provide training, user support, and maintain high user adoption rates. Stay current with new features, updates, and release manageme...

Posted 1 day ago

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