Job Summary: We are seeking a Systems Engineer with extensive experience in Microsoft Exchange Server 2016 and above, Microsoft Remote Desktop Services (RDS), Hyper-V, VMware, high availability (HA) scenarios, DFS, and Windows Server 2022 network infrastructure across multiple domains and Active Directory environments. Key Skills Required: Microsoft Exchange Server 2016 and above (On-premises Mandatory) Minimum 3 years of Exchange implementation experience Windows Server 2022 – Active Directory, DFS, Group Policies, DNS, DHCP Virtualization: Hyper-V & VMware (VM provisioning, snapshots, clustering) High Availability (HA) and Disaster Recovery (DR) configurations Employee Benefit: There are two openings for this role. Based on individual performance, one selected candidate will have the opportunity to travel to the UK after 6 months and while the other candidate will continue working from India.
Customer Support Associate International Voice (Inbound) Employment Type: Full Time, Work from Office Shifts: Night Shifts Training: 3 Months Work Days: 5 Days (Rotational Week Off) Benefits: Both Side Cab Facility | Immediate Joiners Preferred Eligibility Undergraduate / Graduate with 8 - 12+ months of International Voice (Inbound) experience . Excellent verbal and written communication skills in English (mandatory). Strong customer-handling and problem-solving abilities. Ability to work in night shifts with rotational offs. Key Responsibilities Handle inbound calls from international customers and resolve queries effectively. Provide accurate information and maintain high standards of customer service & satisfaction . Document call details, issues, and resolutions in the CRM system. Adhere to quality parameters, SLAs, and compliance requirements . Collaborate with team leaders and support teams to ensure smooth workflow. Upskill during training and apply process knowledge to live operations. Desired Skills Excellent spoken English with neutral accent. Active listening, empathy, and customer-first approach. Ability to handle pressure in a fast-paced environment. Flexibility for rotational shifts and week-offs. Key Highlights Night Shift (Work from Office) 5-Day Work Week (Rotational Week Off) Both Side Cab Facility Immediate Joiners Only