Business System Analyst Systechcorp Private Limited

2.0 - 4.0 years

2 - 4 Lacs

Delhi, India

On-site

KEY RESPONSIBILITIES: Stakeholder interaction daily support to Sales & Business Development groups (email, chat , zoom calls) Partner interaction (ticket resolutions) Ensure achieving daily/monthly deliverables Ensure SLAs are met, end-to-end ownership of the process assigned Understand interdependencies of the processes and systems Delivering presentations to stakeholders Analysis of program elements & reporting to identify & communicate trends, issues & areas of ongoing improvement EXPERIENCE: Candidates will need to have at least 2-4 years of experience in a partner/customer service environment. Job Requirements/Competencies: University degree Minimum of 2-4 years experience in a relevant role Preferred previous experience working in sales/sales support, contract administration, finance/accounting, or related role Highly proficient in MS Office/Excel Excellent numeracy and keen attention to detail Strong analytical skills Very good communication skills, both written and verbal(English) Good Analytical skills & strategic thinking Ability to work independently with minimal oversight while exercising excellent judgment Self-directed, strategic thinker with ability to lead & coordinate with cross-functional teams Problem solving & troubleshooting skills to resolve systemic operational issues Enthusiasm, energy and ability to engage with stakeholders Ability to work in a multi-cultural environment Be able to articulate and advocate program elements Have an excellent attitude to work and win as a team player Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times

Posted 1 month ago

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Linguistic Analyst – Spanish Paulwin George (Proprietor of Angel And Genie)

3.0 - 6.0 years

3 - 10 Lacs

Mumbai, Maharashtra, India

On-site

Job Description : Analyze all technical claims/treaty documentation received from clients ensuring compliance with contractual conditions and where necessary assist with the preparation of these documents for / with the client, resolving any queries where appropriate Processing and monitoring of Client figures into our systems in line with specified key performance indicators and contractual conditions Prepare presentations for client and markets including assisting our Placement Support team with providing renewal information, statistics and any technical advice as required Receive and action client's cash call instructions in a timely manner and communicate pertinent information as necessary to obtain prompt agreement Manage and resolve queries from clients and reinsurers, seeking assistance as required ensuring escalation where necessary and resolution with minimum delay Use experience to provide support, advice and guidance to other team members Build, develop and maintain strong client, third party and reinsurer relationships with assigned portfolio, liaising closely with Client Service Manager and/or Operations Director along with our Overseas offices as necessary Work closely with Placement Support and own team to ensure effective delivery of client service to Gallagher Re clients Ensure internal, client and market correspondence is e-filed as necessary Support Accounting and Settlement associates to ensure that all financial aspects are handled in a timely manner for the secure, efficient and auditable handling of client monies The Requirements : Reinsurance or Industry knowledge ideally with a claims background Intermediate IT skills (Microsoft Office) Good communication skills (Written and Verbal) Attention to detail Ability to organize and prioritize Ability to work in a team and autonomously; and general willingness to learn and grow both yourself and others Ability to build strong working relationships with both clients and brokers Good time management skills Technical knowledge of reinsurance policies pertinent to your business unit Spanish language proficiency required

Posted 1 month ago

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