8 Ms Intune Jobs

Role Title : Senior Engineer IT Support Department : IT Infrastructure Reports To : IT Manager / IT Head Location : Bangalore Shifts : Flexibility to work in 24x5 shifts as per Rota Work Type : Full-time | Onsite Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network and infrastructure, backup management, IT project support, vendor management, and licensing administration. The role requires in-depth experience with technologies like Windows 11 Enterprise, Windows Server 2022, Fortinet Firewalls, Microsoft 365 Apps, Intune, and backup systems. It also includes vendor coordination for Microsoft 365 licensing and proactive involvement in IT infrastructure planning and deployments. Key Responsibilities : 1. End-User Device Management : - Deploy, configure, and troubleshoot Windows 11 Enterprise laptops and desktops. - Manage software deployment, security baselines, and patching using Microsoft Intune. - Ensure compliance with endpoint encryption, antivirus, and access policies. 2. Network Management and Planning (via Service Providers) : - Coordinate with network service providers for uptime, escalations, and capacity upgrades. - Support Fortinet firewall configuration (VPNs, NAT, routing, security rules). - Assist in planning and documenting network expansions, upgrades, and segmentation. 3. Server and Infrastructure Support : - Provide support for Windows Server 2022 (AD, DNS, DHCP, file shares). - Monitor server performance, patch levels, and event logs. - Implement and verify GPOs, domain join processes, and server maintenance routines. 4. Backup and Restore Management : - Ensure scheduled backups of critical servers and end-user data are completed. - Monitor backup job statuses, test restores, and report failures. - Work with backup solution vendors to maintain disaster recovery readiness. 5. Microsoft 365 Apps, Intune & License Management : - Provide expert support for Microsoft 365 Apps (Outlook, Excel, Teams, OneDrive). - Administer Intune for device enrollment, compliance, MAM/MDM policies, and app deployment. - Coordinate with vendors for procurement, renewal, and allocation of Microsoft 365 licenses (E3, E5, F3). - Track license utilization and optimize cost. 6. Application & Software Lifecycle Support : - Oversee installation, updates, and support for enterprise applications. - Maintain a software asset inventory and manage licensing compliance. - Work with internal users to troubleshoot and improve software usability. 7. Vendor & Service Provider Management : - Serve as the technical point of contact for IT vendors and service partners. - Monitor and escalate SLA breaches, support vendor evaluations and contract renewals. - Coordinate implementation and support efforts from third-party IT providers. 8. Participation in IT Projects : - Collaborate in planning, execution, and documentation of IT infrastructure and application projects. - Provide technical input during procurement, implementation, and testing phases. - Contribute to project rollout plans, user training, and change management. 9. Documentation & Reporting : - Maintain SOPs, configuration baselines, asset records, and access control logs. - Provide regular reports on support metrics, compliance posture, and audit readiness. - Document incident RCAs and maintain knowledge base articles for known issues. 10. Security & Compliance : - Implement and maintain endpoint security measures including Defender for Endpoint, DLP, and BitLocker. - Support compliance audits (ISO 27001, internal controls) with relevant documentation and technical input. - Review logs from Fortinet, Defender, and Intune to ensure security posture. Qualifications & Skills : - Bachelors degree in Computer Science, Information Technology, or equivalent. - 9- 12 years of experience in enterprise IT support or infrastructure roles. - Technical expertise in : 1. Windows 11 Enterprise, Windows Server 2022 2. Microsoft Intune, Microsoft 365 Admin Center 3. Fortinet firewall configuration 4. Endpoint and server backup systems (e.g., Veeam, Acronis, or similar) - Hands-on experience coordinating with MSPs and software/hardware vendors. - Microsoft and ITIL certifications preferred. - Strong documentation and communication skills.

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions to meet clients" most complex digital transformation needs. With a vast portfolio of capabilities in consulting, design, engineering, and operations, Wipro helps clients achieve their boldest ambitions and create future-ready, sustainable businesses. With a global presence of over 230,000 employees and business partners across 65 countries, Wipro is committed to supporting customers, colleagues, and communities in an ever-changing world. Responsibilities: - Possess working knowledge of Switching & Routing (Cisco based) and Cisco Meraki - Familiarity with cloud infrastructure such as MS Azure, MS Intune, and Autopilot - Installation and configuration of computer hardware, infrastructure hardware, operating systems, and applications - Providing LAN and WAN support, desktop configurations, MS Office and Outlook configurations, and asset management - Monitoring and maintaining computer systems and networks, including remote desktop support and application troubleshooting - Offering technical assistance to staff or clients in setting up systems or resolving issues - Diagnosing and resolving hardware or software faults - Supporting new applications and projects roll-out, setting up user accounts, managing passwords, and access issues - Maintaining comprehensive documentation related to the IT Department, including vendor purchase orders, invoices, and asset management records - Prioritizing and managing multiple open cases simultaneously for timely resolution - Establishing positive working relationships with customers, users, and other professionals - Managing inventory of equipment, consumables, and supplies, ensuring accurate IT assets list - Conducting quarterly reconciliation of production assets vs asset database - Tracking asset movement and managing stocks of equipment and consumables - Maintaining documentation related to IT Department, network diagrams, application inventory, purchase requests, invoices, asset allocation, and release - Acting as a local Project Manager for new hardware and application deployments - Coordinating UATs for new deployments and implementations - Participating in internal and external audits from an IT perspective Requirements: - Remote and onsite endpoint support for IOS & Windows - Application troubleshooting and basic networking support - Basic server management skills - Asset hardware management skills - Coordinating Go-Lives and UATs - Proficiency in English and Polish with a minimum B2 level What we offer: - Strong flexible benefits package - Premium insurance for medical services - Life & Disability Insurance - Voluntary Pension Fund - Social Funds benefits - Integration and cultural events - Reward and recognition program - Employee Referral bonuses - Relocation assistance - Friendly and chill atmosphere and company culture Wipro IT Services Poland Sp. z o.o. is an Equal Opportunity Employer that adheres to Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email, the Internet, or post/courier to Wipro's registered office. Join Wipro and be a part of reinventing the future. We are seeking individuals inspired by reinvention, constantly evolving to meet the changing world. Applications from people with disabilities are explicitly welcome.,

Position: Service Desk Analyst Work Mode: Office Location: Cyber City, Gurugram Looking to take the next step in your career? Hatch is currently seeking an experienced Services Desk Support to join our Team in Gurugram, Haryana. Responsibilities As the successful candidate, you will have: Provide technical support to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services; Respond to service requests and incidents from customers and users via telephone, email, chat, or web portal; Prioritize and manage service support requests in line with expected service levels targets; Escalate complex or unresolved problems to the appropriate level of support; Setup, oversee & teardown corporate events Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects; Must be able to deploy image and software to computers locally and remotely; Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required; Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead; Promote and adhere to departmental and organizational information security policies, standards and procedures; Perform other related duties incidental to the work described; Strive for excellence in customer service in line with the company values and expectations; Qualifications Degree with experience in desktop/technical support in a Microsoft Windows network environment. Ability to support HP laptop/desktop computers, peripherals, Ricoh, Canon, HP multi-function printers and other computer hardware. Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required; Familiarity with standard Service Desk software and a good knowledge of remote user support; Excellent understanding of Microsoft products, including MS Office 365, Teams, SharePoint, OneDrive is required; Application Support for Adobe Acrobat, Bluebeam, and other current and new applications that exist within the organization; In-depth knowledge of Windows Active Directory User and Computer Administration; MS Intune, SCCM, Microsoft Exchange and 365 Admin; Experienced in handling Events, Live Meetings, Webinars and corporate events using MS Teams, WebEx or Zoom Video or similar platforms; Exposure to IT Service Management and delivery systems, e.g. Zendesk, ServiceNow, Remedy; Jira; Strong analytical, problem solving and troubleshooting skills; Ability to function well in a team environment; work independently as needed; A+, Network +, Security + or MCP certifications are an asset Strong customer focus skills; Strong oral and writing proficiency in English is mandatory; Minimum two-year relevant experience working in a similar corporate service desk technical support role; All candidates must have legal authorization to work without employer sponsorship and ability to travel if necessary;

As an Infoscion, your main responsibility will be to support the consulting team throughout various project phases. This includes aiding in problem definition, effort estimation, diagnosis, solution generation, design, and deployment. You will be required to explore alternative solutions through research, create proof of concepts (POCs), and develop requirement specifications based on business needs. Additionally, you will be involved in configuring solution requirements, diagnosing issues, seeking clarifications, and proposing solution alternatives. Your contribution to both unit-level and organizational initiatives will focus on delivering high-quality, value-adding solutions to customers. If you believe you have the right skills to assist clients in their digital transformation journey, this role is ideal for you. Furthermore, you will be expected to collaborate with clients to identify business challenges and enhance client deliverables by analyzing and structuring relevant data. It is essential to stay updated on the latest technologies and trends, exhibit logical thinking and problem-solving skills, and possess the ability to assess current processes, identify areas for improvement, and recommend appropriate technology solutions. A basic understanding of one or two industry domains is also preferred. The technical skills required for this role include expertise in AWS DevOps, Cloud Security, AWS Security, Azure Security, GRC, IDAM, Cyberark, Infrastructure Security, Email Security, Enterprise Mobility Solution, MS Azure AD, MS Azure RMS, MS Intune, Finacle Core, RAS CASA TD Advance, Identity Management, Identity Governance Framework, Attestation, Access Cert, Role Management, Auditing, Entitlement Management, XACML, Identity Account Provisioning and Reconciliation, SPML, Infrastructure Server Administration, and Active Directory. Your ability to work with clients, understand business challenges, and provide valuable insights will be crucial. Stay informed about the latest technologies, think critically, and collaborate effectively with the team to deliver innovative solutions.,

Department : IT Infrastructure Reports To : IT Manager / IT Head Shifts : Flexibility to work in 24x5 shifts as per Rota Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network and infrastructure, backup management, IT project support, vendor management, and licensing administration. The role requires in-depth experience with technologies like Windows 11 Enterprise, Windows Server 2022, Fortinet Firewalls, Microsoft 365 Apps, Intune, and backup systems. It also includes vendor coordination for Microsoft 365 licensing and proactive involvement in IT infrastructure planning and deployments. Key Responsibilities : 1. End-User Device Management : - Deploy, configure, and troubleshoot Windows 11 Enterprise laptops and desktops. - Manage software deployment, security baselines, and patching using Microsoft Intune. - Ensure compliance with endpoint encryption, antivirus, and access policies. 2. Network Management and Planning (via Service Providers) : - Coordinate with network service providers for uptime, escalations, and capacity upgrades. - Support Fortinet firewall configuration (VPNs, NAT, routing, security rules). - Assist in planning and documenting network expansions, upgrades, and segmentation. 3. Server and Infrastructure Support : - Provide support for Windows Server 2022 (AD, DNS, DHCP, file shares). - Monitor server performance, patch levels, and event logs. - Implement and verify GPOs, domain join processes, and server maintenance routines. 4. Backup and Restore Management : - Ensure scheduled backups of critical servers and end-user data are completed. - Monitor backup job statuses, test restores, and report failures. - Work with backup solution vendors to maintain disaster recovery readiness. 5. Microsoft 365 Apps, Intune & License Management : - Provide expert support for Microsoft 365 Apps (Outlook, Excel, Teams, OneDrive). - Administer Intune for device enrollment, compliance, MAM/MDM policies, and app deployment. - Coordinate with vendors for procurement, renewal, and allocation of Microsoft 365 licenses (E3, E5, F3). - Track license utilization and optimize cost. 6. Application & Software Lifecycle Support : - Oversee installation, updates, and support for enterprise applications. - Maintain a software asset inventory and manage licensing compliance. - Work with internal users to troubleshoot and improve software usability. 7. Vendor & Service Provider Management : - Serve as the technical point of contact for IT vendors and service partners. - Monitor and escalate SLA breaches, support vendor evaluations and contract renewals. - Coordinate implementation and support efforts from third-party IT providers. 8. Participation in IT Projects : - Collaborate in planning, execution, and documentation of IT infrastructure and application projects. - Provide technical input during procurement, implementation, and testing phases. - Contribute to project rollout plans, user training, and change management. 9. Documentation & Reporting : - Maintain SOPs, configuration baselines, asset records, and access control logs. - Provide regular reports on support metrics, compliance posture, and audit readiness. - Document incident RCAs and maintain knowledge base articles for known issues. 10. Security & Compliance : - Implement and maintain endpoint security measures including Defender for Endpoint, DLP, and BitLocker. - Support compliance audits (ISO 27001, internal controls) with relevant documentation and technical input. - Review logs from Fortinet, Defender, and Intune to ensure security posture. Qualifications & Skills : - Bachelors degree in Computer Science, Information Technology, or equivalent. - 9- 12 years of experience in enterprise IT support or infrastructure roles. - Technical expertise in : 1. Windows 11 Enterprise, Windows Server 2022 2. Microsoft Intune, Microsoft 365 Admin Center 3. Fortinet firewall configuration 4. Endpoint and server backup systems (e.g., Veeam, Acronis, or similar) - Hands-on experience coordinating with MSPs and software/hardware vendors. - Microsoft and ITIL certifications preferred. - Strong documentation and communication skills.

As an Infoscion, your primary responsibility will be to actively support the consulting team throughout various phases of the project. This includes tasks such as problem definition, effort estimation, diagnosis, solution generation, design, and deployment. You will be required to explore alternative solutions based on thorough research, including literature surveys, public domain information, and vendor evaluations. Building POCs will also be a part of your role. Creating requirement specifications from business needs, defining processes, and developing detailed functional designs based on requirements will be essential. Additionally, you will assist in configuring solution requirements on products, diagnosing any issues, identifying root causes, seeking clarifications, and shortlisting solution alternatives. Your contribution to unit level and organizational initiatives will focus on delivering high-quality, value-adding solutions to customers. Moreover, you should be able to work with clients to identify business challenges and refine, analyze, and structure relevant data to contribute to client deliverables. Remaining aware of the latest technologies and trends, showcasing logical thinking and problem-solving skills, and collaborating effectively are key attributes for this role. You will also need to assess current processes, identify areas for improvement, and propose suitable technology solutions based on one or two industry domain knowledge. Furthermore, having expertise in various domains such as Network Security Firewall & Policies, IDAM (Cyberark, Forgerock, Microsoft Identity Manager, Okta, Oracle Access Manager, Oracle Identity Manager, Ping/Federate, Sailpoint, Saviyant), Application Security, Cloud Security (AWS - GRC), Enterprise Mobility Solution (MS Azure AD, MS Azure RMS, MS Intune), Infrastructure Security (Security Incident and Event Management - SIEM - Splunk), and Network technologies (CISCO, Palo Alto) will be advantageous in fulfilling your responsibilities effectively. If you believe you possess the skills and experience to help clients navigate their digital transformation journey successfully, this opportunity is tailored for you.,

As an Infoscion, you will play a vital role in the consulting team by actively supporting various phases of projects, such as problem definition, effort estimation, diagnosis, solution generation, design, and deployment. Your responsibilities will include exploring alternative solutions, conducting research through literature surveys, public domain information, vendor evaluations, etc., and developing proof of concepts (POCs). You will be tasked with creating requirement specifications based on business needs, defining processes, and detailed functional designs. Additionally, you will assist in configuring solution requirements, identifying and resolving issues, seeking clarifications, and proposing solution alternatives. Your contributions will focus on delivering high-quality, value-adding solutions to customers at both unit and organizational levels. Furthermore, you will collaborate with clients to understand their business challenges, refine and analyze relevant data, and contribute to client deliverables. It is essential to stay updated on the latest technologies and trends, showcase logical thinking, problem-solving abilities, and promote a collaborative work environment. You will be expected to evaluate current processes, pinpoint areas for improvement, and recommend suitable technology solutions. Industry domain knowledge, especially in network security, firewall policies, IDAM (Identity and Access Management) solutions like Cyberark, Forgerock, Microsoft Identity Manager, Okta, Oracle Access Manager (OAM), Oracle Identity Manager (OIM), Ping/Federate, Sailpoint, etc., will be beneficial. Your preferred skills should encompass expertise in various domains such as network security, application security, cloud security, enterprise mobility solutions, infrastructure security, etc. Familiarity with technologies like AWS - GRC, MS Azure AD, MS Azure RMS, MS Intune, CISCO technologies, Palo Alto, Splunk, among others, will be advantageous for this role. If you are enthusiastic about guiding clients through their digital transformation journey and possess the necessary skills and knowledge, this opportunity at Infosys is tailored for you.,

Role Title : Senior Engineer IT Support Department : IT Infrastructure Reports To : IT Manager / IT Head Location : Bangalore Shifts : Flexibility to work in 24x5 shifts as per Rota Work Type : Full-time | Onsite Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network and infrastructure, backup management, IT project support, vendor management, and licensing administration. The role requires in-depth experience with technologies like Windows 11 Enterprise, Windows Server 2022, Fortinet Firewalls, Microsoft 365 Apps, Intune, and backup systems. It also includes vendor coordination for Microsoft 365 licensing and proactive involvement in IT infrastructure planning and deployments. Key Responsibilities : 1. End-User Device Management : - Deploy, configure, and troubleshoot Windows 11 Enterprise laptops and desktops. - Manage software deployment, security baselines, and patching using Microsoft Intune. - Ensure compliance with endpoint encryption, antivirus, and access policies. 2. Network Management and Planning (via Service Providers) : - Coordinate with network service providers for uptime, escalations, and capacity upgrades. - Support Fortinet firewall configuration (VPNs, NAT, routing, security rules). - Assist in planning and documenting network expansions, upgrades, and segmentation. 3. Server and Infrastructure Support : - Provide support for Windows Server 2022 (AD, DNS, DHCP, file shares). - Monitor server performance, patch levels, and event logs. - Implement and verify GPOs, domain join processes, and server maintenance routines. 4. Backup and Restore Management : - Ensure scheduled backups of critical servers and end-user data are completed. - Monitor backup job statuses, test restores, and report failures. - Work with backup solution vendors to maintain disaster recovery readiness. 5. Microsoft 365 Apps, Intune & License Management : - Provide expert support for Microsoft 365 Apps (Outlook, Excel, Teams, OneDrive). - Administer Intune for device enrollment, compliance, MAM/MDM policies, and app deployment. - Coordinate with vendors for procurement, renewal, and allocation of Microsoft 365 licenses (E3, E5, F3). - Track license utilization and optimize cost. 6. Application & Software Lifecycle Support : - Oversee installation, updates, and support for enterprise applications. - Maintain a software asset inventory and manage licensing compliance. - Work with internal users to troubleshoot and improve software usability. 7. Vendor & Service Provider Management : - Serve as the technical point of contact for IT vendors and service partners. - Monitor and escalate SLA breaches, support vendor evaluations and contract renewals. - Coordinate implementation and support efforts from third-party IT providers. 8. Participation in IT Projects : - Collaborate in planning, execution, and documentation of IT infrastructure and application projects. - Provide technical input during procurement, implementation, and testing phases. - Contribute to project rollout plans, user training, and change management. 9. Documentation & Reporting : - Maintain SOPs, configuration baselines, asset records, and access control logs. - Provide regular reports on support metrics, compliance posture, and audit readiness. - Document incident RCAs and maintain knowledge base articles for known issues. 10. Security & Compliance : - Implement and maintain endpoint security measures including Defender for Endpoint, DLP, and BitLocker. - Support compliance audits (ISO 27001, internal controls) with relevant documentation and technical input. - Review logs from Fortinet, Defender, and Intune to ensure security posture. Qualifications & Skills : - Bachelors degree in Computer Science, Information Technology, or equivalent. - 9- 12 years of experience in enterprise IT support or infrastructure roles. - Technical expertise in : 1. Windows 11 Enterprise, Windows Server 2022 2. Microsoft Intune, Microsoft 365 Admin Center 3. Fortinet firewall configuration 4. Endpoint and server backup systems (e.g., Veeam, Acronis, or similar) - Hands-on experience coordinating with MSPs and software/hardware vendors. - Microsoft and ITIL certifications preferred. - Strong documentation and communication skills.