132 Ms Exchange Jobs - Page 4

Technical Support Client Process (B2B) Gurgaon location Any graduate with 1 year experience into active directory can apply 5 days working/2 roster off Night Shifts Both side cabs Salary-upto 8.4 lpa (hike over last in hand) Kashish-9910738003 Required Candidate profile Candidiates must have excellent communication skills. Candidiates must be an immediate joiner. Candidiate must be comfortable working in any shifts. Notice period candidiates cannot apply. Perks and benefits Both side Cabs Client process B2B process

Min 1 Yr International Semi Voice Exp into Technical support Loc- Hyderabad Skills - Windows OS / Microsoft Products / Gaming Support 5 Days Working | WFO CTC Up to 6 LPA | 45K In Hand + Perks 24x7 US Shifts HR Mayur - 7357769199

Location/s: Bengaluru Relocation supported: Within country; Not supported, but internal applications are welcome Recruiter contact: Supriya Yadavalli Mott MacDonald We re a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients businesses, our communities and employee opportunities. A fundamental part of this is respecting each person s differences and striving to meet their needs. We are proud to be a one of Glassdoor s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK. Our values: P rogress, R espect, I ntegrity, D rive, E xcellence. Overview of the Role: Working closely with the 4th line Productivity Applications team, you will help to resolve incidents, problems and assist with implementing change. This role will be based in one of our Global IT Operations Centre based in either India or United Kingdom. The Productivity Applications Team play a pivotal role in ensuring that our applications perform to a high level while adhering to Mott MacDonalds policies and procedures. Key duties and responsibilities include: Provide support to Productivity Applications team. Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication. Work closely with the wider Applications teams helping to define support requirements and improvements to service across Productivity Applications. Act as a technical support analyst within the team - for complex support issues and critical situations in the owned technology areas Assists in improving the Productivity Applications team, proposes and drives forward improvement initiatives. Identify problems through analysing incident patterns and suggest enhancements to continually improve our services. Understand the critical needs of the business and escalate urgent issues to minimise the impact to the business and employee productivity. Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance. Candidate Specification: Essential: Degree or equivalent relevant qualification in an IT related discipline or relevant industry experience. Knowledge of the Microsoft 365 components and how they interact with one another. Experience of SharePoint Online and MS Teams Administration. Experience in supporting MS Exchange Online Excellent verbal and written English communication skills. Exceptional customer service skills. Experience in a service desk support role, ideally working to SLAs. Desirable: Knowledge of ITIL Service Management best practices, ITIL V3/V4. Experience of data migration tools such as ShareGate. Experience running PowerShell scripts for administration purposes. Experience in ServiceNow or similar ITSM Tools Experience of OneDrive, Power Apps, Power Automate and Power BI Experience of working in a global organization. Personal Attributes: Passionate about technology and learning. Ability to balance demands and priorities and think clearly under pressure. Attention to detail and a focus on quality. Excellent conflict resolution, communication, and collaboration skills. Logical and analytical approach to solving problems. We can offer (subject to Company s policy): - Agile and safe working environment - Competitive annual leave and sick leaves - Group incentive scheme - Group term life insurance, Workmen s compensation and Group medical insurance coverage - Short and Long-term Global employment opportunities - Global collaboration and knowledge sharing - Digital Innovation and Transformation

If interested kindly call or WA on 7020744820 - Rashmi M Excellent English Communication skills and 1 Year of Technical Support ( O365 , Windows ) Experience is must Strong Problem Solving and Troubleshooting Skills & thinks logically. Server support - operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Rounds of Interview : Virtual

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. : The Global Account Management Analyst will be responsible for the creation, termination, and management of user and service accounts, as well as resources in Active Directory and MS Exchange. The ideal candidate will have a strong proficiency in Active Directory and a working knowledge of MS Exchange and Azure administration. Key Responsibilities: Create, manage, and terminate user and service accounts in Active Directory and MS Exchange. Maintain and manage resources in Active Directory. Ensure compliance with company policies and security standards. Provide support and troubleshooting for account-related issues. Collaborate with IT and other departments to ensure seamless account management. Document processes and procedures related to account management. Qualifications: Minimum qualificationHSC (Grade 12). Technical diploma is preferred, but not mandatory. Minimum 2 years of experience in a technical support role. Proven experience with Active Directory management. Working knowledge of MS Exchange and Azure administration. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft CertifiedAzure Administrator Associate) are a plus. Work Environment: Candidates must work 5 days a week from the office. Candidates should be ready to work in shifts. This team supports 24X7 on a rotating schedule. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Job Role Wintel domain - This position is responsible for operation and management of technology built on WINTEL stack.Main resposibility is to ensure Availability and fulfilment of operations KPI. This roles will be technofunctional role where individual need to understand business application runing on windows stack. Job Responsibilities *Responsible for manging windows environment. *Manage technology stack. *Planning system and server upgrade. *Assessing the stability, security, and scalability of installed Windows systems *Ensuring monthly KPI complaince *Incident management *Root cause analysis *Adherence to policy and procedures. Technical Skills Windows Server Knowledge Microsoft O365 administration Microsoft IIS admin skills Microsoft Active Directory / IntraID administration Microsoft Exchange administration Windows authentication and single sign on VMWARE administation Citrix and VMWARE VDI skillset Ability of windows integration with other platform Incident and operation management Educational Qualification BTECH Any Other (Certification etc.): ITIL, Windows Certification,O365 Administration Work Experience (Years) 4 years to 8 years

Roles and Responsibilities Manage and maintain Microsoft Exchange Server environments, including mailboxes, distribution groups, public folders, and contacts. Provide technical support for Microsoft Office 365 services such as Outlook Web App (OWA), Exchange Online, and SharePoint. Troubleshoot issues related to email delivery failures, password resets, and account lockouts on Azure Active Directory. Perform routine maintenance tasks such as backups of critical data and system updates to ensure optimal performance. Desired Candidate Profile 1-6 years of experience in IT administration with a focus on Microsoft Exchange Server Administration or equivalent experience supporting other collaboration platforms like Google Workspace or Zoho Workplace. Strong understanding of Windows Active Directory Administration and FSMO roles. Proficiency in managing large-scale enterprise deployments of Microsoft products including MS Exchange Server & CALs. Indu@7848820046 ruth@9590520040

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Servicenow Tools Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will develop and configure software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams to ensure that the software meets client requirements, applying your knowledge of technologies and methodologies to support project goals, and overseeing the development process to ensure timely delivery and quality standards are met. You will also engage in problem-solving and decision-making to enhance the efficiency and effectiveness of the software development process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall team performance.- Monitor project progress and implement necessary adjustments to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Servicenow Tools Administration.- Strong understanding of software development methodologies and best practices.- Experience with configuration management and change management processes.- Ability to troubleshoot and resolve technical issues effectively.- Familiarity with integration techniques and tools to enhance system functionality. Additional Information:- The candidate should have minimum 5 years of experience in Servicenow Tools Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Server Engineer will oversee Microsoft on-premise technologies, including AD Windows ,Exchange , SQL, SharePoint Server, Skype for Business Server. Responsibilities setup, maintenance, troubleshooting, and ensuring optimal security and performance.

Role & responsibilities Need candidate who can work from Bangalore - Marathahalli office only. Experience range : 3-5 years Looking for below skills: - Server Management - Patching and upgrades - Power Shell - Should be aware of the end-to-end implementation of Organization AD Tree. - Very good communication skills - MS 365 User Admin Code - Sharepoint and one drive - MS Exchange - MS Identity - MS Endpoint Management - MS Security and Compliance - Driver Management - Active Directory - Domain Management - Network Printers - Network Drives - VPN /RDP - Support for other apps like Adobe, Xero, MYOB

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft 365, Microsoft 365 Security & Compliance Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and collaborating with cross-functional teams to ensure smooth operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with clients to understand their technical issues and provide timely support.- Troubleshoot and resolve technical problems related to the system or application.- Communicate effectively with clients to gather requirements and provide appropriate solutions.- Collaborate with cross-functional teams to ensure smooth operations and resolve complex issues. Professional & Technical Skills:Microsoft Exchange, O365, Data Migration in Messaging Environment to O365 Platform - Migration from G-Drive, Active Directory, PowerShell Basic, DropBox, Box to One Drive or SharePoint - Microsoft Intune administration and Azure -Administrator Need to know Migration Tools like Quest, Binary Tree, BitTitan Migration Wiz, SharePoint Migration Tool, and Share Gate - Must To Have Skills:Proficiency in Microsoft 365, Microsoft 365 Security & Compliance.- Strong understanding of cloud-based applications and their security and compliance features.- Experience in troubleshooting and resolving technical issues related to Microsoft 365.- Knowledge of Microsoft 365 administration and configuration.- Familiarity with Microsoft 365 security and compliance tools and features. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft 365.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft 365, Microsoft 365 Security & Compliance Good to have skills : Microsoft PowerShell Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Assist clients in troubleshooting and resolving technical issues. Collaborate with cross-functional teams to ensure smooth system operations. Provide technical support and guidance to clients. Identify and analyze system or application issues and propose solutions. Document and maintain accurate records of client interactions and issue resolutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft 365, Microsoft 365 Security & Compliance. Good To Have Skills:Experience with Microsoft PowerShell. Strong understanding of Microsoft 365 security and compliance features. Knowledge of Microsoft 365 administration and configuration. Familiarity with troubleshooting Microsoft 365 applications and services. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft 365. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

The Office 365 Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Office 365 Administration domain.

The Mainframe Message Broker Admin role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Mainframe Message Broker Admin domain.

Project Role : Responsible AI Tech Lead Project Role Description : Ensure the ethical and responsible use of artificial intelligence (AI) technologies. Design and deploy Responsible AI solutions; align AI projects with ethical principles and regulatory requirements. Provide leadership, fosters cross-functional collaboration, and advocates for ethical AI adoption. Must have skills : Microsoft Active Directory Good to have skills : Microsoft Power Business Intelligence (BI)Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Responsible AI Tech Lead, you will ensure the ethical and responsible use of artificial intelligence technologies. Your typical day will involve designing and deploying Responsible AI solutions, aligning AI projects with ethical principles and regulatory requirements, and providing leadership to foster cross-functional collaboration. You will advocate for the adoption of ethical AI practices, ensuring that all team members are aligned with the organization's values and objectives. Engaging with various stakeholders, you will facilitate discussions that promote understanding and implementation of responsible AI methodologies, ultimately contributing to the advancement of ethical standards in AI technologies. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior professionals to enhance their understanding of responsible AI practices.- Develop and implement training programs to promote ethical AI awareness within the organization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory.- Good To Have Skills: Experience with Microsoft Power Business Intelligence (BI).- Strong understanding of ethical AI frameworks and guidelines.- Experience in project management and cross-functional team leadership.- Familiarity with regulatory compliance related to AI technologies. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Active Directory.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

The Office 365 Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Office 365 Administration domain.

Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Lead conversion design sessions with the client and produce design documents and mapping/transformation documents.Transitioning end to end DC 401(k), 403(b) retirement plans from prior service provider/recordkeeper to current service provider (current organization) which involved transfer of plan assets and participant records, conversion data files.Research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the conversion process to reformat into data requirements.Manage and lead the migration and testing of static data and transaction data for the plan conversion.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for 3+ years of experience in US Retirement Services domain managing services for Defined Contribution plansMinimum 3 years of experience in a data analyst position in the Plan conversion (defined contributions) team with basic professional MS Access Database & SQL query experience preferredWorking knowledge of Microsoft Access, Excel, SQL and other ETL tools is required. Ability to manage large data sets (census files, financial/payroll files) for Defined Contribution plans 401(k), 403(b), 457Working knowledge of Microsoft Access, Excel, SQL and other ETL tools is required.Demonstrated aptitude in data, metrics, analysis and trends and applied knowledge of measurement, statistics and program evaluation.Basic level of understanding of the proprietary systems, administration services, and the related data services.Basic knowledge of conversion reconciliation methodology.Strong organizational and detail orientation skills, ability to work well with both technical and non-technical resources.Proven ability to work independently and with a team in a results/deadline driven environment. Roles and Responsibilities: Lead conversion design sessions with the client and produce design documents and mapping/transformation documents.Transitioning end to end DC 401(k), 403(b) retirement plans from prior service provider/recordkeeper to current service provider (current organization) which involved transfer of plan assets and participant records, conversion data files.Research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the conversion process to reformat into data requirements.Manage and lead the migration and testing of static data and transaction data for the plan conversion.Effectively communicate the data requirements with the client, record-keeper or project team, negotiate or consult the client or record keeper to best practices and perform a code-based programming solution to achieve a successful data conversion. You are expected to take ownership of each conversion with high quality and consistent on-time results.Have full accountability for the data conversion development life cycle and methodology. This includes project requirements, client acceptance, time line creation, implementation, testing, production activities.Build files that transform massive amounts of data into the client Retirement product requirements and formatting.Develop reports for internal and external business partners using SQL Server, MS Access, Cognos, and Discovery.Perform data migration audits, reconciliation, and exception reporting as necessary.Collaborate with the record-keeper, internal project management, and client data end users. Qualification Any Graduation

Exchange Server Administration: Install, configure, and maintain Microsoft Exchange Server environments (on-premises or hybrid). Monitor server performance, availability, and email flow. Ensure the availability, scalability, and reliability of Exchange environments. Perform server upgrades, patch management, and troubleshooting.Configure and manage Exchange server components such as databases, mailboxes, transport agents, and connectors. Public Folder Administration: Manage and configure public folders in the Exchange environment, including creating, maintaining, and securing public folders. Set and enforce permissions for access to public folders.Perform migration of public folders from legacy systems to newer Exchange versions. Troubleshoot public folder replication, availability, and access issues.Manage distribution groups and ensure proper access controls for public folder resources. Email Security & Compliance: Implement and maintain email security protocols, including encryption, anti-spam, and anti-malware measures. Ensure compliance with email retention policies, archival, and disaster recovery plans. Configure and manage email policies, such as mailbox size limits, transport rules, and retention settings. Exchange Backup & Recovery: Plan and execute backup strategies for Exchange mailboxes and public folders. Implement disaster recovery procedures and regularly test backup restores. Resolve issues related to mail delivery, mailbox database integrity, and public folder recovery. User & Mailbox Management: Create, modify, and delete mailboxes and public folder mail-enabled objects. Assist with user profile configurations, including email signatures and Out-of-Office settings. Provide support for users encountering issues with accessing mailboxes, calendars, or public folders. Performance Monitoring & Reporting: Regularly monitor and report on Exchange server performance metrics.Perform proactive maintenance to avoid service disruptions and bottlenecks. Provide detailed reports to senior management regarding server health, usage, and capacity planning. Collaboration with IT Teams: Work with other IT teams, including network administrators, to integrate Exchange with other infrastructure and services (e.g., Active Directory, SharePoint, Teams). Provide training and support for end users to effectively use Exchange services and public folders Interested candidates can apply on below mentioned Link: https://www.jobs.global.fujitsu.com/job/Microsoft-Exchange-Server-%28on-premises%29-968/968-en_US/

We are seeking a highly skilled Microsoft 365 Solution Architect to join our team. The ideal candidate will possess 10+ years of experience in Exchange Online Migration and a strong understanding of migration tools such as Quest, BitTitan, and ShareGate. Additionally, the candidate should have extensive hands-on experience with PowerShell scripting. This role involves planning, executing, and managing migrations to Microsoft 365, ensuring minimal disruption to business operations. From an attitude perspective, these attributes would be a great fit for us: Humility Honesty Empathy Creativity Team player Growth mindset Shift Timings: Evening Shift 5:00 PM to 02:00 AM IST (Non-Negotiable, working primarily with US customers in the EST Time Zone) Key Responsibilities: Plan and execute migrations to Microsoft 365, including Exchange Online, SharePoint Online, and OneDrive for Business. Utilize migration tools such as Quest, BitTitan, and ShareGate to facilitate smooth transitions. Conduct pre-migration assessments and develop migration strategies. Troubleshoot and resolve migration-related issues. Collaborate with clients to understand their requirements and provide tailored solutions. Ensure data integrity and security throughout the migration process. Provide post-migration support and training to end-users. Document migration processes and create detailed reports. Execute data migration and application migration tasks in Azure and M365 environments. Manage user accounts, licenses, and permissions within Microsoft 365. Requirements Bachelors degree in Computer Science, Information Technology, or a related field. Basic foundational knowledge of PowerShell scripting is required 8+ years of experience in Microsoft 365 migrations, specifically Exchange Online. Proficiency with at least one migration tool such as Quest, BitTitan, and ShareGate. Strong understanding of Microsoft 365 services and architecture. Excellent problem-solving and troubleshooting skills. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Relevant certifications (e.g., Microsoft Certified: Microsoft 365 Enterprise Administrator Expert) are a plus. Benefits Great learning environment with a focus on fueling your career growth. Competitive salary and benefits package.

Required Skills Behavioral | Aptitude | Tasks Related Skills Education Qualification : Any Graduate Details: 1. Hardware and Software Management: a. Support and maintain computer systems and peripherals to ensure optimal workstation performance. Collection of errors from DT servers, printers, etc. b. Configuration of Extended devices like dual screens and replace toner cartridges. c. Utilize OEMs and run self-tests, as prescribed. d. Disk management, Disk Encryption, Wireless configuration. e. Installation of Client OS, configuration of Servers OS, check utilization and availability. 2. Endpoint Security: Anti-Virus Management, check the status of updates as per SOP. 3. Client Applications: Installation and configuration of client applications as per SOP and basic trouble shooting using remote capture tools. Technical Skills: a. Network Components, Devices. b. System Administration. c. MS Exchange Server. d. Storage & Backup Administration. e. Endpoint Security. Behavioral Skills: a. Email Communication, Presentation, Public Speaking. b. Interpersonal Skills. c. Customer Service Orientation, Business Appreciation.

VOICE Technical Support ! O365 | EPS | Technical ! GGN Should have Minimum 1 year BPO in (O356/EPS) , Excellent comms required Sal :- Upto 8 lpa Shift: 24*7 5 DAY WORKING , 2 ROTATIONAL OFF , 24*7 SHIFTS 9650934814 / 8860576337 Required Candidate profile Excellent communication skills Technical Support Voice-GGN Grad with 1-year of Technical support BPO Experience Exp of server support / ACTIVE DIRECTORY / 0 365 9560028009 / 9911567769

Team Lead- IT Service Desk Req Exp- 4 Years in Technical Support Skills- Office365, Service Desk, Windows, MS Teams,Troubleshoot Any Graduate Notice- 0 to 30 Days Loc- Hyderabad CTC - 7 TO 9LPA 5 Day's Working | US Shifts | WFO

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 31st MAY 2025 Timing : 10:00 Am-2:00 PM Location: Tata Consultancy Services, Sahyadri Park (SP1) , Phase 3, Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057 Required Information Details Must-Have - Large project Migration activities. Preferably tenant to tenant M365 migrations. - Hands on experience in migration Tenant to Tenant and experience on tools like Bit Titan, Quest. - Good hands-on experience in implementation/rollout and administration of 365(Exchange Online, - Teams, OneDrive, SharePoint) platform - Hands on experience in migration of mailboxes from exchange 2010/2013/2016 to Office 365 as well - as cross platform migration Notes to O365. - Hands on experience in migration of public folders from exchange 2010/2013/2016 to Office 365 - Hands on experience in migration of exchange 2010/2013 to exchange 2016/2019 - Knowledge about hybrid environment - Knowledge about hybrid mail flow (centralized and de-centralized) - Knowledge about compliance and protection management like retention policies, filters, e-discovery, - DLP, quarantine - Knowledge about mail flow connectors, SPF, DKIM, DMARC - Knowledge about Azure active directory, MFA, group license - Knowledge about calendar free/busy sharing - Knowledge about Teams, SharePoint - Hands on experience in On-Prem exchange servers 2010/2013/2016 - Knowledge relay servers, mail routing - Knowledge about Intune, MAM, MDM and conditional access policies - Knowledge on Cloud Azure/AWS, Office 365, DHCP, IIS

•Managing the organizations infrastructure i.e. Servers, Desktops, Networking. Firewall, Active Directory, Application Server, Database servers. •Managing Customer Azure, M365, Dynamics 365 tenants. •M365: Outlook, Onedrive, Teams, Sharepoint.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: M365 Exchange Online. Experience3-5 Years.