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10.0 - 15.0 years
7 - 11 Lacs
Pune
Work from Office
Role Purpose Microsoft AD/Exchange/M365/O365 Architect is responsible for delivery of IT Infrastructure elements of Directory and mailing system. Do Understand the clients overall AD and Exchange/O365/M365 email service architecture. Leads the design/ delivery of email service architecture both Microsoft and Non-Microsoft The consultant/architect should be capable of solving complex technical problems, communicating technical concepts to clients and peers with mixed levels of technical abilities, and making sound technical and architectural decisions independently. Establish and adhere to IT industry best practices and standards as it relates to Architecting/Designing Clients messaging systems. Lead / participate in messaging technical team. Experience (Essential) Degree with 10+ years in IT 6+ Years of Microsoft Mailing system and Active Directory Experience. Designing & Architecting Complex cross forest/cross platform mailing system migration. Designing & Architecting Complex AD Forest consolidation. Designing & Architecting Complex O365/M365 Tenant consolidation and separation Deep migration experience i.e., On-Prem Exchange to O365/M365, O365/M365 tenant to tenant migration, MS native Cross-Tenant migration Should know entire suite of M365 migration (SharePoint, One drive, MS TEAMs, Power BI etc.) On-prem to Tenant, Tenant to Tenant migration. Should be able to coordinate Intune MDM solutions , application packaging for autopilot through Intune /SCCM. Coordinate with security team to ensure modern authentications and conditional access policies are being applied through Azure AD / Entra ID and have the key knowledge on Azure AD B2B, cross tenant access and cross tenant synchronization solution for various M365 tenants and enterprise applications. Mailing system migration project experience from non- Microsoft to Microsoft or vice-versa would be added advantage. Setting up Office 365/Microsoft 365 in complex multi forest scenario. IT Infrastructure domain knowledge is a must. Deep skills on Exchange 2010/2013/2016/2019/O365/M365 Design / Migration / Implementation and Support Deep skills on Active Directory 2008/2012/2016/2019 design and implementation Exposure to multiple messaging products would be added advantage. Strong Active Directory consolidation and migration skills Strong knowledge of Identity Sync such as Users, Groups and other objects/attributes sync from On-Prem AD to Entra ID/Azure AD through Entra ID/Azure AD Connect Understanding Azure AD/Entra ID B2B solution (cross-tenant access/sync) Strong Windows Server 2008/2012/2016/2019 skills. Strong competency in PowerShell/vbscript/WMI scripting to automate daily tasks. Strong knowledge on third party migration tools such as Quest ODM/Binary Tree DirSync/BitTitan etc. Advanced Microsoft Certification like MCSE, Process orientation. Good and effective written and oral communication Experience (Preferred) Experience of working in international business environment Experience in handling MS Exchange/O365/M365 Migration Project
Posted 3 days ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Active Directory Admin. Experience1-3 Years.
Posted 3 days ago
8.0 - 13.0 years
10 - 13 Lacs
Chennai
Work from Office
Windows Server Administration (2016–2022), Linux Server Management (RHEL/CentOS/Ubuntu), Virtualization Hyper-V and VMware ESXi, Microsoft Azure, Microsoft 365 Administration, Active Directory, DNS, Backup & Recovery and Vendor License Management
Posted 3 days ago
5.0 - 8.0 years
7 - 11 Lacs
Coimbatore
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Microsoft Exchange Server Admin. Experience5-8 Years.
Posted 3 days ago
20.0 - 25.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Introduction We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA as the world around us changes, so do we. Wipro is a leading global information technology, consulting, and business process services company. Our Digital Business Consulting group serves as the strategic arm of Wipro, helping clients across industries to strategize, transform, and re-imagine their business and operating models. Wipro empowers companies to transform their business and deliver superior experiences for their customers, partners and employees. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients problems; craft innovative solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes. Wipro Consulting is a proactive force of change, a true partner in our clients transformation, and a uniquely powerful group that combines strategic counsel with technical excellence. Our BFSI Consulting team is at the heart of this. Our people are the tip-of-the-spear driving change, come join us! Role We are looking for a Payments Industry Lead with at least 20 years of banking and banking technology experience including at least 10 years in Payments domain covering platform implementation, program oversight with a keen eye on business development, client relationship management. The candidate should have been in leadership roles with industry presence, client relationships that can be accessed and leveraged to acquire new business. Following is a summary of the experience profile expected: Business Development and Executive Experience: Should have been in Client facing role with mandate to build relationships Demonstrable success with pursuits and achieving hard / soft revenue targets Experience with Presales function is preferred Experience with managing large accounts is preferred Domain Experience: Functional and technical understanding of payment architectures, core payment processing solutions and underlying payment business processes. Experience on any industry led platforms would be a bonus. Understanding of the basic payment hub architecture, the surround systems for payment hubs in a typical payment hub architecture Hands on experience in business rule configuration, profiles set up and other static data set up based on banks business requirement Understanding of underlying payment flows and business processes Understanding of surround system integration and the diverse protocols RESTful, SOAP, APIs, File based, JMS, MQ Hands-on experience with platform implementation lifecycle gap analysis, interface study, data migration, support of SIT, UAT, penetration testing. Exposure to any of the payment messaging formats would be a plus Understanding of Payments domain with demonstrable knowledge on - Real time, batch payments, high value payments Should understand the workflow for bulk payments (mass pay) and single payments (high value and real time) Should have a know-how of defect triaging for identifying the root cause of issue Must have exposure to typical payment platform components such as process engine, rules engine, format designer, alerts / notification engine, exceptions management, network wait queues Must have exposure to batch, real time interface with surround applications in a banks environment using industry standard protocols Should carry an appreciation of micro services based payment transaction flows. Why work at Wipro We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you. Besides a competitive salary and benefits package, we are an exciting and dynamic company to work for. The Top Employer Institute ranked Wipro 1st overall in Europe a Top Employer for 2024, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning & Development, Wellbeing and Diversity and Inclusion. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 days ago
9.0 - 14.0 years
3 - 7 Lacs
Mumbai Suburban, Goregaon, Mumbai (All Areas)
Work from Office
• Working on Windows server 2012 R2 and Windows server 2016/2019. • Installation & Configuration ADDS, DNS, DHCP Servers. • Support and maintaining around ADC server • Experience on AD PowerShell model, Exchange PowerShell and Exchange Admin Center. Required Candidate profile Designation: Wintel Engineer L3 Experience:9+Years Location: Andheri Contact:ankitapisal@peshr.com/9004076848
Posted 4 days ago
5.0 - 10.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Intune, VMware AirWatch Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will engage in resolving client issues and ensuring system functionality. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for system maintenance.- Conduct regular system audits for performance optimization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune, VMware AirWatch.- Strong troubleshooting skills in Microsoft Intune and VMware AirWatch.- Experience in system integration and configuration management.- Knowledge of mobile device management (MDM) solutions.- Familiarity with ITIL framework for service management. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Intune.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 4 days ago
3.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Lead conversion design sessions with the client and produce design documents and mapping/transformation documents.Transitioning end to end DC 401(k), 403(b) retirement plans from prior service provider/recordkeeper to current service provider (current organization) which involved transfer of plan assets and participant records, conversion data files.Research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the conversion process to reformat into data requirements.Manage and lead the migration and testing of static data and transaction data for the plan conversion.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for Working knowledge of Microsoft Access, Excel, SQL and other ETL tools is required.Demonstrated aptitude in data, metrics, analysis and trends and applied knowledge of measurement, statistics and program evaluation.Basic level of understanding of the proprietary systems, administration services, and the related data services.Basic knowledge of conversion reconciliation methodology.Strong organizational and detail orientation skills, ability to work well with both technical and non-technical resources.Proven ability to work independently and with a team in a results/deadline driven environment.3+ years of experience in US Retirement Services domain managing services for Defined Contribution plansMinimum 3 years of experience in a data analyst position in the Plan conversion (defined contributions) team with basic professional MS Access Database & SQL query experience preferredWorking knowledge of Microsoft Access, Excel, SQL and other ETL tools is required. Ability to manage large data sets (census files, financial/payroll files) for Defined Contribution plans 401(k), 403(b), 457 Roles and Responsibilities: Lead conversion design sessions with the client and produce design documents and mapping/transformation documents.Transitioning end to end DC 401(k), 403(b) retirement plans from prior service provider/recordkeeper to current service provider (current organization) which involved transfer of plan assets and participant records, conversion data files.Research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the conversion process to reformat into data requirements.Manage and lead the migration and testing of static data and transaction data for the plan conversion.Effectively communicate the data requirements with the client, record-keeper or project team, negotiate or consult the client or record keeper to best practices and perform a code-based programming solution to achieve a successful data conversion. You are expected to take ownership of each conversion with high quality and consistent on-time results.Have full accountability for the data conversion development life cycle and methodology. This includes project requirements, client acceptance, time line creation, implementation, testing, production activities.Build files that transform massive amounts of data into the client Retirement product requirements and formatting.Develop reports for internal and external business partners using SQL Server, MS Access, Cognos, and Discovery.Perform data migration audits, reconciliation, and exception reporting as necessary.Collaborate with the record-keeper, internal project management, and client data end users. Qualification Any Graduation
Posted 4 days ago
5.0 - 10.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Active Directory Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure smooth functioning of production and development systems- Troubleshoot hardware and software issues- Implement technology at the operating system-level Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory- Strong understanding of IT operations- Experience in troubleshooting hardware and software issues- Knowledge of server and network areas- Familiarity with software solutions/vendors/brands Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Active Directory- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education
Posted 4 days ago
15.0 - 20.0 years
4 - 8 Lacs
Pune
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Microsoft Cloud Enterprise Architecture Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work in a dynamic environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead and mentor junior team members.- Conduct code reviews and ensure code quality.- Stay updated with the latest technologies and trends. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Cloud Enterprise Architecture.- Strong understanding of cloud computing principles.- Experience in designing and implementing scalable cloud solutions.- Knowledge of Azure services and solutions.- Hands-on experience in cloud migration projects. Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Cloud Enterprise Architecture.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 5 days ago
3.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Microsoft 365 Good to have skills : Microsoft PowerShell, Microsoft 365 Security & ComplianceMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to help clients implement effective solutions. You will understand and translate customer needs into business and technology solutions, drive discussions, consult on transformation, the customer journey, functional/application designs, and ensure technology and business solutions represent business requirements. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement integration solutions for clients.- Collaborate with cross-functional teams to ensure successful project delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365.- Good To Have Skills: Experience with Microsoft PowerShell, Microsoft 365 Security & Compliance.- Strong understanding of cloud-based integration technologies.- Experience in designing and implementing scalable integration solutions.- Knowledge of API integration and data mapping techniques. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft 365.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
5.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Mandatory Skills: Microsoft Lync SFB Server Admin. Experience5-8 Years.
Posted 5 days ago
1.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk Skills - Windows Troubleshooting/MS Exchange/O365 CTC-Upto 4 LPA + Variables 24/7 shifts -WFO Both side cab 5 days working Contact- Jyoti [9784183889]
Posted 1 week ago
3.0 - 8.0 years
4 - 9 Lacs
Mumbai
Work from Office
Knowledge on Storage Servers, hardware devices, Hands on system admin experience with RHEL OS, Windows 2016 Good in implementation, configuration, monitoring and administration for Infra,Ensure SOD & EOD and backup activities Virtulaization -VM Ware Required Candidate profile Team oriented, always ready to take up new challenges To be able to perform in 24 x 6 environment in a shift roaster including compulsory night shifts. Should be willing to work independently
Posted 1 week ago
10.0 - 17.0 years
12 - 17 Lacs
Mohali
Work from Office
As an integral part of our Managed Services team, the Senior System Administrator specializes in designing, implementing, and troubleshooting complete infrastructures, including wired, Wi-Fi, and security frameworks, with a strong focus on Windows servers, Azure, Firewall, Office 365, Exchange server, Backups and Networking. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships. Role & responsibilities Required skills: The candidate should have hands-on experience on windows servers upgrades/migrations. Perform Domain controller upgrades and troubleshoot group policy implementation. Hands on experience on Exchange servers to Office 365 migrations projects. Hands on experience on Prem to cloud migrations (Azure) migrations projects. Must have hands on experience on Azure and Azure AD. Working knowledge of Firewalls, VPN Technologies, Network Routers, Wi-Fi Access points and Port forwarding. Sound understanding of DNS, DHCP servers, MDM Intune. Good Interpersonal and client handing skills. Excellent troubleshooting and Analytical skills. Preferred candidate profile Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc IT). Desirable Microsoft Technology Associate (MTA) and MCSA certifications Preferably AZ900/AZ104 certification. Cisco CCNA / CCNP certification is highly valued. This position offers the opportunity to work with a variety of clients, ensuring their network infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: • Night shifts /EST • Monday to Friday Fixed working days Benefits and compensation: Group Health insurance and other benefits. The Best working culture and growth opportunities. Learning opportunities in leading technologies Compensation as per Market Standard
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
Pune, Gurugram
Work from Office
Min. 2yrs Strong technical exp. into Active Directory, DHCP, TCP, IP, technical trouble shooting Excellent communication skills Work from Office CTC - Upto 8.4L Loc. - Gurgaon/Pune CALL JUHI - 8700597873 hrjuhi.imaginators@gmail.com
Posted 1 week ago
4.0 - 6.0 years
2 - 6 Lacs
Mumbai
Work from Office
Primary Skills Mobile Device Management (MDM): Microsoft Intune: Required Skills & Qualifications: 4-6 years of experience in Intune and MDM administration. Strong understanding of iOS device management , including supervised mode and VPP. Experience with Windows Autopilot setup and deployment. Familiarity with Azure AD , conditional access, and compliance policies. Knowledge of scripting (PowerShell) for automation and reporting. Excellent troubleshooting and communication skills. Job Description - Grade Specific Is responsible for the overall measurement, analysis and implementation of any recommendations, ensuring desired outcome is achieved. Involved directly with other support teams and the client, owning the overall improvement activities. Owns overall backlog of improvement ideas and actions. Skills (competencies)
Posted 1 week ago
5.0 - 9.0 years
4 - 8 Lacs
Faridabad
Work from Office
We are seeking a highly skilled and experienced Messaging Administrator with strong expertise in Microsoft Exchange (20102019), Office 365, and email security (IronPort). The ideal candidate will be responsible for managing messaging systems, supporting hybrid email environments, and ensuring the performance, availability, and security of mail infrastructure. Key Responsibilities Administer, troubleshoot, and maintain Microsoft Exchange 2010, 2013, 2016, and 2019 environments. Manage Office 365 environments including mailbox migrations, policy setup, and compliance. Implement and maintain Cisco IronPort email security solutions. Manage hybrid mail flow, connectors, and coexistence between on-premise and cloud platforms. Resolve issues related to OWA, ECP, autodiscover, DAG, SSL certificates, and IIS. Perform user and group management including DLs, public folders, and shared mailboxes. Handle cases involving Azure AD Connect, ADFS, and SSO integrations. Execute PowerShell scripts for Exchange and O365 automation. Maintain email retention policies, eDiscovery, and compliance configurations. Provide L2/L3 level support for escalated messaging incidents. Technical Skills Required Microsoft Exchange Server (2010/2013/2016/2019) Office 365 & Exchange Online Cisco IronPort Email Security Azure Active Directory & Azure AD Connect Hybrid Mailflow configuration and troubleshooting PowerShell scripting for Exchange and O365 Strong understanding of SMTP, MAPI, POP, IMAP, Outlook Anywhere SSL/IIS Management & Troubleshooting Windows Server (2012, 2016) Nice To Have Microsoft 365 certifications (MS-101, MS-200, 70-347) Familiarity with email gateways and Menlo Knowledge of Retention Labels & Policies Experience using Quest Migration Tools Behavioral Traits Strong customer communication and incident handling skills Ability to work independently and manage critical incidents Attention to detail and proactive troubleshooting mindset
Posted 1 week ago
3.0 - 8.0 years
6 - 12 Lacs
Gurugram
Hybrid
Role & responsibilities 1 .Provide advanced support and troubleshooting for Microsoft 365 applications. 2. Perform SharePoint site administration and governance tasks. 3. Manage MS Teams configurations, troubleshooting and integrations. 4. Handle OneDrive support and user issues. 5. Assist with Power Platform solutions (PowerApps, Power Automate) where required. 6. Ensure security, compliance, and best practices across M365 services. 7. Responsible for support and development of SharePoint/M365/Power Platform Preferred candidate profile B Tech in Computer Science/IT or equivalent Should have at least 3 to 8 years of experience in SharePoint, M365 & Power Platform support
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Customer Support helps customers use Blackbaud's software, including troubleshooting reported incidents and answering questions about software functionality. Associates support multiple solutions that power the social good sector. What youll d o Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. P articipate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and e ffectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What youll bring Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English . Its a bonus if you have one or more of the following Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC . A general understanding of authentication processes such as SSO and MFA . Experience working in bookkeeping . Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools . Familiarity with the North American Education system . Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted 1 week ago
10.0 - 15.0 years
12 - 17 Lacs
Thane
Work from Office
Hello eager tech expert! To create a better future, you need to think outside the box. That’s why we at Siemens need innovators who aren’t afraid to push boundaries to join our diverse team of tech gurus. Got what it takesThen help us create a lasting, positive impact! We know that a business only thrives if our people are thriving. That’s why we always put our people first. At Digital Industries IT, we deliver powerful IT solutions for the organization, driving digitalization forward. With our work, we provide the technical foundation for innovations. In doing so, we impress with reliability and a high quality of results that enable Digital Industries to realize its full potential. You’ll break new ground by Champion Account Management Be adept in IT account management methodologies incl. account planning. Act as a liaison between IT and functions, regions, countries to manage expectations, and ensure satisfaction. Drive communication and establish feedback mechanisms. Be the advisor to business management. Seamless Domain Integration Deep understanding of business domains – Sales and marketing, Deliver chain management and Finance. Integrate all domain centric processes and tools into seamless business experience. Drive effective Tools usage / Management Oversee the implementation, customization, prioritization and optimization of multi-domain IT platforms. Ensure reuse and scalability of IT tools/ applications in region. Manage the repository of IT tools for the region. Take primary responsibility for e-business / digital enablement tools (customer / partner related) – e.g. SiePortal. Enable Digital Transformation Lead /Enable digital transformation initiatives that improve customer centric business processes (example – Lead to Cash). Drive digital IT roadmap effectively by adapting Value stream mapping, impact analysis. Focus on curating AI guided solutions. Incorporate customer, partner and market feedback. Change Management and Training Drive adoption of new tools and systems through effective management strategies. Provide training and support to ensure business teams are proficient with technology. You’re excited to build on your existing expertise, including Behavioral Skills Business Acumen and effective Communication. Ability to have clear written and spoken communication at CxO level. Ability to convey complex topics into simplified manner. Proactively identify gaps, opportunities and define steps to overcome. Collaboration and Teamwork. International cultural sensitivity (Asian and European). Lead self, people, users and managers. Willingness to learn, grasp and adapt to new skills. Enthusiastic and Experimental. Function and Tech Skills Agile Methodologies Project management. Sales capabilities like AI in sales, automation, virtual selling, and Customer engagement. Strong Data capabilities like Knowledge of KPIs, sales/deliver metrics, and how to derive insights from data. Well versed with enterprise platforms like Salesforce, SAP, Microsoft Technologies. Project & Collaboration Tools like Jira, Azure DevOps, Confluence, Microsoft Teams, SharePoint. Handled at least 4-5 mid-size projects in Digital technologies using Agile or similar project management methodology. Qualification Bachelor/master’s degree in engineering or management studies (MBA) from reputed institute. ~ 10 years’ experience in IT field (consulting background). Certificates in Digital Technologies and /or functional domains. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based out of Mumbai. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with an international team and work on global topics.
Posted 1 week ago
2.0 - 4.0 years
0 - 1 Lacs
Bengaluru
Work from Office
Role & responsibilities Strong communication skills, oral and written . Respond to requests for technical assistance by phone, email, chat. Knowledge on Service Now ticketing tool 2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones . In depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them. Understanding on Active Directory, Networking, Messaging and Hardware necessary. Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365. Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service. Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom . Incident Management knowledge, experience with Turrets will be added advantage. Flexibility to work in rotational shifts and week offs. Preferred candidate profile Long term Contract role Perks and benefits Please share matching resumes to sangala.shravan@teamlease.com
Posted 2 weeks ago
4.0 - 13.0 years
0 - 20 Lacs
Noida, Chennai, Bengaluru
Work from Office
Roles and Responsibilities : Manage SharePoint sites, including creating, editing, and deleting site collections, sites, and lists. Configure Exchange Online services such as email accounts, distribution groups, public folders, and shared calendars. Provide technical support for Microsoft Office applications (Word) on Windows operating systems. Troubleshoot issues related to OneDrive file storage and sharing. Job Requirements : 4-13 years of experience in IT administration with expertise in Microsoft technologies. Strong knowledge of MS Exchange Server administration including configuration of mailboxes, distribution groups, public folders, and shared calendars. Proficiency in managing SharePoint sites using SharePoint Administration Center or PowerShell scripting.
Posted 2 weeks ago
7.0 - 12.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Work Location: Bangalore Experience: 7+yrs Administrator: Should have good knowledge on Exchange online and Exchange on-premises. Should be aware of concepts and principals of Exchange. Should be able to manage DAGs. Should be able to update/upgrade Exchange server patches. Should be able to decommission exchange servers. Hybrid Environment: Should have hands on experience on performing migration of mailboxes in hybrid environment. Should have understanding and clear with concepts of mail flow, client configuration (outlook desktop app), certificate management, Autodiscover, Transport rules. Security Compliance: Develop and implement security policies and configurations within Security and Compliance portal. Migration Concepts: Should be able to manage IMAP, or PST Import or other migration options in case of Hybrid do not behave well. Azure AD and Azure AD Connect: Should understand Azure AD logs (sign in logs, audit logs), understand the licensing mechanism (direct and inherited), AD connect architecture and concepts. Advanced Troubleshooting: Provide expert-level support to diagnose and resolve complex technical issues related to mail flow, certificate issues, client connectivity, SMTP relays, exchange decommission and server migration. SharePoint Online: Should have understanding on SharePoint Online concepts like creation of SharePoint Sites, M365 groups dependencies, external sharing. MS Teams: Should have understanding on MS teams policies, License benefits, calling policies, Meeting policies. PowerShell scripting: Should be able to develop PowerShell scripts to handle bulk requests and ease the end user plus engineer efforts. Should have worked on modules like Exchange Online, Exchange On-premises, AD, Azure AD, MS Graph, SharePoint Online, MS Teams. Please share your updated profile to suganya@spstaffing.in if interested.
Posted 2 weeks ago
8.0 - 13.0 years
12 - 22 Lacs
Gurugram
Hybrid
Min 8+yrs exp on Okta, Horizon VDI, Blue Prism, Microsoft 365 Exp on Active Directory, DHCP, DNS, File & Print Server, IIS Expertise on Windows RDS infrastructure management Pls Call Vikas 8527840989 Email vikasimaginators@gmail.com Required Candidate profile Exp on any of the following Okta, in depth knowledge on Windows Servers (2016, 2019, 2022) platform Work Mode – Hybrid Shift – 2 to 11/12 to 9 PM Budget upto 22L Fixed + Var
Posted 2 weeks ago
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