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TalenData Technologies Pvt Ltd logo
Senior End Point Security TalenData Technologies Pvt Ltd

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Technical Support Specialist at Palo Cortex XDR, you will be responsible for providing technical support to customers and partners. Your role will include offering technical services such as writing scripts, troubleshooting, and sharing best practices with customers. You will manage support cases efficiently to ensure that issues are properly recorded, tracked, resolved, and followed up on in a timely manner. Additionally, your responsibilities will involve fault isolation and root cause analysis for technical issues, as well as publishing Technical Support Bulletins and other technical documentation in the Knowledge Base. You will review technical documentation for training materials, ...

Posted 3 months ago

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