82 Ms Dynamics Jobs - Page 3

Responsibilities : - Lead and implement end-to-end technical solutions within D365 Customer Insights (Data and Journeys) to meet diverse client requirements, from initial design to deployment and support. - Design and configure CI data unification processes, including data ingestion pipelines, matching and merging rules, and segmentation models to create comprehensive and actionable customer profiles. - Demonstrate deep expertise in data quality management and ensuring data integrity. - Proficiency in integrating data with CI-Data using various methods, including standard connectors, API calls, and custom ETL pipelines (Azure Data Factory, SSIS). - Experience with different data sources and formats. - Hands-on experience with the Power Platform, including Power Automate (flows for data integration and automation), Power Apps (for custom interfaces and extensions), and Dataverse (data modeling and storage). - Strong skills in JavaScript, Power Fx, or other scripting languages relevant to CI customization and plugin development. - Ability to develop, test, and deploy custom functionalities, workflows, and plugins to enhance CI capabilities. - Proven experience in customer journey mapping, marketing automation, and campaign management using CI-Journeys. - Ability to design and implement personalized customer journeys based on data insights and business objectives. - Proactively troubleshoot and resolve technical issues within CI-Data and CI-Journeys environments, focusing on data integrity, performance optimization, and system stability. - Conduct root cause analysis and implement effective solutions. - Strong analytical and problem-solving skills, with experience leveraging CI data analytics to generate actionable business insights and recommendations. - Ability to translate data into compelling narratives and visualizations. - Excellent written and verbal communication skills for effectively liaising with stakeholders, clients, and internal teams. - Ability to clearly articulate technical concepts to both technical and non-technical audiences. - Provide technical mentorship and guidance to junior team members. - Contribute to knowledge sharing and best practices within the team. - Stay up-to-date with the latest D365 Customer Insights features, updates, and best practices. - Proactively seek opportunities to expand your technical knowledge and skills. Required Skills & Experience : - 9+ years of experience working with D365 Customer Insights (Data and Journeys), with a strong focus on technical implementation and configuration. - In-depth understanding of data unification, segmentation, and profile creation within CI-Data. - Proficiency in data integration with CI-Data using connectors, API calls, and custom ETL pipelines. - Hands-on experience with Power Platform tools (Power Automate, Power Apps, Dataverse). - Strong skills in JavaScript, Power Fx, or other scripting languages used for CI customization and plugin development. - Proven experience in customer journey mapping, marketing automation, and campaign management within CI-Journeys. - Deep understanding of marketing and customer experience principles and their application within CI. - Strong analytical and problem-solving skills, with experience using CI data analytics to drive business insights. - Excellent written and verbal communication skills.

This is a contract Senior MS Dynamics CRM role located in Bengaluru, Chennai, Pune, Mumbai, MO. The Senior MS Dynamics CRM will be responsible for day-to-day tasks involving analytical skills, communication, sales, customer relationship management (CRM), and project management on-site at Emperen Technologies. Qualifications : - 5 + year's experience in MS Dynamics CRM - Experience working as Sr D365 Developer for at least two complete CRM implementation. - Good experience working on Power Apps and Power Automate. - Good experience integrating with external systems using Azure APIM or similar middleware. - Good experience creating Web Api, invoking Web Api for integrating with various external and internal systems. - Experience working on SSRS/Power BI reports and dashboards. - Good hands on experience working on Service modules. - Advising on best practices for CRM development or integration processes. - Experience in Managing client communication and delegating tasks and responsibilities to appropriate personnel, including managing client expectations, foreseeing risks and reporting them - Writing Technical specifications. - Experience with source control management systems and continuous integration/deployment Environments - Estimating the Change requests - Internally motivated, able to work proficiently both independently and in a team environment - Proven communication skills with both internal team members and external business stakeholders - Strong initiative to find ways to improve solutions, systems, and processes - Lead the team by giving the required technical and functional knowledge - Demonstrate Customer Focus, active listening and consultative approach - Coach, mentor, motivate and supervise team members - Strong analytical skills with excellent problem solving abilities. - Should have good communication, leadership and team handling skills Desired Skills : - Experience in Health Domain - Certifications in MS Dynamics & Power platform. - Experience with Continuous Integration Tools and Techniques - Out of box thinking is anticipated.

- 5 + years' experience in MS Dynamics CRM - Experience working as Sr D365 Developer for at least two complete CRM implementation. - Good experience working on Power Apps and Power Automate. - Good experience integrating with external systems using Azure APIM or similar middleware. - Good experience creating Web Api, invoking Web Api for integrating with various external and internal systems. - Experience working on SSRS/Power BI reports and dashboards. - Good hands on experience working on Service modules. - Advising on best practices for CRM development or integration processes. - Experience in Managing client communication and delegating tasks and responsibilities to appropriate personnel, including managing client expectations, foreseeing risks and reporting them - Writing Technical specifications. - Experience with source control management systems and continuous integration/deployment Environments - Estimating the Change requests - Internally motivated, able to work proficiently both independently and in a team environment - Proven communication skills with both internal team members and external business stakeholders - Strong initiative to find ways to improve solutions, systems, and processes - Lead the team by giving the required technical and functional knowledge - Demonstrate Customer Focus, active listening and consultative approach - Coach, mentor, motivate and supervise team members - Strong analytical skills with excellent problem solving abilities. - Should have good communication, leadership and team handling skills Desired Skills: - Experience in Health Domain - Certifications in MS Dynamics & Power platform. - Experience with Continuous Integration Tools and Techniques - Out of box thinking is anticipated.

Role Description This is a contract Senior MS Dynamics CRM role located in Bengaluru, Chennai, Pune, Mumbai, MO. The Senior MS Dynamics CRM will be responsible for day-to-day tasks involving analytical skills, communication, sales, customer relationship management (CRM), and project management on-site at Emperen Technologies. Qualifications : - 5 + year's experience in MS Dynamics CRM - Experience working as Sr D365 Developer for at least two complete CRM implementation. - Good experience working on Power Apps and Power Automate. - Good experience integrating with external systems using Azure APIM or similar middleware. - Good experience creating Web Api, invoking Web Api for integrating with various external and internal systems. - Experience working on SSRS/Power BI reports and dashboards. - Good hands on experience working on Service modules. - Advising on best practices for CRM development or integration processes. - Experience in Managing client communication and delegating tasks and responsibilities to appropriate personnel, including managing client expectations, foreseeing risks and reporting them - Writing Technical specifications. - Experience with source control management systems and continuous integration/deployment Environments - Estimating the Change requests - Internally motivated, able to work proficiently both independently and in a team environment - Proven communication skills with both internal team members and external business stakeholders - Strong initiative to find ways to improve solutions, systems, and processes - Lead the team by giving the required technical and functional knowledge - Demonstrate Customer Focus, active listening and consultative approach - Coach, mentor, motivate and supervise team members - Strong analytical skills with excellent problem solving abilities. - Should have good communication, leadership and team handling skills Desired Skills : - Experience in Health Domain - Certifications in MS Dynamics & Power platform. - Experience with Continuous Integration Tools and Techniques - Out of box thinking is anticipated.

- 5 + years' experience in MS Dynamics CRM - Experience working as Sr D365 Developer for at least two complete CRM implementation. - Good experience working on Power Apps and Power Automate. - Good experience integrating with external systems using Azure APIM or similar middleware. - Good experience creating Web Api, invoking Web Api for integrating with various external and internal systems. - Experience working on SSRS/Power BI reports and dashboards. - Good hands on experience working on Service modules. - Advising on best practices for CRM development or integration processes. - Experience in Managing client communication and delegating tasks and responsibilities to appropriate personnel, including managing client expectations, foreseeing risks and reporting them - Writing Technical specifications. - Experience with source control management systems and continuous integration/deployment Environments - Estimating the Change requests - Internally motivated, able to work proficiently both independently and in a team environment - Proven communication skills with both internal team members and external business stakeholders - Strong initiative to find ways to improve solutions, systems, and processes - Lead the team by giving the required technical and functional knowledge - Demonstrate Customer Focus, active listening and consultative approach - Coach, mentor, motivate and supervise team members - Strong analytical skills with excellent problem solving abilities. - Should have good communication, leadership and team handling skills Desired Skills: - Experience in Health Domain - Certifications in MS Dynamics & Power platform. - Experience with Continuous Integration Tools and Techniques - Out of box thinking is anticipated.

The Dynamics GP Engineer supports applications associated with and including Microsoft Dynamics GP of 2 years. Be knowledgeable with Customizations and Integration tools, Modified Forms and Reports, SSRS, Smart List Builder, eConnect Integrations, SSIS, Jet Reports, Scribe, and Crystal Reports.

Role & responsibilities Required Skills and Experience: Power Apps & Dynamics 365 (Model-Driven Apps): Proven experience in developing and implementing solutions within Power Apps and Dynamics 365 Model-Driven Apps. Power Pages (with ReactJS & Power Apps Integration): 6 months to 1 year of experience in developing Power Pages solutions, including integration with ReactJS and Power Apps. Scripting Language: Proficiency in scripting languages, with Liquid language experience considered a strong asset. .NET & C#: Minimum 1 year of experience in .NET and C# development. Azure: Familiarity with Azure services (good to have). Years Of Experience : 8 Years (Only Relevant Experience would be consider) Work Location : : Only Pune (candidate should be willing to go to office). Preferred candidate profile

Purpose of this position - The Support Expert (3rd Level Support SW) supports requests from Tech Expert (2nd Level Support) in solving technical queries for the respective products. He/she processes routed, functionally escalated customer inquiries and provide solutions. The Support Experts are the focal points to involve further Organizations providing L4 Support (e.g., Quality Management, R&D, TPMs, external suppliers etc.). Knowledge Transfer into Service and through different service levels is at all times ensured. Continuous improvement in quality and efficiency is his/her day-to-day charter. The Support Expert (3rd Level Support SW/HW) impacts in these main areas: • Effective and customer-oriented expert support concerning complex issues for the focused products • Monitoring and acceptance of allocated Cases routed from L2 to L3 Support,, fulfilling internal OLAs and customer SLAs to drive customer satisfaction • Detailing of customer requests forwarded from L2 Support and identification of the most effective solutions for customers problems in MS Dynamics Tool • Detailed problem analysis, remote identification of a solution (via phone, e-mail, remote or visual support) and documentation in the Field Service and Support Management System (TopDesk / Dynamics) • Regular communication of status and solutions for requests via the Field Service and Support Management System • If required, provision of on-site support (troubleshooting, complex solutions, answering very complex technical customer questions) to solve very complex problems • Documentation of problem-related solutions with the help of knowledge articles, error tree updates, etc. • Providing know-how via (online) trainings, knowledge articles, documentation reviews etc. • Identification and categorization of customer inquiries that require further support and forward them to the respective specialist (Level 4 in R&D, Integration, Quality) in case of product change requests, upgrades, quality matters, etc. • Central point of contact to involve further non-service experts (Level 4) like Quality, R&D, OEMs and management of interaction and sparring with those • Contribution to continuous product improvements by raising quality notifications or change requests • Constant optimization of end-to-end support workflows, governance and tools through consolidation of customer feedback and initiation of corresponding action • Driving escalations to resolution The Support Expert (3rd Level Support - GDM) closely cooperating with • Global: Training, Knowledge & Technical Communication, R&D, Product Quality • Regions: Tech Expert (2nd Level Support) Requirements: Personality / Skills / Professional Qualification & Experience • Engineering degree in Computer/IT/Electronics/Electrical with many years professional experience in technical service in various support levels • Minimum 5-6 Years experience in SW support is required Regards, Kajal Khatri Kajal@beanhr.com

Job Title - GN - SONG - C&S - MS Dynamics - Manager Management Level: 06/Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Microsoft Dynamics 365 Customer Relationship Management (CRM) Good to have skills: Customer Service Life Cycle Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Microsoft Business Analyst/Functional Consultant MS D365 Customer Service & Marketing, Service module Roles & Responsibilities :As part of these, you will drive the following:- Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Microsoft Dynamics 365 Customer Service, Marketing & Sales modules) Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Analyze and redesign business processes to maximize efficiency and effectiveness. Recommend and implement improvements in collaboration with client teams. Deploy understanding of detailed MS Dynamics CRM configuration: Use customization and MS Dynamics 365 CRM architecture & landscape Use prior experience with MS Dynamics 365 CRM configuration: Apply thorough knowledge & hands-on experience of MS Dynamics Customer Service, Marketing and Sales modules as well as Power Platform expertise. Work with the client and implementation team: to conduct design sessions, requirement gathering sessions, drive backlog grooming sessions, create user stories and acceptance criteria, give regular working demos to all stakeholders during sprint reviews, functional testing, solution design and implementation activities. Be a member and/or lead the project delivery workstream across phases. Extensive Microsoft D365 Customer Service, Marketing & Sales Implementation experience and developing enhancements: Across life cycle with multiple geographies and work as a CRM solution consultant. Provide best practices direction and implement approach based on MS Dynamics 365 CRM standards. Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Develop knowledge of prevailing trends, financials, and operating drivers across multiple industry segments. Participate in pre-sales activities including response to RFPs, creating Proof of Concept (POC), creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating Point of View, creating reusable assets on industry wise Sales Life cycle, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Participate in growing the MS Dynamics practice Professional & Technical Skills: Leverage expertise in designing key tools: Apply the 5-6 years of expertise in MS Dynamics CRM 365 Customer Service, Marketing and Sales, Case Management, Telephony Integration, Omni-Channel Routing, Service Analytics, Sales and Service Process, D365 Marketing features and Automation. Enable MS Dynamics 365 CRM solution: Apply this to facilitate solution build on MS Dynamics CRM ecosystem (Customer Service, Marketing, Sales, etc.). Apply key business Analysis skills: Focus on process analysis and designing/redesigning Customer Service and Marketing processes with the purpose of resolving process bottlenecks and pain areas. Hands-on with MS Dynamics 365 Customer Service, Marketing, Sales Power Platform knowledge Good to Have. Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, marketing and campaigning processes, operations and functional needs. Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project. Project management experience, including the ability to manage multiple projects simultaneously. Familiarity with project management methodologies (e.g., Agile, Waterfall). Ability to articulate the business value of recommendations/plans/strategies. Excellent analytical and problem-solving skills. Strong understanding of business processes, workflows, and systems. Thorough understanding of MS Dynamics CRM Framework and integration with internal and external components. Technical implementation experience not mandatory but good to have. Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and MS Dynamics 365 CRM Framework and integration Deep dive with MS Dynamics 365 CRM certification: Certification in one or more these focused solution areas- Service/Marketing/Sales Functional Consultant. Additional Information: Your experience counts! Minimum 13 -18 years of experience working on a CRM platform (Preferably Microsoft Dynamics 365 / Nice to have exposure to Salesforce CRM) / Digital transformation / Experience design / Business analysis including understanding of Customer Service, Marketing or Sales as a function. Good to have MS CRM Technical experience also. Worked on IVR, Contact Centre Platforms also Good to have Salesforce CRM experience. Must have Certification MS Dynamics 365 CRM Customer Service and knowledge of power BI Must have worked on Proposals and contributed to business development work and must have experience in Sales Pitches and presales activities. Good to have managed small teams and support the growth of new offering and capability. Must have worked as Product Owner in implementation projects for MS Dynamics 365 Customer Service, Marketing & Sales transformational project. Must have worked in implementation of Case management, Routing, Entitlements, SLA, Knowledge Management (Full Customer Service Life Cycle), Marketing Campaigns, designing Customer Journeys, social media channel marketing, Lead to Quote, etc. in MS Dynamics 365 Customer Service, Marketing and Sales platforms Must have experience in defining user stories, refining them in Jira/Dev Ops to make them ready for development team. Strong oral and written communication skills, including presentation skills Has an inquisitive nature with a strong desire to learn At least delivered 6 to 7 CRM transformation program both in onsite and offsite client facing roles, and MBA is preferred. Good to have experience in North America/Canadian/European projects | Qualification Experience: Minimum 12+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2

Role & responsibilities : Develop and maintain data platforms using Microsoft Fabric and Databricks Design and operate robust, scalable data pipelines for SAP , MS Dynamics , and other cloud/on-premise sources Create and manage a cloud-based Enterprise Data Lake for BI solutions Translate business and customer needs into data collection and processing workflows Support and optimize data science workflows and algorithms Administer and monitor the performance of data platforms Preferred candidate profile : Required Skills & Experience: Experience working with both structured and unstructured data Strong programming skills in Python and SQL (Scala is a plus) Hands-on experience with Microsoft Fabric (Lakehouse, Data Factory, etc.) and/or Databricks (Spark) Proficient in Power BI and working with APIs Solid understanding of data security best practices Azure knowledge is a plus (Storage, Networking, Billing, Security) Education & Background: Bachelors or Master’s in Business Informatics, Computer Science, or related field 5+ years of professional experience as a Data Engineer, preferably in industrial companies Familiarity with Apache Spark and DevOps practices Agile project experience and human-centered design are desirable Fluent in English with strong analytical and problem-solving skills

Practice:GN SONG Platforms MS Dynamics CRM (Customer Service) I Areas of Work:Microsoft Business Analyst/Functional Consultant MS D365 Customer Service & Marketing, Sales module | Level: Consultant | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad, Kolkata | Years of Exp: 5-6 Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Global Network SONG practice. The practice is aligned to the Global Network Practice of Accenture and works with clients across their service, marketing and sales functions. As part of the team, you will work on transformation services driven by key offerings like Advanced Customer Engagement, Marketing Transformation and Commerce & Sales. These services help our clients become living businesses by optimizing their customer service, marketing and sales strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following:- Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Microsoft Dynamics 365 Customer Service, Marketing & Sales modules) Requirements Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Analyze and redesign business processes to maximize efficiency and effectiveness. Recommend and implement improvements in collaboration with client teams. Deploy understanding of detailed MS Dynamics CRM configuration: Use customization and MS Dynamics 365 CRM architecture & landscape Use prior experience with MS Dynamics 365 CRM configuration :Apply thorough knowledge & hands-on experience of MS Dynamics Customer Service, Marketing and Sales modules as well as Power Platform expertise. Work with the client and implementation team :to conduct design sessions, requirement gathering sessions, drive backlog grooming sessions, create user stories and acceptance criteria, give regular working demos to all stakeholders during sprint reviews, functional testing, solution design and implementation activities. Be a member and/or lead the project delivery workstream across phases. Extensive Microsoft D365 Customer Service, Marketing & Sales Implementation experience and developing enhancements: Across life cycle with multiple geographies and work as a CRM solution consultant. Provide best practices direction and implement approach based on MS Dynamics 365 CRM standards. Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Develop knowledge of prevailing trends , financials, and operating drivers across multiple industry segments. Participate in pre-sales activities including response to RFPs, creating Proof of Concept (POC), creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating Point of View, creating reusable assets on industry wise Sales Life cycle, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Participate in growing the MS Dynamics practice Bring your best skills forward to excel at the role: Leverage expertise in designing key tools: Apply the 5-6 years of expertise in MS Dynamics CRM 365 Customer Service, Marketing and Sales, Case Management, Telephony Integration, Omni-Channel Routing, Service Analytics, Sales and Service Process, D365 Marketing features and Automation. Enable MS Dynamics 365 CRM solution: Apply this to facilitate solution build on MS Dynamics CRM ecosystem (Customer Service, Marketing, Sales, etc.). Apply key business Analysis skills: Focus on process analysis and designing/redesigning Customer Service and Marketing processes with the purpose of resolving process bottlenecks and pain areas. Hands-on with MS Dynamics 365 Customer Service, Marketing, Sales Power Platform knowledge Good to Have. Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, marketing and campaigning processes, operations and functional needs. Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project. Project management experience, including the ability to manage multiple projects simultaneously. Familiarity with project management methodologies (e.g., Agile, Waterfall). Ability to articulate the business value of recommendations/plans/strategies. Excellent analytical and problem-solving skills. Strong understanding of business processes, workflows, and systems. Thorough understanding of MS Dynamics CRM Framework and integration with internal and external components. Technical implementation experience not mandatory but good to have. Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and MS Dynamics 365 CRM Framework and integration Deep dive with MS Dynamics 365 CRM certification: Certification in one or more these focused solution areas- Service/Marketing/Sales Functional Consultant. Qualification Your experience counts! Minimum 5-6 years experience working on a CRM platform (Preferably Microsoft Dynamics 365 / Nice to have exposure to Salesforce CRM) / Digital transformation / Experience design / Business analysis including understanding of Customer Service, Marketing or Sales as a function. Good to have MS CRM Technical experience also. Good to have Salesforce CRM experience. Must have Certification MS Dynamics 365 CRM Customer Service, Marketing & Sales. Must have worked on Proposals and contributed to business development work and must have experience in Sales Pitches and presales activities. Good to have managed small teams and support the growth of new offering and capability. Mkust have worked as Product Owner in implementation projects for MS Dynamics 365 Customer Service, Marketing & Sales transformational project. Must have worked in implementation of Case management, Routing, Entitlements, SLA, Knowledge Management (Full Customer Service Life Cycle), Marketing Campaigns, designing Customer Journeys, social media channel marketing, Lead to Quote, etc in MS Dynamics 365 Customer Service, Marketing and Sales platforms Must have experience in defining user stories, refining them in Jira/Dev Ops to make them ready for development team. Strong oral and written communication skills, including presentation skills Has an inquisitive nature with a strong desire to learn At least delivered 3-4 CRM transformation program both in onsite and offsite client facing roles, and MBA is preferred Good to have experience in North America/Canadian projects

Experience:- 5+ Years. Location:- Pan India. ESSENTIAL FUNCTIONAL SKILLS: Strong experience in Functional side of Dynamics 365 Finance & Operations (F&SCM) At least 2 years of experience in D365 Finance & Operations Good understanding of architecture in F&O [Finance areas in particular] Good experience and strong knowledge in most of the following areas of D365- F&SCM: Organisation Structure & Multi Entities General Ledger Accounts Payable Accounts Receivable Fixed Assets Cash Management / Banking Budgeting and Budgetary Control Financial and General Reporting Procurement / Purchasing Consolidation Experience with configuration, testing and troubleshooting in D365 – F&SCM Finance background DESIRABLE FUNCTIONAL SKILLS: Functional Experience with either AX 2009 or AX 2012 Good Process Experience in: Procure to Pay Record to Report Multi Entity: Intercompany Transactions and Reporting Multi Level Consolidation and Reporting Familiarity with Agile Methodology Experience in Finance Aspects / Localisations of Western & Northern European Countries is a bonus Atlas for AX/ D365 and Financial Reporter skills will be a significant advantage ESSENTIAL BEHAVIOURAL SKILLS: Good communication and inter-personal skills Team Player Ability to prioritise and multitask when the situation demands Ability to directly interact with the business

WFO in Gurugram. F2F Interviews (Only 1 round of interview) CTC up to 14 Lpa /- Need immediate or 30 days NP only. Role & Responsibilities: D365 Business Central implementation and support responsibility Work with teams to customize Business Central and integrate with legacy / 3rd party systems Ensure compliance with support SLAs Triage for issue resolution Regression testing for D365 upgrades & ensuring customizations are not broken Weekly/Monthly status reporting Required Technical and Professional Expertise 5+ years of MS Dynamics Technical / Techno Functional experience At least 1 year of experience with MS Dynamics 365 Experience with Business Central (previously NAV) module is required Experience with process flows for supporting Finance, Sales, Service, Manufacturing & Supply Chain functions is required Experience working with Dynamics implementation for a Retail company will be an advantage Experience with Business Central customization / integration / upgrades is required Organizational skills and effective time management to succeed in a semi-autonomous, fast-paced environment Highly effective communication & presentation skills oral, written and group Strong team player Good communication skills are a must requirement since client interaction is involved Testing and Quality Assurance: Develop and execute test plans to ensure the quality of configurations, features and functionalities. Troubleshoot issues, and coordinate user acceptance testing. Ensure zero production issue. User Training and Support: Conduct user training sessions and provide ongoing support to ensure successful adoption of Dynamics 365 within the organization. Address and resolve issues, troubleshoot problems, and ensure system stability. Documentation: Create and maintain comprehensive documentation of Dynamics 365 configurations, customizations, integrations, and processes. Reporting and Analytics: Design and develop reports, dashboards, and analytics solutions within Dynamics 365. Upgrades and Enhancements: Stay informed about new releases, updates and features in Dynamics 365. Plan and execute system upgrades, applying patches, and implementing new features.

We are seeking an experienced Data Architect to join our team , working with our UAE-based client. The ideal candidate should have 8-12 years of hands-on experience in data architecture, with at least 4 years in architectural design and integration. Strong expertise in MS Dynamics and data lake architecture is required, along with proficiency in ETL, data modeling, data integration, and data quality assurance. The candidate should have a strong problem-solving mindset, the ability to handle architectural issues, and experience in troubleshooting. They should also be a proactive contributor and a team player with a flexible attitude. The role requires immediate availability and the ability to work as per UAE timings. Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote

Job Requirements: Any of the skills for the following Skills for SnapLogic development is OK. Not should or Must have. 1. Should have strong knowledge in Snaplogic pipeline development and architecture. 2. Should have hands on experience in using various snaps available in Snaplogic like REST Snaps, Transform Snaps, Database Snaps, Script snap etc. 3. Should have knowledge in task creation like scheduled task, triggered task etc. 4. Should have experience in working Agile. 5. Should have Pipeline monitoring and troubleshooting experience. 6. knowledge in Integration development using AWS/any other cloud technologies. Work on Microsoft Dynamics (schema/connect browser), JDBC, Service Now, Google Big query Snaps, Oracle, REST, SOAP 7.Building complex mappings with JSON path expressions, Python scripting. Qualifications: 6-10 years of overall IT experience 2-3 years of Development experience in building Snap logic pipelines, error handling, scheduling tasks & alerts. Analyze & translate functional specifications /user stories into technical specifications. Experience with end to end implementations in Snap logic (Develop/Test/ Implementations) Integration experience to work with third party/external vendors across all modules and providing solution for Snaplogic design. Good written and verbal communication capabilities Strong experience in coordinating with the Business Analysts to understand business requirement, functional requirements, and conversion of business rules into technical specifications Proven ability to work independently or in conjunction with a team.

Are you an experienced MS Dynamics 365 F&O Functional Consultant with a strong finance background and a passion for delivering impactful ERP solutions? Were looking for a seasoned professional (58 years of relevant experience) to join our client project in Gurgaon. Role: MS Dynamics 365 Finance & Operations Functional Consultant Location: Gurgaon (Work from Office Mandatory) Experience: 5 to 8 years (Only relevant F&O functional experience will be considered) Notice Period: Immediate Joiners or Candidates Serving 15 Days Notice Budget: Will be discussed Client: To be shared over a call Key Responsibilities: -Translate business requirements into effective D365 FnO functional solutions. -Lead end-to-end implementation of Finance modules (GL, AP, AR, Budgeting, Fixed Assets, etc.). -Perform system configuration, customization, and integrations. -Handle data migration, validation, and reconciliation tasks. -Provide user training and post-go-live support. -Implement and optimize Warehouse Management modules and supply chain processes. -Stay updated on Microsoft Dynamics updates to leverage new features. Requirements -58 years of hands-on experience with MS Dynamics 365 FnO (Finance Modules). -Deep understanding of financial processes & accounting principles. -Proficiency in Power BI, GL, AP, AR, Budgeting, Fixed Assets. -Strong data migration & integration expertise (Power Platform, Dual-write, APIs, etc.). -Experience with configuring workflows, financial controls, and security roles. -Excellent communication and stakeholder management skills. -Certifications (MB-300, MB-310) preferred. -If you're a functional expert (not technical) with a strong grip on finance modules in D365 FnO and available to join immediately, we’d love to connect! Apply now or DM me directly to discuss this exciting opportunity to anzia.sabreen@bct-consulting.com #Hiring#Dynamics365#D365FNO#FunctionalConsultant#ERPJobs#FinanceJobs#ImmediateJoiner#GurgaonJobs#PowerBI#Accounting#MicrosoftDynamics#Hiringnow#Opentowork#Gurugaonlocation#Applynow#Experienced#Referfriends#Refercolleuges#Functionalconsultant#GL#AP#AR#Budgeting#FIxedAssets#WFO#Interestedcandidates#mailCV#Mailresume

Role & responsibilities Applications: • MS Dynamics and power automate • Power platform • Azure APIM Service bus, Azure Functions • Azure data platform Azure skills • API development - Experience with Azure Integration Services, including APIM, Service Bus, and Azure Functions • Strong knowledge of .NET and related technologies • Proficiency in Microsoft SQL • Understanding of security guidelines and best practices • Github pipelines CI/CD or equivalent • Familiarity with Azure Entra Identity and Access Management. • Experience with AZURE data platforms • Strong troubleshooting and problem-solving skills • MS Dynamics and power automate • Power platform • Testing automation development (e.g. selenium)

Job Title - GN - SONG - CS - MS Dynamics - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Microsoft Dynamics 365 Customer Relationship Management (CRM) Good to have skills: Customer Service Life Cycle Job Summary :You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Microsoft Business Analyst/Functional Consultant MS D365 Customer Service Marketing, Service module Roles Responsibilities :As part of these, you will drive the following:- Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Microsoft Dynamics 365 Customer Service, Marketing Sales modules) Requirements Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Analyze and redesign business processes to maximize efficiency and effectiveness. Recommend and implement improvements in collaboration with client teams. Deploy understanding of detailed MS Dynamics CRM configuration: Use customization and MS Dynamics 365 CRM architecture landscape Use prior experience with MS Dynamics 365 CRM configuration: Apply thorough knowledge hands-on experience of MS Dynamics Customer Service, Marketing and Sales modules as well as Power Platform expertise. Work with the client and implementation team: to conduct design sessions, requirement gathering sessions, drive backlog grooming sessions, create user stories and acceptance criteria, give regular working demos to all stakeholders during sprint reviews, functional testing, solution design and implementation activities. Be a member and/or lead the project delivery workstream across phases. Extensive Microsoft D365 Customer Service, Marketing Sales Implementation experience and developing enhancements: Across life cycle with multiple geographies and work as a CRM solution consultant. Provide best practices direction and implement approach based on MS Dynamics 365 CRM standards. Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Develop knowledge of prevailing trends, financials, and operating drivers across multiple industry segments. Participate in pre-sales activities including response to RFPs, creating Proof of Concept (POC), creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating Point of View', creating reusable assets on industry wise Sales Life cycle, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Participate in growing the MS Dynamics practice Professional Technical Skills: Leverage expertise in designing key tools: Apply the 5-6 years of expertise in MS Dynamics CRM 365 Customer Service, Marketing and Sales, Case Management, Telephony Integration, Omni-Channel Routing, Service Analytics, Sales and Service Process, D365 Marketing features and Automation. Enable MS Dynamics 365 CRM solution: Apply this to facilitate solution build on MS Dynamics CRM ecosystem (Customer Service, Marketing, Sales, etc.). Apply key business Analysis skills: Focus on process analysis and designing/redesigning Customer Service and Marketing processes with the purpose of resolving process bottlenecks and pain areas. Hands-on with MS Dynamics 365 Customer Service, Marketing, Sales Power Platform knowledge Good to Have. Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, marketing and campaigning processes, operations and functional needs. Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project. Project management experience, including the ability to manage multiple projects simultaneously. Familiarity with project management methodologies (e.g., Agile, Waterfall). Ability to articulate the business value of recommendations/plans/strategies. Excellent analytical and problem-solving skills. Strong understanding of business processes, workflows, and systems. Thorough understanding of MS Dynamics CRM Framework and integration with internal and external components. Technical implementation experience not mandatory but good to have. Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and MS Dynamics 365 CRM Framework and integration Deep dive with MS Dynamics 365 CRM certification: Certification in one or more these focused solution areas- Service/Marketing/Sales Functional Consultant. Additional Information: Your experience counts! Minimum 13 -18 years of experience working on a CRM platform (Preferably Microsoft Dynamics 365 / Nice to have exposure to Salesforce CRM) / Digital transformation / Experience design / Business analysis including understanding of Customer Service, Marketing or Sales as a function. Good to have MS CRM Technical experience also. Worked on IVR, Contact Centre Platforms also Good to have Salesforce CRM experience. Must have Certification MS Dynamics 365 CRM Customer Service and knowledge of power BI Must have worked on Proposals and contributed to business development work and must have experience in Sales Pitches and presales activities. Good to have managed small teams and support the growth of new offering and capability. Must have worked as Product Owner in implementation projects for MS Dynamics 365 Customer Service, Marketing Sales transformational project. Must have worked in implementation of Case management, Routing, Entitlements, SLA, Knowledge Management (Full Customer Service Life Cycle), Marketing Campaigns, designing Customer Journeys, social media channel marketing, Lead to Quote, etc. in MS Dynamics 365 Customer Service, Marketing and Sales platforms Must have experience in defining user stories, refining them in Jira/Dev Ops to make them ready for development team. Strong oral and written communication skills, including presentation skills Has an inquisitive nature with a strong desire to learn At least delivered 6 to 7 CRM transformation program both in onsite and offsite client facing roles, and MBA is preferred. Good to have experience in North America/Canadian/European projects Qualification Experience: Minimum 12+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2

Roles & Responsibilities : - Facilitate detailed design from requirements and support to construction and deployment. - Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POC's. - Advocate standard methodologies to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations. - Contribute across all phases of CRM projects (e. g. Plan, Analyse, Design, Build and Test). - Understanding of common Industry standard business practices supported by Dynamics 365 CE. - Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365. - Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Dataverse. - Experience in Configuration and Customization of Dynamics 365 CE (Plugins, Customer Workflows, JavaScript) and Web API. - Experienced in reporting architecture, with SSRS and knowledge of Power BI. - Experience in a Software as a Service (SaaS) environment, SQL Server, HTML, C#, NET, AngularJS. - Integration experience of Dynamics 365 CE with other applications. Experience in Data migration- data analysis, data mappings, data harmonization using OOB and custom applications. - Technical expertise in setting up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools. DevOps with Dynamics 365 CE. Good to have : - Good to have knowledge/experience on Logic Apps, Azure Functions, PCF controls and ReactJS. Experience & Educational Qualifications : - Minimum 4 years of experience in the Microsoft Dynamics technical field is required - A strong foundation in computer science or a related field provides candidates with the necessary technical knowledge and problem-solving skills to effectively administer and customize Microsoft Dynamics CRM Benefits offered from AdyatanTech for Full-Time Only : - We have Two Appraisal cycles in April & Oct - Moreover, a performance bonus will be awarded upon the successful completion of assigned projects.

Roles & Responsibilities : - Facilitate detailed design from requirements and support to construction and deployment. - Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POC's. - Advocate standard methodologies to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations. - Contribute across all phases of CRM projects (e. g. Plan, Analyse, Design, Build and Test). - Understanding of common Industry standard business practices supported by Dynamics 365 CE. - Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365. - Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Dataverse. - Experience in Configuration and Customization of Dynamics 365 CE (Plugins, Customer Workflows, JavaScript) and Web API. - Experienced in reporting architecture, with SSRS and knowledge of Power BI. - Experience in a Software as a Service (SaaS) environment, SQL Server, HTML, C#, NET, AngularJS. - Integration experience of Dynamics 365 CE with other applications. Experience in Data migration- data analysis, data mappings, data harmonization using OOB and custom applications. - Technical expertise in setting up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools. DevOps with Dynamics 365 CE. Good to have : - Good to have knowledge/experience on Logic Apps, Azure Functions, PCF controls and ReactJS. Experience & Educational Qualifications : - Minimum 4 years of experience in the Microsoft Dynamics technical field is required - A strong foundation in computer science or a related field provides candidates with the necessary technical knowledge and problem-solving skills to effectively administer and customize Microsoft Dynamics CRM Benefits offered from AdyatanTech for Full-Time Only : - We have Two Appraisal cycles in April & Oct - Moreover, a performance bonus will be awarded upon the successful completion of assigned projects.

Primary Responsibilities : - Under the supervision of the team leader, the .Net Developer designs, modifies, develops, writes and implements software programming applications and components; supports and/or installs software applications and components; works from written specifications and pre-established guidelines to perform the functions of the job and maintains documentation of process flow. Technical Skill Requirements : - Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, C#/VB.NET, Angular JS, TypeScript and React JS. - Design, code and test new Windows and web software applications - Maintain existing software systems by identifying and correcting software defects. - Investigate and develop skills in new technologies such as Microsoft Dynamics CRM and Dynamics 365 - Experience in using the either the CRM SDK or plugin platforms will be preferred. - Experience with source control management systems and continuous integration/deployment environments. Other Skills : - Internally motivated, able to work proficiently both independently and in a team environment. - Proven communication skills with both internal team members and external business stakeholders' Strong initiative to find ways to improve solutions, systems, and processes.

Roles & Responsibilities : - Facilitate detailed design from requirements and support to construction and deployment. - Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POC's. - Advocate standard methodologies to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations. - Contribute across all phases of CRM projects (e. g. Plan, Analyse, Design, Build and Test). - Understanding of common Industry standard business practices supported by Dynamics 365 CE. - Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365. - Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Dataverse. - Experience in Configuration and Customization of Dynamics 365 CE (Plugins, Customer Workflows, JavaScript) and Web API. - Experienced in reporting architecture, with SSRS and knowledge of Power BI. - Experience in a Software as a Service (SaaS) environment, SQL Server, HTML, C#, NET, AngularJS. - Integration experience of Dynamics 365 CE with other applications. Experience in Data migration- data analysis, data mappings, data harmonization using OOB and custom applications. - Technical expertise in setting up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools. DevOps with Dynamics 365 CE. Good to have : - Good to have knowledge/experience on Logic Apps, Azure Functions, PCF controls and ReactJS. Experience & Educational Qualifications : - Minimum 4 years of experience in the Microsoft Dynamics technical field is required - A strong foundation in computer science or a related field provides candidates with the necessary technical knowledge and problem-solving skills to effectively administer and customize Microsoft Dynamics CRM Benefits offered from AdyatanTech for Full-Time Only : - We have Two Appraisal cycles in April & Oct - Moreover, a performance bonus will be awarded upon the successful completion of assigned projects.

Roles & Responsibilities : - Facilitate detailed design from requirements and support to construction and deployment. - Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POC's. - Advocate standard methodologies to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations. - Contribute across all phases of CRM projects (e. g. Plan, Analyse, Design, Build and Test). - Understanding of common Industry standard business practices supported by Dynamics 365 CE. - Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365. - Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Dataverse. - Experience in Configuration and Customization of Dynamics 365 CE (Plugins, Customer Workflows, JavaScript) and Web API. - Experienced in reporting architecture, with SSRS and knowledge of Power BI. - Experience in a Software as a Service (SaaS) environment, SQL Server, HTML, C#, NET, AngularJS. - Integration experience of Dynamics 365 CE with other applications. Experience in Data migration- data analysis, data mappings, data harmonization using OOB and custom applications. - Technical expertise in setting up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools. DevOps with Dynamics 365 CE. Good to have : - Good to have knowledge/experience on Logic Apps, Azure Functions, PCF controls and ReactJS. Experience & Educational Qualifications : - Minimum 4 years of experience in the Microsoft Dynamics technical field is required - A strong foundation in computer science or a related field provides candidates with the necessary technical knowledge and problem-solving skills to effectively administer and customize Microsoft Dynamics CRM Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Type : Full Time Roles & Responsibilities :- Facilitate detailed design from requirements and support to construction and deployment.- Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POC's.- Advocate standard methodologies to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations.- Contribute across all phases of CRM projects (e. g. Plan, Analyse, Design, Build and Test).- Understanding of common Industry standard business practices supported by Dynamics 365 CE.- Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365.- Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Dataverse.- Experience in Configuration and Customization of Dynamics 365 CE (Plugins, Customer Workflows, JavaScript) and Web API.- Experienced in reporting architecture, with SSRS and knowledge of Power BI.- Experience in a Software as a Service (SaaS) environment, SQL Server, HTML, C#, NET, AngularJS. - Integration experience of Dynamics 365 CE with other applications. Experience in Data migration- data analysis, data mappings, data harmonization using OOB and custom applications.- Technical expertise in setting up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools. DevOps with Dynamics 365 CE. Good to have :- Good to have knowledge/experience on Logic Apps, Azure Functions, PCF controls and ReactJS. Experience & Educational Qualifications :- Minimum 4 years of experience in the Microsoft Dynamics technical field is required- A strong foundation in computer science or a related field provides candidates with the necessary technical knowledge and problem-solving skills to effectively administer and customize Microsoft Dynamics CRM Location: Anywhere in India/Multiple Locations - Delhi / NCR,Bangalore/Bengaluru,Hyderabad/Secunderabad,Chennai,Pune,Kolkata,Ahmedabad,Mumbai

Roles & Responsibilities: - Facilitate detailed design from requirements and support to construction and deployment.- Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POC's.- Advocate standard methodologies to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations.- Contribute across all phases of CRM projects (e. g. Plan, Analyse, Design, Build and Test).- Understanding of common Industry standard business practices supported by Dynamics 365 CE.- Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365.- Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Dataverse.- Experience in Configuration and Customization of Dynamics 365 CE (Plugins, Customer Workflows, JavaScript) and Web API.- Experienced in reporting architecture, with SSRS and knowledge of Power BI.- Experience in a Software as a Service (SaaS) environment, SQL Server, HTML, C#, NET, AngularJS. - Integration experience of Dynamics 365 CE with other applications. Experience in Data migration- data analysis, data mappings, data harmonization using OOB and custom applications.- Technical expertise in setting up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools. DevOps with Dynamics 365 CE. Good to have: - Good to have knowledge/experience on Logic Apps, Azure Functions, PCF controls and ReactJS. Experience & Educational Qualifications: - Minimum 3-5 years of experience in the Microsoft Dynamics technical field is required- A strong foundation in computer science or a related field provides candidates with the necessary technical knowledge and problem-solving skills to effectively administer and customize Microsoft Dynamics CRM