It Infrastructure Support Engineer_2 To 3 years Kiya.ai

2.0 - 3.0 years

3 - 4 Lacs

Mumbai, Chennai, Bengaluru

Work from Office

Join with us IT Infrastructure L1 Support | Chennai (On-site) Are you passionate about IT support and love solving technical challenges? Heres your chance to work with one of India’s fastest-growing financial services firms! Position: IT Infrastructure – L1 Support Location : Chennai / Bangalore / Mumbar , India Experience : 2 –3 years (Freshers with strong IT aptitude welcome) Notice period : Immediate - short joiners (Serving np) * Note : Profiles that are matches with above criteria will be contacted for further process. What You’ll Do Be the first point of contact for IT-related queries via phone, email, and ticketing systems. Troubleshoot issues like: Password resets Printer & email setup Software installations Desktop/laptop support Basic networking Escalate complex cases to L2/L3 teams with clear documentation. Maintain the ticketing system and update the knowledge base. Support users with basic IT training and guidance. Assist in hardware/software maintenance and system monitoring. What You’ll Bring A diploma or degree in IT (preferred). Basic understanding of Windows, macOS, or Linux. Familiarity with MS Office, ticketing tools (e.g., ServiceNow, Jira). Strong troubleshooting and communication skills. A customer-first mindset and the ability to stay calm under pressure. What You’ll Gain Exposure to enterprise-grade IT infrastructure in a regulated financial ecosystem. Mentorship from senior technology leaders. A supportive team that values learning, innovation, and ownership. Reporting To : Associate Director – Technology Ready to launch your IT career with impact? Click Apply Now using the link.

Posted 1 week ago

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Excellent Opportunity For Freshers- IT Helpdek : NTT Data Noida NTT DATA, Inc.

0.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Job description "NTT DATA- Hiring for Helpdesk/ Service Desk Sr. Representative - Looking for Immediate Joiners " Role & responsibilities: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and Technology improvements. Willing to learn & grow in other IT Business areas 5 days working a week with Rotational shift and Rotational Week off Requirements for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player Great communication skills, comfortable working with various stakeholders Basic understanding of troubleshooting skills, bug finding, and resolution Ability to work independently within a diverse global team Basic knowledge of IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment) Any Graduation fresher can apply. Preferences: - Optional (nice-to-haves) Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do - ITIL foundation certified .

Posted 2 months ago

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