4.0 - 8.0 years

0 Lacs

chennai, all india

On-site

As a Specialist in the IT support team at Wolters Kluwer, your primary role will be to enhance technology operations by providing advanced support to internal users. Your contributions will play a crucial role in ensuring seamless interactions between users and their IT tools, directly impacting productivity and user satisfaction. **Key Responsibilities:** - Monitor, react to, and investigate incidents raised by business partners or as a result of system-generated alerts - Utilize the incident management process to create, track, and document all communications regarding incident investigation, status, and resolution - Monitor and analyze application performance logs as well as infrastructur...

Posted 1 day ago

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IT Support Engineer Wolters Kluwer

4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Specialist in the IT support team with 4+ years of relevant experience, you will play a crucial role in enhancing technology operations to provide more sophisticated support to internal users. Your primary responsibility will be to monitor, react to, and investigate incidents raised by business partners or system-generated alerts. Utilizing the incident management process, you will create, track, and document all communications related to incident investigation, status, and resolution. Additionally, you will monitor and analyze application performance logs and infrastructure metrics while contributing to continual process improvement based on observed platform performance. Collaborating...

Posted 4 months ago

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