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IT Support Engineer Wolters Kluwer

4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Specialist in the IT support team with 4+ years of relevant experience, you will play a crucial role in enhancing technology operations to provide more sophisticated support to internal users. Your primary responsibility will be to monitor, react to, and investigate incidents raised by business partners or system-generated alerts. Utilizing the incident management process, you will create, track, and document all communications related to incident investigation, status, and resolution. Additionally, you will monitor and analyze application performance logs and infrastructure metrics while contributing to continual process improvement based on observed platform performance. Collaborating...

Posted 1 month ago

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