703 Ms Access Jobs - Page 9

Role Purpose Executive workforce management Do Staffing: Developing a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training Scheduling: Managing rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off Reporting: Producing high-quality workforce data and information, and generating internal reports Forecasting: Developing strategic and tactical forecasts to ensure resources are scheduled accurately Process improvement: Identifying opportunities for process improvement and working with the WFM product team to implement solutions Communication: Establishing clear lines of communication with operations and product teams Risk management: Providing reviews and feedback on areas of potential risk and threats Performance: Ensuring efficiency and currency of established procedures to achieve optimum performance levels Mandatory Skills: WHRS - Resource Management. Experience: 1-3 Years.

Role Purpose Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Do 1. BAU reports Release all daily BAU reports after thorough review. Make sure that all daily reports are Reports are released on time and with accuracy by maintaining tracker. Managing a team who generates and distribute management reports in accurate and timely manner. Generate both periodic and ad hoc reports as needed. Understand customer problems and Provide appropriate technical solutions. Preparing Month end and Quarter end ppts for management reviews, attending regular meetings with the management to note all the latest updates and cascading the same to team members. Mentoring and coaching the team members in new technology to improve the skills etc. 2. Analyze the data Interprets data and turns it into meaningful information which can offer ways to improve a business, thus affecting business decisions. Responsible to gather information from various sources and interpret patterns and trends. Creating dashboards and key trends using analytic tools like Power BI so that users can get the desired views. 3. Automation Responsible to automate all the manual reports to reduce the effort and save time. Regular meetings with the automation team to track the status and target to close all the automation before time. 4. UAT and enhancement in reports Perform UATs when there is any new changes in the dumps or reports are created. Give the UAT comments, document the test results and deviations. Make changes in existing reports during re-org, design new reports based on new requirement,

Actuarial model development of Life and Annuity products, valuation, and analysis support Supporting the transformation of pre and post actuarial model data and processes, including systems and financial reporting integration, analytics, and workflow Contributing to Asset Liability Management efforts Assisting with actuarial model conversions and optimization Perform Actuarial model testing and validation Attending client and industry presentations, surveys, case studies and marketing support Development and maintenance of intellectual capital Qualifications and Desired Skills Bachelor s or Master s degree, preferably in Actuarial Science, Mathematics, Statistics, Finance or a related field Commitment to passing actuarial exams Track record of and desire for rapid learning, high performance, and professional growth Strong written and oral communication skills Excellent time management skills Understanding of the value of collaboration, and the ability to work effectively in a team setting Deep critical-thinking skills and problem-solving ability Highly motivated individual and willingness to work in a dynamic environment Strong skills with MS Excel, MS Access or other database software, with VBA or other programming languages experience Experience in Moody s AXIS or FIS Prophet is preferred

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role Manager - BI Reporting Responsibilities: Building/Amend/Update reports using SQL, SSRS and Power BI Build access/power-pivot data models Support other Adhoc requests within the stipulated time Regular monthly/quarterly reporting Experts in SQL: excellent working knowledge of writing T-SQL to extract and analyse data from complex databases. Joining tables, optimizing complex code analyzing index performance. Power BI - good working knowledge of setting up, maintaining and amending Power BI data models, dashboards and reports. Must have meticulous eye for detail and conscientious and balancing ad checking work. Understanding methods of how to reconcile large and complex datasets . Qualifications we seek in you: Minimum Qualification Should be graduate in mathematics/statistics, computer science or engineering. Preferred master&rsquos degree if from non-engineering background Preferred Skill Set: Insurance background, preferably understanding of the UK Insurance market. Must have meticulous eye for detail and diligent and balancing ad checking work. Understanding methods of how to reconcile large and complex datasets . Design - understand basic report design principles. Formatting and presenting data in a way that in easy to understand and is in keeping with standard look and feel. Basic knowledge of MS Access, VBA and other analytical languages and systems would be advantageous Analytical approach to resolve process/CLIENT queries/support team members Excellent Interpersonal and analytical skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

If you are seeking a rewarding career where you can truly make a difference, consider joining HSBC, one of the world's largest banking and financial services organizations operating in 62 countries and territories. At HSBC, your contributions are highly valued as we strive to support businesses, economies, and individuals in achieving their goals and aspirations. We are currently looking for a dedicated professional to take on the role of Manager, Reporting Operations Americas. In this position, your key responsibilities will include: - Producing and reviewing Liquidity Risk reports for specific geographies, such as Internl Liquidity Metric, PRA 110, Liquidity Coverage Ratio (LCR) report, Net Stable Funding Ratio (NSFR) report, Additional Monitoring Metrics (AMM) report, ALCO packs, and other liquidity reports. - Collaborating with onshore team members to ensure accurate and timely reporting. - Demonstrating a sound understanding of financial products, market-specific knowledge, financial and management reporting, and the Basel III framework. - Familiarity with GLRS systems like Cloud and FoTC. - Providing liquidity monitoring reports to various sites, including Wholesale Mismatch Report and daily LCR. - Generating ALCO packs to support the Asset Liability Committee (ALCO) in decision-making processes related to liquidity, capital adequacy, funding profile, and other key areas. - Analyzing business performance, offering insights, and identifying opportunities for development and improvement. To qualify for this role, you should possess the following: - Professional qualification such as CA (Chartered Accountant), CWA, CPA, CFA, MBA (Finance), or PGDBM-Finance. - Minimum of 8+ years of post-qualification experience for qualified professionals or 5+ years of experience for commerce graduates in accounting, financial reporting, management reporting, and financial analysis. - Hands-on experience in Liquidity or Regulatory reporting. - Deep understanding of Bank Balance Sheets and financial products. - Proficiency in MS Office tools like Excel, PowerPoint, and Access. - Ideally, experience in leading or managing teams and dealing with complex requirements. - Ability to identify risks, provide solutions, and deliver accurate reports in a timely manner. Joining HSBC means being part of a culture that values diversity, continuous professional development, and inclusive work environments. If you are looking for a challenging yet rewarding opportunity to grow and excel, HSBC could be the perfect place for you to achieve more.,

The Hosting Services Analysts works as a member of the Operations team within Epiqs Electronic Discovery division in Pune. In this role, the Hosting Services Analyst is responsible for working on Document Productions and 3rd Party Hosting of data and will report directly to the Manager of Hosting Services. The purpose of this position is to work on critical and time sensitive document productions and also loading of client data to various Hosting Platforms. Strong attention to detail, high quality work product and frequent interaction with project managers is also a major function of this role. Work is performed across three shifts so it represents a 24 hour per day, 7 day per week and 365 days per year operation. Essential Job Responsibilities Responsible for performing document productions which includes the creation of custom and complex metadata load files, natives files, text files and images. Also responsible for loading of client provided 3rd party data to multiple review platforms and performing custom modifications to the provided data as required Extensive review of custom and complex productions specifications is and considerable direct interaction with project managers is required Must be flexible in working long hours and have the ability to work earlier and later than their scheduled shift to meet often last minute and tightly compressed client deadlines Must possess a strong understanding of electronic discovery tools and technology with an advanced level understanding of eDiscovery Processing and data extraction Communicate and work with other company departments Generate reports from various database platforms to meet client requests Trouble-shoot and resolve issues prior to escalation to leads and managers Qualifications & Characteristics Ability to use critical thinking and troubleshooting skills to effectively identify solutions to non-standard requests and issue resolution especially related to utilizing software/hardware or experience working with data Ability to coordinate multiple projects simultaneously and adapt to changing requirements and priorities Experience processing data in an Electronic Discovery environment strongly preferred but not required Strong Microsoft Office skills Exceptional attention to detail Ability to quickly learn and master new applications and processes Ability to effectively work independently and as part of a team Experience working under tight deadlines in a fast-paced technical environment is strongly preferred Demonstrates a sense of urgency, initiative and ownership Efficient work-style with an eye for continual process improvement Ability to learn customized proprietary software Excellent communication skills (written and verbal) Strong organizational skills and an extreme attention to detail is required The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Preferred Qualifications & Characteristics Experience with one of the following Operating Systems preferred: Windows, UNIX, or Linux Bachelor s degree preferred Knowledge of litigation support applications such as IPRO eCapture, Nuix, LAW, Relativity, Concordance, etc. a plus Ability to independently use SQL or MS Access to write queries for extracting and manipulating raw data a plus

The Hosting Services Analysts works as a member of the Operations team within Epiqs Electronic Discovery division in Pune. In this role, the Hosting Services Analyst is responsible for working on Document Productions and 3rd Party Hosting of data and will report directly to the Manager of Hosting Services. The purpose of this position is to work on critical and time sensitive document productions and also loading of client data to various Hosting Platforms. Strong attention to detail, high quality work product and frequent interaction with project managers is also a major function of this role. Work is performed across three shifts so it represents a 24 hour per day, 7 day per week and 365 days per year operation. Essential Job Responsibilities Responsible for performing document productions which includes the creation of custom and complex metadata load files, natives files, text files and images. Also responsible for loading of client provided 3rd party data to multiple review platforms and performing custom modifications to the provided data as required Extensive review of custom and complex productions specifications is and considerable direct interaction with project managers is required Must be flexible in working long hours and have the ability to work earlier and later than their scheduled shift to meet often last minute and tightly compressed client deadlines Must possess a strong understanding of electronic discovery tools and technology with an advanced level understanding of eDiscovery Processing and data extraction Communicate and work with other company departments Generate reports from various database platforms to meet client requests Trouble-shoot and resolve issues prior to escalation to leads and managers Qualifications & Characteristics Ability to use critical thinking and troubleshooting skills to effectively identify solutions to non-standard requests and issue resolution especially related to utilizing software/hardware or experience working with data Ability to coordinate multiple projects simultaneously and adapt to changing requirements and priorities Experience processing data in an Electronic Discovery environment strongly preferred but not required Strong Microsoft Office skills Exceptional attention to detail Ability to quickly learn and master new applications and processes Ability to effectively work independently and as part of a team Experience working under tight deadlines in a fast-paced technical environment is strongly preferred Demonstrates a sense of urgency, initiative and ownership Efficient work-style with an eye for continual process improvement Ability to learn customized proprietary software Excellent communication skills (written and verbal) Strong organizational skills and an extreme attention to detail is required The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Preferred Qualifications & Characteristics Experience with one of the following Operating Systems preferred: Windows, UNIX, or Linux Bachelor s degree preferred Knowledge of litigation support applications such as IPRO eCapture, Nuix, LAW, Relativity, Concordance, etc. a plus Ability to independently use SQL or MS Access to write queries for extracting and manipulating raw data a plus

You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As an analyst in the LEC organization, you will be responsible for ensuring the overall integrity and validity of our financial statements, financial regulatory reporting, and management financial reporting associated with our entities. We perform critical reporting and control functions for the organization and are responsible for improving ongoing processes and ensuring execution and implementation of our overall financial architecture. Job Responsibilities Account and report for legal entities in the EMEA region (excluding the UK) on a monthly basis as per US GAAP. Own end-to-end month-end close activities such as FX Trade out, Capital Hedge, EPU, etc. Liaise with auditors and support Legal Entity Controllers in control audits. Report quarterly regulatory requirements as per local GAAP for EMEA entities, including liquidity reporting and VAT returns. Support the senior management team in decision-making by analyzing financial performance. Maintain and develop relationships with onshore partners and business. Implement internal controls policies and procedures to mitigate financial and business risks. Monitor daily activities involving reconciliations and controls. Maintain centralized financial reference data for the EMEA region. Participate in User Acceptance Testing (UAT) for various ongoing projects and system implementations. Engage team members and build effective working relationships within the team. Required qualifications, capabilities, and skills Strong accounting knowledge with experience in Book closure and finalizing accounts Ability to multi-task under considerable time pressure, whilst maintaining a high degree of accuracy and quality. Good Communication and organizational skills including partnering skills and pro-activeness. Strong technical skills including MS Excel, MS Word, MS Access, MS Power-point and Outlook Good team player and quick learner with strong control mindset & analytical skills Preferred qualifications, capabilities, and skills Strong written and verbal communication skills, including an ability to prepare executive level presentations Chartered Accountant with 1+ years experience (will vary depend on level) preferably with financial services industry. Familiarity with modern technologies like Alteryx & Python Flexibility in work style and have the ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals.

Amazons Global Finance Solutions (GFS) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. GFS is seeking a Senior Financial Analyst to support our JP Retail Finance team. The role is for a Sr. Financial Analyst in FP&A team within Amazons GFS vertical. The candidate would be responsible for financial close and performing related reporting, accruals etc. Additionally, the role would support monthly P&L analysis, perform financial reporting and forecasts, use financial systems and advanced MS Excel functions to work with large data sets, and perform headcount reporting, planning and forecasting. Additional responsibilities would include establishing, measuring and monitoring weekly KPI metric discussions for new and/or existing business initiatives and operational performance and assisting in measuring and reporting progress on key goals for the business team in a timely and accurate manner. The candidate would also perform ad-hoc business analyses and financial modeling, provide inputs for monthly and quarterly business reviews in a timely manner, facilitate business reviews with data analysis, facilitate financial review meetings with business groups and work with business managers to ensure effective finance and cost management, partner with stakeholders to develop strategic multi-year or long term operating plans, challenge processes, identify and implement solutions to resolve, improve, automate, standardize, or simplify finance processes, and identify incomplete or inaccurate data, root cause of data issues, escalate discrepancies, fix data where possible or partner to deliver a solution. 4+ years of tax, finance or a related analytical field experience CPA, or MBA 4+ years of building financial and operational reports/data sets that inform business decision-making experience Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: - Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. - Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory. - Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies. - Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist. - Support the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. - Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC). - Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA). - Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements. - Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures. - Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable). - Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements. - Help ensure that adequate governance and training are in place to support management of Risk profiles. - Contribute to the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable). - Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements. - Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable). - Coordinate risk and control responsibilities and ensure accountabilities are embedded within FLUs, including providing training and leading by example. - Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management. - Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business. - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: - 6-10 years of experience. - MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years experience in financial services. - Consistently demonstrates clear and concise written and verbal communication skills. - Effective organizational influencing skills required. - Third party vendor management preferred. Demonstrated ability to lead global team efforts. - Excellent problem-solving skills. Ability to comprehend the big pictures with high attention to critical details. - Demonstrated ability to develop and implement strategy and process improvement initiatives. Education: - Bachelor's/University degree, Master's degree preferred.,

The Manager MIS & Automation at Genpact will be responsible for working directly with clients to provide quality customer service, communication, and training on Master Data standards. The ideal candidate should have a good understanding of collections management, upstream and downstream of collections, and experience in handling large datasets to provide data insights. The Manager will be required to automate reports using tools like Power Query, VBA Macros, MS Access, and have hands-on experience with Advance Excel, Power BI, Power Apps, and Power Automate. Key Responsibilities: - Work directly with clients through email and meetings to deliver quality customer service - Assist in communication and training on Master Data standards and data governance tools - Extract and measure data against targets, identifying situations for escalation or additional support - Implement strategies to reduce turnaround time on research and issue resolution - Participate in reviews, audits, and assessments - Support targets, critical initiatives, and deployments - Automate reports using Power Query, VBA Macros, and MS Access - Ensure data accuracy through audits and trend analysis - Develop guidelines for data structure and standards for data storage and access - Analyze data using statistical tools to identify patterns, trends, and predictions - Prepare reports for management stating trends, patterns, and predictions - Experience in writing DAX functions in Power BI Desktop reports - Experience in creating workspace group and scheduling reports in Power BI Service Qualifications: - Bachelor's degree, preferably in BCA/MCA - Proficiency in MS Office (PowerPoint / Excel) - Relevant experience in MIS Reporting, problem-solving, and dashboard development - Good communication and interpersonal skills - Good digital acumen with knowledge of Power BI, Power Apps, and Tableau This is a full-time position based in Jaipur, India. If you have the required skills and experience, we invite you to apply for the Manager MIS & Automation role at Genpact.,

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Geographic Information System(Maps)-RSAT.

Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLAs defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QAs on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLAs defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLAs and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLAs and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Geographic Information System(Maps)-RSAT.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Job Description Responsibilities Identify, research, and analyze data so that it can be accurately processed. Perform analysis and document/revise conversion requirements to translate data sets into standardized formats. Perform detailed data verification and analysis on issues that need to be fixed. Responsible for the escalation and resolution of data issues. Make process and/or system improvement recommendations to assist the business unit in achieving its goals and objectives. Gather reporting requirements for change requests and ad-hoc reports as requested. May assist with extraction, transforming, and standing up of various data sets. Performs other related duties as assigned. Knowledge and Experience Proficient written and oral communication skills in dealing with employees or external customers/clients Proficiency in standard office software, such as MS Office, MS Access, MS Word, MS Excel, etc. Demonstrated experience with data and analysis Working knowledge of relational databases, a plus Ad-hoc SQL query development a plus Preferred Experience working with data analytics-driven solutions with sensitive data sources High degree of creative, analytical, and problem-solving skills Ability to gather and interpret information and to develop, recommend and implement

Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLAs defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QAs on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLAs defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLAs and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLAs and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Geographic Information System(Maps)-RSAT. Experience: 1-3 Years.

About The Role Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skillsPrepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for Effective communication and organization skills with Polished, professional presence Experience in working on automation projects Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to simplify and automate manual intensive processes using basic VBA, MS Access Expertise in creating reports, and exposure to using PowerBI Roles and Responsibilities: Create and Publish Daily / Weekly / Monthly Reports on time with accuracy. Deliver ad hoc reports. Find trends in data to spot any anomaly / provide data insights to the stake holders. Automate reports to reduce manual efforts. Qualification Any Graduation

About The Role Skill required: Record To Report - Account Reconciliations Designation: Record to Report Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for .. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skillsPrepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for Effective communication and organization skills with Polished, professional presence Experience in working on automation projects Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to simplify and automate manual intensive processes using basic VBA, MS Access Expertise in creating reports, and exposure to using PowerBI Roles and Responsibilities: Create and Publish Daily / Weekly / Monthly Reports on time with accuracy. Deliver ad hoc reports. Find trends in data to spot any anomaly / provide data insights to the stake holders. Automate reports to reduce manual efforts. Qualification Any Graduation

About The Role Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skillsPrepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for Effective communication and organization skills with Polished, professional presence Experience in working on automation projects Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to simplify and automate manual intensive processes using basic VBA, MS Access Expertise in creating reports, and exposure to using PowerBI Roles and Responsibilities: Create and Publish Daily / Weekly / Monthly Reports on time with accuracy. Deliver ad hoc reports. Find trends in data to spot any anomaly / provide data insights to the stake holders. Automate reports to reduce manual efforts. Qualification Any Graduation

About The Role Skill required: Marketing Operations - Content management Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for Lead and mentor a team and provide guidance and support to team members, fostering a collaborative and productive work environment.Strategize and plan:Develop and implement strategies to optimize content delivery processes and improve overall efficiency.Monitor performance:Regularly review and analyze performance metrics to ensure goals are met and identify areas for improvement.Coordinate cross-functional efforts:and Drive innovation:Stay updated with industry trends and best practices and introduce innovative solutions to enhance content syndication processes.Manage stakeholder relationships:Build and maintain strong relationships with retailers, marketplaces, and other external partners to ensure successful content delivery and collaboration.Ensure compliance:Ensure all content syndication activities comply with relevant regulations and standards, maintaining the integrity and reputation of the organization. Roles and Responsibilities: For CL 8 0r 9 :5 of experience in retail or a related field.Familiarity with product data management systems or syndication toolsExperience with e-commerce platforms, marketplaces or content management systemsIdentifying and defining relevant KPIs/metrics to measure and track transformation impact. Delivering project outcomes aligned with client expectations and timelinesOversee the submission of digital content to eCommerce retailer channels and portals, ensuring timely and accurate delivery.Proficiency with Email, MS Excel, and MS Word.Experience using MS Access is preferred.Aptitude for learning and adapting to new systems and technologies.Proficiency in content management systems (CMS) and digital marketing tool Qualification Any Graduation

About The Role Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Analyst Qualifications: Master of Financial Management/Post Graduate Diploma in Finance/Bachelors degree with Finance specialization Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Involves balancing all balance sheet accounts against sub-ledger or other non-general ledger based source data to verify whether the balance sheet accounts are in balance with the source system feeding the general ledger. Differences which arise are addressed as reconciling items. What are we looking for Strong basic accounting concepts, good in Journal Entries and their impact on P/L and Balance Sheet.Expert knowledge in preparing the reconciliations, analytical skills to resolve open itemsReviews P&L accounts errors, omissions, or inconsistencies and managing the preparation of all reportsHandling Fixed Assets Accounting, capitalization, Retirement/Disposal, TransfersMonth end closing and reportingBalance Sheet ReconciliationsBalance Sheet Reconciliations Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Master of Financial Management,Post Graduate Diploma in Finance,Bachelors degree with Finance specialization

About The Role Skill required: Record To Report - Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Ability to work well in a teamAgility for quick learningAbility to perform under pressureAdaptable and flexibleCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Record To Report - Intercompany Account Reconciliation Designation: Record to Report Ops Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Recording and reconciliation of transactions which have occurred between entities of the same company, also Includes assuring that transactional relationships between the entities are in balance. Reconciling AR sub ledger balances and highlighting any debit balances. It provides details of reconciling against GL, Treasury open items, intercompany reconciliation and final summary of outstanding payments with discount earned and penalties paid. What are we looking for Education - Commerce GraduateMust have skill required - Oracle Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

Our client is seeking a Risk Reporting Analyst - Traded Risk Management with 5-7years of experience. The role handles wide spectrum of activities to support the Enterprise Risk Analytics, Traded Risk Management, Risk & Compliance Reporting teams of the Group Risk Regulatory market risk capital-RWA submissions and advisory: o Organise the timely submission of all the components required to produce accurate and complete monthly market risk capital-RWA reports. o Take an active role in assessing market risk capital-RWA results and providing the business with regulatory analysis. o Assist in the implementation of systems in accordance with business strategies & policies relating to market risk management. o Issue regulatory and MI market risk capital reports from the core database: COREP MKR for Group and Solo (monthly) - for submission to PRA; Market risk capital-RWA reports (monthly) for Front Office and risk managers; o Maintain robust EUCs, documentation and validations that continue to ensure reliable, accurate, complete and BCBS-239 compliant reporting. Participate in Tech projects and enhance market risk capital process : o Contribute actively in technology development projects and streamline processes eg to obtain risk sensitivities for each asset class. o Engage relevant stakeholders (Risk managers, IT, Quants) to ensure that capital calculations are accurately implemented. o Apply data analysis tools like ActivePivot to enhance market risk capital reports. o Develop and enhance Excel, MS Access and VBA tools to calculate market risk capital. o Develop the market risk reporting processes and tools to cater for: New requirements (new products, businesses, locations, regulators requirements); Enhanced analysis - as requested by Front Office, senior mgmt or TRM risk mgrs; New source systems/versions (eg. SABRE, ActivePivot); More secure validations and controls; Proactively review, recommend, and implement best practices and work flow Substantial experience in risk management in the banking industry, including demonstrated success in a similar role. Team player with good communication skills and quick learner Good understanding on FM products and CCR & Market risk methodology Advanced level experience developing applications in MS Excel, MS Access including VBA, Python. Understanding of the Project Management Life Cycle . Competence in MS WORD and MS Powerpoint. Post graduate or equivalent professional qualification eg. CFA, FRM, PRM will be helpful. Strong product knowledge in FI / FX / Credit Derivatives / IR Derivatives / Traded Risk with expertise in Data visualisation, dashboarding and automation technologies. Programming skills in Python, SQL, API Development, VBA, MS Technologies (Access, Powerpoint), Visualisation Tools (Tableau, PowerBI), Workflow Automation Tools (RPA, Sharepoint), Devops (JIRA, Jenkins, Git), knowledge of AI/ ML will be an added advantage. Analytical mindset - Able to detect outliers by observing movements and trends in data. Be able to investigate issues and identify the drivers. Commendable people management skills, including handling professional Strong knowledge in banking products across asset classes (FX/Rates/ Equity/ Credit and Commodities) Awareness of trading environment, market moves & potential impact on exposures. Excellent communication skills - verbal and written Be able to work in a global team Project management experience and documentation skills Be able to implement strategic ideas and enhance productivity and efficiency levels Significant Experience in major regulatory programs in the Risk/Finance, Banking industry - BCBS, IMM, CVA etc.