703 Ms Access Jobs - Page 8

Amazon is seeking a Finance Analyst to partner AMXL our rapidly expanding package operation, purpose-built to achieve and exceed the delivery quality and speed demands of Amazon customers.IN AMXL is a fast growing network and this is a great opportunity for a Finance Analyst to learn about Operations and contribute in a big way. The successful candidate will be analytical and have the demonstrated ability to effectively manage finances of a high-growth business , engage with multiple stakeholders to provide timely analysis, insightful guidance and identify/cross leverage best practices across the network Responsible for all weekly and monthly financial close activities, support the AMXL Finance leader in all planning, forecasting, and reporting models while overseeing their continuous innovation and communication to both your operations & other business partners Develop and maintain key reporting metrics Work with both corporate and local accounting teams to ensure consistent global recording and reporting of financials Partner with teams to drive cost out and optimal cross functional decisions that maximize Amazons long-term free cash flow. Partner with procurement to drive YoY cost optimization through vendor negotiation A day in the life The successful candidate will help build the right blocks for this fast growing business to ensure scalable growth, provide insights to be the business to enable timely decision making with laser sharp focus on cost optimization. About the team Operations is at the heart of what we do at Amazon, delivering hundreds of thousands of items each day. Operations finance is the financial engine and trusted business partner for our operations leaders. We use data to solve hard problems and advise our customers on business decisions and opportunities. Everything we do is through the lens of controllership and to increase goodness for customers we are home to continuous improvement champions, automation advocates, and all who love to work at scale. If you obsess over customers, people, and productivity, come join us! 3+ years of tax, finance or a related analytical field experience 4+ years of applying key financial performance indicators (KPIs) to analyses experience 4+ years of creating process improvements with automation and analysis experience 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience MBA, or CPA Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

Associate, Data Management & Quantitative Analysis II We re seeking a future team member for the role of Associate, Data Management & Quantitative Analysis I to join our STRUCTURED DEBT BUSINESS team. This role is located in Chennai, TN - HYBRID. In this role, you ll make an impact in the following ways: Under direct guidance, works with internal and external datasets and client reference data and provides analysis in the development of statistical, financial and/or econometric models for analyzing asset performance, securities data, risk exposure or other sophisticated concepts. Provides analytical support and prepares drafts of standard and ad hoc reports for assigned area. With general guidance, supports assigned areas with basic statistical and quantitative analyses. Sometimes performs more advanced analyses. Runs models, looks for exceptions, takes corrective action. Has some knowledge of technology tools used to conduct analyses conduct analyses. Applies techniques such as SQL, querying and macro development to extract data for populating models. To be successful in this role, we re seeking the following: Bachelor s degree in Computer Science or the equivalent combination of education and experience. Advanced degree in quantitative analysis preferred. 1-3 years of experience in quantitative finance or technology preferred. 1-3 years of experience in SQL or Microsoft Excel VBA or Microsoft Access preferred. America s Most Innovative Companies, Fortune, 2024 World s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024 Most Just Companies , Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg s Gender Equality Index (GEI), 2023

Looking for a career at a company that seeks to be Earth s most customer-centric company? If so, meet Amazon. Over the past 25 years, Amazon has invented on the behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazons transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. The Holiday and Contingency Planning (HCP) function of NOC is responsible for driving decisions and configuration changes required to handle holiday and contingent events to protect customer experience. In order to ensure sustained network performance in spite of disruptions (planned or unplanned), HCP partners with stakeholders to execute configuration changes in the network which alter promise as well as package flow to ensure minimal impact and rapid recovery. HCP takes inputs from ground operations, consults stakeholders to assess impact and then translates the mitigation measures to specific asks on network configuration changes. These configuration changes at times impact promises of lakhs of packages and have to be deployed with the highest precision. We are looking for a Program Manager to work with a crack team (5-10) that cuts across operations, program management and tech to manage network Contingencies. Were looking for a hands-on and motivated self-starter whos passionate about using data to help us make quick decisions. The right candidate will exemplify "bias for action" and "are right a lot". In this role, you will work with business and operations team to continuously evolve contingency management models, analyze historic results, and make business recommendations to senior management based on those analyses all in an environment of rapid growth and increasing complexity. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. This position also manages the planning and execution of operations team s goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various improvements in Business to increase its effectiveness in driving results. The successful candidate must have very strong analytical skills and expertise in excel. Knowledge of SQL would be an added advantage. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. Work backwards, starting with customers and stakeholders to understand their needs and incorporate their context into project plans. Define and clarify business procedures and process requirements. Drive productive discussions and help the team & customers reach consensus. Understand any technologies involved in project(s) at a high level and participate constructively in solution discussions. Be an advocate for the customer and for the team to negotiate process improvements, salient features & priority. Establish milestones, drive deadlines and serve as the first point of contact for team projects. Handle ground escalations and mitigate impact on operations. Minimize impact on customer experience by quick and error free config deployments. Responsible to get complete clarity over situations by seeking updates from ground teams and assess impact. Organize calls and convene relevant stakeholders to share updates and suggest recommendations to mitigate impact. Resolve problems, develop appropriate milestones to ensure timely and successful delivery of tasks assigned. Responsible to deploy holiday configurations timely with validation checks through peers to ensure error free deployments. Stay updated about active network configurations to understand uber level impact on operations. Tasked with taking on projects challenging status quo and redefining processes to optimize productivity for the entire team. About the team As a central coordination team, NOC-HCP manages configuration changes required to handle holiday and contingent events to protect customer experience and reduce impact on operations. In order to ensure sustained network performance in spite of disruptions (planned or unplanned), HCP partners with multiple stakeholders to execute configuration changes in the network which alter customer promises as well as package flow to ensure minimal impact and rapid recovery. HCP takes inputs from ground operations, consults stakeholders to assess impact and translates the mitigation measures to specific asks on network configuration changes. 2+ years of program or project management experience 2 to 3 yrs work experience with at least 1.5 yrs of experience in Program/Operations management Background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely High attention to detail and proven ability to manage large teams Ability to manage multiple, competing priorities simultaneously with minimal supervision Strong analytical, mediation and problem resolution skills Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams Strong understanding of process improvement techniques Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document 2 to 3 years experience in running operations,driving large scale business programs, consulting, process improvement assignments in consulting /E-commerce/ FMCG/ Retail/Manufacturing organizations Strong academic track record, MBA Proven track record of managing and executing projects from start to finish, including project management, data gathering and modeling, problem solving, and communicating recommendations Able to think and act proactively, drive tactics and execution, willing to roll-up the sleeves and get the job done Excellent analytical skills to dive deep into data, derive insights and develop detailed action plans and tracking mechanisms Collaborative and flexible with good organizational skills in managing competing priorities, time management and meeting tight deadlines at times Proven presentation skills, excellent narrative writing and verbal communication skills with senior leadership Technical aptitude and agility to learn web-based tools. Proficiency in Excel/MS office tools

Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Record to Report Ops Senior Analyst Qualifications: Chartered Accountant Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Implementation of gen. ledger processes including yearend closing, journalizing. Creating and maintaining ledgers, ledger currencies, budgets, and journal entries, design to deliver a financial management solution including a flexible accounting structure, comprehensive journal processing, hierarchical summaries, intuitive inquiry and reporting as well as dynamic allocations and the management of commitments and expenditures also run Interface reports and perform close books of accounts. What are we looking for Strong analytical skillsAbility to handle disputesProblem-solving skills Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant

Skill required: Record to Report- Regulatory - Product Costing and Inventory Designation: Record to Report Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Design and implement processes to track and study various expenses incurred for the production and sale of a product from raw materials purchases to transportation and inventory costs. What are we looking for GST, VAT Knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Record To Report - Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Commitment to qualityNumerical abilityAbility to meet deadlinesAbility to perform under pressureAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Involves balancing all balance sheet accounts against sub-ledger or other non-general ledger based source data to verify whether the balance sheet accounts are in balance with the source system feeding the general ledger. Differences which arise are addressed as reconciling items. What are we looking for Strong analytical skillsAbility to handle disputesProblem-solving skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

Skill required: Record To Report - Intercompany Account Reconciliation Designation: Record to Report Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Recording and reconciliation of transactions which have occurred between entities of the same company, also Includes assuring that transactional relationships between the entities are in balance. Reconciling AR sub ledger balances and highlighting any debit balances. It provides details of reconciling against GL, Treasury open items, intercompany reconciliation and final summary of outstanding payments with discount earned and penalties paid. What are we looking for Interco Recons & Interco mismatch knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Looking for a career at a company that seeks to be Earth s most customer-centric companyIf so, meet Amazon. Over the past 25 years, Amazon has invented on the behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazons transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. The Holiday and Contingency Planning (HCP) function of NOC is responsible for driving decisions and configuration changes required to handle holiday and contingent events to protect customer experience. In order to ensure sustained network performance in spite of disruptions (planned or unplanned), HCP partners with stakeholders to execute configuration changes in the network which alter promise as we'll as package flow to ensure minimal impact and rapid recovery. HCP takes inputs from ground operations, consults stakeholders to assess impact and then translates the mitigation measures to specific asks on network configuration changes. These configuration changes at times impact promises of lakhs of packages and have to be deployed with the highest precision. We are looking for a Program Manager to work with a crack team (5-10) that cuts across operations, program management and tech to manage network Contingencies. we're looking for a hands-on and motivated self-starter whos passionate about using data to help us make quick decisions. The right candidate will exemplify "bias for action" and "are right a lot". In this role, you will work with business and operations team to continuously evolve contingency management models, analyze historic results, and make business recommendations to senior management based on those analyses all in an environment of rapid growth and increasing complexity. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. This position also manages the planning and execution of operations team s goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various improvements in Business to increase its effectiveness in driving results. The successful candidate must have very strong analytical skills and expertise in excel. Knowledge of SQL would be an added advantage. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. Work backwards, starting with customers and stakeholders to understand their needs and incorporate their context into project plans. Define and clarify business procedures and process requirements. Drive productive discussions and help the team & customers reach consensus. Understand any technologies involved in project(s) at a high level and participate constructively in solution discussions. Be an advocate for the customer and for the team to negotiate process improvements, salient features & priority. Establish milestones, drive deadlines and serve as the first point of contact for team projects. Handle ground escalations and mitigate impact on operations. Minimize impact on customer experience by quick and error free config deployments. Responsible to get complete clarity over situations by seeking updates from ground teams and assess impact. Organize calls and convene relevant stakeholders to share updates and suggest recommendations to mitigate impact. Resolve problems, develop appropriate milestones to ensure timely and successful delivery of tasks assigned. Responsible to deploy holiday configurations timely with validation checks through peers to ensure error free deployments. Stay updated about active network configurations to understand uber level impact on operations. Tasked with taking on projects challenging status quo and redefining processes to optimize productivity for the entire team. About the team As a central coordination team, NOC-HCP manages configuration changes required to handle holiday and contingent events to protect customer experience and reduce impact on operations. In order to ensure sustained network performance in spite of disruptions (planned or unplanned), HCP partners with multiple stakeholders to execute configuration changes in the network which alter customer promises as we'll as package flow to ensure minimal impact and rapid recovery. HCP takes inputs from ground operations, consults stakeholders to assess impact and translates the mitigation measures to specific asks on network configuration changes. 2+ years of program or project management experience 2 to 3 yrs work experience with at least 1.5 yrs of experience in Program/Operations management Background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely High attention to detail and proven ability to manage large teams Ability to manage multiple, competing priorities simultaneously with minimal supervision Strong analytical, mediation and problem resolution skills Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams Strong understanding of process improvement techniques Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document 2 to 3 years experience in running operations,driving large scale business programs, consulting, process improvement assignments in consulting /E-commerce/ FMCG/ Retail/Manufacturing organizations Strong academic track record, MBA Proven track record of managing and executing projects from start to finish, including project management, data gathering and modeling, problem solving, and communicating recommendations Able to think and act proactively, drive tactics and execution, willing to roll-up the sleeves and get the job done Excellent analytical skills to dive deep into data, derive insights and develop detailed action plans and tracking mechanisms Collaborative and flexible with good organizational skills in managing competing priorities, time management and meeting tight deadlines at times Proven presentation skills, excellent narrative writing and verbal communication skills with senior leadership Technical aptitude and agility to learn web-based tools. Proficiency in Excel/MS office tools

Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earths most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online Amazons Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Financial Analyst -II to support our accounting team. The responsibilities include month end closing activities, preparation of monthly/quarterly/annually reconciliations and balance sheet analysis. This position will support the Management in all aspects of financial accounting, reporting systems, procedures, and policies. This position will also play an important role in promoting systems/process development within department to ensure ongoing efficiency and control improvements. The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment. Knowledge & Skills/ Business Acumen/ Education & Experience Must be a Certified Accountant with CA / ICWA/ CIMA/ CMA or CPA. Prior experience in Retail or Market Place or Financial Retail Services is a plus Strong interpersonal skills including written and oral communication skills. Zeal towards Operational Excellence/Process improvement & simplifications Excellent knowledge of financial controls and procedures, US GAAP knowledge would be plus Advance level excel and knowledge of SQL is a must Experience of Oracle/SAP Flexible, adaptable, well organized Knowledge of Six Sigma defect reduction techniques (Lean, etc) preferred Proactive behavior Strong team skills Self motivated , enthusiastic and highly energetic 4+ years of tax, finance or a related analytical field experience 4+ years of applying key financial performance indicators (KPIs) to analyses experience 4+ years of creating process improvements with automation and analysis experience 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience Bachelors degree in engineering, statistics or business, or Bachelors degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience Six Sigma Black Belt Experience with advanced use of SQL for data mining and business intelligence Experience as a lean sensei, or experience working as a Quality Assurance Engineer 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience MBA, or CPA Knowledge of Tableau Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

Job Title: Vice President - Data Analyst Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. YOUR NEW ROLE Enhance the capability of the Insight and MIS team to provide insights and support business requests at a strategic and tactical level to achieve business goals. This role supports the stakeholders across all Consumer Finance domain . This role will be key for the business to meet the organisation s short-term and long-term customer and financial objectives by supporting the Dashboard Requests, Data Requests, Migration support. Role also involves in designing and developing an ecosystem for Reports and dashboards to help Consumer Bank understand trends and identify customers pain point for a longstanding and fruitful relationship. WHAT YOU WILL BRING At least 12+ years experience in management reporting for financial services, banking or insurance Experience in handling high volume data Work experience on Databricks, SAS, R or Python at advanced levels is a must Work experience in developing management dashboard in Tableau and/or Power BI High levels of proficiency in MS Excel and MS Access; Excel VBA is an added advantage Good Presentation skills and able to convey technical details in a business language A diverse and inclusive workplace works better for everyone: Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It s a huge part of what makes NAB such a special place to be. More focus on you: We re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities Join NAB India: This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities To know more about us please click here To know more about NAB Global Innovation Centres please click here We re on LinkedIn: NAB Innovation Centre India

You are a strategic thinker passionate about driving solutions in Controllers . You have found the right team. As a Controllers Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be part of the Bank Controller, Accounting Policy and Reporting (BCAPR) organization, a global team with locations in Bangalore, London, and the U. S. Your responsibilities will include legal entity controllership, advisory to business, governance of interentity policies, establishing global accounting and disclosure policies, and submitting the firms financial statements to the SEC. In this role, you will practice the Agile framework and engage with stakeholders to develop automation solutions, whether as stand-alone tools or integrated with mainstream systems. You will manage your own projects through the software development life cycle, demonstrating ownership and responsibility. Additionally, you will provide post-production support and seek ways to enhance performance, utilizing your strong analysis, research, and debugging skills. Job Responsibilities Demonstrate expert-level VBA programming skills. Apply knowledge of Agile and Scrum frameworks. Utilize MS Access database concepts effectively. Develop expert-level Excel Macros and MS Access Macros (2013). Execute expert-level SQL (Structured Query Language) tasks. Employ working knowledge of SharePoint Designer. Leverage working knowledge of Alteryx, Tableau, and other business intelligence tools. Utilize VB. net for development tasks. Engage in web design activities. Learn and adopt new technologies efficiently. Required qualifications, capabilities, and skills 4+ years of relevant technical experience required Must have Bachelors degree or above, in related stream of education from an accredited college/university Ability to adopt to the changing needs of the customers. Attention to detail is absolutely critical. High level of personal commitment to each task, a can-do attitude and a drive to deliver. Strong interpersonal and communication skills, command over English language Ability to gather and understand requirements. Excellent documentation skills. Good analysis skills in order to aid in trouble shooting and problem solving Good testing principles as well as good defect management skills Effective verbal and written communication skills with a sound knowledge of email ethics. Ability to prioritize and manage users expectations Preferred qualifications, capabilities, and skills Ability to work as part of a team, sharing responsibilities and knowledge across the team Prior experience in a similar role to support the Financial Services industry, particularly in corporate finance. Strong time management and planning skills Experience of working in a fast paced environment. You are a strategic thinker passionate about driving solutions in Controllers . You have found the right team. As a Controllers Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be part of the Bank Controller, Accounting Policy and Reporting (BCAPR) organization, a global team with locations in Bangalore, London, and the U. S. Your responsibilities will include legal entity controllership, advisory to business, governance of interentity policies, establishing global accounting and disclosure policies, and submitting the firms financial statements to the SEC. In this role, you will practice the Agile framework and engage with stakeholders to develop automation solutions, whether as stand-alone tools or integrated with mainstream systems. You will manage your own projects through the software development life cycle, demonstrating ownership and responsibility. Additionally, you will provide post-production support and seek ways to enhance performance, utilizing your strong analysis, research, and debugging skills. Job Responsibilities Demonstrate expert-level VBA programming skills. Apply knowledge of Agile and Scrum frameworks. Utilize MS Access database concepts effectively. Develop expert-level Excel Macros and MS Access Macros (2013). Execute expert-level SQL (Structured Query Language) tasks. Employ working knowledge of SharePoint Designer. Leverage working knowledge of Alteryx, Tableau, and other business intelligence tools. Utilize VB. net for development tasks. Engage in web design activities. Learn and adopt new technologies efficiently. Required qualifications, capabilities, and skills 4+ years of relevant technical experience required Must have Bachelors degree or above, in related stream of education from an accredited college/university Ability to adopt to the changing needs of the customers. Attention to detail is absolutely critical. High level of personal commitment to each task, a can-do attitude and a drive to deliver. Strong interpersonal and communication skills, command over English language Ability to gather and understand requirements. Excellent documentation skills. Good analysis skills in order to aid in trouble shooting and problem solving Good testing principles as well as good defect management skills Effective verbal and written communication skills with a sound knowledge of email ethics. Ability to prioritize and manage users expectations Preferred qualifications, capabilities, and skills Ability to work as part of a team, sharing responsibilities and knowledge across the team Prior experience in a similar role to support the Financial Services industry, particularly in corporate finance. Strong time management and planning skills Experience of working in a fast paced environment.

JOB DESCRIPTION Job Title: Finance Business Partner Job Location: Bangalore Reporting to: Head Finance Business Partner About Syngene : Syngene ( www. syngeneintl. com ) is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply. At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit Mandatory expectation for all roles as per Syngene safety guidelines Overall adherence to safe practices and procedures of oneself and the teams aligned Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company s integrity & quality standards Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times. Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace. Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self Compliance to Syngene s quality standards at all times Hold self and their teams accountable for the achievement of safety goals Govern and Review safety metrics from time to time Core Purpose of the Role : This role will serve as a dedicated business partner for Biologics business for driving focus on the unit s financial management, cost to serve and adherence to plan. Role Accountabilities Be the advisor to the Operating Unit Head(s) and guide them to make financially sound decisions Work on data analytics and data models to support data-based decision making Business forecasting: drive the planning process for the business segment Expense management: creating expense accountability - linking delivery to spend Variance analysis of revenue and costs Provide in depth analysis of customer profitability and project profitability on periodic basis Drive proactive inventory and debtors management for the business Drive implementation of cost optimization programs Adhoc analysis to support senior management Pricing and viability models for all deals: prepare business cases for investment/capex proposals Gate keeper for investment decisions. Ensure proper approvals are taken and documented as per DOA Participate in revenue forecasting process and partner with Project management team to deliver revenue predictability and revenue assurance Participate in monthly meetings and present the updates and key focus areas Leadership Capabilities : Strong organization skills with ability to perform, prioritize multiple tasks seamlessly with excellent attention to detail Very strong interpersonal skills and ability to build relationships with stakeholders Excellent communication skills and demonstrate resilience and leadership when handling challenges / difficult conversations Ability to exercise good judgement in various situations with strong written, verbal communication and presentation skills Syngene Values All employees will consistently demonstrate alignment with our core values Excellence Integrity Professionalism Specific requirements for this role Experience: 5-8 years Demonstrated Capability: Business Finance / FP&A Education : Chartered Accountant or MBA with business finance exposure Skills and Capabilities Expertise in MS Office tools - advanced MS Excel; MS Power point; MS Access; Analytic Tools Strong analytical, problem solving and communication skills and attention to detail and proactive; Excellent communication skills and demonstrate resilience and leadership when handling challenge / difficult conversations; Working knowledge of ERP (preferably SAP - FICO and BPC Modules) will be an advantage. Equal Opportunity Employer: It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodation for qualified individuals with disabilities

NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazons transportation network It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations This second aspect involves network monitoring and significant analysis of network data Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time As a Program Manager, you will be responsible for overseeing real-time monitoring of critical inbounding document retention at FCs You will work closely with FC operations, FinOps, Seller Reimbursement and other stakeholders to drive program efficiency while ensuring operational continuity Candidate with a strong record of owning and executing strategic, cross-functional projects as we'll as partnering with other teams to drive key process improvement programs This role requires working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams and managing the timelines to support organization wide project launches Additionally you will also be required to manage Matching Analysts working out of FCs through a central team, ensuring through supervision of resourcing needs to meet business requirements We are looking for an experienced Program Manager to coordinate and lead efforts across operations, multiple technology and program teams. we're looking for a hands-on and motivated self-starter whos passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making. A Program Manager is expected to have deep functional knowledge, ability to design new program frameworks/processes and running defect reduction programs. He should be proficient, in identifying the input and output metric to gauge the success of a program. In this role, he will work with business and operations team to analyze historic results, challenge status quo and make business recommendations to senior management based on those analyses all in an environment of rapid growth and increasing complexity. The Program Manager will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must have very strong analytical skills and expert in excel. Knowledge of SQL and tools like R/Python would be an added advantage. He/she will be experienced at working with large data sets and the technical tools needed to work with them. They should have strong communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. 2+ years of program or project management experience Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc Knowledge of SQL Experience in a highly analytical, results-oriented environment with cross functional interactions Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document

NP: Immediate to 45 days, Exp: 5 to 15+ Yrs Experience with web development technologies such as Angular, JavaScript ,Typescript, HTML,CSS, SQL ,Visual Basic and Microsoft Access DB ,Should have worked on SQL,

The Hosting Services Analyst works as a member of the Operations team within Epiq's Electronic Discovery division in Pune. In this role, you will be responsible for working on Document Productions and 3rd Party Hosting of data and will report directly to the Manager of Hosting Services. Your primary focus will be on critical and time-sensitive document productions, as well as loading client data to various Hosting Platforms. Attention to detail, high-quality work product, and frequent interaction with project managers are key aspects of this role. The nature of the work will require you to be available across three shifts, representing a 24/7/365 operation. You will be responsible for performing document productions, creating custom and complex metadata load files, native files, text files, and images. Additionally, you will be loading client-provided 3rd party data to multiple review platforms and making custom modifications to the data as needed. Extensive review of production specifications and direct interaction with project managers will be essential. Flexibility in working long hours, including earlier or later shifts to meet tight client deadlines, is a requirement. To excel in this role, you must have a strong understanding of electronic discovery tools and technology, with an advanced level of knowledge in eDiscovery Processing and data extraction. You will also collaborate with other company departments, generate reports from various database platforms, and troubleshoot and resolve issues before escalating them to leads and managers. Qualifications & Characteristics: - Ability to think critically and troubleshoot effectively to identify solutions to non-standard requests and issues - Capability to manage multiple projects simultaneously and adapt to changing requirements - Experience in processing data in an Electronic Discovery environment is preferred - Proficiency in Microsoft Office - Exceptional attention to detail - Quick learning ability for new applications and processes - Strong independent and team-working skills - Experience in a fast-paced technical environment with tight deadlines - Demonstrates urgency, initiative, and ownership - Efficient work style with a focus on continuous process improvement - Ability to learn customized proprietary software - Excellent communication skills (written and verbal) - Strong organizational skills and extreme attention to detail Preferred Qualifications & Characteristics: - Experience with Operating Systems like Windows, UNIX, or Linux - Bachelor's degree is preferred - Familiarity with litigation support applications such as IPRO eCapture, Nuix, LAW, Relativity, Concordance, etc., is advantageous - Ability to independently use SQL or MS Access to write queries for data extraction and manipulation is a plus If you are someone who thrives in a dynamic environment, enjoys collaborating with enthusiastic colleagues, and values personal and professional growth, you will find a rewarding career with us.,

The Impact you will have in this role: Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices. The skilled Automation Tester is experienced in testing applications developed in Appian, able to validate ETL workflows by querying and comparing result sets and has hands-on knowledge on testing applications developed using RPA tools like BluePrism. The Automation Tester is a self-starter with a strong ability to prioritize, own testing deliverables/timelines, understand various solution components, and clearly and effectively communicate results with the team. What You'll Do: Develop and execute test cases for applications developed in Appian, ensuring comprehensive coverage of both positive and negative scenarios. Test workflows designed on Talend, focusing on data extraction, transformation, and loading processes. Validate and verify automation (RPA) solutions developed using BluePrism, ensuring they meet business requirements and function as expected. Gather and set up required test data for testing, ensuring data integrity and consistency. Track test results and defects throughout the testing lifecycle, using tools like JIRA for defect management. Coordinate with the user base for a successful roll-out during the user acceptance test phase, providing clear and concise feedback. Independently manage multiple projects based on provided priorities to complete testing and provide feedback within given timelines. Collaborate with other team members and analysts through the delivery cycle, ensuring seamless integration and communication. Participate in an Agile delivery team that builds high-quality and scalable work products, contributing to sprint planning, reviews, and retrospectives. Assist in the evaluation of upcoming technologies and contribute to the overall solution design, providing insights and recommendations. Support production releases and maintenance windows, working closely with the Operations team to ensure smooth deployments. Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately. Qualifications: Bachelor's degree preferred or equivalent experience Talents Needed for Success: Minimum of 6 years of related experience in testing automation solutions using tools like BluePrism, UiPath, and Power Automate. Ability to create Scripts using Python. Hands-on experience with test automation tools like Selenium, TestComplete, and UFT One. Strong understanding of SDLC and legacy technologies like MS Access and mainframe systems. Ability to write and execute SQL queries to validate test results in SQL Server databases. Experience in testing solutions built on Appian, with a focus on process automation and workflow management.

The Impact you will have in this role: As a core member of the Enterprise Automation team, you will support the testing of automation solutions on various platforms. The candidate should have previous experience in working with testing and operations work in automation technologies such as Blue Prism, UI Path, Automation Anywhere, and should have exposure to latest no code low code platforms. The ideal candidate for this position is a self-starter with a strong ability to prioritize, own testing deliverables/timelines, understand various solution components and clearly and effectively communicate results with the team. Success in this role demands the ability to work in a fast-paced environment and adapt to shifting priorities, while demonstrating a high degree of accuracy and attention to detail to deliver high-quality outputs within deadlines. Candidate will be responsible for coordinating and completing testing of existing and new solutions including but not limited to developing test cases (positive and negative paths), working with team to gather test data needed, E2E testing, regression testing and tracking/reporting on test results. This position requires detailed documentation and ability to clearly report on results and/or defects as appropriate. A strong working knowledge of JIRA and understanding of Agile project lifecycle is expected. What You'll Do: Actively participate in reviewing user requirements to develop test cases for both positive and negative scenarios Work with team to gather and set up required test data Track test results and defects throughout testing lifecycle Support user acceptance test phase by coordinating with user base for a successful roll out Independently managing multiple projects based on provided priorities to complete testing and provide feedback within given timelines Qualifications: Bachelor's degree or equivalent experience Talents Needed for Success: Minimum of 3 years of related experiencein testing solutions on automation technologies using tools like BluePrism, UiPath, Power Automate etc Hands on exposure in using test automation tools like Selenium, Test Complete, UFT One etc is a must have Strong understanding of SDLC and legacy technologies like MS Access, mainframe etc Ability to write queries in SQL server to validate test results Experience in testing solutions built on Appian is a huge plus Proficiency in using JIRA and following Agile methodology to deliver solutions Additional Qualifications: Excellent writing and verbal communication skills Demonstrates good interactions with developers, managers, and team members to coordinate job tasks and strong commitment to work. Possesses ability to work efficiently in both independent and teamwork environments. Hands on experience in working in Agile framework using scrum methodology.

Skill required: Record To Report - Account Reconciliations Designation: Record to Report Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Ability to work well in a teamProblem-solving skillsAbility to perform under pressureDetail orientationAbility to establish strong client relationshipNA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Job Role Analysis of new requirement and translation of the same to RSD. Preparation of Requirement documents, test plans, incident reporting. Carrying out the testing for the projects and resolution of the issues. Co-ordination with various departments, users, product team, support teams like OPS, IT, Vendors for requirement gatherings, enhancements. Thorough analysis for system issues faced and provide effective solutions Working with internal customers to resolve the issues, enhance the current system to reduce the manual intervention. User training on system enhancements. Prepare User Guides and train users on newly developed Systems Proper project management and follow up Liasoning with the partners Job requirement Good working knowledge in Wealth Management Domain/Financial Product. Strong business understanding for financial products. Well versed with Office Automation tools like MS Excel, MS Access etc. Strong ability to work with multiple teams needed. Should have good analytical skills and an eye for detail. Should be a Graduate or a Post Graduate. Should be an effective Team Player Experience in digital and technological project implementation Post graduate (MBA/CA) would be preferred. At-least 3-4 years of relevant Wealth or financial industry experience in the project implementation. Prior experience in project Management role. Proven business analysis skill with detailed knowledge across a financial environment. Ability to handle multiple in-flight projects and deliver within given timeframes. Graduate with relevant wealth industry experience of 8 yrs or more can be considered.

Male / Female Candidate should have sound knowledge for VB.net / ASP.net / Backend MS Access / MS SQL. Should have knowledge for softwares.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Geographic Information System(Maps)-RSAT. Experience: 3-5 Years.

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Mandatory Skills: Geographic Information System(Maps)-RSAT. Experience: 3-5 Years.

Role Purpose Executive workforce management Do Staffing: Developing a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training Scheduling: Managing rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off Reporting: Producing high-quality workforce data and information, and generating internal reports Forecasting: Developing strategic and tactical forecasts to ensure resources are scheduled accurately Process improvement: Identifying opportunities for process improvement and working with the WFM product team to implement solutions Communication: Establishing clear lines of communication with operations and product teams Risk management: Providing reviews and feedback on areas of potential risk and threats Performance: Ensuring efficiency and currency of established procedures to achieve optimum performance levels Mandatory Skills: WHRS - Resource Management. Experience: 1-3 Years.

Role Purpose Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Do 1. BAU reports Release all daily BAU reports after thorough review. Make sure that all daily reports are Reports are released on time and with accuracy by maintaining tracker. Managing a team who generates and distribute management reports in accurate and timely manner. Generate both periodic and ad hoc reports as needed. Understand customer problems and Provide appropriate technical solutions. Preparing Month end and Quarter end ppts for management reviews, attending regular meetings with the management to note all the latest updates and cascading the same to team members. Mentoring and coaching the team members in new technology to improve the skills etc. 2. Analyze the data Interprets data and turns it into meaningful information which can offer ways to improve a business, thus affecting business decisions. Responsible to gather information from various sources and interpret patterns and trends. Creating dashboards and key trends using analytic tools like Power BI so that users can get the desired views. 3. Automation Responsible to automate all the manual reports to reduce the effort and save time. Regular meetings with the automation team to track the status and target to close all the automation before time. 4. UAT and enhancement in reports Perform UATs when there is any new changes in the dumps or reports are created. Give the UAT comments, document the test results and deviations. Make changes in existing reports during re-org, design new reports based on new requirement, Mandatory Skills: WFM. Experience: 3-5 Years.