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5 - 8 years
7 - 10 Lacs
Gurugram
Work from Office
Skill required: Record to Report- Tax - Tax Process Design Designation: Record to Report Ops Senior Analyst Qualifications: BCom/Chartered Accountant/CA Inter Years of Experience: 5 to 8 years Language - Ability: English - Advanced What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. Posting direct tax and indirect tax and GST s and returns In Tax Process Design, you will be designing and implementing processes for direct Tax/income tax. This includes direct tax/income tax planning, income tax accounting, income tax compliance and income tax audit. What are we looking for? Looking for a candidate who is proficient in Income Tax Accounting and has previous experience in ASC 740. Direct Tax Accounting ASC 740 MS Excel Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications BCom,Chartered Accountant,CA Inter
Posted 1 month ago
3 - 5 years
5 - 7 Lacs
Gurugram
Work from Office
Skill required: Record to Report- Tax - Tax Process Design Designation: Record to Report Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. Posting direct tax and indirect tax and GST s and returnsIn Tax Process Design, you will be designing and implementing processes for direct Tax/income tax. This includes direct tax/income tax planning, income tax accounting, income tax compliance and income tax audit. What are we looking for? Able to manage team of people and development of their technical skills. Able to work with both internal and external stakeholders and ability to deliver a consistently high quality service. Clear in communication and objectives, fluent in speaking and writing (Ex:Email Writing Skills). Ability to identify & define performance goals within area of responsibility. Strong understanding of Tax with knowledge around Tax provisioning under US GAAP and/ or IFRS. Understanding of GAAP and STAT adjustments from tax perspective. Perform analytics for tax jurisdiction audits and escalate risks and ambiguities to attention of stakeholders Experience in tax related matters including tax adjustments under various laws including India. Understanding of the basis of tax adjustments and its principle around implications in the books of accounts. Should have experience in analyzing tax notes and related information.Preferred IT Skills Strong MS Office Knowledge of tax systems including One Source SAP would be added advantage Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom
Posted 1 month ago
1 - 3 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations Associate Qualifications: BBA/BCom/MCom Years of Experience: 1 to 3 years What would you do? Responsibilities may include, but are not limited to: Daily reviewing and processing of accounts payable transactions. Collaborating closely with internal colleagues and participating on organizational operations, accounting, and disbursement team. Assisting the team in implementing account payable activities (Cheque, EFT, ACH & Wires) Knowledge on Travel & Expenses Claims PTP Uploads (Preferred) Vendor statement reconciliation Direct Debit invoice postings & follow- up with business (wherever required) Assist the ongoing support for all GNFR AP systems as required. Ensure customer support tickets for all GNFR AP systems are managed effectively in a timely manner Various other duties as required.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. What are we looking for? Invoice Processing Operations knowledge in Travel & Expenses Claim Knowledge in P-Card Adaptable and flexible Strong analytical skills Written and verbal communication SAP FI Accounts Payable Ability to problem solve and offer constructive, creative solutions Strong organizational and time management skills with keen attention to detail and commitment to excellence. Be flexible and able to adapt to change in a positive manner. Demonstrated ability to work independently and part of a team Ability to prioritize work so all target dates are achieved, and to coordinate and control multiple tasks. Strong written and verbal communication skills with the ability to deal professionally with all levels of management. Intermediate experience with Office suite (Excel, Word, Power Point, Microsoft Access, and Outlook). Data entry skills and the ability to manage large volume of data Previous experience with SAP would be considered an asset Very good understanding of of basic accounting principles Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BBA,BCom,MCom
Posted 1 month ago
1 - 3 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations Associate Qualifications: BBA/BCom/MCom Years of Experience: 1 to 3 years What would you do? Responsibilities may include, but are not limited to: Daily reviewing and processing of accounts payable transactions. Collaborating closely with internal colleagues and participating on organizational operations, accounting, and disbursement team. Assisting the team in implementing account payable activities (Cheque, EFT, ACH & Wires) Knowledge on Travel & Expenses Claims PTP Uploads (Preferred) Vendor statement reconciliation Direct Debit invoice postings & follow- up with business (wherever required) Assist the ongoing support for all GNFR AP systems as required. Ensure customer support tickets for all GNFR AP systems are managed effectively in a timely manner Various other duties as required.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. What are we looking for? Payment Processing Operations Adaptable and flexible Strong analytical skills Written and verbal communication Ability to problem solve and offer constructive, creative solutions Strong organizational and time management skills with keen attention to detail and commitment to excellence. Be flexible and able to adapt to change in a positive manner. Demonstrated ability to work independently and part of a team Ability to prioritize work so all target dates are achieved, and to coordinate and control multiple tasks. Strong written and verbal communication skills with the ability to deal professionally with all levels of management. Intermediate experience with Office suite (Excel, Word, Power Point, Microsoft Access, and Outlook). Data entry skills and the ability to manage large volume of data Previous experience with SAP would be considered an asset Very good understanding of of basic accounting principles SAP FI Accounts Payable Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BBA,BCom,MCom
Posted 1 month ago
10 - 14 years
5 - 7 Lacs
Bengaluru
Work from Office
Skill required: Talent Development - Learning Delivery Operations Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Senior Scheduling Lead is responsible for managing a team of Team Lead and Scheduling Analysts, which can vary by location, monitoring the operations to achieve service level agreements and serve as an escalation point to resolve client issues. The Senior Scheduling Lead has the responsibility of developing team members through coaching, counseling and mentoring activities. This role involves training team members, based on deep knowledge of operational procedures and policies and providing feedback to team members to improve performance. The Senior Scheduling Lead continuously looks for areas in which improvements can be made in operational process and assists in design and implementation of those initiatives.This individual provides and implements workable solutions to business issues or problems with minimum referral to management and conducts work planning, estimation and prioritization to optimize performance of team. This individual defines standards and reusable approaches within own area of responsibility. The role is required to maintain effective internal/external client/user relationships within own area of responsibility and provides guidance to and shares knowledge with colleagues relating to own specialization.Key Responsibilities: Work with Delivery Services Management, BI, Capability leads to create viable, cost-effective schedules and programs to agreed guidelines. Accountable for Instructor resources are effectively and efficiently utilized against chargeability and utilization criteria. Monitor the performance of all daily scheduling tasks in multiple Accenture / Client systems. Provide management reporting information to show team performance against output, quality standards, volume throughput, pipeline and completion in line with agreed measures (Client / Operations). Work with Delivery teams / BI / DSM to maintain accurate course, instructor and facility information (Matrices). Act as first point of contact for escalation of client and operational issues Manage issues to resolution, where these fall within remit / scope. What are we looking for? Pro-actively escalate potential serious / high-level issues to Client experience lead (CXL) Take the lead in supporting scheduling team daily activities, providing coaching where appropriate and ensuring that all client scheduling roles are covered Challenge established practice and processes to raise scheduling / cost issues with DM / BI / Capabilities. Perform all people processes for the team in line with HR policies. Assist with developing and documenting cross region scheduling processes Ensure cross region scheduling processes are followed Provide input to Continuous Improvement Communicate LMS and other Scheduling tool issues or potential enhancements to Global Scheduling Lead Provide input to budget and manage costs to operate within budget guidelines Identify the resources from internal pool/Internal learning accounts or from external sources. Work with sourcing team to source the best of the resources and hiring Work with Mobilization team for new deals for transition. Ensure transition plan is being followed and client SLA/OLA/KPI's are reviewed and agreed after thorough discussion with internal learning leadership team (CXL, Account Lead, Overall Lead)Manage client visits and support client presentations for new RFP's Manage attrition rate in the respective team/span managed. Conduct site tours for potential clients Accountable for ongoing maintenance of effective client service relationship by acting as first point of contact for client representatives. Leverage extensive knowledge of functional or business area, in a manner that provides business value to own team / project Oversee the requirements to support new project requests Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsKnowledge/Skills Requirements: Project management skills (Planning & Organizing) Strong organizational skills Ability to prioritize conflicting requirements Strong analytical ability (to devise and produce coherent management reports and statistics) People management skills (Coaching, listening, giving direction) Database knowledge (Software programs such as MS Access / Excel etc. plus client systems) Strong financial analysis skills (Cost vs. Revenue) Excellent communication skills and ability to effectively communicate with various groups within the organization English language proficiency required Multi-cultural awareness Passion for customer service Deductive / reasoning skills Critical thinking / problem solving skills Work well within a team environment Good time management skills Qualifications Any Graduation
Posted 1 month ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skillsIn Reporting and Analytics, you will have to prepare management reports and analysis, both recurring and ad-hoc. This includes focusing on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for? Effective communication and organization skills with Polished, professional presence Experience in working on automation projects Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to simplify and automate manual intensive processes using basic VBA, MS Access Expertise in creating reports, and exposure to using PowerBI Roles and Responsibilities: Create and Publish Daily / Weekly / Monthly Reports on time with accuracy. Deliver ad hoc reports. Find trends in data to spot any anomaly / provide data insights to the stake holders. Automate reports to reduce manual efforts. Qualifications Any Graduation
Posted 1 month ago
3 - 5 years
4 - 6 Lacs
Gurugram
Work from Office
Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Record to Report Ops Analyst Qualifications: Cost And Works Accountant/Master of Business Administration/CS Inter Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Implementation of gen. ledger processes including yearend closing, journalizing. Creating and maintaining ledgers, ledger currencies, budgets, and journal entries, design to deliver a financial management solution including a flexible accounting structure, comprehensive journal processing, hierarchical summaries, intuitive inquiry and reporting as well as dynamic allocations and the management of commitments and expenditures also run Interface reports and perform close books of accounts. What are we looking for? Accounting Journal Entries Analysis and Reporting Record To Report (R2R) Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Ability to perform under pressure Collaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
Posted 1 month ago
3 - 5 years
4 - 6 Lacs
Bengaluru
Work from Office
Skill required: Record To Report - Intercompany Account Reconciliation Designation: Record to Report Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.You will be responsible for Intercompany Account Reconciliation which involves recording & reconciliation of transactions, also includes assuring that transactional relationships between the entities are in balance. You will be reconciling AR sub ledger balances & highlighting any debit balance & provide details of reconciling against GL, Treasury open items, intercompany reconciliation & final summary of outstanding payments with discount earned & penalties paid. What are we looking for? RTR Intercompany- Oracle :- 2 additional FTE requirement has been added.RTR Intercompany- Oracle :- 2 additional FTE requirement has been added. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom
Posted 1 month ago
3 - 7 years
5 - 9 Lacs
Bengaluru
Work from Office
Job Title:GN - SC&O - S&P Data Specialist Management Level:09 - Specialist | Location:Bangalore Must have skills:Data Science KEY RESPONSIBILITIES Data Specialist work closely with the Head of Data Services and Products teams on delivering project independently, leading data analysts to carry out defined pieces of data analysis and secondary market research. Typical work streams: Client/External Supplier Interaction Liaison with various clients/suppliers and establish long-term relationship. Set expectations with customer on deliverables, negotiate on requirements, and obtain signoffs on thefinal deliverable. Lead data extraction efforts and guide data analysts in obtaining and analyzing it. Project Management Manage data analysts to adhere to project deadlines. Align with all internal teams to ensure buy-in from all stakeholders on the critical process pieces. Have formal weekly status review meetings with the delivery team/ CSM's/ Management as well as thecustomer. Understand and resolve any internal or external issues with the processed data or product effectivelyand efficiently. Data Management Guide data analysts and drive end to end data handling from collection to deliverable publish. Ensure that the process is fully documented and auditable. Solve day-to-day process problems as well as logical issues identify innovative approaches andsolutions. Work Experience: 5+ years of project management experience on Spend Analysis/ Procurement domain experience.Academic Qualifications:Masters or Bachelors in Engineering, Mathematics, Computer Science, Business orEconomics Skills Required: Strong leadership and team management skills Excellent analytical and research capabilities comfort and proficiency in handling large data analysisand secondary market research Good spoken and written (English) communication skills should be able to participate in global teamcalls. Excellent MS Excel skills ability to guide others in handling and structuring analysis. Excellent attention to details, high output accuracy and out-of-box thinking to bring in innovativeapproaches to problems/issues in data processing.Additional Skills/Experience Desired: Background in Data Management (knowledge of analytical tools like SAS, Alteryx, Qlik sense anddatabase tools like MS Access, SQL/Oracle database) Knowledge of taxonomies like UNSPSC, NAICS, SIC, E-Class, HTS and other custom specific taxonomies Knowledge of E2E automation for the data classification/Vendor Normalization process through ETL,Scripts or KB Lookups Knowledge of the sourcing, contract management, vendor discovery assessment, vendor riskmanagement, invoice reconciliation & leakage detection, spend miner services, P2P process, etc..
Posted 1 month ago
6 - 11 years
20 - 25 Lacs
Pune
Work from Office
We re seeking a future team member for the role of Vice President, Anti Money Laundering/Prevention/Know Your Client Manager I to join our Global Sanctions Operations team. This role is located in Pune, MH- Hybrid In this role, you ll make an impact in the following ways: Serve as the primary point of contact for clients and client service teams regarding sanctions-related inquiries and issues. Provide timely and accurate information to clients, ensuring their needs are met and concerns are addressed. Drive proactive client experience and client service deliverables to show consistent improvement in the service metrics Identify opportunities for process improvements and work with the team to implement changes that enhance efficiency and client satisfaction. Maintain detailed records of all client interactions and sanctions-related activities. Prepare regular reports on compliance activities and client service metrics. Ensuring best in class execution of BAU by identifying suspect and referring or escalating in a timely manner. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. Ensure Screening Payments/SWIFT Messages in accordance with Sanctions screening policies, procedures, and practices to ensure compliance with laws and regulations. Constant and regular review of processes and performance with a focus on improving departmental competencies / KPIs. Review staffing and volume trends to ensure the optimal capacity plan is in place. Monitor and report shift and site/ shift performance by developing an environment of continuous focus on quantifiable productivity and quality. Constant and regular reviews for direct reports by setting expectations regarding proper direction that leads to accountability. Develop and lead a team that is responsive to dynamic organizational and operational changes. Interfacing with multiple functional areas (Audit/Ops/QA/Tech), Clients, Internal/External Customers and Compliance for effective functioning of process. Identify opportunities for process efficiencies & implement solutions in a controlled manner Participate or lead other sanctions Screening or Line of business aligned initiatives as necessary Manage and execute complex projects and ensure that project deliverables are met with the appropriate due diligence and system integration. Responsible for the overall Performance Management and Talent Review process. Exhibit effective communication with key stakeholders by exercising good judgment with a degree of confidentiality. To be successful in this role, we re seeking the following: 6+ years of work experience in same or similar role is required Prior experience and working knowledge of compliance /sanctions screening is mandatory (Working/Expert Knowledge of SWIFTS & international payment conventions & practices is an advantage). Data Analysis and Visualization skills will be an added advantage Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time. Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met. Excellent written & oral communication skills with strong analytical skills Sound understanding of risk management, audit methodologies & Fund Transfer Guidelines. the site and across the business Proven ability to build strong business relationships within A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate Knowledge of MS Access, Excel, PowerPoint, and Word
Posted 1 month ago
2 - 7 years
4 - 9 Lacs
Hyderabad
Work from Office
Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon s Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon s technology, product, business and operations teams to create solutions for our internal and external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical). The ideal candidate has a background of running large, cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Key job responsibilities Program manage the solution for last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations Define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations Analyze and solve business problems at their root - 2+ years of program or project management experience - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document
Posted 1 month ago
3 - 8 years
14 - 16 Lacs
Hyderabad
Work from Office
Drive end-to-end process transformation, focusing on both short-term improvements and long-term process redesign for outsourced operations Lead data-driven performance optimization for outsourced teams through detailed analysis, metrics tracking, and implementation of improvement initiatives Develop mechanisms to share best practices between in-house and outsourced operations Lead process standardization across the operations network to ensure consistency between in-house and outsourced teams Develop and implement best practices for vendor management and knowledge transfer Design and develop metrics to measure outsourcing effectiveness and efficiency Perform quantitative analysis of key process indicators to identify improvement opportunities in vendor operations Monitor and optimize cost efficiency initiatives through collaboration with operations, program, product, and policy team Partner with Tools team to implement Human In The Loop Initiative for outsourced operations Build and maintain strong relationships with vendor partners to ensure operational excellence Identify and scale new opportunities across SEPO functions through vendor operations Lead continuous improvement initiatives to optimize vendor performance and cost efficiency Key job responsibilities Vendor Management & Governance - Monitor vendor compliance with contractual obligations and SLAs Lead capacity planning and resource optimization initiatives Drive vendor excellence through performance monitoring, analytics-driven improvements, and efficiency optimization: Develop and monitor comprehensive vendor performance metrics and KPIs Lead data-driven performance optimization through metrics tracking and analysis Process Excellence & Standardization Stakeholder Management Program Management About the team Amazons Shopping Experience Protection Operations (SEPO) team works to ensure that customers can buy with confidence on Amazon.com. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Program Manager with a passion for people, process and technology to lead initiatives that will transform operations. You will drive operational excellence across vendor partnerships through strategic leadership and data-driven performance optimization. Responsible for developing and implementing best practices for vendor management, leading process improvements, and establishing effective monitoring systems to track vendor performance. - 3+ years of program or project management experience - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document
Posted 1 month ago
3 - 6 years
7 - 11 Lacs
Hyderabad
Work from Office
Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary: The Hosting Services Analysts works as a member of the Operations team within Epiqs Electronic Discovery division in Phoenix, Arizona. In this role, the Hosting Services Analyst is responsible for working on Document Productions and 3rd Party Hosting of data and will report directly to the Manager of Hosting Services. The purpose of this position is to work on critical and time sensitive document productions and also loading of client data to various Hosting Platforms. Strong attention to detail, high quality work product and frequent interaction with project managers is also a major function of this role. Work is performed across three shifts so it represents a 24 hour per day, 7 day per week and 365 days per year operation. Essential Job Responsibilities Responsible for performing document productions which includes the creation of custom and complex metadata load files, natives files, text files and images. Also responsible for loading of client provided 3rd party data to multiple review platforms and performing custom modifications to the provided data as required Extensive review of custom and complex productions specifications is and considerable direct interaction with project managers is required Must be flexible in working long hours and have the ability to work earlier and later than their scheduled shift to meet often last minute and tightly compressed client deadlines Must possess a strong understanding of electronic discovery tools and technology with an advanced level understanding of eDiscovery Processing and data extraction Communicate and work with other company departments Generate reports from various database platforms to meet client requests Trouble-shoot and resolve issues prior to escalation to leads and managers Qualifications & Characteristics Ability to use critical thinking and troubleshooting skills to effectively identify solutions to non-standard requests and issue resolution especially related to utilizing software/hardware or experience working with data Ability to coordinate multiple projects simultaneously and adapt to changing requirements and priorities Experience processing data in an Electronic Discovery environment strongly preferred but not required Strong Microsoft Office skills Exceptional attention to detail Ability to quickly learn and master new applications and processes Ability to effectively work independently and as part of a team Experience working under tight deadlines in a fast-paced technical environment is strongly preferred Demonstrates a sense of urgency, initiative and ownership Efficient work-style with an eye for continual process improvement Ability to learn customized proprietary software Excellent communication skills (written and verbal) Strong organizational skills and an extreme attention to detail is required The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Preferred Qualifications & Characteristics Experience with one of the following Operating Systems preferred: Windows, UNIX, or Linux Experience with at least one of the following preferred: SQL, Oracle, Visual Basic/VBSCRIPT, SAS, C++, C#, XML, Java, ASP, DOS IT Helpdesk, Desktop Support or PC repair experience a plus Bachelor s degree preferred Knowledge of litigation support applications such as IPRO eCapture, Nuix, LAW, Relativity, Concordance, etc. a plus Ability to independently use SQL or MS Access to write queries for extracting and manipulating raw data a plus If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Posted 1 month ago
4 - 9 years
25 - 30 Lacs
Hyderabad
Work from Office
Are you an experienced Program Manager interested in an opportunity to help drive Amazon s flywheel and develop your A to Z business understandingDo you enjoy learning about different Amazon business types and new subsidiaries, and thinking creatively about brand new businesses that Amazon is inventing on behalf of customersThe Global Accounts Receivable (GAR) team is seeking a creative and passionate program manager to help achieve our vision to provide a world-class Order-to-Cash (O2C) onboarding experience to our global business partners in support of Amazon s journey to become earth s most customer-centric company. We love to offer our customers unique world-class experiences, and we invite you to help Amazon make history! The Program Manager will have global oversight of the integration of new initiatives onto O2C platforms, driving effective people, processes, and technology to achieve organizational goals and deliver results. This individual will have ownership over new business integration programs while standardizing the global implementation processes and driving efficiency. This role will require engagement and alignment with global business teams, finance teams, operational teams, system developers and product managers. Responsibilities include supporting new business initiatives through designing transactional workflows in line with the business model, defining requirements and testing of the solutions to ensure delivery is as expected and delivering and improving the customer experience. Implementation of mechanisms to monitor and measure performance is essential. The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with knowledge of program management, experience with accounts receivable operational processes, demonstrate faster learning and adoptability, demonstrate good relationship and strategic influencing skills, experienced in large scale change management across functions and geographies, and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through good program management skills, problem solving skills, financial process and system knowledge, and a passion for customer experience. Key job responsibilities Ownership and implementation of new businesses and subsidiaries onto AR platforms Partner with key counterparts across geographies to launch and support initiatives globally in a scalable manner Develop a solid understanding of Amazon s Finance Operations systems and processes Define and implement global standards for business integration program management Define and describe various business scenarios that can be relevant to New Businesses and convert them into system and operational requirements. Translate complex business requirements into functional designs Oversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metrics Manage process transitions/implementations across multiple functions and geographies Motivate and influence business, operational and technical teams to ensure that best practices are followed and implemented Identify, assess, track and mitigate risks at multiple levels Proactively monitor program performance to identify, address and prevent potential issues Address barriers through problem solving, communication and active coordination with stakeholders Drive effective teamwork, communication collaboration and commitment across multiple disparate groups with competing priorities Identify gaps and strive constantly for re-engineering of systems and processes Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation - 4+ years of Accounts Receivable or Account Payable experience - 4+ years of applying key financial performance indicators (KPIs) to analyses experience - 3+ years of tax, finance or a related analytical field experience - 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience - Bachelors degree in engineering, statistics or business, or Bachelors degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience - 4+ years of creating process improvements with automation and analysis experience - Six Sigma Black Belt - Experience with advanced use of SQL for data mining and business intelligence - Experience as a lean sensei, or experience working as a Quality Assurance Engineer - 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience - MBA, or CPA - Knowledge of Tableau - Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
Posted 1 month ago
5 - 10 years
5 - 10 Lacs
Hyderabad
Work from Office
Are you passionate about developing new and innovative processes that combine finance, operational excellence, and technology to drive improvementHave you engaged in large cross-functional projects to increase efficiency and accuracy and reduce wasteIf so, the Finance Operations team is the place for you. Our priority is to identify, scope, and deliver upstream systems and process improvements which reduce operating expenses, increase free cash flow, and improve customer experience. The Global Order to Cash (O2C) team is seeking a self-driven individual with a strong owner s mindset, relentless customer advocacy and frontline obsession to be the global lead for the AWS Standard customer segment. The Standard customer segment is a critical and fast-growing segment within AWS s ~$100 billion run rate business, which we anticipate will continue to grow in the coming years. The role provides the opportunity to work with business leaders and technical teams to shape the way we operate order to cash within this channel. This is an individual contributor role that will collaborate with the execution support team through dotted line organizations, including analysts and support staff across the globe. The ideal candidate must be strategic and detail-oriented, have good accounting and finance skills, robust interpersonal and influencing skills (this role will have frequent communication with senior leadership), and strong organizational and project management skills. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challengeCome build the future with us. Key job responsibilities Facilitate communication and collaboration between Financial Operations, Sales, Accounting, and Finance. Standardize and improve processes across all sites to align teams to Global Standard Operating Procedures for the entire Order to Cash cycle. Conduct deep dives and audits of O2C processes to identify improvement areas and provide feedback for goal achievement. Define technology requirements for automation, self-service, and scale. Design and build financial and operational reports that influence decision-making to share with management and business leaders. Drive continuous improvement initiatives to enhance efficiency, accuracy, and customer experience. Analyze key performance indicators (KPIs) to develop strategies to improve metrics such as DSO, billing accuracy, and collection effectiveness. - 5+ years of tax, finance or a related analytical field experience - 5+ years of multiple finance and accounting roles experience - 6+ years of Accounts Receivable or Account Payable experience - 6+ years of applying key financial performance indicators (KPIs) to analyses experience - 6+ years of building financial and operational reports/data sets that inform business decision-making experience - 6+ years of creating process improvements with automation and analysis experience - 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience - Bachelors degree in engineering, statistics or business, or Bachelors degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience - 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL - Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) - Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results
Posted 1 month ago
2 - 4 years
5 - 9 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role The ENT Reporting and Delivery Consultant I ensures accuracy, completeness and consistently of results on financial reports. This role also utilizes data, technology, relationships and team members to perform appropriate validation of reports, recommend consolidation or elimination of reports with duplicate data and identify potential process improvements. Key Responsibilities "¢ Inspire trust and confidence in clients through strategic and diplomatic handling of relationships "¢ Provide accurate and timely reports to allow business partners to improve performance "¢ Use data, technology, business knowledge and statistics to build automation to streamline quality controls utilizing broad policies and professional standards "¢ Perform post-implementation validation (e.g., accuracy, timeliness, etc.) by validating balancing controls, reviewing content, structure and troubleshooting "¢ Identify and incorporate the additional information as needed to understand the impact of alternatives, support business objectives and improve programs "¢ Initially set up and design quality assurance controls during the report build phase as well as in existing reports that lack these controls Primary Skills Power BI, Advanced Excel, Macro Development Experience "¢ 2 -6 years of experience (Preferred) Shift Time "¢ US Shift time 5Pm to 2Am IST or 3PM to 12Pm IST Education Any Graduates Primary Skills Microsoft Excel, Microsoft Excel Dashboards, Microsoft Power Business Intelligence (BI) Shift Time Shift C (India) Recruiter Info Hiral Rughani [C] hrugj@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 1 month ago
5 - 10 years
9 - 14 Lacs
Gurugram
Work from Office
Job Title : GN- SC&O - S&P -Spend Analytics- Data Visualization- BI - Consultant Management Level :09 – Consultant Location :Gurgaon Must have skills :Spend Analytics, Data Visualization Good to have skills :BI Tools (Power BI, Tableau) Job Summary As a key member of the analytics team, you will work closely with consulting teams to understand and address clients business challenges. Utilizing advanced analytics tools, you will systematically analyze data to derive actionable insights that drive strategic decisions. Your deep knowledge of supply chain data, paired with a strong business acumen, will enable you to solve complex problems in this domain. You will typically lead junior analytics team members to own delivery on their assignments. Roles & Responsibilities Lead end-to-end product development of spend analytics and procurement automation solutions. A bachelor's degree in engineering, Computer Applications, Mathematics, or a related field from a Tier 1 university. 4-5 years of experience in Business Intelligence (BI) projects, specifically as a Qlik Sense, Tableau, or Power BI Developer. Proven ability to build, maintain, and enhance Qlik data visualizations that help drive business insights. Experience transitioning PowerPoint wireframes and Excel reports into interactive Qlik Sense dashboards. Excellent attention to details, high output accuracy and out-of-box thinking to bring in innovative approaches to problems/issues in data processing. Proficiency in MS Excel, MS PowerPoint, and MS Access, with the ability to handle complex data sets and present findings effectively. Professional & Technical Skills Good at technical troubleshooting, monitoring, and reporting activities. Prior experience in data / spend analysis. Good spoken and written English communication skills - should be able to participate in global team calls. Excellent spoken and written English communication skills, enabling seamless participation in global team calls and client discussions. A quick learner who thrives in a fast-paced, team-oriented environment. Additional experience in Power BI / Tableau and SQL Coding will be preferred. About Our Company | Accenture Qualification Experience :5+ years of experience Educational Qualification :BE, BTech, MBA
Posted 1 month ago
3 - 5 years
4 - 6 Lacs
Bengaluru
Work from Office
Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Expert What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Involves balancing all balance sheet accounts against sub-ledger or other non-general ledger based source data to verify whether the balance sheet accounts are in balance with the source system feeding the general ledger. Differences which arise are addressed as reconciling items. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Agility for quick learning Strong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration
Posted 1 month ago
5 - 8 years
1 - 5 Lacs
Bengaluru
Work from Office
Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Expert What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Involves balancing all balance sheet accounts against sub-ledger or other non-general ledger based source data to verify whether the balance sheet accounts are in balance with the source system feeding the general ledger. Differences which arise are addressed as reconciling items. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Agility for quick learning Strong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration
Posted 1 month ago
3 - 5 years
4 - 6 Lacs
Noida
Work from Office
Skill required: Record to Report - Account Reconciliations Designation: Record to Report Ops Analyst Qualifications: BCom Years of Experience: 3 - 5 Years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 1 month ago
3 - 5 years
2 - 5 Lacs
Bengaluru
Work from Office
Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Lead conversion design sessions with the client and produce design documents and mapping/transformation documents. Transitioning end to end DC 401(k), 403(b) retirement plans from prior service provider/recordkeeper to current service provider (current organization) which involved transfer of plan assets and participant records, conversion data files. Research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the conversion process to reformat into data requirements. Manage and lead the migration and testing of static data and transaction data for the plan conversion.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for? Working knowledge of Microsoft Access, Excel, SQL and other ETL tools is required. Demonstrated aptitude in data, metrics, analysis and trends and applied knowledge of measurement, statistics and program evaluation. Basic level of understanding of the proprietary systems, administration services, and the related data services. Basic knowledge of conversion reconciliation methodology. Strong organizational and detail orientation skills, ability to work well with both technical and non-technical resources. Proven ability to work independently and with a team in a results/deadline driven environment. 3+ years of experience in US Retirement Services domain – managing services for Defined Contribution plans Minimum 3 years of experience in a data analyst position in the Plan conversion (defined contributions) team with basic professional MS Access Database & SQL query experience preferred Working knowledge of Microsoft Access, Excel, SQL and other ETL tools is required. Ability to manage large data sets (census files, financial/payroll files) for Defined Contribution plans – 401(k), 403(b), 457 Roles and Responsibilities: Lead conversion design sessions with the client and produce design documents and mapping/transformation documents. Transitioning end to end DC 401(k), 403(b) retirement plans from prior service provider/recordkeeper to current service provider (current organization) which involved transfer of plan assets and participant records, conversion data files. Research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the conversion process to reformat into data requirements. Manage and lead the migration and testing of static data and transaction data for the plan conversion. Effectively communicate the data requirements with the client, record-keeper or project team, negotiate or consult the client or record keeper to best practices and perform a code-based programming solution to achieve a successful data conversion. You are expected to take ownership of each conversion with high quality and consistent on-time results. Have full accountability for the data conversion development life cycle and methodology. This includes project requirements, client acceptance, time line creation, implementation, testing, production activities. Build files that transform massive amounts of data into the client Retirement product requirements and formatting. Develop reports for internal and external business partners using SQL Server, MS Access, Cognos, and Discovery. Perform data migration audits, reconciliation, and exception reporting as necessary. Collaborate with the record-keeper, internal project management, and client data end users. Qualification Any Graduation
Posted 1 month ago
3 - 5 years
2 - 5 Lacs
Bengaluru
Work from Office
Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Flawless configuration of plan setup, Payroll file review and plan maintenance Oversees and leads the implementation of all complex, sensitive Third-Party Administrators, Retirement Plan Administration and bundled new business/conversion plans. Excellent communication skills and ability to interact with all levels of end users, technical resources, advisory, plan sponsors, administrators, prior record keepers and funding providers to coordinate all activities within the new business/conversion experience. Coaching and mentoring others to draw out their skills and expertiseRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for? 3+ years of experience in US Retirement Services domain – managing services for Defined Contribution plans Minimum 3+ years of experience in managing all aspects of the Payroll Maintenance deliverables and the new business/conversion process with Internal new business/Conversion teams, Sales and Administrators to ensure a successful conversion for Defined Contribution plans (Preferably 403(b)). Strong project management skills. Strong knowledge of Defined Contribution plans – 401(k), 403(b), 457, etc. Well versed with retirement plan funding platforms and ERISA fundamentals and concepts (eligibility, vesting, Enrollment) Working knowledge of Microsoft Access, SQL and other ETL tools is required. Ability to manage large data sets (census files, financial/payroll files) for Defined Contribution plans – 401(k), 403(b), 457 Proficient in MS Office applications – Word, Excel & PowerPoint Excellent written, verbal and presentation skills (internal and external presentations) ASPPA certified oRetirement Plan Fundamentals - RPFoQualified 401(k) Administrator - QKAoQualified 401(k) Consultant- QKC Project Management CertificationoPMP Roles and Responsibilities: Flawless configuration of plan setup, Payroll file review and plan maintenance Oversees and leads the implementation of all complex, sensitive Third-Party Administrators, Retirement Plan Administration and bundled new business/conversion plans. Excellent communication skills and ability to interact with all levels of end users, technical resources, advisory, plan sponsors, administrators, prior record keepers and funding providers to coordinate all activities within the new business/conversion experience. Coaching and mentoring others to draw out their skills and expertise Decisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and priorities Work closely with the assigned Relationship Manager, ongoing Account Manager and various internal business partners to ensure a smooth transition at the end of the project. Monitoring and reporting on project status. Also, identify and lead quality improvement initiatives and other special projects for the team Maintaining knowledge of ERISA, IRS and DOL regulations and understanding the impact of pending legislation. Leading multiple projects and prioritizing workload based on urgency, importance, client expectations and business needs, delegating decision-making to team members as appropriate Developing project timelines and ensuring that project team members complete requirements on time, while anticipating challenges and formulating solutions before the project is adversely impacted Provide consultative solutions for Client's Retirement Services best practices and ensure details are understood so that our administrative processes and system(s) are established correctly to include but not limited to plan design details that affect pricing, eligibility, data exchanges, contracts, and transactional processing. Support RFP process for new business to identify potential solutions based on Implementations Service model and scope. Perform root cause analysis and resolution to complex problems. Conduct lessons learned at the end of each implementation phase for continuous improvement purposes. Research, analyze and recommend Payroll data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the payroll process to reformat into data requirements. Qualification Any Graduation
Posted 1 month ago
3 - 7 years
4 - 8 Lacs
Gurugram
Work from Office
Senior Analyst executes the more complex tasks on the processing and hosting modules of the EDRM framework; complexities arising because of unusual data-types or sheer size of ediscovery Projects. This role is a custodian of the tacit knowledge required in Data Operations team. Senior analysts, with their years of experience, play a pivotal role in developing junior associates and analysts. Responsibilities Ensure Operations activity progresses as scheduled and required for the eDiscovery projects Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift Support managers by providing project status and issue reporting as required Provide regular project status and issues updates to Operations management team (Global) Delegate tasks across Operations shifts as required to maintain consistent level of service Perform duties of a shift lead from time to time including proactive queue management, quality control & resource management Modify and execute complex SQL queries and data file management tasks Track and record project workflow and milestones as required Use various ESI discovery data processing platforms to extract text and metadata from electronic documents Use multiple products & techniques to handle issues with electronic documents tiffing/imaging processes Troubleshoot issues that may occur during data loading into hosting platform for review Support Project Management by assisting with document searching and tagging in hosted databases Prepare client data deliverables (including exception reports, delivery reports, execute custom tasks etc.) Determine the most effective and efficient way to complete tasks and meet client expectations with available resources Trouble-shoot and resolve issues prior to escalation to Operations management and/or engineering Perform quality control of work product including production QCs, metadata population checks etc. Provide formal class room based training to other team members on E-discovery applications and concepts Participate in regular policy and procedure review meetings with other team members Assist Operations management with various administrative tasks (e.g., scheduling) Coordinate with other E-discovery teams (Collections, Forensics, Application Support, Quality Control, Engineering, and PMs) to appropriately plan engagements to meet client deliverables/timelines, resolve specific issues, and improve overall quality and efficiency Assist Operations management with planning and documentation of Operations policy and processes Conduct and participate in knowledge sharing sessions organized by Operations team from time to time Get certified with industry leading certificates like RCA, Nuix Master, six sigma etc. Qualifications Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science, Computer Information Systems, etc.) 3-7 years of related E-Discovery or strong database/scripting experience Experience working under tight deadlines in fast-paced data production environments Excellent verbal and written communication skills Strong analytical and problem-solving skills Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office) Knowledge of general database, networking, and file-systems concepts Experience with several of the following preferred: SQL, Visual Basic/VB Script, MS-Access, Advanced text editors and MS-Office Ability to perform troubleshooting and learn customized proprietary software Intermediate to advanced knowledge of several ESI data processing platforms (e.g., Nuix, Venio, ECapture, Attenex Workbench, LAW, TRUE, Autonomy, Clearwell, Stratify, etc.) E-discovery products certifications are an added advantage Intermediate to advanced knowledge of several ESI data hosting platforms (e.g., Concordance, Relativity, Introspect, Ominx, Catalyst, Attenex DocMapper, etc.) Ability to read and interpret quality rules, operating and maintenance instructions, and procedure manuals Work timing: Rotating Shifts: 6 AM - 3 PM, 2 PM 11 PM, 9 PM 6 AM (timings may vary depending on business requirement) Permanent Shift: 9 PM 6 AM
Posted 1 month ago
2 - 5 years
4 - 8 Lacs
Bengaluru
Work from Office
About the Role: Proficient in Power BI, MS Power Query, DAX, Python, R etc. Good exposure of pyspark (For Palantir Tool), Exposure to libraries like pandas, NumPy, matplotlib etc is preferable Proficient in data visualization using data applications such as Power BI, Macro, VBA Analyse existing tools and databases and provide software solution recommendations Identify, analyse and interpret trends and patterns in complex data sets, draw conclusions and make recommendations to management to improve operational performance. Also make predictions that the management can address issues proactively and not wait until the impact is made. Strong analytical skills with high attention to detail and accuracy Excellent verbal, written, and interpersonal communication skills with a strong self-starter attitude. Experience working with changing priorities and deadlines Ability to meet stringent deadlines Analytical thinker; Strong problem-solving ability Has worked with teams in financial reporting/ accounting , ideally involving good knowledge of the key processes and how to gain insight into these processes via the data produced. Insurance experience is an advantage About the Team L&H Americas Carrier Reporting team is responsible for delivering accurate and timely financials; manage statutory capital requirements for the legal entity/Branch; understand and analyze the key business drivers. As a member of this team, you will be responsible for Client Administration, IT support, Robotics Automation, BI reporting, Business Testing Swiss Re Life and Health America ("SRLHA"). We are looking for an experienced IT Data Analyst who is well versed with Automation skillsets as well as Palantir Platform for working on data analysis and simplification of the operating processes. You will assume responsibility, together with the local Accountants in US and Bangalore, for the end-to-end Accounting & Reporting process of the American carrier. Your duties will be performed in compliance with local / Group requirements and the internal control framework. About you: Bachelors degree in economics/Statistics/Accounting Graduate with strong Data/Analytical/Programming skills/Maths 2-5 years relevant work experience in a data analyst role or financial reporting role Strong preference to BI Reporting & Power Query experience Exposure to libraries like Pandas, NumPy, Pyspark etc. will be an added advantage Prefer candidate that possesses experience in working with North American company and are familiar with North American business practices and culture. Proficiency in Power BI and MS Office Applications (Excel, Power point, Word, MS Access) Specific soft skills Demonstrate ability to communicate effectively and participate meetings efficiently; able to communicate complex business information concisely to the senior management. High awareness of risks in own area of responsibility and related processes; take controls as designed; reviews, updates or defines controls and processes Self-motivated and independent; able to work under pressure and meet deadlines; strong analytical skills to solve complex tasks About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 133738
Posted 1 month ago
3 - 8 years
12 - 17 Lacs
Bengaluru
Work from Office
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. DUTIES / RESPONSIBILITIES / ESSENTIAL FUNCTIONS: Must interact with the business partners and key stakeholder in meeting operational challenges and scheduled production activities Lead and coordinate the team to achieve short and long term goals, both at individual as well as at team level Responsible for the development of workforce by conducting regular coaching & feedback session based on performance measures and aspirational objectives Ensure effective planning and execution of operations and has to reduce waste levels and achieve milestones and requirements of the organization Timely escalation for any delay or issue Provide various input for team MIS reports Initiate and participate in the quality improvement process (identifying opportunities for improvement, leading key initiatives for the department, and documenting procedures). Initiate and monitor special projects as needed Participating in the North American leadership calls when need Create and update procedures and checklists. Demonstrate consistent leadership abilities, such as commitment, diligence, decisiveness, and flexibility, as well as being a true role model for team members Anticipate and resolve issues before they adversely affect projects and/or relationships Conflict Management Adaptable to Change: Effectively copes with change; learns quickly when facing problems; remains open-minded Functional & Technical Expertise: Detail Oriented: Ensures that information is always reviewed and presented in a thorough and accurate manner; precisely captures information to complete work accurately; focuses on the smaller elements and/or the fine points of material or processes Innovative: Challenges established ways of doing things by sharing resourceful ideas and solutions Problem Solving: Identifies problems by detecting patterns or connections; researches and analyzes problems, determines alternative solutions and creates action steps to solve the problem Decision Making: Makes good decisions in a timely manner based upon a mixture of analysis, wisdom, experience and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions; has a bias for action Effective Communication: Ability to communicate at all levels as well as possess good presentation skills EDUCATION: Degree from recognized university OTHER PREFERRED QUALIFICATIONS: Excellent problem solving, analytical and verbal/written communication skills Overall 7-10 years’ experience in Defined Contribution with 4+ years in Transaction Ops. Degree from recognized university Intermediate Excel and basic knowledge of MS Access Flexible to work in US shift This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
Posted 1 month ago
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