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0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM&aposs global operational efficiency that allows them to leverage the countrys talented workforce and advance their capabilities to serve their clients better. Role Title: Intake and Delivery Specialist I Position Summary: This is the first of three levels within the Consulting & Technical Services Intake & Delivery Specialist job family and requires extensive supervision and mentoring. The incumbent&aposs main responsibility is to assist with maximizing the Technical & Plan Review Consultant&aposs time engaging and collaborating with clients, in addition to other potential location-based services. The incumbent will manage the intake of both plan review submittals and/or reported impairments, conduct cursory assessments of requests for completeness, ensure data integrity and file/record completeness within respective system(s). The incumbent is responsible for logging all plan review submittals, reported impairments, monitoring correspondence inboxes and conducting / tracking follow-up activities within established timeframes, respectively. The incumbent will manage the final distribution of the plan review letter per the established processes and protocols. At the direction of the Technical Consultant and / or Consulting & Technical Services Manager, the incumbent will distribute the impairment outcome correspondence per the established processes and protocols. Provides exceptional internal and external customer service and takes strong ownership of the intake and delivery processes. Interacts with team members across assigned territory (including DSPs / PCs / Field Engineers) daily/as needed and will follow best practices to meet Service Level Objectives while providing the high levels of client satisfaction. Incumbents require strong customer service skills. Operates as a vital member of the Consulting & Technical Services team focused on positive customer experience in the most optimal and professional manner possible with an emphasis on efficiency and logistics support. Routinely coordinates and collaborates with ESD management and respective Technical & Plan Review Consultants. Continually reviews processes for opportunities to leverage technology and / or improve processes for efficiency gains which lead to enhanced job satisfaction and client experience. Their efforts directly contribute to the execution and achievement of the operations' objectives. Job Responsibilities: Under extensive training and mentoring will perform the intake of plan submittals and reported impairments for assigned territory which includes ensuring complete and consistent data integrity within respective system(s) as per established processes and protocols, as well as the ultimate delivery of associate correspondence and performing associated follow-up activities. Will engage with Technical Consultants as needed for support with technical plan submittal review, plan reviewer assignment / dispatch, as well as Loss Expectancy development and validation. Establishes working partnerships with clients and team members while providing exceptional customer service. Monitor overall timeliness and ensure follow-up efforts are conducted as needed. Performs routine monitoring to ensure data accuracy, integrity, timeliness and completion of work within territory. Skill and Experience: 6 months to 1 years of experience required to perform essential job functions. Excellent MS Office Skills (Microsoft Word, Outlook & Excel skills with the ability to learn new systems) Detail-oriented Excellent organizational, problem-solving, and decision-making skills Embraces teamwork Excellent interpersonal and communication skills; verbal and written Both self-motivated and team-oriented Attention to detail and proofreading skills Strong analytical skills Strong problem-solving capability Strong planning and organizational skills with ability to prioritize tasks and meet deadlines Ability to multi-task Bilingual skills are a plus. Prefer additional language skills: French, Spanish, German, Portuguese Must Have Skills: Proficiency in usage of MS 365 and ability to learn and understand proprietary business systems and workflow tools. Fluent reading / writing English. Education and Certifications: 4 Year College Degree / Bachelors preferred. Work location: Bengaluru Show more Show less

Posted 3 days ago

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1.0 - 3.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Description BUSINESS: Piramal Consumer Healthcare DEPARTMENT: Strategy LOCATION: Kurla, Mumbai BAND: 2 Job Overview The incumbent will be part of the CEOs Office PMO and will be responsible for collaborating with the CEO and Functional heads in formulating, executing and monitoring business strategies, managing communications and leading projects with cross functional teams across the organization Key Stakeholders: Internal Executive Committee, Cross Functional Teams, Sales, Marketing, Finance Key Stakeholders: External Third Party Vendor Reporting Structure Sr. Chief Manager, Strategy and Business Development Experience MBA / PGDBM/ M.tech (Tier-2 or Tier-3 Institutes preferred) Competencies 1-2 years of experience in business strategy, PMO or consulting, preferably in a Pharma/FMCG/OTC company Go getter attitude with ability to manage senior stakeholders and corporate communications Market study and competition benchmarking Leadership skills and owning the process End to End Well versed with MS 365 About Us In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. About The Team Piramal Consumer Products Division is a leading consumer care business division for Piramal Pharma Limited. Piramal CPD has strived for customer-centricity and solving routine disrupting problems. since 2009. As part of the over 38-year-old Piramal Group, we are proud to have a rich legacy founded on the values of Knowledge, Action, Care, and Impact, which are evident in how we operate as an organization. We live by our mission statement of "Doing Well and Doing Good." Piramal Consumer Products Division has touched the lives of over 7 crore Indians. Piramal CPD meets the needs of consumers in a variety of sectors, including Skin Care, Digestives, Women&aposs Intimate Range, Kids Wellbeing & Baby Care, Pain Management, Oral Care, Gut Health, Respiratory Solutions, Multivitamins, and Food Supplements. We now have one of the largest distribution networks in the consumer healthcare industry, with 1500+ towns, 2.8 lac+ outlets, 12000+ organized retail outlets, E-commerce, and a 1200+ strong field force. Piramal CPD is one of the fastest growing businesses of Piramal Group. Our most popular brands are ranked first or second in their respective market segments. The company has consistently grown at a CAGR of 20%+ and ended FY 2021 with a top-line value of Rs.690 Cr. Our goal is to be the market leader in the Indian OTC market. Our talented team is at the heart of it all. We take great pride in creating a workplace that caters to each and every individual&aposs career needs. We go to great lengths to ensure that everyone on our teams is valued and recognized. Show more Show less

Posted 6 days ago

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1.0 - 4.0 years

3 - 4 Lacs

Pune, Bengaluru

Work from Office

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 4.25pa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Khushi 7869457739 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Posted 1 week ago

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1.0 - 6.0 years

4 - 6 Lacs

Hyderabad

Work from Office

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your telephonic interviews scheduled kindly call/Whatsaap *Ayush 8109195240 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Posted 2 weeks ago

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1.0 - 6.0 years

4 - 6 Lacs

Pune

Work from Office

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Posted 2 weeks ago

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1.0 - 6.0 years

4 - 6 Lacs

Hyderabad

Work from Office

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your telephonic interviews scheduled kindly call/Whatsaap *Surbhi 7880292299 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Posted 3 weeks ago

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1.0 - 6.0 years

4 - 6 Lacs

Hyderabad

Work from Office

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Posted 4 weeks ago

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1.0 - 6.0 years

4 - 6 Lacs

Pune, Bengaluru

Work from Office

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad and bangalore *Kindly note this a work from office role with job location in Hyderabad and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Posted 4 weeks ago

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1.0 - 6.0 years

4 - 6 Lacs

Hyderabad

Work from Office

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Surbhi 7880292299 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Posted 1 month ago

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3.0 - 8.0 years

8 - 13 Lacs

Chandigarh

Remote

Role & responsibilities the Technician will be responsible for answering client questions, implementing hardware and software solution recommendations, offsite technical support, and other duties assigned by the IT Manager/Team Lead as deemed suitable for the Technicians skill level. Technicians will regularly exercise exceptional customer service skills, strong communication and interpersonal skills, and excellent problem solving and trouble shooting skills. This is a team-oriented role where people are expected to take ownership of technical problems and see them through to completion. Duties and Responsibilities: * Assisting with Triage Board and ensuring new tickets are processed and assigned. * Answering Client Phone Calls and emails as needed * Troubleshooting Microsoft 365 issues including Outlook, SharePoint, OneDrive, Intune, and Azure issues. * Installing/Upgrading/Removing softwares * Backup and AV management * Endpoint Maintenance checks * New User Profile/computer Setup * Documenting as required in tickets or information repository. * Troubleshooting with clients such as: Password Resets Outlook\Phone Mailbox Setup Local Apps and Profile Troubleshooting Slow Computer Review Spam Filter config (Whitelisting and release of false positives) Printer Troubleshooting AD, Routers, Switches, Server Administration, Application Support, End User Computing PSA tools like Connect wise Manage RMM tool like N-Central Documentation tool like IT Glue, Hudu Fortinet and Meraki device troubleshooting Dns, DHCP Preferred candidate profile * At least 3 years experience as a system administrator serving US clients * Understanding of Microsoft Windows Client and Server Operating Systems * Understanding of Microsoft 365 * Basic understanding of Security * Should be able to work independently, make decisions and implement succesfully * Exceptional written and oral communication skills in English

Posted 2 months ago

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3.0 - 6.0 years

4 - 8 Lacs

Pune

Work from Office

Role & responsibilities Resource with greater than 3+ years' experience with expert-level skills in evaluating, planning, migrating, deploying, and managing Microsoft Products. Microsoft 365 tenant-level planning, implementation, and administration of enterprise environments. Functional expertise in Microsoft 365 applications and infrastructure and a working knowledge of networking, server administration, DNS, and PowerShell. Responsiblites Include Implement preventative measures at the platform level Performs installation, deployment, migration, incident mgmt, problem mgmt, change mgmt, and release mgt across multiple technologies relevant for the service Provide advice on technical direction to the M365 roadmap. Recommend and implement platform changes to improve supportability and increase operational efficiencies across the products and services. Provide technical oversight of all platform management and governance activities Identify and implement the appropriate platform tools, performs capacity management and upgrade activities Ensure data management policies and practices are adopted across all M365 platforms and products as appropriate. Liaise with Digital Security to understand and remediate Microsoft 365 Enterprise MS-100 certifications

Posted 2 months ago

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0.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Job description "NTT DATA- Hiring for Helpdesk/ Service Desk Sr. Representative - Looking for Immediate Joiners " Role & responsibilities: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and Technology improvements. Willing to learn & grow in other IT Business areas 5 days working a week with Rotational shift and Rotational Week off Requirements for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player Great communication skills, comfortable working with various stakeholders Basic understanding of troubleshooting skills, bug finding, and resolution Ability to work independently within a diverse global team Basic knowledge of IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment) Any Graduation fresher can apply. Preferences: - Optional (nice-to-haves) Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do - ITIL foundation certified .

Posted 2 months ago

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