Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
4.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Job Description Support the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on qualification of network devices, fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the automation of test plans. As OCI is a cloud-based network with a global footprint, this support will include evaluation and test of highly scaled up network infrastructure. Qualifications 4+ years of experience in Networking field 4+ years of experience in testing, automating at system level 4+ years of experience validating 100G, 400G and 800GE cables and pluggable discrete optics Fluency in BGP, MPLS, Tunnels, OSPF, TCP, UDP, IP, Networking device hardware Experience with Python or other object-oriented programming language Experience with optical transceiver EEPROM, DOM and layer 1 physical connectivity Experience in RDMA, Infiniband is preferable Excellent organizational, verbal, and written communication skills Excellent judgment to influence product roadmap direction, features, and priorities. Bachelor’s or master’s degree in computer science, Electrical/Hardware Engineering or related field Career Level - IC3 Responsibilities Participate in Network lifecycle management through network build and/or upgrade projects. Collaborate with program/project managers to develop test strategy landmarks and deliverables. Will primarily develop test practices and strategies to validate production network configurations and scale use cases. However, may have to develop new test cases and test strategies from time to time. Serve as technical lead and test manager for qualification projects. Contributes to the development of roadmap issues. Leads development of new scripts and method of test procedures. Mentors junior engineers. Participates in network solution and architecture validation process. Responsibility for developing standalone test cases. Participate in operational rotations as an R&D consultant. Provide break-fix validation support for high impact events. Participate in post-event root cause analysis. Coordinate with networking automation and monitoring services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Supports and validates network vendor software bug fixes. Collaborate with network vendor technical account team and internal network design teams to drive bug resolution and assist in the validation of new firmware and/or operating systems. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description Support the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on qualification of network devices, fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the automation of test plans. As OCI is a cloud-based network with a global footprint, this support will include evaluation and test of highly scaled up network infrastructure. Qualifications 4+ years of experience in Networking field 4+ years of experience in testing, automating at system level 4+ years of experience validating 100G, 400G and 800GE cables and pluggable discrete optics Fluency in BGP, MPLS, Tunnels, OSPF, TCP, UDP, IP, Networking device hardware Experience with Python or other object-oriented programming language Experience with optical transceiver EEPROM, DOM and layer 1 physical connectivity Experience in RDMA, Infiniband is preferable Excellent organizational, verbal, and written communication skills Excellent judgment to influence product roadmap direction, features, and priorities. Bachelor’s or master’s degree in computer science, Electrical/Hardware Engineering or related field Career Level - IC3 Responsibilities Participate in Network lifecycle management through network build and/or upgrade projects. Collaborate with program/project managers to develop test strategy landmarks and deliverables. Will primarily develop test practices and strategies to validate production network configurations and scale use cases. However, may have to develop new test cases and test strategies from time to time. Serve as technical lead and test manager for qualification projects. Contributes to the development of roadmap issues. Leads development of new scripts and method of test procedures. Mentors junior engineers. Participates in network solution and architecture validation process. Responsibility for developing standalone test cases. Participate in operational rotations as an R&D consultant. Provide break-fix validation support for high impact events. Participate in post-event root cause analysis. Coordinate with networking automation and monitoring services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Supports and validates network vendor software bug fixes. Collaborate with network vendor technical account team and internal network design teams to drive bug resolution and assist in the validation of new firmware and/or operating systems. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform. What We Need NetBrain is looking for an enthusiastic, relationship-minded and technically savvy individual to join us as a Network Assessment & Observability Engineer on our Services Engineering Team. We need someone who is ready to help our customers transform their organizations by creating a culture of no-code automation innovation. The Impact You’ll Make As a Network Assessment & Observability Engineer with NetBrain, you will be the driving force behind adoption of our no-code automation platform within our client accounts. You will work cross-functionally within the customer organization developing relationships with engineers from L1 NOC Engineers to Senior Directors and everyone in between. You'll adapt corporate strategy, design automation architecture, and lead/enable ongoing automation development efforts while utilizing your excellent communication skills to provide leadership, training, and guidance to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and accelerate automation objectives. You'll also collaborate with NetBrain sales account executives, customer success managers, NetBrain Automation Architects, and Technical Support. What You'll Do Use NetBrain’s reverse engineering technology to discover any network’s golden configurations and golden intents Build automations using NetBrain that can perform network assessments to break down the network in terms of features, network clusters, rules and intents. Learn how new technologies are configured along with the relevant commands/information, and use that information to build network assessments. Architect and customize observability of customer network’s critical infrastructure using automation. Decode common network configurations and features into critical configurations and states. Build and maintain an automated network assessment library. Analyze customer’s deployed network technology, and design documents and create automation solutions. Train customer network engineers to use reverse engineering to assess and observe their networks. Who You Are You have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post-sales services or consultant role. You have a minimum of 5 years experience as Network Engineer in planning, designing and optimizing customer networks by performing critical network assessments. You excel in one or more of the following areas: Routing & Switching (R&S), Wireless: You have a deep understanding of enterprise, data center, wireless or service provider networking, and an expertise in routing and switching protocols including, but not limited to BGP, OSPF, EIGRP, ISIS, MPLS, etc Security: You have a keen understanding of firewall policies, access controls and segmentation strategies, and experience with security compliance and audits. SD-WAN & Cloud Networking: You are experienced with SD-WAN policies, overlays and transport considerations. You also possess a strong understanding of cloud networking across AWS, Azure and GCP. You’re experience in working with internal and external stakeholders to translate business requirements into technical solutions. You are knowledgeable of and experienced with networking fundamentals. You have the ability to work both independently and as part of a team with little supervision and guidance NetBrain invites all interested and qualified candidates to apply for employment opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you. In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Show more Show less
Posted 1 month ago
15.0 - 18.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Job Description / Role Profile Role title: Head – Feasibility Function: COG Band: - General Manager Department: Technology Enterprise Services Reports to: Head TES / Enterprise CTO Location: Corporate Objective: leading Enterprise and carrier feasibility and giving optimal solution for each FLX business requirement / case of ViBS Role Purpose Responsible for turning around the feasibility request for the connectivity and other services ( FR) for FLX LoB to enable the sales team to win in the Market place through cost effective and timely feasibility response. Drive Feasibility function to deliver Techno-commercial viable solution for fixed line services (voice & data) for VBS customers; last mile connectivity plan for customers using various technologies and access methodologies. Achieve an optimized Capex/Opex for business case viability; work closely with ViBS Sales team to understand customer requirements; support the OSS team for building robust tools to support feasibility function. Analyze non-feasible cases and provide required information to Planning/ Circle team to action on capacity Planning and upgrade network. Develop & establish end-to-end feasibility process for FLDS like NPLC, ILL, MPLS, etc. as per customer requirement and network feasibility. Ensure that systems, processes and methodologies as specified are followed to sure effective monitoring, control and support of feasibility function. Key Performance Indicators Detailed Feasibility:90% as Per SLA within 3 days Desktop Feasibility: 90 % as per SLA within 2 days Cost of Feasibility: As per AOP. Responsible for providing End to end positive feasibility (85%) or with alternate Option for not feasible cases. Core Competencies, Knowledge And Experience 15-18 years’ experience in the field of technology operations, Technical project management, Data Communications, Telecom and networking. Demonstrable experience of working in a Telecom network design and Service delivery function Experience with Data Networking platforms and Enterprise products & services Project Management skills & Business Acumen Effective communication and inter-personal skill Must Have Technical / Professional Qualifications BE / B TEch in Electronics & Communication Capex management and Opex Management Ownership - Rs 385 Crs / ~ 50 Crs Direct reports: Feasibility team – Segment SPOC’s Dotted reports: CFT - TES Feasibility Leads at Circles Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less
Posted 1 month ago
12.0 - 15.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Zonal Fiber Lead Job Level/ Designation M2 Function / Department Cluster –Technology (Fiber Operations) Location Cluster HQ Job Purpose Responsible for cluster Fiber rollout and Operation functions. Deliver project and operations KPIs as per Organisation requirement Meet mobility & enterprise services experience expectation by implementing highest quality of workmanship and cost effective operating model Enhanced accountability due to inhouse operation Key Result Areas/Accountabilities Increase fiber penetration for mobility and enterprise services by faster fiber rollout. Responsible for annual Capex & Opex forecast and control. Managed Service Partner governance for own fiber as per the contractual SLA / KPI. Optimal utilization of Fiber Capex to deliver best in class and scalable fiber infrastructure with resiliencies to ensure high standard network uptime. Rollout of OWN & IRU fiber as per AOP target. Enable new POP and NW rollout by providing new fiber pairs as per requirement. Develop and Operationalization of cluster operating model to meet organization requirement. Deliver Project & Operational KPIs and SLAs by working closely with circle teams & vendors Work closely with circle teams, cluster fiber Head for developing innovative & cost effective Fiber infrastructure solutions for varied customers like TSP, OTT, smart city & govt. projects etc. Core Competencies, Knowledge, Experience 12-15 years of Telecom experience in fiber Planning/Project/Operations. Ability to manage in dynamic, highly challenging environments. In-depth knowledge, experience and sound understanding of transport operations model, technologies such as DWDM , SDH, EoSDH,IP/MPLS, TE, QoS. Commercial and legal understanding for closure of contract and agreements with vendors to get better KPIs and cost factor advantage and also Govt. policies related to ROW. Opex cost reduction by network optimization, AMC managements, operational deployment and other means. Excellent Analytical skills, team building and inter-personal relationship skill to excel cross functional projects and ensure best customer experience. Should employ a specific time management strategy to ensure closure of fiber projects on fixed time periods. Must Have Technical / Professional Qualifications Should have B.tech/B.E 12-15 years of Telecom experience Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less
Posted 1 month ago
10.0 - 12.0 years
0 Lacs
Bhopal, Madhya Pradesh, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role IP SME Job Level/ Designation AGM – IP-SME Function / Department Transport Operations Location Circle Transport Location Job Purpose Responsible for circle transport IP/MPLS network ,Mobility IP CPE network and the service experience IP/MPLS Network & IP-CPE network architecture compliance. Continuous audit of the network and ensure compliance IP/MPLS network acceptance with respect to quality of installation, architecture, and eco system Build a support system for process standardization and OSS integration of the transport network Key Result Areas/Accountabilities Accountable to deliver the Network and service KPIs for the IP network & systems . Deliver service experience to Mobility and enterprise customers. Work closely with other transport functions in the circle and central to meet uptime , fault KPI, performance KPI and Change management KPI. Implement circle specific solutions to improve experience for Voice and Data services Responsible for preventive maintenance of IP network to reduce outages, alarms , performance issues and equipment damage Drive and work with OEMs, Optical ,OSP teams, NOC and other Field Engineers to reduce MTTR Deliver Opex saving by network optimization, spare management, Core Competencies, Knowledge, Experience 10-12 Years of IP/MPLS Experience in service provider/OEM environment Technical expertise in IP/MPLS technologies such as BGP, SR, TE, QoS, ISIS, RSVP etc. Understanding of Mobility services such as 4G, VoLTE desired. Hands on experience in managing Cisco/Juniper/Nokia devices in a multi vendor architecture Excellent team building capabilities, communication & Presentation skills. Ability to work in dynamic and matrix organization Must Have Technical / Professional Qualifications Graduate in Electronics/Computer science Industry Certification – CCNA/CCNP/CCIE/JNCIA/JNCIP/NRS-1/NRS-2/SRA Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
hackajob is collaborating with Wipro to connect them with exceptional tech professionals for this role. Title: Network Engineer - L4 Requisition ID: 56572 City: Hyderabad Country/Region: IN Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Responsibilities Job Description ⢠Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. ⢠Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). ⢠Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. ⢠Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. ⢠Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. ⢠Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. ⢠Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). ⢠Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. ⢠Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. ⢠Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. ⢠Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. ⢠Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. ⢠CCNP Equivalent Certifications with around 5 yearsâ experience. ⢠Should be able to Multitask & involve in multiple projects at a time. ⢠Take lead and participate in S0 calls and Outages till resolution ͏ ͏ ͏ ͏ Mandatory Skills: Cisco Routing and Switching . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 month ago
15.0 - 17.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Responsibilities Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Advisor, Network Engineering What does a great Network WAN Engineer do in Fiserv A Client WAN Engineer will be the interface to both the Fiserv Business Units and their customers to provide the best-in-class design and deployment for remote customer network connectivity enabling the consumption of all Fiserv services. A Client WAN Engineer will work hand in hand within the team and with other Network Engineering teams, Network Operations and development teams to collaborate on automation ideas to help enhance network deployments both increasing productivity and delivering to market sooner which will result in greater revenue. A Client WAN Engineer will be a key participant in leading technologies, innovation and building access to our enhanced network architecture. The best part of the job will be the contribution and collaboration which a client WAN Engineer will experience as we move forward in expanding the network and businesses. Fiserv is a global leader in payments and the financial technology. A candidate will benefit from being part of a company that helps clients achieve best-in-class results. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce. The ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills with the ability to interact with leadership, peers and customers. What you will do: Monitor a vast hybrid infrastructure using Fiserv defined tools. Collaborate with cross-functional Tech teams to isolate, troubleshoot and fix the Network related issues. You will work on different network, FW and LB platforms like Nexus, Arista, versa,F5,Palo etc. Deep dive into complex ongoing issues and provide inputs to fast track the resolution. Will jump on technical bridge calls and gather the information needed to investigate the high sev issues. Participate in inter-departmental planning meetings on suggested solutions for existing issues as well as systemic and process improvements. Work with different vendors- for circuit issues like AT&T,Lumen,Verizon,Park plaza,TATA,Airtel etc. Diagnose, troubleshoot, and escalate Network issues in a timely manner. Participate in automation initiatives to achieve operational maturity Maintain and enhance current client environment configuration Provide mentorship and guidance to fellow engineers. Implement and maintain systems security measures Assist customers both internal and external with connectivity problems as they relate to the network. Use the principles of Incident Management, change management, problem management, monitoring, emergency response, capacity planning, and production readiness reviews to run the infrastructure Participate in special project teams, representing network operations on new products designs and implementations. Develop network support structure and process for new BU implementations. What you will need to have: A successful Network WAN Engineer will possess the following key skills/behaviors: The Client WAN Engineer is expected to possess in depth WAN Engineering skills to develop best practices, refine operational procedure and constantly think pro-actively incorporating automation to reduce manual tasks and increase productivity. This role requires a self-motivated, detail-oriented individual, possessing strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. 15+ Years of related IT experience. (Experience will change from 15+, 17+ and 9+ basis on seniority) Hands on experience in software development specifically in Python, GIT, Ansible and YAML Hands on experience in Layer 3 protocols (BGP, OSPF, EIGRP) route distribution, router filtering. Hands on experience with various network solutions (SDWAN, MPLS, IPsec, S2S, DMVPN) Hands on experience in Layer 2 protocols (HSRP, VRRP) What would be great to have: Bachelor's Degree or equivalent work experience and appropriate certificates. The desire and ability to work in a fast paced, collaborative environment is essential. Knowledge in the Linux/Unix environment. Substantial background in large scale network implementations and support. Knowledge of network hardware and packet forwarding architectures. Load balancers and Firewall knowledge a plus. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Bhilai, Raipur
Work from Office
Airtel is hiring for Account Manager (B2B/ Corporate Sales) Location- Raipur, Bhilai Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs Profile: Min Qualification: Any Graduate with min 1 yr of exp in b2b sales experience. Candidates from telecom / local ISP (internet service providers) is preference.
Posted 1 month ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
(Senior) Engineer, Network Engineering Data Services ROLE DESCRIPTION SUMMARY The (Senior) Engineer, Network Engineering Data Services works closely with SES Networks customers, Product teams and Operation teams to design, implement, maintain, and monitor SES Network products and the customers’ premise equipment at remote locations. This role will be responsible for implementing and testing internal and customers’ networks end-to-end. In this role, the position holder will serve as Subject Matter expert in the field of communication services and applications. Primary Responsibilities / Key Result Areas ▲ Provide implementation support for all SES Network related services sold to our customers ▲ Interact daily with SES teams responsible for activating and supporting SES service to our customer base ▲ Support network service activation for the Maritime Cruise and Aero industry ▲ Provide Level 3 support for Network Operations Centre ▲ Manage the relationship with peers and third parties to deliver a successful and optimized network and Satellite environment ▲ Create, disseminate and (as required) update documentation of SES Networks of identified network processes, procedures, and controls ▲ Work directly with customers and other internal departments and organizations to facilitate networks engineering implementation, and acceptable levels service ▲ Manages tools required to efficiently operate within the networking team specifically Monitoring and management tools ▲ Follow up on deficiencies identified in monitoring reviews, self-assessments, automated assessments, and internal and external audits to ensure that appropriate remediation measures have been taken ▲ Provide Pre-Sales support as needed COMPETENCIES ▲ Ability to interact with customers and team members without supervision ▲ Sense of urgency, initiative, and competitive drive to get things done ▲ Strong technical problem solving and analytic skills to isolate problems, recommend and implement solutions ▲ High attention to detail ▲ Follow tasks to completion and be dependable ▲ Demonstrate a professional business attitude when working with internal staff and external customers ▲ Ability to work at in a fast-paced environment, dealing with multiple priorities ▲ Ability to manage projects ▲ Ability to learn new technologies quickly QUALIFICATIONS & EXPERIENCE ▲ Bachelor’s degree in IT or equivalent filed ▲ 5+ years of experience in MPLS, L2VPN, L3VPN, IP Transit, Carrier Ethernet, CG-NAT ▲ 5+ years of experience of deployment experience of Quality of Service within a network ▲ CCNP, or CCDP, or JNCIP is a must ▲ CCIE, JNCIE certification is a plus ▲ Extensive TCP/IP and routing knowledge (BGP,OSPF,ISIS,BFD) ▲ Familiarity with the Cisco and Juniper routing and switching product lines ▲ Professional level at various IGP protocols ▲ Professional level knowledge of Switching Protocols ▲ Professional level in BGP protocol ▲ Expertise on Service provider and Enterprise networks ▲ Expertise on Versa SD-WAN solutions ▲ Experience with network security and network management ▲ Be proficient on Linux, and Windows servers ▲ Experience In Satellite Communication Systems Preferred OTHER KEY REQUIREMENTS / COMMENTS On-call duties will be required 24/7 on a rotational basis "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law." Show more Show less
Posted 1 month ago
2.0 - 4.0 years
6 - 11 Lacs
Noida
Work from Office
Proven hands-on network engineering experience Solid understanding of the OSI or TCP/IP model Deep Hands on to understand the incident and troubleshooting with SLA. Deep understanding of networking routing protocols (e.g., Static, BGP, OSPF) Deep understanding of VLAN, HSRP, VRRP, STP, VTP, VSS, VLS and VPC802.11, QoS, Ether-Channel Deep Hands-on experience on Cisco, Nexus and HPE network devices e.g., router, switch Hands-on experience with monitoring, network diagnostic and network analytics tools Deep Hands-on experience on Cisco, Aruba Wireless Controller and Access Point Deep understanding of Clear Pass, 802.1x, Radius, TACACS Deep understanding and Hands on IPsec and Remote VPN Deep understanding on Cisco, Palo Alto, FortiGate, Check Point, firewall e.g., Firewall Mode, Access Rules, HA, NAT-PAT Basic understanding of IPS, IDS, SRF, FMC etc. for Cisco security Basic understanding of DNS, DHCP, LDAP Basic understanding of LAN topology e.g., Copper-Fiber Cable, Copper-SFP Module, Cascade, Switch Stack Basic understanding of WAN topology e.g., P2P, Ethernet Link, MPLS, VRF Basic understanding of Cloud service e.g., Azure, AWS. Total Experience Expected: 02-04 years University degree in Computer Science or a related subject, Certification: Cisco CCNA, CCNP, PCNSA or Higher
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Pune
Work from Office
Role & responsibilities Manage the planning and execution of wireline link delivery for new and existing accounts. Analyze customer requirements and align them with Airtel Business capabilities to design effective solutions. Ensure preparation of RFS (Ready for Service) documentation and oversee seamless project delivery. Lead and guide the on-ground delivery team while coordinating with NOC, Planning, SCM, Customer Engineering, and Sales teams. Define and monitor customer-impacting KPIs; continuously improve customer support processes. Drive customer satisfaction through SLA adherence, churn control, and rate management. Conduct regular field visits for service migrations, bandwidth upgrades, and device replacements. Organize on-field training sessions to continuously upgrade the teams technical knowledge and operational capabilities. Exhibit strong problem-solving skills and maintain performance under pressure to ensure service excellence. Preferred candidate profile Certifications such as CCNA , CCNP , or equivalent will be considered a strong advantage. Familiarity with wireline delivery and operational tools. Ability to work flexible hours, including weekends and evenings. Strong interpersonal, coordination, and leadership skills. Excellent written and verbal communication skills.
Posted 1 month ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Description Support the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on qualification of network devices, fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the automation of test plans. As OCI is a cloud-based network with a global footprint, this support will include evaluation and test of highly scaled up network infrastructure. Qualifications 4+ years of experience in Networking field 4+ years of experience in testing, automating at system level 4+ years of experience validating 100G, 400G and 800GE cables and pluggable discrete optics Fluency in BGP, MPLS, Tunnels, OSPF, TCP, UDP, IP, Networking device hardware Experience with Python or other object-oriented programming language Experience with optical transceiver EEPROM, DOM and layer 1 physical connectivity Experience in RDMA, Infiniband is preferable Excellent organizational, verbal, and written communication skills Excellent judgment to influence product roadmap direction, features, and priorities. Bachelor’s or master’s degree in computer science, Electrical/Hardware Engineering or related field Career Level - IC3 Responsibilities Participate in Network lifecycle management through network build and/or upgrade projects. Collaborate with program/project managers to develop test strategy landmarks and deliverables. Will primarily develop test practices and strategies to validate production network configurations and scale use cases. However, may have to develop new test cases and test strategies from time to time. Serve as technical lead and test manager for qualification projects. Contributes to the development of roadmap issues. Leads development of new scripts and method of test procedures. Mentors junior engineers. Participates in network solution and architecture validation process. Responsibility for developing standalone test cases. Participate in operational rotations as an R&D consultant. Provide break-fix validation support for high impact events. Participate in post-event root cause analysis. Coordinate with networking automation and monitoring services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Supports and validates network vendor software bug fixes. Collaborate with network vendor technical account team and internal network design teams to drive bug resolution and assist in the validation of new firmware and/or operating systems. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Support the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on qualification of network devices, fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the automation of test plans. As OCI is a cloud-based network with a global footprint, this support will include evaluation and test of highly scaled up network infrastructure. Qualifications 4+ years of experience in Networking field 4+ years of experience in testing, automating at system level 4+ years of experience validating 100G, 400G and 800GE cables and pluggable discrete optics Fluency in BGP, MPLS, Tunnels, OSPF, TCP, UDP, IP, Networking device hardware Experience with Python or other object-oriented programming language Experience with optical transceiver EEPROM, DOM and layer 1 physical connectivity Experience in RDMA, Infiniband is preferable Excellent organizational, verbal, and written communication skills Excellent judgment to influence product roadmap direction, features, and priorities. Bachelor’s or master’s degree in computer science, Electrical/Hardware Engineering or related field Career Level - IC3 Responsibilities Participate in Network lifecycle management through network build and/or upgrade projects. Collaborate with program/project managers to develop test strategy landmarks and deliverables. Will primarily develop test practices and strategies to validate production network configurations and scale use cases. However, may have to develop new test cases and test strategies from time to time. Serve as technical lead and test manager for qualification projects. Contributes to the development of roadmap issues. Leads development of new scripts and method of test procedures. Mentors junior engineers. Participates in network solution and architecture validation process. Responsibility for developing standalone test cases. Participate in operational rotations as an R&D consultant. Provide break-fix validation support for high impact events. Participate in post-event root cause analysis. Coordinate with networking automation and monitoring services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Supports and validates network vendor software bug fixes. Collaborate with network vendor technical account team and internal network design teams to drive bug resolution and assist in the validation of new firmware and/or operating systems. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience1-3 Years.
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin. Experience3-5 Years.
Posted 1 month ago
8.0 - 10.0 years
13 - 17 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Cisco Routing and Switching. Experience8-10 Years.
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 1 month ago
15.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Solution Architect – Network Enterprise Technology (ET): Build your legacy with us. Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices and the chance to make a real impact. The opportunity With the emergence and promise of Software Defined Networking (SDN) , Automation, Hybrid Cloud, Zero Trust, Internet-of-Things (IoT), Artificial Intelligence (AI) and other areas the need for introduction of new network and security technologies into the enterprise environment is accelerating. To keep pace with the growth, we have a unique opportunity open up for a seasoned Solution Architect - Network to join our dynamic team to help meet today and tomorrow's business and technology needs of the firm. In this role you will be responsible for bringing strategy to fruition through the creation and delivery of architectural solution artifacts, and so candidates should be fluent with the aforementioned network technology areas and be able to drive the delivery of solutions which align with the strategy. Your Key Responsibilities Drive the successful delivery of network and security technology investment efforts. Network with stakeholders, sponsors, engineering, and operations teams across EY Technology to drive development of networking products, services, and solutions. Work with Technology Architects to ensure alignment with strategic objectives and targets, while providing input into strategic direction as needed. Come up to speed with strategic artifacts and align solution efforts to those strategies. Translate business needs into technical requirements and formulation of solutions, while identifying gaps, strategic impacts, financial impacts and the risk profile in the technical solution or offering. Lead RFI and RFP technology selection efforts from a technical perspective, including: Formulate requirements which guide technology selections and solution exercises. Formulate technology recommendations while working with stakeholders. Lead proof-of-concept efforts to finalize technology selection and fit into EY environment. Compile technology findings and recommendations for leadership decisions. Drive proof-of-concept, design and implementation activities from an architectural perspective. Develop and maintain solution architecture documents and other artifacts to guide design creation and implementations. Identify technologies appropriate to incorporate in solution architectures. Stay abreast of industry trends and new technology offerings, perform in-depth research analysis and maintain collaborative partnership with internal IT teams and business customers along with external technology vendors and service providers to ensure robust outcomes. Present subject matter to program / project teams, governance forums and other audiences as needed. Skills And Attributes For Success We are interested in people with a deep and broad networking background, who bring in experience working in large enterprise environments, performing senior network architecture or network engineering role. A successful candidate will have technical and all-round experience in being part of a fast-paced team that is enabling the realization of strategic intent by solutioning and building modern network landscapes. These experiences include: Deep understanding of how the Internet works on a global and local basis including Internet backbone capacity, undersea cable routes and peering arrangements between service providers. Solid understanding and experience with DNS, IP addressing, BGP etc to support efficient, low latency processing of all Internet traffic which is on the rise as enterprises continue migration away from monolithic MPLS WAN to an intelligent and flexible software defined platform (SD-WAN) platform. First-hand experience with enterprise network solutions in data center and branch office environments including routing, switching and wireless LAN technologies; application networking and delivery technologies - data center server load balancing (SLB) and global load balancing (GLB) solutions; WAN, Internet connectivity & related technologies (SD-WAN, MPLS, IPSEC VPN, WAN Optimizers, Rate Limiters, QoS, etc); Infrastructure Services (DNS, DHCP and Active Directory); Network Monitoring & Management Platforms. Exposure to various facets of converged data center and branch office build-out including planning, designing and implementation of facilities and structured cabling solutions. Working knowledge of wireless LAN radio and security concepts, including site surveys and wireless Guest Access solutions. Good understanding of what it takes to build a Full WiFi branch office environment supporting users and unattended IoT infrastructure components. In-depth knowledge of Internet of Things (IoT) landscape with prior experience in evaluation, design, implementation, administration of “secure” enterprise network solutions for IoT in the “Smart Offices” space. These include: Environmental Sensors and Control, Bluetooth Low Energy Beacons, Digital Lockers, Digital Assistants, Next Generation A/V devices, Interactive Whiteboards, others. First-hand knowledge and experience in design, implementation and migration aspects to a SD-WAN solution including inter-connecting global enterprise branch offices, data centers (on-prem, hybrid cloud), SaaS cloud (Microsoft O365, Cloud Secure Web Gateway, others), and local Internet breakout. Through understanding of DDoS mitigation strategies employed by enterprises along with different local and cloud DDoS services available in the marketplace. Expertise with IPv6 design, planning, migration and adoption strategies for large enterprise networks, including identifying dependencies across all infrastructure and application stacks. Familiarity with Zero Trust architectures, policies and supporting network and security technologies. Hand-on knowledge and understanding of operating systems, data management platforms, OpenStack, REST API, JSON-RPC, and Data Visualization Tools like Microsoft Power BI especially as these apply to network build and integration. Proficiency with Linux and one or more scripting languages (Python, Perl, TCL, Shell). Knowledge of Python is a plus. Strong ability to document processes, procedures and network designs clearly and accurately for distribution to internal teams and customers. To qualify for the role, you must have Creative and self-starter mindset with strong analytical and quantitative skills to operate without direct supervision on multiple complex projects and tasks, and their shifting priorities in parallel. Effective listening skills and display openness to other people's ideas and thoughts. Ability to deal efficiently with escalations, conflicts and difficult situations/people under pressure. Strong executive presence and skills to present complex and difficult messages, using a variety of media and methods across non-technical and technical audiences. Strong influencing skills to collaborate effectively and efficiently across the firm. English language skills - excellent written and verbal communication. Ability to understand and integrate cultural and/or individual differences to work in virtual cross-cultural, cross-border global teams. Flexibility to work out of regular office hours to cater to the global organization needs. Ready to travel as needed (travel involved Ideally, you’ll also have Bachelor’s or Master’s degree from an accredited college or university in Computer Science, Computer Engineering, MIS, or a closely related field. 15+ years in an engineering or architecture function which includes at least 5 years of experience in a network solution architecture capacity. Experience in roles ranging from operations/engineering to architecture both within and outside of networking context Possession of a current (non-expired) professional, industry recognized certification. Examples of equivalent certifications include but are not limited to: CCNP CCIE MCSA Familiarity/experience with TOGAF methodology What We Look For This role is perfect for you, if you are passionate about your work and are very comfortable being a central driving force, thinking holistically, incorporating diverse technologies and options, networking with key stakeholders & sponsors, cross-teaming across the organization, making sense of complexity & uncertainty, recognizing and navigating “basic issues”, challenging limited notions, voicing thoughts & opinions, asserting pragmatic ideas & influence, being a common sense thought leader, and presenting to a variety of audiences. What We Offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
Thane
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 1 month ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Description: Position: Technical Support Engineer Business Unit: Juniper TAC -Customer Focused Technical Support Location: Bangalore Juniper Networks’ "Customer Focused Technical Support" (CFTS) Services provide Customer with access to a designated team of senior engineers with extensive experience and highly focused troubleshooting skills relevant to a Customer’s network and operations requirements. This team will work with Customer to develop network and feature knowledge that enables the provision of tailored support services. It will also equip Customer with confidence that high priority problems are being handled by professionals who fully understand the Customer’s network and its complexity. The Responsibilities Includes, Lead and drive troubleshooting on Customer reported issues. Isolate Product issue at hardware/software level, replicate customer environments in lab, own and document communication among customers, engineering and provide final fix. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Gain in-depth knowledge of the infrastructure and technologies that are present in customer’s network profile; including their network topology, features, configurations, and service history, which results in faster resolution. Partners internally with other Services teams to deliver focused support by participating in Customer reviews, Network trainings and driving critical issues to resolution. Keep the other support teams trained on the designated CFTS customer network, practices followed. Provides technical expertise and guidance during testing, deployment and operational phases for CFTS Customers. Participate in tasks such as new product development projects, Knowledge base creation, trainings, and other documentation activities. Mentor newly hired support engineers and peers in technical areas of specialty. Products to be supported - Juniper Routing platforms (PTX, MX) This is an individual contributor role. There will be weekend coverage as per roster and pager rotation coverage. Primary Skills required: Excellent Customer handling and communication (verbal and written) skills Thorough understanding of - Layer 3 - IP and related technologies (ICMP, TCP, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS) Layer 2 technologies (Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, ARP, LACP) Multicast protocols [IGMP, IGMP-snooping, PIM] MPLS, L2 and L3 VPN, Traffic Engineering, LDP, RSVP, Segment Routing, VPLS. Prefer to have understanding/Exposure/Expertise in one or more areas : Advanced Multicast technologies- NG-MVPN, Draft Rosen Advanced Datacenter technologies- MC-LAG, VxLAN, EVPN Perl/Python/Unix/Expect scripting Requires B.E. in Electronics/Engineering or Computer Science ( or equalent) with minimum 5 years’ experience in Networking Industry. Following candidates having any of following experience will be preferred and minimum experience criteria may not apply - 4+ years extensive JUNOS experience OR minimum 4+ years’ experience in Troubleshooting Datacentre networks, Enterprise core networks. Platform Knowledge: Juniper (routers, switches), Cisco, Arista, Alcatel, traffic generators (Ixia, Agilent) Preferred Certifications - JNCIS/JNCIP/JNCIE/CCNA/CCNP/CCIE and other equivalent. About Juniper Networks Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. The company serves customers and partners worldwide. Additional information can be found at www.juniper.net Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, colour, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less
Posted 1 month ago
3.0 - 5.0 years
6 - 9 Lacs
Pune
Work from Office
Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLA’s defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QA’s on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLA’s defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLA’s and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLA’s and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Network Data Admin. Experience3-5 Years.
Posted 1 month ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Due to growth and customer demand, CommScope is looking to add a Technical Marketing Engineer to our RUCKUS Networks’ Technical Marketing team. The ideal candidate will be based in Bangalore, India. Technical knowledge and experience of Wired (Switching) and Wi-Fi Enterprise Networks is a must. About the Role: As a hands-on Technical Marketing Engineer, you will participate in: Technical Content Development: Create compelling technical content including but not limited to reference architectures, best practice guides, feature notes, technical briefs, presentations, and demo videos that effectively showcase the features, benefits, and competitive advantages of our products and solutions. Competitive Analysis: Conduct feature, product, and solution-level in-depth competitive analysis to identify and demonstrate our differentiators. Pre-Sales/SE Enablement: Collaborate with the SE team to develop SE enablement tools and resources such as technical training materials, competitive battle cards, solution guides, and customer-facing technical presentations to support the sales engineering process and drive revenue growth. Product Launch Support: Lead the technical marketing aspects of product launches including developing launch plans, creating launch collateral, coordinating launch activities, and ensuring successful execution. Cross-Functional Collaboration: Work closely with product management, engineering, sales, and marketing teams to align technical marketing initiatives with overall business objectives and ensure consistency in messaging and positioning. Support or conduct POC tests (Proof of Concept) for RUCKUS products and write reports. Support the field teams and partners in responding with formal responses to documents such as RFI/RFQ/RFP. Qualifications Minimum 3 years relevant work experience as a technical marketing engineer / solutions engineer / sales engineer / technical support engineer / software engineer Minimum of BS EE/CS/CE Background in Wireless/RF, Switching/Routing, Secure Access protocols (802.11a/b/g/n/ac, 802.1x, VLANs, STP, OSPF, RIP, BGP, Multicast, MPLS, etc) Experience On As Many Of These As Possible Campus Networking technologies Wi-Fi and RF Switching Cloud networking Network Analytics Network security as it relates to campus networking Network design Automation tools IoT Working knowledge of: AI/ML and AIOps Experience with scripting languages Experience utilizing test tools such as Wireshark, Chariot, and similar networking test tools Desire and ability to write detailed technical documents Desire and ability to create technical presentations Willingness to travel across the globe – up to 10% of the time Must have solid understanding of sales cycle Configuration of complex wireless and LAN environments Ability to arm sales engineers and partners with accurate and detailed competitive information Certifications like CWNA. Other OEM Certifications also would make valuable contributions. Show more Show less
Posted 1 month ago
4.0 - 6.0 years
6 - 9 Lacs
Bengaluru
Work from Office
SDWAN JD Knowledge on SDWAN Viptela solution Good Knowledge of Routing protocols such as OSPF and BGP A good communications skill is a must. Must have a demonstrated ability to relate to customer representatives at various levels. Must have good technical writing skills and have experience in writing test and implementation / Migration plans. Skills and experience in working independently. Strong interpersonal and teamwork needed
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
20312 Jobs | Dublin
Wipro
11977 Jobs | Bengaluru
EY
8165 Jobs | London
Accenture in India
6667 Jobs | Dublin 2
Uplers
6464 Jobs | Ahmedabad
Amazon
6352 Jobs | Seattle,WA
Oracle
5993 Jobs | Redwood City
IBM
5803 Jobs | Armonk
Capgemini
3897 Jobs | Paris,France
Tata Consultancy Services
3776 Jobs | Thane