1342 Mpls Jobs - Page 41

Join our Team About this opportunity: This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 6-14 years of relevant in IP Domain Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 765154 Show more Show less

Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert - (IP - Multivendor – Switch & Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. 8-12 years of relevant in IP Domain. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. This role is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail Assists in analyzing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides onsite technical support to clients and provide field engineering services to clients Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identifies opportunities for work optimization including opportunities for automation of work May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Additional skills proficiency such as: Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) CCNP or equivalent certification Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Required Experience: Seasoned years of work experience Seasoned experience required in Engineering function within a medium to large ICT organisation Seasoned experience of Managed Services Excellent working knowledge of ITIL processes Excellent experience working with vendors and/or 3rd parties Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network and support independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP / NSE 5 certified or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network and support independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP / NSE 5 certified or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

***Implementation Consultant (Telephony & Networking) - Contract Opportunity- 100% remote - India*** Our international IT Consulting client is looking for Implementation Consultant (Telephony & Networking) as below. Job Title: Implementation Consultant (Telephony & Networking) Contract: 12 Months + extension Engagement: Full-time Location: Remote (very rare travel) Work Time zones: APJ, EMEA or AMER Languages: English (Fluent) Start date: by July 2025 Key Responsibilities: Own and manage customer implementation, ensuring successful CCaaS deployment. Perform end-to-end Network and IP Telephony assessments , identifying bottlenecks and areas for improvement. Analyze Signaling and Media streams, execute Network diagnostics to troubleshoot Voice quality issues. Work closely with CPaaS vendors and Carrier partners to optimize voice connectivity. Act as the primary technical contact for customers during UAT and post-Go-Live . Develop best practice guidelines for customers on network configurations and VoIP optimizations. Assist with customer training on voice quality monitoring tools and configurations. Requirements: 5+ years of experience in VoIP, Telecom, and Networking domains. Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP) , Networking fundamentals (UDP/TCP/IP, DNS, MPLS), QoS ( latency, jitter, packet loss mitigation) and CCaaS platforms (e.g., Genesys, Five9, Amazon Connect). Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC. Hands-on experience with Network topologies, VPNs, IPSec, Firewalls, and NAT traversal for VoIP. Ability to collaborate with CPaaS vendors, Carrier partners, and Engineering teams . Strong troubleshooting skills, with experience using network monitoring and debugging tools . Excellent communication skills, with the ability to translate technical issues for non-technical stakeholders . Let's connect for more details, please apply on the job post or send me your most updated CV on jdabaas@redglobal.com Show more Show less

Network Engineer L2 Hands on – Forcepoint Firewall Hands on – SDWAN Infra Management Knowledge of MPLS Network Knowledge of Network Routing Good-to-Have Forcepoint Firewall Admin (NGFW) certification Knowledge of Checkpoint & FortiGate Firewall Roles and Responsibilities Hands on – Forcepoint Firewall Hands on – SDWAN Infra Management Knowledge of MPLS Network Knowledge of Network Routing Good-to-Have Forcepoint Firewall Admin (NGFW) certification Knowledge of Checkpoint & FortiGate Firewall

Network Admin L3 Job Description INTERNAL Job Summary: The Network L3 Engineer is responsible for the design, implementation, maintenance, and troubleshooting of advanced network systems. This role requires a deep understanding of network architecture, protocols, security, and performance optimization to ensure the reliable and efficient operation of the company's network infrastructure. Key Responsibilities: 1. Network Design and Implementation: oDesign, plan, and implement complex network solutions that meet business needs and requirements. oDevelop and maintain network diagrams and documentation. oEvaluate and recommend new technologies and solutions to improve network performance and security. oConfiguration & testing of new network devices with help of OEM and Vendors 2. Network Maintenance and Troubleshooting: oMonitor network performance and proactively identify and resolve issues. oPerform advanced troubleshooting and problem resolution for network-related incidents. oCoordinate with other IT teams to resolve network-related issues and ensure minimal downtime. oResponsible entire network issues and scopes oAnalysis of logs and troubleshooting 3. Network Security: oImplement and manage network security measures, including firewalls, VPNs, and intrusion detection/prevention systems. oConduct regular security assessments and audits to ensure compliance with security policies and standards. oRespond to and mitigate network security incidents. oImplement privilege rights based on user rights for controlled access. Customer’s concerned people in a prescribed format will authorize all requests for user creation, modification and deletion 4. Network Optimization: oAnalyze network traffic patterns and optimize network performance. oImplement quality of service (QoS) policies to prioritize critical network traffic. oWork with vendors and service providers to optimize network services and performance. oContinual Service Improvement Planning and executions o Performance tuning implementation suggested by OEM or product vendor 5. Documentation and Reporting: oMaintain comprehensive documentation of network configurations, changes, and procedures. oGenerate regular reports on network performance, security, and capacity. oPreparing, maintaining and updating of SOP and KB articles oPeriodic auditing if network devices oPreparing root cause analysis Network Admin L3 Job Description INTERNAL 6. Project Management: oLead and participate in network-related projects, ensuring timely and successful completion. oCoordinate with stakeholders to gather requirements and provide regular project updates. 7. Mentoring and Support: oProvide technical guidance and mentorship to junior network engineers (L1/L2). oAssist with training and knowledge sharing within the team. Qualifications: •Education: Bachelor's degree in Technology or a related field. Relevant certifications (e.g., CCNP, CCIE, etc.), these are optional. •Experience: Minimum of 8-10 years of experience in network engineering, with a focus on advanced network design, implementation, and troubleshooting. • Technical Skills: oProficiency with network protocols and technologies (e.g., TCP/IP, BGP, OSPF, MPLS, etc.). oExperience with network security technologies (e.g., firewalls, VPNs, IDS/IPS). oKnowledge of network monitoring and management tools. oFamiliarity with cloud networking and virtualization technologies. oStrong scripting and automation skills (e.g., Python, Ansible) are a plus. oKnowledge of Handing and closure of Critical P1 network incidents oExpertise Knowledge in network firewall and switches high availability oKnowledge Network Load balancing knowledge oExpertise Knowledge in Network devices firmware upgrades oExpertise Knowledge in Implementation of network devices security oKnowledge of Configuration-backup and management for networking devices oGood exposure in Co-ordination with OEM oExpertise in Network Infra capacity management • Soft Skills: oExcellent problem-solving and analytical skills. oStrong communication and interpersonal skills. oAbility to work independently and as part of a team. oDetail-oriented and organized. Working Conditions: oMay require occasional on-call support and availability outside of regular business hours. oMay involve lifting and transporting network equipment. Show more Show less

Job Description Job Responsibilities Develop, execute, and automate detailed feature test plans for BRAS protocols like PPPoE, DHCP, L2TP, IPv6, Multicasting, SNMP, and L2/L3 protocols such as BGP, OSPF, ISIS, VPLS, QoS, Policy, and PPP. Review Market Requirements Documents, Product Description Documents, and Functional Specifications. Collaborate with Technical Publications teams for documentation review. Support Beta teams during feature adoption. Work with Product Managers to identify feature deployment scenarios and incorporate them into test plans. Rapidly respond to customer queries and escalations. Conduct knowledge dissemination sessions and mentor junior engineers. Provide technical presentations and respond to queries from JTAC and Systems Engineers. Qualifications & Skills Education: BE/ME/MCA in Computer Science or Electronics & Communication Engineering. Experience: Min 8-14 years in product testing and BRAS/L2/L3 protocols testing. Certifications: JNCIA, JNCIS, JNCIP, CCNP (preferred). Technical Expertise: Strong understanding of OSI Model, TCP/IP protocol suite (ARP, IP, ICMP, IGMP, TCP, UDP, SNMP, FTP). Knowledge of protocols like PPP, PPPoE, DHCP, HTTP, Radius, AAA, L2TP, IGMP. Familiarity with routing protocols such as ISIS, OSPF, BGP, QoS, Multicast, MPLS, and VPLS. Expert-level proficiency in Python, Perl, and complex automation. Experience with test tools like IXIA and Spirent. Soft Skills: Strong analytical skills, problem-solving ability, and teamwork. Show more Show less

Job Overview: We are seeking experienced Network Engineers / Data Centre Engineers to deliver L3/L4 level support for complex networking environments both remotely and on-site. Candidates must have a solid background in network infrastructure, strong troubleshooting skills, and hands-on experience with a wide range of technologies including AWS, Cisco, and Palo Alto. Key Responsibilities: Provide Level 3 and 4 network support Troubleshoot and resolve complex network issues in real-time, both remotely and on-site Deploy and maintain network devices and services in enterprise and cloud environments Perform routine maintenance, upgrades, and patches on network hardware and software Collaborate with cross-functional teams including cloud, security, and systems engineers Document network configurations, troubleshooting steps, and resolution protocols Ensure high availability and optimal performance of network services Technical Requirements: Cloud Networking (AWS): Hands-on experience with AWS networking services including: VPCs , Subnets , Route Tables Load Balancers (ALB/ELB/NLB) Gateways (Internet/NAT/VPN) Cross-connects , Direct Connect links Security Groups , Network ACLs Firewall & Security: Strong expertise with Palo Alto firewalls Policy management, traffic inspection, VPN configuration, and troubleshooting Network Infrastructure (Cisco): Cisco CCNP or CCNE certification preferred (or equivalent hands-on experience) Proficiency with Cisco routers, switches, and wireless infrastructure Routing & Switching Protocols: In-depth knowledge of: Spanning Tree Protocol (STP) BGP , RIP , OSPF VLANs, Trunking, Link Aggregation Network Connectivity & Technologies: Familiarity with: Ethernet , WiFi , Fiber Optics (FO) Structured cabling standards and Data Centre practices VPN & WAN Technologies: Expertise in: IPsec , SSL VPN , PPTP , PPPoE MPLS , Site-to-Site and Client VPNs Soft Skills & Additional Requirements: Excellent problem-solving and analytical skills Strong verbal and written communication skills in English (French and/or Spanish is a plus) Ability to work independently and handle high-pressure situations Willingness to travel locally for on-site support as required Show more Show less

Test Engineer - Security Testing (IPv6, MPLS, IP protocol, and telecom lab setup/testing on routers/switches), EMC, Telecom, Radio, Safety protocols testing Meet the Team We are part of Corporate Compliance team and responsible for regulatory Compliance for all Cisco products across all geographies. We work with cross-functional teams within Supply Chain, Engineering and BUs to drive various initiatives necessary to improve product compliance. We are responsible for building long term sustainable process and roadmap to improve Ciscos Compliance and Security posture. We ensure Cisco products comply with compliance requirements and achieve regulatory approvals and provide support to Ciscos Compliance Mission. Your Impact We are seeking a Compliance Engineer - Cybersecurity focus. As a technical specialist, you will collaborate with business units, local sales, and cross-functional teams to ensure Cisco products meet compliance requirements and achieve necessary regulatory approvals. Maintain up-to-date internal documentation and compliance databases, and manage all documentation related to product testing and certification. Provide support for lab tests and resolve compliance-related issues, while staying informed about security requirements and regulations in various countries, and communicate updates to internal teams. Potentially support cybersecurity certificate documentation for other APJC countries, and contribute to technology compliance activities under the guidance of the compliance leader. Conduct information security assessments covering domains such as product security, network, and application security. Address inquiries related to Cisco products, regulations, and compliance, leveraging experience with Cisco products, lab setups, and instruments to troubleshoot and manage lab tests, particularly focusing on telecom and security, ensuring products pass tests and secure regulatory approvals. Minimum Qualifications: Bachelor's or Master's degree in Electrical Engineering or Computer Science with skills in computer programming and cybersecurity protocols. Minimum of 6 years of related cybersecurity compliance experience. Knowledge of compliance frameworks such as SOC2, ISO27001, and Common Criteria. Experience with Cisco technology and equipment; CCNA/CCNP/CCIE preferred. Familiarity with common IT systems, IPv6, MPLS, IP protocol, and telecom lab setup/testing on routers/switches. Preferred Qualifications: Strong interpersonal, verbal, and written communication skills. Team player with strong organizational and planning skills. Ability to connect and communicate with both business and IT technical staff. Ability to multi-task, focus, and tackle problems analytically. Project management skills.

Job Title: Network Architect – AI Data Center Infrastructure Workplace Type: On-Site Location: Mumbai Job Type: Full-Time About Us: We are a well-funded stealth-mode AI startup on a mission to redefine global computational infrastructure by establishing a cutting-edge AI data center offering GPU compute services. Our state-of-the-art infrastructure will support global customers across industries, enabling seamless access to high-performance GPU compute for AI, machine learning, and deep learning workloads. If you’re passionate about designing robust and scalable network architectures for next-generation AI data centers, this is the opportunity to join a dynamic team at the forefront of technological innovation. About the Role: We are seeking a highly skilled Network Architect to lead the design, deployment, and management of the network infrastructure for our AI data center. You will play a critical role in ensuring high availability, low latency, and scalability for the data center’s operations, supporting global GPU compute workloads. Key Responsibilities: Network Architecture Design: Design and implement the network architecture for a high-performance AI data center, ensuring scalability, security, and fault tolerance. Plan and design multi-tier network architectures to support distributed GPU workloads, storage, and compute nodes. High-Performance Networking: Optimize network configurations for low-latency, high-bandwidth communication between compute and storage nodes. Implement high-speed interconnects (e.g., InfiniBand, RDMA, Ethernet fabrics) for GPU workloads. Infrastructure Deployment: Oversee the deployment of network hardware, including switches, routers, firewalls, and load balancers. Implement SDN (Software-Defined Networking) solutions to streamline traffic flow and management. Global Connectivity: Design secure and reliable global connectivity solutions for seamless access by customers across geographies. Collaborate with ISPs and telecom providers for WAN optimization and global network reach. Security and Compliance: Establish robust network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems (IDS/IPS). Ensure the network complies with industry standards, including GDPR, HIPAA, and ISO 27001. Monitoring and Maintenance: Implement network monitoring and performance tools to ensure uptime and reliability. Define SLAs and troubleshoot network-related issues to minimize downtime. Collaboration: Work closely with infrastructure, storage, and software teams to align network design with the data center's operational requirements. Provide technical guidance to engineers and stakeholders during project execution. Innovation and Optimization: = Stay updated on emerging technologies like NVMe-over-Fabrics, 400G Ethernet, and AI-optimized networking solutions. Propose upgrades to improve performance, reduce costs, and optimize energy efficiency. What We’re Looking For: Educational Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, Networking, or a related field. Relevant certifications (e.g., CCIE, JNCIE, or AWS/Azure/GCP networking certifications) are highly desirable. Experience: 8+ years of experience in network architecture, with a focus on data centers and high-performance networking. Proven experience designing and deploying network solutions for large-scale, distributed environments. Technical Expertise: Networking Protocols: In-depth knowledge of TCP/IP, BGP, OSPF, MPLS, VXLAN, and EVPN. Data Center Networking: Hands-on experience with high-speed networking technologies such as InfiniBand, RDMA, and 400G Ethernet. Hardware and Tools: Proficiency with Cisco, Juniper, Arista, and Mellanox network devices. Cloud Integration: Familiarity with hybrid cloud and multi-cloud networking solutions (AWS, GCP, Azure). Network Automation: Experience with automation tools like Ansible, Terraform, and Python scripting. Security: Expertise in firewalls, VPNs, IDS/IPS, DDoS mitigation, and Zero Trust Architecture. Monitoring and Analytics: Experience with tools like Nagios, Zabbix, SolarWinds, and NetFlow. Soft Skills: Strong problem-solving and analytical skills to tackle complex network challenges. Excellent communication skills to articulate technical concepts to non-technical stakeholders. Proven leadership and team collaboration abilities. What We Offer: Opportunity to design and implement a state-of-the-art AI data center from the ground up. A competitive salary and benefits package. A dynamic work environment that encourages innovation and professional growth. Ready to Build the Future of AI Infrastructure? Join us to shape the backbone of tomorrow’s AI-powered world! Show more Show less

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Group Description Team is responsible of driving technology leadership in Juniper’s switching products (MX, PTX and ACX), deployed in some of the world’s largest enterprises and data centers. JDI is driving Juniper’s growth in revenue and market share in switching, routing space, by delivering market leading products with continuous innovation and relentless execution. About the Position: The Software Engineer in Test is a highly technical role in Networking Products validation and automation of test cases. The Candidate should be well versed with networking fundamentals, cos, firewall, L2/L3 protocols ,virtualization technologies and test frameworks & test automation. Key Responsibilities include but are not limited to: platforms features qualification Design quality test plan based on Requirements Building topology required for testing Good analytical skills Execute test cases and create automation scripts. Provide weekly reports on progress Desired Technology Knowledge on: Switches and IP Networking Fundamentals. Internet Protocols: TCP/UDP/IPv4/IPv6 Expertise in one of the below technical areas Layer 2: Data center & Switching technologies STP,RSTP,MSTP Access control, DHCP,Dot1X,POE FCOE Virtual chassis, clustering Layer 3: Routing and routed protocols MPLS, LDP, RSVP,L3VPN,L2VPN OSPF,ISIS,BGP Platform specific features : COS ,Firewall,ACL Schedulers ,Rate limiters Virtualization technologies Multi chassis, clustering Automation is mandatory for all technical areas Perl, python Experience/Qualification: BE/BTEC/ME/MTEC from reputed university/college 1-2+ year of experience in networking products qualification Certifications in networking like JNCIA/JNCIS/JNCIP or equivalent will be an added advantage Google Gtest, Python unit class based test and Machine learning experience will be added advantage About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less

What Youll do You will be responsible for: Crafting, automating, configuring, and qualifying customer use cases based on IOS XR platforms. This includes generating test plans and dynamically prioritizing tasks based on customer demands, maximizing the right technical expertise and skills in each area. Designing and developing innovative test frameworks and tools to support the test execution environment, as well as develop web-based GUIs that use analytics and machine learning to thoughtfully display and analyze execution results. Driving test cases both manually and through automation, raising, tracking, prioritizing, and verifying defects and fixes. Proactively seek continuous improvements in test coverage, execution, and automation, optimizing performance and configuration dimensioning. Reproduce customer issues in internal test labs as requested by the customer support team, generate test execution. Collaborating with the development team, account team, and customers to understand and validate customer use cases. Minimum Qualifications: Bachelors in STEM with 7+ years of relevant experience or Masters in STEM with 5+ years of relevant experience 4+ years of programming experience with Python or Go Networking domain experience working with L2 or L3 networking protocols such as ISIS, BGP, MPLS, IPv6, GRE, MPLS-TE, LDP, RSVP,LDP, Segment routing, L2VPN,L3VPN,EVPN. Experience in networking automation and software quality assurance Preferred Qualifications Hands on experience with GIT, Jira, Jenkins and CI/CD pipeline tools Industry certification such as CCIE/CCNP/Cisco DevNet will be a plus. Experience with network automation frameworks like pyATS, Pytest Ansible & Robot Experience with network monitoring tools like Grafana, telegraf, Elasticsearch and InfluxDB Experience in working with traffic generators like Ixia and Spirent. Experience in network programmability - gNMI, gRPC, NETCONF,YANG REST APIs, RPC Strong Linux experience, with preferred knowledge of virtualization and containerization technologies - KVM, VMware, Docker, and Kubernetes Strong troubleshooting and problem-solving skills. Experience with AI and machine learning is a plus Understanding and hands on Cisco IOS/IOS-XR platforms

Job Title: Network Engineer L2 & L3 No. of Vacancies: 4 Location: Mumbai - Andheri East Experience Level: Mid to Senior Level Company Overview: At Aerpace Communications Private Limited , we are not just another internet service provider. We position ourselves as IT connectivity consultants to our clients, offering end-to-end, turnkey solutions tailored for modern enterprises. As an Enterprise Sales Executive, you will be responsible for acquiring and managing key corporate accounts, driving high-value leased line and bandwidth sales, and acting as a trusted advisor for clients' IT connectivity needs. Job Description: We are seeking a motivated and skilled NOC Engineer L2 & L3 to join our team. In this role, you will be responsible for handling Network. You will collaborate with cross-functional teams to deliver high-quality results and contribute to the success of our projects. Key Responsibilities: 1. Switching and routing - should have worked on Mikrotik, Huawei, Cisco, TP Link, Juniper. 2. Knowledge of IPV6 and Implementation. 3. OLT, ONU/ONT, wifi Router - Should good at configuration as well as trouble shooting. 4. Windows and Linux - will be an added advantage. 5. Knowledge of firewall will be added advantage. 6. Skills - TCP/IP , OSPF, MPLS, BGP & Tunneling. (Preferably for L3) Requirements: 5+ years of relevant experience in Network profile. Strong problem-solving and communication skills Ability to work independently and as part of a team. Interested candidates can submit their resume on hr@aerloop.com.

Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

Spark Academy is looking for GRE Faculty to join our dynamic team and embark on a rewarding career journey Developing and teaching plans. Advising and mentoring students Conducting research and publishing findings in academic journals Participating in departmental and university-wide committees Engaging in professional development activities to stay current in the field. Excellent communication and interpersonal skills Positions open for Maths, Biology, Physics and Chemistry faculty Prior Teaching experience of a minimum of 5 years Knowledge related to the subject is a must

About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

Who we are This team delivers common software modules for Cisco Network Operating System (NOS). The team works on Routing Protocol software which includes BGP, IGPs, Multicast as well as transport protocols like SR and overlay services like VXLAN, EVPN. For XR, the team also is responsible for layers starting with the kernel and Operating System, through core infrastructure such as IPCs, databases, pub-sub mechanisms, state management, to routing/forwarding infrastructure through to management interfaces like CLI or specific programmable APIs. The team is also responsible for Security and services like 3rd party Application hosting. The Developer Experience team is responsible for tools and applications that enable the development, test and delivery of the above software. This covers development VMs to IDEs to Source Code Management to test frameworks to compilers etc. again spanning XR, NX and XE Network Operating Systems. What Youll Do You will collaborate with account teams, product management, other engineering team, , architect and design sophisticated product requirements/challenges. Demonstrate strong technical leadership via innovative solutions to customer problems including successful deployment. Partner with other senior architects across Cisco on new opportunities and broad initiatives. Be in the forefront of development of complex projects, working with managers for detailed planning and execution strategy, identify intermediate, well defined achievements. Act as a mentor and develop strong technical talent, leading towards development of long term expertise, technical competency. Do innovation within the team and chip in to Ciscos intellectual property. Participate in critical partner concern and strengthen product quality by identifying hot spots and deriving solution for the same. Keep upto date with technology trends relevant to the group, adopt newer technologies and rapid prototyping to demonstrate. Who Youll Work With As a key member of the MIG PI group you will work with engineers to architect, design, develop products and solutions for worlds largest web scalers, cloud companies, SPs, 5G mobile networks. You will work in an agile environment that constantly evolves to meet customer business requirements. You will be interacting and working closely with some of the finest talent in the industry across the world. You will interact with product management team to understand the requirements, collaborate with other software developers and work closely with quality assurance team to deliver high quality products and solutions. Who You Are An accomplished technical leader with experience in building resilient, scalable, and secure platforms using opensource and commercial software. You believe in codifying and automation (infra as code) and have the approach that anything is possible till validated otherwise. You are willing to explore unknowns quickly, be a sounding board and dependable consultant on wide range of product ideas. Desired Skillsets BE/B. Tech or higher degree in CS/EC or equivalent Experience of 15+ years in Networking industry with significant experience in technical leadership role Possess in-depth knowledge and understanding of routing and switching technologies, especially SR, SRv6, EVPN, MPLS, VXLAN, various L2/L3 protocols Extensive experience in architecting and design of complex networking systems and various software engineering principles Expert and experience in C, C++, Python etc Experience with linux , kernel programming and open source technologies is a plus

WithinCDO Infra Networks, the Networks tower manages globally the life cycle, delivery, quality and performance of the Wide Area Network, internet connections, network traffic management, (W) LAN, DNS/DHCP and all other aspects of connectivity for Nokia Networks offices and partners. Senior Network Engineeris responsible for IT service management handling Incident management, Problem management, Change management for Wide area network. Work on technical design, functionality, configuration, performance and quality of connectivity.This is a position in network operations center (NOC) for enabling reliable service operation for IT network services. You have: Bachelors degree in Telecommunications, Information Technology, Computer Science, or equivalent 10+ years of experience in complex network services In-depth knowledge of TCP/IP, VRRP, DNS, ARP, STP, and related technologies Proficient in routing protocols such as OSPF, BGP, and MPLS Hands-on experience with Nokia 7X50/77XX/7210 hardware/software and CLI Experience in enterprise WAN architecture and security with Firewalls Strong understanding of enterprise wired and wireless networks It would be nice if you also had: Experience in requirement gathering processes Understanding of ITIL processes Excellent verbal and written communication skills in English Ability to thrive in a global, multicultural team Analyzing production network issues and resolve Follow troubleshooting mechanisms and suggest corrective action Work in 24x7 support model and provide required shift handover Own incident ticket resolution end-to-end and find a way to resolve or provide technical workarounds Coordinates with junior NOC engineers to analyze the issue, capture new logs if required Coordinates solution provisioning and deployment by WAN connectivity service providers Escalate to very complex network issue to L4 engineer for support.

Responsible for documenting incidents and problems per the IBM Cloud IaaS Network Services standards and practices. Serves as a technical expert in troubleshooting, problem identification and resolution of networking issues which include switches and routers belonging to Cisco, Arista Juniper etc. Should be conversant with various networking protocols/technologies and should have hands-on experience with various network support tools. The engineer should be able to make decisions based on risk, best practice and business need and clearly articulate the decision points and should have excellent written (including documentation) and verbal (communication) skills. Has knowledge in handling DataCenter environment and well versed in automation (preferably Python) to reduce toil. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Should be willing to work in the shift environment and maintain adherence to shift timings Well versed in DataCenter technologies and functioning (EVPN, RSVP, Spine and Leaf, L3VPN) Should be proficient and hands-on in networking concepts – both Layer-2 (Port-channel, switching concepts) and Layer-3 (BGP, MPLS, VRF) Python coding with the ability to write code to grep required outputs targeted towards simplifying our toil Active monitoring of the Alert Dashboard Understanding VPC and overlay terminologies Should have good skills in troubleshooting, problem identification and resolution of networking issues Should have solid experience creating technical documentation for current and future state network support needs Ability to make decisions based on risk, best practice and business need and clearly articulate the decision points Ability to timeline incidents accurately and collaborate with external teams, vendors and prov An urge to take ownership of issues and drive the best-known solution into the discussions for the long-term goals of said projects with an eye for constant improvement 6+ years of working on large scale service provider networks 4+ years routing and switching experience Very good English verbal and written communication and soft skills Preferred technical and professional experience May have worked in a multi-vendor environment with experience in Cisco, Juniper, Arista vendors. Familiarity with the ITIL process. Valid Networking Certification – Any vendor