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15.0 years
0 Lacs
Kochi, Kerala, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: IT Delivery Manager - Offshore Delivery Center (ODC) Company Overview: At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY Technology, we understand that technology is the key to unlocking our clients’ potential and creating lasting value through innovation. We’re building a better working world by providing EY and our clients the products, services, support & insights to win in the market. We create value by helping clients solve complex business problems through differentiated technological solutions. We innovate in how we deliver products and support to the enterprise to enable our success. The Selected Candidate: As IT Delivery Manager for ODC, you will be responsible for orchestrating and overseeing the IT setup, operation, and management of Offshore Delivery Centers. You will ensure that technologies in ODC’s operate efficiently, meet client requirements, and maintain high standards of security, quality, and service delivery. Leads the leads the consulting, design and delivery of ODC IT Infrastructure Is accountable for operations and support for all technology components leveraged by the ODC’s Drive best practices for data security, privacy, and integrity Ensure the reliability and efficiency of IT infrastructure Works with other departments across the business to help define and deliver business value, as well as interfacing and communicating with program teams, management and stakeholders to deliver niche and complex ODC projects Your Key Responsibilities Include: Manage the IT lifecycle of ODCs, including presales technology conversations, build, operations, end-of-life management, and decommissioning. Coordinate with cross-functional teams to ensure seamless project execution and ODC operations. Monitor ODC performance, identifying and addressing any issues or risks. Manage incident, problem, change, and release processes in alignment with ODC best practices. Communicate regularly with clients to provide updates and gather feedback. Ensure that all ODC related IT deliverables meet quality standards and client expectations. Manage ODC IT resources, including internal resources and external vendors. Oversee the implementation of security measures and quality assurance mechanisms in ODCs. Ensure compliance with service level agreements (SLAs), KPIs, contractual obligations, and governance protocols. Develop and maintain project plans, schedules, and budgets for ODC setup and operations. Implement and maintain quality assurance processes to deliver high-quality solutions. Define, deploy, continuously evaluate, and improve delivery processes. Accountable for oversight of any third party deliverables and service Client Engagement Act as the primary point of contact for clients, managing relationships and ensuring client satisfaction. Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Conduct regular service reviews and governance meetings Build and maintain strong client relationships to ensure satisfaction and retention Continuous Improvement Identify and implement service optimization opportunities Drive automation, standardization, and best practices across engagements Monitor service trends and proactively address recurring issues Drive continuous improvement initiatives to enhance operational efficiency. Financial & Contract Management Track and report on service delivery budgets, forecasts, and actuals Manage vendors, support contract renewals, scope changes and commercial discussions Operations and Monitoring Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Anchor client calls specific to ODC IT ops Lead audit and compliance specific to IT security, IT ops and compliances Implement and manage monitoring tools to ensure continuous availability and performance of IT services. Lead the response to operational incidents, ensuring timely resolution. Continuously monitor and optimize system performance. Plan and manage the capacity of IT resources. Generate and present regular reports on operational performance. Ensure compliance with relevant regulations and standards. Manage relationships with third-party vendors and service providers. Oversee the implementation of changes to IT systems and services. Skills and Attributes for Success: Deep understanding of service-level agreements (SLAs), governance, and compliance requirements. Project Management Expertise – Strong skills in planning, execution, and monitoring of transition activities. Governance & Compliance Knowledge – Understanding of regulatory requirements, service level agreements (SLAs), OLAs Stakeholder Management – Ability to coordinate and communicate effectively with internal teams and Business stakeholders Ability to analyse risk management frameworks and proactively mitigate operational risks. Ability to manage stakeholder expectations and bridge gaps between client teams and Support teams Capable of effectively managing and adapting in real-time to handle last-minute requests and escalations. Required Technical Skills Expertise in IT Service Management (ITSM) frameworks such as ITIL. Strong understanding of IT infrastructure, software development, and ODC specific networking (VPNs, MPLS, SD WAN etc) and delivery methodologies. Prior experience in setup/operation of ODC’s Understanding COR, DCCR, VDO Deep understanding of IT Networking, Cloud and various types of VPN solutions Education: Bachelor’s degree in Computer Science, Information Technology or any related field. ITIL Intermediate certification What We Look For Strong analytical skills and problem-solving ability A self-starter, independent-thinker, curious and creative person with ambition and passion Demonstrated leadership skills with the ability to motivate and manage teams. Excellent inter-personal, communication, collaboration, and presentation skills Strong analytical and problem-solving skills. Excellent organizational and time management skills. Ability to adapt to changing business environments. Customer focused Positive and constructive minded Takes responsibility for continuous self-learning Takes the lead and makes decisions in critical times and tough circumstances Attention to detail High levels of integrity and honesty Experience: Overall, 15+ years of experience in IT Infrastructure Operations and Management, with proven experience as a Delivery Manager or in a similar role, preferably with experience in setting up ODCs. What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 1 month ago
15.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: IT Delivery Manager - Offshore Delivery Center (ODC) Company Overview: At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY Technology, we understand that technology is the key to unlocking our clients’ potential and creating lasting value through innovation. We’re building a better working world by providing EY and our clients the products, services, support & insights to win in the market. We create value by helping clients solve complex business problems through differentiated technological solutions. We innovate in how we deliver products and support to the enterprise to enable our success. The Selected Candidate: As IT Delivery Manager for ODC, you will be responsible for orchestrating and overseeing the IT setup, operation, and management of Offshore Delivery Centers. You will ensure that technologies in ODC’s operate efficiently, meet client requirements, and maintain high standards of security, quality, and service delivery. Leads the leads the consulting, design and delivery of ODC IT Infrastructure Is accountable for operations and support for all technology components leveraged by the ODC’s Drive best practices for data security, privacy, and integrity Ensure the reliability and efficiency of IT infrastructure Works with other departments across the business to help define and deliver business value, as well as interfacing and communicating with program teams, management and stakeholders to deliver niche and complex ODC projects Your Key Responsibilities Include: Manage the IT lifecycle of ODCs, including presales technology conversations, build, operations, end-of-life management, and decommissioning. Coordinate with cross-functional teams to ensure seamless project execution and ODC operations. Monitor ODC performance, identifying and addressing any issues or risks. Manage incident, problem, change, and release processes in alignment with ODC best practices. Communicate regularly with clients to provide updates and gather feedback. Ensure that all ODC related IT deliverables meet quality standards and client expectations. Manage ODC IT resources, including internal resources and external vendors. Oversee the implementation of security measures and quality assurance mechanisms in ODCs. Ensure compliance with service level agreements (SLAs), KPIs, contractual obligations, and governance protocols. Develop and maintain project plans, schedules, and budgets for ODC setup and operations. Implement and maintain quality assurance processes to deliver high-quality solutions. Define, deploy, continuously evaluate, and improve delivery processes. Accountable for oversight of any third party deliverables and service Client Engagement Act as the primary point of contact for clients, managing relationships and ensuring client satisfaction. Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Conduct regular service reviews and governance meetings Build and maintain strong client relationships to ensure satisfaction and retention Continuous Improvement Identify and implement service optimization opportunities Drive automation, standardization, and best practices across engagements Monitor service trends and proactively address recurring issues Drive continuous improvement initiatives to enhance operational efficiency. Financial & Contract Management Track and report on service delivery budgets, forecasts, and actuals Manage vendors, support contract renewals, scope changes and commercial discussions Operations and Monitoring Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Anchor client calls specific to ODC IT ops Lead audit and compliance specific to IT security, IT ops and compliances Implement and manage monitoring tools to ensure continuous availability and performance of IT services. Lead the response to operational incidents, ensuring timely resolution. Continuously monitor and optimize system performance. Plan and manage the capacity of IT resources. Generate and present regular reports on operational performance. Ensure compliance with relevant regulations and standards. Manage relationships with third-party vendors and service providers. Oversee the implementation of changes to IT systems and services. Skills and Attributes for Success: Deep understanding of service-level agreements (SLAs), governance, and compliance requirements. Project Management Expertise – Strong skills in planning, execution, and monitoring of transition activities. Governance & Compliance Knowledge – Understanding of regulatory requirements, service level agreements (SLAs), OLAs Stakeholder Management – Ability to coordinate and communicate effectively with internal teams and Business stakeholders Ability to analyse risk management frameworks and proactively mitigate operational risks. Ability to manage stakeholder expectations and bridge gaps between client teams and Support teams Capable of effectively managing and adapting in real-time to handle last-minute requests and escalations. Required Technical Skills Expertise in IT Service Management (ITSM) frameworks such as ITIL. Strong understanding of IT infrastructure, software development, and ODC specific networking (VPNs, MPLS, SD WAN etc) and delivery methodologies. Prior experience in setup/operation of ODC’s Understanding COR, DCCR, VDO Deep understanding of IT Networking, Cloud and various types of VPN solutions Education: Bachelor’s degree in Computer Science, Information Technology or any related field. ITIL Intermediate certification What We Look For Strong analytical skills and problem-solving ability A self-starter, independent-thinker, curious and creative person with ambition and passion Demonstrated leadership skills with the ability to motivate and manage teams. Excellent inter-personal, communication, collaboration, and presentation skills Strong analytical and problem-solving skills. Excellent organizational and time management skills. Ability to adapt to changing business environments. Customer focused Positive and constructive minded Takes responsibility for continuous self-learning Takes the lead and makes decisions in critical times and tough circumstances Attention to detail High levels of integrity and honesty Experience: Overall, 15+ years of experience in IT Infrastructure Operations and Management, with proven experience as a Delivery Manager or in a similar role, preferably with experience in setting up ODCs. What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 1 month ago
15.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: IT Delivery Manager - Offshore Delivery Center (ODC) Company Overview: At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY Technology, we understand that technology is the key to unlocking our clients’ potential and creating lasting value through innovation. We’re building a better working world by providing EY and our clients the products, services, support & insights to win in the market. We create value by helping clients solve complex business problems through differentiated technological solutions. We innovate in how we deliver products and support to the enterprise to enable our success. The Selected Candidate: As IT Delivery Manager for ODC, you will be responsible for orchestrating and overseeing the IT setup, operation, and management of Offshore Delivery Centers. You will ensure that technologies in ODC’s operate efficiently, meet client requirements, and maintain high standards of security, quality, and service delivery. Leads the leads the consulting, design and delivery of ODC IT Infrastructure Is accountable for operations and support for all technology components leveraged by the ODC’s Drive best practices for data security, privacy, and integrity Ensure the reliability and efficiency of IT infrastructure Works with other departments across the business to help define and deliver business value, as well as interfacing and communicating with program teams, management and stakeholders to deliver niche and complex ODC projects Your Key Responsibilities Include: Manage the IT lifecycle of ODCs, including presales technology conversations, build, operations, end-of-life management, and decommissioning. Coordinate with cross-functional teams to ensure seamless project execution and ODC operations. Monitor ODC performance, identifying and addressing any issues or risks. Manage incident, problem, change, and release processes in alignment with ODC best practices. Communicate regularly with clients to provide updates and gather feedback. Ensure that all ODC related IT deliverables meet quality standards and client expectations. Manage ODC IT resources, including internal resources and external vendors. Oversee the implementation of security measures and quality assurance mechanisms in ODCs. Ensure compliance with service level agreements (SLAs), KPIs, contractual obligations, and governance protocols. Develop and maintain project plans, schedules, and budgets for ODC setup and operations. Implement and maintain quality assurance processes to deliver high-quality solutions. Define, deploy, continuously evaluate, and improve delivery processes. Accountable for oversight of any third party deliverables and service Client Engagement Act as the primary point of contact for clients, managing relationships and ensuring client satisfaction. Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Conduct regular service reviews and governance meetings Build and maintain strong client relationships to ensure satisfaction and retention Continuous Improvement Identify and implement service optimization opportunities Drive automation, standardization, and best practices across engagements Monitor service trends and proactively address recurring issues Drive continuous improvement initiatives to enhance operational efficiency. Financial & Contract Management Track and report on service delivery budgets, forecasts, and actuals Manage vendors, support contract renewals, scope changes and commercial discussions Operations and Monitoring Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Anchor client calls specific to ODC IT ops Lead audit and compliance specific to IT security, IT ops and compliances Implement and manage monitoring tools to ensure continuous availability and performance of IT services. Lead the response to operational incidents, ensuring timely resolution. Continuously monitor and optimize system performance. Plan and manage the capacity of IT resources. Generate and present regular reports on operational performance. Ensure compliance with relevant regulations and standards. Manage relationships with third-party vendors and service providers. Oversee the implementation of changes to IT systems and services. Skills and Attributes for Success: Deep understanding of service-level agreements (SLAs), governance, and compliance requirements. Project Management Expertise – Strong skills in planning, execution, and monitoring of transition activities. Governance & Compliance Knowledge – Understanding of regulatory requirements, service level agreements (SLAs), OLAs Stakeholder Management – Ability to coordinate and communicate effectively with internal teams and Business stakeholders Ability to analyse risk management frameworks and proactively mitigate operational risks. Ability to manage stakeholder expectations and bridge gaps between client teams and Support teams Capable of effectively managing and adapting in real-time to handle last-minute requests and escalations. Required Technical Skills Expertise in IT Service Management (ITSM) frameworks such as ITIL. Strong understanding of IT infrastructure, software development, and ODC specific networking (VPNs, MPLS, SD WAN etc) and delivery methodologies. Prior experience in setup/operation of ODC’s Understanding COR, DCCR, VDO Deep understanding of IT Networking, Cloud and various types of VPN solutions Education: Bachelor’s degree in Computer Science, Information Technology or any related field. ITIL Intermediate certification What We Look For Strong analytical skills and problem-solving ability A self-starter, independent-thinker, curious and creative person with ambition and passion Demonstrated leadership skills with the ability to motivate and manage teams. Excellent inter-personal, communication, collaboration, and presentation skills Strong analytical and problem-solving skills. Excellent organizational and time management skills. Ability to adapt to changing business environments. Customer focused Positive and constructive minded Takes responsibility for continuous self-learning Takes the lead and makes decisions in critical times and tough circumstances Attention to detail High levels of integrity and honesty Experience: Overall, 15+ years of experience in IT Infrastructure Operations and Management, with proven experience as a Delivery Manager or in a similar role, preferably with experience in setting up ODCs. What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer – IP SDN to lead and drive technological excellence across our Core and IT Cloud domains. This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries. As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks. What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel. Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols. Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working. Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation. Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability. Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP. Monitor and improve network performance through analysis of KPIs and incident reports. Support Data Center network architecture – including Leaf-Spine topologies, EVPN EVI. Collaborate with cross-functional teams to align network design and performance with business requirements. Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills You Bring Bachelor of Engineering or equivalent experience with at least 4 to 8 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 771319
Posted 1 month ago
2.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer – IP SDN to lead and drive technological excellence across our Core and IT Cloud domains. This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries. As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks. What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel. Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols. Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working. Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation. Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability. Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP. Monitor and improve network performance through analysis of KPIs and incident reports. Support Data Center network architecture – including Leaf-Spine topologies, EVPN EVI. Collaborate with cross-functional teams to align network design and performance with business requirements. Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills You Bring Bachelor of Engineering or equivalent experience with at least 2 to 8 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime.
Posted 1 month ago
0.0 - 5.0 years
0 Lacs
Gurugram, Haryana
On-site
About the Role: OSTTRA India The Role: Network Support The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What’s in it for you: We are looking for highly motivated technology professionals who will strengthen our specialisms, and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. You will have 2-3 years’ experience of Network-Automation Engineering to meet the needs of our expanding portfolio of Financial Services clients . This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: As a network engineer you will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data Centre and cloud network infrastructure. You will be involved in all aspect of our network infrastructure lifecycles and work with design, implementation and maintaining our network. What We’re Looking For: A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 5 years of experience with networks operations and architecture. Experience with network security, firewalls, VPNs and IDS/IPS solutions. Extensive experience in protocols such as BGP and MPLS Experience from working with Juniper, Palo-Alto Networks, F5, Arista. Self-motivated and great under pressure. Big-picture understanding of the networking concepts behind virtual environments and various hybrid cloud initiatives Excellent verbal and written communication skills Experience from configuration management and change management. Working experience in various AWS services such as EC2, TGW, ALB, VGW, VPC, Direct-Connect, ELB, Cloud-formation Experience using network automation tools such as Terraform, Ansible, Git and Python. Excellent AWS Troubleshooting. Experience of working with Docker and Kubernetes Experience with working with data centres in US & UK. Working experience from the financial industry. Hands-on experience of Linux operating systems. The Location: Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com . What’s In It For You? Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 318395 Posted On: 2025-08-14 Location: Gurgaon, Haryana, India
Posted 1 month ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Business Unit Cubic Corporation Company Details When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details Job Summary: This role will work with a wide variety of stakeholders including Service Delivery Managers, IT Architects and Systems Administrators to provide network expertise and operational support to all areas of the business. Essential Job Duties And Responsibilities Day to day operations management of network-related incidents and service requests. Resolution or escalation of incidents and service requests within Service Level Agreements (SLA). Management of network change communications and procedures within the Cubic change control framework. Monitor and report on network health using management tools including SolarWinds Network Performance Manager Perform daily network health checks identify and rectify any potential issues in a timely manner. Install and commission network infrastructure platforms including switches, routers, firewalls and load balancers. Administer network protocols and technologies including: MPLS, BGP, OSPF, IPSEC, PVST, LCP. Create and maintain accurate, clear and comprehensive network documentation. Assist in the recommendation of new network equipment to meet project requirements. Take responsibility for customer project deliverables. Provide 3rd line support, including out-of-hours support in critical incidents and participate in on-call support. Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them. Minimum Job Requirements Degree, or equivalent experience, in a technical or technical management discipline plus 6 years of experience in Networking. Proven commercial experience in supporting large complex multi-site LAN and WAN network solutions based predominantly on Cisco products. An in-depth understanding of network infrastructure design and best practice principles including routing and switching concepts and technologies, advanced IP addressing, dynamic routing protocols. MPLS, Secure and resilient routing solutions, Unified communications, Load balancing and traffic management, Quality of Service (QOS), Wireless and Mobile communications. Experience of implementing and supporting remote access and legacy dialup technologies. An in-depth understanding of end to end secure network concepts, technologies and protocols including Access control, Next generation, Web application and Stateful firewalls technologies, Intrusion prevention, Encryption (IPSEC, SSL, PKI), Security event information management systems, Proxy services. Excellent troubleshooting and problem diagnosis skills developed from experience. Experience of FCOE solutions. Experience of Storage Area Network implementation. An understanding of the principles of Datacenter Management. Cisco Branch and Edge Routers. Cisco Datacenter, SAN fabric and Campus LAN Switches, including Nexus 5-7K. Cisco Adaptive security and IDP appliances. F5 Local and Global load-balancers Juniper (JUNOS) Firewalls. Web Application or Next generation firewalls (Barracuda, Palo alto or similar).Ethernet, MPLS, DSL, Leased lines, ISDN, DHCP, Dynamic DNS/BIND, SNMPv3, ACS, Radius/TACACS+. Ability to work both autonomously when required and productively within a cross-functional team environment. Positive attitude, Team player, Diligent with attention to detail. Able to problem solve and find effective and timely resolutions. Proactive and Organized with the ability to handle multiple projects and undertake new tasks quickly. Excellent communication skills both verbal and written. Demonstrates excellent interpersonal skills with a willingness to share knowledge, coach and collaborate effectively with individuals and other departments. Worker Type Employee
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 month ago
2.0 - 10.0 years
0 Lacs
delhi
On-site
You have more than 10 years of experience in software development, technical project management, digital delivery, or technology consulting. Additionally, you possess at least 2 years of experience working with Telco clients and have a strong understanding of OSS business knowledge. Your expertise includes hands-on experience in ITIL, TMF Business Framework (eTOM), TMF Application Framework (TAM), and TMF Information Framework (SID). Your specialization lies in SDN, NFV, VNF, MANO, SD-WAN, Telecom OSS CRM, Service Fulfilment, Service Orchestration & Activation, Inventory, Service Assurance, and Billing. You are well-versed in telecom products such as SD-WAN, iWAN, MPLS, Internet VPN, Broadband, and Mobility. As an OSS Solution Designer, you serve as the primary customer interface, bridging the offshore team with the customer to meet and exceed customer expectations. You excel in capturing business requirements, analyzing, solutioning, and supporting the bidding process in RFI/RFP. You also provide technical sales support throughout the bidding lifecycle, including documentation, estimation, and presentations. Your role involves performing as a Business Analyst and Lead Solution Designer, taking ownership of projects and aligning them with core business objectives. You are a skilled strategist who can translate strategic plans into actionable solutions, benchmarking performance against key operational goals. With exceptional organizational skills, you ensure critical business requirements are met on time. As a proactive team builder, you excel in strategic planning, problem-solving, turnaround management, and innovative process improvement. You possess strong communication skills and operational experience as a Service Solution Designer, adept at capturing requirements, analyzing, and preparing end-to-end solutions for various business cases/use cases. You can translate business requirements into technical solutions in collaboration with other designers, producing High-Level Designs (HLD) with an end-to-end view and interface changes to meet all business expectations. Additionally, you handle work estimation, costing, test planning, and delivery planning, defining Product Model (using TMF-SID) and Process Model (using BPMN). Your expertise extends to Network Service Modelling (using YANG) and VNF Template (using TOSCA), E2E Solution Designing on OSS systems and interfaces (API Specification), and guiding the team in the development process. You have the ability to manage multiple projects simultaneously and have a proven track record of designing and implementing OSS solutions in the telecommunications industry. Your strong knowledge of telecommunications protocols, standards, and technologies, along with proficiency in programming languages commonly used in OSS development, sets you apart. You are familiar with network management systems and protocols, and your excellent communication and collaboration skills enable you to thrive in this dynamic role. A Bachelor's or higher degree in a relevant field (e.g., Telecommunications, Computer Science, Electrical Engineering) underlines your qualifications for this position.,
Posted 1 month ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 month ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 month ago
15.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Title: Cloud and Virtualization SME (DriveNets Experience Preferred) Location: Chennai / Pune | Full-time | 15+ Years Experience About The Role We're hiring a Cloud & Virtualization Engineer to lead the deployment, automation, and management of cloud-native and virtualized infrastructures in telecom and hyperscale environments. Experience with DriveNets Network Cloud is highly preferred. You'll work across virtualization platforms, cloud environments, container technologies, and disaggregated network infrastructures to deliver high-performance, scalable, and secure solutions. Key Responsibilities Design and deploy virtualized/cloud-native platforms (VMware, KVM, Kubernetes, OpenStack, AWS/Azure/GCP). Deploy and operate DriveNets-based disaggregated network solutions for telecom or hyperscale use cases. Automate infrastructure using Python, Bash, Terraform, Ansible and CI/CD tools. Monitor, troubleshoot, and optimize system/network performance. Implement security, HA/DR, and regulatory compliance best practices. Create architecture documents, SOPs, and mentor junior team members. Must-Have Skills 15+ years in cloud/virtualization roles with DriveNets, VMware, Kubernetes, or OpenStack. Strong knowledge of L2/L3 protocols (BGP, MPLS, VXLAN) and cloud networking. Scripting & IaC (Python, Bash, Terraform, Ansible). Container orchestration (Kubernetes, Docker). Experience in telecom or hyperscaler environments. Preferred Certifications (AWS/GCP/Azure, VCP, CCNP, CKA). Experience with white-box hardware and service provider networks. Familiarity with observability tools (Prometheus, Grafana, ELK).
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
The objective of this role is to build network capacity to ensure availability of networks that support products and services to meet customer requirements and participate in planning for short-term and long-term capacity needs. Responsibilities: - Responsible for analyzing the current network, including MPLS, IP, GSIP, and cloud capacity, forecasting future capacity requirements, and making recommendations for network and cloud expansion or optimization to align with business demands. - Lead projects related to network capacity management, collaborating with cross-functional teams for successful implementation and planning the lifecycle management of network elements as necessary. - Identify potential risks and develop proactive mitigation strategies to minimize the impact on network and cloud performance. - Manage cloud capacity, including resources such as storage, compute, and network resources. - Utilize Cramer knowledge to maintain accurate records of network assets, track changes in network capacity, ensure effective use of network resources, and assist in modelling new devices, SQL query writing, and Metadata creation in configurator tool. Desired Skill sets: - BE/B Tech in Electronics and Telecommunications or equivalent. - 4+ years" experience working on Telecom technologies like Transmission, IP-MPLS, Cloud, and UCC products. - Experience in capacity planning and management. - Expertise in inventory management systems like Cramer. - Strong data analytics and statistical experience. - Applied knowledge of using analytical skills to resolve problems, changes, or analyze data. - Experience leading projects and initiatives. - Strong verbal and written communication skills with excellent proficiency in spoken and written English.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You have deep knowledge of one or more platforms such as Cisco IOS/XE/XR/NX-OS, Juniper Junos, Nokia SR OS. You should have hands-on experience in device provisioning, BGP/MPLS/VPN/ISIS/Multicast configuration, and platform-specific CLI. Consider COLT specific network role alignment in terms of protocols and R&S as needed by other roles. Experience with automation frameworks such as Ansible, NSO, or custom Python-based systems is required. You must be able to define template logic for interface/VLAN/BGP/OSPF/service configurations and possess strong collaboration and review skills for working with developers and testers. Familiarity with NETCONF/YANG models and CLI config mode differences across platforms is essential. In this role, your responsibilities include providing vendor-specific network architecture and configuration insights (Nokia/Cisco/Juniper), defining base and service configuration templates with mandatory parameters and dependencies, validating Jinja2 templates and CLI command sequences before production rollout, supporting rollback strategy definition and platform-specific resilience handling (e.g., commit-confirm, checkpoint), assisting in defining verification steps and expected output for automated tests, coordinating with Colt architecture, operations, and security teams to ensure framework alignment, and participating in design reviews, script validation cycles, and pilot deployments.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
The role of Assistant Manager/Manager IT Infrastructure & Network Operations based in Noida Sector 63 requires an experienced IT and Networking professional to oversee, maintain, and enhance the IT infrastructure. The ideal candidate should possess strong expertise in network configuration, security, troubleshooting, and system administration to ensure high availability and secure operations. As the Assistant Manager/Manager IT Infrastructure & Network Operations, your key responsibilities will include maintaining and administering computer networks and related computing environments, providing L3-level network and service assurance support for enterprise networks, troubleshooting and resolving technical issues across hardware, software, and network domains, managing systems security, configuring and managing networking devices, and collaborating with IT, operations, and security teams to align infrastructure with business requirements. The successful candidate should have a minimum of 5 years of proven experience as a System Administrator or Network Engineer. Strong knowledge of network infrastructure, experience with Cisco, Meraki, Check Point, and firewall protocols, hands-on experience in cloud networking and virtualization platforms, proficiency with Linux and Windows OS/server environments, knowledge of infrastructure services such as Active Directory, DNS, DHCP, and Group Policies, and experience with email systems are required. If you have a strong problem-solving mindset, analytical skills, and excellent troubleshooting abilities, we encourage you to apply for the Assistant Manager/Manager IT Infrastructure & Network Operations role.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
The role involves Contract and Vendor Management planning, tracking and updating contract inventory pipeline, assisting with Due Diligence risk assessments, preparing Rfx with contract owners, understanding the vendor landscape and capabilities, managing contract approvals and administration, seeking approvals from internal business partners, driving contract signatures, initiating and tracking Purchase Orders, ensuring CMDB/Vendor performance, assisting with annual risk attestations, monitoring vendor performance against SLAs and performance metrics, generating and providing reports on contracts, ensuring accurate spending recording, partnering with Finance for budgeting/capturing contract spend, handling Invoicing and Purchase Orders, creating and tracking PO requisitions, possessing networking technology related experience (LAN, WAN, ISDN, Router-to-Router VPN, MPLS, IP, VoIP, etc.), dealing with Telecommunication/Network OEM suppliers, product related experience (Cisco products, Routers, Switches, MPLS), managing post-purchase contract activities like Services & Maintenance, SLAs, and Supplier performance, following up on Network Risk Assessments with internal departments, and understanding the end-to-end process flow of requests. The ideal candidate must have a strong attention to detail, ability to work in ambiguous situations while driving KPIs, collaborate with cross-functional teams, work under deadlines, possess excellent communication and presentation skills, knowledge of share point automation is advantageous, and have the ability to multitask effectively.,
Posted 1 month ago
0 years
0 Lacs
New Delhi, Delhi, India
Remote
Role: System Engineer - India (Remote) System Engineering Group members are expected to possess strong networking experience to enable the design of the Netsweeper product, which is heavily dependent on network prerequisites. This requires exceptional communication skills, the ability to talk to stakeholders at multiple levels, systems analysis skills, project management familiarity, and an independent drive to gain knowledge and become a Netsweeper product expert. You have a strong interest in using technology to solve specific problems and enjoy seeing something that you and your team deliver exceed customer expectations. Essential Duties and Responsibilities: 35% Solution Architecture o Designing Netsweeper solutions for unique customer requirements o Planning for solution scalability, redundancy, and resiliency o Ensuring design meets customer requirements 35% System Integration / Deployment o Hand’s-on deployment of Netsweeper solutions at customer premise o Planning deployment effort to ensure smooth implementation o Collaboration with customer technical teams 15% Pre-sales / Sales Support o Visiting customer sites with Netsweeper business development team o Advocating Netsweeper technology to facilitate market proliferation o Being the Netsweeper subject matter expert in the region 15% Customer Visits o Troubleshooting issues that arise during the delivery phase o Facilitating knowledge transfer to Netsweeper customers o Maintaining a healthy relationship between Netsweeper and our customers Sales/Systems Engineering Competencies: · Practical experience in the design and implementation of large, scalable network systems · Practical and proven knowledge of applying network scalability, redundancy, and resiliency for mission critical systems · Practical experience with the creation and management of solution designs · Practical experience with the planning and delivery of solution designs · Direct involvement with pre-sales and post-sales support · Experience with supporting RFPs/Tenders · Must be fluent in English Technical Competencies: · Practical and applied Linux experience, ideally with CentOS and RedHat · Practical and applied experience with common network equipment, ideally Cisco, Juniper · Practical knowledge of large-scale IP based networks and associated protocols (MPLS, BGP, ICAP, OSPF, etc.) · Practical and applied experience with common scripting languages such as Shell Scripts, PHP, Perl, Python, etc. · Practical and applied experience with proxy-based network solutions (explicit, transparent) · Practical and applied experience within Enterprise/Education networks (routing/switching, Active Directory, security, proxies) · Practical experience with telecom service provider networks (routing, OSS/BSS, AAA, LDAP, Radius) · Practical experience performing root causes analysis in software and networks Bonus Points: · Strong presentation and communication (verbal and written) skills · You are a self-starter, motivated and passionate about technology · Strong time management and task tracking · Project management · A strong desire to build and maintain strong customer relationships
Posted 1 month ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Purpose of the role . The objective of the role is to build network capacity to ensure availability of network to support products and services to meet customer requirements. and participate in planning for short term and long-term capacity requirements, Responsibilities Network and Capacity Planning domain expertise: Responsible for analyzing the current network includes MPLS and IP , GSIP and cloud capacity, forecasting future capacity requirements, and making recommendations for network and cloud expansion or optimization to ensure that the network and cloud meet business demands. Network Life cycle Management: You will lead projects related to network capacity management, working closely with cross-functional teams to ensure successful implementation and work and plan the lifecycle management of the network elements as needed. Risk Management: You will identify potential risks and proactively develop mitigation strategies to minimize impact on network and cloud performance. 4 Cloud Capacity Management: You will have knowledge in cloud capacity management, which involves managing the capacity of cloud-based resources, such as storage, compute, and network resources. Cramer Knowledge: You will use your knowledge in Cramer to manage and maintain accurate records of network assets, track changes in network capacity, and ensure that network resources are used effectively and help in modelling new devices, SQL query writing to extract data from Cramer and Metadata creation in configurator tool. Desired Skill sets BE /B Tech in Electronics and Telecommunications or equivalent. 4+ years’ experience of working on Telecom technologies like Transmission, IP- MPLS, Cloud and UCC products. Experience in capacity planning and management Expertise on inventory management systems like Cramer. Strong data analytics and or statistical experience. Applied knowledge of using analytical skills to resolve problems, changes or analyzing data Experience leading projects and initiatives' Strong verbal and written communication skills; excellent knowledge of spoken and written English.
Posted 1 month ago
12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description The Customer Solutions Architect acts as a trusted advisor partnering with the customers on their needs. Understands and captures the critical inputs of stakeholders and translates them into effective requirements and solutions. Specifies and designs effective end-to-end solutions incl. customer-specific adaptations by using the Nokia portfolio of products, systems and / or services as well as 3rd party products where required. Applies solution architecture standards, processes, and principles to create and maintain a solution's (technical) integrity over time. How You Will Contribute And What You Will Learn You will develop ION Architecture and Solution Description for successful offer submissions and integration with E2E solutions. You will design Physical and Logical Solution Architectures, analyzing system requirements and functionalities to optimize performance. You will identify key technical risks, develop thorough mitigation plans, and execute strategies to reduce impact on project timelines. You will provide vital inputs for system requirements and architecture-related technical decisions, ensuring alignment with project needs. You will perform Use Case Analysis, create scenario determinations, and develop sequence diagrams supporting high-level design activities. You will maintain requirements and design traceability, ensuring alignment across customer, system, and subsystem documents throughout project Key Skills And Experience You have: Engineering Bachelor's degree with 12+ years of telecom industry experience Expertise in IP-MPLS, Cloud SDN, and BNG technologies Proficiency in Virtualization, SDN & NFV concepts and related technologies Strong knowledge of E2E Mobile Solutions, Mobile & Packet Core concepts Familiarity with scripting, programming languages, and Network Management Systems Relevant certifications (Nokia SRA/Virtuoso, Cisco CCIE, Juniper JNCIE or equivalent) It would be nice if you also had: Detailed understanding of IP/MPLS, Segment Routing, and BGP EVPN concepts Experience in designing and delivering Datacenter/Carrier Network Solutions Expertise in designing networking equipment for Carrier, SDN, and NFV Solutions Strong Linux/Unix shell experience and hands-on network troubleshooting skills About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Telco DC (Telecom Data Center) Must Have Skills: Leaf and Spine Architecture / Data centre exp are mandatory for this position. Location : Gurgaon - Hybrid NP : 3 days Experience : 3 to 20 yrs Budget : Max 20 LPA Payroll : STL - Sterlite Technologies Limited JD : Leaf and Spine Architecture / Data centre exp are mandatory for this position. Exp : 4+ yrs Location : Gurgaon Work mode : Hybrid Pls upload the Telco DC submissions only in Job ID : 652330 Exp in MPLS, BGP, OSPF, RSVP, L2VPN, L3VPN - Mandatory Advance IP/MPLS, basic to intermediate understanding on Linux SR-L, Data-centre architecture Experience in Leaf and Spine Architecture Implementation/Integration/migration of IP/MPLS equipment and solutions as defined by SoW, design and MOPs.. Troubleshoot network/SW/HW issues encountered during network touch activities work closely with IP technical support teams (TAC, R&D, Design) Work with ION Network design to build test plans and strategy, MOP’s and any kind of Technical documentation as defined by project SoW Setup LAB environment and execute design validation tests , FAT, SAT, TAT, RG, NRG
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description: Contract and Vendor Management planning Track and update contract inventory pipeline to understand whether to renew or not. Assist with Due Diligence risk assessments Work with contract owners in preparation of Rfx Understand the vendor landscape and their capabilities. Contract approvals and administration Work with internal business partners to seek their approvals. Assist and as required, drive contract signatures. Initiate and track Purchase Orders. Ensure CMDB/Vendor performance Assist with annual risk attestations to be completed. Ensure vendors perform in accordance with SLAs and other performance metrics. Follow the SLAs (monthly/Quarterly/Half yearly or annually) Reporting and Analysis Generate and provide reports, pipeline of contracts. Ensure all spending is captured and recorded upon completion of renewal. Partner with Finance to ensure all contract spend is budgeted / captured. Invoicing and Purchase Orders (PO) Onboarding of vendors for procurement and payment. Create PO requisition and track its approval. Should have networking technology related experience like., LAN, WAN, ISDN (Integrated Services Digital Network) connections, Router-to-Router VPN, MPLS, LSR, IP, VoIP, LSP, PBX, or Private Branch Exchange, PSTN, etc., Should have dealt with Telecommunication/Network OEM, suppliers like., Bharti Airtel, Reliance, Cisco etc., Product related experience like., Cisco products, Routers, Switches, Point to Point Circuits, MPLS (Multiprotocol Label Switching) After purchase contract management like Services & Maintenance, SLA’s, Supplier performance. Network Risk Assessments follow-ups with internal departments like., Tax, Legal, Contract etc., End to End process flow of how request comes in from requestor and request get closed. Skill Set: Strong attention to detail Ability to work at times in ambiguous situations while still driving KPIs. Work with cross-functional teams to ensure activities are closed. Deadline driven where critical milestones must be met. Excellent communication and presentation skills. Knowledge of share point automation is advantageous Strong ability to multi-task.
Posted 1 month ago
4.0 years
0 Lacs
Vijayawada, Andhra Pradesh, India
On-site
```html About the Company We are a leading technology solutions provider committed to delivering innovative services and products to our clients. Our mission is to empower businesses through technology, fostering a culture of collaboration and excellence. About the Role The Network Support Engineer will play a crucial role in maintaining and optimizing our network infrastructure, ensuring seamless connectivity and performance for our clients. Responsibilities Exp in protocols like BGP or MPLS or any other protocols (Mandatory) Work Location is Vijayawada, Andhra Pradesh Min Exp should be 4 years max up 9 years Qualifications Minimum of 4 years of experience in network support. Maximum of 9 years of experience in relevant fields. Required Skills Proficiency in BGP, MPLS, and other networking protocols. Strong troubleshooting and problem-solving skills. Preferred Skills Experience with network monitoring tools. Knowledge of network security practices. Pay range and compensation package Competitive salary based on experience and qualifications. Equal Opportunity Statement We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals. ```
Posted 1 month ago
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