1405 Mpls Jobs - Page 26

As a member of the Network Team within Oracle’s Cloud Infrastructure (OCI) organization, you will play a key role in delivering reliable and secure connectivity solutions for our customers. You'll be working closely with OCI customers to resolve complex network challenges, ensuring they can run their cloud services smoothly and without disruption, ultimately supporting the seamless operation of their businesses. Overview The Oracle Cloud Infrastructure team is developed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an elite engineering center with the laser focus on excellence. Oracle’s extensive customer base is looking for rock solid cloud solutions that provide the same reliability and effectiveness that they have come to expect from Oracle. As a trusted Enterprise vendor, Oracle provides highly cost-effective compute, storage, & PaaS Cloud solutions to its customer base. We are specifically looking for Technical Engineer(s) to join our group, who are customer-focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales support; assisting customers to solve and resolve issues they face while using our Cloud services. You will take an active role in the definition and evolution of standard practices and procedures. Work is non-routine and very complex, involving the application of advanced technical/business skills in Network management and troubleshooting Experience Interpersonal: Good written and verbal English communication skills Effectively communicate with people on both a technical and non-technical level Ability to work with a global, remote workforce Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided A focus on customer service / satisfaction. Technical: Bachelor’s degree, in Computer Science, MIS or related field 2+ years’ experience in Infrastructure or related field Experience supporting network and network security technologies, including: Protocols such as BGP/OSPF/IS-IS, TCP, IPv4, IPv6, VxLAN, DNS, DHCP, MPLS, SSL SDWAN Routers and switches such as Cisco Nexus, Juniper MX, and Arista Firewalls such as Fortinet, Juniper, and Palo Alto Load balancers such as F5 In-depth knowledge of routing and switching Experience performing regular capacity management functions for network and security components Demonstrated ability to quickly troubleshoot network and network security problems to root cause, to restore service and to identify long term corrective and preventative actions Work jointly with automation and monitoring teams to develop service-based monitoring metrics for security and routing functions Preferred Skills CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent Technical understanding and practical application of network protocols and technology VPN – IPSEC and SSL Firewalls and load balancers, security policy management Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc. Technical understanding and practical application of security support Technical understanding and practical application of DevOps Continuous Integration / Continuous Delivery & Deployment Tools Network as Code strategy Familiarity of IaaS/PaaS/SaaS infrastructure/environments Integration technologies (APIs) Scripting experience in Ansible, Python, others Location & Schedule The position is based in Bangalore/Hyderabad/Noida -India.You are entitled to work on shifts with weekends other than Saturday and Sunday. You should be willing to support on national holidays and public holidays. And most importantly should be open to any Shift. This is a fulltime, permanent position. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, after a conditional offer has been extended. Employer Description An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC2 Responsibilities We are looking for an experienced network support engineer with a strong technical background to help us transform the OCI network. As a Network Engineer, you will be responsible for the delivery and operation of critical customers connectivity services. You will work with peers, management, and project managers to deliver solutions, maintain network services, and provide escalation support for the Escalations team. You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver. You should be comfortable taking on new challenges that develop your skills. Have a data-driven mindset/passion Enable Oracle support to resolve customer issues through sharing best practices, training, tooling and directly resolving escalations. Build and maintain excellent relationships with customers and achieve the highest level of customer satisfaction. Act on behalf of the customer as their cloud support(technical) team, partnering with engineering, platform operations, and customer service teams to restore customer availability Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way of incident (Service Ticket) lifecycle Focus on support/incidents & issues. Document key learnings and other relevant details as part of the support you provide. Continually improve skills through work experience and training(s) Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems Identify opportunities to automate responses to common operational problems and requests Ensure compliance, configuration and data quality levels are maintained Work with internal stakeholders, external network, and security vendors Document work instructions or procedures

MEET THE TEAM CISCO'S GSP ORGANIZATION INTEGRATES SOLUTION SALES, SERVICES SALES, SERVICE DELIVERY, AND SP ENGINEERING TO SUPPORT OVER 90 LEADING SERVICE PROVIDERS. THIS TEAM IS AT THE FOREFRONT OF EMERGING TECHNOLOGIES LIKE SDN, CLOUD, AND IOT. THE FOCUS IS ON PRE-SALES TECHNICAL ROLES THAT BLEND TECHNICAL EXPERTISE WITH SALES EXPERIENCE TO SUPPORT MAJOR SERVICE PROVIDERS AND DEVELOP CISCO'S STRATEGIC VISION YOUR IMPACT THIS ROLE FOCUSES ON CRAFTING AND SUGGESTING SOLUTIONS FOR SERVICE PROVIDER ACCOUNTS USING CISCO TECHNOLOGIES, INCLUDING MPLS, SEGMENT ROUTING, BNG, ROUTING AND SWITCHING, AND OPTICAL. IT INVOLVES DEVELOPING INNOVATIVE, CUSTOMIZED SOLUTIONS THAT ENHANCE CLIENT NETWORKS AND ACHIEVE STRATEGIC GOALS. ADDITIONALLY, THE ROLE INCLUDES INTERACTING WITH CLIENTS TO OFFER EXPERT ADVICE AND SUPPORT, ACTING AS A TRUSTED ADVISOR TO DELIVER VALUE THROUGH CISCO SOLUTIONS. THE CANDIDATE SHOULD BRING OVER 15 YEARS OF EXPERIENCE IN THE TELECOMMUNICATIONS INDUSTRY, WITH A STRONG BACKGROUND IN DESIGNING AND IMPLEMENTING NETWORK SOLUTIONS FOR SERVICE PROVIDERS, UTILIZING CISCO TECHNOLOGIES. DEVELOP TAILORED NETWORK SOLUTIONS USING CISCO TECHNOLOGIES TO MEET SPECIFIC CLIENT REQUIREMENTS COLLABORATE WITH SALES TEAMS TO CREATE PROPOSALS THAT EFFECTIVELY COMMUNICATE THE VALUE OF OUR OFFERINGS ENGAGE WITH CLIENTS TO UNDERSTAND THEIR CHALLENGES AND ALIGN SOLUTIONS WITH THEIR BUSINESS GOALS PROVIDE TECHNICAL EXPERTISE IN MPLS SEGMENT ROUTING, BNG, AND ROUTING AND SWITCHING TO SUPPORT SOLUTION DESIGN MAINTAIN UP-TO-DATE KNOWLEDGE OF INDUSTRY TRENDS AND CISCO PRODUCT ADVANCEMENTS TO DRIVE INNOVATION MINIMUM QUALIFICATIONS THE IDEAL CANDIDATE SHOULD POSSESS A BACHELOR'S DEGREE IN ENGINEERING (BE) AND HOLD CISCO CERTIFICATIONS SUCH AS CCNA OR CCIE. BACHELOR’S DEGREE IN ENGINEERING (BE) OR A RELATED FIELD. CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) CERTIFICATION. CISCO CERTIFIED INTERNETWORK EXPERT (CCIE) CERTIFICATION. STRONG UNDERSTANDING OF CISCO TECHNOLOGIES AND SOLUTIONS. PROVEN EXPERTISE IN DESIGNING AND IMPLEMENTING NETWORK SOLUTIONS PREFERRED QUALIFICATIONS ABILITY TO ARTICULATE COMPLEX TECHNICAL CONCEPTS CLEARLY AND EFFECTIVELY TO DIVERSE AUDIENCES, INCLUDING CLIENTS AND INTERNAL TEAMS DEMONSTRATED APTITUDE FOR IDENTIFYING CHALLENGES AND DEVELOPING INNOVATIVE SOLUTIONS THAT ALIGN WITH CLIENT OBJECTIVES. PROVEN ABILITY TO WORK EFFECTIVELY WITHIN CROSS-FUNCTIONAL TEAMS, FOSTERING A COOPERATIVE ENVIRONMENT TO ACHIEVE SHARED GOALS. SKILLED IN BUILDING AND MAINTAINING STRONG RELATIONSHIPS WITH CLIENTS, UNDERSTANDING THEIR NEEDS, AND DELIVERING EXCEPTIONAL SERVICE. CAPACITY TO THRIVE IN A FAST-PACED, DYNAMIC ENVIRONMENT, AND QUICKLY ADAPT TO EMERGING TECHNOLOGIES AND CHANGING CLIENT REQUIREMENTS #WEARECISCO #WEARECISCO WHERE EVERY INDIVIDUAL BRINGS THEIR UNIQUE SKILLS AND PERSPECTIVES TOGETHER TO PURSUE OUR PURPOSE OF POWERING AN INCLUSIVE FUTURE FOR ALL. OUR PASSION IS CONNECTION—WE CELEBRATE OUR EMPLOYEES’ DIVERSE SET OF BACKGROUNDS AND FOCUS ON UNLOCKING POTENTIAL. CISCONIANS OFTEN EXPERIENCE ONE COMPANY, MANY CAREERS WHERE LEARNING AND DEVELOPMENT ARE ENCOURAGED AND SUPPORTED AT EVERY STAGE. OUR TECHNOLOGY, TOOLS, AND CULTURE PIONEERED HYBRID WORK TRENDS, ALLOWING ALL TO NOT ONLY GIVE THEIR BEST, BUT BE THEIR BEST. WE UNDERSTAND OUR OUTSTANDING OPPORTUNITY TO BRING COMMUNITIES TOGETHER AND AT THE HEART OF THAT IS OUR PEOPLE. ONE-THIRD OF CISCONIANS COLLABORATE IN OUR 30 EMPLOYEE RESOURCE ORGANIZATIONS, CALLED INCLUSIVE COMMUNITIES, TO CONNECT, FOSTER BELONGING, LEARN TO BE INFORMED ALLIES, AND MAKE A DIFFERENCE. DEDICATED PAID TIME OFF TO VOLUNTEER—80 HOURS EACH YEAR—ALLOWS US TO GIVE BACK TO CAUSES WE ARE PASSIONATE ABOUT, AND NEARLY 86% DO! OUR PURPOSE, DRIVEN BY OUR PEOPLE, IS WHAT MAKES US THE WORLDWIDE LEADER IN TECHNOLOGY THAT POWERS THE INTERNET. HELPING OUR CUSTOMERS REIMAGINE THEIR APPLICATIONS, SECURE THEIR ENTERPRISE, TRANSFORM THEIR INFRASTRUCTURE, AND MEET THEIR SUSTAINABILITY GOALS IS WHAT WE DO BEST. WE ENSURE THAT EVERY STEP WE TAKE IS A STEP TOWARDS A MORE INCLUSIVE FUTURE FOR ALL. TAKE YOUR NEXT STEP AND BE YOU, WITH US! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Monitoring entire infrastructure of Olam using various monitoring tools like Zabbix, SCOM, SolarWinds, Telegraph, OEM. · Monitoring various types of alerts like CPU Utilization Memory Utilization Database related alerts DR Replication issues Backup Failure Alerts Exchange Mail Queue Threshold Alerts Service Mailbox quota breach alert Adobe Experience Manager / Site 24/7 Alerts Application URL Alerting · Scheduling Maintenance Mode for planned Activity. · Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident. · Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders. · CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned. · Coordinating with Service Provider for MPLS related outage · Daily follow ups with Regional and internal teams to ensure all the node are up and running fine. Job Type: Full-time Pay: ₹100,000.00 - ₹300,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Noc: 1 year (Preferred) Work Location: In person

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Roles & Responsibilities: Job Description (Main Activities / Duties): Up to Level 2 Support for the Bosch infrastructure services with a focus on SD-WAN, our Global Backbone, as well as our central hubs in core locations worldwide. Build up and maintain monitoring & logging tools. Monitor performance, availability, and overall health of the network. Document and log issues and resolution steps. Acting in the operation of global IT services, solving problems, incidents, configurations, alerts, service requests and monitoring related to network services and solutions in Bosch datacenter networks worldwide and together with engineering teams, partners, and vendors. Escalate issues to the appropriate teams. Availability to work in shift hours, including weekends and holidays. Support projects like the rollout and implementation of the SD-WAN stack at Bosch locations. Work closely with Service Managers, Operation Managers and Engineering teams on opportunities for improvement. Work and collaborate on an international team operating, supporting, monitoring, implementing, replacing, extending, upgrading, and optimizing network solutions globally. Executing and optimizing operational processes, reviewing procedures and documents related to monitoring, supporting, and operating of the network solutions and technologies. Required skills: Qualification: Degree in Computer Science, Network Analyst or equivalent Knowledge in networking technologies (e.g. OSPF, BGP, MPLS, QoS) Knowledge in VPN technologies (e.g. IPSec, SSL, DMVPN, GetVPN) Knowledge in SDWAN technologies and products (preferably Cisco Viptela) Broad knowledge in basic network and security concepts and implementations (NAT, DNS, Proxies, Load balancers, ACLs, etc.) Experience with major hard- and software platforms from Cisco (IOS, NX-OS) Preferrable: Fundamental Knowledge in software-driven networking (Python, Ansible, CI/CD, GIT) Language: English. Previous experience in implementation, operation, monitoring and support of network technologies and solutions. Knowledge in configuration and administration of network solutions and equipment, further networking protocols (IPsec, spanning-tree, mac, ARP…) as well Cisco ACI technology are welcomed. Experienced in network environments for support in troubleshooting, scalability issues, automation, and operation. Desirable knowledge in scripting (PowerShell, VBA, etc.) and programming languages (Phyton, Ansible, SQL, etc.). Knowledge of virtualization technologies (on premises and in the cloud) Previous experience working Monitoring and Operation of IT Infrastructure (cloud and on-premises) Certifications will be a differentiator (i.e. CISCO, ITIL, CCNA,etc) Personal Profile: Initiative, dynamism, empathy, proactivity in proposing process improvements or problem solutions, organized, teamwork and collaboration, commitment (with the team, with tasks, deliveries, deadlines, schedules) are the main desired characteristics. Assertive communication, good English language proficiency for interaction with international teams and answering calls from customers from different countries. Qualifications BE/ B Tech or Equivalent

Req ID: 126465 Remote Position: No Region: Asia Country: India State/Province: Chennai City: Guindy, Chennai General Overview Functional Area: Engineering Career Stream: Design - Software Engineering SAP Short Name: ENG-ENG-DSE Job Level: Level 07 IC/MGR: Individual Contributor Direct/Indirect Indicator: Indirect Summary The Engineer, Software develops, debugs, tests, deploys and supports code to be deployed in systems/products/equipment for various applications. They write, debug, maintain, and test software in various common languages and for software at various levels in the hierarchy (from Firmware to Application). Software creation follows an agreed to development process (such as Agile, Scrum, etc.) and complies with the product life cycle development (phase/gate deliverables). The Engineer, Software works in cross functional teams with other designers, customers, manufacturing engineering and project leadership to ensure robust and high quality product development. Enhance designs with feedback from reviews in areas such as manufacturing, test, supply chain, reliability, industrial design and simulations. Detailed Description Role: Individual Contributor in Networking NW Stack: L2, L3 (Routing Protocols - OSPF, BGP etc), MPLS, VXLAN, QOS Management: SNMP, Netconf/Yang, REST, CLI, gNMI, gRPC System Features: Platform Bringup (Including implementing linux Device drivers), Stacking, High Availability etc, Programming Language: Rich experience in C, C++, Python, GoLang languages NOS: Experience in NOS development/sustenance. SONIC NOS experience (will be an added advantage) ASICS/NPU: [Must-have] Good working experience with Broadcom - XGS/DNX family of Devices [Optional] Marvell - Innovium/Prestera Family of devices Project: SDK/NOS area of work at Chennai Facility Skills: Strong inter-working skills Good Communication skills Ability to inter-work with other functional-teams and Customer Facing team. Knowledge/Skills/Competencies Programming Language: Rich experience in C, C++, Python, GoLang languages NOS: Experience in NOS development/sustenance. SONIC NOS experience (will be an added advantage) NW Stack: L2, L3 (Routing Protocols - OSPF, BGP etc), MPLS, VXLAN, QOS Physical Demands Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Occasional travel may be required. Typical Experience 2 to 6 years Typical Education Bachelor degree or consideration of an equivalent combination of education and experience. Educational Requirements may vary by Geography Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. Company Overview Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. Show more Show less

Profile: Network Engineer Experience: 2 To 5 Years Requirement: CCNA Certified, Inhand experience in Dell Switches, Cisco Switches, LAN, WAN, Infrastructure, Firewall-forty gate, Wireless (Wifi-Devices), Virtualization, VMware (XCPNG), etc Location: Noida Sector 63 (Work From Office) Website: www.i2k2.com Organization: i2k2 Networks Pvt Ltd. Shift: Rotational Email i'd: Nidhi@i2k2.com Interview Rounds:2 Mode Of The Interview: Virtual / F2F JOB DESCRIPTION: BS preferred or equivalent work experience. Generally, 3 to 4 years work experience in a related discipline. CCNP Certification preferred. Advanced knowledge of routing protocols such as BGP and OSPF 2. Advanced knowledge of layer 3 and layer 2 switching, spanning-tree protocols, ARP, port-channel, DHCP. Hardware hands-on and knowledge – Cisco Nexus 5K, 7K, 9Ks, FEX 2K, Cisco 3900 routers, Cisco CRS/Company, Juniper MX960, Cisco ASR 1K/9K routers. Working knowledge of VMWare/xcp-ng deployment and implementation Working knowledge of Network Function Virtualization (NFV), Software Defined Network (SDN). Experience with Linux, scripting and OpenStack administration is preferred. Any network scripting and automation experience is preferred. Advanced knowledge of MPLS and WAN technologies, L2 & L3 VPN. Network documentation and Visio skills Basic level of project management skills Should be able to multitask or work on multiple projects concurrently Good communication and ability to work with multiple groups Responsibilities: Build new DMZs for the new applications being hosted in the network data center – Includes, configure VLANs, update routing, configure load balancers and interact with firewalls for complete DMZ build outs. Modify DMZ's as per the customer requests – For example adding new VLANs, adding IPv6 support, changing SSL certificates on the load balancers. Application migration requiring network layer2 and layer3 updates to the transport switching and routing infrastructure in spine-leaf fabric configurations. Upgrade software code on the transport network elements (load balancers, routers, and switches) with minimal customer downtime. Bring up new routers, switches and load balancers in the Telecommunication network data center according to the defined network standards and best practices. Verify that all these elements correctly comply with the network management systems and various network monitoring platforms. Troubleshoot any issues in the network for services affected in the data center and provide technical support and guidance to Design, Engineering, and Operations teams. Engineering & Operations support prior to network ready as well as post-deployment. Configuration development, standardization, and auditing support. Manage good vendor relationship for effective and on time deliverables. Company Profile: i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in: o Managed IT Services o Dedicated Web Servers Hosting o Cloud Solutions o Email Solutions o Enterprise Services o Round the clock Technical Support www.i2k2.com Nidhi@i2k2.com Job Type: Full-time Pay: ₹240,000.00 - ₹360,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Application Question(s): What's your Notice Period ? What's your Current Salary ? What's your Expected Salary ? Work Location: In person

Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 8-15 years of relevant in IP Domain

Noida,Uttar Pradesh,India Job ID 768079 Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

Job Req ID: 46629 Location: Jaipur, IN Function: Technology/ IOT/Cloud About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Field Engineer O&M Job Level/ Designation Manager – BSS O&M Function / Department Technology/Field Operation (RAN & MW) Location Respective Zone at Circle Job Purpose Managing cell site including BTS/MW/BSC/RNC for field level operational activities Key Result Areas/Accountabilities To work on maintaining the 99.95% RAN Network Availability, 100% MW nodes are visibility to NOC & other MW NW KPIs within target. Adherence to Operational (Preventive maintenance, SAP & NSS) & SNOC processes (Ticketing & WFM). To carry out cell site/MW/BSC/RNC site field level operational activities & fault rectification in strict compliance with the VIL operations guidelines to meet defined Service level KPIs. Record keeping / NSS update & periodic Audit on change in inventory & Spares movement On time Preventive Maintenance, raising issues to IPs & maintaining IP environmental requirements as per OEM specifications. Ensure faults are not repeating. Coordination with infra partners on maintaining the upkeep of the infra equipment so as to protect active equipment. Integration & Commissioning of BTS & M/W sites including external alarms. Coordination with Vendor, SME, Optical, IP/MPLS & SNOC Team for site installation & various operational / troubleshooting activities. Responsible for supervising, Site AT / configuration and commissioning of new base station sites and MW hops. Implementing Site related physical / configuration changes within defined timelines for coverage or performance requirements. Maintain Sites & Nodes alarm free while addressing SA alarms on priority. Check SNOC reports / trends for Alarm clearance & fault rectification purpose Support Zonal / circle level IP & OEM governance and various operational activity progress / special project tracking Support for New feature / Pilot in respective territory. Train off role team on process, technology knowledge transfer & to give configuration / troubleshooting support. Core Competencies, Knowledge, Experience Well versed knowledge in Telecom equipment handling, Field deployed technology knowledge (Controller node, BTS & Microwave, Packet transport network, MPLS-TP etc.) along with Installation, commissioning, integration and troubleshooting knowledge of various OEM equipment. Basic knowledge of Passive Infra (SMPS/Battery Bank/DG/ACDB/DCDB, grounding) for cell sites. Knowledge on HSW and Safety compliance and implementation on daily work. Hands on experience of Test & Measurement equipment Must have technical / professional qualifications Experience: 6 – 8 Years. Qualification: B.Tech /B.E with equivalent Telecom. Qualification CCNA preferable Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type : On-site Working

Senior Associate Networking Technical Services Systems Integration Specialist Your day at NTT DATA The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This role works towards associate to professional level certification, whilst at the same time developing business knowledge. What you'll be doing Key Responsibilities: Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle Takes responsibility for problem resolution and troubleshooting during project lifecycle Escalates complex problems to the relevant third parties. Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover Compiles and maintains project administration (Time Capture and feedback to stakeholders) Conducts elementary presentations within the customer's organization. Expected to take leadership from senior resources on relevant technologies according to specialization and best practice. Performs any other related task as required. Knowledge and Attributes: Developing fundamental project and administration ability. Developing understanding and appreciation of technical design principles and compute layers. Ability to develop an understanding of fundamental project and administration processes. Display a strong learning orientation. Good verbal communication skills. Demonstrate a client service orientation. Hands-on proactive in approach. Academic Qualification and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or a related field. Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc. Required Experience: Moderate level of work experience in technical implementation engineering, specific to Networking technologies. Moderate level of experience engaging with clients and conducting presentations. Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers. Moderate level of experience in diagnosis and troubleshooting.

Key Roles and Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail Assists in analyzing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides onsite technical support to clients and provide field engineering services to clients Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identifies opportunities for work optimization including opportunities for automation of work May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Additional skills proficiency such as: Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) CCNP or equivalent certification Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role) Required Experience: Seasoned years of work experience Seasoned experience required in Engineering function within a medium to large ICT organisation Seasoned experience of Managed Services Excellent working knowledge of ITIL processes Excellent experience working with vendors and/or 3rd parties

Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now.

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: SDWAN Global certification SDWAN L2 Experience -5yrs+ Certification Mandatory-SDWAN Location- Mumbai Design and Implementation: Design, implement, and manage SD-WAN solutions, including components such as vManage, vBond, and vSmart. Configuration and Deployment: Execute end-to-end deployment of SD-WAN policies, templates, and orchestrators. Monitoring and Maintenance: Proactively monitor network performance, identify issues, and perform routine maintenance to ensure optimal performance. Troubleshooting: Utilize command-line interface (CLI) tools and network analysers to troubleshoot and resolve complex network issues within the SD-WAN environment. Quality of Service (QoS): Apply QoS principles to ensure optimal performance and manage network traffic effectively. Client Support: Provide second-line support for incidents and requests, ensuring timely resolution without breaching service level agreements (SLAs) Collaboration: Work closely with clients and other engineering teams to resolve issues and improve network performance. These responsibilities ensure that the SD-WAN infrastructure is robust, efficient, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working

Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now.

Your day at NTT DATA As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans. As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills. You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed. To thrive in this role, you need to have: Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools. At least one technical certification in the above-mentioned technologies. Strong planning skills, with the ability to anticipate and adapt to changing circumstances. Adaptability and resilience in a dynamic work environment. Ability to communicate and work effectively across different cultures and social groups. Proficiency in active listening and client-centric communication. A positive outlook and the ability to work well under pressure. A client-first attitude, always seeking to create positive client experiences. A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience. Workplace type : On-site Working

Role & responsibilities : 1) Monitor and Manage the Network using Monitoring tool. 2) Raise ticket with provider and track the incidents till the resolution. 3) Timely updation of issues and status to all the required stakeholders. 4) Troubleshoot BGP routing issues and issues related to route-map and prefix-list configurations. 5) Support DR-DRILL activities planned 6) Auto fail over testing 7) Take configuration back-up of devices 8) Assist and coordinate with Banks for Network Support requirements 9) Maintain required logs and tracker 10) Adhere to shift handover process. 10) Work in 24x7 rotational shifts, for supporting Network operations. 11) Develop and maintain related documentation. Preferred candidate profile : 1) B.E/B.Tech, M.Tech/MCA (Computer/IT) with 2 to 3 plus years or B.Sc (Computers) with 4 plus years of working experience on large complex enterprise networks. - Mandatory 2) Experience in Core Networking Skills (LAN/WAN/Data Center) - Mandatory 3) Experience with protocols/technologies such as OSPF, EIGRP, BGP, STP, HSRP, VRRP, VLAN, VXLAN. - Mandatory 4) Hands on experience on multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 5) Configuration experience on network management and monitoring tools - Desirable Certification: 1) CCNA - Mandatory 2) ITIL Foundation - Desirable Knowledge : 1) Knowledge in Network Management and any one Monitoring tools. - Mandatory 2) Excellent interpersonal, written and verbal communication skills along with quick learner. - Mandatory 3) Knowledge of Software Defined Network (SDN) & SD-WAN. - Desirable 4) Knowledge of TCP/IP protocol suite. - Desirable 5) Knowledge of Network Security devices - Added advantage Technical Skills: 1) Routing & Switching - Mandatory 2) MPLS Technology - Mandatory 3) Network Monitoring & Management tools - Mandatory 4) MS Office - Mandatory 2) Software Defined Network (SDN) & SD-WAN - Desirable 4) VPN technologies- Desirable

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Field Engineer O&M Job Level/ Designation Manager – BSS O&M Function / Department Technology/Field Operation (RAN & MW) Location UP East circle Job Purpose Managing cell site including BTS/MW/BSC/RNC for field level operational activities Key Result Areas/Accountabilities To work on maintaining the 99.95% RAN Network Availability, 100% MW nodes are visibility to NOC & other MW NW KPIs within target. Adherence to Operational (Preventive maintenance, SAP & NSS) & SNOC processes (Ticketing & WFM). To carry out cell site/MW/BSC/RNC site field level operational activities & fault rectification in strict compliance with the VIL operations guidelines to meet defined Service level KPIs. Record keeping / NSS update & periodic Audit on change in inventory & Spares movement On time Preventive Maintenance, raising issues to IPs & maintaining IP environmental requirements as per OEM specifications. Ensure faults are not repeating. Coordination with infra partners on maintaining the upkeep of the infra equipment so as to protect active equipment. Integration & Commissioning of BTS & M/W sites including external alarms. Coordination with Vendor, SME, Optical, IP/MPLS & SNOC Team for site installation & various operational / troubleshooting activities. Responsible for supervising, Site AT / configuration and commissioning of new base station sites and MW hops. Implementing Site related physical / configuration changes within defined timelines for coverage or performance requirements. Maintain Sites & Nodes alarm free while addressing SA alarms on priority. Check SNOC reports / trends for Alarm clearance & fault rectification purpose Support Zonal / circle level IP & OEM governance and various operational activity progress / special project tracking Support for New feature / Pilot in respective territory. Train off role team on process, technology knowledge transfer & to give configuration / troubleshooting support. Core Competencies, Knowledge, Experience Well versed knowledge in Telecom equipment handling, Field deployed technology knowledge (Controller node, BTS & Microwave, Packet transport network, MPLS-TP etc.) along with Installation, commissioning, integration and troubleshooting knowledge of various OEM equipment. Basic knowledge of Passive Infra (SMPS/Battery Bank/DG/ACDB/DCDB, grounding) for cell sites. Knowledge on HSW and Safety compliance and implementation on daily work. Hands on experience of Test & Measurement equipment Must Have Technical / Professional Qualifications Experience: 6 – 8 Years. Qualification: B.Tech /B.E with equivalent Telecom. Qualification CCNA preferable Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less

• Must have strong knowledge of VLAN, RIP, BGP, OSSPF • Networking knowledge & exp. in Layer 2 (Switching concepts), QoS. • Hands on L2/L3 protocols • Excellent Programming skills in C language. • Ability to troubleshoot customer issues & workaround Required Candidate profile This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols. Networking L2/L3 protocols,C or C++ programming on Linux

-Expert level technical support for network security product. -Handling customer technical escalations. -Troubleshooting, diagnosing and resolving technical customer issues. Recreating, tracking, and verifying software defects in the field or under lab conditions reported by customers. Authoring technical knowledge base articles for use by other technical support personnel and/or customers and partners. Skill sets desired Advanced Networking Skills - Detailed understanding of the protocols surrounding IP service provider networks. Strong network security skills required. Networking skills should include: TCP/IP fundamentals IP subnetting and supernetting and hierarchical routing principles Routing protocol operation (BGP) Routing policies at BGP peering points VPNs and the associated tunneling technologies (GRE/IP. L2TP, MPLS, etc.) Hands-on configuration and operational knowledge of Cisco and Juniper routers Hands-on Understanding and knowledge of Netflow, SNMP Security skills DDOS, IPS, IDS, Threat detection and mitigation Operating systems - Basic to Intermediate knowledge of Linux Database: Basic to Intermediate knowledge of database - postgres, sqlite Good to have: Scripting - shell and/or high level languages (Python, Perl, Php) Customer focused candidate, strong attention to detail, ability to establish and maintain strong working relationships with key internal and customer personnel to work effectively. Outstanding customer service and advanced written and verbal communications skills.

Monitoring entire infrastructure of Olam using various monitoring tools like Zabbix, SCOM, SolarWinds, Telegraph, OEM. · Monitoring various types of alerts like CPU Utilization Memory Utilization Database related alerts DR Replication issues Backup Failure Alerts Exchange Mail Queue Threshold Alerts Service Mailbox quota breach alert Adobe Experience Manager / Site 24/7 Alerts Application URL Alerting · Scheduling Maintenance Mode for planned Activity. · Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident. · Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders. · CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned. · Coordinating with Service Provider for MPLS related outage · Daily follow ups with Regional and internal teams to ensure all the node are up and running fine. Job Type: Full-time Pay: ₹100,000.00 - ₹300,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Noc: 1 year (Preferred) Work Location: In person

� � ️ Key Responsibilities � � ‍ ‍ Team & Workflow Management Supervise a team of Service Desk/NOC Engineers handling L1 support for: o Our country-wide ISP network in Australia o Broadband faults, FTTH outages, leased line disruptions o BGP/OSPF routing issues, fiber cuts, and last-mile failures Manage shift schedules, workforce planning, and daily handovers in a 24x7 environment. • Provide real-time supervision of the ticket queue, follow-through on escalations, and assist in crisis management during major outages. Ensure timely incident classification, ticket creation, prioritization, and resolution as per client's SLAs. Coordinate with Field Engineers, L2/NOC, and Core Network teams for fault resolution, escalation, and field dispatch. Track Mean Time to Restore (MTTR), First-Time Resolution (FTR), and proactively escalate repeat offenders in the network. Analyze fault patterns, link failure causes, and customer complaints for trend identification. Recommend process enhancements and contribute to root cause analysis documentation (RCA). Drive the usage and refinement of Service Desk SOPs, NOC playbooks, and escalation matrices. Act as the primary point of contact for VIP client escalations, account managers, or Tier-2 NOC. Support service delivery teams in new link activations, customer handoffs, and port testing. Coordinate closely with Infrastructure Vendors (Nokia, Cisco, Huawei) and field operations teams. Required Skills & Experience � � Professional Experience 5+ years in ISP/NOC/Network Service Desk roles with at least 2 years in a team leadership capacity. Hands-on experience with support operations around: o FTTH, MPLS, ILL, DIA, SD-WAN, Wi-Fi, or Carrier Ethernet o Network Monitoring Tools (SolarWinds, PRTG, Nagios, Cacti, Splunk, Zabbix) o Ticketing Systems like Remedy, Freshdesk, Cherwell, or proprietary OSS/BSS stacks Strong knowledge of Layer 2/3 networking: VLAN, PPPoE, OSPF, BGP, NAT, SNMP, etc. Familiarity with OSS/BSS platforms (e.g., CRM, provisioning, billing integration). Understanding of last-mile technologies: GPON, DSLAMs, EoC, wireless backhaul. Show more Show less

Job Role - Network- LAN Experience Range: 5 to 10 years Job Locations: Hyderabad Job Description Roles and responsibilities: Experience in Microsoft Visio, CADE, DIA or any other Network designing tool Expertise in Network design Switching Models Cisco 6500/6900, Nexus 9K, 7K, 5K, 2K and Cisco Catalyst 4500, 3800, 3500, 2900 Strong knowledge in Switching technologies - VPC, FEX, VDC, Cisco VSS, VPC, STP, Trunking, Ether channel, HSRP, VRRP, LACP, PaGP, Stacking etc Strong knowledge in Routing technologies: Handling Cisco ISR/ASR routers, Protocols include BGP, OSPF, EIGRP, MPLS, VRF, L3 VPNs, IPsec, VPN, QoS, Intelligent WAN Cisco ACI, APIC, SDA, ISE & DNAC Roles/Responsibilities Install, configure, and support large-scale production and corporate network infrastructure including routers, switches, console servers and equipment. Design and Configuration experience on Cisco ACI - Spine-leaf switches, APIC and APIC-EM controller, Nexus switches, VMware NSX-T/NSX-V, NSX Edge, NSX logical router, NSX Load balancer, NSX distributed Firewall. Extensive hands-on experience and troubleshooting experience in Network Protocols - BGP, OSPF, MPLS, STP, Stacking etc. Expert Knowledge of LAN switching technologies: STP, Trunking, Ether channel and good understanding of high availability fundamentals (HSRP and VRRP) & load balancing concepts like - LACP, PaGP Good understanding of DHCP, DNS - Hands-on experience troubleshooting Cisco ISR routers, switches, Wireless controller & ISE. Strong hands-on work experience with Cisco Nexus 7K, 5K, 2K devices, Cisco Catalyst 3K & 4K series and Cisco ASR & ISR Router models Experience in designing, deploying, and troubleshooting VPC, VSS, VDC, VPC, OTV, Fabric path, FCoE and Multi-tenancy in the datacenter. Show more Show less

Job Role - Network Pulse secure Experience Range: 5 to 10 years Job Location: Hyderabad Job Description Must Have Excellent network administration and troubleshooting skills. Good Understanding and troubleshooting skills of TCP/IP, Switching &Routing protocols, MPLS, Load balancing In-depth understanding and hands on experience with Pulse Secure Troubleshooting issues with Pulse products like Pulse realms, Roles, URL etc., Be the point of contact for Pulse Secure to oversee the delivery of all entitled services in this support. Deploy, update, manage, maintain and monitor Client’s Pulse Secure C2S VPN Solution Excellent listening skills & ability to communicate clearly and fluently in English Flexibility to work in shifts for 24x7 support Strong team player with a constructive perspective and commitment to the success of the business. Ability to work on multiple concurrent tasks with conflicting priorities Product knowledge: Ivanti Pulse Secure Show more Show less