3545 Mpls Jobs - Page 23

Overview We are Looking a resource with Good networking background, who cab support 24x7 shift. Exp- 2 to 4 yrs Location - Chennai, Bangalore & Hyderabad. Skills :Switching , routing, CCNA Work mode -In office Expected to join within 20 days. Lead complex network operations across global environments with deep expertise in LAN, WAN, and security infrastructure. Architect and deploy SASE and SDWAN solutions using Cisco, Versa, Fortinet, and Velocloud platforms. Configure and troubleshoot advanced routing (BGP, EBGP, iBGP, OSPF, Static, EIGRP) and switching protocols. Provide end-to-end resolution from Layer 1 to Layer 3 across Cisco routers, switches, and WLC operations. Collaborate in bridge calls with internal teams and clients, and manage vendor/service provider escalations. Optimize transport underlay using MPLS, ADI, LTE, and DWDM, with desirable knowledge in Juniper and Ericsson. Identify production risks, drive change management documentation, and deliver proactive network solutions. Lead greenfield/brownfield SDWAN deployments and serve as the customer-facing representative for escalations. Mentor and upskill team members, communicate technical decisions effectively, and foster client alignment. Ensure timely delivery with strong self-motivation, precise documentation, and participation in on-call rotations. Responsibilities Experience in Cisco ISE Knowledge on Firewalls Fortinet Palo Alto Configured routing protocol like BGP EBGP ibgp OSPF etc. Well verse with troubleshooting on Cisco routers and switches, Issues from Layer 1 to Layer 3, Desirable Juniper knowledge and experience, vSRX, NFX250, NFX350, Ericsson Troubleshooting skills on transport side are desirable . The candidate should be holding relevant network Ops experience Good experience in underlay transport such as MPLS, ADI, LTE Experience in technologies like DWDM are desired. Very good architectural level knowledge and deployment experience on SASE and SDWAN Platforms such as, Cisco SDWAN, Velocloud, Versa, Fortinet, Should have prior working experience in deploying greenfield and brownfield SDWAN setup on prem as Front-end face for Network Team while participating in internal escalations resolution bridge call Participate in Bridge calls with clients for joint troubleshooting of network design issues Work with different Vendors and service Provider for faster and accurate resolution Identifying open risk in the production network and provide input for mitigation Documenting all Changes done in production environment through Change Management process Must have worked on large scale infra Global customer interaction is one of the key expectations from candidate The candidate should hold very rich experience in corporate LAN, Security & WAN infra Candidate must have worked on the latest technologies (, SDN and SDWAN) Hands on experience working on Routers Switches Cisco Fortinet Routers Switches Experience in Cisco WLC operations. He/she need to lead function and drive the project/operations end to end Candidate should be very strong in written & oral communication Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (6500/4500/3850 Model) Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP) Hands on Experience at Networking Architecture level and able to take decision and look for more optimistic may of approach Capable to train team members to the next level in the technology Ability to communicate effectively and build relationships to understand client requirements Accurate recording of information A self-motivated attitude Ability to deliver against deadlines and agreed targets Participation in the on-call rota Certification on CCNA is desirable Requirements Ability to communicate effectively and build relationships to understand client requirements Accurate recording of information A self-motivated attitude Ability to deliver against deadlines and agreed targets Participation in the on-call rota Certification on CCNA is desirable

Job Title: Network Engineer IV (Design & Build) Job Description: Do you want to work with the world’s #1 managed cloud hosting provider? We have an environment with over 50,000 network devices. Do you want to be part of a highly skilled network engineering team building and retrofitting enterprise-grade data centers positioned across the globe all connected through our own private backbone? Global Data Center Infrastructure (GDCI) Network Engineering is a project driven team and responsible for design and engineering of our datacenters and the MPLS network connecting them. Our goals are to constantly improve through Flawless Execution, maintaining Available Capacity, fostering Engaged Rackers, becoming Increasingly Efficient & building a Rock Solid Foundation. We are looking for a Senior Network Engineer-IV who will be responsible for the planning, design, configuration, integration & installation of our growing local area network (LAN) and/or global wide area network (WAN). The Network Engineer-IV will provide leadership in technical support and documentation to various departments and users with regards to the global infrastructure. The Network Engineer-IV serves as a liaison to gather network requirements from internal customers, vendors and other third-party providers. JOB REQUIREMENTS: DESIGN: Perform design requirements feasibility studies Perform vendor recommendation / selection and coordination for hardware testing and installations Examine theoretical and implemented designs for deficiencies and facilitate corrections BUILD: Prepare maintenance plan documentation & change management Examine maintenance plans for accuracy Script maintenance implementations Work in either a lead role or assisting role during maintenance implementations IMPROVEMENTS: Develop Standard Operating Procedure’s (SOP’s) & Method of Procedure’s (MOP’s) Develop network standardization practices Document informational content for specialized network designs to be used for training needs Present and/or Train on new network typologies, hardware and technologies to internal teams Lead Root Cause Analysis sessions to achieve better networking practices Determine baseline requirements for our network needs Provide code analysis on existing software, IOS testing and software recommendations Create network lab mockups for error testing Automate repetitive Engineering tasks ADDITIONAL: Act as 4th level escalations POC for design or other related problems Conduct provider testing / deployment of new services Monitor capacity and plan for bandwidth additions Establish project priority based on business needs REQUIREMENTS: Expert level experience working with all of the following technologies/applications: MPLS, BGP, LDP, QoS, IPv6, OSPF, vPC , STP, DWDM, EVPN, L2VPN, MPLS VPN, L3VPN, FHRP, VLAN, CDP, port-channels, IS-IS, MPLS Inter-AS, VXLAN, DNS, ACL, RADb, Flowspec, RTBH, GitHub, API’s, NFV, Hypervisors, virtual switching Multi- vendor experience working with the following platforms: Cisco IOS, ASR 1k (IOS-XE), ASR NCS (IOS-XR), Nexus (NX-OS), Arista (EOS), Junos Industry recognized certifications: CCNA required, CCDA, CCNP, CCDP preferred, CCIE (R&S, SP or DC) highly preferred (or equivalent experience), Python PCEP Minimum 7-10 years recent experience with network design and build-out of LAN/WAN’s and/or large-scale network retrofits and remediation’s Experience working in service provider, datacenter/hosting environment or large-scale enterprise networks Experience researching, evaluating and recommending hardware and/or software solutions supporting large scale deployments and/or remediation’s against the LAN/WAN Experience working with 3rd party networking vendors with an understanding of the service/hardware/software portfolios they provide Able to identify areas of process improvement and provide input and solution options to streamline work Excellent writing, documentation and communication skills possessing the ability to communicate well with technical and non-technical peers Customer service-oriented attitude Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends Experience with network service monitoring systems (Arbor, Zenoss, Syslog, SolarWinds, Splunk, Kibana, WhatsUpGold, etc…) High School diploma or equivalent required; University or College degree preferred in the Computer Science or Network Engineering fields. HIGHLY DESIRED: History designing, coding, implementing, and supporting Infrastructure/Operations-side automation solutions in a corporate environment Experience and familiarity with Python and/or Ruby Experience with Linux system administration Experience and familiarity with Git, Ansible, Jenkins, Splunk Contributor to open source network management software projects Experience with various open source OS Experience with Lab network modeling Experience with troubleshooting and resolution of network issues

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Overall 07+ years of experience in Networking Architect, deploy, and manage enterprise network infrastructures, focusing on high availability, security, and compliance. Configure and maintain Routing & Switching solutions using Cisco Catalyst, Nexus, ISR, and ASR. Implement advanced WAN, LAN, and Data Center networking solutions across global HSBC locations. Manage and optimize BGP, OSPF, EIGRP, MPLS, VXLAN, SD-WAN, and QoS to ensure seamless global connectivity. Troubleshoot complex network issues across multiple HSBC business units. Utilize tools like Cisco DNA Center, SolarWinds, Splunk, and Wireshark for real-time network monitoring and optimization. Conduct network risk assessments, audits, and ensure compliance with HSBC’s security policies and regulatory requirements. Knowledge on Infrastructure as Code (IaC) solutions using Terraform, Ansible, and Python for automated network provisioning. Work in an Agile environment, contributing to Scrum or Kanban teams for iterative network deployments Requirements To be successful in this role, you should meet the following requirements: Networking Expertise: Deep knowledge of Cisco Routing & Switching (CCNP/CCIE preferred). Protocols & Technologies: Strong hands-on experience with BGP, OSPF, EIGRP, STP, HSRP, VRRP, MPLS, VXLAN, SD-WAN. Security & Compliance: Experience with firewalls, NAC, and Zero Trust security models. Monitoring & Troubleshooting: Experience with Cisco DNA, Sevone, HPNA, Netscout, Wireshark. Knowledge of Dev-ops tools like Python, Ansible, Terraform, Git etc Certifications (Preferred): CCNP, AWS Networking, Cisco Devnet You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

Job Description The NRE (Network Reliability Engineering) team is accountable for ensuring the robustness of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) role is primarily focused on applying an engineering approach to measure and automate a network's reliability to align with Organization's service-level objectives, agreements, and goals. The duties of the NRE team entail promptly responding to network disruptions, pinpointing the underlying cause, and collaborating with internal and external stakeholders to fully restore functionality. The NRE team members play a critical role in automation of recurring tasks in daily operations to streamline processes, enhance workflow efficiency, and increase overall productivity. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLoS Network, and the Internet. Some of the responsibilities include designing, writing, and deploying network monitoring and automation software, to improve the availability, scalability, and efficiency of Oracle products and services. Requirements: Bachelor’s degree in CS or related engineering field with 8+ years of Network Engineering experience or Master's with 5+ years of Network Engineering experience. Experience working in a large ISP or cloud provider environment. Experience working in a network operations role. Strong knowledge of protocols such as MPLS, BGP, IPv6, DNS, and DHCP, SSL. Also, VxLAN and EVPN will be an added advantage. Deeper understanding of Data Center build and design - CLoS architecture etc. Extensive experience with scripting or automation and data center design – Python preferred but must demonstrate expertise in scripting or compiled language. Experience with network monitoring and telemetry solutions. Hands on experience with Prometheus or other network monitoring software stack. Experience with network modeling and programming – YANG, OpenConfig, NETCONF. Ability to use professional concepts and company objectives to resolve complex issues in creative and effective ways. Capable of working under limited supervision. Excellent organizational, verbal, and written communication skills. Excellent judgment in influencing product roadmap direction, features, and priorities. Bachelor’s or master’s degree in computer science, Electrical/Hardware Engineering, or related field. Participate in an on-call rotation. Responsibilities Supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the intensive automation required to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure and the Internet. Lead network lifecycle management programs by defining high-level objectives and delivery procedures. Organizes project technical milestones & supporting tasks. May work as project technical lead, coordinating effort of two or three engineers. Advises project/program manager and coordinates with immediate and skip-level leadership. Collaborates across teams within same org (same VP). May serve as technical SME in cross-functional activities. Has technical responsibility for moderately complex project(s), including project requirements, specifications (where applicable), and documentation. Responsible for decomposing high-level architectures into detailed designs. May lead multiple engineers in developing network solutions consisting of multiple modules with complex interactions; Work with supporting service teams to ensure solutions are properly supported by monitoring and automation systems. Serves at Tier2 or specialized escalation point for network events and provides break-fix support for large-scale events. Serves as the principal point of contact for driving systematic resolution of complex network issues. Act as SME for root cause analysis efforts. Frequently develops scripts to automate non-traditional, complex tasks for business unit. May serve as a technical lead on network automation design and delivery projects. Comprehensive understanding of the software development lifecycle. Provides a broad set of guidance to technical and senior technical members of staff. Interprets input from leaders (technical and managers) and provides focused development to junior member. Able to carry out technical coaching sessions, and helps junior members develop skills. Collaborates with vendor engineering and account manager to address current business or operational issues. May lead the adoption of new vendor hardware. Active communication with product teams. Responsible to drive technology to meet product and service requirements. Participate in coordinated communication with product teams, networking leadership, and PMO to help assess gaps, solutions and needs. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SDN NFV Software Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate smoothly. You will utilize your exceptional communication skills to provide quality support and maintain client satisfaction, while also leveraging your deep product knowledge to design effective resolutions for various challenges that may arise. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SDN NFV Software.- Strong understanding of network architecture and protocols.- Experience with troubleshooting and resolving software-related issues.- Ability to communicate complex technical concepts to non-technical stakeholders.- Familiarity with cloud technologies and their integration with SDN and NFV. Additional Information:- The candidate should have minimum 12 years of experience in SDN NFV Software.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

What You Can Expect As a DevOps Engineer, you'll design and maintain critical SIP trunking infrastructure, lead high-impact projects, and work with automation technologies like Python and Ansible. You'll build monitoring systems, create documentation. This role combines hands-on technical work with operational leadership in a fast-paced global environment. About The Team With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance. What We’re Looking For Demonstrate experience of at least 7+ years similar role(s). Have understanding of SIP, RTP, RTCP, TLS, SRTP, SOAP/REST API, TCP/IP etc. Have experience of working on various SBC platforms (Ribbon/Sonus SBC, PSX, RAMP advantageous). Understand and have knowledge of international telephony regulations and propose solutions within these regulatory requirements. Have experience in onboarding carriers and setting up interconnects utilizing the knowledge of transmission and Network layer (BGP, VLAN, Subnetting, MPLS etc.). Have experience with automation: Python, shell scripting, Ansible, REST API etc. Have experience of Deployment and Integration of various logging/Monitoring tools like ELK, Grafana, Alert managers, Webhooks etc. Have experience in troubleshooting voice and network issues through packet analysis tools, including Wireshark, Empirix, and SIP ladder diagrams for comprehensive diagnostics. Have experience in seeking out solutions for problems to optimize cost, performance and quality of existing solution with ownership. Have experience working with vendors and external partners. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

The Associate Manager role is essential for maintaining efficient tech support operations across the Service Desk and NOC. This position focuses on swift issue resolution and proactive problem prevention. Key responsibilities include prioritizing critical tasks and ensuring clear communication across the organization. The role also involves monitoring team performance, driving continuous improvement initiatives, supporting staff development, and ensuring compliance with internal policies and security standards. Overall, this position is vital for aligning IT services with business needs, balancing daily operations with strategic planning. The goal is to provide reliable technology support, enable smooth business operations, and minimize disruptions. Key Roles And Responsibilities Queue management Auditing calls, chats, and tickets, and sharing feedback Stakeholder management Handling escalations Driving major incidents Managing performance reviews for 15 direct reports Connecting with technical teams to streamline processes Maintaining network uptime Performing on-call duties during weekends Creating shift rosters and making ad hoc changes efficiently Essential Function This role requires a skilled, independent, creative smart person who is familiar with the use of process management tools, techniques, with ITSD & NOC best practices. Should be flexible and willing to work in rotational shift. The ideal candidate will be assertive, efficient, and capable of working with multiple clients in a fast-paced environment. The successful candidate will have the ability to plan, set goals, prioritize, and manage ITSD & NOC teams Supporting Parexel users and clients along with performing complex mission critical tasks simultaneously while maintaining an organized work environment. Relationships Reports To- Senior Manager/Director – Enterprise IT Infrastructure Directly Supervises- ITSD & NOC Staff Provides Work Direction to- ITSD & NOC Staff Works Closely with- PAREXEL IT Teams (IT Infrastructure/IT Applications/IT Operations/GDM/Stake Holders) External Relationships- N/A Key Accountabilities Excellent leadership qualities Demonstrated history of successfully leading teams Excellent skills in developing processes and procedures Excellent oral communication skills (fluent English speaker) Excellent writing and presentation skills 6 - 8 years of IT experience in IT Infrastructure/IT Operations/ITSD/NOC. 4 - 6 years of people management experience Attend and provide input to Service Desk Tool technical meetings Act as a shift leader; creating and maintaining daily staffing schedules for all shifts Perform quality checks of agent tickets, calls and chat transcripts to provide feedback for improvements Provide input to employees’ PMDs Follow up with end-user service-related issues Develop and maintain Service Desk metrics Develop and provide training in new systems and processes for the Service Desk staff Liaise with peers at other regional service desk(s), maintaining a regular meeting schedule Second level escalation within the Service Desk for user and technical issues Lead technology or process changes in the group Additional projects or tasks assigned by Management. Experience providing superior customer service. Experience with network monitoring reporting software. High energy and enthusiasm High attention to detail Must be a self-starter, highly motivated and possess a strong work ethic Flexible and able to function in a “hands-on" environment Positive and professional image Experience with external clients and managing a network operations center preferred Skills Min of 10 years of hands-on experience in a ITSD & NOC environment. Open minded and ready to learn and absorb things. Experience in working with Incident / Problem / Change management team Ability to handle multiple tasks concurrently. Experience with enterprise monitoring tools such as QRadar / Orion-Solarwinds Basic understanding of routing, routing protocols, layer 2 switches, firewalls, VPN and Network security concepts. Windows 2008/2012 knowledge, understanding of active directory, knowledge of Unix/Linux. Experience with MPLS, Frame Relay, T1/T3 links, and DSL Strong verbal and written communication skills required. Ability to effectively communicate with all levels of personnel.

Job Req ID: 47867 Location: Ernakulam, IN Function: VIBS About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Strategic Account Manager Job Level/ Designation M2 Function / Department Enterprise Location Kerala Job Purpose To manage the National customer relationship for Kerala HQ accounts - Build Relationship with the Key Buying centre ( C- Levels) to influence deals Nationally – Drive profitable revenue growth – Deliver the best in class customer experience to our customers - Ring fencing customer base, acquiring new customers. - Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi, Data centre, IOT etc Key Result Areas/Accountabilities C - Level Customer stakeholder engagement for strategic accounts – Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS IOT, Fixed Voice, Mobility, etc Drive Digital Workshops with cross functional teams of customer Engagement Own multi touch points and engagements in Customer- organization and internally – Engage cross functionally to deliver a quality experience to the Customer – Manage virtual teams including delivery, solution, service, collections – Ensure governance of QBR's and other reviews with customer – Develop deep understanding of the customer telecom spend and our Share of Wallet (SOW). Process Management: Build discipline of usage of internal tools like 1SF/ ESMS- as appropriate and maintain forecast accuracy – Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc. – Ensure correct forecasting and commits as per DB target - Maintain at least 4X funnel (X being DB Target) Core Competencies, Knowledge, Experience Experience in managing National and a track record of Account Management / enterprise solution selling - Experience in complex change management and operating in a matrix, fast moving and technical environment. Any Degree - Sales and cross functional work Experience of more than 5 +Years - Strong Leadership Skills Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Required Skills Project Planning & Management - Able to establish clearly defined objectives & deliverables, build executable project plans, lead projects to completion on time, within Scope, Schedule and Cost targets (managing triple constraint), to deliver results that meet/exceed customer Communication - Able to provide clear, crisp written and verbal communications for work instructions, customer updates, status report dashboards, negotiations, and issue management. Customer Relations - Able to understand customer requirements; deal with difficult/sensitive situations, conflict resolution, associated with technical, business, or personnel situations. Builds partnership relations with support groups and customer while instilling confidence within the customer. Ensure customer understands their responsibility in transition as well as customer concurrence / formal acceptance of deliverables transferring PM responsibilities to steady state Interpersonal skills to work with other departments/subsidiaries and the clients to develop timelines for project deliverables, and setting proper expectations and delivering updates on project status. Prior experience interfacing directly with customers, project managers, internal/external organizations. Fluent in English - Excellent oral and written communication Experience in telecom projects particularly roll-out migration of services in Ethernet and IP/MPLS (legacy to new platform) Project management principles and able to learn and apply new knowledge and project management expertise to the needs of the business. Roles and Responsibilities Responsible for all aspects of project/program management associated with the implementation of assigned external customer-facing projects/programs and internal non-customer facing projects/programs Responsible Project scope analysis, project planning, resource management, vendor/Partner management, network deployment, migration activities, program monitor and control Manage the integration of vendor/partner tasks, track and review vendor/partner deliverables Provides guidance and expertise in project management using a structured project management methodology to define and carry out business objectives Provides technical guidance to the project team, handles issues/risks and manages deliverables/timelines associated with the project and/or dependent projects Primary points of contact in on-site between Customer, Field partner and offshore project team and lead cross-functional delivery teams to achieve deliverables and business benefits Responsible for ensuring requirements documentation is established upon milestone date, coordinates with respective team/stakeholder if process documentation is needed for specified project, responsible for loading artifacts into Customers systems per established process, creates and manages detailed project plan Monitor and control the performance and quality of the project to meet the deliverables, Hold regular progress & stakeholder meetings, stage review meetings and closure meetings Ultimately responsible for a successful end to end delivery of the project

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1. Overview Summary The Senior Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on consulting with ConvergeOne’s Enterprise Customers to develop solid strategies with Outcome Based solutions that deliver measurable results thru ROI and TCO models. The position is responsible for assessing customer needs and tailoring customized architectures that have strategic value and are complex in nature to fit business needs. The Senior Solutions Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the architecture and the value proposition. Additionally, this position is able to explain, position and justify costs related to ConvergeOne’s solutions. Qualifications Required Qualifications (Specific to domain expertise) 7-10 years in Collaboration and Customer Experience Broad and general knowledge of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft and other Collaboration/Customer Experience solutions Subject matter expertise related to SIP and Cloud based Services and architectures Must have a good working knowledge of the collaboration industry and related protocols, including SIP, H.323, WebRTC, firewall traversals and VoIP Knowledge of ancillary technologies that help govern IP-based collaboration: firewalls, routers, MPLS networks, media relays, reverse proxies, etc. Required Qualifications Proficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio and SharePoint Excellent presentation skills Exceptional customer facing skills Excellent verbal and written communication skills Excellent relationship and collaboration skills Certifications or equivalent experience in area of focus Ability to work independently with minimal direction resulting in an accurate solution architecture for the client Able to manage multiple simultaneous work assignments Ability to communicate with all levels, including executive levels, in customers and partners, and bridge the gap between business users and information technology Accustomed to working in virtual office environment Responsibilities Essential Functions Serves as the subject matter expert in a key area such as: 5x4 (Collab, Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues and interests to formulate a strategy that will achieve business objectives Provides solution consulting, technical architecture and sales support for account opportunities Provides live demonstrations for customers and sales teams Develops and maintains technical competency and related certifications for all core products and solutions areas Performs Strategic Road-mapping Sessions with customers Participates in User Groups and Conferences as required May publish content to the Public sphere as it pertains to area of expertise (Social Media, Linked In, White Papers, etc.) Keeps current on industry changes, participates when possible in organizations directly involved with SME products and services, and continually works to improve techniques and sales knowledge Provides timely and accurate deliverables to customers including statements of work and product architectures Participates in Solution Deliverables at the direction of the Solution Architect These could include: Participating in Discovery and Documentation of Business Requirements specific to area of expertise which may include ROI and TCO models Assuming responsibility for 3rd Party Quotes and SOW language for area of expertise Providing relevant Statement of Work Language to Solution Architect resources and Guidance around content flow Participating in Solution/Delivery Assurance and Services Handoff Meetings Ensures productive relationships with manufacturer technical peers Assumes responsibility of being dedicated to Top Accounts or Top Account Managers as needed Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution) Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser) HSA with + Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent care and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments) Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance Legal/ID Theft Plans TeleHealth Options Wellness via Omada Health (healthy living solution) Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Volunteer Time Off On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Notice of E-Verify Participation https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1. Overview Summary The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on solving business challenges for the ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services. The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs. The Solutions Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the solution design during the lifecycle of the sale. Additionally, this position is able to explain, position and justify costs related to ConvergeOne’s solutions. Qualifications Required Qualifications (Specific to domain expertise) 5-8 years in Collaboration and Customer Experience Broad and general knowledge of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft and other Collaboration/Customer Experience solutions Subject matter expertise related to SIP and Cloud based Services and architectures Must have a good working knowledge of the collaboration industry and related protocols, including SIP, H.323, WebRTC, firewall traversals and VoIP Knowledge of ancillary technologies that help govern IP-based collaboration: firewalls, routers, MPLS networks, media relays, reverse proxies, etc. Required Qualifications Proficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio and SharePoint Excellent presentation skills Exceptional customer facing skills Excellent verbal and written communication skills Excellent relationship and collaboration skills Certifications or equivalent experience in area of focus Ability to work independently with minimal direction resulting in an accurate solution architecture for the client Able to manage multiple simultaneous work assignments Ability to communicate with all levels, including executive levels, in customers and partners, and bridge the gap between business users and information technology Accustomed to working in virtual office environment Responsibilities Essential Functions Serves as the subject matter expert in key areas with a broader background in technical solutions Select 1-2 areas a major and then others a minor: 5x4 (Collab, Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services, Maintenance) Cisco Genesys Avaya Microsoft Analyzes customer needs, issues and interests to formulate a strategy that will achieve business objectives Provides solution consulting, technical design and sales support for account opportunities Provides live demonstrations for customers and sales teams Develops and maintains technical competency and related certifications for all core products and solutions areas Provides Customer facing presentations to customers, users groups, and conferences as required Keeps current on industry changes, participates when possible in organizations directly involved with SME products and services, and continually works to improve techniques and sales knowledge Provides timely and accurate deliverables to customers including statements of work and product designs Provides ownership of Technical Solution Deliverables. These could include: Participating in Discovery and Documentation of Business Requirements Coordinating with other technical resources for Bill of Materials, 3rd Party Quotes and SOW, Services, Infrastructure Requirements Owning Statement of Work Language Gathering from other resources and Assembly of SOW Participating in Solution/Delivery Assurance and Services Handoff Meetings Prepares technical designs using manufacturer design tools for product area of focus Ensures productive relationships with manufacturer technical peers Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution) Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser) HSA with + Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent care and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments) Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance Legal/ID Theft Plans TeleHealth Options Wellness via Omada Health (healthy living solution) Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Volunteer Time Off On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Notice of E-Verify Participation https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1. Overview The Network Engineer II’s role is to ensure the stability and integrity of data and voice networks. This is achieved by planning, designing, and implementing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required. Qualifications Required Qualifications BS/BAs degree in IT or related field (Industry experience may be considered in lieu of degree) At least 5 years of experience in similar role Network focused industry certifications Certifications in Juniper, Cisco, Microsoft, or equivalent Proven experience with network capacity planning, network security principles, and general network management best practices Network monitoring tools such as Solarwinds, Paessler, or Splunk Disaster Recovery planning/testing Expert level knowledge of Layer 2 and Layer 3 devices High-level knowledge of QoS, MPLS, Ethernet, VLAN’s, routing protocols Previous experience supporting a multi-site, interconnected network environment with 500+ employees Excellent hardware troubleshooting experience Strong interpersonal, written, and oral communication skills Ability to present ideas in user-friendly language Highly self-motivated and directed, with keen attention to detail Proven analytical and problem-solving abilities Able to effectively prioritize tasks in a high-pressure environment Strong customer service orientation Experience working in a team-oriented, collaborative environment Desired /Preferred Qualifications Technical certifications are preferred, specifics are dependent on team placement Unified Communications/VoIP/SIP experience Juniper Networks / Extreme experience Aruba / Meru Wireless experience Previous Avaya experience Responsibilities Designs and deploys company LANs, WANs including routers, switches, firewalls, VPN concentrators, wireless, and other hardware Configures networks to ensure efficient and reliable operation for fulfilling business objectives and processes. Monitors network performance and troubleshoot problem areas as needed Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records Monitors ticketing queue, responds to incidents in a timely manner, documents solution Ensures network connectivity of all servers, workstations, and other network appliances Develops, implements, and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry Manages all network security solutions in accordance to industry best practices Provides guidance to junior members of the team Participates in after hours, on-call rotation as needed Notifies end users of planned network outages / maintenance, work with providers to understand impact and timeline of provider outages Provides backup coverage for other functions including systems administration, virtualization, storage, and telephony Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution) Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser) HSA with + Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent care and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments) Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance Legal/ID Theft Plans TeleHealth Options Wellness via Omada Health (healthy living solution) Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Volunteer Time Off On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Notice of E-Verify Participation https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1. Overview The Network Engineer III position provides IT infrastructure engineering for Network and infrastructure upgrades, changes, troubleshooting, relocation and migrations specializing in advanced Cisco solutions. Qualifications Required Qualifications Must have extensive knowledge of high performance data center solutions, network infrastructure LAN/WAN, network security, and enterprise wireless infrastructures Expert knowledge of Cisco Routers (ISR GEN1/2), Switches (including NEXUS and Catalyst Line), Security Appliance is a strong plus (ASA, ISE, IPS, Prime MARS, NAC). Expert knowledge of WAN Circuits, MPLS, EIGRP, OSPF, BGP, RIP, FR/ATM, ACLs, TCP/IP, IPX Extensive experience designing, implementing, and troubleshooting VLANs using CISCO equipment, to include intimate knowledge of Spanning Tree Protocol, VLAN Trunking Protocol, inter-VLAN routing, IPV6 and trunking with ISL and 802.1q Strong knowledge of VPN IPSec/SSL solutions and hands-on deployment experience Knowledge of Load Balancing for Web systems and e-commerce uses In-depth knowledge of Cisco IOS, NXOS and other technical configurations Experience with monitoring, alerting and management tools such as: Ethereal, Solarwinds, Orion Network Monitor, hp OpenView Hands on experience with wired/wireless ISE deployments, ASA, Firepower, AMP, Prime Infrastructure, Security posture assessment, and Security Policy generation is a strong plus Nexus experience: 9K, 7K, 5K, 2K, 1K Cisco Experience (4507s-vss, 3750s, 2960s, MPLS, VPLS, PSTN, LAN Strong customer facing skills Ability to work under pressure Experience with F5 a plus Cisco Certified Systems Engineer (CCIE) in any discipline Desired /Preferred Qualifications Cisco Certified Systems Engineer (CCIE) 10+ years hands on experience in WAN/LAN technologies Responsibilities Deploys, migrates, and documents post-sales engagement with customers based on ConvergeOne best practices Collaborates with world class network integrators Assists in the delivery of support and services to customer’s expectations as proposed Participates in the design, implementation and administration of Cisco infrastructure and related solutions Troubleshoots high end issues with networking, security and wireless infrastructures Assists in determining specific customer network requirements Assists in developing specific network, security and wireless solutions Assists in developing detailed implementation plans Conducts architecture chalk talks and design concepts Facilitates and conducts product demonstrations, webinars and presentations to customers Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution) Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser) HSA with + Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent care and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments) Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance Legal/ID Theft Plans TeleHealth Options Wellness via Omada Health (healthy living solution) Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Volunteer Time Off On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Notice of E-Verify Participation https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

The Associate Manager role is essential for maintaining efficient tech support operations across the Service Desk and NOC. This position focuses on swift issue resolution and proactive problem prevention. Key responsibilities include prioritizing critical tasks and ensuring clear communication across the organization. The role also involves monitoring team performance, driving continuous improvement initiatives, supporting staff development, and ensuring compliance with internal policies and security standards. Overall, this position is vital for aligning IT services with business needs, balancing daily operations with strategic planning. The goal is to provide reliable technology support, enable smooth business operations, and minimize disruptions. Key Roles and Responsibilities: Queue management Auditing calls, chats, and tickets, and sharing feedback Stakeholder management Handling escalations Driving major incidents Managing performance reviews for 15 direct reports Connecting with technical teams to streamline processes Maintaining network uptime Performing on-call duties during weekends Creating shift rosters and making ad hoc changes efficiently Essential Function This role requires a skilled, independent, creative smart person who is familiar with the use of process management tools, techniques, with ITSD & NOC best practices. Should be flexible and willing to work in rotational shift. The ideal candidate will be assertive, efficient, and capable of working with multiple clients in a fast-paced environment. The successful candidate will have the ability to plan, set goals, prioritize, and manage ITSD & NOC teams Supporting Parexel users and clients along with performing complex mission critical tasks simultaneously while maintaining an organized work environment. Relationships Reports To- Senior Manager/Director – Enterprise IT Infrastructure Directly Supervises- ITSD & NOC Staff Provides Work Direction to- ITSD & NOC Staff Works Closely with- PAREXEL IT Teams (IT Infrastructure/IT Applications/IT Operations/GDM/Stake Holders) External Relationships- N/A Key Accountabilities Excellent leadership qualities Demonstrated history of successfully leading teams Excellent skills in developing processes and procedures Excellent oral communication skills (fluent English speaker) Excellent writing and presentation skills 6 - 8 years of IT experience in IT Infrastructure/IT Operations/ITSD/NOC. 4 - 6 years of people management experience Attend and provide input to Service Desk Tool technical meetings Act as a shift leader; creating and maintaining daily staffing schedules for all shifts Perform quality checks of agent tickets, calls and chat transcripts to provide feedback for improvements Provide input to employees’ PMDs Follow up with end-user service-related issues Develop and maintain Service Desk metrics Develop and provide training in new systems and processes for the Service Desk staff Liaise with peers at other regional service desk(s), maintaining a regular meeting schedule Second level escalation within the Service Desk for user and technical issues Lead technology or process changes in the group Additional projects or tasks assigned by Management. Experience providing superior customer service. Experience with network monitoring reporting software. High energy and enthusiasm High attention to detail Must be a self-starter, highly motivated and possess a strong work ethic Flexible and able to function in a “hands-on" environment Positive and professional image Experience with external clients and managing a network operations center preferred Skills Min of 10 years of hands-on experience in a ITSD & NOC environment. Open minded and ready to learn and absorb things. Experience in working with Incident / Problem / Change management team Ability to handle multiple tasks concurrently. Experience with enterprise monitoring tools such as QRadar / Orion-Solarwinds Basic understanding of routing, routing protocols, layer 2 switches, firewalls, VPN and Network security concepts. Windows 2008/2012 knowledge, understanding of active directory, knowledge of Unix/Linux. Experience with MPLS, Frame Relay, T1/T3 links, and DSL Strong verbal and written communication skills required. Ability to effectively communicate with all levels of personnel.

Job Req ID: 47870 Location: Chennai, IN Function: VIBS About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Strategic Account Manager Job Level/ Designation M2 Function / Department Enterprise Location TNC Job Purpose To manage the National customer relationship for Kerala HQ accounts - Build Relationship with the Key Buying centre ( C- Levels) to influence deals Nationally – Drive profitable revenue growth – Deliver the best in class customer experience to our customers - Ring fencing customer base, acquiring new customers. - Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi, Data centre, IOT etc Key Result Areas/Accountabilities C - Level Customer stakeholder engagement for strategic accounts – Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS IOT, Fixed Voice, Mobility, etc Drive Digital Workshops with cross functional teams of customer Engagement Own multi touch points and engagements in Customer- organization and internally – Engage cross functionally to deliver a quality experience to the Customer – Manage virtual teams including delivery, solution, service, collections – Ensure governance of QBR's and other reviews with customer – Develop deep understanding of the customer telecom spend and our Share of Wallet (SOW). Process Management: Build discipline of usage of internal tools like 1SF/ ESMS- as appropriate and maintain forecast accuracy – Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc. – Ensure correct forecasting and commits as per DB target - Maintain at least 4X funnel (X being DB Target) Core Competencies, Knowledge, Experience Experience in managing National and a track record of Account Management / enterprise solution selling - Experience in complex change management and operating in a matrix, fast moving and technical environment. Any Degree - Sales and cross functional work Experience of more than 5 +Years - Strong Leadership Skills Must have technical / professional qualifications Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Job Description As an Enterprise Account Manager at Nokia, you will drive strategic sales of our industry-leading Network Infrastructure (NI) portfolio—including IP/MPLS, optical networking, and datacenter solutions—across mission-critical sectors in India such as Public Sector, Utilities, Transportation, Public Safety, and Defence. You will build and manage C-level relationships, lead complex, high-value deals, and collaborate with cross-functional teams and partners to deliver business-impacting outcomes. Backed by Nokia’s global leadership in WAN, FAN, and datacenter networking, you will play a key role in supporting our customers’ transformation toward cloud-native and as-a-service models, while contributing to the growth of networks that are critical to business, society, and national infrastructure. How You Will Contribute And What You Will Learn Create and implement strategic engagement plans for key mission-critical sectors (Public Sector, Power Utilities, Rail/Metro, Public Safety, Defence) with a focus on high-level stakeholder engagement, including C-level. Continuously build and maintain a robust sales pipeline to meet or exceed assigned revenue quotas. Manage internal virtual teams to qualify opportunities and execute detailed account and opportunity plans. Identify and pursue new business opportunities by engaging C-suite executives to gain sponsorship and align with customer KPIs and business objectives. Articulate the business benefits and ROI of Nokia’s NI IP portfolio, clearly differentiating from competitors. Work closely with the broader Nokia sales teams and key ecosystem partners to extend reach and co-develop joint solutions. Rigorously follow Nokia’s sales processes and complete all required administrative tasks using official sales tools. Uphold Nokia’s professional standards during customer engagements and travel frequently (3–4 days/week) within the assigned territory. Key Skills And Experience You have: 12-15 years of proven sales experience in technology, selling to communication enterprises or service providers in mission-critical sectors (e.g., Public Sector, Power Utilities, Rail/Metro, Public Safety, Defence in India). Strong understanding of NI solutions, particularly IP/MPLS, and ability to translate technical value into business outcomes (consultative sales). Demonstrated success in building direct C-suite relationships and influencing executive-level decision-making. Proven ability to qualify and close large, complex deals (>€1M) with a track record of meeting or exceeding €4M+ annual sales quotas. Solid business acumen with a deep understanding of customer needs, local industry regulations, and mission-critical environments. Excellent communication, interpersonal, and presentation skills, with the ability to lead and motivate virtual teams through complex sales cycles. It would be nice if you also have: Familiarity with competitors and adjacent solutions from Cisco, Juniper, HP (e.g., routing, DCF, DDoS, EMS). Strong interest in industry transformation and ongoing enthusiasm for tracking technology trends and market developments. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

Experience in design and development in any one of the Layer-3 Unicast routing protocols (e.g. BGP, IS-IS, OSPF),multicast routing protocols (e.g. PIM, IGMP, MSDP), MPLS signaling protocols Experience in C , Data Structure and Algorithms and Python Office cab/shuttle Food allowance Annual bonus Health insurance Provident fund

Responsibilities: * Design, develop, test and maintain datacom solutions using L3 protocols. * Implement MPLS, UNICAST, Multicast, OSPF, C programming language with data structures and algorithms. Office cab/shuttle Food allowance Annual bonus Health insurance Provident fund

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step. This position is responsible for supporting the day-to-day IT operations for CANDESCENT locations, working with both local, regional and global business and IT counterparts. This position is responsible for hands-on client software support to include: LAN/WAN Network support, Telephony support, Printer support. PC Laptops, Desktops and high-end Engineering Workstations support including total client staging and restore and recovery of PCs. Global Information Security (GIS) with Information Security support including virus, backups, recovery, audits Help Desk incident resolution against service level agreements. Identify, track and resolve IT related issues with global teams Managing end user support and executive office/senior management IT support in a hybrid working environment (Office and Home) Project work including real estate projects, installation and maintenance for network, communications, AV equipment. IT asset inventory management / stocktakes / audits IT vendor support including telecom services management, IT vendor procurement Participate in IT planning and program execution Weekly timesheet entry into management systems Managing the site computer rooms Business continuity planning and execution. This will require the support oversight of the IT components located at the CANDESCENT location including the Computer Room, Hub Rooms, PC, Network, Telephony infrastructure, Applications, Executive Office support, Vendors eg. Telecom providers. Requires to be an expert in hardware troubleshooting and repair. Well versed in replacing parts of a PC. Other key aspects of the role include IT interlock into Disaster recovery plan execution Business continuity plan execution The position will also be involved in project activities – coordinating IT upgrades, new IT implementations, IT refresh programs, corporate real estate driven expansions that drive restack and other IT activities. The candidate must be able to communicate effectively with global, regional and site based cross-functional teams and solution partners and work effectively in a team environment as well as possess excellent organizational skills. Flexibility to support out of office hours and multiple CANDESCENT sites is also required. The candidate will have 2-3 years of relevant or related experience in LAN/WAN and technical support. Attributes / Key Competencies Proficient in IT infrastructure support and Executive Office support High availability – before, during and after office hours end user support and project support Support key executive events like management meetings. Ability to support multiple sites in as required. Self-motivated, attentive to detail, able to learn quickly, innovative, organized. Adjusts to multiple demands, shifting priorities, ambiguity and rapid change. Accepts and adapts to new or alternative approaches. Capability to communicate and articulate ideas clearly to all levels of management Ability to work with in-country business teams, in-country IT, regional IT and global IT teams. Flexibility in working hours to accommodate IT project steps that need to be performed out of office hours Excellent verbal and written communications Action driven, service oriented, self-managed and high degree of autonomy Process discipline and focus on ethics and compliance Strong understanding of the IT development process, and support processes Qualifications Certificate or bachelor’s degree in IT/Computer/Electronics & Communications Engineering or related discipline Experience with one or more of the following operating systems: Microsoft Windows 11 Experience in Server/Dell PC Client support Experience with CISCO Switches/Routers/Networks, Telephony Implementation of structured cabling and layouts Experience managing complex support issues across a globally dispersed organization with multiple dependencies Experience in dealing and negotiating with IT suppliers and Telecommunication departments. Familiarity with environments using MPLS, LL, E1, ISDN, FR, DID, POTS. Knowledge of global wired and wireless network technologies, vendors and offerings Knowledge of Microsoft OS, TCP/IP Exposure to DNS/DHCP, WAN and LAN technologies Business and Requirements analysis skills At least 2-3 years of relevant or related experience in LAN/WAN and technical support Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.

Role Field Engineer O&M Job Level/ Designation Manager – BSS O&M Function / Department Technology/Field Operation Location Jaipur Job Purpose Managing cell site including BTS/MW/BSC/RNC for field level operational activities Key Result Areas/Accountabilities • To work on maintaining the 99.95% RAN Network Availability, 100% MW nodes are visibility to NOC & other MW NW KPIs within target. • Adherence to Operational (Preventive maintenance, SAP & NSS) & SNOC processes (Ticketing & WFM). • To carry out cell site/MW/BSC/RNC site field level operational activities & fault rectification in strict compliance with the VIL operations guidelines to meet defined Service level KPIs. • Record keeping / NSS update & periodic Audit on change in inventory & Spares movement • On time Preventive Maintenance, raising issues to IPs & maintaining IP environmental requirements as per OEM specifications. Ensure faults are not repeating. • Coordination with infra partners on maintaining the upkeep of the infra equipment so as to protect active equipment. • Integration & Commissioning of BTS & M/W sites including external alarms. • Coordination with Vendor, SME, Optical, IP/MPLS & SNOC Team for site installation & various operational / troubleshooting activities. • Responsible for supervising, Site AT / configuration and commissioning of new base station sites and MW hops. • Implementing Site related physical / configuration changes within defined timelines for coverage or performance requirements. • Maintain Sites & Nodes alarm free while addressing SA alarms on priority. • Check SNOC reports / trends for Alarm clearance & fault rectification purpose • Support Zonal / circle level IP & OEM governance and various operational activity progress / special project tracking • Support for New feature / Pilot in respective territory. Train off role team on process, technology knowledge transfer & to give configuration / troubleshooting support. Core Competencies, Knowledge, Experience • Well versed knowledge in Telecom equipment handling, Field deployed technology knowledge (Controller node, BTS & Microwave, Packet transport network, MPLS-TP etc.) along with Installation, commissioning, integration and troubleshooting knowledge of various OEM equipment. • Basic knowledge of Passive Infra (SMPS/Battery Bank/DG/ACDB/DCDB, grounding) for cell sites. • Knowledge on HSW and Safety compliance and implementation on daily work. • Hands on experience of Test & Measurement equipment Must have technical / professional qualifications Experience: 6 – 8 Years. Qualification: B.Tech /B.E with equivalent Telecom. Qualification CCNA preferable Share your resume with team@turbotechgbs.com/ Shikha@turbotechgbs.com

IP MPLS Migration with Nokia & Juniper Router Experience Must Have Skills: MPLS, BGP, OSPF, ISIS, L2VPN, L3VPN, MPLS - TE Nokia & Juniper router, Migration exp is mandatory Location : Hyderabad & Pune - Onsite, No work from home NP : 30 days Experience :4 to 10 yrs Budget : Max<20 LPA Payroll : STL - Sterlite Technologies Limited End Client : Nokia Primary Skills (Mandatory) Experience in working with Nokia & Juniper routers. Cisco router exp will not be considered Configuring and implementing networks in line with the Network LLD designs Good knowledge and hands-on experience of using IP/MPLS Protocols such as BGP, OSPF, ISIS, VRRP, LDP, RSVP-TE, Segment routing. Implementation Knowledge on L2 & L3 services using – VPLS,VPRN / MP-BGP Hands-on in configuring routers/switches with Command Line Interface, Alcatel-Lucent, Juniper L2 VPN, L3 VPN, VPWS – (epipe, apipe, cpipe), qos, multicast Good practical knowledge of 7750SR, (NE integration, SW upload & upgrade, backups) alarm monitoring and interpretation

Job Description: Pre-Sales Specialist – Switching and Routing Position Title: Pre-Sales Specialist – Switching and Routing Level/Designation: Manager Department: Pre-Sales Business Unit: Telecom BU Reporting to: Pre-Sales Head Work Location: Gurgaon Full Time Ö FTE Contractual Job Purpose: To provide expert-level technical pre-sales support for IP/MPLS routing and Layer 2/3 switching solutions to international clients. This role is pivotal in bridging customer requirements with product capabilities, enabling the sales team to win complex deals through tailored solutions, competitive positioning, and trusted technical guidance. Key Responsibilities: Collaborate with global sales teams to understand customer needs and design optimal routing and switching solutions. Deliver customized technical presentations and product demonstrations to international clients. Respond to global RFPs with technically sound solutions, accurate Bills of Materials (BoMs), and compelling techno-commercial proposals. Analyze product specifications and develop competitive differentiators and unique selling points. Assist in network planning, including IP addressing schemes, topology design, and solution architecture. Build and maintain strong relationships with customers, serving as a trusted advisor for all technical queries. Provide feedback to product and engineering teams based on market and customer insights. Stay current with industry trends, emerging technologies, and competitor offerings. Support post-sales transitions by ensuring smooth handover to implementation and support teams. Qualification and Experience: Bachelor’s degree in Computer Science, or Electronics & Communications, or related field. Minimum 5 years of experience in global pre-sales or technical sales for routing and switching products. Industry certifications such as CCNP, JNCIP, or equivalent are highly desirable. Proven experience working with international clients across diverse geographies and time zones. Mandatory Skills: Deep understanding of IP/MPLS technologies, Layer 2/3 switching and routing protocols (e.g., OSPF, BGP, IS-IS, STP, VLANs). Strong grasp of enterprise and data center networking concepts, including redundancy, QoS, and segmentation. Ability to quickly comprehend technical specifications and articulate product advantages over competitors. Experience in technical sales pitches, proposal creation, and customer-facing presentations. Excellent English communication skills, both written and verbal. Strong interpersonal skills to build trust and rapport with international customers. Familiarity with tools like Wireshark, NetFlow, SNMP, and CRM/ticketing platforms.

You are currently hiring a Network Engineer for a Contract Role based in Ghaziabad with at least 5 years of experience. Immediate joiners are preferred for this position. We are seeking a Network Engineer who has practical experience working with Nokia routers, as well as knowledge of routing protocols such as IS-IS, BGP, MPLS, LDP, L2VPN, and L3VPN. Familiarity with switching technologies including VLAN, VXLAN, Trunking, STP, and VRRP is required. A strong understanding of TCP/IP, IP addressing, ARP, NTP, and related concepts is essential for this role. This is a contractual/temporary position with night shift and rotational shift schedules. The work location will be in person.,

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Strategic Account Manager Job Level/ Designation M2 Function / Department Enterprise Location Kerala Job Purpose To manage the National customer relationship for Kerala HQ accounts - Build Relationship with the Key Buying centre ( C- Levels) to influence deals Nationally - Drive profitable revenue growth - Deliver the best in class customer experience to our customers - Ring fencing customer base, acquiring new customers. - Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi, Data centre, IOT etc Key Result Areas/Accountabilities C - Level Customer stakeholder engagement for strategic accounts - Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS IOT, Fixed Voice, Mobility, etc Drive Digital Workshops with cross functional teams of customer Engagement Own multi touch points and engagements in Customer- organization and internally - Engage cross functionally to deliver a quality experience to the Customer - Manage virtual teams including delivery, solution, service, collections - Ensure governance of QBR's and other reviews with customer - Develop deep understanding of the customer telecom spend and our Share of Wallet (SOW). Process Management: Build discipline of usage of internal tools like 1SF/ ESMS- as appropriate and maintain forecast accuracy - Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc. - Ensure correct forecasting and commits as per DB target - Maintain at least 4X funnel (X being DB Target) Core Competencies, Knowledge, Experience Experience in managing National and a track record of Account Management / enterprise solution selling - Experience in complex change management and operating in a matrix, fast moving and technical environment. Any Degree - Sales and cross functional work Experience of more than 5 +Years - Strong Leadership Skills Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Job Description Position : Solution Architect. Exp. : 7-10 years. Location : Noida. Company : RV Solutions Pvt. Ltd. Website : https : https us : RV Solutions Pvt. Ltd. is such a leading Technology Lifecycle Service provider, established in 2008 to render Services in Telecom Domain, Mobile after Sales Service, IT Software Solutions, and IT Hardware support for organizations in India. Job Title : Solution Architect - Networking Projects. Location : Noida. Experience Required : 8+ Years. Industry : Telecom, Defense, Smart City, Railways, IT & Network Infrastructure. Employment Type : Full Time. Key Responsibilities Project Planning & Implementation : Define complete network topologies (L3 diagrams). and design HLD/LLD documents for complex networks including IP-MPLS, NMS, GIS, CCTV, LTE, DWDM, etc. Preparation of SoW, Technical BOQs, Rack Plan, Port Plan, VLAN, Labeling & Cabling Plans. Lead end-to-end deployment and commissioning of Network Devices, Fiber Infrastructure, and associated subsystems. Coordination with clients, vendors, and OEMs for successful project execution and compliance. Network Design & Solutioning Work with technologies like IP-MPLS, Ethernet, SDH, DWDM, PDH, LTE, GPON, UMTS, Wi-Fi, and LiDAR. Conduct IP Schema planning, power & space calculations, and network security policies. Draft, review, and validate test cases for PoC and AT (Acceptance Testing).. NOC & Monitoring Operations Experience in setting up and managing centralized NOC operations for projects including State Data Centers, Umbrella NOCs, and Campus Networks. Hands-on with monitoring and ITIL-compliant tools such as SolarWinds, BMC Remedy, NetFlow, NMS, EMS, Swiss Qual, NetXMS, Tejas EMS, and TEMS. Vendor & Client Coordination Liaise with third-party vendors and government clients for timely project completion. Drive meetings with stakeholders including PMUs, procurement teams, field engineers, and consultants. Support in bid management and response preparation for RFPs. Network Troubleshooting & Operations Configuration & troubleshooting of network protocols (BGP, OSPF, EIGRP, RIP, HSRP, VRRP, NAT, etc. Manage Layer 2/3 switching, routing, VLANs, ACLs, firewall rules, and load balancers. Handle escalation of network incidents and implement problem resolution strategies. Technical Skills & Tools Networking Protocols : BGP, OSPF, RIP, EIGRP, HSRP, VRRP, VSS, GLBP, NAT, MPLS, VLAN, LDP. Devices : Cisco ISR, Nexus 7K, 9K, Catalyst Switches, Palo Alto, Check Point, ECI MUX. Tools : SolarWinds, NetFlow, BMC Remedy, Xshell, Swiss Qual, TEMS, EMS/NMS, Wireshark. Technologies : IP/MPLS, SD-WAN, Cloud Networking, CCTV Integration, GIS, NOC Monitoring. Security : Firewall rule configuration, VPN setup, node isolation, link redundancy. Education Graduation or B.Tech in Electronics & Communication Uttar Pradesh Technical University (UPTU).. Certifications CCNA Routing and Switching Cisco ID : 12489567. ITIL v4 Certified ID : GR8701626889AS. Desirable Traits Strong client handling and team coordination skills. ITIL-based approach to operations and documentation. Capable of handling high-value government and PSU projects. Strong problem-solving and project management skills. Experience in Railway, Defense, Smart City, and Banking Network Projects preferred. (ref:hirist.tech)